Develop Bugs

My phone needs repair?

My touchscreen is horribly acting up...I have bestbuy's $10 monthly insurance. Anyways, when I type, it registers multiple touches and makes my swype type words that I don't want. If this a hardware or software issue? The touchscreen is also not as accurate either.
I was on ec05 and running ext4, midnight rom v5.2, bonsai 4.0.4 kernel (I think). I also flashed blue mattel theme, incase that matters. Its also not just swype, when I hold my finger down on threads, the screen shakes as if I am constantly moving my finger, but im not.
I flashed reRFS stock and it semmed to help, but only to an extent.
Sent from my SPH-D700 using XDA Premium App

Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.

063_XOBX said:
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
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Click to collapse
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App

Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
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Click to collapse
I read somewhere they don't care if your rooted but id try odin and take it in and they should have it in like 2 days.
Sent from my SPH-D700 using XDA App

Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup, and new Rapid Exchange gets you a new phone in 2 days.

Odin fixed it. Not sure what went wrong...oh well.
Thanks guys.
Sent from my SPH-D700 using XDA Premium App

My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G

megabiteg said:
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
Click to expand...
Click to collapse
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.

kennyglass123 said:
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
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He had me scared for a moment. LOL I couldn't go a month without my phone!
But I'm lucky that my phone is working again.

When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk

So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App

castro08 said:
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
Click to expand...
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Best Buy insurance will replace it with a new phone no charge. Sprint TEP will replace it with a refurb for $100. If you have no insurance they may be able to replace the screen for $35. Cracked screens are considered user damaged not a warranty type item.

MysteryEmotionz said:
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
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Click to collapse
Maybe Best Buy will get there one day...they just started the Rapid Exchange program. But they do at least get you a new phone not refurb and so far average time is a day or two. BUT they do not cover lost or stolen phones like TEP. I think I am going back to TEP on my next phone since I doubt they will let me switch back.

My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App

5FOOTER said:
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Nice. Need to go to your BB...where you live?
Do you BONSAI?

Northern VA
Sent from my SPH-D700 using XDA App

If your phone is hard bricked, can sprint repair tech recover it?

Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Or can they tell I was rooted?

vinscuzzy said:
Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Can they tell I had a custom rom?
Click to expand...
Click to collapse
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium

squshy 7 said:
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?

vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
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Click to collapse
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Heres what happened:
http://forum.xda-developers.com/showthread.php?p=29475469#post29475469
I suck

vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
Click to expand...
Click to collapse
Yup solid blue was when I bricked. Gave em the phone and they thought it was an LCD issue so they replaced the screen. Obviously no joy lol. So they ordered me a replacement and since I had TEP, it was at no charge.
Sent from my SPH-D710 using xda premium

I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?

Double.

gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium

SAShady said:
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?

Sorry man. But the rom has to be on external sd card. Its in the JB Lovers thread.
Sent from my E4GT running the blu kuban!

You can flash gapps from internal memory but not the ROM. At least that's how it worked for me.
Sent from my Nexus 7 using XDA Premium HD app

gilbydakid said:
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium

gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app

mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
no wonder why the world is in shambles. People aren't held account for "their" mistakes.
Sent from my Ga...... Isn't bacon delicious?

squshy 7 said:
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Next thing you know insurance will be $20 a month with $250 deductibles.
Sent from my Ga...... Isn't bacon delicious?

If you have the blue light of death and can't get into Download Mode or Recovery, then you can just go to a Sprint store and pay $35 to get a replacement, even if you don't have TEP. This is what I did when I was hit with the emmc superbrick bug back in February. They will probably give you a refurb though. Sometimes the techs can be uptight though so it may help to act dumb and claim you were accepting the FF18 OTA update when something happened to your phone.

mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I was going to say this. But, i give up.
Sent from my Ga...... Isn't bacon delicious?

lol wow okay most people learn from their mistakes. Doesn't matter what the tep covers you still pay hard earned money for it.. i'm a tech as well and yeah very rarely i reject exchange requests when I know the phone was bricked because of flashing. If it's at the end of the month i'll maybe reject it because of my AE rate but beginning of the month i'll help happily And you educate urself more after these silly mistakes. Sprint makes way more than enough money from new acts, so considering the cost for insurance, shouldnt be a problem. Deductibles and insurance cost is going up anyways for these new phones with a higher retail price of $550 and thats BS.

