Related
Hi Everybody,
i have HTC rhodium with crash touchscreen and have new touchscreen but disassemble this phone is very difficult do you have someone this manual or some instruction video for this??
thanks for help
+1 for this!
And welcome to forums
bump up on this from here 2
i got a burn on my digitizer, but i have already recived a new one. but haven't been able to locate a disassembly guide/manual anywhere yet.
Here is a good manual for disassembling the RhodiumW (Touch Pro 2) includes pictures -translated from Russian.
Thanks a lot!
Hope this link can be imported to stickyes
Here's some non-translated links:
http://forum.ppcgeeks.com/showthread.php?t=92100
http://forum.ppcgeeks.com/showthread.php?t=87533
Yesterday I had to take apart my Tilt 2 because the power button stopped working after I put on a replacement Bodyguardz screen protector. Apparently I used too much of the spray applicator on my screen and it seeped into the phone. I knew there was a problem when the power button stopped working. Also I noticed that as soon as I put in the battery the phone would automatically start up. Usually I would have to press the power button after I insert the battery turn it on.
So I followed these instructions and took apart the phone:
http://www.1800pocketpc.com/2010/04...the-htc-touch-pro2-teardown-instructions.html
If you do plan on disassembling your phone make sure you organize all your screws and pieces. This process is time consuming and you need to be very patient and careful. In order for me to get into the LCD portion of the phone I had to take the whole thing apart. It took me about 30 minutes to take apart the phone. The most difficult part is prying off the metal piece that connects to the LCD. Once I finally got to the area where the power button presses onto the circuit board I noticed that there was some condensation in that area. Also the circuit board was a little corroded.
I dried off the area with some compressed air and used a Q-tip lightly dipped in rubbing alcohol to clean off the corrosion.
It took another 30 minutes to put the phone back together. At that point I had my fingers crossed while I inserted the battery. It did not turn on automatically. Then I pressed the power button...........SUCCESS!!!!!! It turned on. I played around with the phone by making a few calls, texts, took a few pics, tested the GPS, etc just to make sure everything was functional. Whew!! Everything is back to normal.
At this point I don't think I want to be messing around with any of those wet screen protectors such as Zagg or bodyguardz anymore. Even if you use a little amount of liquid it can still get into your phone. The dry ones are the way to go.
I replaced my digitizer on my inc and now it will randomly have touches on the screen. I have no idea why this is happening. I have tried two different digitizers with the same problem. It gets worse, i have tried the first digitizer i got on a second phone and this phone has the same problem.
I am running cyanogenmod and have "show touch" turned on so i can tell when its happening and where. The random touches appear to happen all on there own. I can not reproduce them. They do generally happen in about the same spot/spots each time. There are two general areas and when its registers a touch it moves a little, meaning when it touches it self it dances around a little. how ever if i turn off the screen and turn it back on it usually fixes the issue for a while.
Any idea what may be causing this problem and how to fix it?
Funny, I am having the same exact problem. Replaced my digitizer about a month ago and routinely get the "random touches" or just general unresponsiveness while using my phone.
I just assumed it was a side effect of my less then perfect installation but now I wonder if the digitizer itself is shoddy.
freestylesno said:
when it touches it self it dances around a little.
Click to expand...
Click to collapse
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
brando56894 said:
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
Click to expand...
Click to collapse
Yeah im thinking it could be something shorting but no real way to test. But after many take apart's i seem to have got the screen to a point where it does it like all the time rendering the phone useless. i have put back on the original screen and am seeing if there are problems there. (i got a new plastic housing)
k_nivesout said:
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
Click to expand...
Click to collapse
Yeah i have disconnected the track pad and tried that with no change. and i tried disconnecting the light bar for a try and it would not boot. but i only tried once and i could have messed something else up when i put it back together.
i will report back with how the stock screen does and i'm thinking that will confirm that its the replacement digitizers .
Well the stock digitizer is doing the same thing. So its someting on the board, but i have tried it on two different phones.
So im up for trying just about any suggestion at this point. I have 2 phone and 3 digitizes doing this.
