Develop Bugs

Cant find a phone

I live in sacramento california. All of the sprint retailers in the area are out of stock on the evo. Wirefly is 2-3 weeks out. Just curious to know if anyone has had any experience with waiting for sprint.com to re-stock. I cant find any info on the website that says when they will have more. Anyone have any info?

Best Buy or Radio Shack
talltatro said:
I live in sacramento california. All of the sprint retailers in the area are out of stock on the evo. Wirefly is 2-3 weeks out. Just curious to know if anyone has had any experience with waiting for sprint.com to re-stock. I cant find any info on the website that says when they will have more. Anyone have any info?
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I'm in the East Bay.
Best Buy gets drop shipments every week. You should just put yourself on a waiting list so you don't just waste your time hoping that your local Sprint "might" have it in stock.
Good luck!

I just bought 2 from best buy in my area. I called the store and they told me what times they get shipments in. It took a couple of days but I was able to get 2. Hope this helps.

Thanks for the info. The BB near my house doesnt carry sprint phones in store. They said they offer sprint phones and services but only ship them to you. Just ordered 2 from wirefly. Ill wait very iimpatiently for the next month for them to get here. =]

well it will be that much more spectacular by the time you get it and root it. I am sure there will be a million more cool things you can do with the phone by then

The sprint stores here in Portland Oregon get them almost every week. When i was getting mine a couple weeks back, everywhere i called said they were 10+ people on the waiting list. So i just walked into a Sprint store and told them i'd buy one at that moment, and they gave me one.

Call the sprint store in rancho cordova on white rock and sunrise I'm sure you know where it is if you live in sac they get them 3 times a week they will call you when they come in cause its first come first serve that's where I got mine put my name on the list got called 3 hours later
Sent from my PC36100 using XDA App

i'm quite surprised that you don't have phones in your area , my friend was able to order the phone from telesales .. stupid question but il did you try that ?
talltatro said:
Thanks for the info. The BB near my house doesnt carry sprint phones in store. They said they offer sprint phones and services but only ship them to you. Just ordered 2 from wirefly. Ill wait very iimpatiently for the next month for them to get here. =]
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Neighbors?
krizno said:
Call the sprint store in rancho cordova on white rock and sunrise I'm sure you know where it is if you live in sac they get them 3 times a week they will call you when they come in cause its first come first serve that's where I got mine put my name on the list got called 3 hours later
Sent from my PC36100 using XDA App
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I grew up in Rancho! Im in citrus Heights these days. What area are you in?

I googled my address in google maps, then searched radio shack...
within 15mi of my house I think I had like 28
Called each and everyone of them, asked if they had any, when they expected them in etc...
A few said "were getting a shipment in today" i said can i get myself on a list and have you call me when it arrives? they had no problems doing it. Within 4hrs of starting my search for an evo, i had it in hand

Fair oaks
Sent from my PC36100 using XDA App

[q]thinking of applying with sprint

hey guys, so due to life happening, im currently looking to get a full time job, and was thinking of applying for retail with sprint, I am just wondering what working with sprint is like?

You might want to check out howardforums. They have an employee section under Sprint.

Work for AT&T. What experience do you have? I currently work for AT&T and love it. I work in a call center but I don't take calls I do offline work for corporate accounts. You can make serious money working in a COR (Company Owned Retail) during the holidays. PM me is you have any questions.
Sent while sitting on the toilet.

My good friend works at Radio Shack and pushes customers to Sprint mostly. He brings in about $18-$22/hour. Then again...he only works 4-5 hour shifts. From what I've seen, the cellular retail stores operate all nearly the same. If you can stand an environment that is near cut-throat, go for it.

If your a fan of "Forceful butt play".... Go for it.
- Ex Retail Worker.

