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Hi Guys,
Whenever I remove the battery from my XDA 2S I lose everything and have to set up the OS from scratch.
I have spoken to O2 and they have told me this is normal? But how can this be? It is the most stupid thing I have ever heard.
Please if someone could just tell me if their XDA 2S does this I would be more than grateful!
Thanks in advance.
Jonnycash!
Go to settings/ Power icon and check the status of both the Main Battery and the backup Battery, the first could be at any charge % the backup Battery should be at 100%, this is used to hold the data on the phone for a short duration, sim card swap or battery swap with the machine selected OFF first. If its loosing data then there is something wrong with it, I can remove the Battery on my IIs for 10 mins if need be without a problem - Mike
Yes the Backup Battery is at 100%
It loses everything as soon as I take the battery out, I can put the battery straight back on, start the phone and OS setup begins.
When you say selected "off". Do you mean quickly pushing the power button once.
I have done this and still it loses everything.
Looking forward to your response.
Jonnycash!
All I can sugest are two options
1, Return the phone as it is clearly faulty, demand O2 repair the unit or try for an Exec as a replacement as re-compense, you might get this easily as they are no longer offering the IIs.
2, install something like Sprite back-up and configure the back-up to re-install everthing hardly ideal, and this is not what I would do.
Mike
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
After taking out the battery, try not to push the tab(the one you pull back and the battery pops up) that holds the battery back into place until you re-insert the battery.
Jonnycash said:
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
Click to expand...
Click to collapse
Sounds like a duff backup battery to me ( see pic), changing the mainboard would seem a sledgehammer to crack a nut. I have had this with blueangels after re-assembly, even with the backupstatus at 100%. I leave on a cradle charging overnight then do a hard reset - seems to work for me.
Richard
i have that problem as well before. but maybe this will help you a bit.
because i always do it removing the battery when changing my sim card. how i wish they would put the sim card away from the battery. ( calling the attention of the engineers for future references).
i started on the permanent save check mostly on contacts and appointments (I needed them all the time) (start>settings>system>permanent save). then i usually turn on the flight mode then turn off the pda from the power button.
thats the time i take the battery off and either to swap the sim card of the battery. then it automatically go to soft reset when the battery is back you will notice that after the automatic soft reset, there will be a small window showing appointments and contacts restoring.
i hope this will help.
I've had this, once. I've heard that this is a bug of that little black thingey that holds the battery, because it supposed to switch between backup battery and normal battery. Too bad sometimes it does not do this at all...
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
kdskamal said:
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
Click to expand...
Click to collapse
It happened to me again few days ago, under 2003SE (I had to downgrade for something). One thing i love in WM5 that I don't have to worry about this.
It has happened to me many times as well as I am always changing batteries. As somone mentioned above it seems to be a bug with the battery holder (the little black tab you clisk to hold the battery in.) I just keep my contacts backed up each time I add a new one. as for the applications they can usually waite till I restore them.
need solution..
need a good and working solution for this...........
Re: need solution..
isk2005 said:
need a good and working solution for this...........
Click to expand...
Click to collapse
Eeerrrr. how about ' replace the battery' - they are standard cells...
Richard
Mabey its not clear what seems to be happening here
When you drop the unit and /or when you open the little black clip that holds the battery in place. Somtimes the phone looses all stored information and goes to hard reset. There seems to be 2 bugs in action here.
1) The batterys seem to get into a strange state where they dont work properly. (I have found that putting the battery into the rear slot of the charger reconditions it to fix this problem.)
2) Some units seem to have a bug with the battery latch when you open the latch accidently or somtimes even just when changing the battery intentionaly it seems not to switch to back up battery corectly. My theory is that there is a dead zone in the latch that does not make the correct transfer if it isn't fully engaged in either direction. It is a really poorly devised way to handle battery changes but hey its too late for them to redesign it. I can not say how many ppl have this issue or if it is everyone or just some people but I do know this is the case on mines and many of the forums I've read.
Solutions:
1) Back up your unit whenever you add data to it. you can just do a contact list back up which only takes 1 min for me and my sx66 has over 2k contacts. Do full back up once a week that should cover your apps and data.
