Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
mahdibassam said:
Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
Click to expand...
Click to collapse
Try another sim card -- If still there try a factory reset -- getting my hox today
I have same problem. Tried contacting HTC support. I got RMA number and I'm getting new one. And waiting for the One begins once more
Sent from my HTC Sensation XE with Beats Audio using xda premium
bubigrega said:
I have same problem. Tried contacting HTC support. I got RMA number and I'm getting new one. And waiting for the One begins once more
Sent from my HTC Sensation XE with Beats Audio using xda premium
Click to expand...
Click to collapse
really? who did you contact? How should i do that ?
I also have very minimal signal now.I was always on full bars with my sg2. Hope its a software issue and not hardware...
Sent from my HTC One X using XDA
twistedh said:
I also have very minimal signal now.I was always on full bars with my sg2. Hope its a software issue and not hardware...
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
even i am having the signal problem when compared to my other phones. Nexus sits on full signal and One X keeps moving between 1 bar and 5 bars when holding in hand..have checked the display phone in my local shop which is also behaving same....do all of you have this problem?
I had problems with a cut mini-sim. Got it replaced with a proper micro sim and all is fine.
M.
For the people who have cut there SIM card, make shure you are using the new generation SIM card. Cutting a old generation one can bring issues!
That's weird. My one x is getting signal where my sensation had none!
Sent from my HTC One X using xda premium
Woke up today, no signal and sim couldn't be found.
Was fine last night.
Either T-Mobile deactivated it because they have sent me a new micro sim, the phone is a dud or somehow the cut sim decided to break itself over night somehow.
If the new sim doesn't fix the problem, the phone is going back and ill just buy something crappy to tie me over till GS III.
It has good wifi reception, I'm getting signal in places where I'd have to wave my hands around in the air before. But the gsm signal is really annoying me
Sent from my HTC One X using XDA
none of you have my problem . My is faulty. no reception at all.
Mine jumps from H 3 bars to G (gsm), back and forth. Very sketchy signal.
Using a new micro sim I received today.
Hmm.. I'm using a cutted SIM and it didn't show any problem. Instead, I am getting signal at dead spots compared to my DHD in the past. Weird..
Sent from my HTC One X using XDA
Got a microSIM sent out by my provider. Works fine. I'm getting even better 3G reception than with my Desire S. Sounds like a faulty sim to me.
twistedh said:
It has good wifi reception, I'm getting signal in places where I'd have to wave my hands around in the air before. But the gsm signal is really annoying me
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Same issue, excellent WiFi but network is sketchy
Sent from my HTC One X using Tapatalk
Strange behaviour you guys are having there. My signal strength on the same telco has been improving switching fr DHD to HOX. Some places with weak signal reception those day in DHD (with 1 or 2 bars) now I could get 3 bars.
Most of the users in my region do not faced such issue, we are seen the coverage is jumping fr H to 3G back and forth rapidly, which we believe is due to service upgrade (cos have been notice such behaviour even in DHD)
mahdibassam said:
Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
Click to expand...
Click to collapse
I have exactly the same issue with you.
Actually this is my 2nd OneX, the previous one has "yellowish display", but there was no signal reception problem.
After replacement, I found the new one has the same problem described by you. It changes between 3G<->H quite oftern, and I found that mobile radio goes off very often, but then it's showing me "preparing SIM..." and signal comes back again!! Since my SIM on the previous OneX has no issue (at least I used it for 4 days already without this problem), so I don't believe my SIM is the root cause (and mine was the official micro SIM from telecom).
Edward
---------- Post added at 01:14 PM ---------- Previous post was at 01:12 PM ----------
williamyi said:
Strange behaviour you guys are having there. My signal strength on the same telco has been improving switching fr DHD to HOX. Some places with weak signal reception those day in DHD (with 1 or 2 bars) now I could get 3 bars.
Most of the users in my region do not faced such issue, we are seen the coverage is jumping fr H to 3G back and forth rapidly, which we believe is due to service upgrade (cos have been notice such behaviour even in DHD)
Click to expand...
Click to collapse
Yes, I agree that for some location that normal phone doesn't have any reception signal, OneX does have signal. And it also changes from 3G<->H quite frequently.
fakeman said:
Yes, I agree that for some location that normal phone doesn't have any reception signal, OneX does have signal. And it also changes from 3G<->H quite frequently.
Click to expand...
Click to collapse
I'm having this issue too. It seems when the phone is trying to talk on 3G instead of H, it doesn't work. So, everytime the signal switches to 3G, I lose data. I still haven't been able to run a successful Speedtest.NET test on the phone.
Anyone have any ideas?
Also gave my HTC One back to supplier. Signal issue became so bad that i had almost no signal.
I found that when i was in a building my signal disappeared. Hold your device upside down and you get better reception. Also made a benchmark test when I got the phone and it score 4700+
when the signal issue started i did a test again and it only scored +/- 3700. Must be hardware. I tried Hard resets and nothing....
Going to be a long wait as I'm in Namibia in Africa and phone was ordered in UK. But overall just an awesome phone !!!
guys .I have poor reception with htc onex .
