My white xperia play has developed 3 hairline cracks on the white plastic that surrounds the LCD. The first crack developed after about 1 week, but I ignored it because it didn't really bother me, but today I have noticed 2 additional hairline cracks on the plastic! I have only had the phone for just over 3 months and it has never been dropped and hasn't got any other marks.
Will This be covered under my warranty?
Thanks for any advice.
simacca said:
My white xperia play has developed 3 hairline cracks on the white plastic that surrounds the LCD. The first crack developed after about 1 week, but I ignored it because it didn't really bother me, but today I have noticed 2 additional hairline cracks on the plastic! I have only had the phone for just over 3 months and it has never been dropped and hasn't got any other marks.
Will This be covered under my warranty?
Thanks for any advice.
Click to expand...
Click to collapse
Unless you can somehow prove it was caused by a manufacturing defect and not your own usage, it won't be covered under warranty.
Mine has a few cracks in the plastic around the screen, but one of those appeared after I tried cleaning out the edges and accidentally applied too much pressure. Another one of them was from dropping the phone.
Also, next time put your questions in Q&A, not general, thanks.
Sent from Asgard
simacca said:
My white xperia play has developed 3 hairline cracks on the white plastic that surrounds the LCD. The first crack developed after about 1 week, but I ignored it because it didn't really bother me, but today I have noticed 2 additional hairline cracks on the plastic! I have only had the phone for just over 3 months and it has never been dropped and hasn't got any other marks.
Will This be covered under my warranty?
Thanks for any advice.
Click to expand...
Click to collapse
I've never heard of a hairline crack. Would you be able to post some pics ?
sufy1000 said:
I've never heard of a hairline crack. Would you be able to post some pics ?
Click to expand...
Click to collapse
Dude, that's like when you're doin' lines and you get some in your mustache, man!
Sent from my R800x using XDA
Check this out
http://www.xperiablog.net/2012/03/2...story/?utm_source=dlvr.it&utm_medium=facebook
I have dropped my play plenty of times ( ) and dont even use screen protector.
Its still in pretty flawless state.
Only remotely similar mark in my play would be in right upper part of the screen (plastic area, not on the screen). I have small "hole" in there
But even then, it just might be because something sharp poked on it
Related
I notice a piece of lint under the glass on my desire. Not highly noticable, but still... I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath? I read that this was a common problem with the nexus one. not sure if its common on Desire, or if the dust was there when I bought it, or got in in the last 3 days.
I wouldn't consider replacing it or anything, not over that. Maybe over a dead pixel, buit not some lint. anyone else notice anything under their glass?
yup got same, a tiny piece above the menu key, about 2 mil from the bottom edge of the screen. not enough for me to send it back though.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
yeah I read quite a few threads on the matter. Theres a good chance you'd get the same in a replacement model so not worth it if its minor. Loving the phone though. some piece of kit
I didn't notice anything under the glass screen so far. I got mine on March 27th.
mcgon1979 said:
I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath?
Click to expand...
Click to collapse
Well that's not true. I have had an HD2 for several months now and as we know it has an even bigger screen than the desire.
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.
Halle said:
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.
Click to expand...
Click to collapse
Alas you are right. I have more dust under my screen than I did when I got the phone 2 months ago. So... I guess it's not airtight. well, not that I expected it would be. maybe they could not glue the amoled screen to the digitiser/glass in the amoled screens. who knows.
solution
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week
This is a massive problem with the Topaz. Dust gets in by the top of the volume key. Thankfully it's only noticeable with the phone switched off, so it's not serious issue, just very prevalent.
HTC need to improve their sealing process between digitisers and their screens.
I had dust under the screen after 1 week on the left hand side. Pretty bad design fault from HTC if you ask me. On my old HTC Magic dust came in from the speaker grille and then fell down from the top of the screen.
Back on the desire though I got a case and screen protector from amazon and no more dust has appeared since then.
jaymit said:
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week
Click to expand...
Click to collapse
Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.
mcgon1979 said:
Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.
Click to expand...
Click to collapse
They offered to take it in for repair (as opposed to replacement). Ah well. I'll hold onto it as its minor. I heard of some guy on here sending it off for repair only to get it back with more dust in it than originally.
I think the best thing is to examine the unit on the first day of purchase with a fine tooth comb. If anything is wrong then send it back to clove or hantec or whoever for a direct swap replacement. Next time... When Desires future heir is born I will do that.
