If your phone is hard bricked, can sprint repair tech recover it? - Samsung Epic 4G Touch

Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Or can they tell I was rooted?

vinscuzzy said:
Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Can they tell I had a custom rom?
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Click to collapse
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium

squshy 7 said:
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium
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Click to collapse
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?

vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
Click to expand...
Click to collapse
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Heres what happened:
http://forum.xda-developers.com/showthread.php?p=29475469#post29475469
I suck

vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
Click to expand...
Click to collapse
Yup solid blue was when I bricked. Gave em the phone and they thought it was an LCD issue so they replaced the screen. Obviously no joy lol. So they ordered me a replacement and since I had TEP, it was at no charge.
Sent from my SPH-D710 using xda premium

I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?

Double.

gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
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Click to collapse
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium

SAShady said:
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?

Sorry man. But the rom has to be on external sd card. Its in the JB Lovers thread.
Sent from my E4GT running the blu kuban!

You can flash gapps from internal memory but not the ROM. At least that's how it worked for me.
Sent from my Nexus 7 using XDA Premium HD app

gilbydakid said:
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?
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Click to collapse
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium

gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
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Click to collapse
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app

mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
no wonder why the world is in shambles. People aren't held account for "their" mistakes.
Sent from my Ga...... Isn't bacon delicious?

squshy 7 said:
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Next thing you know insurance will be $20 a month with $250 deductibles.
Sent from my Ga...... Isn't bacon delicious?

If you have the blue light of death and can't get into Download Mode or Recovery, then you can just go to a Sprint store and pay $35 to get a replacement, even if you don't have TEP. This is what I did when I was hit with the emmc superbrick bug back in February. They will probably give you a refurb though. Sometimes the techs can be uptight though so it may help to act dumb and claim you were accepting the FF18 OTA update when something happened to your phone.

mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium

squshy 7 said:
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium
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Click to collapse
I was going to say this. But, i give up.
Sent from my Ga...... Isn't bacon delicious?

lol wow okay most people learn from their mistakes. Doesn't matter what the tep covers you still pay hard earned money for it.. i'm a tech as well and yeah very rarely i reject exchange requests when I know the phone was bricked because of flashing. If it's at the end of the month i'll maybe reject it because of my AE rate but beginning of the month i'll help happily And you educate urself more after these silly mistakes. Sprint makes way more than enough money from new acts, so considering the cost for insurance, shouldnt be a problem. Deductibles and insurance cost is going up anyways for these new phones with a higher retail price of $550 and thats BS.

