Related
I'm having problems getting my phone recognized by Heimdall (both Windows and Mac) and Odin (Windows). Here's the situation.
I have a practically fresh install of Windows with no drivers installed. I downloaded Heimdall to try and restore my Epic that has the [Phone] ! [PC] screen. I booted it into recovery mode, ran zadig, used a non-Samsung cable, etc. Heimdall's detect button recognizes my phone. However, when I actually try and do anything, I get "Error: libusb error: -12". I've seen some posts from different forums that say this is correlated with NOT having the zadig drivers installed, so I reinstalled them and rebooted for good measure. I still have the same problem.
So, I assumed that Heimdall was a lost cause and moved on to Odin. I'm following the how to in the dev forum and I installed the drivers mentioned there (x64 as I'm on Win 7 64 bit), downloaded the TAR, and so on. I open up Odin, put my phone in download mode, plug it in... and Windows says that it's an unknown device and can't recognize it. I've uninstalled/reinstalled the drivers several times, swapped out USB cables, and I can't find or think of anything more to do.
Help!
Okay when you open device manager and find the "unknown device" update the driver with your epic 4g drivers this will fix it hopefully... if not try and unistalling it pulling your usb out and popping out the battery and leave it out and plug in the usb and go into dlmode and it should reset things.
Sent from my SPH-D700 using xda premium
I'm getting a screen that says "The best software for your device is already installed. Windows has determined the driver software for your device is already up to date." and the dialog still shows Unknown Device.
Biggoron said:
Okay when you open device manager and find the "unknown device" update the driver with your epic 4g drivers this will fix it hopefully... if not try and unistalling it pulling your usb out and popping out the battery and leave it out and plug in the usb and go into dlmode and it should reset things.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
http://db.tt/gh3MgHKl
Try installing these.. more device specific drivers let me know if these work... did you unistall it and try an advanced install?
Sent from my SPH-D700 using xda premium
That's just a download for driver detective..
Biggoron said:
http://db.tt/gh3MgHKl
Try installing these.. more device specific drivers let me know if these work... did you unistall it and try an advanced install?
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Hmm that's weird sorry.... don't have a 64bit pc so I've never tried em.... I'm at a loss then... usually if you unistall it and go back into download mode it erases the previous setup and asks you for the reccommended install or advance install which is what you would want to advance install the correct drivers...
Sent from my SPH-D700 using xda premium
Well thanks for trying. I'm basically where I started, unfortunately: I put the phone in download mode, it tells me it's an Unknown Device, I can't update/advanced install the correct drivers, and Odin doesn't recognize my device.
Biggoron said:
Hmm that's weird sorry.... don't have a 64bit pc so I've never tried em.... I'm at a loss then... usually if you unistall it and go back into download mode it erases the previous setup and asks you for the reccommended install or advance install which is what you would want to advance install the correct drivers...
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
redct said:
Well thanks for trying. I'm basically where I started, unfortunately: I put the phone in download mode, it tells me it's an Unknown Device, I can't update/advanced install the correct drivers, and Odin doesn't recognize my device.
Click to expand...
Click to collapse
Just read someone fixed this by reinstalling Windows 7. Otherwise try Heimdall. It installs it's own drivers. Check out post 2 here:
http://forum.xda-developers.com/showthread.php?t=1052813
redct said:
I'm having problems getting my phone recognized by Heimdall (both Windows and Mac) and Odin (Windows). Here's the situation.
I have a practically fresh install of Windows with no drivers installed. I downloaded Heimdall to try and restore my Epic that has the [Phone] ! [PC] screen. I booted it into recovery mode, ran zadig, used a non-Samsung cable, etc. Heimdall's detect button recognizes my phone. However, when I actually try and do anything, I get "Error: libusb error: -12". I've seen some posts from different forums that say this is correlated with NOT having the zadig drivers installed, so I reinstalled them and rebooted for good measure. I still have the same problem.
So, I assumed that Heimdall was a lost cause and moved on to Odin. I'm following the how to in the dev forum and I installed the drivers mentioned there (x64 as I'm on Win 7 64 bit), downloaded the TAR, and so on. I open up Odin, put my phone in download mode, plug it in... and Windows says that it's an unknown device and can't recognize it. I've uninstalled/reinstalled the drivers several times, swapped out USB cables, and I can't find or think of anything more to do.
