M9 destroyed my sim? - One (M9) Q&A, Help & Troubleshooting

I was having issues in the last few weeks with having a data connection, after some hours/day suddenly my data connection wouldn't want to connect anymore because "the service is unavailable", every time i had to pull out the sim and put it back in and it would reconnect the data connection..
Except this time when i did it, it suddenly doesn't even want to connect to the normal network..
Looking at me sim, it seems kinda damaged already by 3 stripes that are carved into the sim.. (see attachment)
It might be that those pins that are connecting to the sim inside are too close on the sim tray?
Could this be indeed the issue that was causing my data to not connect too? Unfortunately i cannot test it with another sim, nobody near me uses a nano sim..

I can't imagine those lines would cause any damage to the contacts, it looks completely normal to me. It's just what happens when it's inserted and re-inserted numerous times.
I'm sure your carrier would give you a free replacement SIM, and it would be even easier if you have one of their stores nearby, where they can just give you another SIM card there and then.

zedlor said:
I can't imagine those lines would cause any damage to the contacts, it looks completely normal to me. It's just what happens when it's inserted and re-inserted numerous times.
I'm sure your carrier would give you a free replacement SIM, and it would be even easier if you have one of their stores nearby, where they can just give you another SIM card there and then.
Click to expand...
Click to collapse
Yeah i just ordered 2 free sims from 2 different providers, see if i have the same "Disconnected because service is unavailable" with my data connection...
It's really odd that it works for a few hours/days before it stops working each time.. except now.. still can't get any data connection, signal started working again after re-inserting the sim couple more times...

Now suddenly it's working again.. but for how long..
Could logcat detect the problem here if i keep it running?

Related

Help ! Xda Orbit (ARTE200) - No Sim Detected

Something strange happened to my Artemis, I was charging the phone with the original charger, whilst the phone was turned on.
I may have left it charging a few hours longer even after the charge light turned green.
I removed it from the charger, then it intermitently displayed no service, and then searching for network, and remained in service for a few minutes and then it repeated the whole process for about 5 - 6 times and then it displayed "No Sim"
The sim card works on other phones, but no matter whatever sim card i put into the artemis, it still cannot detect any of them.
I tried bending the contacts up a bit to help connection, and even tried slipping paper behind the sim card to push the sim card into the contacts more
nothing worked, I am not sure what else to do other than re-flash the rom,
has anyone experienced similar problems, please. I really want to get the phone function/sim detection working again.
Cheers
Change simcard i have the same problem with my XDA Orbit ( HTC Artemis)
idunne said:
did you ever fix it as i would like to no please...
Click to expand...
Click to collapse
how long have you had the phone? if no sim works i'd of thought the phone has had it
mine started going funny as i was switching between o2 and orange sims a lot, after a while it had difficulty finding the sim, but always worked after inserting/removing the sim a few times
i had my phone warranty repaired with o2, considering i'd already renewed my contract was surprised they still did it, but 2 years is 2 years warranty thats the only thing i can think of?
ive had this prob with my orbit,i ended up hard reseting the phone for it to recognise the sim

Please help me - Updated Info - a Clue?

Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
You might want to perform a hard reset. See the sticky at the top of the page.
Cinamon said:
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
Click to expand...
Click to collapse
What rom r u using? Have you called T - mobile and see if they had any signal reception problems in your area?, cause it can be a dead spot reception area.
Have you tried manually searching for other networks. Where I live, you can occasionally see TMo towers, but I do better to connect to a non TMo tower and be set on manual search.
Start, Settings, Phone, Networks (may be on second or third page)
Same here
I had the same problem with my Dash, and I gave up on it a year ago.
Symptoms:
Phone randomly loses signal every few minutes, gets it back a few minutes later.
Sometimes when it loses signal, it shows a SIM error or no SIM installed icon.
Battery meter varies wildly.
Actions taken:
Purchased new battery.
Tried another known good SIM (my wife's SIM - worked great in her phone).
Flashed WM 6.0 and 6.1
Result: Look at my sig
Anyone else experience this or have any ideas on how to fix? I don't even need the phone anymore, but it still stumps me and annoys me that such an expensive phone (it was expensive when I bought it 2.5 years ago) would suddenly quit working.
Thanks for the reply - at least I'm not the only one. Not that it helps, but .... did your Dash ever work when you first bought it?
Worked wonderfully for a year. I loved it. It started my addiction to smartphones and constant connectivity.