Related

What happened to stolen phones?! HELP

my galaxy s ii was stolen today at school and i was wondering if they will give me a new phone for free or will i have to pay full price again for a new one, I have insurance. Or can they like use the Satellite to track the phone down so they can give it back to me?
you will have to pay the deductible which is like $140 or something like that...
if you have the higher insurance it has remote tracking...i have never seen anyone go that route though and i would imagine the chances of recovering it are slim to none
If you call your number 69 times the phone will self combustion, causing severe 3rd degree Burns to the thief. Simply wait at the local ER and take the next burn victim to your local authorities.
Sent from my SGH-T989
3617 said:
my galaxy s ii was stolen today at school and i was wondering if they will give me a new phone for free or will i have to pay full price again for a new one, I have insurance. Or can they like use the Satellite to track the phone down so they can give it back to me?
Click to expand...
Click to collapse
Tmobile offers gps trackig if u have the premium insurance bundle. Why wouldn't you call Tmobile as soon as this happened?
Sent from my SGH-T989 using XDA App
G1ForFun said:
Tmobile offers gps trackig if u have the premium insurance bundle. Why wouldn't you call Tmobile as soon as this happened?
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Or if u have lookout installed u could track with that and call the police. But whoever has it prob reset the phone by now if they're smart
Sent from my SGH-T989 using XDA App
Seekdroid would be wonders for this..
Sent from my SGH-T989 using Tapatalk
shehrammajid said:
Or if u have lookout installed u could track with that and call the police. But whoever has it prob reset the phone by now if they're smart
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
the good thing about tracking through the tmobile insurance way is that they do it on their end right? its not reliant on an app that you downloaded...but i doubt that they will recover it though..its probably more if you left it somewhere, they could remind you of the area you were in or something
ive never used that method so im just guessing here
jdiddy_ub said:
you will have to pay the deductible which is like $140 or something like that...
if you have the higher insurance it has remote tracking...i have never seen anyone go that route though and i would imagine the chances of recovering it are slim to none
Click to expand...
Click to collapse
I have the 7.99 insurance one is that the higher one?
Sent from my LG-P999 using xda premium
3617 said:
I have the 7.99 insurance one is that the higher one?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
yep...the basic one is like $5
so you should probably call them asap and ask them about tracking it and see how that works
and the deductible is $130..i just checked
Try loading prey on it. You can do it from your cpu and it will tell you where the phone is.
Android_Monsters said:
Try loading prey on it. You can do it from your cpu and it will tell you where the phone is.
Click to expand...
Click to collapse
I don't have that app on my phone will it still work
Sent from my LG-P999 using xda premium
3617 said:
I don't have that app on my phone will it still work
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
why not call tmobile and track it already? you already pay like an extra $2/month for it...and if its an even half-way decent method of tracking...it should be just as good if not better than most of the locator apps you can download since you are doing it through the carrier
jdiddy_ub said:
why not call tmobile and track it already? you already pay like an extra $2/month for it...and if its an even half-way decent method of tracking...it should be just as good if not better than most of the locator apps you can download since you are doing it through the carrier
Click to expand...
Click to collapse
If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium
3617 said:
If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Well then you would have learned your lesson now wouldn't have you? I honestly don't know why kids these days are carrying $500 phones, its not like they need something that big.
P.S. I don't know what you're still doing on the forums instead of being on the phone with T-Mobile
3617 said:
If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Well mom whoop my ass, ill just take the ass whooping for my sgs2
Sent from my SGH-T989 using xda premium
If you're so worried about your mom whooping your ass then go steal someone elses sgs2...
bmakk2055 said:
Well mom whoop my ass, ill just take the ass whooping for my sgs2
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
You must me black.... Well i am & i used to get beat like a slave lol... Just take it like a man...
Sent from my SGH-T989 using Tapatalk
man your lucky that you have a SG2 and your a kid...i didnt get my first smartphone until i was a senior in college i think..and even then the money was coming out of my pocket
secondly, im pretty sure your out of luck in terms of not telling mom...i dont know how old you are but from the sound of it your probably gonna need her help if you plan on getting your old one back or buying a new one
install plan b from the web market. It will automatically start up and start emailing you its location.
Sent from my SGH-T989
stolen
Call T-Mobile to blacklist IMEI number

Easiest way to brick?