Mine does the same thing. I replaced just the screen awhile back.
I thought it might be related to maybe an upgraded screen family and the kernel not supporting it or something..
Like this post:
http://forum.xda-developers.com/showpost.php?p=15132827&postcount=3626
I usually take off the back and then pull the battery and snap the case back on. Seems to fix the problem until I mess with the battery again.
Anyone know how to see what touchscreen version you have?
ok so i have 3 phones(boards) 3 digitizers. 2 phones are the same hardware version i believe, one isn't. and all three experience this problem. This is even with swapping around the digitizers. I'm thinking that somehow all of these share something similar. All i can think of is me putting them together.
Any idea on what they share?
Just wondering if you ever fixed the problem or got it figured out to some extent?
Same thing is happening on my phone ever since I replaced the screen/digitizer. Took it back apart and cleaned all the ribbon connections and the problem is still there. Thinking it might be a grounding issue possibly since it seems like it goes away (most the time) after I vigorously squeeze the bottom of the phone, by the trackpad and capacitive buttons. But it invariably comes back, and seems to be worse when plugged in to the charger for whatever reason.
Also, since you've also taken apart and reassembled your phone, have you had an issue with the trackpad not sitting flush with the screen? No matter how I reassemble everything, it seems like my trackpad is recessed now and it's even worse when I use the little rubber gasket that was on there originally...
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
odlay75 said:
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
Click to expand...
Click to collapse
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
synisterwolf said:
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
Click to expand...
Click to collapse
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
k_nivesout said:
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
Click to expand...
Click to collapse
yes. after removing the board on the back of the LCD screen there are 2 straps on the top that ground the screen to the frame. the screws had blue thread lock on the bottom. sometimes it will come off when you remove them.
basically make the head of the screw is clean and the metal straps are clean to make a good enough ground.
EDIT:
if you lost the screws you can try to pick up an eye glass repair kit. the ones used for glasses. they have small phillip screws that might work. you can normally buy the kit at a $.99 store.
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
k_nivesout said:
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
Click to expand...
Click to collapse
the straps fell off? (the straps are on the back and should be soldered to the drivers on the rear of the screen) i wouldn't recommend aluminum foil. try going to a store like radio shack or any do it your self electronic store and see if the can sell you some fine wire mesh.
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
k_nivesout said:
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
Click to expand...
Click to collapse
yea thats what im talking about. the 2 straps on top that are screwed in. they need to have a clean connection from the strap to the screw heads that it sits on after screwing them down.
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
odlay75 said:
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=lr4uy9yKqIE
3:30 MARK is what we are talking about.
---------- Post added at 11:32 AM ---------- Previous post was at 11:32 AM ----------
k_nivesout said:
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Click to expand...
Click to collapse
you are welcome. glad i could help and glad i took mine apart. now i can see how it all works. it was hard with my big hands but it was fun.
Hey guys :victory:
Many of us have the power button problem. Mine was so damaged that i literally had to hurt my finger to turn it on/off. I decided to replace it myself, as my warranty expired.
I'm sorry i said i would have made a video of it but i dont have a camera, so i can just help you with the steps i took.
First of all, i had to buy the replacement for the flex cable of the volume rocker+power button.
Here's what i bought http://www.ebay.it/itm/330846683561?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 wich is the cheapest i found (and it's original, exactly the same as the one already inside the phone).
Then, as i didn't have a kit to do it, i bought this http://www.ebay.it/itm/111091878763?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649, which is a very good kit.
I bought it for also other stuff but to fix our phone i only used the first 3 pieces from the left, the cross screwdriver, and the long piece on the top. The other pieces are not needed to fix the power button, so if you want you can just look for what i mentioned. But i can assure you that what i used is very important, without them you cant really take the screen out.
Ok! Once arrived, i started fixing it!
Unluckily i couldnt find on youtube a well made disassembly tutorial, but well, what i found was enough:
http://www.youtube.com/watch?v=RXft7kDwUL8
http://www.youtube.com/watch?v=w96ldQq5Q2k
Watching these 2 videos, i understood how to take the antenna part off (which is not easy at all).
