Develop Bugs

Epic 4g Not recognized on Windows 7 64 bit

I'm from the Evo 4G section of xda and just bought an Epic 4G from a friend to play around with. I've rooted and fully customized my Evo 4G and my uncle's Samsung Infuse. So I am not new to the rooting side of these phones. However, I just can't seem to get this to work no matter how hard I try.
Ok so I have done Google searches and sifted through the various "fixes" here on xda....I cannot, no matter what I do, get my epic 4g to be recognized on my Windows 7 64 bit.
I've downloaded and installed about 3 or 4 different USB driver files. I've gone through 2 different cables. I've uninstalled and even updated drivers via Windows. And I've installed and updated Kies. I bought the phone from a friend of mine who had done a full system restore before he gave it to me. So if there were any system issues they should be gone. When I plug in one of the cables the phone shows that the USB cable is connected and I have USB debugging on. But my computer shows "Uknown Device." Does anyone have any suggestions for me please?
I've included screenshots of what my computer shows me. Any help, or reference literature that I may have overlooked, that you guys can provide would be extremely helpful.

There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.

I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App

BillyBob3 said:
I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Mine works fine on my 64bit Laptop. I had to update drivers once though since going to GB leak broke it. On my desktop it will only work if connected in the rear USB port.
Sent from my SPH-D700 using XDA App

I've used atleast 3 different computers with 64 bit windows 7, I never did anything special except for download the drivers from samsungs website...

I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.

Concordium said:
I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.
Click to expand...
Click to collapse
Where it says unknown device double click on that then go to update driver then browse to location of unzipped samsung drivers.
Sent from my SPH-D700 using xda premium

Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.

jdawg101 said:
Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.
Click to expand...
Click to collapse
That post and those drivers are old...
Go here and get the drivers from Samsung:
http://www.samsung.com/us/support/downloads/SPH-D700ZKASPR
AFAIK, that package should install the correct drivers for the OS.
GL
=]

I install 32 and 64 bit drivers for the i9000
Sent from my SPH-D700 using Tapatalk

I have literally the same problem, phone was reconized and connected fine when i was running xp 32 bit, installed windows 7 64 bit and nothing i do will work. Was your problem ever resolved?

All i can say is try extracting the drivers thru 7zip
then extract the files it gives you
then u should see like a folder and then copy and paste the
folder in the c: program files
and then go back to device manager and then actually manaually search for
drivers and that should work cuz it worked for me im using Windows 8

unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx

For those having trouble getting the drivers installed in Win7(x64/x86).
A workaround could be to use WUBI (Ubuntu's windows based installer that adds an option to boot to Ubuntu, while allowing it [Ubuntu] to be uninstalled from windows like a "normal" program).
Install WUBI, boot to Ubuntu, problem solved!
If the point of installing the drivers it to get Odin working...
The WUBI workaround would still work, you would just replace Odin with Heimdall (which is 100x better/more stable than Odin anyway).
I realise this is a lot to do for resolving a driver install problem, but... Heimdall pwns Odin anyway.
GL
;]

apugslovesxda said:
unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx
Click to expand...
Click to collapse
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium

kennyglass123 said:
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
and if your in download mode when you hook your phone up
it will show up under modem it wil not show until you connect your phone

Ok I had to do the following inorder for it to work on my windows 7 x64 bit
I download the samsung epic 4g driver samsung_mobile_driver_v1.3.800.0.msi
I then used 7zip to extract the file
I then used the msi file and installed it
I then used 7 zip and extracted the samsung_mobile_driver_v1.3.800.0.msi file to a directory
I then DISABLE ALL INTERNET ACCESS ON THE LAPTOP BY TURNING OFF WIFI AND OR PULLING THE LAN CABLE OUT THE PC.
I then plug the phone into the pc usb slot
let the pc find the drivers
if it does not find them point to the extracted directory you did above and it will be good.
now do ##8778# and place the bottom into pda and if it cant find drivers point it to the extracted directory.
now turn phone off and go into download mode 1 key and power button and let windows find the drivers

jmuru said:
There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.
Click to expand...
Click to collapse
Oh... my... god. I spent hours today trying to figure out how to get this phone I picked up to show me its sd card as a drive. Everyone on the internet seemed to be saying it was the lack of the right drivers, though they all disagreed on what the right drivers were. I tried so many different drivers, no luck.
That above, that I quoted: all it took. Why would it possibly be misconfigured out of the box in such a weird, impossible-to-locate way? Jeez.
(Anyway, I know I'm bumping a super old thread with this first post, but I felt compelled not just to thank this person for restoring my sanity, but also to bump up this thread's relevance for future googlers going as crazy as I was going.)

