just got my phone yesterday in the morning (about 30 hrs ago)..
here is the problem..
yesterday night, my phone suddenly gave me a "No sim card found Please insert a sim card into the phone." message. Thinking it was nothing, i switched off my phone and went to bed.
This morning, when i on my phone, the same problem came back..
This problem is resolved temporary by restarting the phone.
Upon rebooting the phone, the sim card will be detected, but withing 30mins, the phone will fail to detect the sim card and display the above error message again.
I went to my provider today and they gave me a new sim card but the problem persists..
I am starting to suspect that the problem is related to the heat from the phone.
The problem occurred the first time when my phone was very hot. the problem went away when i was at the shop and the battery temperature was 25 Oc.. (air con environment)
leaving the shop and returning to my home, the battery maintained a cool 35 Oc..
the moment it hit 45+ oC, the phone failed to detect my sim card again..
has anyone have the same problem as me?
may i ask what is the general battery temperature range of your phones? and if anyone has had similar problems?
really need help here as a phone exchange is not possible in the short-term because the service provider is currently prioritizing sales and would not release a phone for exchange when the new unit could be a potential sales..
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(PS, i was wondering if high temperature could have caused expansion of metallic internal parts, causing connections between the sim and phone to become loose or disconnected..)
EDIT: added 5th april 2012:
===================================================================================================================
possible reason for sim card problem..
just to check...
can u guys use the "turn on radio" "turn off radio" button in the *#*#4636#*#* android debug menu?
my phone has the failure to detect sim card problem and i realized that it might not actually be the heat that is causing it..
whenever the phone drops the sim card, i now hold the power button to check if the phone has switched to airplane mode... the answer is NO, the phone did not switch to airplane mode..
BUT... in the *#*#4636#*#* debug menu, the GSM radio is off and i cant switch it on using the "Turn On Radio" button...
(BIG WARNING... u might messed up your phone and made your phone become like mine...)
room temp is 30'c(no air con environment) and battery temp is 37'c while charging
and without charging it stays around 35'c
on high performance it goes up to 45'c .....................
pratik.narkar said:
room temp is 30'c(no air con environment) and battery temp is 37'c while charging
and without charging it stays around 35'c
on high performance it goes up to 45'c .....................
Click to expand...
Click to collapse
same here..
i guess my sim card slot is a bit loose, causing the sim card to loss contact with the pins in the phone..
I had issues today with my similar not allowing me to register on network. My sim was an old mini sim cut with a proper sim cutter. I had it replaced with a proper micro sim by my provider and now all is fine.
Worth double checking if you have an older or cut sim , my provider swapped it free of charge so hopefully yours would do the same
M.
Sent from my HTC One X using xda premium
btw i just removed sim card whn phone was on it gave me " unable to detect the sim card... plz make sure sim card is inserted correctly"
then i inserted the sim card .... enabled and disabled the airplane mode and sim got detected.... so i dont think we need to restart the phone to make it detect sim card
you sure u inserted the sim correctly ?? and if u have any other micro sim which is in working condition... then try tht sim card
mattman83 said:
I had issues today with my similar not allowing me to register on network. My sim was an old mini sim cut with a proper sim cutter. I had it replaced with a proper micro sim by my provider and now all is fine.
Worth double checking if you have an older or cut sim , my provider swapped it free of charge so hopefully yours would do the same
M.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
mine was a micro sim from the tele provider.. i changed a new micro sim and the problem persisted..
pratik.narkar said:
btw i just removed sim card whn phone was on it gave me " unable to detect the sim card... plz make sure sim card is inserted correctly"
then i inserted the sim card .... enabled and disabled the airplane mode and sim got detected.... so i dont think we need to restart the phone to make it detect sim card
you sure u inserted the sim correctly ?? and if u have any other micro sim which is in working condition... then try tht sim card
Click to expand...
