Develop Bugs

loose charger/data cable

I have had a quick look around and am unable to find anything on this so i am assuming that my phone is not right.
Basically when i plug the micro usb into the bottom of my desire it seems very loose ie i can wobble it side to side and it still has about half a mm of metal visible. Any for of weight (even just the weight of the cable itself) it falls out. Other than this it works fine it charges and transfers data ok. Is this just a bad design or should i get my phone repaired.
Also does anyone know how long it takes for a repair with htc?

I have been through no end of cables/adapters ... try replacing the cable before sending the phone off
Priz

I had the same issue. I have since replaced the cable with a 'generic
one and all seems fine.
As above - try a new cable, first.

Thankyou for the advise. Its good to know its not just me thats had this and a simple fix cold be the answer. I should be able to sly another cable from around work and give it a try.

My cable is loose also. It happened when I by mistake kicked the cable while the phone was charging. It ended up on the floor and after that the cable is loose. I will probably buy a new one.

[Q] Broken micro usb on g2

Wife's phone usb port is broke. It got mangled by a tough cord pull. It can't be straightened out. plastic is broken and contacts are mangled. After I did some research, I can see this issue happens on quite a few phones with micro usb such as the evo, but i have not seen too many people mention it about the g2.
Anyways, no warranty since I got the hardware from craigsist. Even if there was a warranty htc has not been covering this sort of damage on the evo.
From what i can tell there are a couple of possible fixes and a workaound.
fix one - new motherboard. too expensive
fix two - have a new replacement port soldered onto the existing board. i am not sure if this is worth it. i don't have much soldering experience, so i would probably have to send it somewhere. Does anyone have any idea of what that sort of thing would cost? is it pretty risky in terms of further damage to the board?
workaround - Get an external charger and possibly a second battery to reduce downtime while charging. This is probably what we will do for a while. Does anyone have a solid suggestion for an external charger for the g2? Is the battery the same format as other HTC phones such as the evo?
thanks!

Ah that sucks. From what i think if you know how to open the g2 then you wouldnt have a problem with fix 2 only thing i say is dont F..k up the motherboard lol... yoll have a fully broken phone. Dont know about fix 1.
Sent from my HTC Vision using XDA App

soreyes said:
Wife's phone usb port is broke. It got mangled by a tough cord pull. It can't be straightened out. plastic is broken and contacts are mangled. After I did some research, I can see this issue happens on quite a few phones with micro usb such as the evo, but i have not seen too many people mention it about the g2.
Anyways, no warranty since I got the hardware from craigsist. Even if there was a warranty htc has not been covering this sort of damage on the evo.
From what i can tell there are a couple of possible fixes and a workaound.
fix one - new motherboard. too expensive
fix two - have a new replacement port soldered onto the existing board. i am not sure if this is worth it. i don't have much soldering experience, so i would probably have to send it somewhere. Does anyone have any idea of what that sort of thing would cost? is it pretty risky in terms of further damage to the board?
workaround - Get an external charger and possibly a second battery to reduce downtime while charging. This is probably what we will do for a while. Does anyone have a solid suggestion for an external charger for the g2? Is the battery the same format as other HTC phones such as the evo?
thanks!
Click to expand...
Click to collapse
If you don't need a working micro USB port for connecting to your computer, just pick up one of those power mats that charge your devices by just placing them on the mat.
Sent from my T-Mobile G2 using XDA App

OriginalGabriel said:
If you don't need a working micro USB port for connecting to your computer, just pick up one of those power mats that charge your devices by just placing them on the mat.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I looked into the powermat product last night. As far as I could tell, it seemed like they didn't have one for the G2. In that case, they provide a workaround, but it sounds like it also requites a working port of some sort.
"If your specific device is not listed in Step 1, we currently do not have a receiver for your model. By choosing "other" your solution will include a wireless Powercube universal receiver with 7 tips to allow your device to charge on a Powermat mat."
"The Powercube Universal Receiver Allows you to Charge Hundreds of Devices Wirelessly
The perfect accessory to your mat. Seven Interchangeable tips (micro USB, mini USB, Samsung, LG, Apple, Nintendo DSi, Sony PSP) allow you to wirelessly charge hundreds of mobile devices using just one receiver. Works with all Powermat mats."
After reading that, it stops sounding wireless at all. The universal powercube is wireless to the powermat, but it needs to attach to the handset with a cord. Pretty silly for $100. maybe there are other companies besides powermat?

