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Can anyone help me?
I'm running windows 8 64-bit, and I have an HTC One from VZW.
The phone is recognized via ADB, but whenever I get into the bootloader, it tells me the device isnt recognized and I can't do any fastboot commands with it. I was able to root and use fastboot on my N7 2013 from the same PC, so this is frustrating because I want to send my One in to sonic but if I can't DO anything when I s-off there's no point in sending it it.
If anyone can help I'd appreciate it.
Thanks
PS - I've only tried this PC, no others. It may work on my macbook but thats away for repair.
crazyg0od33 said:
Can anyone help me?
I'm running windows 8 64-bit, and I have an HTC One from VZW.
The phone is recognized via ADB, but whenever I get into the bootloader, it tells me the device isnt recognized and I can't do any fastboot commands with it. I was able to root and use fastboot on my N7 2013 from the same PC, so this is frustrating because I want to send my One in to sonic but if I can't DO anything when I s-off there's no point in sending it it.
If anyone can help I'd appreciate it.
Thanks
PS - I've only tried this PC, no others. It may work on my macbook but thats away for repair.
Click to expand...
Click to collapse
I would just install HTC Sync, sounds like it's a driver issue and HTC Sync will provide those needed new drivers for HTC.
andybones said:
I would just install HTC Sync, sounds like it's a driver issue and HTC Sync will provide those needed new drivers for HTC.
Click to expand...
Click to collapse
So just install and plug my phone in and the drivers will be installed?
Sent from my HTC6500LVW using Tapatalk 4
EDIT - that didnt do anything
Looks like I need to try something else...
crazyg0od33 said:
EDIT - that didnt do anything
Looks like I need to try something else...
Click to expand...
Click to collapse
sorry, thought I read it installed all the new drivers, you could try using Google to find the HTC current drivers, I can give you the numbers I have on mine my cpu is win 7 64bit not sure if it'll help but when in "uninstall or change a program" my HTC BMP USB Driver driver # is 1.0.5375
and my HTC Driver Installer driver # is 4.0.1.001
can't say it this helps at all but this is the CPU I used that I fixed the issue with
Best of luck!
andybones said:
sorry, thought I read it installed all the new drivers, you could try using Google to find the HTC current drivers, I can give you the numbers I have on mine my cpu is win 7 64bit not sure if it'll help but when in "uninstall or change a program" my HTC BMP USB Driver driver # is 1.0.5375
and my HTC Driver Installer driver # is 4.0.1.001
can't say it this helps at all but this is the CPU I used that I fixed the issue with
Best of luck!
Click to expand...
Click to collapse
My BMP is the same but my HTC Driver Installer is 4.0.3.001
Maybe I can find that other one and it will work for me
Here is a previous post I made to another guy having the same problem. Not sure if this will help but this is what I did.
I had this problem too running windows 8 x64. I think my problem was that I installed the sdk first with google's USB driver and not HTC's driver. What I did to make it work is switch computers over to my wifes which at the time I hadn't installed anything on yet. I went to htcdev.com and went to the part of the site where it is step-by-step on how to unlock the bootloader. I installed the Java Runtime Environment on the link provided on the upper right side of the site, then I installed the HTC sync manager on the link provided as well. I had my phone connected to my computer usb 2.0 (not usb 3.0) the whole time and with USB debugging enabled (not in fastboot mode, but with phone normally on). After that I took the three files from the sdk that htc wants you to place in a separate folder and put them in c:\Android. I did not install anything from sdk this go around.. i just took the three files out and put them in a separate folder as instructed by htc. After that I opened cmd and directed it to the folder I placed the files in (cd c:\Android) and ran command "adb reboot bootlader" Once I did that and hit fastboot the "My HTC" in device manager no longer had an exclamation point. So in summary, I couldn't reverse the drivers from my computer that I installed first so I resorted to using my wife's computer that didn't have anything installed yet. I installed JRE, then HTC sync software, and just used the 3 files HTC wants from sdk and placed them into a separate folder. I didn't install anything from sdk. It all worked after that. I don't have instructions on how to reverse the usb drivers you have already installed because I couldn't figure it out... in fact, I formatted windows on my pc and am reinstalling. Hope this helps.