Help!
Click to expand...
Click to collapse
http://www.samsung.com/us/support/downloads/sprint/SPH-D700ZKASPR
this is a direct link to the drivers needed.
Well, I got it to work with Heimdall. It seems to have been a combination of the USB cable, USB port, and drivers that caused my problems. Here's how I got it to work for those who might have this problem in the future.
1. Uninstall literally everything related to Samsung, Heimdall, Odin, etc. This means uninstall any drivers, delete all instances of Odin, Heimdall, Kies, or any other software.
2. Reboot.
3. Download the latest version of Heimdall (1.3.1).
4. Remove the battery from your Epic and let it sit for about 15 minutes.
5. Get a fresh, non-Samsung (and possibly non Amazon, as that's another one that didn't work for me) USB cable. I opened a brand new Monoprice one that I had laying around.
6. Plug in the cable to a USB port directly on your computer.
7. Hold down power and 1 while plugging in the USB cable (this is with the battery still out).
8. Run zadig.exe, which comes with Heimdall. The computer should recognize it as a Samsung composite device or "Gadget serial". Install drivers.
9. Open Heimdall and flash. DON'T TOUCH ANYTHING UNTIL IT'S DONE!
Great. As long as u got it to work. Excellent.
Sent from my SPH-D700 using xda premium
Nice job redct. I get mine to flash by whispering to it "it'll be OK...it will make you better"....LOL
Sent from my SPH-D700 using XDA App
don't know if you are still around,..but THANK YOU THANK YOU!!!! After all my searching and seaching,. this post saved me. Uninstalled drivers, rebooted pc, and the rest is history. Before I used heimdall I reinstalled the drivers and unzipped odin,. and odin recognized the phone,.so getting phone back up was just a matter of adding 2 files to odin and waiting!
this site had ALL the files I needed as well
epiccm.blogspot.com ..I cant post the direct link yet but maybe search factory firmware with the site.
redct said:
6. Plug in the cable to a USB port directly on your computer.
Click to expand...
Click to collapse
I suspect this might of been your issue. Where you plugged into a hub or an extension cable?
kennyglass123 said:
Nice job redct. I get mine to flash by whispering to it "it'll be OK...it will make you better"....LOL
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
ROFLMBO
So I have done something to my epic, I don't know if it would count as bricked soft bricked or whatever but when I turn it on it bootloops on samsung logo but I can still enter download mode, So I figured I would flash a stock rom with odin and start over.
I went to this thread
http://forum.xda-developers.com/showthread.php?t=1052813
downloaded necessary drivers
installed and tried to connect to odin
I've tried every combination of powering the phone with the computer, then putting in download mode
I've tried powering on with battery booting into download mode opening odin selecting pit and tar and then pluging it in and nothing.
when the pc does recognize the phone it says device not recognized or device malfunctioned.
I saw a post somewhere with someone saying I needed to "advanced install" the drivers. So whatever that means I tried to uninstall the device from device manager while plugged in in download mode and updating the driver to the 64bit samsung usb driver and it says "unknown device already has best driver installed"
the computer I'm using is an HP DM1-4010us not that I think it would matter.
If anyone has anymore suggestions, or can suggest a method or pattern of step by step what I need to do
maybe install the drivers in a different compatibility mode?
what about odin compatibility?
System UAC is turned off and firewall is off too just in case it may be blocking odin from communicating with comm ports so I know that can't be the issue.
Thanks for listening to my overly detailed and confused ramblings and thanks in advance for any advice or help offered.
Kcrick said:
So I have done something to my epic, I don't know if it would count as bricked soft bricked or whatever but when I turn it on it bootloops on samsung logo but I can still enter download mode, So I figured I would flash a stock rom with odin and start over.
I went to this thread
http://forum.xda-developers.com/showthread.php?t=1052813
downloaded necessary drivers
installed and tried to connect to odin
I've tried every combination of powering the phone with the computer, then putting in download mode
I've tried powering on with battery booting into download mode opening odin selecting pit and tar and then pluging it in and nothing.
when the pc does recognize the phone it says device not recognized or device malfunctioned.
