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Hi guys im new to this site so sorry if this is posted in the wrong section. Anyway I found a HTC desire at the V festival and have since spent the last couple of days trying to get it too work but have failed as the phone is blacklisted. So I have two questions for you guys number one is there Anyway to un-blacklist this handset?
And my other question is kinda random, if I cannot un-blacklisted this handset will it work in Ireland on a non UK carrier like meteor?
Thanks in advance
Mark.
What you want to do is illegal.
What you should have done is try to return to its rightful owner. However, you've clearly chosen not to do that and so are guilty of theft.
You'll get no help here.
foxmeister said:
What you should have done is try to return to its rightful owner. However, you've clearly chosen not to do that and so are guilty of theft.
You'll get no help here.
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Click to collapse
No its not like that. I got hold of the owner and said id send it too him in the post but he said he has already claimed on insurance for it so he has a new Desire already. I then got his address and shipped him his sim card (for the numbers) and his SD card as I don't need it. He said I could keep the phone but according to T-Mobile once you claim on insurance the other handset will stay blacklisted so its useless now. So I did try to get it back to the owner but he says he has no need for it.
It's still illegal. The phone doesn't belong to you, and if this second story is true, it belongs to the insurance company now.
I fully understand that it's not my phone but it seems a waste as all it could be used for is a media player and web browser. So what would you suggest I do with the phone?
Can't comment what I would do with the phone as it would too be illegal.
Ask elsewhere. I doubt the rules on this forum will allow you to get an answer here.
use it as a doorstop!
RAZOR1985 said:
use it as a doorstop!
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Click to collapse
lol, a paperweight would be a better use, door would slip over it.
SkillfulMmd said:
No its not like that. I got hold of the owner and said id send it too him in the post but he said he has already claimed on insurance for it so he has a new Desire already.
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Click to collapse
If he's already claimed on insurance, he's not the phones owner any more - the insurance company is! Trying to sell it could still get you charged with theft.
Regards,
Dave
No only that but the original owner could get done for insurance fraud for letting you keep it ...:..
Sent from my HTC Desire using Tapatalk
AndroHero said:
No only that but the original owner could get done for insurance fraud for letting you keep it ...:..
Sent from my HTC Desire using Tapatalk
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Click to collapse
And he might if he plugs his old sim in his new phone
mercianary said:
And he might if he plugs his old similar in his new phone
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Click to collapse
Prediction can be a *****!
Regards,
Dave
foxmeister said:
Prediction can be a *****!
Regards,
Dave
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Click to collapse
Sure is. I flash a Tom everyday you know.
Someone should make a dictionary with words that aren't in the standard one.
A lot of people are having trouble with their USB, either with connecting or charging. Did Google come out with a fix yet?
im on stock 4.0.2 gsm and i don't have this problem
so it must be the crap samsung hardware
Did samsung mention any fixes then?
I wish i could do the warrenty, but i bought mine from craigslist...
convolution said:
Did samsung mention any fixes then?
I wish i could do the warrenty, but i bought mine from craigslist...
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Click to collapse
a fix could be that to change the usb port on the phone (or something else)
why no warranty? every eletronic product have 2 year warranty (at least here in europe..maybe 1 year in some other country in the world)..and since this phone come out in november 2011, u can of course have warranty, even without receipt..for sure
andQlimax said:
a fix could be that to change the usb port on the phone (or something else)
why no warranty? every eletronic product have 2 year warranty (at least here in europe..maybe 1 year in some other country in the world)..and since this phone come out in november 2011, u can of course have warranty, even without receipt..for sure
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Click to collapse
He/she mentioned it's bought from Craigslist; that should explains the warranty part. Also, all your default 2-year warranties are limited warranty. Read the terms.
MilkPudding said:
He/she mentioned it's bought from Craigslist; that should explains the warranty part. Also, all your default 2-year warranties are limited warranty. Read the terms.