Volatge too high?

Hey guys did a clean install to update to the latest build of fi27 using agats 6.2. Now when i use my car charger it says voltage too high? So i switched to kubans latest and same thing. So is part of the new build. Its very strange ive never seen this before.
Sent from my SPH-D710 using xda app-developers app

xe4zy said:
Hey guys did a clean install to update to the latest build of fi27 using agats 6.2. Now when i use my car charger it says voltage too high? So i switched to kubans latest and same thing. So is part of the new build. Its very strange ive never seen this before.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
When this issue happened to me, I took my phone into the Sprint store and they tested and found that the battery was bad. I had tried the phone of a couple of different car chargers before that and I received that same message on all of them.

djakx1 said:
When this issue happened to me, I took my phone into the Sprint store and they tested and found that the battery was bad. I had tried the phone of a couple of different car chargers before that and I received that same message on all of them.
Click to expand...
Click to collapse
Thanks for the input. Not sure if its the battery. Use my normal charger at home. No problems there. When i use my charger then i get that. ****ing weird
Sent from my SPH-D710 using xda app-developers app

Universal car chargers are very bad for batteries. You always want to charge your phone more on the original charger. Only use a car charger when it is absolutely necessary to charge your phone.
Sent from my SPH-D710 using xda premium

Sprint will tell you it is a bad battery in order to keep from exchanging your device, this is the beginning part of the usb port starting to fail...I had this, I checked everywhere and then eventually the port gave in and went bad. Sprint exchanged my device.

hooover said:
Sprint will tell you it is a bad battery in order to keep from exchanging your device, this is the beginning part of the usb port starting to fail...I had this, I checked everywhere and then eventually the port gave in and went bad. Sprint exchanged my device.
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Click to collapse
Thanks guys. Yeah very weird. Never had a problem before but now even when i switch back to gb same result. So this could be a sign of usb port failure? Good thing my upgrades in march. fingers crossed i also land my job at sprint but **** man just to get hired what a process its been two weeks. Hopefully when i work there maybe i can put in my two cents that would actually be benefical to the devs.
Sent from my SPH-D710 using xda app-developers app

Had this same issue yesterday after flashing FI27. Started with "voltage too high" eventually wouldnt charge at all. Luckily i have a repair center a mile ftom home.
Dropped off the phone and the rep seemed to be quite familiar with the problem. She said its been fairly common recently. They ordered me a new phone for Thur. Im pretty happy cause this assurion refurb has been locking up and running super hot since I got it.
Sent from my SPH-D710 using Tapatalk 2

dberend said:
Had this same issue yesterday after flashing FI27. Started with "voltage too high" eventually wouldnt charge at all. Luckily i have a repair center a mile ftom home.
Dropped off the phone and the rep seemed to be quite familiar with the problem. She said its been fairly common recently. They ordered me a new phone for Thur. Im pretty happy cause this assurion refurb has been locking up and running super hot since I got it.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Did you have to pay the $100 or whatever the cost of the deductible is?

Ever since I flashed agats 0.6.2 kernel my battery icon blinks. An even after unplugging the phone it still says its charging. Even if I take the battery out for hours today and put it back in it says charging on the lock screen and if I try to turn on adb it says please unplug usb cord. And the other weird thing is soon as I put the battery in it boots up with out holding the power button.
Sent from my SPH-D710 using Tapatalk 2

quazimodem said:
Did you have to pay the $100 or whatever the cost of the deductible is?
Click to expand...
Click to collapse
Nope, covered under warranty. I had a few dings but no water damage/cracked glass
Sent from my SPH-D710 using Tapatalk 2