2) Keep your battery reconditioned at least once a week use the rear charging slot for the battery. If you only have one battery this is not an option so I suggeest if you are going to keep your sx66 for any length of time buy a spare battery.
3) Recently I have begun using a small peice of duck tape to secure my battery latch. It is a pain in the rear but I have droped my unit once in this configuration and the battery and latch stayed in place.
Additionaly:
To make restores easier you can include some of your favorite applications in your ext roms. Just snoop around in the forums and you will see directions for manipulating ext rom.
Also look into changing the directorys where you store information. IE your mem card and the onboard storage directory seem to never get nuked unless it is done by the user.
Anything short of the above listed or replacing the hardware is not viable, because these are HARDWARE bugs. Version 5 avoids this issue because it does not hard reset your data like all previous versions of ppc. However the hard ware issue is still there it just doesnt effect you. But if you upgrade your rom be carefull because you are trading the bugs you know for the ones you don't know...lol
thanks for advice ........
dont worry richard am shifting to o2 exec
isk
Hi guys,
I dropped my phone in water
I just left it until it's being dry, I turned it on and its works but the touch become crazy
sometime work and sometime not until it's doesn't work at all = no touch
I've sent the device to Vodafone to repair it because the warranty associate with them .
And they said the device can't be fixed
Also the problem in the (Lower mother board).
I am really confused , I am not sure where is the problem coz one of my friend said ,
if the device work and just the touch does't work, then the problem will be in the touch screen only.
Thanks in advance for your help guys .
Water dammage is not covered by warranty, ever.
If the digitizer does not function its either that there is still water in the device and is causing a short, or part of the circutry for the digitizer is fried.
Pull the batt and place the device in a hot area (about 30-35 degrees centigrade, like inside a computer case for example) without the batt and covers on for a minimum 12 hours (24 hours recommended) (if you put it in the computer case, the computer has to be on, since it produces the heat needed).
Once complete, insert the battery and reassemble and hope it works again
If you are prepared to mess with your phones internals a new digitizer can be had for about £60. Its the top most layer of the screen which means that it is the thing at the absolute back when you open up your phone because your phone opens from the back first. I think I saw a guide on XDA somewhere for this phone. Might want to try searching for it.
Adding to JSLEnterprises' post, remove everything that can be removed from the phone prior to putting it in a hot place. Thats the battery cover, bottom cover, battery, sim card and memory card. Just to be on the safe side. You dont want anything else to go wrong now.
Thanks a lot for your help guys
I found this YouTube link about disassemble desire hd
And I am going to order the touch screen from eBay then I will try to find someone to do it for me , last time I opend my phone I broken it
I dont want to do that again
First make sure to try the other method of heating up the phone. It may just work.
raze599 said:
First make sure to try the other method of heating up the phone. It may just work.
Click to expand...
Click to collapse
... and save you (the op) some money.
Greetings,
About 2 months back i decide to root my phone, so i do, and i go Flash MIUI.
It's worked perfectly fine for 2 months now, with an exception of phone attemting to play with 2 music players and hanging and ultimately rebooting when volume controls were operated on the headset.
A minor glitch? Possibly, i didn't mind.
Yesterday though, while playing through bluetooth on my cars stereo, the hanging-rebooting kept happening quite often, ie. everytime i disconnected it to get out.
Still, didn't sense anything majorly wrong there, so moving on.
Yesterday night i kept my phone for charge, overnight,. In the morning the alarm rings, device vibrates, i put snooze it, and go back to sleep.
When i wake up in an hours tome, my phone wont boot.
It vibrates 3 times and led blinks in red.
My warranty got over yesterday though it was anyway void, since i put a custom ROM on it.
I did, search the threads but whoever bothered to reply, had their warranty on and were on stock ROM.
If there's anything i could do, please do help me out
Also, my computer wont detect my phone (Says USB device may have malfunctioned), is there anyway to revert to stock ROM with S-OFF so htc would fix it?
My phone was o/c'd to 1.2 GHz while i was on lordm0d's 8.6 Kernel. Any chances the o/c burn the processor or anything?
