[Q] [q] help - phone stuck after ota orange uk update failure - Desire HD Q&A, Help & Troubleshooting

Hi All...
I have a prom with my Orange DHD...I was updating to the latest OTA but the update failed and now all i get when i start up is the green circular arrows for a few seconds and then the red triangle with exclamation mark.
I can access HBOOT and FASTBOOT menus, but Factory Reset and Recovery do not work (bot result in the red triangle)
I had a look on the SD card, but no update files were on the root of the card...
It looks like the download of the rom was corrupted and not saved...
Having done a bit of research here i tried to put a stock PD98DIAG.zip from a 2.3.5 WEE RUU onto the SD card root and went to HBOOT, but that failed as the checks failed with the below errors:
no image for PD98DIAG.zip,
no image or wrong image for PD98DIAG.nbh and PD98IMG.zip etc.
and also as the CID was incorrect
(assuming my phone CID is ORANG001, so not accepting the WWE?).
So...my question is before i get HTC to take it back as its under warranty and lose my phone for up to a month (i go on holiday next week and am not back till Easter - but would liek it with me on the trip), is there a method i can put a rom on to at least get the phone to boot and then do an update again?
When i plug the phone to usb the phone recognises the connection but my pc asks for Android 1.0 drivers (even though HTC Sync and the HTC Drivers are installed)
Can i run any RUU from my PC to get the phone up if the PC isnt loading the HTC Android 1.0 drivers?
I guess what i'm looking for is step by step instructions on getting the phone back up conisidering all i can currently do is access HBOOT...What are the risks of rooting going wrong and bricking the phone?
the HBOOT details are:
*** LOCKED (OOW) *** ->what does this mean?
ACE PVT SHIP S-ON RL
HBOOT-2.00.0029
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
DEC 22 2011, 14:28:19
Thanks guys...

Your phone isn't rooted so you can't install any other roms. There's various guides on how to root your phone, some easier than others depending on the stock. Personally I had to update to a newer rom that had an exploit in it that allowed me to install an earlier version that allowed rooting. From there you can then permanently root the phone.
The best thing would be to search for guides on rooting a desire hd on orange (I'm on 3 so may be slightly different), then you can always reinstall your stock rom if you want

gabbar_singh_420 said:
Hi All...
I have a prom with my Orange DHD...I was updating to the latest OTA but the update failed and now all i get when i start up is the green circular arrows for a few seconds and then the red triangle with exclamation mark.
I can access HBOOT and FASTBOOT menus, but Factory Reset and Recovery do not work (bot result in the red triangle)
I had a look on the SD card, but no update files were on the root of the card...
It looks like the download of the rom was corrupted and not saved...
Having done a bit of research here i tried to put a stock PD98DIAG.zip from a 2.3.5 WEE RUU onto the SD card root and went to HBOOT, but that failed as the checks failed with the below errors:
no image for PD98DIAG.zip,
no image or wrong image for PD98DIAG.nbh and PD98IMG.zip etc.
and also as the CID was incorrect
(assuming my phone CID is ORANG001, so not accepting the WWE?).
So...my question is before i get HTC to take it back as its under warranty and lose my phone for up to a month (i go on holiday next week and am not back till Easter - but would liek it with me on the trip), is there a method i can put a rom on to at least get the phone to boot and then do an update again?
When i plug the phone to usb the phone recognises the connection but my pc asks for Android 1.0 drivers (even though HTC Sync and the HTC Drivers are installed)
Can i run any RUU from my PC to get the phone up if the PC isnt loading the HTC Android 1.0 drivers?
I guess what i'm looking for is step by step instructions on getting the phone back up conisidering all i can currently do is access HBOOT...What are the risks of rooting going wrong and bricking the phone?
the HBOOT details are:
*** LOCKED (OOW) *** ->what does this mean?
ACE PVT SHIP S-ON RL
HBOOT-2.00.0029
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
DEC 22 2011, 14:28:19
Thanks guys...
Click to expand...
Click to collapse
Your phone isn't rooted (the LOCKED message on bootloader screen) which is why you can't flash the PD98 image or any other ROM/RUU for that matter that is not digitally signed by Orange.
If you have warranty I don't suggest rooting it as this might void the warranty, especially if your phone still doesn't work after rooting. Perhaps it would be easier for Orange to fix it?

