loose charger/data cable - Desire General

I have had a quick look around and am unable to find anything on this so i am assuming that my phone is not right.
Basically when i plug the micro usb into the bottom of my desire it seems very loose ie i can wobble it side to side and it still has about half a mm of metal visible. Any for of weight (even just the weight of the cable itself) it falls out. Other than this it works fine it charges and transfers data ok. Is this just a bad design or should i get my phone repaired.
Also does anyone know how long it takes for a repair with htc?

I have been through no end of cables/adapters ... try replacing the cable before sending the phone off
Priz

I had the same issue. I have since replaced the cable with a 'generic
one and all seems fine.
As above - try a new cable, first.

Thankyou for the advise. Its good to know its not just me thats had this and a simple fix cold be the answer. I should be able to sly another cable from around work and give it a try.

My cable is loose also. It happened when I by mistake kicked the cable while the phone was charging. It ended up on the floor and after that the cable is loose. I will probably buy a new one.

Related

[Q] Original usb cable is loose. Whats your take?

My charger doesnt fit well and i just came to terms with this but it has got worse the last two weeks. It plugs in and the led lights up but it doesnt charge sometimes, it says it is charging but an hour later and the battery goes down 5% ish. Also it only connects when the phone sits face up and the cord hangs down as in it must sit on the edge of the table for it to charge. I tried my friends Droid cord and it was a snug fit. do i have an insurance claim on my hands?
You can try getting the cable swapped, but honestly I think the amount of hassle you would go through would just not be worth it. If the problem was with your phone then I would 100% definitely get the phone replaced, but if the problem is only with the cable, I'd take the path of least resistance and just buy a new cable out of pocket. They really aren't expensive if you know the right place to get them.
I use this cable here with my Aria and it works great: http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=5458&seq=1&format=2
It is only $3.13 shipped (to my address), and it's 2 feet longer than the original cable which I like because I thought the original one was too short. Never had a problem with it charging my Aria. I know it seems too good to be true, but the quality really is just as good as a $20+ cable you'd find at a local store.
I ran into the same problem with an Aria I bought off of Craigslist. It would kind of charge at first, then it gave up altogether. I found that the end that plugged into the phone had been slightly squished by the previous owner. I just went to Staples and bought a Staples branded MicroUSB cable, it's six feet long and works fine. Granted, it wasn't ebay-cheap but I got the problem handled same day, no screwing around. The nice thing about this cable is it's just as flexible as the original, unlike the MicroUSB charge/sync cables that come with Blackberry phones and the extra length makes it a little more versatile.
Don't mean to resurrect an old thread, but I didn't want to start a new one.
My connection is getting worse every day. It is very aggravating. I'll plug in at night time and wake up to find my phone didn't charge at all. I have to put the cable in at a slight angle to get it to connect.
Using adb and just any file transfer on the computer is almost impossible.
I use the original cable, and sometimes my brother's Captivate cable--both are just as bad.
And the AT&T car charger is a joke. So I think it is the phone, not the cables.
i find that the motorola(backflip) usb doesnt fit snug(still charges & transfers fine, a little slower)
May be just a bit too rough with this little phone
Finally had enough of the cable problem, so I decided to figure out whats wrong. Turns out, I ended up pulling out about a cubic centimeter of dust and lint from in the port (way down in there, a quick glance and it didn't look as bad as it really was.)
Works like a charm, now!
Brivette, glad to see you fixed your issue!
For future reference,
The MicroUSB cable that has become the new standard contains 2 prongs on the end of it. This prong is responsible for ensuring it stays locked into the connector.
The newer MicroB connector is rated at a higher use cycle than the old MiniB type, which is why current devices are moving to it as a standard. It is also designed so that the cheaper cable will bear the wear and damage, rather than the device. The usual culprit is the two latch pins at the top of the male connector which tend to wear and bend eventually causing the cord to become "flaky" or fickle (for a lack of a better term). This is usually the cause of most people's woes. However often times the connections from inside the cable may wear and short out, causing the cord to become dysfunctional. Before sending your phone in for a replacement, I highly recommend trying a second cable.
If changing the cord doesn't work, the problem most likely lies with the phone. While it is possible that the PCB mount has come disconnected from the board, it is more often than not likely that the port has become clogged with debris. So before sending your phone in for service, check the port and ensure that the port is clear and clean of obstruction.
This also goes for charging or data transfer. Sometimes issues with data transfer can arise out of a bad cable. This often happens when people wrap their cord too tightly or kink it, which causes signal interference. It also occurs with frequent use and wear and tear, which is normal.
Take good care of your cord, and it'll be there to last you a long time.

[Q] Problems with the Samsung OEM data/charge cable

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
I'm also having this issue. I wonder why...
foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.
jayrod88 said:
I'm also having this issue. I wonder why...
Click to expand...
Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.
I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App
i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)
Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.
just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.
The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?
I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App
Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone
I just used a razor blade to trim the rubber back, works great.
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?
[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day
For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

Any tough tight-fitting microUSB cable which won't get loose?

Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
This isn't an issue with other DHDs... My usb has worked for over two years now (the OEM one) and still going with a firm grip.
I think that there is a problem with the usb connector on the phone. You should talk with the people at the dealer where you got it (the phone). That is covered by warranty so they will surely replace it. If your warranty is not valid it costs around 30-50 euros to get it fixed. Good luck!
Nah.. It can't be right. :laugh:
I want then cable which would be cool enough for my tough phone, lol.
-SmOgER said:
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
Click to expand...
Click to collapse
im using samsung galaxy s 2 usb cable and its very tight... =)
I had the same problem once and it turned out it was all the lint that collected in the port over the months. I removed it carefully with a wooden toothpick and it solved the problem.
Hope it helps.
Sent from my HTC Desire HD
Thanks dude, seems it helped for now.

Stock Cable > Hard to Plug on the Charging Port of the Phone

I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
I noticed this as well. hopefully if something gets broken its more likely to be the connector on the cable than the charging port. I have tried a few other cables as well and all are pretty difficult to insert.
Well the way I see it would you rather have it flop around and be loose, or have a night tight fit?
On a more serious note I had the same issue when I first recieved my F400S. After a week or so it got better, you can always try an older micro usb cable thats more broken in to avoid this issue.
when i first got the phone it was like what you've desribed. but after a while, it wasn't an issue anymore, i guess its a good sign that the phone is brand spanking new.
Same for me, hard To plug in ...
Sent from my LG-D855 using XDA Premium 4 mobile app
Hi,
I tilt the usb-connector up (just a bit) while plugging it in.
Greetz
It requires a downward angle tilting towards the device to insert.
Same for me, but once you're using qi charging and Wi-Fi file transfer, you'll hardly ever use the port.
got it! it was like virg** phone. haha..
wow same issue here.
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Sini-Siki said:
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Click to expand...
Click to collapse
Tilting the cable to plug in seems to be the norm on pretty much every G3. I doubt exchanging it will help.
Once you've done it for a while, it should become pretty easy to do.
Tilting the cable and just dealing with it are fine, but what happens when you stay finding usb cables that don't want to charge your G3 properly? I have one (very nice) 10ft cable and my phone plays a game of connecting and disconnecting while trying to charge with this cord. This courts does not give me the same problems on other devices. However the G3 charges just fine on all my other cables. Not using this cable is an obvious answer but i worry that the problem could get worse and what if I start having problems with other chargers?
For now, the solution is to tilt the cord slightly downward (or upward, depending on your perspective) as the port is just sliiiiightly more flush with the opening. My advice is to get used to doing this. A broken charger port is really a PITA, so taking an extra 2 seconds to plug it in is the prudent choice. My dad gave me a lot of good advice when I was growing up, and one of the gems turns out to be "don't force things."
As mentioned, once we get some wireless charging back covers on a more accessible basis, we'll all just use wireless charging and never plug in again. Except in the car.
The cable from my old GS4 plugs in very very easily. I haven't tried charging with it tho. I use it mainly for usb mtp.
Posted from my LG-D850
Difficult at first. It did get better for me though. I too thought i had damaged it or that it had shipped that way. And I also thought I was just breaking it more each time I charged and contemplated exchanging LOL. Make sure cord is facing the right way first (im still trying to put it in upside down sometimes), then you do have to tilt it down a bit to get in initially and then it tilts slightly up before fully inserting. It was very diificult to do the first couple days. Day 5 and its way easy. Hope this has helped and put your mind at ease This is my first Android phone and i'm luvin it!
the past new phones i had. was always hard at first to plug it in.
just gotta lube it up
Any new updates on this? I guess tilting the cable a bit is working, but will it ever get to the point it will go straight in? It really appears that this is not a defect but a LG design for the port.
Sent from my LG G3
still the same.. still virgin after many charging cycle
I agree with what was previously stated, after a week with phone, I've become used to putting the cable in. I'm pleased with the tight fit as I've had devices where it feels loose and unsecured.
It ain't nothing but a G thing baby... Lg G3 LGSL990

USB port broken

Hi,
Just wondering if anybody else has had any issues with the USB port. The centre of the USB port on my Tab Pro 10.1 has a flat bit that sticks out (like on all USB ports), only the plastic side and the metal side have come apart. When I first got my tablet it was sometimes difficult to plug the cable in, then the other day it wouldn't go in at all. I had to slip a nail file behind the metal bit that was touching the side, and push it back into the middle. I have to plug the cable in at a slight angle so it will go around that, and sometimes have to bend it back.
Obviously it can't stay this way, so I'm going to have to call Amazon and pray I don't get stuck without a tablet for weeks...
(it looks battered but that's just because of the close up, it looks perfectly new when you actually look at it)
Not sure what Amazon will do for you, prob better off calling samsung.
Does it still charge and transfer data? Make sure if ask by either that you send them better pic's
It still charges and transfers data, but only if I push the metal bit back into place regularly so I can plug the cable in. That is not a long term solution as that will eventually completely break the USB port.
Amazon are usually very good with defective devices, at least here in France, and will often just replace the device. Not sure about the tablet though, so I'll find out soon...

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