Develop Bugs

[Q] My WiFi doesn't turn on. It gets stuck and hangs on "Turning WiFi On"

Hello everybody!
I just got a Galaxy Nexus today, and found out the WiFi on it doesn't work.
Every time I try to turn it on, it just hangs at the "Turning WiFi on" screen, and no networks ever come up.
The phone came with CM9, and flashing back to stock 4.0.1 ITL41D didn't help either.
I also tried doing a battery pull, and draining the battery all the way. I also tried clearing the cache and flashing a UG North American radio, since I have the Canadian GT-I9250M. The wifi FXR app on the market didn't work either, which wasn't surprising, but I thought it was worth a try.
I bought this phone off of craigslist, so there's no warranty on it
Any ideas out there? All help is appreciated.
EDIT: I will try flashing to stock 4.0.2 ICL53F and post if that fixes it.

Definitely try completely re-flashing everything to stock...
And this is a warning to people to not buy phones on craigslist without a serious inspection. I'd be especially weary of phones that come rooted and ROMed too...

Yeah, lesson learned lol.
And yes, I completely flashed to stock and it still didn't help.

TwinkyOfHope said:
Yeah, lesson learned lol.
And yes, I completely flashed to stock and it still didn't help.
Click to expand...
Click to collapse
look through the general section, I've seen a couple threads on this issue before. Can't find them this instant.

Bump
10char
Sent from my SGH-I897 using XDA

No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
Sent from my Galaxy Nexus using xda premium

Jerol7190 said:
No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thank you very much, I will give them a call tomorrow and post how it goes. Hopefully it might help some others as well
Sent from my SGH-I897 using XDA

Jerol7190 said:
No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
Click to expand...
Click to collapse
If its a GSM model, Samsung won't take a warranty claim from the US unless you're extremely lucky. They don't sell it in the US, you'd need to use an importer to handle the warranty.

martonikaj said:
If its a GSM model, Samsung won't take a warranty claim from the US unless you're extremely lucky. They don't sell it in the US, you'd need to use an importer to handle the warranty.
Click to expand...
Click to collapse
They will direct you to where you do need to sell. There has to be a way to use that manufacturer warranty.
Sent from my Galaxy Nexus using xda premium

Jerol7190 said:
They will direct you to where you do need to sell. There has to be a way to use that manufacturer warranty.
Click to expand...
Click to collapse
Sorry but there isn't. Samsung doesn't support the GSM model in the US. If you have a i9250 in the US, you didn't buy it through an official channel and they have no obligation to support it with a warranty. This is why using a reputable importer is so important.
Like I said, there's a chance, but there is no guarantee at all on their part.

where can get my international samsung galaxy nexus repair here in the US

i have an international samsung galaxy nexus that had a broken sim tray(it doesn't read sim card), i try to call samsung they refuse to do anything for me because its an international. anyone know where i can get it fix here in the usa, im am located in florida... thanks

Just call Samsungs U.S. number. They will open up a ticket and have you mail the phone in.
Sent from my T-Mobile G2 using xda premium

hey thanks for the reply, but when i call the us number, they say the phone is international they do not support it

Is one of the SIM pins broke from it and that's why it doesn't read the SIM card?
Sent from my Galaxy Nexus using XDA

dynamikd said:
Just call Samsungs U.S. number. They will open up a ticket and have you mail the phone in.
Sent from my T-Mobile G2 using xda premium
Click to expand...
Click to collapse
They won't service the international phone. He has no warranty they're in no obligation to help.
OP, you may be able to contact Samsung US about buying the replacement part or paying for the work to be done, but you won't be getting free warranty work done by anyone.
Sent from my Galaxy Nexus using xda premium

martonikaj said:
They won't service the international phone. He has no warranty they're in no obligation to help.
OP, you may be able to contact Samsung US about buying the replacement part or paying for the work to be done, but you won't be getting free warranty work done by anyone.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same problem as OP and am willing to pay. I've called multiple "authorized" Samsung repair centers where I live in Austin and none of them are willing to fix it. Like the OP, I called Samsung USA who referred me to Samsung UK. Both are unwilling to accept the phone for repair even though I'm willing to pay. Does anybody know of a repair shop that might do this type of work? At this point I'm willing to try anything to save from buying another GN.