I found a great thread about sanding chintech batteries. I ordered the two pack plus charger and will peel and sand them. So for now, I will use the external charging workaround.
http://forum.xda-developers.com/showthread.php?t=945090
In the meantime, if anyone else has a broken usb microport issue, post up your experience here. The issue seems rampant in the evo's, but maybe not so much on the G2. It is a heck of a small plastic tab in there holding the contacts.

Or get one of those 2 batteries + 1 charger deals on ebay and charge one while you're out and when you run out of battery just swap it. That's what I do and I think it's a hell of a lot more convenient.

Just chiming in
I have the same problem, except my micro usb connector still functions very testily. I have to plug and unplug it several times, and the slightest of jostles will disconnect it. Charging is more reliable than tethering, and I definitely use tethering, as I don't have a wired broadband connection at home. I'd love to get this repaired, if it's not too costly or difficult, so I'm going to watch this thread. Thanks for the suggestions on getting an external charger and extra batteries. If my connector continues to deteriorate, it makes me feel very relieved to know I'll have a backup. Thank heavens this phone has an sdcard slot!

Tethering and file transfer can be accomplished over wifi with some apps. Look for wireless tether and the samba or ftp apps

This is planned obsolescence at its worst. The switch from mini-USB to micro-USB doesn't save any space and makes the plug VERY VERY delicate.
Personally, I would take it apart, unsolder the micro-USB socket from the board, solder in a new MINI-USB socket, and reassemble. It is relatively low risk, as long as you are careful while soldering (use proper desoldering wick to disassemble). Be sure that you don't use too strong a soldering iron -- about 15 watt, and be sure to use one that is GROUNDED (three prong plug).

Thats some good advice. I was not aware you could swap out the interface in that way.

It's actually not quite that simple to change interface. You would first need to find a mini-USB connector having the same alignment pegs (to help with strain relief) and pad spacing as the current micro-USB connector. You will also need to hack the chassis of the phone some as well (and even then, a mini-USB connector will still probably stick out slightly).
Despite what was stated earlier, although both mini-USB and micro-USB have about the same width, mini-USB connectors are significantly thicker (or taller) and slightly longer (as far as depth). Micro-USB actually does give a pretty nice space savings for a hardware designer and can be more robust in design depending on the actual connector used.
Probably easier to just try and find the same connector HTC used if you are going to go through the trouble of replacing it.

I like to know all the great advise I was also worried about this when I just had the EVO. But to transfer files you could use a sdcard slot adapter for your pc or one of those usb sdcard readers I had used that when rooting my g1 along time ago LOL. Thanks for the backup ideas
Sent from my Desire HD using Tapatalk

soreyes said:
Tethering and file transfer can be accomplished over wifi with some apps. Look for wireless tether and the samba or ftp apps
Click to expand...
Click to collapse
Thanks, soreyes I already use the wifi tethering now and then, but it really drains the battery and makes the phone very hot. In fact, I accidentally left my wifi tethering on overnight the other night and woke up to a dead battery and a radio that wouldn't work for half the day. I was actually worried I had fried my phone and turned it into an expensive PDA. After turning it off for about 8 hours, it worked fine again, thank goodness.
I definitely hadn't thought of FTP or samba for file transfer, but thanks for the suggestion. I hate taking out the battery to get to the sdcard, just to transfer a file or two.

Having this problem with a G2 as well
I started having charging issues a few months ago, before my warranty ended, but now, I'm screwed and the phone will not charge at all. I know it is not the battery.
I have a G2 from T-Mobile. I took it apart and it looks like the job to get the port off and replace it would not be simple.
Has someone actually completed that task?
Does anyone have the part number on the port? I see several very similar ones on ebay. (search for microUSB and android)
Or, has someone sent theirs off to be fixed out of warranty? I've seen a place called Mission Repair mentioned here and there on the web...
Thanks!
-g