Hi Omairss,
can you enter bootloader ? (pressing vol down when powering up)
The red light means there is a power issue. Do you have access to another battery to try?
pudel211 said:
Hi Omairss,
can you enter bootloader ? (pressing vol down when powering up)
Click to expand...
Click to collapse
No, i can't enter the bootloader or recovery. If I try though, the phone vibrates 5 times and puts out a steady green light.
If i connect it to my laptop, it shows up as 'Unknown Device".
Gizmoe said:
The red light means there is a power issue. Do you have access to another battery to try?
Click to expand...
Click to collapse
Okay, i'll try that and let you know.
I went to htc's service center and they told me the phones been water damaged and that the whole motherboard needs replacement which would cost about 188$.
I haven't dropped the phone in water or let it anywhere near water as far as i know, and the void stickers are all black & white, except one in the motherboard, whose edges are slightly red.
Hi Omairss, i wish you a happy new year !!
Water damage can also happen because of sweat when carrying the phone near the body...
Perhaps worth trying before a 188$ repair:
Remove battery and cover, SD-card and cover and put the phone in a plastic bag together with lots of rice. Place the bag in a warm place for 3-4 days. The rice will bind the water.
Then try again also with another battery, Li-Ion batteries dont like water...
Let us know if it helped.
-Pudel
the unknown device, is it something to do with 'qload'. if so, its bricked, only fix is a mainboard swap out, or a jtag based flash and re-partitioning of the eMMC.
pudel211 said:
Hi Omairss, i wish you a happy new year !!
Water damage can also happen because of sweat when carrying the phone near the body...
Perhaps worth trying before a 188$ repair:
Remove battery and cover, SD-card and cover and put the phone in a plastic bag together with lots of rice. Place the bag in a warm place for 3-4 days. The rice will bind the water.
Then try again also with another battery, Li-Ion batteries dont like water...
Let us know if it helped.
-Pudel
Click to expand...
Click to collapse
Cool, i'll try that and let you know.
And happy new year to you too
JSLEnterprises said:
the unknown device, is it something to do with 'qload'. if so, its bricked, only fix is a mainboard swap out, or a jtag based flash and re-partitioning of the eMMC.
Click to expand...
Click to collapse
What's qload?
Well, the htc guys told me the same thing - a motherboard swap.
I don't know what a 'jtag based flash or re partitioning of emmc is, but it has got to be cheaper than a 188$ replacement? Anyway i can do it?
Also, what do you think would have caused it? Could overclocking have anything to do with it? I mean it could save other phone's heading towards a hardware failure, if it does, right?
Omairss said:
What's qload?
Well, the htc guys told me the same thing - a motherboard swap.
I don't know what a 'jtag based flash or re partitioning of emmc is, but it has got to be cheaper than a 188$ replacement? Anyway i can do it?
Also, what do you think would have caused it? Could overclocking have anything to do with it? I mean it could save other phone's heading towards a hardware failure, if it does, right?
Click to expand...
Click to collapse
Well, Depends on how high you oc'd could have possibly caused a controller failure or something, but we dont know.
Usually its a failure of some sort with the emmc. In my case, the partition table was corrupted (either by cwm recovery, or some other random bug) My experience, and then found the driver, but were not able to go any further using qpst tools.
Google 'RIFF Box', thats the jtag based restoration I mentioned. There are a user or two on xda that offers riff box jtag services, I just cant remember which... and thats only if something corrupted the partition. But if its a hardware failure, then you'll have to get the mainboard replaced.
JSLEnterprises said:
Well, Depends on how high you oc'd could have possibly caused a controller failure or something, but we dont know.
Usually its a failure of some sort with the emmc. In my case, the partition table was corrupted (either by cwm recovery, or some other random bug) My experience, and then found the driver, but were not able to go any further using qpst tools.
Google 'RIFF Box', thats the jtag based restoration I mentioned. There are a user or two on xda that offers riff box jtag services, I just cant remember which... and thats only if something corrupted the partition. But if its a hardware failure, then you'll have to get the mainboard replaced.
Click to expand...
Click to collapse
Well, now even the usb connection stopped working. Guess it's the 180$ mainboard replacement for me.
Well, about the overclock, i had overclocked it to 1.5 Ghz and was using the conservative governer, so it would overclock only if it had to.