I saw a post somewhere with someone saying I needed to "advanced install" the drivers. So whatever that means I tried to uninstall the device from device manager while plugged in in download mode and updating the driver to the 64bit samsung usb driver and it says "unknown device already has best driver installed"
the computer I'm using is an HP DM1-4010us not that I think it would matter.
If anyone has anymore suggestions, or can suggest a method or pattern of step by step what I need to do
maybe install the drivers in a different compatibility mode?
what about odin compatibility?
System UAC is turned off and firewall is off too just in case it may be blocking odin from communicating with comm ports so I know that can't be the issue.
Thanks for listening to my overly detailed and confused ramblings and thanks in advance for any advice or help offered.
Click to expand...
Click to collapse
Try a different USB port and cable the stock cable sucks azz try a blackberry cable.
Have you tried a different usb port?
I have always used the cable that came with my epic, are you using it?
I'd at least open odin, put your phone into download mode and then connect it to the PC and see if with the stock cable it is recognized. That will tell you perhaps the cable you're using isn't connecting right for odin's use.
do you have any other cell phone drivers on your PC? I've seen where they conflict. Remove all cells phone drivers, reboot, install the epic drivers for win7 64bit
EDIT: damn i type slow. someone got itn there already
jdelano said:
EDIT: damn i type slow. someone got itn there already
Click to expand...
Click to collapse
LOL it happens to all of us at some point
jdelano said:
Have you tried a different usb port?
I have always used the cable that came with my epic, are you using it?
I'd at least open odin, put your phone into download mode and then connect it to the PC and see if with the stock cable it is recognized. That will tell you perhaps the cable you're using isn't connecting right for odin's use.
do you have any other cell phone drivers on your PC? I've seen where they conflict. Remove all cells phone drivers, reboot, install the epic drivers for win7 64bit
EDIT: damn i type slow. someone got itn there already
Click to expand...
Click to collapse
I've got 2 usb cables, a motorola and a htc neither will work. both are really good condition thick and well made, ive tried all usb ports as well. odin does not recognize the phone at all. no other drivers are installed as I just reformatted my pc 3 days ago. all updates done.
Try hiemdall it uses its own drivers...
Sent from my SPH-D700 using xda premium
Big Goron said:
Try hiemdall it uses its own drivers...
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Heimdall fails to install drivers or detect the device, does this with AND without the samsung 64bit drivers installed.
Try downloading kies air to get drivers.
Sent from my SPH-D700 using xda premium
Make sure you downloaded the drivers named "Samsung_Mobile_Drivers_V1.3.8.." if not then that's the problem, if you need it I can email you the the file. Try all the usb cables in your house and all the computers as well, and take out sd card, I've also had this odin problem and I'm also sure it's your drivers since there are like 10 samsung drivers floating around lol.
Edit: nvm I downloaded the drivers from the thread you linked and they are correct.. try different cables, no battery no sd card, and different computers
Sent from my SPH-D700 using xda premium
Ok first, Hi its my first time here.
I looked around, found a similar thread but lost it during registration.
I am slowly working on my first root using QBKing77's videos. Having not done anything to the phone yet windows sees the phone just fine. When i put it into download mode for odin windows says that "usb device not recognized".
I have checked the cable, used different ports, used different cable, uninstall reinstall drivers, try with no sd card and diff sd card. all of these have had the same result. Once again, pc sees phone just fine when normally running.
help please.
Does Odin see it? Are the drivers from the official Samsung website. If your lucky try another computer. If still doesn't work then your phone hates you It sounds like windows is secretly having an issue installing drivers. If you can try MAC/Heimdall because Mac doesn't need drivers
Sent from my SPH-D700
Delete the drivers from your computer. Turn on USB Debugging on the phone and plug it into the computer and let Windows find and install all the drivers from Windows Update. May take like 30 minutes to get them all.
Sent from my SPH-D700 using xda premium
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Edit: I solved this problem. What the problem was that I was missing usb.inf in WINDOWS/INF . To get this file, I got it from the other computer. At the time of me doing this, my only goal was to fix my webcam because I was getting an error about a missing .inf file.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
lambohoos said:
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No, it is a home computer.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Venomusdragon said:
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Click to expand...