[HELP] Epic 4g win7 64 odin [HELP]

So I have done something to my epic, I don't know if it would count as bricked soft bricked or whatever but when I turn it on it bootloops on samsung logo but I can still enter download mode, So I figured I would flash a stock rom with odin and start over.
I went to this thread
http://forum.xda-developers.com/showthread.php?t=1052813
downloaded necessary drivers
installed and tried to connect to odin
I've tried every combination of powering the phone with the computer, then putting in download mode
I've tried powering on with battery booting into download mode opening odin selecting pit and tar and then pluging it in and nothing.
when the pc does recognize the phone it says device not recognized or device malfunctioned.
I saw a post somewhere with someone saying I needed to "advanced install" the drivers. So whatever that means I tried to uninstall the device from device manager while plugged in in download mode and updating the driver to the 64bit samsung usb driver and it says "unknown device already has best driver installed"
the computer I'm using is an HP DM1-4010us not that I think it would matter.
If anyone has anymore suggestions, or can suggest a method or pattern of step by step what I need to do
maybe install the drivers in a different compatibility mode?
what about odin compatibility?
System UAC is turned off and firewall is off too just in case it may be blocking odin from communicating with comm ports so I know that can't be the issue.
Thanks for listening to my overly detailed and confused ramblings and thanks in advance for any advice or help offered.

Kcrick said:
So I have done something to my epic, I don't know if it would count as bricked soft bricked or whatever but when I turn it on it bootloops on samsung logo but I can still enter download mode, So I figured I would flash a stock rom with odin and start over.
I went to this thread
http://forum.xda-developers.com/showthread.php?t=1052813
downloaded necessary drivers
installed and tried to connect to odin
I've tried every combination of powering the phone with the computer, then putting in download mode
I've tried powering on with battery booting into download mode opening odin selecting pit and tar and then pluging it in and nothing.
when the pc does recognize the phone it says device not recognized or device malfunctioned.
I saw a post somewhere with someone saying I needed to "advanced install" the drivers. So whatever that means I tried to uninstall the device from device manager while plugged in in download mode and updating the driver to the 64bit samsung usb driver and it says "unknown device already has best driver installed"
the computer I'm using is an HP DM1-4010us not that I think it would matter.
If anyone has anymore suggestions, or can suggest a method or pattern of step by step what I need to do
maybe install the drivers in a different compatibility mode?
what about odin compatibility?
System UAC is turned off and firewall is off too just in case it may be blocking odin from communicating with comm ports so I know that can't be the issue.
Thanks for listening to my overly detailed and confused ramblings and thanks in advance for any advice or help offered.
Click to expand...
Click to collapse
Try a different USB port and cable the stock cable sucks azz try a blackberry cable.

Have you tried a different usb port?
I have always used the cable that came with my epic, are you using it?
I'd at least open odin, put your phone into download mode and then connect it to the PC and see if with the stock cable it is recognized. That will tell you perhaps the cable you're using isn't connecting right for odin's use.
do you have any other cell phone drivers on your PC? I've seen where they conflict. Remove all cells phone drivers, reboot, install the epic drivers for win7 64bit
EDIT: damn i type slow. someone got itn there already

jdelano said:
EDIT: damn i type slow. someone got itn there already
Click to expand...
Click to collapse
LOL it happens to all of us at some point

jdelano said:
Have you tried a different usb port?
I have always used the cable that came with my epic, are you using it?
I'd at least open odin, put your phone into download mode and then connect it to the PC and see if with the stock cable it is recognized. That will tell you perhaps the cable you're using isn't connecting right for odin's use.
do you have any other cell phone drivers on your PC? I've seen where they conflict. Remove all cells phone drivers, reboot, install the epic drivers for win7 64bit
EDIT: damn i type slow. someone got itn there already
Click to expand...
Click to collapse
I've got 2 usb cables, a motorola and a htc neither will work. both are really good condition thick and well made, ive tried all usb ports as well. odin does not recognize the phone at all. no other drivers are installed as I just reformatted my pc 3 days ago. all updates done.

