Develop Bugs

*HELP IS MY PHONE FAULTY*

:roll: :roll: HI, i've just got my phone in the past few days xdaIIi and it has already become aparent to me that there are a few faults what shuld i do, i can't honestly be arsed to send it back and wait for a replacement from o2 (how long would that take exactly) i've got insurance and i've only had it for 4 days.
1)the battery only lasts about 2 hours of pda usage, if the mp3 player is on then this is even less, yesturday i charged it before dinner, played about on monopoly listening to some mp3's and about an hour later it was bleepin at me cos the battery was low, when i bought it it said about 15 hours pda usage is that correct and is my phone buggered or is it normal????
2) i get next to no signal even thou i am in a full 3g enabled area and my housemate has full signal and is on o2,
3) it also hard resets every so often
what do you think
is there any solutions for any other these
thanx in advance
nayson :idea: :idea: :idea:

problem solved...
yeh well i have the same phone, and i mean i really use it alot during the day,it doesnt even go into standbye mode during the day, thats how much i use it...but it lasts me the whole day.
if the battery lasts you a few hours with normal usage and the phone hard resets, i think there is obviously a problem... Have you tried to run any upgrades or new programmes, if so then maybe one of them caused the problems...or maybe your charger isnt charging the battery properly, but either way i think you should send it back, and the hard reseting is not right either...
i say send it back, but i guess its up to you in the end wat you wanna do... Rather wait a few days or weeks to get a new one that works than sit with one that doesnt...
hope you come right...

have you left wifi on, i did that and the battery went really quick.

robboy said:
have you left wifi on, i did that and the battery went really quick.
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i did that too, lucky i had a car charger or i would have been stuffed, lol, :roll:

Dash Randomly Shutting off

Semi-Random shut off
I've been experiencing some random shut off with my TMo Dash. What happens is when I'm just doing random things or whatever, the whole phone shuts off like I pulled out the battery. There seems to be some correlation to when I use the wifi too. The rom has been changed from the original TMo rom > 1.33 > Rogers > 6.1. Anyone think they can offer some insight as to what is wrong and how to fix it?

I flashed from TMo official 6.0 straight to Kavana's 6.1 0307. This rom is rock solid, much smoother operation and better signal. I guess your issue is a isolated case. Maybe you can try to flash to TMo 6.0, then to Kavana's 6.1?

I had those problem since the 1.33 upgrade.
I learned that this happens when power consumption is high, like when I'm downloadind e-mail, during wi-fi session.
It doesn't happen if the phone is connected to a power source.
May be the problem is the battery (hardware), or may be is the power management section.
I am waiting a new battery and I am trying in the mean time to have it fully charged (and discharged) for a couple of cycles with this (kavana's) new rom

yea i kinda noticed the whole high power consumption/wifi thing. Hopefully its "just" that or "just" a battery. If it turns out to be the phone thats bad, time to upgrade to a touch or an iphone or something.

quick update. I just downloaded 1.22 which is the latest rom available from Tmobile. Install went perfect. Working within it seemed fine. Got online found Google Maps Mobile, and was able to download it and install it. Went back online to try to get the surreal unlock and thats when it died again. Quite depressing this is as I do like this phone.

yea this is happening to me since i flashed my phone like a couple of times ago, i dont remember which version tho. it would b sweet if someone figured out what the problem is...

From what I am reading on board posts, and talking to people personally, it sounds like a bad battery issue. Something along the lines of overcharging. In anycase, a new battery off ebay or your favorite retailer for $10-20 bucks is a small price to pay to trouble shoot a $100-200 dollar phone.

The Stig said:
From what I am reading on board posts, and talking to people personally, it sounds like a bad battery issue. Something along the lines of overcharging. In anycase, a new battery off ebay or your favorite retailer for $10-20 bucks is a small price to pay to trouble shoot a $100-200 dollar phone.
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Thats what i found out last night, my friend also has an excalibur and i used his battery and i dont have any problems whatsoever with it. The most common occurrence of the phone randomly shutting off was when i was using EDGE, because i rarely use wifi but it did do it then as well...

