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my htc s621 is randomly turning off on itself. i notice it does this either when it is feeling warm, or when im outside and the weather is a little chilli. i thought it might be a battery problem but i dont want to waste the money buying a battery if its not going to solve my problem. anyone encounter something like this before? any help or advice would be much appreciated. thank you.
had same issue a while ago. i solved it with a new battery...
you can check if your battery is bloated by making it spin on a flat table. if the battery keeps spinning, then it means you likely need to get a new one...
Probably the battery. I'm still managing with my original battery but I talk and text very little. When I put it under a heavy load like browsing, it shuts down. Doesn't do it when it's plugged into AC.
dboyer said:
Probably the battery. I'm still managing with my original battery but I talk and text very little. When I put it under a heavy load like browsing, it shuts down. Doesn't do it when it's plugged into AC.
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get a new battery... a friend of mine had that same issue.. turned on wifi, opened google, bye phone... i told him to get a new battery and he's fine with his dash
i have the same problem. I have buy a new battery on "battery update" (Hong Kong web site) payed €20,00 (almost £18,00) ..perfect!
But i must say that..unfortunately ..since i use 3evo roms...battery seems going crazy! Maybe i wrong...however
my batter is almost 4 years old but only from few time it's seems "go away"!
i't happens since i use often dash for watch divx and listem music !
task manager say :"battery backup 255% status high but "mAh" are very down!! Change your battery mate!
I have to concur. The same thing was happening to my phone over the past 2 weeks. Purchased a new battery from ebay (~$10) and everything is good to go. In fact, with the latest 3vo Rom, in the past 2 days my battery has been lasting longer!
hey guys deff a battery issue went through same thing with my wifes. fyi if you have had the phone less than a year call htc they will replace battery under warrenty no questions asked just have to have the imei number. swapped out the wifes payed nothing and fixed the problem.
hey, i just started getting this too.
and my battery is only 2 weeks old...
battery, I had same problem
http://forum.xda-developers.com/showthread.php?t=499819&highlight=phone+turning
http://forum.xda-developers.com/showthread.php?t=441703&highlight=phone+turning
http://forum.xda-developers.com/showthread.php?t=539245&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=368495&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=438221&highlight=phone+shutdown
http://forum.xda-developers.com/showthread.php?t=418839&highlight=phone+shutdown
That's just a few yep it's your battery
THANKS you guys were a great help
Ray_jai said:
hey, i just started getting this too.
and my battery is only 2 weeks old...
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did you buy your phone used or new?
trinistylez said:
my htc s621 is randomly turning off on itself. i notice it does this either when it is feeling warm, or when im outside and the weather is a little chilli. i thought it might be a battery problem but i dont want to waste the money buying a battery if its not going to solve my problem. anyone encounter something like this before? any help or advice would be much appreciated. thank you.
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Click to collapse
oh yes. mine would actually turn off, and even when its on, the network goes on and more off than on, impossible to do anything but browse th net, if anyone has any idea on wat to change on it, i've also upgrade to WM6.5 but it didnt help,
My HTC Desire has a serious issue with battery life. Although I shut down most programs and connections, the battery lasts about 3 hours only. Also I have noticed that the phone gets quite hot on the back by the micro SD card. Do you think that my phone is faulty?
I posted the same question on,
http://www.htcdesireforum.com/htc-desire-troubleshooting/desire-overheating/
but not many inputs, does anyone else got the same issue?
mmmm 3 hours? i think its faultly.. my one last more or less a day with normal usage. gets warm when i use it a lot.
checkout the thread on excessive battery usage before you deem it as faulty.
ardsar said:
checkout the thread on excessive battery usage before you deem it as faulty.
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can you please point me to the right thread? thanks.
coolfx35 said:
can you please point me to the right thread? thanks.
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http://forum.xda-developers.com/showthread.php?t=666404
There are many tips in this thread and how to identify which application is using the most battery, and which are causing the device not to sleep correctly. Its a long thread, but worth the read.