Ok I know some of you are probably wondering what type of question is this lol.. Last night I had a few drinks and dropped my phone, now I have a cracked screen at the bottom right of the phone. Called my friend (works at sprint) he said he can't swap it out just because of the screen but told me if I brick it he can swap it out, all I have to do is blame the new ota update when I come in so his manager gives the approval. So what's the fastest way to get a BLOD? Would removing the wire while running a sfhub OC do it?? I just can't live with a cracked screen ima go crazy!!!
Sent from my SPH-D710 using xda app-developers app
Yeah. In the middle of an Odin update remove the cable. That should do the trick.
Sent from my SPH-D710 using xda app-developers app
Haha yeah that's the way I bricked my beloved Fascinate T_T not on purpose though...
Sent from my SPH-D710 using XDA Premium App
Alrighty then. Thanks guys!!! So sad I'm doing this to my baby but I just can't deal with it, I feel like a bad husband who beats his lady
He said he can give me a discount on a gs3 but I'm not sure I want to make the jump. I love the phone but to leave Wimax when I have full coverage for an LTE device that probably won't see LTE for a year or two sounds dumb.. Think I'll just stick with another gs2!
Sent from my SPH-D710 using xda app-developers app
Or you can be an honest human being and actually pay for you're mistake.
But heaven forbid that huh?
Sent from the terminus system using quantum entanglement
gilbydakid said:
Or you can be an honest human being and actually pay for you're mistake.
But heaven forbid that huh?
Sent from the terminus system using quantum entanglement
Click to expand...
Click to collapse
Someone is jealous they don't have a hook up at Sprint I see.. You'll get over it! And it's *your mistake* Not you're! You're = You are :thumbdown:
"Hook up" at sprint is not equal to the "right" thing to do... I don't think he was jealous as much as he was pointing out what you are attempting to do could be considered/is fraud... I'm not passing judgment on you but perhaps if you're accident prone you may want to consider adding insurance to the line, which is the route many of us around here take... additionally no one is forcing you to live with a broken screen, replacements can be found on eBay for reasonable prices and to change it it's just 9 Phillips head screws and 3 cables to unplug/ replug... not super hard to do... lastly I hope I didn't accidentally mispell anything in this reply as I wouldn't want to feel the wrath of the grammer nazi fraudster...
Sent from my SPH-D710 using xda app-developers app
eh, no harm done, if anything he contributes to the increase of fees by Sprint to make up for this kind of losses
first world problems
RayTrue04 said:
Someone is jealous they don't have a hook up at Sprint I see.. You'll get over it! And it's *your mistake* Not you're! You're = You are :thumbdown:
Click to expand...
Click to collapse
Yes, I'm jealous because you lack the intelligence to figure out something so trivial, I'm also jealous because "YOUS" to broke to pay to have a screen fixed. Also....I'm jealous that you have a friend that works for sprint, actually extremely jealous. I only have a brother and two close friends that work for sprint.
How does one go about getting only one friend that works for sprint and then begin to radiate this sprint branded swag that clearly creates uncontrollable amounts of jealousy because of said friend?
Sent from the terminus system using quantum entanglement
I think some one needs to calm down. I don't have any friends at sprint...any more. I use to work for them but not as a phone tech but cell tower maintenance. The guy is looking to get hooked up. Good for him. I don't agree with it but to each their own.
Sent from my SPH-D710 using xda app-developers app
I think some one needs to calm down. I don't have any friends at sprint...any more. I use to work for them but not as a phone tech but cell tower maintenance. The guy is looking to get hooked up. Good for him. I don't agree with it but to each their own.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
"YOUR" absolutely right. Myself and others don't mind the cost of insurance going up because of false claims.
That's the problem with this world instead of holding people accountable for their actions, their stupidity is excused with acts such as these (eg. Ins cost goes up). Same concept as welfare. How many of us are ecstatic that our stolen tax dollars go to funding that?
/rant
I'll just keep my fingers crossed that he has rooted and flashed a ROM, so when he does brick and thinks he's pulling a fast one they see the binary and tell him to go orally stimulate a goat.
Sent from the terminus system using quantum entanglement
g_ding84 said:
Yeah. In the middle of an Odin update remove the cable. That should do the trick.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
what he said
gilbydakid said:
"YOUR" absolutely right. Myself and others don't mind the cost of insurance going up because of false claims.
That's the problem with this world instead of holding people accountable for their actions, their stupidity is excused with acts such as these (eg. Ins cost goes up). Same concept as welfare. How many of us are ecstatic that our stolen tax dollars go to funding that?
/rant
I'll just keep my fingers crossed that he has rooted and flashed a ROM, so when he does brick and thinks he's pulling a fast one they see the binary and tell him to go orally stimulate a goat.
Sent from the terminus system using quantum entanglement
Click to expand...
Click to collapse
Trust me I hate having to pay $100. Happened when I cracked my screen on my old Epic 4g. And ur rite this does bring up the cost. But so does joe on the street purposely smashing his phone because he wants a new one. Your preaching to the choir. Cheers bro. :beer:
Raytrue04: use a jig or triangle away to reset your binary counter. Before you brick it.
Sent from my SPH-D710 using xda app-developers app
Wow you guys still at it while I already have my new epic touch in hand lol. I have insurance for as long as I've been with Sprint, which is almost ten years now and I have only claimed twice before in the past.. I don't hear Sprint *****ing about all the money they have taken throughout the years for insurance I hardly ever use. Or how about these ****ty 3g speeds they give us? I don't hear Sprint saying they would give us a credit for all the money we put in their pocket for data which is barely usable.. Some of you are too funny! Acting like you the CEO of Sprint or something smh. It is what it is, if my thread bothers you find the x button and click it. :what:
Sent from my SPH-D710 using xda app-developers app
g_ding84 said:
Raytrue04: use a jig or triangle away to reset your binary counter. Before you brick it.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I don't use roms im always stock rooted with sfhubs OC. I went back to eg30 non rooted then did all the ota's b4 I bricked it. Thanks tho!
Sent from my SPH-D710 using xda app-developers app
IBTL
Sent from my SPH-D710 using Xparent SkyBlue Tapatalk 2
IB4TL lol
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g_ding84 said:
IB4TL lol
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Seems you have to, to be on XDA these days. I think that's why the mods have been cracking down like wardens.
Sent from my SPH-D710 using Xparent SkyBlue Tapatalk 2
Double post, Wtf? Stupid Tapatalk...
Sent from my SPH-D710 using Xparent SkyBlue Tapatalk 2