Try hiemdall it uses its own drivers...
Sent from my SPH-D700 using xda premium

Big Goron said:
Try hiemdall it uses its own drivers...
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Heimdall fails to install drivers or detect the device, does this with AND without the samsung 64bit drivers installed.

Try downloading kies air to get drivers.
Sent from my SPH-D700 using xda premium

Make sure you downloaded the drivers named "Samsung_Mobile_Drivers_V1.3.8.." if not then that's the problem, if you need it I can email you the the file. Try all the usb cables in your house and all the computers as well, and take out sd card, I've also had this odin problem and I'm also sure it's your drivers since there are like 10 samsung drivers floating around lol.
Edit: nvm I downloaded the drivers from the thread you linked and they are correct.. try different cables, no battery no sd card, and different computers
Sent from my SPH-D700 using xda premium

[Q] Windows wont recognize phone while in download mode

Ok first, Hi its my first time here.
I looked around, found a similar thread but lost it during registration.
I am slowly working on my first root using QBKing77's videos. Having not done anything to the phone yet windows sees the phone just fine. When i put it into download mode for odin windows says that "usb device not recognized".
I have checked the cable, used different ports, used different cable, uninstall reinstall drivers, try with no sd card and diff sd card. all of these have had the same result. Once again, pc sees phone just fine when normally running.
help please.

Does Odin see it? Are the drivers from the official Samsung website. If your lucky try another computer. If still doesn't work then your phone hates you It sounds like windows is secretly having an issue installing drivers. If you can try MAC/Heimdall because Mac doesn't need drivers
Sent from my SPH-D700

Delete the drivers from your computer. Turn on USB Debugging on the phone and plug it into the computer and let Windows find and install all the drivers from Windows Update. May take like 30 minutes to get them all.
Sent from my SPH-D700 using xda premium

[SOLVED] Phone Not Recognized by Computer

Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Edit: I solved this problem. What the problem was that I was missing usb.inf in WINDOWS/INF . To get this file, I got it from the other computer. At the time of me doing this, my only goal was to fix my webcam because I was getting an error about a missing .inf file.

cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA

lambohoos said:
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No, it is a home computer.

cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...

Venomusdragon said:
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Click to expand...
Click to collapse
SP3 means Service Pack 3.
Kies did not solve my issue. Thanks for your help so far.

cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.

leaderbuilder said:
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
Click to expand...
Click to collapse
I'm pretty sure it is not my antivirus because the other computer has the exact same antivirus. Also, in Device Manager, I enabled hidden devices and I do not see any drivers that seem like they have to do with Samsung.

Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium

I Use usbdeview to remove the devices
Sent from my SPH-D710 using xda app-developers app

leaderbuilder said:
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Uninstalling Kies right now. I will post after I reboot my computer.

I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.

cuber268 said:
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
Click to expand...
Click to collapse
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.

leaderbuilder said:
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
Click to expand...
Click to collapse
This shows up on other computers but not this one. I did install CM9 onto my phone, but when I was on stock, this problem was still happening. This is most likely something with this PC. Thanks for you help.

Well then that's it. PC is the issue it won't show. Something is pooped.
Good luck.

Just to be clear, when someone says, 'try different usb ports' make sure you only use the ports on the motherboard and not the ones on the front of the case or door.
It's the difference between powered and un powered.
That one the threw me for a loop on my win7 when I usually use my laptop with xp.

driver question

I posted another thread with problems with odin and my ace 2. I uninstalled all the samsung driver's, I then reinstalled the samsung driver's and i get all these missing bluetooth driver's and 2 android driver's on my device manager. I can assume this is why odin is not working can anyone help please ? I have attached an image of my device manager. Also the samsung ADB interface driver only pops up when my device is plugged into my computer.
Thanks
Sam

samwage123 said:
I posted another thread with problems with odin and my ace 2. I uninstalled all the samsung driver's, I then reinstalled the samsung driver's and i get all these missing bluetooth driver's and 2 android driver's on my device manager. I can assume this is why odin is not working can anyone help please ? I have attached an image of my device manager. Also the samsung ADB interface driver only pops up when my device is plugged into my computer.
Thanks
Sam
Click to expand...
Click to collapse
I don't know about the bluetooth drivers but indeed Android adb driver should work. So here is what I suggest.
Go to the Samsung Android Phone tab, and uninstall these 2 drivers in there, restart laptop, then go and download the ace 2 drivers from here and see if it works, ah btw let the phone connected during the whole process.

