Develop Bugs

My phone needs repair?

My touchscreen is horribly acting up...I have bestbuy's $10 monthly insurance. Anyways, when I type, it registers multiple touches and makes my swype type words that I don't want. If this a hardware or software issue? The touchscreen is also not as accurate either.
I was on ec05 and running ext4, midnight rom v5.2, bonsai 4.0.4 kernel (I think). I also flashed blue mattel theme, incase that matters. Its also not just swype, when I hold my finger down on threads, the screen shakes as if I am constantly moving my finger, but im not.
I flashed reRFS stock and it semmed to help, but only to an extent.
Sent from my SPH-D700 using XDA Premium App

Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.

063_XOBX said:
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
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Click to collapse
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App

Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
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I read somewhere they don't care if your rooted but id try odin and take it in and they should have it in like 2 days.
Sent from my SPH-D700 using XDA App

Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup, and new Rapid Exchange gets you a new phone in 2 days.

Odin fixed it. Not sure what went wrong...oh well.
Thanks guys.
Sent from my SPH-D700 using XDA Premium App

My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G

megabiteg said:
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
Click to expand...
Click to collapse
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.

kennyglass123 said:
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
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He had me scared for a moment. LOL I couldn't go a month without my phone!
But I'm lucky that my phone is working again.

When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk

So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App

castro08 said:
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
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Best Buy insurance will replace it with a new phone no charge. Sprint TEP will replace it with a refurb for $100. If you have no insurance they may be able to replace the screen for $35. Cracked screens are considered user damaged not a warranty type item.

MysteryEmotionz said:
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
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Maybe Best Buy will get there one day...they just started the Rapid Exchange program. But they do at least get you a new phone not refurb and so far average time is a day or two. BUT they do not cover lost or stolen phones like TEP. I think I am going back to TEP on my next phone since I doubt they will let me switch back.

My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App

5FOOTER said:
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Nice. Need to go to your BB...where you live?
Do you BONSAI?

Northern VA
Sent from my SPH-D700 using XDA App

Messed up display after dropped phone. Green tint! Help!

So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
Sent from my SPH-D700 using XDA App

Odin phone back to ec05 stock , pull ur sd card out and take phone to sprint to check out. Do not show them ur sd card (because it will have clockworkmod). Don't even tell them ur phone was rooted. Just show them the problem and that's it. As long as u have total equipment protection, u should be fine.
Sent from my SPH-D700 using xda premium

Sounds like you knocked the ribbon cable to the LCD loose if you have TEP let Sprint fix that for you.

Clockworkmod isn't on the SD card... it has its own partition on the onenand. I'm sure they wont care if you are rooted but just in case follow the restore the epic from the brink guide in the development section.
Sent from my SPH-D700 using Tapatalk

marcusant said:
Clockworkmod isn't on the SD card... it has its own partition on the onenand. I'm sure they wont care if you are rooted but just in case follow the restore the epic from the brink guide in the development section.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
U just taught me something new.
Sent from my SPH-D700 using xda premium

Pocketbob26 said:
So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Try a kernel that has voodoo color mods. You can control the RBG values.
sent from my secret underground bunker

This color tint happened to me. Take it sprint and they'll fix it for free(if you have insurance). You don't have to Odin Sprint don't care about phones being Rooted.
Sent from my SPH-D700 using XDA Premium App

masaidjet said:
This color tint happened to me. Take it sprint and they'll fix it for free(if you have insurance). You don't have to Odin Sprint don't care about phones being Rooted.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Keep in mind, not every store operates the same way. That's why its better to be cautious. The store by my house frowns on "rooted phones".
Sent from my SPH-D700 using xda premium

LORDFIRE00 said:
Keep in mind, not every store operates the same way. That's why its better to be cautious. The store by my house frowns on "rooted phones".
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Click to collapse
The store near me acts like they've been covered in acid. The tech won't go near them. I asked him why and he said that his training never covered the differences between rooted and non-rooted phones so he doesn't want to brick them and end up owing the store the money for a new phone to give to the customer. These are the same people who think it's alright and normal for my mother's phone to drop every other call. YMMV with Sprint stores, there are really good ones and really bad ones. Remember that if they treat you poorly there is no requirement for you ever to give them your business again.