Click to collapse
i tried that too.. sometimes it appears, other times it dun.. mostly when the phone is hot chances of the sim card going "missing" increases...
try this......
if u can get the sim card panel of some other one x then try it on your phone and also try ur sim card panel on other the phone.... and so the same thing for sim card also....... that will narrow it down to the exact problem
show it to HTC and get it replaced ....... and if it is major issue then i think they will have to replace it!
pratik.narkar said:
try this......
if u can get the sim card panel of some other one x then try it on your phone and also try ur sim card panel on other the phone.... and so the same thing for sim card also....... that will narrow it down to the exact problem
show it to HTC and get it replaced ....... and if it is major issue then i think they will have to replace it!
Click to expand...
Click to collapse
lol.. cant find another one x..
i already called and arranged for a 1-1 exchange.. earliest and latest (7 day exchange policy) day available is next monday.. meanwhile, i need to find a way to keep the phone from dropping the sim card..
I just went to the store to cut my sim card.
The person said if I have the old sim card, and I cut it... It mayb cause some issues...
But thank god I got the new sim card, she cut it and it is working 100%
xmoo said:
I just went to the store to cut my sim card.
The person said if I have the old sim card, and I cut it... It mayb cause some issues...
But thank god I got the new sim card, she cut it and it is working 100%
Click to expand...
Click to collapse
i am having this problem despite using 2 new micro sims..
looks like it is really the phone that is the problem then..
fi3ry_icy said:
i am having this problem despite using 2 new micro sims..
looks like it is really the phone that is the problem then..
Click to expand...
Click to collapse
Yup.
Isn't it normal in 5/6 days you can return phone and directly get a new one?
Where I got mine I can bring it back in 14 days.
xmoo said:
Yup.
Isn't it normal in 5/6 days you can return phone and directly get a new one?
Where I got mine I can bring it back in 14 days.
Click to expand...
Click to collapse
yup..
over here we have a 7 day 1-1 exchange policy..
i arranged for it already... meanwhile, i'll find try to find a stop gap measure...
just to check...
can u guys use the "turn on radio" "turn off radio" button in the *#*#4636#*#* android debug menu?
my phone has the failure to detect sim card problem and i realized that it might not actually be the heat that is causing it..
whenever the phone drops the sim card, i now hold the power button to check if the phone has switched to airplane mode... the answer is NO, the phone did not switch to airplane mode..
BUT... in the *#*#4636#*#* debug menu, the GSM radio is off and i cant switch it on using the "Turn On Radio" button...
(BIG WARNING... u might messed up your phone and made your phone become like mine...)
Just wondering ..... Did u try gsm only mode ?.... Coz my sim card does all kind of weirdness on GSM/WCDMA mode .... Losing signal,activates roaming and what not...... But it works great in gsm only mode
Sent from my HTC One X using XDA
pratik.narkar said:
Coz my sim card does all kind of weirdness
Click to expand...
Click to collapse
HAHAHAHAHAHA
Why all the testing, just return it
pratik.narkar said:
Just wondering ..... Did u try gsm only mode ?.... Coz my sim card does all kind of weirdness on GSM/WCDMA mode .... Losing signal,activates roaming and what not...... But it works great in gsm only mode
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
yup.. i did tried it..
the phone still drops my sim card like a hot potato..
dude, Go to setting, power, and then untick fast boot. Finally , reboot it.
w1nter456 said:
dude, Go to setting, power, and then untick fast boot. Finally , reboot it.
Click to expand...
Click to collapse
what does unticking fast boot does?
fi3ry_icy said:
what does unticking fast boot does?
Click to expand...
Click to collapse
have you try that first?
w1nter456 said:
have you try that first?
Click to expand...
Click to collapse
worked for reducing my temps. running at 38C using opera mobile after restart with it disabled instead of 48C.
Related
I used my phone a few days ago then put it on a shelf. The battery ran down and I left it. I then plugged it in, turned it on and left it to charge. When I came back to the phone it said 'No Sim' or similar. I have taken the battery out, cleaned the connections, taken the sim and memory card and done the same then put it all back. For some reason the phone will not recognise that I have put a SIM in there. I do not have another SIM to test but why would it suddenly stop working? Could this be a radio problem?