I had always thought (if mine usb port broke) about trying these guys ( www.cellulardr.com ), i mean if your phone is not really working you could check them out to see if the price is right.
I know I sent my itouch off for screen repair and it was worth it.
gelainest said:
I started having charging issues a few months ago, before my warranty ended, but now, I'm screwed and the phone will not charge at all. I know it is not the battery.
I have a G2 from T-Mobile. I took it apart and it looks like the job to get the port off and replace it would not be simple.
Has someone actually completed that task?
Does anyone have the part number on the port? I see several very similar ones on ebay. (search for microUSB and android)
Or, has someone sent theirs off to be fixed out of warranty? I've seen a place called Mission Repair mentioned here and there on the web...
Thanks!
-g
Click to expand...
Click to collapse

You might consider buying one of those G2's on eBay with the broken screen, and swapping out the motherboard, then along with that you'd get all kinds of other spare parts, including battery etc.
I've never taken apart the phone, so can't attest to the difficulty, but I've seen a few guides around.

Update on repair options
So I called a local shop and they said that it was too complex of a procedure for them and referred me to Mission Repair in KS.
Called Mission and they said they get several calls a day from folks with G2's/Evos/and Desires with this exact problem. The guy said that in 80% of the cases it is not fixable without replacing the logic board because the issue is often that the logic board connectors break. This is a known issue with these similar HTC phones.
On the other side of things, I called HTC and it turns out these phones have a warranty from 15 months of manufacture, which T-Mobile did NOT inform us about. They said they will take the phone and fix it for free if i hadn't voided the warranty.
Now if only I hadn't open the phone up after the T-mobile rep told me there was no hope. *arg*

[Q] Phones touch screen acts up when USB port is stressed - How to fix?

So, after a couple weeks of trying to figure out the problem, I have finally narrowed it down (yay me!).
Anyways, when there is a cable (and sometimes not) plugged into the USB Port on the phone, and the port is stressed so that it is angled downwards, all input to the touchscreen goes haywire. I attempted to follow the ifixit guide, however I don't have any plastic removal parts, and using my fingers and nails was becoming really painful, but, I don't think it is going to work, because the headphone port began to come off as well, and judging by the pictures in the guide, that isn't supposed to happen.
Anyways, I am wondering, is there any way to fix this? Possibly other then opening the device up? Or should I just go to the repair store and swap it out?
If I do swap it out, what is my chance that I would get a new phone versus a refurb, seeing as how the phone is so new?

GH0 said:
So, after a couple weeks of trying to figure out the problem, I have finally narrowed it down (yay me!).
Anyways, when there is a cable (and sometimes not) plugged into the USB Port on the phone, and the port is stressed so that it is angled downwards, all input to the touchscreen goes haywire. I attempted to follow the ifixit guide, however I don't have any plastic removal parts, and using my fingers and nails was becoming really painful, but, I don't think it is going to work, because the headphone port began to come off as well, and judging by the pictures in the guide, that isn't supposed to happen.
Anyways, I am wondering, is there any way to fix this? Possibly other then opening the device up? Or should I just go to the repair store and swap it out?
If I do swap it out, what is my chance that I would get a new phone versus a refurb, seeing as how the phone is so new?
Click to expand...
Click to collapse
Known issue.
Potential solution: use a different USB cord.
Sent from the future.

SocialReject said:
Known issue.
Potential solution: use a different USB cord.
Sent from the future.
Click to expand...
Click to collapse
Ive tried this. A new cord actually didn't work for me. I also tried it with a different phone, which is where I came to the conclusion that its the actual charging plug. Something in it is either fried or just malfunctioning. The cause of it is unknown, but luckiliy i have a few micro usb chargers laying around and the rest work fine. You should also ask yourselves the following question: Do you have the same problem when charging thru usb on a Comp? If the answer to that question is no, then its clearly not the USB wire. If the answer was yes, then I just didnt have the same problem as you and you can disregard this entire post.

Broken USB port?

Hey guys, i'm starting to think that my USB port is broken. I've been tethering my phone to my desktop for the past month but recently i've been having spotty connections to the computer. then today my computer tells me the USB device has malfunctioned whenever i plug it in, i've tried 2 different cables and 2 different computers, as well as CM7 and nitsuj's vanilla gingerbread rom but still no luck. the phone charges fine, but i need to have a pc connection.
thanks in advance to anyone who helps.
-zax

I recently was having the same problem and it started getting progressively worse. Called Verizon and got a warranty exchange. My biggest concern was that the USB would stop working completely and then I wouldn't be able to restore it to factory. Luckily when the new one arrived I had it downgraded and rooted and the old one back to S-on all in about an hour.