Hey guys, I just want to thank everyone for all the advice! I Odin'd back to stock ec05 went to stock EI22 and brought it back to the sprint store. I was convinced it was a loose ribbon and that I dropped it, obviously, and told the rep. He responded we won't tell [the tech] them that. They said they needed it for 1 hour and a half.
I was hoping they would fix the phone and tell me what the problem was. They just replaced it with a new one (maybe refurbished :\ ). So I didn't get to find out the problem.
Judging by the way they handled it they probably weren't concerned if it was rooted
Sent from my SPH-D700 using XDA App

Pocketbob26 said:
Hey guys, I just want to thank everyone for all the advice! I Odin'd back to stock ec05 went to stock EI22 and brought it back to the sprint store. I was convinced it was a loose ribbon and that I dropped it, obviously, and told the rep. He responded we won't tell [the tech] them that. They said they needed it for 1 hour and a half.
I was hoping they would fix the phone and tell me what the problem was. They just replaced it with a new one (maybe refurbished :\ ). So I didn't get to find out the problem.
Judging by the way they handled it they probably weren't concerned if it was rooted
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Exactly, it's a hardware screen issue rooting won't cause that. And that's why they wouldn't care.
Sent from my SPH-D700 using XDA Premium App

I just had to get a new screen. I took my phone in as is. Overclocked, rooted, cwm and all and no one said a thing.
Sent from my rooted and overclocked Epic 4g. Pwning an Apple fanboy each day!

Pocketbob26 said:
So I dropped my epic at work today and everything works, but now my display is tinted green. I'm on legendary. I know it's probably hardware issue and needs to be returned. Haven't reflashed or anything yet. Any advice?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
LOL.. Hey did your phone screen look like a old school GameBoy Color??
I took my phone to Sprint to get it fixed for another issue.. and they gave it back to me like that.. I asked them about it and they said thats how I gave it to them.. they straight lied to my face..
I didnt give it back for them to fix it becauce I didnt want them to keep it for ANOTHER 3 IN A HALF HOURS..

Stock TW is so annoying...

Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.

Joy2DaWurld said:
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
Click to expand...
Click to collapse
Yeah I too had the same usb faulty issue and had to return - but I didn't even bother to unroot I just sent it back, they never say anything.

Usb problem here is got replacement screen is almost perfect got small blob in bottom right corner probably sending this one back
Sent from my SGH-T989 using xda premium

What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app

blackangst said:
What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
LOL there's no direct correlation dude. But in order to get a warranty replacement, I need to be on stock firmware. I know some people say that they've sent it in rooted and on a custom ROM but I'm not gonna take the risk if I don't need to.

I bought my device used. Has one nicks and minor scratch on body.
I swear I'm a strict about having the any of my devices stay as new as possible. I wanted to warranty exchange. In the end I stuck with the device. Also hear the replacements are all refurb devices.
In the end I just loaded CM9. Main reason I stayed away from this device was the Stock ROM. I hate it...... Alot.....
Been happy because of CM9. Now the imperfections don't bother me so much, but the true source of my hate for this phone was really the Stock ROM. Now I'm just pleased.

Asurion didn't want to give me a replacement phone since I broke mine in Feb, called it in in May, and went to finish my claim July 22. A simple letter to the CeO with some few choice words will do wonders. I have a NEW non-refurbished phone.
Sent from my SGH-T989 using xda app-developers app

Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium

N31N said:
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Then why pay for insurance? :what:
Sent from the pink Unicorn from the Darkside.

LoopDoGG79 said:
Then why pay for insurance? :what:
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to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.

