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Hi,
I'll be receiving my new toy next week and after being a HD2 user and growing tired of winmo I was hoping to have multiple exchange server support on the Desire.
According to android this is possible from 2.0.
However it seems HTC has disabled the function and only allows 1 exchange server to be entered.
My main reason for this setup would be to have my work e-mail and my google account ( mail/contact/calendar ) simultaniously on the phone.
Anybody got an idea how to get this working?
Perhaps a different app than the HTC mail application?
Any hints/tips would be appreciated
re: multiple Exchange server support
dirk07,
As far as I can see, there is no option for setting up more than one Exchange server in the Desire. As soon as you set up one Exchange account, when you try to add another account, "Exchange" is no longer in the list of options. However, you *can* have both Exchange and Gmail and numerous other mail accounts set up at the same time, which sounds like it would work for you. You normally would not access your Google account as an Exchange server, would you?
John
True..
However the reason I want to sync my gmail with exchange is cause I also need my contacts and calendar from them..
the work e-mail would need to be exchange as it is the only way I can reach it .. ( no imap/pop access )
Would it be possilbe when disableing sense?
or use something else to sync contacts/calendar?
Your contacts and calendar will come over automatically from your Google account (when you set up the phone, you provide your Google account details). You don't need anything related to Exchange to make your Google stuff synch - that is built into Android. I have a setup just like you, my work email comes across via Exchange, and the Google stuff comes across as well (contacts/calendar/mail) via the Google account setup on the phone.
John
Syncing contacts with more than one source is always a bad idea. I tried this on WinMo with exchange and windows live and found a couple of issues which you are likely to run into with exchange/gmail sync. They are:
1) Exchange sees the entries from live as unique, different entries resulting in duplicate contacts.
2) If you delete an entry from one source, it gets 'revived' when next sync with the other source.
There may be fixes for these issues now but I gave up on it long ago and use my exchange contacts folder as the source of truth.
Im pretty sure you would have experienced these problems before... just adding my 2p
Edit: forgot to mention - without sense, I don't even think you can sync contacts?? Anyone confirm?
@bcmobile
well i would only be syncing mail from one source and mail/contacts/calendar from another
I allready make a point of only keeping my contacts/calendar on one list so I dont get duplicates etc..
@jstegeman
I hope this works If google mail/contacts/calendar syncs by default I indeed would be able to add work mail as my one exchange source..
Guess I wont be able to test untill friday
you can definately have both setup i.e. exchange / gmail as i have. I only have contacts in exchange though. I have also setup gmail so can see emails from there also.
OK guys i thought i would summarise my battle with the energy ROM and activesync/sense 2.5 for my hd2
Previous i had o2 Uk's stock rom, it was ok, but my main mod was to pull email, contacts and calendar off my exchange server and sync the calendar and contacts with my google account through activesync. I used the EnableNonLocalCrossPolination method (ENLCP)to do this.
When i install this ROM i had one problem, the registry key ENLCP was not there. So i entered it and attempted the same trick. However sense would not let me add another activesync account.
Firstly i wiped the phone, then i went in and pair my phone with activesync on my pc. This would enable the ENLCP reg key that i was looking for. I then disconnected the phone, checked the ENLCP reg key on the phone, set it to 1, and then deleted the PC active sync profile on the phone and pc.
After another soft reset i disable sense from the home screen. Another soft reset.
On the next boot i enter the options for googles exchange server (m.google.com) and only ticked the contacts. These sync'd ok. I think enter microsofts email client and enter the 2nd exchange server. Here i only set it to sync my email. I then tested both exchange servers in activesync. They worked!
So i enabled calendar and contacts on both exchange servers and only email on one of them. This again sync'd great. I re-enalbed sense and did another soft reset for good measure.
Sense picked up the email exchange server, but not the google one! Great! Now i add the googlemail email as an imap account through sense and i am done.
Hopefully this helps someone as i have initially struggled with this ROM.
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
Click to expand...
Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
Seeing how HTC have now screwed up email storage so that once the email is deleted from the original source it is also deleted from the phone, is there a way to save certain emails in another folder?
Or does anyone know if HTC are aware of this problem and are working on it? It started after the Froyo update.
The way you're describing it, it doesn't sound like HTC (or Google) screwed up anything.
If I delete an email from the server, I would expect that same email to be deleted on my phone. This is the very definition of "synchronization". Whatever happens on one device will happen to every other device that synchronizes with it.
If you intend to keep an email, why would you delete it off the server?
Why not create an archive folder to store the emails you want to save and then set up your phone to sync that folder? Or just leave it in your inbox. You can choose to flag it if you want to be able to spot it faster.
Btw, you didn't mention how you're connecting to your email. Exchange, POP, IMAP?
I'm connecting with POP. Now up until the Froyo update I could leave emails on my phone for as long as I wished by setting the Send & Receive settings - Download Options - By Days - All and it made no difference. Since the update it deletes the phone's inbox whenever I delete mail from the server it came from.
I won't go into why I delete from that server - it's to do with having access to mail on three different devices and how they collect it.
There are ways around it but it means having to delete things manually from the server and making sure a few are kept until I don't need them on the phone any longer.
Can I save emails on the phone in another folder that I create?
It doesn't sound like you should be using POP3 at all. POP3 is suitable if you access your email using one client only. Once you access your email server with POP3 from more than one client, it just gets very messy. Each client's inbox contents will be different from one another.
If possible, you should always connect via IMAP4 or Exchange. As a plus, they allow you to synchronize folder structures.
I've always found that POP3 causes a lot of trouble for me. Always end up with mysteriously deleted emails on either server or client.