-eL
eL_777 said:
Here is a previous post I made to another guy having the same problem. Not sure if this will help but this is what I did.
-snip-
-eL
Click to expand...
Click to collapse
Yeah I'm going to try it out on my roommates laptop that only has samsung drivers and the ADB installed and see what happens. Can't reformat the PC cause it's my School desktop and I've got work on there.
Once my macbook pro comes back from repairs I'll use that though, since I've never had issues running adb commands on my mac
Found a soultion
After I tried almost everything I tried to improvise and try something totally different and it worked!
First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !
And It works...
:good:
gald said:
After I tried almost everything I tried to improvise and try something totally different and it worked!
First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !
And It works...
:good:
Click to expand...
Click to collapse
MPT USB Drive isnt one of my options
However I've found that it's microsofts USB3 drivers, which override the Intel ones.
I just got my macbook back from repairs and it has USB3 ports as well so I was worried it wouldnt work, but its working fine from there
I'm having this same problem and nothing I do is working. I even tried from another computer but had no luck. adb finds the phone fine but fastboot just won't work. This is keeping me from getting S-Off. Someone please help.
Edit: Nevermind I think the issue is that I'm using Windows 8.1
I'm having the same problem I'm windows 8 64bit...
I have a nagging feeling that it's pda net.. I need to look into it today sometime
Sent from my HTC6500LVW using xda app-developers app
Hello, I cannot get my computer to recognize my phone while in download mode, thus I cannot load a KDZ file to restore my soft bricked phone. I have the latest LG device drivers installed and have been able to transfer files before I bricked my phone (I accidentally wiped the OS in TWRP). Device manager states that there is a problem with the drivers. Is there anyway I can restore my phone? Thanks in advance
- Philip
basketballexplo said:
Hello, I cannot get my computer to recognize my phone while in download mode, thus I cannot load a KDZ file to restore my soft bricked phone. I have the latest LG device drivers installed and have been able to transfer files before I bricked my phone (I accidentally wiped the OS in TWRP). Device manager states that there is a problem with the drivers. Is there anyway I can restore my phone? Thanks in advance
- Philip
Click to expand...
Click to collapse
Reinstall the USB driver, Change USB Port
uppon2 said:
Reinstall the USB driver, Change USB Port
Click to expand...
Click to collapse
I have tried uninstalling the drivers many time and have also let Windows find the drivers itself but it says that the driver cannot be found.
basketballexplo said:
I have tried uninstalling the drivers many time and have also let Windows find the drivers itself but it says that the driver cannot be found.
Click to expand...
Click to collapse
Try a different USB cable and port. Have you got ADB installed? If so you should do a complete update of that too
uppon2 said:
Reinstall the USB driver, Change USB Port
Click to expand...
Click to collapse
uppon2 said:
Try a different USB cable and port. Have you got ADB installed? If so you should do a complete update of that too
Click to expand...
Click to collapse
Thanks for the help. but I finally got it to work by using a Windows 7 computer. I believe that there was something interfering with the drivers on my Windows 8 64 bit version.
basketballexplo said:
Thanks for the help. but I finally got it to work by using a Windows 7 computer. I believe that there was something interfering with the drivers on my Windows 8 64 bit version.
Click to expand...
Click to collapse
Glad to hear you have it working
After going through a replacement process (twice) after cracking the screen on my first device, I was relieved to find that the replacement I got sent wasn't updated to un-moddable status. However, after using rumrunner to s-off, flashing cwm 6.0.4.8 recovery, and using that to install cm11 m6 snapshot, I was disappointed to find that my phone will not connect to Windows in a manner where I can access USB storage. Enabling debugging in dev options does initiate the "device plugin sound" from Windows, but after looking in device manager, all that shows up there is "Android ADB Interface". When debugging is disabled, Windows makes no sounds, and there is nothing in the device manager. The only response i'm receiving is that the charge light on the device comes on. I would try to install drivers, but seeing as the computer doesn't even recognize that a device is plugged in, i'm pretty much halted on that front. Any comments or solutions would be greatly appreciated.
Cheers!
