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Hi all
i just received my htc desire today
i cant get the phone to work with HTC sync 2.0.25
it tries to connect but each time end up disconnected
ive tried all the htc driver 32 but etc
still nothing
i need it to work with outlook contacts and calendar
soembdy please help!!!
Desire uses 2.0.28 it is on root of SD card
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
had no issues with my W7 x64 Ultimate laptop and drivers - installed first time using HTCSync on the SD card
kasonne said:
Are you using 64 bit or 32 bit Windows 7?
I had similar issues in 64, and needed to manually place the HTC drivers in the Program Folder.
You can download the HTC x64 Drivers from here:
http ://www.multiupload.com/86L5JXTK0S
Just place them in the HTC directory (i.e. "C:\Program Files (x86)\HTC\" or where ever you choose to install HTC Sync. And then just reinstall the version that is located on the SD Card that came with the Desire.
Hope that helps, it worked for me.
Click to expand...
Click to collapse
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
in each section of this forum..i find the same question, whoever gets a new phone..come here ask HTC SYNC & WIN7
kinda funny
tickmaster said:
Well You probably did not noticed that on the root of SD card is a new version of HTC sync 2.0.28.
So as I wrote, he only need to intall this new version 2.0.28 from SD card. Old version 2.0.25 comes with Legend and is not working with Desire.
Click to expand...
Click to collapse
No I did notice that and that what I used and if you read point out. I was simply giving a piece of advice that worked for me in with the problem that I had.
It works fine on win7 x64, never tried on 32 but i assume its the same.
I posted a download link if you were like me and a few others whom deleted it by mistake. I was lucky i have two HTC Desires so fished the software of the other SD:
http://forum.xda-developers.com/showthread.php?t=661397
When you install the software it asks to restart i think, you dont realyl need to do this. When you connect your phone it will detect device etc, install drivers. Once done disconnect the phone from computer for a second o two and then reconnect it, this time the HTC sync should appear on your phone. IF you do not select htc sync it will not appear as connected in the htc sync software.
Thanks for the driver link, i didn't find them on the htc site, well i thought win7 would download them automatically just like any other device i've connected to it.
w/e now i can use my outlook contacts and calendar thanks again.
EDIT:
Don't know with older versions but with latest HTC Sync 2.0.28 that's in your phone SD you don't need those drivers.
On my Windows 7 64bit when i plugged the phone a driver installation error pop'd, so i removed the sd card, inserted it in a card reader, copy'd the app on my pc and installed the htc app manually. After the installation i tried again but windows gave me the same driver error, so i just started from scratch.
Unistalled htc sync, reboot, reinstalled it, reboot, plugged in the phone in htc sync and it worked
So probably you've to first install HTC Sync then plug the phone in HTC Sync mode to get it installed correctly.
EDIT 2:
Ok nothing again...
After the first sync i unplugged the phone, now if i try to replug it i get the same driver error and the device can't be recognized. Meh i really don't know what to do.
EDIT 3:
This just sounds retarded, i plugged the htc cable directly on the back of my pc w/o using an extension cable and now it works flawlessly. Gonna play around with it more to see if that's really the problem.
hTC Sync PC Connection Issues
hTC Sync PC Connection Issues
If your hTC device (mines the new hTC Desire “Bravo”)
has connection issues with your PC – You will receive an
error message on you hTC device saying PC not found etc.
Simply check to see if you have your hTC device plugged
into a USB2 port and not the older USB1.1 port … Vista+
should have atleast 1 / 2 USB2 ports. I have 8 ports on the
rear of my PC and 2 on the front. I had connection issues,
but discovered the 2 ports on the front are USB1.1 and
norrowed down the USB2 port which was on the rear of my
PC! Plug your hTC device cable into the USB2 port (may
need trial & error to find the port, but you can check to see
if you have a USB2 port, by looking in your
DEVICE MANAGER on your PC. Open the hTC Sync
programme and then plug the cable into your phone. Select
hTC Sync on your device to do a Sync or select Disk Drive
on your device to transfer music, pics, etc. Any problems
feel free to contact me @ [email protected]
Press F8 when you start windows
Select the option that alows 3rd party drivers
and then let it boot into windows...
I think once you are in there is an option to allow 3rd party drivers.
Evan if teh drivers are from microsoft win 7 will do the same thing... odd but It's theer for a reason !
Sorry I hope this is not off topic and I don't want to hijack the thread but the people using laptops can they check if the laptop will go into hibernation mode with HTC sync installed. My XP netbook wont hibernate and I have to uninstall it after every time I use it, just want to check if it is a driver conflict with my netbook or a generic problem with HTC Sync.