If it is only lasting three hours no matter what you do, and it's getting THAT hot, then yeah... I would say there is an issue. Maybe it is shorting out somewhere. I would take it back if I were you. It can have poor battery life under VERY heavy use, but that's still pretty extreme... and I have never seen my battery get above 39c.
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
cbanbury said:
I had this last night, but only while I was charging the phone. I pulled the battery & it was around the microSD that was hottest. Took it out & replaced n rebooted...haven't had any problems since.
Doub't the microSD caused the problem but might be worth a try. Either that or when I rebooted I didn't start the app that caused the overheating.
Does it overheat if you just do nothing with it when u reboot?
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So far it doesn't happen, I will keep you guys posted.
thanks for the help.
Hot Battery
I received my HTC on Tues night and within half an hour the palm of my hand was burning inside and yet still not healed (Thurs AM). P10 of the safety guide says this is nonionizng radiation (sounds unhealthy). I believe that the aerial is just beside the SIM and card slot and holding this next to your palm is warned against in the manual. Bit strange since that is how you would hold a PDA. However, I informed my service provider (Three) and they said it must be a fault so are replacing (with new apparently). Slighlty concerning however I will reserve the option to refund until I see the new handset. I might add that I have HTC's XDA Guide for bus. and that battery also gets very hot, but not as quick! Why put an aerial next to a battery, the combination of the two, I beleive is casuing heat issues.
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
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56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
GANJDROID said:
56c?! That's probably the highest I've heard of? What are you doing when it gets that hot, charging?
Sent from my HTC Desire using XDA App
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My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
StrongOneX said:
My phone was charging, WiFi was ON and I was browsering the internet, then i watched a movie. suddenly it started to smell like pommes frites. The phone was lying on a sleeping bag ( which is air tight and works like a heat shield ) and seriously it almost went flame on! lol
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I would seriously reconsider your usage when charging. The highest mine has gotten was 40c. Just take into account that the bottom of your screen will also get near that temp, so be very careful
Sent from my HTC Desire using XDA App
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
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Erm, no.
I'd consider mine overheated if it gets over 35c.
StrongOneX said:
my phone gets extremely hot ! sometimes up to 56 degree C !! and suddenly it reboots!
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Wow, thats hot. Farrr too hot
berre said:
reached today 49,5 °C by simply navigating and charging via my car-charger at the same time... battery-status showed status "overheated"
is this normal?!
cheers
b
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highest I've seen is 38°C, I believe above 45 is extremely hot
I've had to send mine back to HTC for "stress testing" as mine can't even get past 33°C without going into a reboot loop . It gets that hot just with some light use of GPS + Maps or Mobile Internet + Browsing.
Hopefully they at least replace the MoBo or possibly even the whole phone doubtful though...
hehe, my active holder in the car is in such a place I aim the vent/blower at the back of the Desire. No overheating while navigating with the airco on!
But I guess having something this fast (1ghz) in such a small package which uses quite some power as well means it's going to be hot real fast.
Although I don't find the Desire -that- much warmer/hotter than some of the other phones I've owned.
I guess when your Desire gets really hot (over 40C-45C or something) you can always give HTC or the warranty service a call. Perhaps when some parts don't sit properly on the cpu (something like a cooling frame or whatever), temperatures will rise a lot. And might even cause the phone to reboot.
Hi, I had similar problems that is very evident when i started playing games. I sent back to HTC 3 times before they finally replaced my mobo. I suggest you guys do the same
Okay, so I recently just bought an HTC Desire HD off fleabay and it showed that the device has had random shutdowns.
Considering my interest in a new phone I got it and rooted it with ease thinking that the problem may be easy to fix. I have read about multiple problems with this device's strange shutdowns and have narrowed it down, but I would like an opinion before I do this.
Things that I have noticed with this phone.
Even without the sd card and sim in the phone, it still has random shutdowns.
The Battery drains fast, in about an hour, the phone will start randomly shutting down and losing a LOT of power, yes I have setcpu and script manager to underclock and take care of ram.
Switching the rom and radio had no effect on the shutdowns, all roms shutdown within an hour.