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Dude there something with the screen.Its sh1t. i dropped the phone yesterday from my bed and on the right top of the screen there is a brake on the screen and some scratches too.I had Galaxy S and i dropped it several times and from higher position than bed and non a single scratch i dont mention the ****ing brake.i am already thinking replacing the digitizer .its a fuking new phone its not that i have problem with the broke as long my lcd is working but u know what i mean
was the swearing necessary?
replacing the glass is hard- the screen and lcd are apparently attached and spare parts are expensive, let alone the effort required to disassemble the phone (as the m/board etc are attached directly to the screen)
the screen is also laminated - maybe this coating is getting scratched? i don't know exactly what laminated glass is, just what it achieves.
Its necessary when they say Gorilla Glass should be Gorilla Glass.Its the same screen as galaxy s.Anyway i am afraid removing the digitizer would damage the LCD too by accident and the problem will be larger. so i am not quite ready to do that.i can live with a scratch
Sorry to hear your dramas with the phone.
I have mine now over a month.
I use a flip leather case now, but had none for the first two weeks and I use my phone a lot but with no screen protector and I don't have any scratches on it.
You must have hit something with sharp edges hard.
I had a SG2, never had a screen protector and was exposed as I didn't use a flip case. It never got any major scrathes, but hundreds of tiny ones that could be scene in the right light only.
This is a much better glass in my opinion.
Hope you are able to fix yours without too much trouble.
Cheers.
I too have many minor scratches, it does not hinder its use so I'm alright with it, I was but no longer using the HTC branded flip case that phones4u have me when I upgraded. Offers no protection and is clumsy to answer phone quickly lol.
Sent from my HTC One X using Tapatalk 2
phil112345 said:
was the swearing necessary?
Click to expand...
Click to collapse
Abso-f*cking-lutely ! I would be swearing too if that happened to me.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
I have noticed these micro-scratches too (funny I googled HTC One X micro scratches and this page came up). I haven't dropped my phone and I haven't put it in my pocket with anything else. At first I only noticed them in the sun, but now I can see them indoors as well. You have to turn the display off and hold it at an angle to see the scratches, but they are there.
Today i returned mine after 2 weeks it had a scratch in the midle on the screen and it was visible when the screen is off...
I hope they replace it i dont whant to have a scrached phone that costs 700 euro and is suposed to have gorila glass.
And i havent droped it or put it in my pocket with other items.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Think I have a few on mine now...not gonna get too beet up about it, it's only a phone and will probably be swapping it for something else in six months..... Which will probably get scratched too, lol.
Sent from my HTC One X using Tapatalk 2
Wow I'm really surprised when I read these posts
My story I had my one x in my pocket no case or screen protector and was in a rush for the bus and just chucked my coins in my pocket not realising it was the same pocket my one x was in and ran for the bus only when I went to get my coins that I realised my phone had been bouncing around with the coins in my pocket like a washing machine while I was running
Subsequently I almost scrapped myself thinking I've commited the ultimate sin I expected to see a crapload of scratches
To my disbelief besides a couple of light scratches on the polycarbonate back that just rubbed off the screen was fine I remember think what?! That can't be right and for the whole bus ride I was furiously examining the screen, holding it on an angle in the light to try and detect even the most minor of scratches and still found nothing ever since then I couldn't stop praising the screen on the one x
The camera lens was also scratch free but I'm thinking that was just sheer luck
Sent from my HTC One X using Tapatalk 2
look this http://www.youtube.com/watch?feature=player_embedded&v=e3ri6vrmPbc
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
I have two minor (about 5mm in length) hairline scratches on mine. Inspected my screen at an angle with powerful flashlight just to barely notice them after having read this thread.
I'm not going to be bothered by those, but I am going to do an occasional inspection and if I notice a trend I'll put a screen protector on.
I have some screen protectors for the phone and even applied one, but tore it off immediately because the bare screen is much better to the touch and does not have that stupid rainbow effect the protector had.
mobilitytoday said:
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
Click to expand...
Click to collapse
I had the thailand version too.
maybe some problem from there not using gorila glass.
Get a screen-protector ! I did as soon as I got my phone, why risk it
berek9999 said:
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Click to expand...
Click to collapse
Yeah, these are definitively legitimate scrathes, very irregular, there is no pattern.
They seem to get worse and worse every day...
A $2 dollar screen protector would have prevented this. Just saying.
Sent from my HTC One X using Tapatalk 2
I am tired of reading about problems in HOX. I start to think I have another phone no one x. I have it 1.5 month. I have no problem at all.
I am not using screen protector and case. Just a poutch.
Twice I had drop it from the base of the car and hit the screen in different places. No problem.
Usually I put in my pocket without the poutch. There is no scratch on the screen and polycarbonate.
See this video. http://www.youtube.com/watch?v=e3ri6vrmPbc&feature=player_embedded
Hello, so here is my problem:
I have cracked my cornin gorilla glass , which i droped from from less then 1meter... such a nonsence since my last phone galaxy s was droped a dozen times and not a single crack, but that is not the point.