Hey, glad I found this thread. I have been having trouble with HTC Sync from the outset. I have an unmodified Evo with 2.2 and an Asus netbook with Windows7 Starter. I was wondering if it might be the W7 Starter being limited in some way, but it sounds like the problem is across the board. I have managed to sync a couple of times but the phone and computer don't seem to recognize each other reliably. Right now the only thing the phone will do is accept a charge from the computer. Occasionally the computer will recognize the phone enough to install the driver but that's it. Anybody have any new news on this one?
Install HTC Sync 3.0.5387.
Works VERY good!
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
+1 for this one. No issues at all even HTC says Desire is not supported but it works well. Tested iTunes sync and application installation.
TheDeadCpu said:
Install HTC Sync 3.0.5387.
Works VERY good!
Click to expand...
Click to collapse
I have still a problem updating the drivers and get the sync to work. :s Been trying all day. Windows 7 64 bit here
Just got a Desire, had a Hero before. With the Hero HTC Sync found the phone, but with the Desire it just stays disconnected, and after the Phone has finished searching for HTC Sync a message pops up saying it didn't find it. So anyone know how to fix this? Running latest HTC Sync 2.0.33.
Am able to open cmd and type:
Code:
cd\
cd AndroidSDK\tools\
adb devices
And it list a serialnumber for the phone while the Phone is in HTC Sync mode. But still haven't got HTC Sync to find my phone.
Got Windows 7 Ultimate 64bit.
Thanks in advance.
i had to uninstall and re-install HTC sync after changing the ROM, to get it to pick up my desire again. have you tried that?
Did a reinstall, though also plugged the phone into another USB port, worked now. Though ofc not sure if it was the reinstall or other USB port that helped, but anyway thanks.
Remove your old devices in your htc sync and reconnect, if that doesnt work you may need to restart your machine (maybe even device) ive had it a few times after flashing a few roms.
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
duryard said:
I just down loaded HTC sync from new and it does not reconise my desire either. It is flashed with frost 9d. Will that make a difference??
Click to expand...
Click to collapse
...
Yes. No Sense, no sync, no way. Pick between Sync and Froyo ROMs.
Hello,
I run into the same issue: HTC Sync doesn't recognize my Desire.
I have Windows 7 32 bit OS. I installed HTC Sync v 2.0.33 and the drivers included in the package. Then I plugged my Desire and selected the HTC Sync mode. It worked for 2 mins, then it has disconnected. I unplugged, plugged, ... and now, it keeps displaying : Can't find HTC Sync on your PC.
Then, I uninstalled and reinstalled the drivers, and it worked in the same way: disconnected after 2 minutes. I also tried to plug the phone in another USB port, without any success.
Does sb have any idea to fix this ?
Julien.
Mine is the same - it's never been recognised, either when stock or after rooting and flashing. Tried 2 versions of HTC Sync, rebooting, reinstalling. I have now given up.
Does your OS detect the device is connected when you connect it via usb in htc sync mode or even in usb storage mode?
Same problem. Not ROM Related, but USB port related
I had the same problem.
After flashing a new ROM (R4_Evil_D with AS2D) to my device, I had no problem with HTC Sync.
After Update to HTC Sync v2.0.33, it stopped recognising my HTC Desire.
Tried everything, but plugging it into another USB port fixed it for me.
Hope this helps.
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Proximer said:
I hope this question will fit this thread. I've noticed a new app in apps list on my phone. It is listed in "downloads" tab and is called "HTC Sync". The problem is i didn't download it, but it appears in downloaded apps section. How could this be? Even more pressing on it i have an option to uninstall it. I know it's a silly question, because there is no real alert about the device, but i would like to know everything about the device and especially about things, that are going on inside without my "authorization" if could name it like that. Anyway, what is this app and what is it for and what happens if i uninstall it, because it isn't listed in the marked to reinstall it...
Thanks in advance!
Click to expand...
Click to collapse
Bump for my question.
Hi guys, as the title says, i cant connect my phone to HTc sync anymore after the release of Htc Sync manager,
It just wont connect, and i really dont like the new htc sync manager because it can only sync files from the Crive(al my music is on my external hard drive)
i really need some help on this!
Thanks!
DennizzNL said:
Hi guys, as the title says, i cant connect my phone to HTc sync anymore after the release of Htc Sync manager,
It just wont connect, and i really dont like the new htc sync manager because it can only sync files from the Crive(al my music is on my external hard drive)
i really need some help on this!
Thanks!
Click to expand...
Click to collapse
reinstall it and see if that works
matt95 said:
reinstall it and see if that works
Click to expand...
Click to collapse
Re-installed it like 10 times allready, it just shows device not found, i also tried another usb port, no luck
DennizzNL said:
Re-installed it like 10 times allready, it just shows device not found, i also tried another usb port, no luck
Click to expand...