I am running Oops Black v1.0 WWE Rom WM6.1 CE OS 19949 on an XDA Orbit.
Thank you!
Please...anyone...help?
I cant call my girlfriend, friends or family I have no money to buy a new phone and O2 have said that becuase its out of warranty they cannot help.
I have tried flashing the phone with a new ROM but that has not made any difference. I managed to test the SIM earlier on another phone and the SIM works fine. Must be the phone.
You just need to hard/soft reset until it picks up the SIM. I was just having this issue with my Kaiser and you just need to keep puttin the sim in and out until the phone picks it up. Also try putting the sim into the sim slot and pushing it down onto the contacts.
votum said:
You just need to hard/soft reset until it picks up the SIM. I was just having this issue with my Kaiser and you just need to keep puttin the sim in and out until the phone picks it up. Also try putting the sim into the sim slot and pushing it down onto the contacts.
Click to expand...
Click to collapse
Thank you for the reply. I have tried doing that but with no luck. It still does not like the SIM
Hi,
My stock Nexus will display emergency calls only till i take sim card out put it in another phone then that phone will get signal and then put the sim back in Nexus and it gets signal until i go into a no signal area then i have to repeat process to get signal back.
This is really strange and a restart or just taking sim out and in again doesn't work.
After this has all been done i get full signal and its fine till i lose signal then have to start again only started happening a few days ago.
can anyone please help.
Get a new sim card? Update/switch radios?
I actually had the same error, for me switching sim cards helped.
Try it.
It sounds like its the SIM not your phone.
The sim works fine in other phones though
blair287 said:
The sim works fine in other phones though
Click to expand...
Click to collapse
But the fact that the SIM doesn't work in your GNex until it's put into another phone means it's the SIM's problem... how would the GNex know that it's been put in another phone rather than just taken out and put back in?
blair287 said:
The sim works fine in other phones though
Click to expand...
Click to collapse
Maybe its a dumb sim?
Really try another sim
Galaxy Nexus AOKP m5 Franco kernel m3
k tried a Virgin sim (im on three) and that seemed to work fine so im going to ask for a another sim card from three.
Was the problem anyhow solved? It looks like I'm experiencing the same problem, but GN doesn't read my sim card that is readable in other phones and reads other sim cards.
for some random reason after 3 days it stopped doing it i think it was the three network not the phone or sim.
about 3-5 times a day, I'm just using my phone(Verizon gnex) and it suddenly just says
no sim card detected. and it gives me an option to restart. what I usually have to do is turn it off. pull battery out. take out sim card and reinsert. then boot up to make it work.
I haven't really flashed in awhile so I don't think its my ROM problem. I've been running liquidsmooth beta 2 from the day it came out but this problem has started about a week ago.
is it a problem with my sim card? please help me fix this issue...
Either bad SIM or you have dirty/broken pins in the SIM tray. Check that then talk to Verizon.
how do I check if mine is broken?..
bluemoon1221 said:
how do I check if mine is broken?..
Click to expand...
Click to collapse
Well it looks pretty obvious if you see one. One or more pins are just doesn't look right if it's broken. If you haven't noticed anything abnormal about your SIM tray, I would assume that the SIM tray is fine.
Also have you dropped it recently? If you have, it might be one of the internal that is broken. This happened to me once and had to pay 150$ to repair it. If you have same problem as I had, then your signal should decrease over time and then not read the SIM at all...
If you didn't dropped nor SIM tray is fine, I'll assume there's a problem with the SIM card itself.
kyokeun1234 said:
Well it looks pretty obvious if you see one. One or more pins are just doesn't look right if it's broken. If you haven't noticed anything abnormal about your SIM tray, I would assume that the SIM tray is fine.
Also have you dropped it recently? If you have, it might be one of the internal that is broken. This happened to me once and had to pay 150$ to repair it. If you have same problem as I had, then your signal should decrease over time and then not read the SIM at all...
If you didn't dropped nor SIM tray is fine, I'll assume there's a problem with the SIM card itself.
Click to expand...