Ok, if you are also willing to fix your button on your own, here are some tips i can give you:
- The antenna part seems very fragile, so take your time, don't force it off if it resists.
Once you took the 6 screws off, you need to pull the piece off. Don't worry that plastic piesce doesn't have any cable, so you can take it off without worrying. Under it there's some glue and stuff, but force it a little and it will come off.
- In the 2 videos, as you can see, when he takes the antenna part off, you can see a part moving around. In my case, that didn't come off with the plastic piece, it had glue sticking it to the case. I unsticked it very carefully using the long piece of the kit. Be very careful there, do not pull it until it's all unsticked, because it is connected to the screen, and if you pull it you could either break the cable or the piece itself.
- once that is all unsticked, you need to take the screen off. Ok that was drammatic, not easy at all, it took me almost 30 minutes. After removing the screws under the camera plastic piece, you can start pushing as they do in the video. To help it coming out, i had to put the 2 aluminium pieces (the 2 identical ones) at the sides, between the screen and the case. Don't worry at pushing it in, i did it hard but my case didn't scratch or anything. You will see the screen coming up little by little, when you can, take it out with your hands (slowly! don't crack it!)
Oooook, when that part is done, you don't need the videos anymore.
I didn't take the battery out, you don't need to. Remove the black plastic piece covering the camera, it has only 3 screws.
Once that's done, on the left side of the screen, you will see the flex cable we need to replace. It has some glue but don't worry, take it off, that's broken anyway while taking it off, be careful not to break the cable inside the connector, because the space is tight and i guess it would be hard pulling it out.
Ok! Once done, take your new flew cable, and put it in the connector, then take the adhesive off and put the parts where they were before, There are some little holes in it to guide you when replacing it.
Once done, before re assembling the phone, try the power button and volume as well. (that's why i didn't remove the battery). If it works, you can now re assemble your phone. So put the black plastic piece on the camera again, next you have to reinsert the screen in the case. I suggest you start by the side of the volume rocker, and then push the rest inside.
Now, you need to reasseble the antenna part. Before doing that, be sure tto re-stick the moving part to the case, in the exact position as before, otherwise when you put back the antenna cover you'll se it wont close well. (That took me quite a while, it's not easy at it seems).
Put the screws back int and boom! You are done
Your power button now works!!!!!
Sorry again for not taking a video, or photos, but well, as i did it, you can do it too.
I hope you can all understand the guide!
Bye bye
Nooby
The only photos I can show you are these:
This is how a damaged power button should look
Sent from my HTC One V using xda app-developers app
These are the pieces I'd say you ABSOLUTELY need
Sent from my HTC One V using xda app-developers app
LOL You finally made the video :good:
http://forum.xda-developers.com/showthread.php?t=1808423&page=3
Hardware repair is recommended but for those who aren't family with it and your device is rooted. I've a software solution fixed this problem completely, read my post #24 about Quickboot + Screen Off and Lock + android.policy.jar
WOW didn't know this was even possible way to go man. Amazing. I'd never have dared it.
This was really interesting and I'm looking to try it soon
Sent from my Nexus 4 using xda app-developers app
Next, replacing the digitizer, i cracked it :banghead:
Sent from my One V using xda app-developers app
mr_nooby said:
Next, replacing the digitizer, i cracked it :banghead:
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse
Mine's broken too, but we went to someone to get it fixed (with just he glass that we had ordered off of ebay) and we were told that the digitizer was attatched to the LCD, and there were chances of touch not working.
Yeah I noticed that :/
Sent from my One V using xda app-developers app
Hey guys, I hope someone can help!
My phone no longer vibrates, if I do *#*#3424#*#* and do the vibration test, it doesn't do anything unless I tap the top right corner of the phone.
Obviously this is a hardware defect, but if I send it off to repair through carphone warehouse, should I take the phone back to stock? Has anyone has experience of using them and being rooted causing an issue?
Thanks guys!
I had the same issue. I had to open up the phone to fix it, but didn't need to do much more than actually opening it.