Related

dead desire

Hello, I am from UA (bad english, sorry)
Help me to ressurection my phone
If I created a theme is not there where you do not delete, just move please
My problem -
I bought the phone htc desire with it, there was
Android 2.3.3
HTC Sense 2.1
Assembly - IC GS v48
Number Browser - WebKit/533.1
When buying a salesman said that if you decide to change the flash, the phone will not work. I asked about this in the forum, I was told that all the garbage - I.
Changed, the phone on a white screen that says WTC is not.
I read, I decided to do as it is written here (on 4pda), at first just like that, then pre-GoldKard with (in this manual HTC Desire - Firmware (OS 2.2 )
Note - when there was a setting that is written sections instalit there botloader, radio systems, etc. So the graph has written in red systems - fail
The result is the same - the phone on a white screen that says WTC is not.
Did a similar way through apdeyt.zip with fastbuta
In general, it began to check the package and then install and start it aborts installation aborted with an inscription
no matter how much I have not tried.
Has repeatedly wipe the hard rezet (and repeated again) out of rekaveri and all without success
I remind you to include your phone I can not (continue to label WTC on a white background). Accordingly, attempts to make Ruth rekavari change, etc. unsuccessful (as in this way need to go to the phone, and I can not go there)
Attempted to flash the phone via an exe
I tried these exe
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_
signed
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_sign
ed
RUU_Bravo_HTC_WWE_1.21.405.2_T2_Radio_32.41.00.32U_4.08.00.09_release_137222_sig
ned
RUU_Brav2_UK_1.20.207.1_Radio_32.36.00.28U_4.06.00.02_2_release_124865
It came to the boot loader
And in all cases, the error 4eh 155, which says that we should find the ROM file, but not this one.
PS also suspect that the problem with drivers installed. Operating System costs - vin7, x64 - write about it everywhere that the problem with drivers
tried all the drivers that he could find - adb.driver.htc, android usb driver, usb_driver.
when you install the drivers PdaNet - again to turn the phone that I can not do
Tried and KFOR driver - also asks Feil cheto there with Java-related
P.S.2 - the basis for the gold card was the packaging of the phone with the words orange. And so I do not know whether it is necessary to me
P.S.3 - the phone is standard rekavari android 3. fastbute spelled in such infa:
alphaRev CM7 r2
BRAVO PVT1 SHIP s-off
HBOOT - 6.93.1002
Microp-031d
TOUCHPANEL-synt0101
RADIO - 5.11.05.27
Aug 10, 2010 17:52:18
Need help
Desire and 2.3
IMHO Desire is not ment to work on 2.3 due to memory limitation.
--Giora
Definitely not a pricked phone. You have to flash original RUU. Do it via .zip, as you can't start the Android. Then root it, then flash new radio, bootloader and recovery. Did the same 3 days ago. Was on t-mobile soft. Now fully unbranded. Yehaaaa.
Sent from my HTC Desire using XDA App
w66fer said:
Definitely not a pricked phone. You have to flash original RUU. Do it via .zip, as you can't start the Android. Then root it, then flash new radio, bootloader and recovery. Did the same 3 days ago. Was on t-mobile soft. Now fully unbranded. Yehaaaa.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I have the same problem as OP on my second Desire. How do you flash via .Zip?
Thanks
Sent from my HTC Desire
If your Hboot is 6.93.1002 ... You need to downgrade your hboot... go to alpharev site and download Hboot_Downgrade and than flash that Hboot.. once you come back to 0.93 than you can flash the ROM or RUU.
here is the downgrader download link its PB99IMG so just download and put in your sd card and fastboot, will take you back to Bravo Hboot
http://alpharev.nl/PB99IMG_downgrade.zip
MD5 Hash
6c482ccfa6b7093de4ee1a5804ccbdfc

Half-bricked DHD?!? Is it repairable?