I end up buying another one from Google play witch I had to send back because of dead pixel..I sold my broken one pay over $600 for it sold it for 280..never buy international phone again
Sent from my SGH-T999 using xda premium

fineazbro said:
I end up buying another one from Google play witch I had to send back because of dead pixel..I sold my broken one pay over $600 for it sold it for 280..never buy international phone again
Click to expand...
Click to collapse
Not to be rude, but it was 100% known at the time the phone came out that you wouldn't get a warranty with your purchase when buying grey market. Next time you want to buy an international phone, buy it from a reputable importer that will handle international warranty claims.
We shouldn't have to worry about this with the next Nexus, as it'll surely launch right from the start in the Play Store.

Its not that I was willing to pay for the repair it just they wasn't willing to help me at all ..beside the phone is made by Samsung money goes to one pocket..why not fix it and have me pay for the repair
Sent from my SGH-T999 using xda premium

fineazbro said:
Its not that I was willing to pay for the repair it just they wasn't willing to help me at all ..beside the phone is made by Samsung money goes to one pocket..why not fix it and have me pay for the repair
Click to expand...
Click to collapse
Because you didn't buy it from Samsung US, you bought it grey market from someone else. You don't get a warranty from "Samsung", unfortunately. You only get a warranty from the area you bought it, assuming you bought it legitimately (no one importing did, technically).

martonikaj said:
Because you didn't buy it from Samsung US, you bought it grey market from someone else. You don't get a warranty from "Samsung", unfortunately. You only get a warranty from the area you bought it, assuming you bought it legitimately (no one importing did, technically).
Click to expand...
Click to collapse
I think the bigger problem here is not having anyone to help even if the customer is willing to pay. I am having an international phone too with many problems now but not a single person is willing to service it in America. If anyone could let me know of some service centres then that would be much appreciated.

There is actually one in florida that does it. PM a user named manbearpig, he has the name of the shop.

lowandbehold said:
There is actually one in florida that does it. PM a user named manbearpig, he has the name of the shop.
Click to expand...
Click to collapse
Thank you, will do that.

Any luck? I'm just trying to find a repair shop that will actually fix my phone instead of flashing it and sending it back.

yes there is!!
im who manbearpig and many other xda members have sent their phones.... i guarantee it will look new and work perfectly... no flashing bs... i hate to tell whoever thinks flashing fixed a broken sim pin but they shouldnt be trying to repair anything...
message me ... and yes it is legit.. out of respect for xda and their rules i wont give details in forum...

[Q] replacement device

I bought my galaxy nexus on eBay recently only to find out a couple weeks later that it has the charging issue where it thinks its charging when its not
I looked up the devices warranty and it expires next year in February
Now does anyone know if Verizon will actually give me a replacement device?

Well they will clearly know that you are NOT the original owner of the device. So they have absolutely every right to NOT honor any warranty obligations to you. Did it cross your mind and call *611 and ask though?
good day.

chopper the dog said:
Well they will clearly know that you are NOT the original owner of the device. So they have absolutely every right to NOT honor any warranty obligations to you. Did it cross your mind and call *611 and ask though?
good day.
Click to expand...
Click to collapse
Dude get the f*** out of my thread, you don't have any contribution then you do not need to answer
It's been my experience with other carriers that they will honor the warranty regardless of the owner as long as the device is not reported stolen.
Verizon will not unless I can come up with the order number which all I ha e to do is contact the seller and ask for it, I'm going to instead open a dispute with the seller due to the fact that he sold me a faulty device
Sent from my ADR6425LVW using Tapatalk 2

superchilpil said:
Dude get the f*** out of my thread, you don't have any contribution then you do not need to answer
It's been my experience with other carriers that they will honor the warranty regardless of the owner as long as the device is not reported stolen.
Verizon will not unless I can come up with the order number which all I ha e to do is contact the seller and ask for it, I'm going to instead open a dispute with the seller due to the fact that he sold me a faulty device
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Take a chill pill
Good luck with your endeavor. As Verizon won't honor the warranty without that information, I hope you can get it from the seller. Needless to say I think it should be on the seller and not Verizon's warranty to have to resolve your issue, unfortunately the world doesn't usually work as it should. Either way, I hope your issue gets solved. Although, if it's just the charging board it shouldn't be so hard to get it fixed yourself.