Click to collapse
Sorry for the late reply but if I go to Verizon, will they give me a new sim card if I ask for one?
would they care if I'm on a custom ROM?
bluemoon1221 said:
Sorry for the late reply but if I go to Verizon, will they give me a new sim card if I ask for one?
would they care if I'm on a custom ROM?
Click to expand...
Click to collapse
I'm not really sure. I think you can replace the SIM card, but I think you have to pay for it...
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
I used to have that problem. Have you had the PUK password input pop up. Or sim security on?
W/ security Id have to pull the battery and pop out/in the sim after Id been on airplane or screen off for period of time
Sent from my Galaxy Nexus using xda premium
I was having issues in the last few weeks with having a data connection, after some hours/day suddenly my data connection wouldn't want to connect anymore because "the service is unavailable", every time i had to pull out the sim and put it back in and it would reconnect the data connection..
Except this time when i did it, it suddenly doesn't even want to connect to the normal network..
Looking at me sim, it seems kinda damaged already by 3 stripes that are carved into the sim.. (see attachment)
It might be that those pins that are connecting to the sim inside are too close on the sim tray?
Could this be indeed the issue that was causing my data to not connect too? Unfortunately i cannot test it with another sim, nobody near me uses a nano sim..
I can't imagine those lines would cause any damage to the contacts, it looks completely normal to me. It's just what happens when it's inserted and re-inserted numerous times.
I'm sure your carrier would give you a free replacement SIM, and it would be even easier if you have one of their stores nearby, where they can just give you another SIM card there and then.
zedlor said:
I can't imagine those lines would cause any damage to the contacts, it looks completely normal to me. It's just what happens when it's inserted and re-inserted numerous times.
I'm sure your carrier would give you a free replacement SIM, and it would be even easier if you have one of their stores nearby, where they can just give you another SIM card there and then.
Click to expand...
Click to collapse
Yeah i just ordered 2 free sims from 2 different providers, see if i have the same "Disconnected because service is unavailable" with my data connection...
It's really odd that it works for a few hours/days before it stops working each time.. except now.. still can't get any data connection, signal started working again after re-inserting the sim couple more times...
Now suddenly it's working again.. but for how long..
Could logcat detect the problem here if i keep it running?
So I have a couple of SG3's. I wanted to give my wife my spare but the reason I wasn't using it was due to the dreaded sensitive power button issue.
I removed the power button from the mainboard carefully.
I popped the SIM card/SD card back in and used the the charge cable and the volume down/home button to get it to boot up. Success. It booted fine but no Sim card detected.
I know the SIM card works as it's the same SIM I use in my daily SG3 phone.
I hit up the internet and read some items that said, Factory reset the phone.. Did it.. No change. Put a piece of tape or foam on top of the SIM card to make it fit 'tighter', no change.
I ordered a new SIM/SD card module and replaced it on the mainboard.. No change.
The phone is running Cyanogen 5.1.1 12.1-20150527 Unofficial d2att with Baseband I747MVLLE8 and Kernal 3.4.107 Deathly Rebirth.
Any help would be greatly appreciated.
What is the phone's model number?
Did the phone detect a sim before flashing a custom rom?
The baseband doesn't look familiar to me.
audit13 said:
What is the phone's model number?
Did the phone detect a sim before flashing a custom rom?
The baseband doesn't look familiar to me.
Click to expand...
Click to collapse
The phone is I747 and yes. I used this phone with this rom fine a few months back till I started having the sensitive power button issue and I purchased a new to me S3. This phone has just sat for about 5 months. I pulled the power button, and inserted my SIM and it booted up fine but with no SIM detected.
androidjes said:
The phone is I747 and yes. I used this phone with this rom fine a few months back till I started having the sensitive power button issue and I purchased a new to me S3. This phone has just sat for about 5 months. I pulled the power button, and inserted my SIM and it booted up fine but with no SIM detected.
Click to expand...
Click to collapse
I'm starting to think it may be the main board for some reason. I'm tempted to buy a working used phone that is local for $40 but has a smashed up screen and pull the mainboard and pop it in my phone and trying it out. If I try this, is there anything else I need to be concerned about other than it being the same model and having a clean IMEI? I'm not concerned if it's locked because I can unlock it for free.