I had the battery widget installed as well, so it would write logs to my SD card. Couldn't find anything abnormal in the mA, mV, mW, or temp values, prior to the brick, So, clearly my processor wasn't running at full throttle or anything, else it would've reported a spike in either mA, or the temperature atleast.
Would sending pictures of my mainboard help you diagonise, after i replace it?
Hi
I have a problem with my G3. When i start it, it shows lg logo then few it reboots again without getting anywhere. But if i put the charger it does work flawlessly. If i take off the charger, few seconds and it reboots. Is it a battery issue? Software or hardware?
Thanks
Yes, its battery problem. I think its time for you to change the battery.
Regards
Faisal
solidchips said:
Yes, its battery problem. I think its time for you to change the battery.
Regards
Faisal
Click to expand...
Click to collapse
Yes, it is a battery a problem, so i bought a 2nd and a 3rd but the same problem happened with the 2nd in less than a month, the 3rd in 2 weeks.
I wasn't ready to buy a 4th one so i looked around and i found a solution and it's working for me so far without a problem.
the solution isn't mine so all credits goes to Marko Peltonen in Android Central forums.
He explained the problem here
And the solution with pictures here
Some remarks to take in consideration:
the wire should be thin (from a strand);
when you're manipulating the wire be careful not to let it touch the body of the battery (if you peeled the plastic off the battery) when it's connected to the + connector.
the soldering point on top of the control board should be as thin as possible so you can put back the plastic cover
hope you can solve this frustrating problem
sharp3r said:
Yes, it is a battery a problem, so i bought a 2nd and a 3rd but the same problem happened with the 2nd in less than a month, the 3rd in 2 weeks.
I wasn't ready to buy a 4th one so i looked around and i found a solution and it's working for me so far without a problem.
the solution isn't mine so all credits goes to Marko Peltonen in Android Central forums.
He explained the problem here
And the solution with pictures here
Some remarks to take in consideration:
the wire should be thin (from a strand);
when you're manipulating the wire be careful not to let it touch the body of the battery (if you peeled the plastic off the battery) when it's connected to the + connector.
the soldering point on top of the control board should be as thin as possible so you can put back the plastic cover
hope you can solve this frustrating problem
Click to expand...
Click to collapse
I have the same issue. But mine does only restart if it goes to sleep mode. Mostly 1-2 minutes after screen lock. Could it be the same issue.
tryunus said:
I have the same issue. But mine does only restart if it goes to sleep mode. Mostly 1-2 minutes after screen lock. Could it be the same issue.
Click to expand...
Click to collapse
It could be a software problem. don't go hardware at 1st. What's your configuration (ROM, kernel, Recovery)?
sharp3r said:
It could be a software problem. don't go hardware at 1st. What's your configuration (ROM, kernel, Recovery)?
Click to expand...
Click to collapse
Everything stock. Flashed MM stock firmware a few days ago.
While it was flashing the lg flash tool crashed on my pc at %70 or so. Phone did a reboot automatically and booted up.
Then the phone started to shut down and restart automatically while it was in sleep mode.
Then i flashed stock mm again. This time it worked. But the phone keeps restarting. It does only restart while the screen is locked. If i double tap or use the power button to unlock the phone nothing happens and the screen keeps black and then the LG logo appears and phone boots up.
Tried different custom kernels, recoverys and rom. Issue is still there. Thats why im thinking its and hardware issue and battery is faulty.
Sorry for bad english
@sakarya making this step properly won't harm you G3 in any way, it'll enhance the power connection because the connection is made by glue and with high temperature it becomes faulty, so yes you can give it a try but before going that far if your not familiar with soldering i recommend you to download and flash a stock firmware from here then go to this page and download the proper firmware you need. since you have this problem when the screen is off, in my case it was random.
You'll find here a guide on how to flash a KBZ properly.
Good luck
sharp3r said:
@sakarya making this step properly won't harm you G3 in any way, it'll enhance the power connection because the connection is made by glue and with high temperature it becomes faulty, so yes you can give it a try but before going that far if your not familiar with soldering i recommend you to download and flash a stock firmware from here then go to this page and download the proper firmware you need. since you have this problem when the screen is off, in my case it was random.