JaiaV said:
Take a chill pill
Good luck with your endeavor. As Verizon won't honor the warranty without that information, I hope you can get it from the seller. Needless to say I think it should be on the seller and not Verizon's warranty to have to resolve your issue, unfortunately the world doesn't usually work as it should. Either way, I hope your issue gets solved. Although, if it's just the charging board it shouldn't be so hard to get it fixed yourself.
Click to expand...
Click to collapse
Just having a rough day at work
It should get fixed per the seller, his ad in eBay stated it was in perfect condition and perfect working order which it wasn't when I received it but I blew it off because it wasn't that bad cosmetic damage
Easily disputed and I'm sure I'll win
But taking it to Verizon was a simpler method
Sent from my ADR6425LVW using Tapatalk 2

AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)

AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
I recently broke my galaxy note 2 front glass. Local repair shop: prob $200 because LCD ok, but even if THEY break it during repair, price becomes $350 because then need to replace entire display assembly. Then an AT&T local device service center (DSC) told me about a program rolling out in some locations called the "Dead End Pilot Out Of Warranty Replacement Program." Here in Southern California it's available at a DSC in Rancho Cucamonga, and another in (Corona? Somewhere in the Inland Empire). If you call the Rancho Cucamonga AT&T location on Archibald St they can tell you about it.
I don't know if this is California only, or specific to this franchise, although I've been told it's coming to Orange County soon. I don't know about other states/regions but the Rancho Cucamonga location in CA may know.
When I called AT&T support they didn't even know about it, but they called the location to confirm, and it's legit.
Replaced damaged Note II with a factory refurbished unit (by Samsung) for $150+tax. You keep your original battery, stylus, and back panel. The other good news: while my replacement started malfunctioning shortly after, my local DSC replaced it this time as a warranty replacement (not sure if this is technically allowed - but my local DSC was aware of the prior replacement at Rancho, and said I didn't need to go all the way back).
So - before you pay someone to fix, or even fix it yourself, you might want to see if this option is available anywhere near you - even if it's a bit of a drive.
Still unclear how this affects original warranty - have conflicting info on this one. One response is that original warranty void (what I'd expect) but that refurbished unit has automatic 90 day warranty from Samsung. Local DSC says my original warranty applies, because it's longer. Anyway, minimum 90 days refurbished warranty, even if your warranty had already expired.
Ironically, this program is even less than the insurance deductible if you have the insurance (that's $200 alone).
This is an amazing program, so here's a shout out to those responsible, and thank you - and I want others to know it's out there.
And to AT&T - if this is being trialed as a possible future company wide program: as a customer, you have gained MANY loyalty points with me for it. This would definitely encourage me to remain with AT&T for the long term.

Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
I used to work at a DSC several months ago and I can confirm this program, however, its only tested in a few pilot locations at least at that time since I left. As far as the existing warranty if you opt into this program, more than likely it will still apply or 90 days, whichever is longer. However, that might be unclear as it is kind of a gray area being the reason why its only tested in pilot locations so I'd make sure to ask. Keep in mind that whatever warranty issues you have when you participate in this program, those warranty policies only apply through ATT and not through Samsung themselves.
So before anyone tries to take advantage of this program, make sure to call your nearest DSC first to see if they're participating in this program and if they have your Note 2 in stock. Don't waste your time in going if they're out of stock and the only way is to periodically call them to check. Normally, they'd perform an exchange by mail if that ever happens, but for this program, it has not been implemented.
Also remember, this program was initiated through ATT's contractor who manage these DSC locations so more than likely, the customer reps through the phone and at the corporate/authorized retailers have little to no information about this program so dont go asking them for info, especially about a warranty dispute.
Sent from my SGH-I317

Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
Can you give the DSC CONTACT INFO I don't mind driving 30 to 40 min for this besides Thats about normal commute to any where in southern California lol
Sent from my SAMSUNG-SGH-I317 using xda premium

Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
Wow. Wish I had heard of this sooner. I just broke the glass on mine and got a replacement via the insurance for $200. I was happy with the next day shipping ans wasn't too difficult to submit the claim.
Kind of upsets me that I pay for the insurance every month when theres a cheaper alternative without the monthly fee.
I would have made the drive to save the difference.
Sent from my GT-N7105 using XDA Premium HD app

Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
If you look it up you'll find there's only one location for at&t in Rancho Cucamonga on Archibald St (that's why I was so specific), however the number is
909-945-3427.
When you call just ask them to verify you've reached the DSC - but it would have to be; unlike some locations that have a store with DSC attached, it's a standalone DSC location.
Another poster below points out that you should call first. They are absolutely right: the program doesn't apply to all devices, and they can't do anything if they don't have a similar device in stock. In my case it had to be refurbished, I assume that's true for all (since it's not a retail location, they might not have anything else anyway.)
In short: call them first, give them specifics, and ask if it's covered in the program. They can tell you if there's stock available, if it's available under the program, what the cost is, etc. This varies by device. If it's not currently covered ask them if they expect it to be (never hurts to ask). I'm the case of the Note 2 everyone of them seemed genuinely surprised to see it so soon. I'm guessing it's because of the popularity of the device.
In my experience, they don't care how the device was damaged either - maybe don't tell them if you're running a side business rooting and reselling on eBay; but otherwise they aren't that concerned. I also found them to be very professional, customer-focused, and helpful in general.
And sorry for that long post LOL. Too easy to blather on when using Swype...
Sent from my SAMSUNG-SGH-I317 using xda premium

Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
kkl0wn said:
Wow. Wish I had heard of this sooner. I just broke the glass on mine and got a replacement via the insurance for $200. I was happy with the next day shipping ans wasn't too difficult to submit the claim.
Kind of upsets me that I pay for the insurance every month when theres a cheaper alternative without the monthly fee.
I would have made the drive to save the difference.
Sent from my GT-N7105 using XDA Premium HD app
Click to expand...
Click to collapse
But with insurance your more likely for them to send you a new device. Unlike it being refurbish! But you'll have a 90 day warranty on the refurb...
sashby said:
If you look it up you'll find there's only one location for at&t in Rancho Cucamonga on Archibald St (that's why I was so specific), however the number is
909-945-3427.
When you call just ask them to verify you've reached the DSC - but it would have to be; unlike some locations that have a store with DSC attached, it's a standalone DSC location.
Another poster below points out that you should call first. They are absolutely right: the program doesn't apply to all devices, and they can't do anything if they don't have a similar device in stock. In my case it had to be refurbished, I assume that's true for all (since it's not a retail location, they might not have anything else anyway.)
In short: call them first, give them specifics, and ask if it's covered in the program. They can tell you if there's stock available, if it's available under the program, what the cost is, etc. This varies by device. If it's not currently covered ask them if they expect it to be (never hurts to ask). I'm the case of the Note 2 everyone of them seemed genuinely surprised to see it so soon. I'm guessing it's because of the popularity of the device.
In my experience, they don't care how the device was damaged either - maybe don't tell them if you're running a side business rooting and reselling on eBay; but otherwise they aren't that concerned. I also found them to be very professional, customer-focused, and helpful in general.
And sorry for that long post LOL. Too easy to blather on when using Swype...
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Crazy that's just 45 minutes from me!
Gonna call and c how much they'll charge for another phone I broke. If that's the case then excellent program. But prefer to b sent a new device thru insurance tho. JMO
Lol
++++1 on the SWYPE:thumbup: my favorite keyboard. For many years now.
Just my 2¢
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2