N31N said:
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
Click to expand...
Click to collapse
So even with a cracked screen, warranty isn't nullified?
Sent from my SGH-T989 using xda app-developers app

Bought mine with insurance it was 500 bucks, so i figures mine as well get the longest warranty possible. My dad did the same. Lost one, dropped and smashed one, first time free, second time deductible. Still a ton of money saved.
Sent from my SAMSUNG-SGH-T989 using xda premium

Teo032 said:
So even with a cracked screen, warranty isn't nullified?
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Click to collapse
they just charge you the replacement fee and everyone moves on with their business. If you need more than just my word, make up some excuse to get to look at the exchange pages at your local store. I found this stuff out in the small print right above the CUSTOMER AGREES? checkbox (that no one ever reads; on the phone they do, but very very quickly) and shortly after found someone who was desperate enough to try it.
To reiterate; neither i nor my customers have had any problems replacing cracked screens or water damage, but tmo has wised up on some of the old tricks before so it may just be a matter of time.
I had been doing this from march through October of "11.
Also!! Good luck finding a rep who doesn't mind subverting the rules to help out people. Haha
Edit: ill try to reach out and have someone get me a picture of the page in question, it may take a few days though

If Samsung won't be able to sell the Epic 4G Touch anymore.......

MOD Edit: Thread closed as fraud is illegal here and many countries. Do not reopen..ever!!

dw3bb10 said:
Any chance we would get Galaxy S III's in replacement from Asurion since they can no longer distribute the device? I thought of this and wanted to get everyones take on it. Because if so, im reporting my E4GT STOLEN and calling Asurion once or if that happens Lol
Click to expand...
Click to collapse
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.

Ophois said:
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.
Click to expand...
Click to collapse
Gnex isnt bad haha
Sent from my SPH-D710 using xda premium

I must agree it can get you into some deep doo doo. But im curious about the replacement thing also. Most likey a photon or a gnex
Sent from my SPH-D710 using xda app-developers app

A photon will be a huge downgrade. Probably a Gnex, I will check since will be going to tech center because of Phantom menu pop ups its getting annoying.
Sent from my SPH-D710 using Tapatalk 2

I think it won't happen unless Samsung loses the appeal also

dw3bb10 said:
Any chance we would get Galaxy S III's in replacement from Asurion since they can no longer distribute the device? I thought of this and wanted to get everyones take on it. Because if so, im reporting my E4GT STOLEN and calling Asurion once or if that happens Lol
Click to expand...
Click to collapse
That wouldn't be the case. It would ban new sales. Asurions devices are "already sold."

They'll still be required to sell or replace with w.e stock of E4GT they have left. And I bet there are a bunch of E4GT refurbs in stock to get rid of before they can replace your phone with another phone.
Sent from my SPH-D710 using xda premium

Ophois said:
They would probably send you a Gnex or something of the same level of the E4GT.
That being said, What you are talking about is fraud and could get you in a heap of trouble.
Click to expand...
Click to collapse
Uhh..gnex was banned a while ago but the van was lifted until outcome of this trial. Wouldn't be getting one of those.

Well i can said this
On my case my sisters is on my account and her phone took a accident (photon) ,i call for the replacement phone and they send the same phone but was bad the mic don't function and decide to call again for the replacement and the photon was placed on BO( back order) and the photon of the same equivalent was the Evo 3D .

By the time the appeals over, we will all have new phones I'm sure..
Sent from my SAMSUNG-SGH-I717 using xda premium

JediNinjafication said:
Uhh..gnex was banned a while ago but the van was lifted until outcome of this trial. Wouldn't be getting one of those.
Click to expand...
Click to collapse
Uhhh...The injunction was lifted when Google pushed the necessary changes to universal search actually, which was the only reason there was one in the first place.... so the nexus is in the clear
Sent from my SPH-D710 using Tapatalk 2

I don't know what changes those would be because nothings changed on mine.

I came from a Photon. Went into Sprint threw my bricked Photon on the counter and said I wanted a phone I can develope without a nazi locked bootloader and the girl came back with E4GT. Best trade I coulda done Free too no assurance bs.
Sent from my SPH-D710 using xda app-developers app

JediNinjafication said:
I don't know what changes those would be because nothings changed on mine.
Click to expand...
Click to collapse
Google pushed a new quick search apk that disabled local results, Google it...
Sent from my SPH-D710 using Tapatalk 2

locoboi187 said:
They'll still be required to sell or replace with w.e stock of E4GT they have left. And I bet there are a bunch of E4GT refurbs in stock to get rid of before they can replace your phone with another phone.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Ahh, but that's the beauty of Boost and other MVNOs - they can shift the ESNs to their pools and dump the stock VERY quickly if they wanted to. And with NV continuing to roll out to major cities - we're supposedly up in November - I wouldn't be surprised.
OTOH perhaps this will motivate my MVNO to get the S3. But have to wait until June anyhow for the renewal discount.