I would have to "wiggle" the cord around in various positions until I got my computer to recognize it. Once I got a good connection I had to be careful not to even breathe on the cord or I would lose the connection.

I've always felt that this is a weak link for the DInc2...

Yeah mine has progressed to where the phone has to sit in a very particular way overnight to charge. I haven't had time to take it to Verizon to have them take care of this issue.

It's either that damn ribbon cable or the cable that I got with my Dark DIncII that was so tough to pull from the jack that I thought I was going to pull the jack right out of the phone.
VZW corp store said at first that it will get looser with time.
Now I see what he meant.
At the time I showed him how it did similar to my 2 year old Fathom.
He said well that's an LG for you.
I said get me a cable please. OK
The replacement cable fit much better in both devices.
I still switched it with my wife's DIncI cable, Well seasoned.
With the Red DIncII the cable was re designed with a relief on BOTH sides of the plug.
It's still tight, but it doesn't remind me so much of the time when that damn nurse pulled my catheter out of it's position with 5 of the 15 cc of fluid still in the locking bulb. *****...
Any way it,s a known issue (The Cable) that has prompted attention to a re design of the cable at least.
I will look into locating the ribbon cable and or jack complete.
Because the Red DIncII has the issue with a rattle in the area of that jack only when the back is removed.
And I am not about to exchange my otherwise MINT phone for a warranty refurb that will no doubt encounter similar issues.
If not more, according to what I have been reading about the ones getting sent back to VZW.
I rooted with full intention of keeping what I have and not getting stuck in the revolving door of refurbs..
Yes I am happy with self service, within reason.
Has anyone that gotten a replacement unit gotten a refurb?
As in just the unit without battery or door and plain brown box.
Thanks..

USB Charging port Burned

Hello,
I just had my HOX USB port burnt.
It was charging when I notice the battery was very low and no red led.
I had it previously charged in car, so it might have being some kind of spike current/voltage, I suppose.
Plugin into the computer, no sign of USB connection (even thru dmesg).
This would be a simple case of sent it back to HTC for a replacement/repair. However, I am in Brazil and things never goes as supposed to here.
I contact HTC here and basically the HOX is not supported in Brasil, they simple do not care whatever I do about it. So I am on my own.
As I know there are some people here with repair knowledge, I would really appreciate any help.
As I had some battery before it fully discharged, I could test that everything else was fine (or seems to be).
I am assuming that there is some protection in the port to avoid this kind of situation to fry everything else.
I thought about using the pogo pins to charge until I get this fixed, so I ordered HTC's dock and a battery case from Mugen Power. But after I test charging gnd on pogo pin 1 and Vcc on pin 5, It seems that they are indeed connected to the usb port. Which is the correct as it shall use the same protection.
So, I found this one as the replacement port:
can't post link yet, bu it is this one on bay . com:
/itm/ws/eBayISAPI.dll?ViewItem&item=200732783334
Right now, I need to know if I am on the right track.
Replacing the port is enough? or should I look into replacing some onboard capacitors/resistors/ICs as part of the protection circuitry?
Thanks for you patience!

rsd2000 said:
Hello,
Right now, I need to know if I am on the right track.
Replacing the port is enough? or should I look into replacing some onboard capacitors/resistors/ICs as part of the protection circuitry?
Thanks for you patience!
Click to expand...
Click to collapse
Im not an electritian but i think some of the circuitry might be burnt , unless the port contains the electrical components .
If i were you, i would just take everything to a respectable phone-repair center they have good technicians , Good luck
EDIT: if the problem is with the port connections/soldering then replacing the port is enough

Vcek said:
Im not an electritian but i think some of the circuitry might be burnt , unless the port contains the electrical components .
If i were you, i would just take everything to a respectable phone-repair center they have good technicians , Good luck
EDIT: if the problem is with the port connections/soldering then replacing the port is enough
Click to expand...
Click to collapse
That's what I am going to do.
As this model is not sold directly here, I plan to get there with all replacement parts that might be needed and info.
I suppose I wont find anyone here (Brazil) with expertise on HOX.
I read sometime ago in here that there is a HTC repair manual in a FAQ style, this would help a lot.

Just to make a long story short.
There is no protection from a peak energy in the USB charging port.
Some tracks inside the mainboard burned being reparation.
The device worked connected to the USB but dont charge the battery.