If you have the sales ability, go for it. The store I worked for was in a Shentel market and they emphasized those skills heavily. I got canned after a week of sales training because their instructor didn't feel that I was on par.

gqstatus0685 said:
Work for AT&T. What experience do you have? I currently work for AT&T and love it. I work in a call center but I don't take calls I do offline work for corporate accounts. You can make serious money working in a COR (Company Owned Retail) during the holidays. PM me is you have any questions.
Sent while sitting on the toilet.
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I have experience all over the map, I have a around 3 years of customer service experience (I worked for a pizza place as my first job, then a cashier in a pharmacy, and then a desk clerk at a local non profit) I currently work in my universities computer lab, which involves helping people who dont jack about computers. I also have some carpentry skills (built theater sets all 4 years of high school), and 8 weeks of being a camp counselor, I also worked installing projectors for my school over a summer. I currently have no retail experience, but think my customer service experience makes up for it...
I more or less am wondering exactly what cell phone companies look for in retail and or call center employees

You have to be aggressive. I used to work for Radioshack. If someone came in looking for a battery they left with a Family Plan. Don't make too many friends because you will get stabbed and betrayed.
I didn't associate with no one. I'd toy list a sale and I got it it was mines for the taking. When you make friends then you feel obligated to lok out for their customer's on their day off and use their commission codes this ****ing up your sales.
I was the top seller in my store. I was also top seller at Sears. I sold lawn mowers out the ass and garden equipment.
If you get a job soon make sure to get your **** down and learn how to knock them out. Minimize the chatter and fly through those activations.
Sent while sitting on the toilet.

gqstatus0685 said:
You have to be aggressive. I used to work for Radioshack. If someone came in looking for a battery they left with a Family Plan. Don't make too many friends because you will get stabbed and betrayed.
I didn't associate with no one. If they lost a sale and I got it it was mines for the taking. When you make friends then you feel obligated to look out for their customer's on their day off and use their commission codes thus ****ing up your sales.
I was the top seller in my store. I was also top seller at Sears. I sold lawn mowers out the ass and garden equipment, snowblowers, tool, etc.
If you get a job soon make sure to get your **** down and learn how to knock them out. Minimize the chatter and fly through those activations.
Sent while sitting on the toilet.
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Sent while sitting on the toilet.

I had retail experience too but no real "sales" experience. Without that, you may or not make it very far. I'm not trying to discourage you; I'm just stating my own personal experience.Whatever you decide to do, I wish you the best of luck!

I called sprint today about my bad service in chicago and....

I called today to complain to sprint anD they apologized and said 10% of my calls were being dropped due to upgrade to NV and my data was bad because of it and since i been a longtime customer and have 3 lines i will be getting a 35 dollar credit for 4 months ohh and NV and LTE will be LIVE in chicago Sept 7
Im on my SG3

Were you expecting something from us?

Who quoted you Sept 7th?

And you believed them?...

@sunsparc no and no one like a smart ass
Im just telling you guys that are having the same issues so you guys can get a credit also
Im on my SG3

Yeah I've been having the same problems with my service and got the same response. Though this was back in July, so I never got the notice on LTE. Good looking out!!

so upgrades in one state can effect another state hundreds of miles away? :good:

Take those ETAs with a dumptruck full of salt.

I had a few hour layover at O'Hare yesterday and the Sprint network was horrible. Granted, last time I flew through I was rocking WiMax on my EVO, but I was expecting 3G to at least... work. My poor S3 couldn't get above dialup speeds, when it even worked at all. I hope for Sprint's sake that it was due to NV and that it won't take too long to complete.

Oh my service is terrible right now. Every other calls drops. I'll definitely call them up on Monday and see if I can get credit on my bill too. I've been with them a while and I have 4 business lines.
And did they ACTUALLY tell you Sept. 7th?
__________________________
Sent from the Sprint SGS3
Other devices - Nexus 7, NS4G, Epic 4g, Nook Tablet, Nook Simple Touch

ButtaKnife said:
I had a few hour layover at O'Hare yesterday and the Sprint network was horrible. Granted, last time I flew through I was rocking WiMax on my EVO, but I was expecting 3G to at least... work. My poor S3 couldn't get above dialup speeds, when it even worked at all. I hope for Sprint's sake that it was due to NV and that it won't take too long to complete.
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Yeah, it's most likely from NV. The Chicago market is being a ***** for Sprint to upgrade because the legacy (Motorola) equipment isn't compatible with the new (Samsung) equipment. Plus, the tower upgrades are happening way faster than Sprint can deploy the new backhaul, so dropped calls and bad data service are pretty common here. But things are picking up. By me in the suburbs, data speeds went from 300Kb/s at 3:30am to 1.5Mb/s at the same time in the same places. It shouldn't be too long now before NV is done and we get LTE.
Edit: Sep. 7 would be amazing. But isn't that around the time Baltimore is being launched? And didn't Sprint say that the Baltimore launch would be accompanied only by a few more markets in GA, KS, and TX? I'm personally hoping for Oct., maybe mid- to late-September.