Broke my phone. Will insurance cover it?

I have the Sprint insurance. I dropped my phone and shattered the screen, and the phone won't even turn on now. If I take it in to a Sprint repair center (aka the Sprint store) will they replace it? The Sprint live chat people said they will but I have to call it in to some number or file the claim online. I recall before getting one replaced at the store with a hardware issue. Is this not the case anymore?
The insurance is outsourced, which is why you have to send it off. The issue you had before could probably be fixed in store, as this one can not. Check out the Sprint explanation. It clears a lot up
http://support.sprint.com/support/s...uipment_Protection-Total_Equipment_Protection
Sent from my SPH-D710BST using xda premium
The other claim they just gave me a brand new phone...
agentfazexx said:
The other claim they just gave me a brand new phone...
Click to expand...
Click to collapse
Was it within the warranty window then? Maybe that was it
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
Was it within the warranty window then? Maybe that was it
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
No it was like a year or something after I got it.
agentfazexx said:
No it was like a year or something after I got it.
Click to expand...
Click to collapse
Hmmm, not sure then. But I do know that when I was with Sprint, and even the insurance I have now with Boost, that it's a third party entity that you pay a deductible to, send your phone off too for repair, and they either fix it or replace it if it's beyond repair.
Sent from my SPH-D710BST using xda premium
If I have to send it off, how long does it take to come back?
agentfazexx said:
If I have to send it off, how long does it take to come back?
Click to expand...
Click to collapse
Usually pretty reasonable. Boost told me about a week. Sucks being without your phone. If you do send it off, my advice, buy a cheap 10 dollar burner and some minutes. That's what I did.
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
Usually pretty reasonable. Boost told me about a week. Sucks being without your phone. If you do send it off, my advice, buy a cheap 10 dollar burner and some minutes. That's what I did.
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
Yeah I'll do that if the store won't replace it. I'm optimistic since they did once before. I even made an appointment to make it easier on them. I'll be kinda pissed if they don't replace it though. Maybe if I ***** enough...
agentfazexx said:
Yeah I'll do that if the store won't replace it. I'm optimistic since they did once before. I even made an appointment to make it easier on them. I'll be kinda pissed if they don't replace it though. Maybe if I ***** enough...
Click to expand...
Click to collapse
Maybe. Good luck!
Sent from my SPH-D710BST using xda premium
Will insurance cover if you smash it on purpose?
Pp. :what:
Sent from a jelly bean shooting Epic. In your eye ....... phone.
PanchoPlanet said:
Will insurance cover if you smash it on purpose?
Pp. :what:
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
What are you talking about?
agentfazexx said:
What are you talking about?
Click to expand...
Click to collapse
In another thread you said you got mad and threw the phone and it shattered the screen.
http://forum.xda-developers.com/showthread.php?p=40294918
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
PanchoPlanet said:
Will insurance cover if you smash it on purpose?
Pp. :what:
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
Unless you tell them you smashed it on purpose Pp, how would they ever know? Get mad at your phone didya? Lol
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
Unless you tell them you smashed it on purpose Pp, how would they ever know? Get mad at your phone didya? Lol
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
Yeah, what they don't know won't hurt them.
jdsingle76 said:
Unless you tell them you smashed it on purpose Pp, how would they ever know? Get mad at your phone didya? Lol
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
Exactly! (But not me )
Pp. :beer::thumbup:
Sent from a jelly bean shooting Epic. In your eye ....... phone.
If not I guess I will see if I can get an early upgrade. Sucks the SGS4 won't be out for a few weeks. I guess the SGS3 is good enough.
Unless the S4 is worth waiting...
agentfazexx said:
If not I guess I will see if I can get an early upgrade. Sucks the SGS4 won't be out for a few weeks. I guess the SGS3 is good enough.
Unless the S4 is worth waiting...
Click to expand...
Click to collapse
I would wait for the S4 with a 1.9ghz quad core processor. Just my humble opinion.
I have never used the insurance but I was thinking you have to pay around $100 to get a damaged phone replaced. I could be entirely wrong about that.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
jaxon01 said:
I would wait for the S4 with a 1.9ghz quad core processor. Just my humble opinion.
I have never used the insurance but I was thinking you have to pay around $100 to get a damaged phone replaced. I could be entirely wrong about that.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
When's it coming out on Sprint? Maybe I'll just wait...
I don't think the actual release date has been announced yet.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2