oshinqwe said:
I think it won't happen unless Samsung loses the appeal also
Click to expand...
Click to collapse
The judge who will decide, Lucy Koh, is the one who issued a preliminary injunction that halted sales of the Galaxy Tab 10.1.

rantoca said:
On my case my sisters is on my account and her phone took a accident (photon) ,i call for the replacement phone and they send the same phone but was bad the mic don't function and decide to call again for the replacement and the photon was placed on BO( back order) and the photon of the same equivalent was the Evo 3D .
Click to expand...
Click to collapse
thats not true. the photon equivalent is the epic touch. i went through 2 photons and asked for a different phone. they gave me an epic touch.

It is impossible to say what they will send you. It seems to be either a lateral move (similar range phone) or an upgrade. I have gotten 2 replacements from asurion in the past 2 years. I had an EVO 4g. I dropped it and the screen broke, they replaced it with an EVO 3d. The EVO 3D recently broke in my pocket (I have no idea how, I must have crushed it leaning over something) and they sent me the E4GT. The 3D is a generation newer than the EVO 4g, so that is an upgrade, and the SGS2 E4GT is similar spec'd to the E3D, so that seems lateral. That said, if I could choose any the E4GT seems to be the best of the bunch. My upgrade is in October but I think I will keep this for now!

I would guess they would have to send you another phone with wimax to match the e4gt. Whatever has a matching price on their website.

Asurion Insurance help?

So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
I've tried everything and the phone works it's just it's so slow my gfs epic 4g runs faster lol but thank you a lot for the info
Sent from my HTCONE using Tapatalk 4

How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!

That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.

patrao_n said:
How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
Click to expand...
Click to collapse
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
mkfryan said:
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
Click to expand...
Click to collapse
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4

chriswbush said:
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
No problem. It's even noted on the site when filing a claim. I go through phones like crazy and I read everything. It goes something along the lines like any found devices claimed through Asurion are the property of Asurion and must be returned yada yada.. Something like that, it's been a while I lost or had a phone stolen lol
Ps: I had two claims this year. I would gladly screencap the email they sent me thanking me for returning my liquor damaged EVO LTE that was completely fried. So if they would take a liquor damaged one with a fried motherboard why not a water damaged one which still powers on?
Sent from my SPH-L900 using xda app-developers app

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
A big part of me thinks Asurion is complete rip off. I used them once and paid the $100 deductible which pi$$ed me off because I had been paying them $9 a month over the past 4 years- enough to cover the cost of a new premium smartphone and the $100 deductible. And once I got my replacement phone (refurbished, not new) the first month or so were covered by the Sprint warranty yet, I still got charged me $9 for the "Asurion".
They want you to believe the replacement phone they are sending you cost them the same retail price you'd have bought it for from Samsung but that's bull****. I am sure they get them for buy them from sprint for whatever sprint pays for recycled phones., probably $50 then they mark it up 100% and viola $100 deductible. And if you tell Asurion you want a new phone instead of a refurbished phone they'll lie to you and tell you Samsung doesn't make the D710 anymore. But one visit to the Samsung website suggests otherwise.
In short I wouldn't think twice about getting over on Asurion.
And no it's NOT Insurance fraud. Insurance fraud is a crime when committed against a real insurance company which is regulated by the state.
Ask these people if they think you should stick it to Asurion.

Take the phone apart and hit the board lightly with rubbing alcohol and a soft tooth brush.
Before you do tho take a few pics of the board and post them and ill let ya know the extent of the damage
Sent from my SPH-D710 using xda premium

I just went ahead and reported the phone water damaged and I'm just going to pay the 100 deductible I did get a call from assurion saying they do limited these forums and advises against fraud and they do monitor these forums.
Sent from my HTCONE using Tapatalk 4