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Click to collapse
sorry but i don't fully understand why from craigslists there is no warranty..should not be related..
is the same if u buy a phone from ebay without receipt isn't it? u can have warranty for new products...also without receipt
u can get warranty from samsung simply because is not possible that u bought a galaxy nexus more than one year ago, so if it is defective, u can get warranty
its too problematic for me to explain it in english, but is like that
Some warranties stipulate proof of purchase. Which means brand new and from an authorized retailer usually.
Sent from my Nexus in Texas.
The missing part of andQlimax's question is that warranties and consumer protection laws are MUCH stronger than those on the other side of the Atlantic.
In the US, warranty can be denied for any number of reasons.
convolution said:
A lot of people are having trouble with their USB, either with connecting or charging. Did Google come out with a fix yet?
Click to expand...
Click to collapse
To answer your question directly, I've yet to hear anything specifically about USB fixes in the next release of Android for the Galaxy Nexus.
thx for your help gaiz.
I think i'm gonna order the usb thingamabob and just do a lil switcharoo.
Does anyone know where I could get an original replacement back cover for my white galaxy s3? For some unknown reason My S3 has a black dot on the upper back side. It is very small, about a mm wide but it still nags me... As you can see from the attachment, the dot is underneath the hyperglaze layer as any amount of cleaning doesnt get rid of it...
Does anyone know what i could do?
If it's manufacturing defect you can get it replaced under warranty.
I have the same problem, same place as yours just opposite end. Already had 1 S3 replaced under warranty due to SIM card slot being faulty, not keen to try my luck with this.
Sent from my GT-I9300 using Tapatalk 2
Joshnz said:
I have the same problem, same place as yours just opposite end. Already had 1 S3 replaced under warranty due to SIM card slot being faulty, not keen to try my luck with this.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
I've sent an email to the customer services asking for a replacement, hopefully it will go through. I am not willing to send my phone to them, especially since this is faulty on a removable part of the phone...
Just got an email back:
"Thank you for contacting Samsung.
Please note that Samsung do not provide covers as part of the warranty.
You can purchase spares, replacements and accessories from our official resellers listed below:
www.amazon.co.uk
www.play.com
www.4mysamsung.co.uk
Third party manufacturers may also produce accessories for this device, however we are unable to recommend any product or company in particular.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards,
Online Support Team
SAMSUNG Customer Support Centre"
I think this is unacceptable... The cover is part of the product, and when the product finish is not sufficient I am entitled to a replacement. I mean that was basically what the whole blue galaxy s3 delay was all about... another thing is the sites that they provided me do not have any sort of original back cover for sale..
polesp said:
Just got an email back:
"Thank you for contacting Samsung.
Please note that Samsung do not provide covers as part of the warranty.
You can purchase spares, replacements and accessories from our official resellers listed below:
www.amazon.co.uk
www.play.com
www.4mysamsung.co.uk
Third party manufacturers may also produce accessories for this device, however we are unable to recommend any product or company in particular.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards,
Online Support Team
SAMSUNG Customer Support Centre"
I think this is unacceptable... The cover is part of the product, and when the product finish is not sufficient I am entitled to a replacement. I mean that was basically what the whole blue galaxy s3 delay was all about... another thing is the sites that they provided me do not have any sort of original back cover for sale..
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Click to collapse
I'd would definitely push for replacement if it is a manufacturing defect...if you are in the UK quote the sale of goods act and fit for the purpose etc .. Quick google wil give you the full terms .... State trading standards if they don except the above
Good luck
polesp said:
Just got an email back:
"Thank you for contacting Samsung.
Please note that Samsung do not provide covers as part of the warranty.