The Stig said:
From what I am reading on board posts, and talking to people personally, it sounds like a bad battery issue. Something along the lines of overcharging. In anycase, a new battery off ebay or your favorite retailer for $10-20 bucks is a small price to pay to trouble shoot a $100-200 dollar phone.
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Click to collapse
I think that's it. I had the same problem with my battery. I couldn't even answer myphone without it going off. I sent my phone in to T-Mobile and they sent me a new one and I was having the same problem. I paid $110 for no reason (they said my phone had water damage). Don't pay for it unless you have to. Go to a T-Mobile cooperate location and ask them if they can exchange your battery for you. They should bring you out a free one. If not then I guess you can order one for $30 through customer service. It's probably just a batter problem. If you can get a free one then take it. And you have to use a T-Mobile approved charger. None of that third party stuff Don't do anything new to your phone yet.

I had this issue also until I bit the bullet and upgraded the battery from a 750 mAh to a 2400 mAh from AccessoryOne.com (BTW that company was sketchy, made me wait 2 weeks before I got the battery; made me pretty nervous.)
The new battery came with a new back door for the phone bc it is 3x as thick.
Works like a charm, runs for days and days without a charge.

MulderFox said:
I had this issue also until I bit the bullet and upgraded the battery from a 750 mAh to a 2400 mAh from AccessoryOne.com (BTW that company was sketchy, made me wait 2 weeks before I got the battery; made me pretty nervous.)
The new battery came with a new back door for the phone bc it is 3x as thick.
Works like a charm, runs for days and days without a charge.
Click to expand...
Click to collapse
...and we are back to the suck. Now it shuts down with what I know is a full charge doing all kinds of stuff. Checking email on the exchange server, surfing the web, checking voicemail, etc.
This is REALLY starting to piss me off.

MulderFox said:
...and we are back to the suck. Now it shuts down with what I know is a full charge doing all kinds of stuff. Checking email on the exchange server, surfing the web, checking voicemail, etc.
This is REALLY starting to piss me off.
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Click to collapse
Glad it's not just me. I posted about this after the 1.33 update and everyone made me feel stupid, like I couldn't tell my battery life had been cripled recently. My symptoms are the same, phone shutting off randomly, especially on wifi. Its now at the point that my battery is not holding a charge more than 5 minutes after being plugged in all night. I have actually noticed a bulging of the battery and the back cover will not sit flush any longer. Today I went to a tmobile store and they replaced the battery with a brand new unit, but it still shuts off when wifi is powered on.
I really like this phone, help?

It's a battery issue.. I had Tmo send a replacement phone, I swapped my battery over and beat on the new one for 30 seconds with the Tmo ROM and it shuts off..
Theres someone on ebay selling OEM batteries for something like $0.99 + $5.60 shipping. I got one on the way now.

theformula said:
Glad it's not just me. I posted about this after the 1.33 update and everyone made me feel stupid, like I couldn't tell my battery life had been cripled recently. My symptoms are the same, phone shutting off randomly, especially on wifi. Its now at the point that my battery is not holding a charge more than 5 minutes after being plugged in all night. I have actually noticed a bulging of the battery and the back cover will not sit flush any longer. Today I went to a tmobile store and they replaced the battery with a brand new unit, but it still shuts off when wifi is powered on.
I really like this phone, help?
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Click to collapse
Tmo told me to eat s*** when I asked them to replace my battery and threw me off to HTC who also told me to pound sand because HTC doesn't have a contract with Tmo.

-RotorDemon- said:
Tmo told me to eat s*** when I asked them to replace my battery and threw me off to HTC who also told me to pound sand because HTC doesn't have a contract with Tmo.
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I went to an actual tmo store and showed them the obviously bulged battery, dude ran to the back and grabbed me another =)

theformula said:
I went to an actual tmo store and showed them the obviously bulged battery, dude ran to the back and grabbed me another =)[/QUOTE
I really hope that works for you but I think I am done with this phone. It started after about a year with the old T-Mobile Windows 6 system. Wouldn't haold a charge anymore, shut off randomly. Thought it was the battery. Bought a new big fat battery 2400 mAh, changed to WM 6.1 Kavana and the issues are still there.
Sorry HTC, this is a piece of crap. With all the bells and whistles and internet crap it really doesn't matter much if I can't make a F**KING PHONE CALL!!!!
I am going back to Nokia and as long as it supports Exchange server so I can work I am good because first and foremost I need the PHONE to work so I can TALK to people!!!
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Click to collapse

Just jumping on the battery bandwagon ... I had similar problems that were resolved by replacing the battery. A new battery + new 6.1 ROM = new phone!