Click to collapse
Hi there, I have the same problem. I uninstaled "HTC sync manager" , but now many conected HTC phones (i tried HTC Des HD , One S , are not recognized by HTC Sync. (but some phones ARE recognized) I tried reinstal HTC Sync with latest version from HTC.com , used CCleaner for repair system registers, but still same problem. I want reinstall my OS
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
jfdfbc said:
Internet pass through, HTC sync not working on HTC One X after Jelly Bean update.
Error: MTP USB Driver failed.
Any suggestions ?
Click to expand...
Click to collapse
Install latest HTC sync manager from HTC website
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Yes installed latest HTC Sync Manager however problem still persists.
man do you use win xp or win 7 ? if you are using win 7 you should have no difficulties installing the drivers and the latest htc sync manager.
Here is the link for the latest sync manager anyways : http://www.htc.com/www/software/htc-sync-manager/download/
My question is not about HTC sync manager.
I was able to connect to Internet-pass through with I was using ICS 4.0.4, after upgrading to JB I'm unable to connect to Internet pass through.
The error which I get is latest HTC sync application is not installed, I'm not talking about HTC sync manager here.
I've installed HTC sync application Version: 3.3.10
However this is not getting detected in my HTC One X ... I've also Installed MTP device driver...
I used Windows 8..when the problem occured, I downloaded the latest HTC Sync for HTC One X, which is 3.3.17..
But unfortunately the HTC Driver Installer that included was failed to be installed..
So I took a radical move, I reinstall my Windows 8..and tried to reinstall HTC Sync..
wal-lah, the HTC Driver Installer was installed successfully..
And the best of all I can use Internet Pass-through again! Cheers to my office internet speed, 1gbps..
I'm also on JB ROM right now..hope this will help you..
I have the same problem any solution guys?
Mine works perfectly well /: Windows 7 64-bit, latest Sync manager.
Same problem, phone is not detected in newest HTC Sync.
When I first plugged my phone in I didn't have Sync installed, I just wanted to copy some files on the phone. Even though Windows 7 popups said that driver installation failed, the phone showed up in file explorer and worked.
I am guessing I should somehow return everything to the state before I plugged the phone in, but how do I do that?
Cant pass through Internet
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
BabyTasmania said:
Mine is XP 32bit Pro.. Already Install HTC latest Sync.. Still Cant pass through... Any way to fix it ???
Thanks.
Click to expand...
Click to collapse
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Jamesch said:
I actually managed to do it by installing HTC Sync manager from the link above and the updated drivers in device manager. Pass-through works now, though HTC Sync still doesn't show any devices connected
Click to expand...
Click to collapse
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Sync Manager installation and Dell Laptop
jakedilla said:
How exactly did you do that... which subsection is the Phone located under in Device manager? I tried doing it with the one under "disk drives" and it just tells me the driver is already up to date..
Click to expand...
Click to collapse
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
vijayendra16 said:
I have the same problem. Internet Pass through was working before Jelly bean update on my Dell Inspiron.Actually i used the PC internt to upgrade to JB. Now after the update, i am unable to connect on my Dell but it works fine on a HP laptop.
Internet pass through on the phone says you "either do not have the latest Sync manager....." Also, the sync manager does not install on my Dell Inspiron but gest easily installed on my XP.
I have been trying for almost a month now, but no luck..Need help!!
Click to expand...
Click to collapse
I'm facing the same issue.
Did anyone checked the same after JB update?
I use Win7 64 bits and have the same problem after the update to Android 4.1. Called HTC a few times but the are saying there is nothing wrong with the software but with my computer. I have to buy a new one according to them. Yeah, right. A 1500 euro I7 with 16gb ram.
I tried on sereval other computers and also the same problem. Maybe i have to buy new ones for them to.
Internet Pass-through HTC One X+_
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
iLawal said:
Had that same problem after i updated to latest HTC Sync manager. You can solve it by downloading HTCdriver. Install and you are good to go.
Click to expand...
Click to collapse
URL for drivers plz
Solutions provided by HTC international call centre: a) JB doesn't work with HTC Sync any more. Uninstall it and replace with HTC Sync Manager (http://www.htc.com/www/softwar... b) Internet pass through still available but buried in a new sub-menu: Settings/Wireless and Networks/More/Mobile network sharing/USB network setting/Internet pass-through.
This worked for me!
Hello,
I have HTC Desire X, and the same problem was with me,
May this help you, same as me
Disable USB Debugging
Select charging mode when popup appears
Now check Internet pass-through from Settings > More
I'm on win 7 x64 and was unable to make internet pass-through work even after installing the latest HTC Sync.
So, after doing an extensive search over the internet, I found a solution which worked for me.
I manually installed 32-bit driver for MTP device(displayed in device manager) from the htc sync folder in program files(x86)(filename: WPDMTPHW.INF)
and internet pass-through started working.
Hope this might help!!!
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.