Yes the sprint rep told me that september 7 nv will launch and that lte will be on live in chicago
Im on my SG3

So I Chatted...
boogief1 said:
I called today to complain to sprint anD they apologized and said 10% of my calls were being dropped due to upgrade to NV and my data was bad because of it and since i been a longtime customer and have 3 lines i will be getting a 35 dollar credit for 4 months ohh and NV and LTE will be LIVE in chicago Sept 7
Im on my SG3
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So I chatted with Sprint today and to make a long story short, I will be getting NO credit for the dropped calls and poor service I am getting. Yes, I have two lines and yes, I have been a long time customer. :crying::crying::crying:

nextohel said:
So I chatted with Sprint today and to make a long story short, I will be getting NO credit for the dropped calls and poor service I am getting. Yes, I have two lines and yes, I have been a long time customer. :crying::crying::crying:
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Call executive services... Google the number. Our email [email protected] they use to be great.granted lately they suck but maybe you'll get a useful person
Sent from my SPH-L710...if some one helps you press the thanks button

When I asked about LTE in denver colorado I was told between 2 months and 2 years. SWEET!

xtrezpasor said:
Call executive services... Google the number. Our email [email protected] they use to be great.granted lately they suck but maybe you'll get a useful person
Sent from my SPH-L710...if some one helps you press the thanks button
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Dont waste your time with this. In spite of them admitting all my problems were with their network, they did nothing for me. Sprint sucks but we're the suckers for staying with them.

I have already seen LTE in the northwest suburbs (Bartlett at Army Trail and rt. 59). I don't think September 7th is a solid date, maybe a handful of sites will be ready but I don't think every area that is supposed to get it will get it by then. We can only hope!

i have called every week for the past 5 weeks; they really dont care that it doesnt work; i get no signal at work or my house when it used to be at least 3 bars; hoping for an improvement

Bad Service in Michigan
I'm getting pretty bad service in Michigan, lots of dead zones and dropped calls... I'm going to get my parents to try this and see if they do anything. (My parents pay for the phone service)

Maybe we should organize a "Sprint Sucks" day on Facebook. Im frankly tired of shelling out full price for half the service every month. I bet when those people that we have to talk to deal with someone like Time Warner, they dont expect to be told "Well, we know youre paying full price but we're only giving you half service and we know it but youre in a contract so be okay with it and eventually we'll get around to fixing it."
It blows me away how they just dont care and people wonder why Sprint is in so much trouble financially.

Sprint Customer Service is about as useful as a football bat!!!

I have just about had it with Sprint's horribly inefficient and poorly capable Customer service representatives. I have been having the issue of no network connectivity.......well excuse me, not no network connectivity, extremely poor connectivity. My speedtest.net speeds are consistantly lower than 10kbps. When I tell this to the customer service people I'm told that the service in my area is showing up green and I should be experiencing the best service that Sprint has to offer. I understand what's going on. I know that it's because of the network visioning upgrades and they're replacing the towers. However, the last thing any customer wants to hear (after paying the $200/month bill (I have multiple lines with Sprint)) is that there's nothing wrong and it's the device's fault. I have been to the store as instructed by the technical support.....nothing's wrong with the phone, it's the network. All I have to say is that Sprint really needs to better train their support staff to not only be more knowledgeable about what's going on but also how to deal with unhappy/unsatisfied customers. I've worked in customer service industries for the majority of my adult life and I know how aggravating it is to deal with unruly customers. But at the end of the day it's their J O B!!!!! If they can't do it then they need to find another line of work.....that's what I did! :victory:
Anyone else have issues with Sprint's customer service?

Sprints cs is actually the best one of the carriers. If you had to deal with Verizon cs, you'd cry.

Ascertion said:
Sprints cs is actually the best one of the carriers. If you had to deal with Verizon cs, you'd cry.
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I will concede to that point. I just recently came from Verizon and their customer service was absolutely unbearable!
The lure of unlimited LTE and the Galaxy SIII was just too much for me to resist so that's why I jumped ship from Big Red. I just wish that I would have been told up front that when they upgrade the network it would result in significant down time. I specifically asked that question when I switched and I was told that I shouldn't experience any hiccup in service.....just the superb service that Sprint customers have come to expect from their service provider........