I've had this issue. For me, I was draining the battery by checking for new emails every 15 minutes. Wi-Fi can also be a power hog.

Dash intermittent powers off??
Here's the situation, my original ROM was T-Mo wm 6.0. While using this ROM, the phone would occasionally lock up...I had to remove the battery to clear it up, but after that all was fine. Then I upgraded to wm 6.1 kavana...initially, all worked well, ran it for 3 months no issues. Lately it just powers off, when I power back on, it will look like it's regular bootup, but just as it registers to the t-mo network, it will power off again. Even after removing the battery for a few minutes, I might get the same results...eventually, it will work again. So I thought maybe all the apps I have running in the background could be causing this. So I upgraded to rickywyatt v21. Even without installing and running my normal set of apps ("Don't Forget", "Keylock") it still powers off intermittently and behaves the same way. What is causing this and what is a fix?

Battery or Omap Clock ?
If you are using the overclock (omap clock) feature of rickys rom first disable that and if the problem still occurs get a new battery. I had the same problem and doing that I now have no random shut down issues. Im pretty sure my battery was shot.

dash crashing/shuting down erratically

Im starting this thread bcuz it was hard for me to find the information about my dash shutting down on me in the middle of stuff (specially online videos) so here it is: battery. Its what I came across looking around the threads (for a while) and it makes sense. Your phone is working great for so long that it seems weird at first and it makes you worried when it just blacks out in the middle of something. Any more advise on this issue will help.

Same problem here... a couple of weeks ago my dash started to suddenly shut down. The battery looked ok, since it reported 60% or so, searching in the forums hinted to the battery dying so I've bought an extended battery in ebay and currently I'm waiting for it to arrive.

followup,
rob331 said:
Im starting this thread bcuz it was hard for me to find the information about my dash shutting down on me in the middle of stuff (specially online videos) so here it is: battery. Its what I came across looking around the threads (for a while) and it makes sense. Your phone is working great for so long that it seems weird at first and it makes you worried when it just blacks out in the middle of something. Any more advise on this issue will help.
Click to expand...
Click to collapse
The phone started reporting weird power levels since I upgraded to 6.1 (first rickys vanilla version then kavannas). It would show something like 60%, then after pluging it in and turning it off during listening to music, it would show a green light after only 5 mins or less (after turning it back on it showed high 90s on the charge, but after a couple of mins it droped dramatically to mid 70s). It makes me wonder, but I guess the battery is about 3yrs old, so no argument there. If anyone has other reasons why the phone would just black out, post them so there's more information available in one place.
ALSO post the solutions, for example: the battery you bought and a review of the outcome (how the battery plays with the phone, what you learned looking around, EVEN the place you got the battery from and why). This will help many. Thanks

I would definitely recommend getting a new battery if all possible...

shopping for a new battery
Im probably buying the 2200mah if it looks proper, but Im still shopping, so any helpful advise about fit, performance, buying, etc is appreciated.

Oh yah the best place you can get one of those from would be from ebay... thats where I got mine for only 21.95... and that is not a bad price at all...

Even with Full battery Dash Blacks Out??? Anyone know how to resolve this issue??

the only time I can talk on the phone without it blacking out and cutting off in the middle of an task it has to stay on charger?
does anyone else have this issue? if so can you help me resolve this on my dash?

s0ngtrist said:
the only time I can talk on the phone without it blacking out and cutting off in the middle of an task it has to stay on charger?
does anyone else have this issue? if so can you help me resolve this on my dash?
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Click to collapse
Yeah, buy a new battery. Thats generally the issue and resolution

s0ngtrist said:
the only time I can talk on the phone without it blacking out and cutting off in the middle of an task it has to stay on charger?
does anyone else have this issue? if so can you help me resolve this on my dash?
Click to expand...
Click to collapse
I get the same thing I have 2 different batteries but NOTHING!!
I Read somewhere its my dash!!!! not the battery how long have you had your dash!?