You can purchase spares, replacements and accessories from our official resellers listed below:
www.amazon.co.uk
www.play.com
www.4mysamsung.co.uk
Third party manufacturers may also produce accessories for this device, however we are unable to recommend any product or company in particular.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards,
Online Support Team
SAMSUNG Customer Support Centre"
I think this is unacceptable... The cover is part of the product, and when the product finish is not sufficient I am entitled to a replacement. I mean that was basically what the whole blue galaxy s3 delay was all about... another thing is the sites that they provided me do not have any sort of original back cover for sale..
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Click to collapse
This absolutely is unacceptable..... Samsung loves to treat their customers like ****.... My SIII didn't play music through any headphones except the original that comes with it, and they refused to replace it saying that we do not give warranty of any 3rd party accessories......
pigglett said:
I'd would definitely push for replacement if it is a manufacturing defect...if you are in the UK quote the sale of goods act and fit for the purpose etc .. Quick google wil give you the full terms .... State trading standards if they don except the above
Good luck
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Click to collapse
Yeah, ive sent them a 2 page email quoting the "Trade Descriptions Act 1968", I am appalled by this. It is funny how they can dismiss me without any true argument. Sometimes i think they assume we are all idiots...
polesp said:
Just got an email back:
"Thank you for contacting Samsung.
Please note that Samsung do not provide covers as part of the warranty.
You can purchase spares, replacements and accessories from our official resellers listed below:
www.amazon.co.uk
www.play.com
www.4mysamsung.co.uk
Third party manufacturers may also produce accessories for this device, however we are unable to recommend any product or company in particular.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards,
Online Support Team
SAMSUNG Customer Support Centre"
I think this is unacceptable... The cover is part of the product, and when the product finish is not sufficient I am entitled to a replacement. I mean that was basically what the whole blue galaxy s3 delay was all about... another thing is the sites that they provided me do not have any sort of original back cover for sale..
Click to expand...
Click to collapse
Yeah, that is pretty unacceptable and one thing they need to change if they ever want to be Apple. They need to let their employees do what they want to please the customer.
After reading that again, it might be just a communication problem. Sounds like this person thinks that you are just asking for a spare cover when nothing is wrong with your old one.
You might have make sure they are aware that your cover is defective or they probably have the right to request that you send the defective cover in. Either way, keep *****ing and I am sure they will cave.
"Thank you for contacting Samsung and I have pleasure in providing the following assistance.
In response to your query, please be advised that if the back of the handset came with any markings then you would need to contact the original retailer of purchase regarding this issue. The retailer would warranty the device for the intial 28 days of ownership. If it was sold to you in poor condition then they would be able to exchange the handset.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
David
Online Support Team
SAMSUNG Customer Support Centre"
After dismissing 3 pages worth of communication, they are now blaming the retailer... The only thing is that with the retailer, I am pretty sure that they would tell me to go to Samsung...
polesp said:
After dismissing 3 pages worth of communication, they are not blaming the retailer... The only thing is that with the retailer, I am pretty sure that they would tell me to go to Samsung...
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Click to collapse
Your warranty is with the retailer. Besides the warranty, you have a right to reject the goods for a short time after purchase if there is any defect.
A lot of people think the manufacturer is responsible for warranty, this is *not* true unless you bought directly from the manufacturer. Samsung will dictate the terms of the warranty and may or may not provide the warranty service to or on behalf of the retailer. The legal responsibility is always with the retailer.
Did you buy it from a market stall or something?
---------- Post added at 12:06 PM ---------- Previous post was at 11:58 AM ----------
polesp said:
Please note that Samsung do not provide covers as part of the warranty.
You can purchase spares, replacements and accessories from our official resellers listed below:
Click to expand...
Click to collapse
polesp said:
I think this is unacceptable... The cover is part of the product, and when the product finish is not sufficient I am entitled to a replacement.
Click to expand...
Click to collapse
If the cover is in good condition when the product is purchased then anything that "happens" to it would not be covered under warranty, as any "happenings" would be (accidental) damage. The only exception is if the cover had a pre-existing fault which was not obvious at the time of purchase; imagine trying to prove that!
