For the past week or so, the power button has been flaky. Sometimes I would have to press a couple of times to turn the phone off (not shut down, just turn it off).
Other times, the screen would seem to turn on all by itself.
Then a couple of days ago, I turned the phone face up and it was in HBOOT, waiting for a command from me. I had turned it off about an hour earlier and laid it face down so the screen lighting up with an incoming call wouldn't distract a meeting.
Yesterday and today, things have gotten worse. If I tap the button to turn the phone off, I get one of several responses. Nothing happens, or the phone turns off then turns back on a couple seconds later, or I get the power options menu as if I were holding the power button.
Sometimes the phone will just spontaneously turn on with nobody touching it.
I have kept it in a silicon case the past two years that keeps dirt out of the controls. I wash the case at least weekly and make sure there is no cruft buildup in it or on the phone.
I have tried using a duster can to blow out around the power button. Sometimes it seems to help momentarily. Other times there is no effect at all.
Anybody ideas or suggestions?
Of course, it could be due to the fact I fondled a Razr Maxx the other day...
Ed Zachary said:
For the past week or so, the power button has been flaky. Sometimes I would have to press a couple of times to turn the phone off (not shut down, just turn it off).
Other times, the screen would seem to turn on all by itself.
Then a couple of days ago, I turned the phone face up and it was in HBOOT, waiting for a command from me. I had turned it off about an hour earlier and laid it face down so the screen lighting up with an incoming call wouldn't distract a meeting.
Yesterday and today, things have gotten worse. If I tap the button to turn the phone off, I get one of several responses. Nothing happens, or the phone turns off then turns back on a couple seconds later, or I get the power options menu as if I were holding the power button.
Sometimes the phone will just spontaneously turn on with nobody touching it.
I have kept it in a silicon case the past two years that keeps dirt out of the controls. I wash the case at least weekly and make sure there is no cruft buildup in it or on the phone.
I have tried using a duster can to blow out around the power button. Sometimes it seems to help momentarily. Other times there is no effect at all.
Anybody ideas or suggestions?
Of course, it could be due to the fact I fondled a Razr Maxx the other day...
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Click to collapse
Mine use to do that because it would get stuck against the cut out for it in the back cover. I just took a file and made the cut out where the button fits slightly bigger, and all has been well since. Good way to test is to leave the battery cover off, press the button a couple times and see if it still gets stuck.
I took the back of the case off yesterday and tried a few times. Results were still random.
It almost acts as if there is something down inside the switch itself.
Thinking seriously about going online and activating the Boss Lady's old DInc and using it for a few months.
I had this same problem with mine a while back. The screen would turn on at the slightest tap and if I tapped the button to turn it off the power menu would come on. I wound up taking it to best buy and collecting the insurance policy I had on it, refurbed dinc was the result. It seemed to be an issue with dirt/dust in the power button.
If you don't have insurance and are willing to void any warranty you may have crack it open and take a can of compressed air to it... but this should be your last option.
dusty!
It definitely has grime underneath it.Use a can of compressed air or an air compressor tank with air gun to blow it out. Smart-phones don't take kindly to being taken apart.
As I said in the OP, "I have tried using a duster can to blow out around the power button."
So disassembly and blowing out the case did not work.
What DID work:
Saturday night, gave up and ordered RAZR MAXX.
Sunday morning (and ever since), no problems!
Hmmm...
Related
The subject heading pretty much says it all. I think about once a week I'm coming to my phone, pressing the power button to wake up the screen, and I'm finding that the phone was totally off.
Just the other day it happened twice. Never happened before, and it may be a one off.
But am I just accidentally taping power off (which I'm pretty sure I am) or am I going towards making sure my backups are current and getting a replacement (no doubt referbished) Desire?
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
This happened to me for the first time yesterday. Left my phone in the glove box of my car, came back and it was turned off. It would turn back on either, I tried for ages in a mild panic!
When I got home I removed the battery for a bit and then it suddenly worked.
All been OK since.
ohyeahar said:
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
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Click to collapse
I was thinking about 3rd party applications, but haven't started investigating. Probably because of the frequency it occurs and the amount of apps I have. Though I think I only have pretty popular apps.
I did a post a while ago that I had dropped the phone in a very minor way that would not have broken a Jacobs Cream Cracker (if you don't live in UK, they are very fragile, brittle, biscuit type things). But on each of the two times, one of them being a very cushioned landing, when I picked up the phone, it was off. I was thinking that this must have been what happened. But I'm now thinking it was either a separate issue or coincidence because I don't drop the phone and it still is sometimes off. And I think this occured before even the minor falls.
Hmmmm.....
I just did a test and dropped it from exactly 3cm flat onto my desk and it was instant off. I should add that I have a silicone/gel tight case on my Desire.