A football is pretty darn useful in my neck of the woods. Get out more.
Sent from my billion dollar GalaxiPhone S3.

JohnnyEpic said:
A football is pretty darn useful in my neck of the woods. Get out more.
Sent from my billion dollar GalaxiPhone S3.
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HAHA, well I figured that a football bat could serve some purpose......just like customer service.......but only sometimes, on very special occasions, like every other Tuesday but only on leap years! :silly:

Its hit and miss. One out of 3 try's and you get someone who speaks English well enough to understand. But the fact is, who of any company's have good customer service? I had a number to Sprint that got me to someone very nice and smart that spoke clear every time. AAA+ CS. Its was like a back door number. The phone would ring once and there they where. That number doesn't work anymore but it was so nice! 877-775-4886. If anyone has the replacement number to it, PM me please!!

I dunno, I've had to call them 4 times since I started using Sprint just short of 2 years ago. First time was because of an order screw up, which was actually my fault. Wanted to return the stuff. The csv rep sent me to a store, the store told me they didn't take returns and to mail it all back. Called them again, and the rep I talked to said the store was clueless, then overnighted a box to me to mail the returns back. 1 FAIL, 1 WIN.
Then last month I had to activate 2 S3s, each seperately. First rep was awesome, friendly, knew exactly what she was doing. Then I called again that night, and got some middle aged woman who managed to help me without issue.
In comparison, I have to call Comcast countless times because the cable stops working, boxes break down, internet goes AWOL, etc. I once had service reps at my house all day long several days in a row because they couldn't fix an issue with the internet.
My Playstation 3 died from a YLOD (overheating) despite being in the open. Sony rep told me they didn't care, but if I wanted it fixed I could send it to them and pay them to fix it. Nevermind the fact Microsoft has fixed my 360 several times without asking questions. Only issue I had with Microsoft was they once charged my credit card $10 for a subscription I had canceled, and they refused to refund me. Also gotten plenty of freebies from Microsoft.
So by comparison... Sprint is pretty decent imo. But like all customer service, it's the luck of the draw. It's a job. Some people take it seriously, others cringe when they have to answer a call.

i am in VA beach and we are getting the network vision updates now as well as LTE next month (if they dont delay it) and i get ~1.82 mbps (average; also using speedtest.net app) and my fastest was 2.04 mbps
EDIT: of course on 3G and those are my download speeds

jamcar said:
i am in VA beach and we are getting the network vision updates now as well as LTE next month (if they dont delay it) and i get ~1.82 mbps (average; also using speedtest.net app) and my fastest was 2.04 mbps
EDIT: of course on 3G and those are my download speeds
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Just a heads up, be prepared for your service to go straight in the toilet. If you experience ANY issues at all, make sure that you contact Sprint and get them to note that you're having issues. This way you can get your account adjusted appropriately once the complete upgrade is done and the service has been restored.

Football bat. Now that had me laughing on the crapper.
Sent from my SPH-L710 using xda premium

dennistpm said:
Football bat. Now that had me laughing on the crapper.
Sent from my SPH-L710 using xda premium
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Eli could have used one against the Bucs at the end.

Note II in short supply here

Went real early to my AT&T store here in St.Louis...and was told their shipment was still inbound...and most of all the other AT&T stores around here have none or only 1 or 2 to sell today...
Man...what a lousy way to do things for a launch day on a product...Someone screwed up big time...
Mac

seems like every store here has 20 (im in miami). I kinda regretted preordering

I wish I had pre-ordered, but I didn't think I was going to want it initially until I played with it at a local store. I have called over 30 stores in the NYC area (time to kill today). None of the manhattan stores have any. I have found a few in Brooklyn with white. Not titanium to be found.
I'll either wait till Best Buy has it or I'll wait till the next shipment.

I stopped by a Rogers store in Calgary yesterday and they told me that Rogers has only received 20 for the whole city so far! That is for a city with a population of 1.1M??? Very sad Samsung. You will never beat Apple this way!!