Cracked my screen and have to return to T-mobile.....

So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
Sent from my SGH-M919 using xda app-developers appor
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
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mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
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Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
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Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
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mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
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Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
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elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
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Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
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mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
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Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
Sent from my SGH-M919 using xda app-developers app

Asurion Insurance help?

So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
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Click to collapse
I've tried everything and the phone works it's just it's so slow my gfs epic 4g runs faster lol but thank you a lot for the info
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How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
patrao_n said:
How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
Click to expand...
Click to collapse
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
mkfryan said:
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
Click to expand...
Click to collapse
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
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chriswbush said:
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
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Click to expand...
Click to collapse
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
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RayTrue04 said:
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
News to me. Thanks for the info.
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jdsingle76 said:
News to me. Thanks for the info.
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Click to collapse
No problem. It's even noted on the site when filing a claim. I go through phones like crazy and I read everything. It goes something along the lines like any found devices claimed through Asurion are the property of Asurion and must be returned yada yada.. Something like that, it's been a while I lost or had a phone stolen lol
Ps: I had two claims this year. I would gladly screencap the email they sent me thanking me for returning my liquor damaged EVO LTE that was completely fried. So if they would take a liquor damaged one with a fried motherboard why not a water damaged one which still powers on?
Sent from my SPH-L900 using xda app-developers app
chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
A big part of me thinks Asurion is complete rip off. I used them once and paid the $100 deductible which pi$$ed me off because I had been paying them $9 a month over the past 4 years- enough to cover the cost of a new premium smartphone and the $100 deductible. And once I got my replacement phone (refurbished, not new) the first month or so were covered by the Sprint warranty yet, I still got charged me $9 for the "Asurion".
They want you to believe the replacement phone they are sending you cost them the same retail price you'd have bought it for from Samsung but that's bull****. I am sure they get them for buy them from sprint for whatever sprint pays for recycled phones., probably $50 then they mark it up 100% and viola $100 deductible. And if you tell Asurion you want a new phone instead of a refurbished phone they'll lie to you and tell you Samsung doesn't make the D710 anymore. But one visit to the Samsung website suggests otherwise.
In short I wouldn't think twice about getting over on Asurion.
And no it's NOT Insurance fraud. Insurance fraud is a crime when committed against a real insurance company which is regulated by the state.
Ask these people if they think you should stick it to Asurion.
Take the phone apart and hit the board lightly with rubbing alcohol and a soft tooth brush.
Before you do tho take a few pics of the board and post them and ill let ya know the extent of the damage
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I just went ahead and reported the phone water damaged and I'm just going to pay the 100 deductible I did get a call from assurion saying they do limited these forums and advises against fraud and they do monitor these forums.
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