Just an update all DSC in southern cali have the out or service warranty program, I just went to day and switched out my note 2 for a newly referb looks great and only for $150.00 plus tax
Sent from my SAMSUNG-SGH-I317 using xda premium

I suppose the major difference here, is your getting a refurb unit, as opposed to a new replacement unit when using insurance...
Not a huge deal I guess...
Lets hope ATT does the right thing, and quits treating smart phones and their deductibles like a house mortgage....(expensive).....as the deductible is likely more than the unit costs them to begin with...
thank you for the information OP.......g

sashby said:
I recently broke my galaxy note 2 front glass. Local repair shop: prob $200 because LCD ok, but even if THEY break it during repair, price becomes $350 because then need to replace entire display assembly. Then an AT&T local device service center (DSC) told me about a program rolling out in some locations called the "Dead End Pilot Out Of Warranty Replacement Program." Here in Southern California it's available at a DSC in Rancho Cucamonga, and another in (Corona? Somewhere in the Inland Empire). If you call the Rancho Cucamonga AT&T location on Archibald St they can tell you about it.
I don't know if this is California only, or specific to this franchise, although I've been told it's coming to Orange County soon. I don't know about other states/regions but the Rancho Cucamonga location in CA may know.
When I called AT&T support they didn't even know about it, but they called the location to confirm, and it's legit.
Replaced damaged Note II with a factory refurbished unit (by Samsung) for $150+tax. You keep your original battery, stylus, and back panel. The other good news: while my replacement started malfunctioning shortly after, my local DSC replaced it this time as a warranty replacement (not sure if this is technically allowed - but my local DSC was aware of the prior replacement at Rancho, and said I didn't need to go all the way back).
So - before you pay someone to fix, or even fix it yourself, you might want to see if this option is available anywhere near you - even if it's a bit of a drive.
Still unclear how this affects original warranty - have conflicting info on this one. One response is that original warranty void (what I'd expect) but that refurbished unit has automatic 90 day warranty from Samsung. Local DSC says my original warranty applies, because it's longer. Anyway, minimum 90 days refurbished warranty, even if your warranty had already expired.
Ironically, this program is even less than the insurance deductible if you have the insurance (that's $200 alone).
This is an amazing program, so here's a shout out to those responsible, and thank you - and I want others to know it's out there.
And to AT&T - if this is being trialed as a possible future company wide program: as a customer, you have gained MANY loyalty points with me for it. This would definitely encourage me to remain with AT&T for the long term.
Click to expand...
Click to collapse
Just verifying your post.
I called service center and she knew nothing about this program. She called the support center and they confirmed it for her with the 150 dollar price.
Thanks for the help.
My only question is, my phone is rooted... I obviously don't want to return it that way without putting the factory image back on it.
Sent from my Nexus 7 using xda app-developers app

Just wanted to show everyone that this is legit.
Thanks OP.
Worked great!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I was stoked when the Rep told me I had to pay tax on the $150.00 and not the tax on the full price, like when you upgrade.
Sent from my SAMSUNG-SGH-I317 using xda premium

chris82o said:
I was stoked when the Rep told me I had to pay tax on the $150.00 and not the tax on the full price, like when you upgrade.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Never had to pay tax on full device when I upgrade.... I always pay tax on the amount of what I'm paying for

glad to hear...
Glad to hear others have had such good luck. Also pleased that it's more widely available.

refurb from most warranties anyway now...
In the last few years almost every electronic device I've had was replaced under warranty at least once and usually with refurbished anyway. Most warranties clearly state these days in fine print that manufacturer may replace with new or "equivalent refurbished item at manufacturer's sole discretion". Since I end up with refurb anyway, sometimes I just buy that to start, if warranty is the same...
Bajanman said:
But with insurance your more likely for them to send you a new device. Unlike it being refurbish! But you'll have a 90 day warranty on the refurb...
Crazy that's just 45 minutes from me!
Gonna call and c how much they'll charge for another phone I broke. If that's the case then excellent program. But prefer to b sent a new device thru insurance tho. JMO
Lol
++++1 on the SWYPE:thumbup: my favorite keyboard. For many years now.
Just my 2¢
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse

sorry didn't see sooner - they don't care if rooted
Bsmith0731 said:
Just verifying your post.
I called service center and she knew nothing about this program. She called the support center and they confirmed it for her with the 150 dollar price.
Thanks for the help.
My only question is, my phone is rooted... I obviously don't want to return it that way without putting the factory image back on it.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
When I was getting my replacement I talked with them a lot about how the program works. They told me in clear terms that they don't care if the phone is rooted, if a dinosaur stepped on it, or anything else. They did say you might wish to flash to factory standard so you don't leave any personal info on it, but that's all.

sashby said:
In the last few years almost every electronic device I've had was replaced under warranty at least once and usually with refurbished anyway. Most warranties clearly state these days in fine print that manufacturer may replace with new or "equivalent refurbished item at manufacturer's sole discretion". Since I end up with refurb anyway, sometimes I just buy that to start, if warranty is the same...
Click to expand...
Click to collapse
So youre the reason for high insurance rates anf deductibles
Sent from my GT-N7105 using Tapatalk 4 Beta

no - don't buy insurance
rquinn19 said:
So youre the reason for high insurance rates anf deductibles
Sent from my GT-N7105 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Nope. I don't buy insurance, because I don't think I should be paying extra for something to work as it's designed to, and product quality should be expected. When I see a company shorten its warranty then offer "insurance" I buy from someone else. It's like paying 'protection money.'
I'm afraid we'll have to blame poor product quality for that one.

Samsung blocking imei's by what method?

If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk

flyinj54 said:
If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
How did you pay? With PayPal? Cause in pretty sure they can get the refund done with their return policy for customers if you go through them.
Sent from my SAMSUNG-SM-N930A using Tapatalk

I don't think it involves an ota, the block list is sent to the carriers. I think it was intended for stolen phones.
Working with eBay is your best bet, from the sounds of it. Best of luck.
Sent from my SM-N930T using Tapatalk

IMEIs can be blocked through networks not by OTA or software, it's literally a block from using any mobile network by the network worldwide.

Yes I did use PayPal and a credit card that is setup through them. I am within the 30 day return window. I did read that the return is only valid through a defective product or item received not as described. I would consider the recall a defect but we willing have to see if they agree. What is the likelihood they would send all these imei's blocks to every carrier in the usa on an international phone? I would that would be highly unlikely. I would say the usa versions imei's I could see being blocked but an international devices imei? What do you think?
I reread a post that it would be worldwide block through all carriers. I can't hardly believe they can do this on a product you bought that they won't replace because Of where you bought it. This is becoming a real pita
Sent from my SM-N930F using Tapatalk

flyinj54 said:
If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
rumors are rumors.....unless samsung release a statement stating that they are going to ban the IMEI everything is smoke and daggers.........exchange can always be done at the sammy regional store/office where they device was first purchased (in this case...where ebay seller got the phones from initially)
while the F version is called the "international" version....each region has their own variation of the F model......
buying from ebay is like buying your neighbor's car......once purchase in good faith......your neighbour is not responsible for any maintenance thereafter.....

flyinj54 said:
Yes I did use PayPal and a credit card that is setup through them. I am within the 30 day return window. I did read that the return is only valid through a defective product or item received not as described. I would consider the recall a defect but we willing have to see if they agree. What is the likelihood they would send all these imei's blocks to every carrier in the usa on an international phone? I would that would be highly unlikely. I would say the usa versions imei's I could see being blocked but an international devices imei? What do you think?
I reread a post that it would be worldwide block through all carriers. I can't hardly believe they can do this on a product you bought that they won't replace because Of where you bought it. This is becoming a real pita
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
IMEIs are blocked worldwide when they are blocked. It's a worldwide system for stopping device usage after phone theft.

Omg I don't want a $1200 CAD paperweight..