StaticSpark said:
After going through a replacement process (twice) after cracking the screen on my first device, I was relieved to find that the replacement I got sent wasn't updated to un-moddable status. However, after using rumrunner to s-off, flashing cwm 6.0.4.8 recovery, and using that to install cm11 m6 snapshot, I was disappointed to find that my phone will not connect to Windows in a manner where I can access USB storage. Enabling debugging in dev options does initiate the "device plugin sound" from Windows, but after looking in device manager, all that shows up there is "Android ADB Interface". When debugging is disabled, Windows makes no sounds, and there is nothing in the device manager. The only response i'm receiving is that the charge light on the device comes on. I would try to install drivers, but seeing as the computer doesn't even recognize that a device is plugged in, i'm pretty much halted on that front. Any comments or solutions would be greatly appreciated.
Cheers!
Click to expand...
Click to collapse
try a different USB port?
also, uninstall HTC drivers. reboot the pc then install the drivers again should fix this.
synisterwolf said:
try a different USB port?
also, uninstall HTC drivers. reboot the pc then install the drivers again should fix this.
Click to expand...
Click to collapse
Unfortunately, as the computer doesn't even react at all when I plug in the device, I can't manipulate drivers at all. That means no uninstalling or installing :/
StaticSpark said:
Unfortunately, as the computer doesn't even react at all when I plug in the device, I can't manipulate drivers at all. That means no uninstalling or installing :/
Click to expand...
Click to collapse
which windows are you on?
also HTC driver was an EXE file so you should be able to find in the uninstall program portion of windows.
synisterwolf said:
which windows are you on?
also HTC driver was an EXE file so you should be able to find in the uninstall program portion of windows.
Click to expand...
Click to collapse
Windows 7. But I never used HTC Sync or anything like that. I didn't install any exe's for drivers
StaticSpark said:
Windows 7. But I never used HTC Sync or anything like that. I didn't install any exe's for drivers
Click to expand...
Click to collapse
ah okay, install sync manager:
http://www.htc.com/us/software/htc-sync-manager/
once the windows sees the phone. feel free to remove the sync portion of the install and keep the driver installer on the pc.
this should fix it and wont mess with ADB or fastboot.
Hehe, thanks. I guess I'm just a little paranoid about having junky, manufacturer specific software on my pc. Will see if this works.
StaticSpark said:
Hehe, thanks. I guess I'm just a little paranoid about having junky, manufacturer specific software on my pc. Will see if this works.
Click to expand...
Click to collapse
me too. :/ but i found that this was the less headache way for me. sync and drivers will show up as 2 different installers. i deleted sync and kept the drivers. im sure one can uninstall the driver installer part of htc software and windows will keep the ini file intact but i never tried this.
synisterwolf said:
me too. :/ but i found that this was the less headache way for me. sync and drivers will show up as 2 different installers. i deleted sync and kept the drivers. im sure one can uninstall the driver installer part of htc software and windows will keep the ini file intact but i never tried this.
Click to expand...
Click to collapse
Thanks for your input! Turns out, i'm an idiot. I had to enable MTP in the usb connection settings >.<
StaticSpark said:
Hehe, thanks. I guess I'm just a little paranoid about having junky, manufacturer specific software on my pc. Will see if this works.
Click to expand...
Click to collapse
Your worried about junky software and you run windows
Glad to see you got everything worked out mate
Hi,
I've already searched but couldn't find a topic with the same problem.
When I connect my m8 to my PC (Windows 8.1) he cannot find it.
I thought I had to install the drivers, so I went to Device Manager if there was any exclamation mark, but there wasn't one.
So now I don't know what to do, I hope someone can help me.
Because I want to upgrade my phone, but I have to upgrade my firmware first.
Thanks
Did you try installing HTC Sync?
Yes I've also did that, but without success
tommeke19 said:
Yes I've also did that, but without success
Click to expand...
Click to collapse
Just install HTC drivers or enable usb transfer file when you plug your phone into the com
I've installed the HTC drivers and again no success
I had the sae problem with a new PC, and found out that i was because i had USB 3 drivers installed.
I Uninstalled the usb 3 drivers and i could use adb again.
jkolner said:
I had the sae problem with a new PC, and found out that i was because i had USB 3 drivers installed.
I Uninstalled the usb 3 drivers and i could use adb again.
Click to expand...
Click to collapse
How do you delete them?
I've just formattted my laptop, so maybe everything would be factory and be 'OK'.