I pretty much think it's the battery, I could use some opinions on this one. Do you think I just bought a bad phone or do I just need a new battery?
+thanks for some decent answers
I'm guessing it wasn't described on fleabay as having a battery issue?
Does it get warm/hot when you get shutdowns?
From what you describe it does sound like a battery / hardware issue.
If there is no physical damage you could try a warranty repair. Call up HTC see what they say.
andyharney said:
I'm guessing it wasn't described on fleabay as having a battery issue?
Does it get warm/hot when you get shutdowns?
From what you describe it does sound like a battery / hardware issue.
If there is no physical damage you could try a warranty repair. Call up HTC see what they say.
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Nope, the phone isn't heated at all, feels at room temperature. It usually drains quickly then starts to shutdown when the battery gets half way. The phone however, stays on if I leave it in standby mode or after I put it on a charge for x amount of time.
May have the same problem
Did you happen to get it fixed?
I think I have the same problem. My phone randomly shuts down and to restart it I have to take the battery cover off (but I don't need to battery pull) or else it won't start up again. And also the phone doesn't heat up.
At the moment I am waiting for a new battery to arrive
Knowing that this is my last resort and with all the wonderful knowledge here on the forums, I'm hoping I might get some creative ideas.
I recently bought a Tab S 8.4, rooted it about 2 weeks after I got it. No problems, everything is working great. Last week, the screen starts to flicker and the tablet reboots randomly. When it does this, the battery goes from 100% down to 12%. Eventually this happens enough where the tablet won't stay on for longer than a minute. Read around the forums and find others mention the exact same issue. Potentially a battery pull/re-plug may alleviate. Tried that to no avail.
I have found that if I hold the battery plug in place *real* tight, by pushing down with my finger, the tablet operates somewhat normally. Could be a motherboard issue.
Anyone run into this at all? Thoughts? Ideas? Replacement parts? I've got a $500 brick on my hands now with no warranty to boot. :crying:
Thanks in advance!
I soldered my battery straight to the board. But before doing that, try spraying some contact cleaner (found in hardware stores) and see if it Will work
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
sku|| said:
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
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Which customer service are you referring to? A local samsung customer service?
Squez said:
Which customer service are you referring to? A local samsung customer service?
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yes, samsung service center
sku|| said:
yes, samsung service center
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So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
Please keep us updated
Squez said:
So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
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Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
TeeShark said:
Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
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I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
Sweet
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
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eh? 20dorra ??
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
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Glad to hear you got it working bro.. seems.like a samsung quality or even design issue, they got plenty of space yet decided to use a very small terminal
Battery Results
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
Thanks to all those who contributed to this thread. I too was having battery issues. I'd get random restarts, disconnects from the cellular network, forgetting wifi passwords, battery that would go from 50% to dead in three seconds., display glitches etc. I finally opened up my tab which I thought was going to be a pain but was actually pretty easy. By naked eye the solder joints looked fine but under a microscope I could see that all six solder joints on the battery connector were cracked and by pressing on the connector could see the connector move independently from the PCB. Resoldered the joints and everything is good now.
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Squez said:
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
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Which bloat apps did you exactly remove?
drmodify said:
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Which bloat apps did you exactly remove?
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Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
Got that same problem. My tab will only charge up to 60% under 6 hours. Batterystatus app shows that my 2amp wall charger is just charging at 300mah +/- . Tried my power bank, same issue. Changed the cable and the reading from the wall charger is 1800mAh , could top up the battery in 2hrs
DUHAsianSKILLZ said:
Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
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Using wall charger. Never charged via pc...
Any Ideas?
I have experienced this. Flickering of the screen which eventually leads to reboots. Got it fixed at a samsung service center. You rooted it but you're on stock ROM right? I think there's a problem when we root it and stick with the stock ROM. When I rooted my tab again, certain apps started FCing which lead to lags. So I'm gonna wipe this and start from scratch.
Now, I know...the M9 has ALWAYS had a reputation for being bad on batteries.
I also know, that Facebook and Messenger are two nasty apps that eat batteries alive.
