hi, i bought the xperia arc s in white on amazon and it has a crack on the sensor on top, would sony in the u.s change the body? how do i contact them about the warranty ?
AwesomeAHlee said:
hi, i bought the xperia arc s in white on amazon and it has a crack on the sensor on top, would sony in the u.s change the body? how do i contact them about the warranty ?
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if you bought it from amazon you have to complain at amazon
These kind of housing cracks are known issue for Sony. Goto nearest service center and check. if they say no, contact Markus or Johan from the Sony forum. Hope, u'll get it replaced.
Contact the moderator here :
http://talk.sonymobile.com/community/support/xperia2011/arc
Hit thanks if my post helps u.
Related
hi all,
just joined up as im about to buy a xperia arc after a long think of what phone to get.
the only thing i dont like so far with the arc is the colours, the silver or dark blue. what i would like to know is, is there any replacement or alternative coloured housings for the arc? i would like white (like the new arc s ) looked on ebay and all i found are the odd one or two official houses and cases.
any help would be grand, if not i guess ill have to wait for the new arc s to come out on contract (anyone know if tmobile will be getting this?)
thanks all
chris
when you sufer the " arc Crack Housing" you may ask for a new housing by warranty with another color .
I have the crack in the housing aswell but i don't care, I need white replacement kit for my arc to look more beautiful, is there any website that can provide me that?
I searched like everywhere but i can't find any, including all the tools to do it myself.
Tho even without tools would be gratefull, i can get it to a friend that has em to do it for me.
You have to ask Sony Ericsson service, they told me they can change my housing to Pure White from arc S if I pay, I don't know how much yet.
Please report back when you know the price
I would like to know where I can find one too. My Arc will be reborn after the change.
http://forum.xda-developers.com/forumdisplay.php?f=964
Does anyone have the price for the original a replacement kit?
Sent from my LT15i using XDA Premium App
I've been asking around about changing the casing for my Arc blue/black to a white casing (from Arc S)... There's just 1 problem: as soon as you unscrew your original casing, special clearpaint on the screw's is damaged, therefore voiding your waranty.... Haven't checked yet with SE Service Center if it's possible to send it to them to change the casing....... Anyone asked yet..?
Sent from my LT15i using Tapatalk
about 100 euro is new original housing for xperia neo, that they tell for my girlfriend neo.
So arc is even more expensive.
Ask them, if you open and replace by your self you will automaticly loose warranty.
Very much eager to get a new casing for my lovely Arc S!
No way to get one very soon!!
There is no official SE Servicing center in our country & that's the most irritating reason for not being able to buy a new casing for my Arc s!
I wish I could have the White ones for mine!
This is a very old thread, chances are that all of them have a new phone already
Hello everyone! I recently broke my back door of the arc and I want to find a replacement, but the problem that I am living in U.A.E., and will be one week in U.K. this week. Where can I possible find one ( looking not for original but other color)
Simple ...
Browse ebay.uk ...
Search for "Sony Ericsson Xperia arc Housing/Back Cover" ...
Select one listing (Cheap and genuine)...
Find the seller info (Mobile Or email)...
Contact him ...
Go purchase from him directly/Or ask him to ship the item to ur UK address ...
Anyways you will be going to UK, so no probs ...
Indeed, ebay will get you lots of cheap back covers (official and not).
You can also grab the opportunity and get one of these.
meyourchum said:
Browse ebay.uk ...
Search for "Sony Ericsson Xperia arc Housing/Back Cover" ...
Select one listing (Cheap and genuine)...
Find the seller info (Mobile Or email)...
Contact him ...
Go purchase from him directly/Or ask him to ship the item to ur UK address ...
Anyways you will be going to UK, so no probs ...
Click to expand...