But reinstalled HTC Sync -> no success
Reinstalled the drivers -> No success
So I have no idea what to do know
tommeke19 said:
How do you delete them?
Click to expand...
Click to collapse
In Device Manager -> USB Controler. But be sure you have access to install them again
Reset the phone to factory settings.
tommeke19 said:
I've installed the HTC drivers and again no success
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=53049902&postcount=5
Try and see if it helps.
BerndM14 said:
http://forum.xda-developers.com/showpost.php?p=53049902&postcount=5
Try and see if it helps.
Click to expand...
Click to collapse
Again no success.
jkolner said:
In Device Manager -> USB Controler. But be sure you have access to install them again
Click to expand...
Click to collapse
Also no success, I don't know what to do know :-/
Try to uninstall HTC Sync and HTC drivers. Than connect the phone, do not select the option to automatically install Sync. Go to Device Manager, find the device. Select the option to manually select drivers. Than pick Generic MTP Android Device (or something similar).
redpoint73 said:
Try to uninstall HTC Sync and HTC drivers. Than connect the phone, do not select the option to automatically install Sync. Go to Device Manager, find the device. Select the option to manually select drivers. Than pick Generic MTP Android Device (or something similar).
Click to expand...
Click to collapse
Thanks for your reply, but again no success.
tommeke19 said:
Thanks for your reply, but again no success.
Click to expand...
Click to collapse
Well then it's a problem with your USB cable and/or port on the PC. Try a different port, try a different cable.
Well i tried a different cable and on a Windows 7 without success.
So now i realy dont know what to do
If tried an factory reset and flashed the lastest InsertCoin.
But it didn't worked, I guess I have to go back to my old rom.
Still nothing, anyone an idea?
Ive tried using robomodo, but no success
tommeke19 said:
Still nothing, anyone an idea?
Ive tried using robomodo, but no success
Click to expand...
Click to collapse
It seems like you tried everything. Another PC may be your only option at this point.
Did you disable the USB 3.0 drivers (if applicable)? I didn't see you respond either way on that particular suggestion.
Sorry for noob question. Searched Searched xda and can't find anything. Pixel3 xl. Stock Android 10. Rooted. Windows 10 with correct drivers so it sees device. Can transfer files easily. USB debugging enabled. ADB and Fastboot do not see device. Used to work but not now. Tried kill-server and start-server in ADB. Tried different cables, restarting phone and computer. No luck. In fastboot mode (on phone) fastboot devices returns nothing. Totally stumped. Can anyone help. Again apologize for noob question but this has always worked before and I've flashed roms as well as stock numerous times with no issues till now. Help!
Do you have the current platform tools https://developer.android.com/studio/releases/platform-tools.html, and are you in the platform tools directory in command prompt or have your path set correctly?
sliding_billy said:
Do you have the current platform tools https://developer.android.com/studio/releases/platform-tools.html, and are you in the platform tools directory in command prompt or have your path set correctly?
Click to expand...
Click to collapse
I have the latest tools. Path set correctly as far as I can tell. I'm running the commands from the directory. Nothing. What kills me is that I never had this problem before untill I reinstalled Windows with a fresh copy.
Daisymae said:
I have the latest tools. Path set correctly as far as I can tell. I'm running the commands from the directory. Nothing. What kills me is that I never had this problem before untill I reinstalled Windows with a fresh copy.
Click to expand...
Click to collapse
You might need to allow unsigned drivers. Here's one how to, https://www.howtogeek.com/167723/ho...8.1-so-that-you-can-install-unsigned-drivers/
jd1639 said:
You might need to allow unsigned drivers. Here's one how to, https://www.howtogeek.com/167723/ho...8.1-so-that-you-can-install-unsigned-drivers/
Click to expand...
Click to collapse
Thanks. Did that. Same thing. Blank list.
Daisymae said:
Thanks. Did that. Same thing. Blank list.
Click to expand...
Click to collapse
I think the easy step to determine if it is a phone or computer issue is to at least try from another computer. The one thing that did just occur to me would be to make sure you are using an A>C USB cable and A port and not a C>C with a C port. The Pixel series has tons of problems with C>C.