Like I said before I don't think this is the main problem, I think this is a secondary issue. And as I've said before, I think the phone going off from this sort of a drop/shock is too sensitive and delicate. Maybe sometime is not quite as tight as it could be in other people's phones.
Perhaps the body of your device is a bit warped such that the battery is a bit loose. That would explain why your device would power off from shock. The battery contacts may have shifted.
Try this. Take off your battery cover. The battery contacts should be on the left (the side without the volume rocker). Try to leverage the right side (the side with the volume rocker) of the battery so that the battery remains in contact with the device. I would try to slip thin strips of paper on the right so that it pushes the battery to the left.
Then try your 3cm drop test again. See if it improves.
If it improves, you can choose to continue using this method (despite how ghetto it is). Or you can see if you can get it replaced under warranty. Don't mention that you dropped the device, of course!
Other issues (like the glovebox fellow) could be related to heat, too. If it's too warm, I wouldn't be surprised if it turns off and doesn't turn back on until it's cooled down.
The phone has never yet failed to turn on the instance I've pressed the power button.
Looking into said ghetto method....
Nope. Contacts on the phone are all sprunt and sticking out nicely to meet the contacts on the battery, which will then compress the sprung contacs. So I doubt pushing any of the contact out further will help.
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
Cleargrey said:
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
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Click to collapse
Its the camera lens (internal focus part). Its like this on all HTC devices due to the lens they use.
hi guys i have a real bad problem...woke up this morning and my desire wouldnt wake up when pressing the power button...screen turned on after i put the charger in but when the auto screen off turns the screen off i cant wake again until i attach the charger.also with a battery pull the phone turns off but then when i put the battery back in the phone automatically boots without touching the power button
thanks
bailz2506 said:
hi guys i have a real bad problem...woke up this morning and my desire wouldnt wake up when pressing the power button...screen turned on after i put the charger in but when the auto screen off turns the screen off i cant wake again until i attach the charger.also with a battery pull the phone turns off but then when i put the battery back in the phone automatically boots without touching the power button
thanks
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Click to collapse
My money is on a hardware failure. Do you have a stock ROM ?
hey yea i went and unrooted and reinstalled my carriers stock ruu....still same problem.looks like taking it back to the shop for them to fix
Hey actually exactly one week ago my Desire started the same exact thing, and I could not find help anywhere. Best info I can find is that it might be moisture, but at least for me I don't think that is the case.
I ended up taking the whole phone apart (been taking stuff apart all my life, but i was still nervous) to clean it out since I've had dust in the screen for a while... I think I cleaned it out pretty well, but did not take the plastic tape off the button. This did not immediately help, but after playing with it for a while it now works most of the time, but is quite sensitive usually.. the button "presses" before it mechanically "clicks".
Anyway, If you were to become desperate enough to try this, I would recommend pulling that black plastic tape off the button when cleaning, then stick it back on. Good luck
I've been lusting after the Sensation anyway
yea im not into pulling stuff apart that i got no idea about...took it back still under warranty n its getting sent in for repair...now stuck with a piece of **** samsung omina icon....windows phone sucks the big one very hard...ill be going back and asking for at least an android as a loaner while its in for repair
ohh well that's good that it's still under warranty. I was actually using the camera at a beach during hurricane Irene and that night the power button went berserk.. continuously turning the screen on and off... before eventually just staying "pressed" all the time again. So maybe the moisture theory isn't all that far fetched in my case (I was at a beach the first time it happened, but never went near the water)
Currently trying to get a broken Desire on ebay to harvest for parts :/
Moisture - Htc Desire Power Button.
Hello,
I've met with that problem.
I've unscrewed the device, I've remove the black tape, and I've used a cotton swab to clear it.
But the problem was solved, but later withing the 24hrs, It's back to auto on/off without pressing the button.
I would like to know, Should I remove the yellow transparent tape on the button for cleaning?
Thanks.
I just got my Xperia play today and notice that I can hardly feel the button being pushed down (power button). Is this supposed to happen? First time it worked fine, but now it won't even work (e.g. to turn the screen on etc).
Should I give it a few days to see if it wears in, or return it? Thanks
Fully agree with you on this. I got mine yesterday and the button was sticking. There must be some sort of knack to put the battery cover on.
Would filing down the plastic be the answer? Seems a bit odd to resort to this when it should just work.
If it isn't working now to even turn the screen on, you should return it and get another, the sooner the better . Mine works fine, always some response from it.
Sent from my XPERIA PLAY 4G
I've got the same thing ; resorted to keeping the case around the power button slightly open - works fine like that.
Well what I meant was that it was so far stuck down that pressing it had no effect whatsoever. Even if I tried to use my fingernail to dig into the button, nothing happened. It returned to the normal state after pulling the back cover and put it back again, but after a bit of mashing the power button round, it got stuck and became useless again.
I was thinking of filing the back cover a bit, but I might as well return it instead.