I think a lot of the ebay seller, ebay themselves, and PayPal issues and problems regarding refunds and exchanges. Is mainly due to the fact that the recalls were new and no one really had any idea of how to go about it and were just pushing blame.
If you wait a little bit for the smoke to Settle and there is a little more clarity on what is going on, in regards to the recalls and procedures.
Maybe some of these entities may reverse or take a different stand on their earlier decisions if you revisit them, after they get a better understanding of what is going on and how their earlier decision just left their consumers. Screwed. Especially ebay and PayPal who are suppose to protect the consumers with buyers protection.

NIKKOTUASON said:
Omg I don't want a $1200 CAD paperweight..
Click to expand...
Click to collapse
Are you in the same position as myself?
Sent from my SM-N930F using Tapatalk

flyinj54 said:
Are you in the same position as myself?
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...

Just saw this article:
http://www.androidauthority.com/samsung-remotely-deactivate-defective-galaxy-note-7-715862/

sakohunter said:
I think a lot of the ebay seller, ebay themselves, and PayPal issues and problems regarding refunds and exchanges. Is mainly due to the fact that the recalls were new and no one really had any idea of how to go about it and were just pushing blame.
If you wait a little bit for the smoke to Settle and there is a little more clarity on what is going on, in regards to the recalls and procedures.
Maybe some of these entities may reverse or take a different stand on their earlier decisions if you revisit them, after they get a better understanding of what is going on and how their earlier decision just left their consumers. Screwed. Especially ebay and PayPal who are suppose to protect the consumers with buyers protection.
Click to expand...
Click to collapse
recalls work different way.....since the device it not defective......so i don't think its a matter of pushing blame.......
buyer protection is only useful when you haven't got the item or it isn't what is described.........the devices wasn't defective when you received it......it was in working order.......at this point....its mostly out of ebay's hands since it came as advertised......
paypal will probably look at it....and say.....the transaction was made in good faith between you and the seller......(because the product came as advertised...recall does not fall into "defective" categories).........
the ebay seller depending on who it is....may help you with the exchange.....each seller can have their own terms and condition though.......i checked a couple of listing....and most of them say that you have a 12 month manufacturing warranty.....(i think the key word is manufacture....which means its samsung).......so its more like if the seller is willing to help....but most likely you will have to deal with samsung yourself......

It will be a good move though... Considering many airlines are banning it on flight, hopefully this will encourage them to lift the ban...

NIKKOTUASON said:
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...
Click to expand...
Click to collapse
i don't think they will go to that extreme.....and honestly....unless samsung release a statement about IMEI block...i will take it as a grain of salt.......remember......its only someone in reddit that is talking about it.......with no proof that except for what he wrote about the phone call.......but samsung france haven't release any statement to that fact.....
if you know where your phone was first purchased......then you can call the samsung number for that region and see what you can do......

NIKKOTUASON said:
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...
Click to expand...
Click to collapse
Keep on contact with me and I'll do the same if we come with any resolutions please share
Sent from my SM-N930F using Tapatalk

flyinj54 said:
Keep on contact with me and I'll do the same if we come with any resolutions please share
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Yes will do for sure. Well it seems like never-msrp isn't going to be of any help here as they keep giving me the same answers to my many different questions, so it seems like I'll be contacting Samsung Vietnam tomorrow to see what I can do.
P.S.
Never-msrp keeps telling me that Vietnam models are not affected, I wonder if it's true?

NIKKOTUASON said:
Never-msrp keeps telling me that Vietnam models are not affected, I wonder if it's true?
Click to expand...
Click to collapse
The Aussie supplied phones are made in Vietnam and are all being recalled.. Dunno if they are different to the Vietnamese market models though hardware wise.
Sent from my SM-N930F using Tapatalk

Samsung is not blocking affected phones:
http://m.androidcentral.com/samsung-refutes-note-7-remote-deactivation-reports
Who would have thought that a random reddit post was not true.
Sent from my SM-G930W8 using XDA-Developers mobile app

tonymy01 said:
The Aussie supplied phones are made in Vietnam and are all being recalled.. Dunno if they are different to the Vietnamese market models though hardware wise.
Click to expand...
Click to collapse
Vietnam is affected... china made are most probably not