Develop Bugs

HTC Sync won't recognize my Desire?

Just got a Desire, had a Hero before. With the Hero HTC Sync found the phone, but with the Desire it just stays disconnected, and after the Phone has finished searching for HTC Sync a message pops up saying it didn't find it. So anyone know how to fix this? Running latest HTC Sync 2.0.33.
Am able to open cmd and type:
Code:
cd\
cd AndroidSDK\tools\
adb devices
And it list a serialnumber for the phone while the Phone is in HTC Sync mode. But still haven't got HTC Sync to find my phone.
Got Windows 7 Ultimate 64bit.
Thanks in advance.

i had to uninstall and re-install HTC sync after changing the ROM, to get it to pick up my desire again. have you tried that?

Did a reinstall, though also plugged the phone into another USB port, worked now. Though ofc not sure if it was the reinstall or other USB port that helped, but anyway thanks.

Remove your old devices in your htc sync and reconnect, if that doesnt work you may need to restart your machine (maybe even device) ive had it a few times after flashing a few roms.

I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??

duryard said:
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
Click to expand...
Click to collapse
...
Yes. No Sense, no sync, no way. Pick between Sync and Froyo ROMs.

Hello,
I run into the same issue: HTC Sync doesn't recognize my Desire.
I have Windows 7 32 bit OS. I installed HTC Sync v 2.0.33 and the drivers included in the package. Then I plugged my Desire and selected the HTC Sync mode. It worked for 2 mins, then it has disconnected. I unplugged, plugged, ... and now, it keeps displaying : Can't find HTC Sync on your PC.
Then, I uninstalled and reinstalled the drivers, and it worked in the same way: disconnected after 2 minutes. I also tried to plug the phone in another USB port, without any success.
Does sb have any idea to fix this ?
Julien.

Mine is the same - it's never been recognised, either when stock or after rooting and flashing. Tried 2 versions of HTC Sync, rebooting, reinstalling. I have now given up.

Does your OS detect the device is connected when you connect it via usb in htc sync mode or even in usb storage mode?

Same problem. Not ROM Related, but USB port related
I had the same problem.
After flashing a new ROM (R4_Evil_D with AS2D) to my device, I had no problem with HTC Sync.
After Update to HTC Sync v2.0.33, it stopped recognising my HTC Desire.
Tried everything, but plugging it into another USB port fixed it for me.
Hope this helps.

I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!

Proximer said:
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Click to expand...
Click to collapse
Bump for my question.

Problem with Htc Sync/Driver

Hi,
i just received my One X.
I had a hard time to install HTC Sync and somehow managed in the end.
Now, if i connect the One X via usb it won´t show up in Htc Sync.
Under device manager it appears under "other>htc device"
So it cant load the driver correctly.
I´m on Win7 64bit.
Apparently very little people have problems with this software as google is not getting me anywhere.
Thanks in advance.
I just deinstalled htc sync now and try to reinstall. It always hangs on the installation of the driver "Htc driver installer 3.0.0.021"
This guy has exacly my problem and no answer neither:
http://forums.androidcentral.com/th...ks/161106-htc-usb-driver-installer-hangs.html

Could somebody tell me how the actual driver file is called in the device manager?
thx

No One? I can´t sync my contacts, thats quite a problem for me.
thx

I had problems using the Remote NDIS driver.
The solution for me was to uninstall HTC Sync and reinstall it without having HOX plugged into the USB port.

igorashu said:
I had problems using the Remote NDIS driver.
The solution for me was to uninstall HTC Sync and reinstall it without having HOX plugged into the USB port.
Click to expand...
Click to collapse
I never had it plugged in. Could you tell me how the driver is called?
Has anybody maybe an older package of Htc sync?
thx

[Q] HOX wont connect to HTC sync after release of Htc Sync Manager

Hi guys, as the title says, i cant connect my phone to HTc sync anymore after the release of Htc Sync manager,
It just wont connect, and i really dont like the new htc sync manager because it can only sync files from the Crive(al my music is on my external hard drive)
i really need some help on this!
Thanks!