I've just got mine unlocked (via Jinx13) so I'm loathed to return mine now. Let me know how the filing goes
Sent from my R800i using XDA App
This happened to mine too.
It resulted in the button acting like I was long pressing it when I was simply tapping it.
It seems the top of the button was getting stuck on the casing, I flicked it off the casing a few times and haven't any problems in a while.
But still, seems an issue.
I have a similar issue or had. I was able to wiggle it free gently.
Noticed it was the hard case protector I bought for it.... It's temporary for now until my skin comes then will go caseless.
So after finally fixing all the other issues i had with my phone (broken screen, broken vibrate motor, broken speaker) i was finally at ease. It lasted for about a week with everything functioning until now the phone gods have again struck me down. This time i have what is referred to as a Power Cycle. Kind of like a boot-loop except the phone completely boots up into my homescreen then the power options menu pops up, and no matter if i click back or not, that **** is going to reboot on me. Its to a point where if i pop in the battery the phone auto boots. Here's the kicker though. If i take off the back case and just set it on the battery with an open back, it doesnt power cycle. But the power button on the case itself is not stuck as you may be thinking as i can depress it and the cover spring pushes it back. I've hard reset, even went back to complete stock (no root) and it still does it. the power button works (very sensitive) if you have no case on the back, but if that thing is on, it acts like the button is being pressed.
Any Ideas?
Sounds like the power button is stuck... Try taking the phone apart and cleaning the contacts. Then press the power button a few times to ensure it works like it is supposed to. Put everything back together, tighten the screws but don't torque them. Should not turn on after you put the battery back in, wait a few to make sure it doesn't. Then power it on and see how it goes.
Sent from my Slim E4GT using xda premium
still didnt work. i used some rubbing alcohol and a lint free cloth on it. the interesting thing is, when you take the case off, if you set your finger over where the button is (making no contact) it still registers that you are touching it. this is what i think is causing it to power cycle when the phone case is on, as it believes that it is being pressed when it isnt.
th3 game said:
the power button works (very sensitive) if you have no case on the back, but if that thing is on, it acts like the button is being pressed.
Any Ideas?
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Click to collapse
I had almost the exact same problem with my Epic Touch. Ended up being a bad power switch. How handy are you with a soldering iron? If you're pretty good, you can buy the switch for ~$10 and replace it yourself. (You can also try cleaning it - several tutorials here, and the "Captivate" phone seems to have the same switch and issues. Search both forums)
Several eBay sellers sell the switch you'll need.
So during my holiday my HOX got splashed with a bit of water from a wave. The battery was running on fumes and, when I looked at it, the phone was dead. It did turned on later while in my pocket and I happened to press the power button.
I let it dry on rice and nothing. I made the potential mistake of trying to charge it so it would heat up and it wouldn't charge. I then bought another mobile and, just to try it, I took opened the HOX and hoovered. Nothing.
Miracle happened yesterday when, just for kicks, I tried the charger again. It power up!! Everything seems fine, no visible screen damage, wifi works, everything works just fine but... screen won't respond to touch on the very bottom, say, the capacitive and menu buttons (the ones just above the capacitive ones).
What do you guys think? Is the screen dead there, maybe I didn't put the screen back properly or should I wait as some moister might yet be there?
Cheers!
Kutusov said:
So during my holiday my HOX got splashed with a bit of water from a wave. The battery was running on fumes and, when I looked at it, the phone was dead. It did turned on later while in my pocket and I happened to press the power button.
I let it dry on rice and nothing. I made the potential mistake of trying to charge it so it would heat up and it wouldn't charge. I then bought another mobile and, just to try it, I took opened the HOX and hoovered. Nothing.
Miracle happened yesterday when, just for kicks, I tried the charger again. It power up!! Everything seems fine, no visible screen damage, wifi works, everything works just fine but... screen won't respond to touch on the very bottom, say, the capacitive and menu buttons (the ones just above the capacitive ones).
What do you guys think? Is the screen dead there, maybe I didn't put the screen back properly or should I wait as some moister might yet be there?
Cheers!
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Click to collapse
This is a flashback to me. Same thing happened to me few weeks ago - first 3 bottom buttons stoped working, and now 7 days ago part of touch screen is not working anymore. I am going to replace lcd+digitizer+frame, lucky me nothing else need to be fixed. And IMHO trying to heat closed HTC when water was in it doesn't make a sense as a water will condense (as it is closed) so it would make more damage. Oxidation sucks :/
I do have the SIM slot opened but yeah, that's a tinny opening, not much space for water vapour to escape... it's been a few weeks since I thought it had died though, it's pretty amazing to me that it came back at all. Some tough phones, these...
Anyway, I think I'll try to take the screen out again, I wasn't too careful putting it back in because I saw it wasn't charging or powering up or anything at all.