Hi XDA-Guys,
first of all, I am a moron because I think that I've bricked my phone.
How did I bricked it? Let me tell you:
I tried several ROMs (MIUI, Cyanogenmod, Android Revolution, ICS Beta ROMs). Everything was fine flashing with Clockwork. I've permrooted it once with Visionary+.
Then I wanted to sell my phone to a friend and forgot to turn off all the rooted options and started the latest RUU (RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_R_Radio_12.65.60.29_26.14.04.28_M_release_233505_signed.exe). Before that I also flashed the latest Radio_12.65.60.29_26.14.04.
It didn't work. I got this error:
ERROR[131]: CUSTOMER ID ERROR.
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
I bought the DHD from O2 in Germany when it came out in October/November 2010.
I thought: "Okay, no problem. Download the RUU from O2."
I tried the RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed.exe and it didn't work. Then I tried another RUU: RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed.exe. I tried alot of RUUs but none of it worked.
Everytime I got the same error. When I got into Fastboot it begins to flash and I can see the silver HTC font with the black background and then the error occurs: ERROR[131]: CUSTOMER ID ERROR.
It doesn't work because I'm on S-ON, right?
I think when I started my first RUU (the latest one) it got S-ON.
I can go into Recovery mode and restore another old backup but when the phone boots it got stuck with the white screen and green HTC font.
I tried several ROMs.
When I boot into HBOOT by pressing VOL DOWN and POWER this occurs:
-----------------------------------------------
ACE PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011,19:06:24
HBOOT USB PLUG
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
-----------------------------------------------
I also tried creating a Goldcard with booting into Fastboot and starting the latest RUU --> didn't work. :-(
I tried starting the RUU till the first screen and copied the "rom.zip" out of the folder C:\Users\HorstHeinz\AppData\Local\Temp\{CFD2B623-C8F0-49BD-B58A-B660BD3E6320}\{50F2F878-636A-496F-A7CB-544C067E0C4B}, renamed it to PD98IMG.zip and copied it to the root of the SD-Card. And when I booted the phone into HBOOT it recognizes the file. It loads, it checks...and then it failed again: "CID incorrect! Update fail! Press <POWER> to reboot.
Where is the mistake? Can I throw away my smartphone?
Kind regards,
Horschti
HorstHeinz said:
Hi XDA-Guys,
first of all, I am a moron because I think that I've bricked my phone.
Click to expand...
Click to collapse
First off, you aren't bricked. It turns on. So don't panic. Do you have Google Talk or anything? If you do, PM me that and I'll help you. Thanks!
PS. Do NOT throw your phone away!
This might help:
[Guide] Stuck in Hboot Read This
You might also want to look at you CID, if you are "Super CID" you may not be able to flash RUU from a provider. You will need to find your providers CID (there are many threads etc) and then write that (using the easy S-off tool) then flash your RUU.
If you Flash an older RUU and then update you will overwrite your Rooted options.
@azrael97c:
I tried a lot of guides, but I haven't tried this one.
I will tell you if it worked. Thx for your help.
@wbbigdave:
Yeah, that was my first idea to make it work. Maybe I find another CID-Change-Tutorial. But SUPER CID_1111111 is the one where I can flash every RUU, right?
yeah your good to go
@azrael97c:
The tutorial you've sent me didn't work either. :-(
I always get the same error when I've copied PD98IMG.zip into the root folder of the SDCard. And I also tried a couple of PD98IMG.zip --> "CID incorrect! Update fail! Press <POWER> to reboot.
@xXkingsromXx:
Yeah, I know! The idea was good, but in reality it of course didn't work. :-(
I'm not able to create the goldcard because I just can get into HBoot and from there to recovery mode. In recovery mode I'm able to read out the CID.
From the tutorial in XDA I've wanted to create it with help of Google a Goldcard. I've found a Goldcardtool.exe-Tool. But it also didn't work. :-(