I understand what you're saying, but if I use IMAP, does that not mean that the emails only stay on the phone as long as they are on the server, leaving me in the same predicament?
At the moment, I have all my email go to a webmail service. From there it fwds to my ISP and from there to my home computer where it remains permanently. Now, at the same time, I have a laptop that gets the mail from the webmail and then deletes it off the server. I also have my phone which gets the mail from the webmail but leaves it undeleted so the laptop can also get at it (once it's on the laptop, I don't care if it's on the phone). BUT, there are some emails that are good to have saved on the phone like flight info, etc for when I travel for work.
Not as confusing as it sounds and this works best for us as my wife and I share the address and we can see all the mail at any time on any device.
From what I understand of IMAP, once it is deleted from the webmail, it also disappears on any computer that is using IMAP. I want to make sure that certain messages are on the hard drive of any device at any time.
If you know better, then I'm all ears!
First, yes, using IMAP will mean that deleting the email off the server will effectively delete it off your phone.
But I still think you should use IMAP but just change your behavior a bit.
- Connect via IMAP with your PC and your phone.
- Create 2 folders under your Inbox. Name it appropriately. (eg "Attn needed" and "Archive"). Remember to setup your email clients on both your PC and phone to sync these folders as well.
- If you have any emails where action is required, then leave it in your Inbox or put it in the "Attn needed" folder.
- If you have any emails where you just want saved, then put it in "Archive" folder.
- Delete emails only when you're absolutely sure you will never need them.
It sounds like you delete your emails because you don't want to use up all your server space. To get around this, just do the following. (I'm assuming you are using MS Outlook but you should be able to do this with other email clients like Mozilla Thunderbird, etc)
- Create a Personal Folder. In Outlook, these are *.pst files. Name it appropriately. (eg. "Old emails")
- Every month or so, just do a quick cleanup by moving all the mails you don't want on the server into the Personal Folder which is saved locally on your PC. (Keep in mind that the moved mails will no longer be available on your phone as well.)
Alternatively, try the following. This is easier and more automated. But depending on your needs, it may not be appropriate for you.
- Connect via IMAP with your PC and your phone.
- Create a new Gmail account.
- On your PC email client, set a rule so that each new email gets forwarded to the Gmail account.
- This way, you can delete mails off your phone, PC, or server as much as you want. A copy will always be available in Gmail. As a bonus, the search feature in Gmail is just great. (If you want to save all outgoing emails as well to Gmail, just bcc yourself on your emails)
- For emails that needs your attention, just flag it. In the HTC Email application, you can filter out all the flagged emails by sliding over to the "Marked" tab.
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
simon12 said:
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
Click to expand...
Click to collapse
Simon,
The fact that the device can't store emails once they come off the server is total bs. In fact, I have the same problem which DID NOT OCCUR when on 2.1. As soon as I put froyo on it started to happen.
THIS IS NOT NORMAL!!! All my blackberries never did this nor did my desire on 2.1. There is something wrong with froyo on certain devices and HTC does not have an answer yet.
Go to your setting in outlook and check off the 'leave emails on server' option for 3,7 or however many days you think you need.
Cheers.
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
simon12 said:
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
Click to expand...
Click to collapse
Can you believe that these clowns are calling it a 'feature?'...they honestly must we're stupid or something. How can auto-deleting emails be a 'feature'??? Why cant I simply delete them myself like on Gmail? ALso if this is a 'feature' why is it then that some handsets do it while others don't???
Yesterday I finally bought a Desire, after few days of Android test on my Kaiser device.
On Kaiser I succeeded to create an Exchange account for my company email and to sync emails, calendar and contacts.
On Desire I receive an error regarding the server settings. I installed Roadsync and Touchdown and for them everything is OK.
Could be a problem related to the company certificates?
How I can solve it?
Thanks!
I installed the stock Android 2.2 email app and now everything is OK in the email side.
But the calendar and contacts are still not sync.
What exactly are your settings, where and how did you configure these, which Exchange version do you use and what is the resulting problem / error message?
kata2008: in the server settings try to put the FQDN of your server or in otherwords the complete name and domain name of the server
example:
ex10.mydomain.com
Hello,
For server name I'm using the ip address.
HTC Email application create the errors. I installed the stock 2.2 email app and now is OK. I can sync the emails.
But now I have another problem: I can't sync contacts and calendar. I installed the stock 2.2 calendar application, but is no link to the stock email application.
As I see, I need to use the stock apps, not the HTC provided by Desire.
Do you now how I can install correctly stock 2.2 email, calendar and contacts apps?
good to hear that worked for you. i dont know if you could install the stock email for it is included with Sense.. As i know you need to use the RUU..
@kata2008
Please read this thread. Perhaps this is you problem too:
http://forum.xda-developers.com/showthread.php?t=749886
Finally, a step ahead.
I installed the 2.2 stock email app, I restarted the Desire and now I can sync emails and calendars.
I can sync contacts only from Exchange to Desire, but vice verse is not working.
If I want to add a contact in People, I can't choose the corporate account, only Gmail, SIM, Phone.
Do you now how I can fix this last step?
I'm using the Leedroid HD Rom and have setup Push email for my MSN/Hotmail account in the default email app, however I don't receive the emails unless I have the app open on the screen. It doesn't seem to run in the background as Gmail does. Has anyone successfully got Hotmail/MSN working with push email?
I have tried to setup Push within K9 but it fails to accept the settings, I'm wondering if the default port shown in K9 is wrong?
Any advice appreciated.
I have the exact same problem with gmail.
I have setup gmail as an exchange account in order to have push mail functionality but it does not work