You'll find here a guide on how to flash a KBZ properly.
Good luck
Click to expand...
Click to collapse
Thank you. I will try this.. Bought yesterday a new battery, problem does still exist. Must be a software issue.
Paper trick wont work for everyone. Solder or use a bit of foil and paper for pressure.. I prefer to use a bit of tape as it is a cleaner solution. Batter life seems to fall a bit, just a tad after this mod tho but no reboots fixed 3 out of 3 batteries like this.
The chinese batteries run down quicky.
The anker batteries that also have the reboot issue can be fixed by using the board from the chinese on it fix 1 out of 1 anker this way
I have a second hand ONEPLUS 3 that has water damage. It works completely except it won't charge. To charge the battery, I have to remove it and charge it in another ONEPLUS 3. I have replaced the battery and have tried another charging port and daughter board.
When switched on, the phone shows 50% battery regardless of how much charge it has.
I have tried various roms, and it has the latest stock Oreo update atm.
I want to know is there any mod to disable this warning that would allow me to charge it? I understand the risks, but would like to try. I saw a fix for a Samsung S3 by disabling a system app, but do not see the equivalent here. Any suggestion is appreciated. Thanks
murll said:
I have a second hand ONEPLUS 3 that has water damage. It works completely except it won't charge. To charge the battery, I have to remove it and charge it in another ONEPLUS 3. I have replaced the battery and have tried another charging port and daughter board.
When switched on, the phone shows 50% battery regardless of how much charge it has.
I have tried various roms, and it has the latest stock Oreo update atm.
I want to know is there any mod to disable this warning that would allow me to charge it? I understand the risks, but would like to try. I saw a fix for a Samsung S3 by disabling a system app, but do not see the equivalent here. Any suggestion is appreciated. Thanks
Click to expand...
Click to collapse
Well it's damaged, you got your answer
Puddi_Puddin said:
Well it's damaged, you got your answer
Click to expand...
Click to collapse
What do you mean? You haven't replied with an answer or suggestion...
murll said:
What do you mean? You haven't replied with an answer or suggestion...
Click to expand...
Click to collapse
Well, you said it was water damage. Then I replied that you got your answer. Battery Temp to low is there for a reason you can't and shouldn't remove it. See if you can open up the phone perhaps there is some corrosion... Nothing else you can do.
Puddi_Puddin said:
Well, you said it was water damage. Then I replied that you got your answer. Battery Temp to low is there for a reason you can't and shouldn't remove it. See if you can open up the phone perhaps there is some corrosion... Nothing else you can do.
Click to expand...
Click to collapse
Don't know if you actually read the post properly, but I listed the things I tried and parts I had replaced. I'm looking for a work around to be able to charge it. I wrote that I understand the risks to disable this warning.
I had soaked the board in isopropyl alcohol and scrubbed it a bit. No corrosion.
It sounds like you can't help, but thanks for your input.
murll said:
Don't know if you actually read the post properly, but I listed the things I tried and parts I had replaced. I'm looking for a work around to be able to charge it. I wrote that I understand the risks to disable this warning.
I had soaked the board in isopropyl alcohol and scrubbed it a bit. No corrosion.
It sounds like you can't help, but thanks for your input.
Click to expand...
Click to collapse
If the temp sensor in either the battery or BMS is broken, then you should NOT charge it at all. There's severe risks charging a battery that does not know it's temperature.
Go buy a replacement. Anyone that helps you with this is retarded, as helping you 'fix' something that is broken and can potentially cause damage/explode while charging is dumb.
DevSquad said:
If the temp sensor in either the battery or BMS is broken, then you should NOT charge it at all. There's severe risks charging a battery that does not know it's temperature.
Go buy a replacement. Anyone that helps you with this is retarded, as helping you 'fix' something that is broken and can potentially cause damage/explode while charging is dumb.
Click to expand...
Click to collapse
Thanks for your opinion. Sounds like you don't have a solution either. I want to fix it.
murll said:
Thanks for your opinion. Sounds like you don't have a solution either. I want to fix it.
Click to expand...
Click to collapse
I am not going to assist you in setting your house on fire, no.