Thanks for the advice i followed your advice, uninstalled both the samsung and ADB then restarted my computer. I then reinstalled the drivers you provided with my device plugged in, while they were installing. I got the bluetooth drivers popup again, Also theres a new thing under my portable devices tab i will post more screenshots this is really boggling me :/

Also this popped up when installing the drivers to do with the bluetooth.....

looks like MTP won't work either eh? Well let's see if it's the phone or the pc
Firstly follow those instuctions to do some troubleshooting.
1) Go to http://www.microsoft.com/en-us/downl....aspx?id=19153
3) Download the file
6) Run it
7) Follow the instuctions (NextNextNextNext)
That's it, now the MTP devices should work correctly.*
(ALSO Try de-selecting usb debugging)
If this won't work then I guess it's a problem with the phone.I read somewhere in a thread that some dude with the same problem on a samsung phone did factory wipe, wiped dalvik, and installed another ROM, then the usb drivers problem got fixed.
Good luck.
EDIT: Also check this site here it seems to have solution regarding the bluetooth peripheral thing.

none of those links work It has also stopped coming up as mtp it now just says GT-I8160. Also i noticed when i start up my computer it fails to start until i unplug it and plug it in again (attached pictures)

Also there is no android adb anymore its just the samsung one.... is this right? i appreciate your help
I am also using a 64bit version of windows 7 if that makes any difference.

Have you tried connecting the phone to some other pc just to know which one is the problem?
I've ran outta ideas...well the problem seems to be with the device itself and if not then it's probably the usb port,maybe insert to another port or try your luck on google, search for something like "windows failed to recognize android phone"or smth similar. I'll do some more research and try to help y'out tomorrow
Sent from my GT-I8160 using xda app-developers app

I tried disabling usb debugging also i tried the drivers on my netbook. I am having really strange problems on there with odin i plug it in and odin wont pick it up and as soon as i unplug it it says added then removed very weird :/ thats only when the phone is in download mode....

Im thinking its either the cable or the phone. Im not sure though..

Remove all Samsung related drivers.
Restart pc
Use cccleaner to clean the registry
Reboot pc
Use the drivers that i have provided in the s advance forum in my all in one guide. Install the drivers without connecting the phone.
After the drivers are installed, turn off internet connection and then connect the phone.
Sent from my GT-I9070 using xda premium

Thanks for the new idea shaaan I have succesfully followed steps 1 and 2. But I am struggling to find your all in one guide would one be kind to link me ? I did a forum search with no luck. Also I am using a galaxy GT-I8160 would using the s drivers matter? and thanks for the help mojito0 I would like to think it isn't the cable or phone, as I have literaly owned them for 8 days (just over a week). I can always see if i can borrow another cable of my friend today though
edit: I found your all in one guide I am now going to attempt what you said

After removing all the samsung related drivers and restarting I get all these devices come up? The device is not plugged in either.

I dont know if this helps atall, but I finished doing what you said ignoring the drivers.... Then went to flash using odin, Put the phone into download mode and noticed that after a couple of seconds of being stuck on setup connection. It then says the GT-I8160 cannot start, Also the mtp and adb android driver is still displaying that yellow explanation mark :/ I am a newbie to android here and dont know the difference betwene the samsung adb and the android one as listed do they both need to be working?

Remove all the displayed devices from other devices, also remove that Samsung adb thingy and also there will be one Samsung related device in the usb section! Remove them all and then follow my steps.
As for your driver query, the drivers are universal for a specific range of devices. The driver version 2.0+ should work for all devices which were released in 2012
Sent from my GT-I9070 using xda premium