Bear in mind this will void your warranty.
Here's what I did:
Turn off the phone.
Remove the SIM and SD card trays.
Take a guitar pick or thin plastic object and gently (but with a small amount of pressure), pry up the black plastic piece on the top of the phone, it's held down with some adhesive, so you might need to peel it a bit.
You will find two size 4 torx screws under there, one on each side, recessed into the housing. Remove them.
Now use your plastic implement to start peeling off the back of the case. It works best if you dig it into the seam, then once you have it in there, run it around the edge to release the clips holding the case together.
Once the back is off, you will find the vibration module in the upper right of the circuitry you find inside, it's a small black cylinder with a silver head on it.
It's held in place with rubber bumpers on either side. Take your plastic implement and gently lift it from its housing.
Now rotate the head a few times between your fingers to loosen it up, also giving the head a very gentle push and pull - VERY GENTLE.
Now put the vibration unit carefully back into its housing.
Clip the rear casing of the phone back on. This can very tricky to get all the clips to snap back into place. Don't do what I did and use pliers. My phone now has a small dent in it. Whoops!
Once the rear casing is back in place, replace the two screws in the top of the phone, followed by the black plastic piece you removed at the beginning.
Power the phone back on, and with a bit of luck, your vibration unit will be unstuck and working again.
I sent it in for warranty repair... Hopefully they don't care it's rooted!
Thanks for this though, very useful if/when it happens again
my vibration was not working also, even in the service menu to test vibration. had all the work to go back to stock to send it do warranty, but the format to stock was enough for him to start vibrating again...
Who the hell knows!
Don't worry- List of answers found Vibrate not work
It ended up being a hardware issue. Sent it off to carphone warehouse in the UK. They agreed with the fault being hardware and sent me a replacement under HTC warranty.
I sent the phone in whilst rooted, s-off and ARHD installed
Sent from my HTC One M9 using Tapatalk
aliveanddead86 said:
It ended up being a hardware issue. Sent it off to carphone warehouse in the UK. They agreed with the fault being hardware and sent me a replacement under HTC warranty.
I sent the phone in whilst rooted, s-off and ARHD installed
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
How long was the turnaround time? I sent mine through the carrier here (vodafone PT) 19/12 and still haven't heard anything from them...
pmoreirac said:
How long was the turnaround time? I sent mine through the carrier here (vodafone PT) 19/12 and still haven't heard anything from them...
Click to expand...
Click to collapse
It took about a week to get there, then a few days sat around at their place, then they sent me a new one. So around 2 weeks.
But it wasn't over the Xmas period!
It also depends what Vodafone do with it, they might send it off to HTC direct. I have had bad experiences of them before with my desire HD. They basically lost the phone and took 3 months to replace it. "We've just moved warehouses so it'll take a bit longer than normal" was the constant line I had from them!
Sent from my HTC One M9 using Tapatalk
aliveanddead86 said:
It took about a week to get there, then a few days sat around at their place, then they sent me a new one. So around 2 weeks.
But it wasn't over the Xmas period!
It also depends what Vodafone do with it, they might send it off to HTC direct. I have had bad experiences of them before with my desire HD. They basically lost the phone and took 3 months to replace it. "We've just moved warehouses so it'll take a bit longer than normal" was the constant line I had from them!
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
So strange because I've just noticed my vibrate has stopped working too. Tried running the diagnostic test and it doesn't work. The really bizarre part to me is that if you restart/power on the phone, it has a quick vibration buzz so that must imply my motor isn't broken but it's the software causing an issue. I'm running ARHD 14, but MIke's about to release the new Android M update so when that's out, I'll clean wipe and report if it's fixed
kash20 said:
So strange because I've just noticed my vibrate has stopped working too. Tried running the diagnostic test and it doesn't work. The really bizarre part to me is that if you restart/power on the phone, it has a quick vibration buzz so that must imply my motor isn't broken but it's the software causing an issue. I'm running ARHD 14, but MIke's about to release the new Android M update so when that's out, I'll clean wipe and report if it's fixed
Click to expand...