You aren't dealing with a warranty issue, rather product quality and fitness for purpose. You need to reject the product, not claim under warranty. These are entirely separate issues!
dehaani said:
Your warranty is with the retailer. Besides the warranty, you have a right to reject the goods for a short time after purchase if there is any defect.
A lot of people think the manufacturer is responsible for warranty, this is *not* true unless you bought directly from the manufacturer. Samsung will dictate the terms of the warranty and may or may not provide the warranty service to or on behalf of the retailer. The legal responsibility is always with the retailer.
Did you buy it from a market stall or something?
---------- Post added at 12:06 PM ---------- Previous post was at 11:58 AM ----------
If the cover is in good condition when the product is purchased then anything that "happens" to it would not be covered under warranty, as any "happenings" would be (accidental) damage. The only exception is if the cover had a pre-existing fault which was not obvious at the time of purchase; imagine trying to prove that!
You aren't dealing with a warranty issue, rather product quality and fitness for purpose. You need to reject the product, not claim under warranty. These are entirely separate issues!
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Click to collapse
So it would be just best to go in-store and return the phone and get a new one? I bought it from the Tesco phone shop. I am just worried that they will dismiss it saying it is not a significant issue... What arguments can I put forward?
The fault was always there from the beginning, It started to bug me lately and seeing how it costs £20 for a genuine replacement I am appalled..
polesp said:
So it would be just best to go in-store and return the phone and get a new one? I bought it from the Tesco phone shop. I am just worried that they will dismiss it saying it is not a significant issue... What arguments can I put forward?
The fault was always there from the beginning, It started to bug me lately and seeing how it costs £20 for a genuine replacement I am appalled..
Click to expand...
Click to collapse
Personally it wouldn't bother me and I wouldn't return it, however...
It's a £500 item which you would expect to be aesthetically perfect, there should be no issue returning the phone for a swap if it's done at the earliest opportunity. Rejecting goods in the UK does not have a legally defined time-scale, the law states that you have a "reasonable time" reject them; the time-scale varies depending on the nature of the product.
polesp said:
So it would be just best to go in-store and return the phone and get a new one? I bought it from the Tesco phone shop. I am just worried that they will dismiss it saying it is not a significant issue... What arguments can I put forward?
The fault was always there from the beginning, It started to bug me lately and seeing how it costs £20 for a genuine replacement I am appalled..
Click to expand...
Click to collapse
I'd take it back to Tesco ..print off the Samsung email as proof
Good Luck again
p.s take no poop off them
polesp said:
After dismissing 3 pages worth of communication, they are now blaming the retailer... The only thing is that with the retailer, I am pretty sure that they would tell me to go to Samsung...
Click to expand...
Click to collapse
Unfortunately, they are technically right though. Particularly in regards to the Sale of Goods act. The contract is with the retailer, not the manufacturer. I'm quite surprised they haven't just replaced the cover as it must cost virtually nothing, but they are within their rights to refuse if it's not covered by the warranty. The retailer should replace it though.
ebay
I picked one up from ebay, worked perfect.
This is probably not the right place to post, I'm not even sure if I'm allowed to, but time is of the essence, so here we go!
I've had a G3 since release, and a week ago, while out with some friends, an idiot tipped a 20liter amount of water over me while I was holding my phone. Phone? Now dead...
I contacted my insurance, and I've just got the money transfered to my acount. Now, I run a bar, I'm a part-time worker at an electronic store, AND I study Multimediatechnology and Design. This is were the begging starts....
As a MMTD student I have "Java" and "Android Development" as some of my classes. I'd love to have a Oneplus One as my dev-device!
So, does anyone out there have an invite to spare, for a student in desperate need for a new phone, hopefully the Oneplus One?
- That begging student
ipwngeek said:
This is probably not the right place to post, I'm not even sure if I'm allowed to, but time is of the essence, so here we go!