I don't know if this is Samsung's fault completely. It seems like Sprint here in America has them in stock all over the place, but I can't find them at AT&T. Perhaps Rogers and AT&T didn't order enough?

rchapoteau said:
I don't know if this is Samsung's fault completely. It seems like Sprint here in America has them in stock all over the place, but I can't find them at AT&T. Perhaps Rogers and AT&T didn't order enough?
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This is likely the case. Samsung hasn't listed any shortages of the note 2 and many Asian carriers got this phone by the droves. Sprint stores have a crap ton around Atlanta GA, but ATT stores have around 20ish (checked 2 stores) so it seems to be carrier orders that were low and not Samsung shipments.
Curiously ATT has had more growth in Online purchases than Sprint, so they may be trying to find a good balance between not over/under ordering at physical stores and relying on online purchases for the bulk of their shipments. I ordered mine from ATT online. Just thinking out loud.
Sent from my SAMSUNG-SGH-I317 using xda premium

Mac11700 said:
Went real early to my AT&T store here in St.Louis...and was told their shipment was still inbound...and most of all the other AT&T stores around here have none or only 1 or 2 to sell today...
Man...what a lousy way to do things for a launch day on a product...Someone screwed up big time...
Mac
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I went to the Fenton store on Friday. They had 4.
With 6 people in queue in front of me, I asked the girl who checked me in if anyone else was there for the Note 2. She said no and agreed to grab one for me and check me out since I was buying it off contract.
I told her that there was another guy waiting on one (who I had met while wandering the store waiting). Hopefully he got his too!

Nassau New York, none of the AT&T stores have any yet...everyone I called kept telling me to call back in a few hours to see if the they got the shipment in. I got mine at a small non-corporate store on Friday, so if anyone around here is looking check out those little guys.

mrwoofus said:
I went to the Fenton store on Friday. They had 4.
With 6 people in queue in front of me, I asked the girl who checked me in if anyone else was there for the Note 2. She said no and agreed to grab one for me and check me out since I was buying it off contract.
I told her that there was another guy waiting on one (who I had met while wandering the store waiting). Hopefully he got his too!
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My salesman checked all of the St.Louis stores including Fenton since it's only a couple miles from Sunset Hills...they were out too...Have to wait and see if they are coming in on the truck today..My salesman will hold 1 for me along with what ever cases they have if they come in too..:fingers-crossed:
Mac

At&t in Secaucus Nj had both colors today. I'm in the best buy in woodbridge now waiting to trade in my old note for the note 2 here. Its the only one in the area that has titanium in stock today. Many stores are expecting shipment today or tomorrow though.

rchapoteau said:
At&t in Secaucus Nj had both colors today. I'm in the best buy in woodbridge now waiting to trade in my old note for the note 2 here. Its the only one in the area that has titanium in stock today. Many stores are expecting shipment today or tomorrow though.
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What about cases? They basically had only the flip cover last week.

Cleveland AT&T store had a bunch of them - I got the first one, straight out of the shipping box. I was the only one getting one that morning. It's strange how good AT&T is around here in terms of speed and everything, given what a medium market we are - must be the holdover corporate presence they've had here for years.

SysAdmNj said:
What about cases? They basically had only the flip cover last week.
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I didn't see any. I ordered a case from amazon previously that I'm waiting for.

Where did you go in St. Louis? I went to the store attached to the "device support center" on Olive and got my grey model on launch day. As far as I know they had plenty in stock; the reps were still pushing Galaxy S IIs.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Plenty at the corporate store I go to in indy.
Sent from my SAMSUNG-SGH-I317 using xda premium

Guinness114 said:
Nassau New York, none of the AT&T stores have any yet...everyone I called kept telling me to call back in a few hours to see if the they got the shipment in. I got mine at a small non-corporate store on Friday, so if anyone around here is looking check out those little guys.
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I purchased mine from AT&T Roosevelt Field Mall. When I got there and asked, they said they only had 2 left and this was at 1pm. Before I finished my purchase, I heard another customer come in and ask for the other one.

Colonel Panic said:
Where did you go in St. Louis? I went to the store attached to the "device support center" on Olive and got my grey model on launch day. As far as I know they had plenty in stock; the reps were still pushing Galaxy S IIs.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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The corporate store on Lindbergh in Crestwood...and they still didn't have any today as well...no shipment scheduled for today
They have checked the other stores stock via computer for me...and this is getting a little frustrating. How can you have a launch without enough stock to sell to the customers..I know I'll wind up getting one sooner or later...and as my good wife always tells me..." everything for a reason " but damn....this really aggravates me
Mac