Hey guys back again...so uh yeah ive tried everything my guess is the battery needs to go. Ive even set my cpu to 600 -200 and no luck the sucker just keeps draining. So i guess anyone know a good place to buy a battery for this phone? Im mean a site that is trustworthy?
Sent from my SPH-D710 using xda app-developers app

xe4zy said:
Hey guys back again...so uh yeah ive tried everything my guess is the battery needs to go. Ive even set my cpu to 600 -200 and no luck the sucker just keeps draining. So i guess anyone know a good place to buy a battery for this phone? Im mean a site that is trustworthy?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I''ve had good luck with these http://www.amazon.com/dp/B006GM6IF2/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
Sent from my SPH-D710 using Tapatalk 2

dberend said:
I''ve had good luck with these http://www.amazon.com/dp/B006GM6IF2/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Thanks bro. Hoping it is just the battery and not my usb port going bad.
Sent from my SPH-D710 using xda app-developers app

If it's the same problem, I think it has to do with the charging circuits. My battery charged fine on an external charger. In fact at the Sprint store the were going to give me the old battery in my new refurb. Told them I didn't want it if there was a possibility the voltage protection was going bad, might have shortened its life.
Sent from my SPH-D710 using Tapatalk 2

T-mobile GS3 Warranty Replacements on Backorder

So Sunday my GS3 died out the blue. It was fine, then suddenly it turned itself off and then wouldn't go pass the boot screen. I call T-mobile and they say the phone is on backorder so I'll have to wait to get another one. Today I get a text message saying "The replacement device for your warranty exchange order is out of stock. A complete kit with a similar device or better value is being sent in its place. Your delivery may be delayed up to 48 hours".
Does that mean they are sending me a brand new gs3 or a completely different phone? I doubt they'd upgrade me to a gs4 right? I'm only worried because the last time I had issues with a warranty replacement from T-mobile, their idea of a equal value was to replace my Blackberry with a Nokia, which I refused.

You may be getting a LTE version of the s3, did u have the t999 or t999L?
Sent from my SGH-T999 using xda app-developers app

milehighh said:
You may be getting a LTE version of the s3, did u have the t999 or t999L?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I had the regular t999

Shonrisse said:
I had the regular t999
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Click to collapse
Hope for the best OP, the worse thing that can happen is you decline the new device and make them give you another one. Sacrifice a few more days without a phone, but yeah. :highfive:

Shonrisse said:
I had the regular t999
Click to expand...
Click to collapse
I doubt they will send you a piece of crap. There is no real alternate device that tmobile carries for the gs3, its more than likely lte version. The back order for the blue is longer than the white, so it may just be white. Either way nothing to worry about.
Sent from my SGH-T999 using xda app-developers app

Shonrisse said:
So Sunday my GS3 died out the blue. It was fine, then suddenly it turned itself off and then wouldn't go pass the boot screen. I call T-mobile and they say the phone is on backorder so I'll have to wait to get another one. Today I get a text message saying "The replacement device for your warranty exchange order is out of stock. A complete kit with a similar device or better value is being sent in its place. Your delivery may be delayed up to 48 hours".
Does that mean they are sending me a brand new gs3 or a completely different phone? I doubt they'd upgrade me to a gs4 right? I'm only worried because the last time I had issues with a warranty replacement from T-mobile, their idea of a equal value was to replace my Blackberry with a Nokia, which I refused.
Click to expand...
Click to collapse
So what did they sent you OP? Just curious
Sent from my SGH-T999 using xda app-developers app

I had to order one on Friday (20 Sept 2013): flaky USB port. They sent me a SGH-T999. It arrived on Monday (23 Sept) afternoon as expected.

was imefin
weddywie said:
So what did they sent you OP? Just curious
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
They sent me the basic GS3...it was just a white one. My original phone was blue. I'm already doing another warranty exchange because this one has major battery charging issues. It was supposedly brand new but I doubt it now.

Shonrisse said:
They sent me the basic GS3...it was just a white one. My original phone was blue. I'm already doing another warranty exchange because this one has major battery charging issues. It was supposedly brand new but I doubt it now.
Click to expand...
Click to collapse
They never send you brand new phone. It's always a refurbished phone. I had to sent back 3 warranty exchange phones because they just kept messing up.
Sent from my SGH-T999 using xda app-developers app

I can confirm it will be the LTE version since i got a replacement too on Tuesday
Sent from my SGH-T999 using xda app-developers app

TechGuy334 said:
They never send you brand new phone. It's always a refurbished phone. I had to sent back 3 warranty exchange phones because they just kept messing up.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well originally they were on back order so I got a message saying they were sending me a brand new in box phone. It came with all the accessories and everything that a new phone has. But it acted like a refurb. Didn't charge correctly. First thought it was the battery but they sent me a new one and that didnt help so they sent me another phone. This one came like the refurbs do..with just the phone, no battery or back.