Click to collapse
+1
Simpliest and easiest way to check for accessories.
hi guys..bought xperia zl on 12th aug.after one day i noticed dat there was a crack on side glass stips so i go back to dealer.dealer refuse to change it as he said may its broken by u but i knw dat it is manufacuring defect.sony service centre said we can change the glass strips but i said i cant give u my handset for repair after just 2 days.please replace my handset.i got dis as a gift & my friend peal of the sticker of price tag..rest box is same as new but service centre is making issue now dat ur box is damage..we cant replace it wid new box pack..we will replace handset only...
please guys tell me wat to do now..if they r replacing handset only..will they really replace it?
i will get new handset or some refurbished from sony??
m really upset:banghead:
Sent from my GT-N7000 using xda premium
munishjoshi said:
hi guys..bought xperia zl on 12th aug.after one day i noticed dat there was a crack on side glass stips so i go back to dealer.dealer refuse to change it as he said may its broken by u but i knw dat it is manufacuring defect.sony service centre said we can change the glass strips but i said i cant give u my handset for repair after just 2 days.please replace my handset.i got dis as a gift & my friend peal of the sticker of price tag..rest box is same as new but service centre is making issue now dat ur box is damage..we cant replace it wid new box pack..we will replace handset only...
please guys tell me wat to do now..if they r replacing handset only..will they really replace it?
i will get new handset or some refurbished from sony??
m really upset:banghead:
Sent from my GT-N7000 using xda premium
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Well if you have the receipt and you bought just two days ago, they may able to replace the phone.
Sent from my C6506 using xda app-developers app
yes bro...i submitted my fone for replacment..hope will get thr brand new fone
Sent from my GT-N7000 using xda premium
munishjoshi said:
i will get new handset or some refurbished from sony??
Click to expand...
Click to collapse
A) Dial *#06# and write down your EMEI.
B) Replace your mobile.
C) Dial *#06# and compare your EMEIs.
Hi everyone,
One of my friend's note2 glass has cracked..touch is working fine and normal instead of crack on it.i guess the UPPER glass is damaged
So pls let me know at what price will it be fixed?
mannyvinny said:
Hi everyone,
One of my friend's note2 glass has cracked..touch is working fine and normal instead of crack on it.i guess the UPPER glass is damaged
So pls let me know at what price will it be fixed?
Click to expand...
Click to collapse
its available in ebay for 1600 with equipments to fix,you can watch the fixing video at youtube while at the service center may charge around 5k for the same upper glass and without equipments for rs1200 and then fix it from local tech.
minuted74 said:
eccolo
here
Click to expand...
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Thanks ton my friend
I'll let my friend know and help him save his money
Sent from my AweSoMe ?♥Note2♥?
mannyvinny said:
Thanks ton my friend
I'll let my friend know and help him save his money
Sent from my AweSoMe ��♥Note2♥��
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u can go for this as it comes with manufacturer warranty http://www.ebay.in/itm/Genuine-Oute...?pt=IN_Mobile_Accessories&hash=item43c054b6a4
and lowest price here but not sure of originality http://www.ebay.in/itm/Front-Glass-...?pt=IN_Mobile_Accessories&hash=item20d9da0241
though it has seller warranty
shhbz said:
u can go for this as it comes with manufacturer warranty http://www.ebay.in/itm/Genuine-Oute...?pt=IN_Mobile_Accessories&hash=item43c054b6a4
and lowest price here but not sure of originality http://www.ebay.in/itm/Front-Glass-...?pt=IN_Mobile_Accessories&hash=item20d9da0241
though it has seller warranty
Click to expand...
Click to collapse
Thanks again dear
Sent from my AweSoMe ?♥Note2♥?
Hello my Xperia z1 compact stop working out the blue so u gave it back to the place i bought it. Its been a week and the company contacted me saying the device is bent and that it voids my warranty :-/. I dnoo what too do i think the company is blaging me so they don't have to replace or repair my phone i bought my phone from amazon can someone please advise me
First, use a meaningful topic title.
Second, you said you bought it via Amazon, who is "the company" (a marketplace seller?) and why didn't you make use of the device's warranty and send it to one of Sony's service centers?
Iruwen said:
First, use a meaningful topic title.
Second, you said you bought it via Amazon, who is "the company" (a marketplace seller?) and why didn't you make use of the device's warranty and send it to one of Sony's service centers?
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AP-direct after explaining that i never seen my phone being bent they have agreed to refunding my money back
Interesting... I remember someone in the forums mentioning the Z1 bending when there is too much heat, but not the Z1 Compact. I wonder how common this is with our phone?
Edit: This probably should have been posted in the questions/help forum, Pakman123