Saying all of that up front, the battery life on my M9 has very suddenly become VERY bad (even with Facebook and Messenger not installed). I thought it might have been a battery calibration issue, but trying a calibration program out seems to yield no improvement (even in the accuracy of the battery indicator).
So, now, if I'm lucky, I'll get about 2.5hrs of battery life even if the phone is in airplane mode indoors. My battery will get to about 65% and then the phone will shut off. When I try to start the phone, I'll get a 0% indicator sometimes, but after plugging it into the charger, I'll then see about 65% battery instantly.
Is there anything I can do or should I throw in the towel and upgrade to an HTC 10? Things are to the point I can't use the thing when its plugged into the charger!
I was using the last nightly build of CM on the thing for months before it got THIS bad. I thought maybe keeping it plugged into the charger too much was the problem, but wiping the dalvik cache after fully charging might help too... no change. I tired flashing Lineage and the battery life is the roughly the same.
Should I try flashing back to stock or try a firmware upgrade or somekind? I honestly have no clue what to do with this thing.
I honestly believe it's a hardware issue. I've tried most anything and I'm there too! I was just going to buy a lightly used m9, flash my current ROM onto it, and wait for the Pixel 2 (the HTC is looking like a disappointment).
My brother had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
I currently have my HTC 10 in for warranty so I have to us my M9 in the meantime. I tried upgrading to a nougat rom only to get terrible battery life. I switched to the santod stock debloated marshmallow and it lasts the day and a couple of hours. I read on the thread that there are no nougat radios for the M9 which causes the battery drain.
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
TheXev said:
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
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Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
Flyhalf205 said:
Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
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Yes, I replaced it myself, and your situation sounds VERY similar to mine. It was one of the trickiest operations I have ever done on a phone by far, but the M9 has a few things that make it much easier to do then the M8 for sure (I was dreading having to replace a USB port on my old M8). I replaced the USB port for my M9 while I was in there and also did the thermal mod to help cool the CPU down. I have a very steady hand and some experience doing these types of things, but am by no means a professional.
I talk about my experiences doing all three of these operations here: https://forum.xda-developers.com/showpost.php?p=72235621&postcount=49
Only additional note I have is, that the Amazon seller I bought my battery from is now out of stock. A friend of mine who just bought a M9 is ordering a new battery for his, so I can update you with that experience soon. As some people seem to be getting old batteries or batteries that aren't holding a charge even from the vendor I bought mine from. I almost wonder if some scumbags are returning batteries to Amazon saying they didn't use them, but are actually sending back their old batteries!
I did notice while looking for new battery replacements on Amazon the other night, that there does appear to be generic non-OEM replacement options on the market now, where I did not find those at the time I did my replacement. My friend is getting his battery off ebay from a Hong Kong seller, so it will likely be a few weeks before we have it in hand.
I also used this video on youtube as reference: https://www.youtube.com/watch?v=WYm-2dUW03M I stopped and did the USB board replacement before most of the steps (that is actually quite easy to do by itself). You can watch it to get a REALLY good idea of what you'll have to deal with. I had the Verizon version of the M9 to deal with, so I only had one antenna wire instead of two (most be a different antenna in the VZW version of the phone), and getting the CNC connections back together was harder then ANY of the ribbon cables shown. I had to remove my contact lenses and look at the motherboard really close to see it clearly.
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
Exokan said:
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
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Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
Aganar said:
My brother had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
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Flyhalf205 said:
Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
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Glad it worked out for ya.. but on a stranger note... WTF IS UP WITH THAT VIDEO!? lol its EXACTLY the same as mine, only with a different logo, the font was changed from blue to red.... and the music is different but it is otherwise EXACTLY THE SAME. lol
I'm switching tabs between these videos at different parts, and its just changing colors... I think your video is from the original author, I'm going to let him know about this other channel ripping off their work.
My phone has same battery behavior.
Anyone in Los Angeles area want to swap out my battery for me???
Any reputable phone service places anyone can recommend?
I really don't think I should try to do this myself.