The reception is exactly the same as sensation .
how is your reception ?could you please compare your reception with onex and your previous phone ?
There is a location at work where I have been with all my previous phones. Every one of them, except the Galaxy Nexus, would lose network coverage when holding the phone normally to type a text or email or such. I couldn't get the Galaxy Nexus to lose coverage at work at all.
But I can't say the same for the SGS2, Sensation, and One X.
I just think the Galaxy Nexus has exceptionally good mobile reception, and everything else is just normal.
My one X has terrible reception compared to my galaxy s2 but has incredible wifi signal, wish it was the other way round.
Unless I'm outside, I always have 1 or 2 bars now where as before I always had full signal.
I hope the upcoming software update fixes this issue.
Sent from my HTC One X using xda premium
same here, gsm reception not good.
I think it's as much a case of the indicator does not reflect the reality of the signal strengh correctly.
Often I have no signal bars but can make calls and send and recieve texts without a problem!
good to see the thread that this is a common problem as i have noticed this from day one and when asked here, no one replied and i am so confused if it was my phones problem. hope that this is a software issue. all my other phones recieve full signal in my house but One X alone keeps moving between 1-5 bars
Sent from my Transformer Prime TF201 using Tapatalk
what mobile bands are you guys having problems with? I'm on T-Mobile UK 1800Mhz and reception is a pig.
Its not a indicator problem .with nokia 5800 I have 70% reception in my room but no signal with Onex and I cant make call with onex .
I dont think so updates can solve this problem.I have never seen any update improve reception .
I had this reception problem with my sensation aswell.I tried lots of roms and radio updates .no diffrent
I've used HTC One X and Galaxy Note in the same places. The Galaxy Note would pick up signals where the HTC One X would not. Had similar issues with HTC Vivid. The Galaxy S II was better than the HTC One X or the HTC Vivid but not as good as the Galaxy Note. None of these had the kind of reception I would call good. I can't remember the last time if ever that I had a phone with acceptable reception. I would rather have poor reception than go back to the iPhone. As I remember, the iPhone 4 had really bad reception. It was a defective unit but the replacement worked fine. That's when I moved to the Android. But the fact I can talk on the phone or use the browser are only a couple of the reasons I use a phone so poor reception is not a deal breaker. Also, you have to lay some of the blame on the network.
Hi, anyone else noticed this strange behaviour:
I have noticed when signal is low and there is no 3g/H data connection the signal drops out completely randomly. Switching of data connection brings it back to life!
Then if I check the phone idle power usage it reports 0% of time without a signal? Anyone else had this?
NB. On Vodafone UK
Sent from my HTC One X using xda premium
I ave the same problem, 3 mobile in Denmark.
I have tried Leedroids rom, Android Rev rom, i have whiped SD card, every thing possible. I thing maybe i have an Radio issue.
O hope someone can help us i'm frustraiting...
Happens at my house on T-Mobile US. I only get edge and sometimes it drops completely. Never happens anywhere else though.
Sent from my HTC One X using xda premium
same here
I live in Barbados and i am having a similar issue. I find that when i move into certain buildings or out of a 4G zone i lose the connection totally and i have to put the phone in to "GSM Only" mode to be able to use EDGE.
Same here, I am in Sweden. I am waiting for the new update and if the radio is not fixed I'll demand a replacement. This phone has been nothing but problems with the radio.
I am on TELE2 as you can see at the left.
Sent from my HTC One X using xda premium
I can also confirm this on my OneX in Denmark, I'm on the Telenor network.
Sent from my HTC One X using xda premium
In my house i have ALWAYS had FULL GSM 2G signal and if i go into the kitchen i could get 1 maybe 2 bars of 3G
But since yesterday that is not the case. Now i am only getting 2/3 bars of 2G (-97dbm) and occasional drop outs in signal all together - very annoying
What can be done?
Hi
nickhuk said:
In my house i have ALWAYS had FULL GSM 2G signal and if i go into the kitchen i could get 1 maybe 2 bars of 3G
But since yesterday that is not the case. Now i am only getting 2/3 bars of 2G (-97dbm) and occasional drop outs in signal all together - very annoying
What can be done?
Click to expand...
Click to collapse
It might just be a fault with your nearest cell tower so temporary. Do you have another phone you can try and use to see if that works as you expect? This would point to the phone itself being the problem or not?
Regards
Phil
What network are u on? I'm on orange and I only get 2-3 bars when network switches to orange-T-Mobile but when I manually set network back to jus Orange I got 4-5 bars
Sent from my HTC One X using xda premium
PhilipL said:
Hi
It might just be a fault with your nearest cell tower so temporary. Do you have another phone you can try and use to see if that works as you expect? This would point to the phone itself being the problem or not?
Regards
Phil
Click to expand...
Click to collapse
Thanks phil, I think u may have been right. I downloaded network signal info from the market and it was showing that I was connected to a mast about 1.8 km away and today my signal was back to normal... After checking with the app it showed I was connected to a mast around 1.2 km away so perhaps some maintenance was being carried out in that tower
Sent from my HTC One X using xda app-developers app