Click to collapse
SP3 means Service Pack 3.
Kies did not solve my issue. Thanks for your help so far.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
leaderbuilder said:
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
Click to expand...
Click to collapse
I'm pretty sure it is not my antivirus because the other computer has the exact same antivirus. Also, in Device Manager, I enabled hidden devices and I do not see any drivers that seem like they have to do with Samsung.
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
I Use usbdeview to remove the devices
Sent from my SPH-D710 using xda app-developers app
leaderbuilder said:
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Uninstalling Kies right now. I will post after I reboot my computer.
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
cuber268 said:
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
Click to expand...
Click to collapse
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
leaderbuilder said:
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
Click to expand...
Click to collapse
This shows up on other computers but not this one. I did install CM9 onto my phone, but when I was on stock, this problem was still happening. This is most likely something with this PC. Thanks for you help.
Well then that's it. PC is the issue it won't show. Something is pooped.
Good luck.
Just to be clear, when someone says, 'try different usb ports' make sure you only use the ports on the motherboard and not the ones on the front of the case or door.
It's the difference between powered and un powered.
That one the threw me for a loop on my win7 when I usually use my laptop with xp.
Hi all,
I have a problem that i can't work out
I tired connecting my note to any pc but it just doesn't recognize it
I tried windows xp 7 and 8
Desktop and laptop
Tried changing the cables
Tried lots of different drivers and different usb ports 2 and 3
Just Don't know what to do
Pleaseeeee helllllpppp
Sent from my GT-N7100 using xda app-developers app
MaorHassan said:
Hi all,
I have a problem that i can't work out
I tired connecting my note to any pc but it just doesn't recognize it
I tried windows xp 7 and 8
Desktop and laptop
Tried changing the cables
Tried lots of different drivers and different usb ports 2 and 3
Just Don't know what to do
Pleaseeeee helllllpppp
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Check whether you've firs installed Samsung USB Drivers in computer. Install KIES and it'll automatically install the drivers.
Also check the USB Debugging mode is not checked in your phone. It'll be there in Developer Options
adb non detect.
Yeah. I am having similar problem. Pc wont detect my phone even when usb debugging is on or off. Installed all necessary drivers and still wont detect. In fact my note 8.0 having the same problem. It was ok a few days back. Is it the phone or pc that is causing the problem? Note 2 was derooted and 8.0 original fw. Can anyone help?
yes i have the same issue as well
i have no idea why
Try to do everything from the begining. Uninstall all previous drivers that you have installed. Restart your computer. You could download and install Samsung drivers pack only if you don't use Kies (search on Google for the latest pack) or download and install latest Samsung Kies suite and install drivers that come with it. After that connect your phone to the PC using your USB cable. When it starts to search for drivers open that notification and you will see something like >> Skip obtaining drivers from internet<< Then it will automaticaly install drivers from PC (the one that you have installated previously) or it will prompt you to point to the folder where drivers were instalated. I can't remember exactly how it goes but this is the solution that worked for me...And you must click on skip for every single item (on driver list) or it will not be instalated properly...
Sent from my GT-N7100
i just connected now the phone to a brand new windows 7 installation that has no drivers at all
after 2 seconds i get USB DEVICE not recognize and thats it from there i cannot do anything
MaorHassan said:
i just connected now the phone to a brand new windows 7 installation that has no drivers at all
after 2 seconds i get USB DEVICE not recognize and thats it from there i cannot do anything
Click to expand...
Click to collapse
Install drivers first and than follow all the steps that I have mentioned in the post before...
Sent from my GT-N7100
I have it 2 just connect a couple times on the same port and then he connects by me
Sent from my GT-N7100 using xda app-developers app
No, it's useless to reinstall driver, just buy a new usb sync/charge cable, that works for me.
Sent from my GT-N7100 using xda app-developers app
i tried 10 cables
i tried installing new drivers on a fresh windows installation
and connect the device but after 2 seconds i get unknown device and red X and thats it
i just dont understand what else can i do to solve this issue its driving me CRAZY!!!!