DevSquad said:
I am not going to assist you in setting your house on fire, no.
Click to expand...
Click to collapse
Good to know thanks. I won't do that to your house either :angel:
Hey, did you find a solution? I have got the same problem and could only think of the lower logic board to be damaged. I think that is what you refer to as daughter board. Would be very nice if there is a solution to that problem, even if i have to replace several things. Does anybody know for sure where the battery temperature sensor is in a OP3?
Because on my research I have found that the sensor is in the battery itself in some phones. That would make sense but if you say the battery is charging in another phone that is weird....
Had similar problem a few months ago.
The only thing that appeared on the screen when i turned it on was a warning saying "Device Temperature is too low".
Send it to Oneplus an received it working but on the rma service note they said there was nothing wrong with it.
Funny thing is that it came with OOS 3.2.1 when on that time the last version was Nougat 4.x.x.
Try to flash one of the first versions of OOS and see if it works.
Mine Oneplus 3T won't charge as well, "Device Temperature Is Too Low, Cannot Charge" and battery level is always 50%.
The problem is in malfunctioning on-battery temperature sensor, which doesn't report the data and OS handles that as the minimum possible temperature -40°C. OS won't allow charging if the temperature is less than -3°C, so it won't work.
If you use LineageOS and urgently need to use the phone, you can flash patched kernel with temperature protection disabled and charge it.
WARNING: This kernel is not suitable for every day use, you still should fix malfunctioning hardware. Do not leave unattended device on charger, always control it.
Unpack the image and flash it via recovery in image flash mode.
Hi ValdikSS,
Is there a patch like this for the One Plus 6 as well ?
I've been stuck with this issue for a week now and i replaced the battery tried different chargers and leaving it off for days an try again but nothing worked
Thanks,
Same problem in OnePlus 3t I flashed lot of custom os like pie ROM successfully used perfect ,last time havoc os 2.0 official ROM I flashed, one mistake I do,
I didn't see the battery level that time 13% I flashed ROM so battery sensor shows temperature is too low then I charged then I flashed same ROM is done, but another ROM I again flash, that shows battery 50% stuck an I encrypted again OnePlus 3t oxygen os I flashed same problem, finally I used nitrogen an havoc only charge100% but no longer time battery stand quickly battery used without any useage ,so battery sensor where we find only solve this problem
It would indeed be a lot risky to charge a battery which has a damaged temperature check mechanism. It does not warrant trying unstable kernels and allowing batteries to be charged without temperature checks. It is risky enough to burn a house down and it is advisable to just buy a new battery if the phone seems to have a decent life left in it.
Possible Solutions
There are 3 possible solutions for this issue.
1: replace battery.
2: change the ROM for one that changes the Kernel for a version without this temperature protection.
3: fix or replace the main board.
To fix the main board you need to check 2 things on it.
On the left side of the battery conector (under a double sided glue tape foam), there are some SMD.
The lowest two are related with this problem.
I fix my board resoldering the one on the right (nearest to the conector).
Be aware that the SMD is small and when are desoldered, it gets sticked on the double sided glue tape foam.
I don't know how to insert a image, Sorry.
Macjars said:
There are 3 possible solutions for this issue.
1: replace battery.
2: change the ROM for one that changes the Kernel for a version without this temperature protection.
3: fix or replace the main board.
To fix the main board you need to check 2 things on it.
On the left side of the battery conector (under a double sided glue tape foam), there are some SMD.
The lowest two are related with this problem.
I fix my board resoldering the one on the right (nearest to the conector).
Be aware that the SMD is small and when are desoldered, it gets sticked on the double sided glue tape foam.
I don't know how to insert a image, Sorry.
Click to expand...
Click to collapse
Please stop this copying and pasting the same thing in all the threads you can find regarding battery not charging. A post in one or two may be alright, not on everyone.
tnsmani said:
Please stop this copying and pasting the same thing in all the threads you can find regarding battery not charging. A post in one or two may be alright, not on everyone.
Click to expand...
Click to collapse
Man, I'm really sorry for that.
I thought that I should give one reply for each question, so the person who requested would receive my answer.
I'm new on Forums and still getting the hang of it.