One V not recognizing any sim card, sim slot is dead?

Hey, I have my One v for about half a year now, and it worked perfectly with one sim, few weeks ago I changed to a different service provider, and the sim worked fine too.
Few days ago, I look at my phone and the bars just start to disappear, until it got to a state where I couldn't receive calls, SMS, surf the 3g web and so on. This morning (and yesterday's evening) I had bars fro few minutes, then it simply showed the name of the provider in the notification area, now there's just "no service". I tried swapping Sim's with my sister, which has the same phone - my sim worked on her phone, her sim didn't work on mine.
So my lucky guess is that the sim slot is dead, I wanted to know if there's any solution I should try before sending it to a store to find out wat is happen, or I should just do that and forget about it. Also, if the sim slot if dead, how much will it cost approximately to fix it?
Slot may not connect - maybe it's time to use "toilet paper solution" (as originally named for Nokia N900)? You should make piece of paper the same size as sim card and insert it with SIM card to slot to hold it with connectors and disallow separation. If not working experiment with paper with other thickness or size. Try this one and say about any changes.
And try with prepaid / old card
it may seem obvious, but have you already tried cleaning the sim slot by blowing all the dust out of it? that used to fix this sort of problems in my dumbphone.
Which nmforu
I owe my life to trees everywhere. Thank you dskowronski! it worked! tried doing what you told me, second time it worked - then I tried without the paper and voila!

No sim error

I've been using the fire as a secondary phone with a payg sim. My other phone is now broke so I've got a contract sim in the fire. It's constantly saying no sim or searching. It'll pop up as if it has a signal and display lte or 3g for a while but quickly revert to no signal. I've restarted, reinserted many times. Don't really want to factory reset. Can't remember if previous sim had same error as I didn't use it enough back then. Don't suppose Amazon have stocks to replace if it turns out to be hardware issue. Anybody else had similar issues?
ratbags said:
I've been using the fire as a secondary phone with a payg sim. My other phone is now broke so I've got a contract sim in the fire. It's constantly saying no sim or searching. It'll pop up as if it has a signal and display lte or 3g for a while but quickly revert to no signal. I've restarted, reinserted many times. Don't really want to factory reset. Can't remember if previous sim had same error as I didn't use it enough back then. Don't suppose Amazon have stocks to replace if it turns out to be hardware issue. Anybody else had similar issues?
Click to expand...
Click to collapse
I've found the sim slot is very unforgiving to cut sim cards. I had a micro sim that I trimmed to nano. While it worked fine in other phones, it gave me nothing but grief in my fire phone. I eventually gave in and bought a proper nano sim and haven't had any trouble since.
Try a sim from a friend to be sure it is the phone and not the sim card.
Always power the phone down before installing a new sim, because it needs to setup the provider settings.
The sim is nano not cut down. Yeah, I'll try another sim before getting onto Amazon.
Thanks.

Phone no longer making or taking calls?

D851, has been 100% fine until recently. Wife & I have exact same phone & RRemix N ROMs installed. Mine shows I have LTE connection w/ TMo, I can make calls, but no audio, and same when taking calls on phone. Have tried wiping, switching from 30D to 30E, etc, no joy.
Data is working 100%, just not phone calls.
I just bought this phone new a few months ago, & have treated it with care. Any suggestions on what I can do to remedy this?
Mine is more messed up
its unlocked from t-mobile And whenever i insert my sim card or any sim card if that matters its shut's down
so i'm using this phone for internet and apps because its a great phone but i had to use another phone for calls
AliChaf said:
its unlocked from t-mobile And whenever i insert my sim card or any sim card if that matters its shut's down
so i'm using this phone for internet and apps because its a great phone but i had to use another phone for calls
Click to expand...
Click to collapse
Have you tried taking it back to them to check it? Maybe the sim card slot is broken.
Turns out mine was a hardware issue, took it in & they discovered that the contacts on the headphone jack that mate to the motherboard had corrosion on them. After they were cleaned off, good as new.
Good luck!

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