So now i have cracked glass, but digitizer touch, and lcd works fine, i have ordered a replacement glass. Only one thing bothers me, now in those places where crack had appeared there are yellow dots , not very bright and in other collors like black red you cant see them, only in white blue and yellow.
I know that these dots came from a presure, so my question is will they disapear if i will remove the cracked screen as it can keep the presure on them, and should i do it urgent or i can wait for my replacement and then remove it ? becouse basicaly i need the phone to use it, but if in case it will damage my phone to the stage when those dots will not disapear i will not risk it.
What suggestion can you tell me ?
Kind regards
You'll be lucky to separate the glass from the LCD, I'm afraid.
BenPope said:
You'll be lucky to separate the glass from the LCD, I'm afraid.
Click to expand...
Click to collapse
Well this did not answear my question
Ok, I'll try again. Removing the cracked glass is likely to destroy your LCD.
BenPope said:
Ok, I'll try again. Removing the cracked glass is likely to destroy your LCD.
Click to expand...
Click to collapse
well the question was about the yellow dots, how to remove the glass i watched on youtube and it is easy, just need to give some heat to make glue more flexible and it will easily pop off.
Hi
spec0s said:
well the question was about the yellow dots, how to remove the glass i watched on youtube and it is easy, just need to give some heat to make glue more flexible and it will easily pop off.
Click to expand...
Click to collapse
You can't replace the front glass alone without destroying the LCD. Yellow spots will be the least of your worries believe me. Do let us know how you get on.
Regards
Phil
PhilipL said:
Hi
You can't replace the front glass alone without destroying the LCD. Yellow spots will be the least of your worries believe me. Do let us know how you get on.
Regards
Phil
Click to expand...
Click to collapse
well i will get my glass in 2 weeks, so will write you of my progress later, but i would like to know will those spots dissapear if everything will go well, or should i order a new lcd... the dots are not so big but still.
About a year ago I dropped my Dell streak from around 30cm. Because of the way it landed this cracked the gorilla glass.
So I ordered just the glass part, as like yourself the rest worked fine.
I stripped it down and took the screen out then set about separating the glass from the screen. I also did as you have and watched various YouTube vids to assist this.
Let me tell you, from my experience it was 2 hours down the pan. I did get the glass off, after much pulling, tugging, wiggling, heating and cooling. Only to find in the process that the actual screen underneath had ended up only fit for the bin. So I had to order the full assembly instead, this was fitted no problem.
Just my opinion though, if you want to tackle it go ahead, its your phone.
As for the yellow dots, can't help you on that I'm afraid.
Sent from my HTC One X using Tapatalk 2
Since I got my new Note 2 LTE last week, I've got very thin scratches on my screen, which is only visible under direct sunlight - I ordered for a screen protector way before I ordered my phone but my phone came very early in the post. Since these scratches are peeing me off, is they any way I can get the glass replaced? One that's scratch free and genuine?
All help would be greatly appreciated!
PS - Is it possible these scratches occurred through the manufacturing process?
Thank you!
Regards,
Dave
The stylus could have done it?
Yeah, possibly! I mean the scratches are extremely thin. I knew I shouldn't have used that damn stylus 'till I got a screen protector! I think that particles that are able to scratch we're carried by the stylus and left a nasty scratch
After seeing the various scratch tests on youtube,with keys and knives and whatnot(with hardly any scratches),its hard to imagine that stylus couldve done that.
Sand,maybe.
Get it replaced for another reason, and buy a screen protector for that one?
Well, not sure. I think this Gorilla Glass we get on the Note 2 is bu**s***. I've got all these tiny scratches on my phone, after a week; my phone has always been on a table or in my pants pockets with nothing else in the same pocket, I don't get how the hell it got scratched, just noticed it today and was pissed at work lol.
http://www.youtube.com/watch?v=nFdJOBOI3lY
Watch this . Makes you feel pity for that phone.
fml. it didn't even look like it scratched it! wtf?
Dirt/sand will easily scratch your screen
A screen protecter costs like $1
Why would you not use one
Sent from my GT-N7105 using xda premium
I dont know what you guys are doing. I use my pen, I walk on the beach daily and have the phone in my pocket. I take it out on the production floor at work and dont have any scratchs on my display. Even after 9 months of doing the same with my Note1, I dont have any scratches.
If you're really paranoid, you could research the cost it would cost to get your screen replaced, say $100.
Sell it for $50 cheaper than RRP. Then buy a new one. Profit I guess.
Beamed from Jupiter on my Galaxy Note II
This should be what you're after.
http://item.mobileweb.ebay.co.uk/viewitem?itemId=320984730131
I don't think it's the stylus or your handling as I have been using my note 2 for a few weeks now without a screen protector and I didn't notice any scratches. I don't know the real cause for your scratches but i have to tell you that in the note 2 user guide, there is a statement saying to don't put any screen protector. But it's purely your choice if you want to use it.