Click to collapse
You haven't put power saver on? As I know that disables vibrate
Sent from my HTC One M9 using Tapatalk
I've noticed banging the top of your phone agaisnt a hard surface provides a temporary fix (please don't do this and damage your device. I'm not responsible enough) it actually fixed my issue for a minute. Hopefully with enough banging I won't have to open the device up to fix it
Sent from my HTC One M9 using Tapatalk
Didn't help mine
bilibox said:
I've noticed banging the top of your phone agaisnt a hard surface provides a temporary fix (please don't do this and damage your device. I'm not responsible enough) it actually fixed my issue for a minute. Hopefully with enough banging I won't have to open the device up to fix it
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Contacted HTC have to put up $600 until they get old phone. So maybe i wait until M10 is out replace and just sale it new...
Look out of nowhere my phone also presented this problem, I will try here.
kutuup said:
I had the same issue. I had to open up the phone to fix it, but didn't need to do much more than actually opening it.
Bear in mind this will void your warranty.
Here's what I did:
Turn off the phone.
Remove the SIM and SD card trays.
Take a guitar pick or thin plastic object and gently (but with a small amount of pressure), pry up the black plastic piece on the top of the phone, it's held down with some adhesive, so you might need to peel it a bit.
You will find two size 4 torx screws under there, one on each side, recessed into the housing. Remove them.
Now use your plastic implement to start peeling off the back of the case. It works best if you dig it into the seam, then once you have it in there, run it around the edge to release the clips holding the case together.
Once the back is off, you will find the vibration module in the upper right of the circuitry you find inside, it's a small black cylinder with a silver head on it.
It's held in place with rubber bumpers on either side. Take your plastic implement and gently lift it from its housing.
Now rotate the head a few times between your fingers to loosen it up, also giving the head a very gentle push and pull - VERY GENTLE.
Now put the vibration unit carefully back into its housing.
Clip the rear casing of the phone back on. This can very tricky to get all the clips to snap back into place. Don't do what I did and use pliers. My phone now has a small dent in it. Whoops!
Once the rear casing is back in place, replace the two screws in the top of the phone, followed by the black plastic piece you removed at the beginning.
Power the phone back on, and with a bit of luck, your vibration unit will be unstuck and working again.
Click to expand...
Click to collapse
...
I had my note 4 screen assembly replaced after I dropped it. However, the screen is no longer completely secured in the phone. The screen pushes into the frame if I place pressure on the screen and I can get my finger under the edge of the assembly on the top left corner. The home button is also loose, but gets tight like it should be if I hold the screen down. This is an annoying issue and I've recently noticed that dust is getting inside the phone, which I'm worried will cause hardware damage. The front camera is already blurry and cloudy from dust getting inside. If I take the screen off and apply new adhesive, will the screen sit in the frame like it should or is it impossible to restore the feel on a phone with a screen replacement to what it was like from the factory? I hope you hear from you guys, and thanks in advance.
I would take it to a local Sprint service and repair location (or where ever you got your screen replacement). They should be able to reseat your screen in the housing and clean your camera right up. In terms of applying new adhesive, you shouldn't really need to. The 15 some odd screws on the back should take care of it. Source: I'm a S&R Technician
Thanks for the help! My problem is that I'm hesitant to return to the shop where I got the screen replaced, because when they originally replaced it I was unsatisfied with how it fit so I went back and had them do some more work. It was alright at first, but it began to get steadily worse in a fairly short amount of time. So I'm a little cautious of going back there to ask them to do more work. If I asked them to reseat the screen assembly, do you think it would help? Also, is it possible to return to an almost-factory feel with a replaced screen or do I need to accept that the assembly will never be quite as tight as it originally was?
Similar issue
I had a similar issue and I took it back to sprint which they fixed regardless of my device being rooted.
Did you have the screen replaced before you took it to sprint, or was the screen loose from the factory?
you can find the replace guide at ifixit, I don't leave the link,you can google it.
If you want to buy original LCD screen ,you can go to the HCQS.