Have you recently updated and not re-authorized your phone?
sliding_billy said:
I think the easy step to determine if it is a phone or computer issue is to at least try from another computer. The one thing that did just occur to me would be to make sure you are using an A>C USB cable and A port and not a C>C with a C port. The Pixel series has tons of problems with C>C.
Click to expand...
Click to collapse
Thanks. Don't have another windows computer to try on. Do have an old Mac and it works on that, just not my windows laptop which is what I use. I have no idea what's making this happen. Computer sees the phone just fine.
spotmark said:
Have you recently updated and not re-authorized your phone?
Click to expand...
Click to collapse
Turned usb debugging off then back on again. When I plug in a cable I reauthorize usb debugging but get the same results.
Daisymae said:
Thanks. Don't have another windows computer to try on. Do have an old Mac and it works on that, just not my windows laptop which is what I use. I have no idea what's making this happen. Computer sees the phone just fine.
Click to expand...
Click to collapse
To my previous comment, are you using an A>C cable or the C>C that comes with the phone/charger? Besides that, it still sounds like it could be a driver issue where it is recognizing the phone as a generic USB storage device.
sliding_billy said:
To my previous comment, are you using an A>C cable or the C>C that comes with the phone/charger? Besides that, it still sounds like it could be a driver issue where it is recognizing the phone as a generic USB storage device.
Click to expand...
Click to collapse
I'm using an A-C cable. Same that I used before when it worked. I thought it might be a device driver too but when I plug the phone in the computer immediately sees it and if I open device manager the phone is seen as an android device.
Daisymae said:
I'm using an A-C cable. Same that I used before when it worked. I thought it might be a device driver too but when I plug the phone in the computer immediately sees it and if I open device manager the phone is seen as an android device.
Click to expand...
Click to collapse
If you boot to the bootloader and plug the phone in, does Windows recognize it then?
Daisymae said:
I'm using an A-C cable. Same that I used before when it worked. I thought it might be a device driver too but when I plug the phone in the computer immediately sees it and if I open device manager the phone is seen as an android device.
Click to expand...
Click to collapse
OK, thanks. One thing I can think to do is delete the driver, reboot the phone and computer and then plug in and start over. Make sure to use the Google device driver from the developer page.
ktmom said:
If you boot to the bootloader and plug the phone in, does Windows recognize it then?
Click to expand...
Click to collapse
No. Tried that first thing. Fastboot devices turns up nothing.
sliding_billy said:
OK, thanks. One thing I can think to do is delete the driver, reboot the phone and computer and then plug in and start over. Make sure to use the Google device driver from the developer page.
Click to expand...
Click to collapse
Believe it or not I already did that. I've tried everything with no luck. As I mentioned I was always able to use it before with no problems then this started when I reinstalled a fresh copy of windows.
Daisymae said:
Believe it or not I already did that. I've tried everything with no luck. As I mentioned I was always able to use it before with no problems then this started when I reinstalled a fresh copy of windows.
Click to expand...
Click to collapse
just for the heck of it, do you have other cables. Stranger things have happened that made a difference, and the next suggestion involves reinstalling computer and/or phone. Maybe a live USB Ubuntu disk to see what is working and what is not.
Daisymae said:
No. Tried that first thing. Fastboot devices turns up nothing.
Click to expand...
Click to collapse
I understood fastboot devices doesn't see it, but does Windows show a driver installed for it? I strongly suspect you don't have (the right) drivers properly installed.
ktmom said:
I understood fastboot devices doesn't see it, but does Windows show a driver installed for it? I strongly suspect you don't have (the right) drivers properly installed.
Click to expand...
Click to collapse
Yes. Windows shows a driver installed and when plugging it in identifies it as a Pixel 3 XL.
Daisymae said:
Yes. Windows shows a driver installed and when plugging it in identifies it as a Pixel 3 XL.
Click to expand...
Click to collapse
Do a search for fastboot, if you find more than one delete the one that is not in your Platform-tools folder.
Did you give fastboot execute permission?
Homeboy76 said:
Do a search for fastboot, if you find more than one delete the one that is not in your Platform-tools folder.
Did you give fastboot execute permission?
Click to expand...
Click to collapse
Only one instance of fastboot. Not sure what you mean execute
permissions. You mean on Windows or on the device? Windows has execute permissions. I don't have adb or fastboot on the device.