Sent from the undoubtedly best phone on earth, the Samsung Note II
Not to use any screen protectors? Why?
Handwritten from my Note 2
Laynee1 said:
Not to use any screen protectors? Why?
Handwritten from my Note 2
Click to expand...
Click to collapse
Because there is NO need to use any. If sand or dust gonna scratch it then a tiny protector, however pricey it is, won't save it either.
And really, these scratches come as per our usage pattern. I never could able to scratch my Note 1, which I used for 9 months and my S2, which was used for 6+ months. And no, I don't use my device carefully.
But the service center, where I submitted the Note 2 last week, was able to scratch the screen. I told them I'd give them an award.
is the lens glass (outer glass) replacable on the note2 ??on the s3 its quite a hard job to do and i ruined mine while trying.
is it not a combined unit outer glass and touch screen?
magyosha said:
is the lens glass (outer glass) replacable on the note2 ??on the s3 its quite a hard job to do and i ruined mine while trying.
is it not a combined unit outer glass and touch screen?
Click to expand...
Click to collapse
Proof. No bugger reads threads anymore.
FloatingFatMan said:
Proof. No bugger reads threads anymore.
Click to expand...
Click to collapse
thanks for your reply..
i cannot see either in this thread or others a definitive statement if the screen is the same glued to the digitizer type that the s3 has.
i can see the a outer screen can be purchased .. yes .
i am interested if it is the same or not as the s3 as when i heated my s3 up to fix the outer screen on that it buggered it up. and would breath a slight sigh of relief if the note2 outer screen was easier to replace,
forgive my inability to find the part you say i should of read
magyosha said:
thanks for your reply..
i cannot see either in this thread or others a definitive statement if the screen is the same glued to the digitizer type that the s3 has.
i can see the a outer screen can be purchased .. yes .
i am interested if it is the same or not as the s3 as when i heated my s3 up to fix the outer screen on that it buggered it up. and would breath a slight sigh of relief if the note2 outer screen was easier to replace,
forgive my inability to find the part you say i should of read
Click to expand...
Click to collapse
as I've read and watched on youtube before, I understood that most of the latest LCD/AMOLED/etc (screen) and digitizer(touch panel) of mobile units are glued tightly if not "built" together, hence "further" reducing or providing slimmer waistline for the actual unit,. i believe it can be taken apart but will be a "very" difficult task to do without leaving a mark or worst damaging the LCD/AMOLED screen,. just sharing my thought based on what I've learned on youtube and reviews which mostly is about tearing down new mobile devices,.
gedster314 said:
I dont know what you guys are doing. I use my pen, I walk on the beach daily and have the phone in my pocket. I take it out on the production floor at work and dont have any scratchs on my display. Even after 9 months of doing the same with my Note1, I dont have any scratches.
Click to expand...
Click to collapse
I do the same but still has scratches on my 3 weeks old note II
Skickat från min GT-N7100 via Tapatalk 2
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Are you unfold in temperatures below 0 degrees celcius?
If you are cracks so only possible is replace screen, use like this for full damage or sold like broken and buy new device.
mad13maddy said:
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Click to expand...
Click to collapse
Just check it's not the factory fitted screen protector that's not cracked. Mine cracked after ~12 months.
This can be removed and the screen has been fine since (>2 months now)
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
mad13maddy said:
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
Click to expand...
Click to collapse
Thats a shame. I agree with the post above, I think cold temperatures make them more susceptible.
hkr said:
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
Click to expand...
Click to collapse
You HAVE TO when it bubbles up, because it traps dirt and actually cracks the screen early. The screen protector doesn't protect from cracks forming in the crease of the display.
Samsung under fire as Galaxy Z Fold 3 screens crack for no reason at all after warranty expires
Multiple Galaxy Z Fold 3 users are complaining about a cracked internal display even though their phone sustained no trauma.
www.phonearena.com
Bigger case
My inner screen protector went bonkers about a week or two before 1 yr warranty expired last August....contacted Samsung and they sent me to a place to have a new screen protector installed (no fee). The person didn't do a good job, had a few bubbles.....I eventually traded it in to Samsung at the time the ZFold4 came out. Hope inner screen protector lasts longer.
The same crack happened to me as well.
I had to remove the screen protector after 6 month because it started to peel at the crease, trapping dust under it.
Two month after warranty expired, the screen cracked internally in the middle.
Our local samsung dealer claim that I broke the screen though no damage can be seen.
Someone should put a class action against samsung. It seems that everyone who purchased a samsung foldable device, will join the claim.