I've had a G3 since release, and a week ago, while out with some friends, an idiot tipped a 20liter amount of water over me while I was holding my phone. Phone? Now dead...
I contacted my insurance, and I've just got the money transfered to my acount. Now, I run a bar, I'm a part-time worker at an electronic store, AND I study Multimediatechnology and Design. This is were the begging starts....
As a MMTD student I have "Java" and "Android Development" as some of my classes. I'd love to have a Oneplus One as my dev-device!
So, does anyone out there have an invite to spare, for a student in desperate need for a new phone, hopefully the Oneplus One?
- That begging student
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Click to collapse
Don't need an invite for OPO - use Aliexpress - yes it's safe, plenty of people in the OPO subforum on XDA have ordered and I myself have ordered one.
EDIT::
One of the reputable sellers, also the place I ordered mine
radicalisto said:
Don't need an invite for OPO - use Aliexpress - yes it's safe, plenty of people in the OPO subforum on XDA have ordered and I myself have ordered one.
EDIT::
One of the reputable sellers, also the place I ordered mine
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Click to collapse
I've been thinking about it... BUT...
From what I can see, the original ones come with the CM logo on the back? The one you linked to, doesn't have any logo on the back, so does that mean it comes with the dreadful ColorOS? And what about replacement phones and warranty-concerns?
ipwngeek said:
I've been thinking about it... BUT...
From what I can see, the original ones come with the CM logo on the back? The one you linked to, doesn't have any logo on the back, so does that mean it comes with the dreadful ColorOS? And what about replacement phones and warranty-concerns?
Click to expand...
Click to collapse
Some of them have ColorOS however it's a simple flash to change to CM11s - regarding warranty or issues.. it's a straight send back and swap from what I have seen so far. People have actually been having worse luck with OPO directly.
Remember China don't need invites, hence them being freely available.
Hmm... Well I think I'm gonna see if I find an invite in the coming week, hopefully I do... I'm just so concerned, in fear of it being a "fake"
ipwngeek said:
Hmm... Well I think I'm gonna see if I find an invite in the coming week, hopefully I do... I'm just so concerned, in fear of it being a "fake"
Click to expand...
Click to collapse
No fakes around as it's a Chinese company anyway have a look in the OPO forum here and read people's reviews... They don't tend to pirate their own stuff. Good luck with an invite :good: they all come from the same warehouse anyway lol
Gha, would still like it to be from Oneplus themselves...
for the pricing as well!
The first batch of S7 active have the waterproof problem. Samsung told that they fixed it in the second batch and replace first batch for free . So when we buy phone from ebay. How can we check that phone is fixed ? The date it was made or imei ?
Thank you you guys. Sorry for my English.
Very good question.
any news on this ??
as im looking to get one in the UK too !
I read some articles saying that it's not specific to any batch. The best strategy is to bring the phone underwater and see if it holds. Good news is that this phone is pretty new so even if you buy from Ebay, it sure is under warranty, as long as the phone is not on any blacklist. Samsung is getting quite good in customer service, at least in my experience. I bought an S7 active from Ebay which has serious scratches and re-booting issue. I called Samsung, sent the phone to them and around a week later, they send back with new main board, new screen and essentially everything new. No more scratches!
thats some great news cppc
are you in the UK too ? if so, which eBayer did you use ? and which samsung contact did you use ?
and lastly, did samsung question how you got the phone etc ?? ..
miniminus said:
thats some great news cppc
are you in the UK too ? if so, which eBayer did you use ? and which samsung contact did you use ?
and lastly, did samsung question how you got the phone etc ?? ..
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Click to collapse
No I'm in the US. I just called the Samsung support contact on their website. They didn't ask me for proof of purchase, just the IMEI. They did, however, ask me to stop by Bestbuy first as they have a specialized technician there to see if that guy can help fix the issue. Since that guy couldn't help, they sent me the shipping label to send the device to them. In the end I didn't have to pay anything