Flashing New Recovery

Having trouble with my DHD at the moment.
Tried updating my 4EXT Recovery and now for some reason the phone boots the stock recovery screen. This is the black screen with a picture of a phone and a red triangle with an exclamation mark on it.
So I thought the best thing to do would be flash a whole new recovery onto the phone.
I can get in to H-Boot and BootLoader, but am having problems flashing a recovery.
Not the most knowledgeable with this sort of thing tbh, so this is where i need help.
I have tried downloading a version of 4EXT Recovery (not sure if i'm using the right one or not) and a ClockwordMod Recovery, placing on the root of the SD card and renamed to PB99IMG.zip (is this correct?) But the H-boot doesn't install it.
Here are the details i can provide:
ACE PVT SHIP S-OFF
HBOOT-0.85.0007
MICROP-0438
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:47:02
If anyone could tell me what i'm doing wrong or what to use instead it would be a great help!
Try renaming that file to pd98img.zip, reboot into bootloader, and when it asks you if you would like to update with the pd98img file select yes, and see if it works.

Re-unlock bootloader / RUU for a5_ul

Ok i messed with this poor device so badly that i can't tell you...i successfully flashed cm12.1 nighlty but while charging the device simply turns off (i opened a thread about this topic but no one replied) so when i wake up in the morning i had no alarm. i decided then to try some other custom roms but in order to do that i had to RUU my device. Here comes the problem, i found many RUUs for this model but only 1 seemed to work...The RUU process stops at the very end with a message saying the it halted due to large image update...so i tried instead to flash the RUU via fastboot but notihing changed, the zip sent to the device is too large.
i have 3 solutions but i need ur help to make em work...
1) unlock the bootloader and restore a backup ==> the problem is that i simply can't re-unlock it...i tried everything (new unlock token, without sd card, with sd car, without sim card, with sd card; it simply remains relocked)
2) find a suitable RUU for my device that is less then 1 gb ==> the problem is that i can't find it anywhere. so i ask you, is it possible to clean the system partition to free space for the RUU? How?
my device info are:
A5_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.101.111011.20.0123
OpenDSP-v27.2.2.00546.0311
OS-2.34.401.2
eMMC-boot 1536MB
Please, i really need your help, i read all the similar threads and tried everything but i can't make it work.

Help with HTC one m8 o2 UK

Hey i have a HTC one m8 on o2 in UK,
First of all i am a complete noob when it comes to phone repair/installing software on phones i'm not even sure how to get this 'fastboot var all' people seem to ask for, I've been browsing these forums for a few days and can't seem to work it out so hoping there's a patient person out there that could point me in the right direction.
It is stuck on the main load up screen and occasionally optimizing apps which it goes through this process and repeats.
Was using the phone then it popped up with a message, htc input has stopped working or something like that, can't really remember, said send error report so i pressed don't send, kept popping up so i restarted the phone and it started doing this, if i try and enter recovery mode it gives me a red triangle with an explanation mark.
From what i have been reading i may need to install an 'RUU' from an SD card onto the phone(i have no idea how to do this)
***Software Status: Official***
***Locked***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
eMMC-boot 2048mb
Dec 17 2015, 14:15:48.0
Had the phone since new so the software hasn't been tampered with.
Any help would be greatly appreciated.
Be aware that running an RUU will wipe your phone.
Download this RUU.zip
Rename it by deleting everything in the name of the .zip except for 0P6BIMG (and .zip of course)
Place that onto your ext SD (the card must be formatted to FAT32 ~ if it's 32GB or less, it probably already is) and boot into bootloader
Follow the on screen prompts (vol up to flash ~ power button to reboot when done ~ super easy)
And that's it.
After the flash is complete, delete the renamed .zip from you SD card. If you don't, your phone will try to update again every time you boot to bootloader.
Good luck!
Thanks for the fast reply, worked a treat, appreciated

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