I just had to use my extended warranty from t-mobile (Asurion is the company I made the claim with) last week. I received a brand new T-999L to replace my T999. I'm loving the speed of the LTE and did root using odin to the stock rom. I'm not too keen on going further though after reading how all the roms on here don't fully support the t99L, reading how they might work or require patching but may not work at LTE speeds is reason enough to just keep the phone as is for now.

phuzznut said:
I just had to use my extended warranty from t-mobile (Asurion is the company I made the claim with) last week. I received a brand new T-999L to replace my T999. I'm loving the speed of the LTE and did root using odin to the stock rom. I'm not too keen on going further though after reading how all the roms on here don't fully support the t99L, reading how they might work or require patching but may not work at LTE speeds is reason enough to just keep the phone as is for now.
Click to expand...
Click to collapse
LET will still work. It just may not say LTE in the statusbar.
Sent from my SGH-T999L using Tapatalk 4

DocHoliday77 said:
LET will still work. It just may not say LTE in the statusbar.
Sent from my SGH-T999L using Tapatalk 4
Click to expand...
Click to collapse
I also have the T999L and was wondering if the rooting methods for T999 will work on my phone. It was sent to me to replace a nexus 4 from TMO. I had no other choice..it was all they offering. Anywho, this is one of my concerns..will my LTE still work? Have you rooted and ran ROMS and your LTE still works? I want to jump in the game but don't want to mess up a good thing.

ronin23 said:
I also have the T999L and was wondering if the rooting methods for T999 will work on my phone. It was sent to me to replace a nexus 4 from TMO. I had no other choice..it was all they offering. Anywho, this is one of my concerns..will my LTE still work? Have you rooted and ran ROMS and your LTE still works? I want to jump in the game but don't want to mess up a good thing.
Click to expand...
Click to collapse
Go to the q&a thread and you'll find most of what you need to know there. Link is in my sig.
Sent from my SGH-T999L using Tapatalk 4

Bluetooth problems

I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
Sent from my SPH-D710 using xda app-developers app

Michael61182 said:
I have problems with my bluetooth headphones. It will connect and I can hear music for about 1 minute then it stops, my phone becomes unresponsive then it will usually reboot but get stuck. I usually have to pull the battery to restart.
I'm curious if there is something that I have flashed in the past to cause this.
The headphones work fine on my wifes 4g touch and my galaxy tablet as well.
I've even unrooted and went back to stock but still no luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Make sure all the screws in the back of the phone are very tight. If one is loose you may have a bad antenna connection.

I checked all the screws, they are all tight.
Sent from my SPH-D710 using xda app-developers app

I'm wondering if I were to switch the motherboard out with a phone that has a bad ESN will that affect this phone?
Sent from my SPH-D710 using xda app-developers app

The ESN follows the board unless you were to do that which we do not talk about on this board...
Hint
Hint.

Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
Sent from my SPH-D710 using xda app-developers app

Michael61182 said:
Interesting, I didnt have that in mind, but may be worth a try. I saw some cheap S2's on ebay with bad ESN's. I'm just interested in getting my bluetooth working. I removed my motherboard last night just to see if I could see anything work visually. I already sent my phone to Samsung but they said it was OOW for having a cracked screen. The wanted to charge $160 to fix it.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
You can get used E4GTs all day long for under $100 in good condition on Craigslist where I am. I usually see them running $50-$75, but I paid $30 for the last one I bought.
I would suggest buying a new one, and selling the defective one on eBay for parts. If the shell is in fair condition someone will buy it.
The other option, if you are not under contract, is to consider an upgrade to the s4. I have seen some $0-$50 prices so far this holiday season.