Had the same problem after 7 months and I called Tmobile and they replaced the phone and battery.

mine did the same thing...battery fixed the issue..then after 4 months it started again...if i would do just about anything it would shut off...so i replaced it with a different phone...i couldnt stand that **** anymore...so now the dash will be a dust collector with the other old phones...

gixxum said:
mine did the same thing...battery fixed the issue..then after 4 months it started again...if i would do just about anything it would shut off...so i replaced it with a different phone...i couldnt stand that **** anymore...so now the dash will be a dust collector with the other old phones...
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Click to collapse
Yeah mine did the same thing I read somewhere some of this phone do that after a while its a problem with the charging thing it tells you its 100% charged when really its only like 20& sol Im getting a shadow and getting ride of this Dash.

Have you tried turning down the clock speed(try a slower speed)

how
how wud u do tht

big_yute said:
Have you tried turning down the clock speed(try a slower speed)
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Click to collapse
Yeah Im trying that now I have reduce it to 170 MHz and 192 MHz it looks ok now. It seems to turn off when I use the internet wifi or something that uses ALOT ! of CPU mem or speeds it up hahahaha this Pice of crap Sucks does anyone know any solutions beside getting ride of this crap that its drving me CRAZY.....

i tried everything...as in the previous post, it will idle fine, but as soon as something processor intensive runs, the phone dies...
having to use it while plugged in tends to take the 'mobile' out of mobile phone...to me, the dash became useless.

kash2k7 said:
how wud u do tht
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Click to collapse
use omap clock which comes with the kavana/ricky 6.1 rom..in 'my tools" you should see OMAP

Oh great...... Well I just recieved a new battery and it seems to do exactly that, reboots the phone as soon as i try to open or do anything on it... cheap, but my old battery works fine? how does that make sense?

I brought a new battery 1050 mah with a 12 month warranty for $21 now it doesnt shut off any more, but now my problem is active syne because im trying to update/upgrade from wm5 i had it before but i took it off because i thought the kavana 6 was the reason it went black but now i cant even do a new rom ugh!

s0ngtrist said:
I brought a new battery 1050 mah with a 12 month warranty for $21 now it doesnt shut off any more, but now my problem is active syne because im trying to update/upgrade from wm5 i had it before but i took it off because i thought the kavana 6 was the reason it went black but now i cant even do a new rom ugh!
Click to expand...
Click to collapse
did you check your other thread?

no i cant find it lol

reinstall your ROM.. some 3 party apps may crash your device too..

The REAL Fix
Ok here is the scoop, all the OEM batteries are "expiring" which means you get a new one, it works for a week or a few weeks but it still goes bad and does exactly what the last battery was doing, which is cutout, and your phone goes black and won't come on again in many instances despite a full charge on the battery. Buy a new battery from simplo does not work long either. You will have to get on ebay and get an extended life battery. They make fat ones, and high-capacity ones (thin) ones. They cost more but they are manufactures much later than the original oem and oem-like batteries, except they are not expired. I went through three batteries, went to lots of forums, read lots of stuff and finally found an extended life battery that I could afford IE 12 bucks, some go for as much as 90 bucks but I'm not shelling that much out. Anyways 3 months problem free, and I got this phone cheap because of the battery black-out problem. hehehe That is the real scoop. The phones are still great, just ALL the normal batteries are no good, even the new ones. My battery is 1100mah for your reference a like or greater capacity battery would work great.

new battery then hard reset

bizarre and strange problem with my Dash

Hi guys!
I need your help.My Dash has a bad habit to turn off by itself,when I doing some conversation at phone, or in peace when I just find it turned off.
I put other battery and changed every rom but problem persists.
really strange is that happens every 2-3 days,without any rule,and battery is almost full when this hhappensand when I try to turn it on it can not do that for first or second time but third.
any idea?
thanx in advance!
sorry for my english

Even though you tried 2 batteries, my bet is that they are both no good. check your batteries to see if they are starting too burst, easiest way is to set them on a flat surface and see if they lay flat. my guess is that they are not. I had a problem with that with the original and cheapo batteries. If this isn't the case then the phone maybe defective

my phone used to do this with both my batteries and i ignored it and the problem went from every few days to every few hours in about 4 weeks. i picked up a new battery and i've been random shutdown free for 4 months and counting

Just to back up everyone else's statements, I also had the same situation and your battery(s) are headed for the pearly gates. I bought a good, new replacement for $20 beans.

Your battries are cuput, the reason happens on calls, surfing internet etc is because the mA usage goes up during, buy a branded battery something like simplo/sendo as you get what pay for, if still an issue it's hardware.