Just want to be clear. The first s3 (I'll refer to as number 1) was fine and developed a power button issue so you stopped using it. You then got another s3 (I'll refer to as number 2). You put number 1 away for a few months, removed the power button from number 1 and this is why it stopped detecting the SIM card. Is this correct?
audit13 said:
Just want to be clear. The first s3 (I'll refer to as number 1) was fine and developed a power button issue so you stopped using it. You then got another s3 (I'll refer to as number 2). You put number 1 away for a few months, removed the power button from number 1 and this is why it stopped detecting the SIM card. Is this correct?
Click to expand...
Click to collapse
Your numbering is correct. However, I am unsure if removing the power button is what caused the SIM card not being detected issue. I'm no engineer but I'm unsure how the two would be connected but it is a possibility.
How did you remove the power button? This is usually done by melting the three solder points on the board with a soldering iron and a solder sucker.
I would not expect the sim reader to be affected by removing the power button.
Does the sim work in phone 2?
Does the micro sd reader work? The sim reader and micro reader connect to the motherboard through a single connection..
audit13 said:
How did you remove the power button? This is usually done by melting the three solder points on the board with a soldering iron and a solder sucker.
I would not expect the sim reader to be affected by removing the power button.
Does the sim work in phone 2?
Does the micro sd reader work? The sim reader and micro reader connect to the motherboard through a single connection..
Click to expand...
Click to collapse
Don't cringe, but I followed a youtube video that shows how to 'scrape' the power button off.. I talked to the guys at my local cellphone fixit shop and they confirmed it does work but isn't the way they usually do it. (They use the soldering iron method).
I will test the SD card in Phone 1 and then I will test the phone 1 Sim/SD card module in phone 2 and get back to you. Hopefully tonight.
Thanks for the help
androidjes said:
Don't cringe, but I followed a youtube video that shows how to 'scrape' the power button off.. I talked to the guys at my local cellphone fixit shop and they confirmed it does work but isn't the way they usually do it. (They use the soldering iron method).
I will test the SD card in Phone 1 and then I will test the phone 1 Sim/SD card module in phone 2 and get back to you. Hopefully tonight.
Thanks for the help
Click to expand...
Click to collapse
Ok so I just performed the following steps.
Phone 1 booted up and is reading the SD card but still no SIM card detected.
Removed SD/SIM module from phone 2 and replaced it with the original Phone 1 module (the one I thought was defective so I ordered a new one) and SIM card and SD card both work flawlessly.
So I'm starting to believe it may be the mainboard at this point unless there's something else you want me to try,
excuse for butting in , but when you changed to phone #2 didnt you have to go to ur carrier to have them enter phone #2's IMEI? if so that might be why phone #1 no longer recognizes the sim. i.e. , phone #1's IMEI is no longer registered with carrier.
or ...... maybe i have it all wrong.
if so , please disregard all the above.
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]
mrrocketdog said:
excuse for butting in , but when you changed to phone #2 didnt you have to go to ur carrier to have them enter phone #2's IMEI? if so that might be why phone #1 no longer recognizes the sim. i.e. , phone #1's IMEI is no longer registered with carrier.
or ...... maybe i have it all wrong.
if so , please disregard all the above.
[tp_noparse]W2NlbnRlcl1baW1nXWH0dHBzOi8vZGwuZHJvcGJveHVzZXJjb25OZW50LmNvbS91LzlzNjl3OTl3L0ltYWdlcy9TaWduYXR1cmVzL3ZhcmlvdXMvcmRiLmdpZlsvaW1nXVsvY2VudGVyXQ==[/tp_noparse]
Click to expand...
Click to collapse
Curious to know if this is indeed the case although I don't believe so. I didn't have to tell my carrier when I switched from Phone 1 to Phone 2. I just popped in my SIM card from phone 1 to phone 2, and it told me it was locked and I entered in the unlock code and the phone has worked.
ok then. must not be the case.:good:
srry , have no other ideas.
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