DennizzNL said:
Hi guys, as the title says, i cant connect my phone to HTc sync anymore after the release of Htc Sync manager,
It just wont connect, and i really dont like the new htc sync manager because it can only sync files from the Crive(al my music is on my external hard drive)
i really need some help on this!
Thanks!
Click to expand...
Click to collapse
reinstall it and see if that works

matt95 said:
reinstall it and see if that works
Click to expand...
Click to collapse
Re-installed it like 10 times allready, it just shows device not found, i also tried another usb port, no luck

DennizzNL said:
Re-installed it like 10 times allready, it just shows device not found, i also tried another usb port, no luck
Click to expand...
Click to collapse
Hi there, I have the same problem. I uninstaled "HTC sync manager" , but now many conected HTC phones (i tried HTC Des HD , One S , are not recognized by HTC Sync. (but some phones ARE recognized) I tried reinstal HTC Sync with latest version from HTC.com , used CCleaner for repair system registers, but still same problem. I want reinstall my OS

[Q] Internet pass through, HTC sync not working on HTC One X after Jelly Bean update

Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?

jfdfbc said:
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
Click to expand...
Click to collapse
Install latest HTC sync manager from HTC website
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Yes installed latest HTC Sync Manager however problem still persists.

man do you use win xp or win 7 ? if you are using win 7 you should have no difficulties installing the drivers and the latest htc sync manager.
Here is the link for the latest sync manager anyways : http://www.htc.com/www/software/htc-sync-manager/download/

My question is not about HTC sync manager.
I was able to connect to Internet-pass through with I was using ICS 4.0.4, after upgrading to JB I'm unable to connect to Internet pass through.
The error which I get is latest HTC sync application is not installed, I'm not talking about HTC sync manager here.
I've installed HTC sync application Version: 3.3.10
However this is not getting detected in my HTC One X ... I've also Installed MTP device driver...

I used Windows 8..when the problem occured, I downloaded the latest HTC Sync for HTC One X, which is 3.3.17..
But unfortunately the HTC Driver Installer that included was failed to be installed..
So I took a radical move, I reinstall my Windows 8..and tried to reinstall HTC Sync..
wal-lah, the HTC Driver Installer was installed successfully..
And the best of all I can use Internet Pass-through again! Cheers to my office internet speed, 1gbps..
I'm also on JB ROM right now..hope this will help you..

I have the same problem any solution guys?

Mine works perfectly well /: Windows 7 64-bit, latest Sync manager.

Same problem, phone is not detected in newest HTC Sync.
When I first plugged my phone in I didn't have Sync installed, I just wanted to copy some files on the phone. Even though Windows 7 popups said that driver installation failed, the phone showed up in file explorer and worked.
I am guessing I should somehow return everything to the state before I plugged the phone in, but how do I do that?

Cant pass through Internet
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.

BabyTasmania said:
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
Click to expand...
Click to collapse
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected

Jamesch said:
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Click to expand...
Click to collapse
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..

Sync Manager installation and Dell Laptop
jakedilla said:
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Click to expand...
Click to collapse
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!

vijayendra16 said:
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
Click to expand...
Click to collapse
I'm facing the same issue.
Did anyone checked the same after JB update?

I use Win7 64 bits and have the same problem after the update to Android 4.1. Called HTC a few times but the are saying there is nothing wrong with the software but with my computer. I have to buy a new one according to them. Yeah, right. A 1500 euro I7 with 16gb ram.
I tried on sereval other computers and also the same problem. Maybe i have to buy new ones for them to.

Internet Pass-through HTC One X+_
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.

iLawal said:
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
Click to expand...
Click to collapse
URL for drivers plz

Solutions provided by HTC international call centre: a) JB doesn't work with HTC Sync any more. Uninstall it and replace with HTC Sync Manager (http://www.htc.com/www/softwar... b) Internet pass through still available but buried in a new sub-menu: Settings/Wireless and Networks/More/Mobile network sharing/USB network setting/Internet pass-through.

This worked for me!
Hello,
I have HTC Desire X, and the same problem was with me,
May this help you, same as me
Disable USB Debugging
Select charging mode when popup appears
Now check Internet pass-through from Settings > More

I'm on win 7 x64 and was unable to make internet pass-through work even after installing the latest HTC Sync.
So, after doing an extensive search over the internet, I found a solution which worked for me.
I manually installed 32-bit driver for MTP device(displayed in device manager) from the htc sync folder in program files(x86)(filename: WPDMTPHW.INF)
and internet pass-through started working.
Hope this might help!!!

unable to find htc sync on your pc

i'm installed the last version of htc sync and after factory resetting the phone it can't find htc sync in my pc
why !!!??

mohamed samy said:
i'm installed the last version of htc sync and after factory resetting the phone it can't find htc sync in my pc
why !!!??
Click to expand...
Click to collapse
It could be the firewall on the PC blocking it..............I could only use HTC sync when I disabled my firewall

i disabled it but it still not working

I had this - check you're using a USB 2.0 port.