Develop Bugs

Rocket scientist

Sprint and asurion must be having a bad day. sprint store manager told me to report phone as lost since they didnt have another gs3 in stock.
stupid me bricked it flashing all nilly willy.
with the help-of a fellow xda member unbricked called to cancel asurion claim, they said its too late we are sending you another phone.
so im paying $150.00 for another gs3
and this one is still activated seems silly ,they cant even change the claim to found or whatever and since it was reported lost i actually cant return it , The system wont allow me too.
so ill have 2 sgs3 hmm this is stupid something tells me these phones dont cost as much as claimed.

Make a big enough stink about it and they'll take it back I'm sure.
Sent from my SPH-L710 using xda premium

Asurion has yet to send me my replacement due to a backorder supposedly. I just pray it isn't a refurb.
Sent from my SPH-L710 using xda premium

Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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Since they may not change it to found it may have a bad esn once the replacement ships, but even then it could still be sold for more than $150 easily.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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I bet they make sure the esn is no good.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.

reported lost
jnadke said:
ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.
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and i actually tried to do the right thing,but corporate red tape intervened

But what im saying is that it is currently working right? So how could it be bad esn and activated... Thats why I said sell the new one not the old one. Just speculating but if you keep yoir current one activated with no problems down the line seems like you would be good to go
Sent from my Sprint GS3

That's why it says $150 Non-Refundable deductible. Doesn't matter what the reason.

TEP question

I'm looking at trading for a nexus, then trading that for a S3. Does TEP carry over or is it only for this phone?
I got lucky and a cool a employee hooked my fiancée up with TEP on a used phone she purchased. She had lost her old one, so that's why he added insurance for her.
I noticed it was phone number specific, not attached to the ESN or anything, so I'm hoping it will transfer.
Sent from my SPH-D710 using xda app-developers app

I believe it carries over. I had the old epic 4g and when I cracked the screen asurion send my the epic touch. I still have insurance. And when I upgraded to the epic from Samsung moment it carried over.
Sent from my SPH-D710 using xda app-developers app

For awhile they were offering it to people with older phones and that ended but I think the reps are pretty cool about putting it on used phones because they make money on it.

The rep I spoke with confirmed the TEP is on the line itself and not the specific phone you have.

TEP is tied to the account/line if you have a family plan
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

footfingmaster said:
The rep I spoke with confirmed the TEP is on the line itself and not the specific phone you have.
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This and whenever you swap phones, even used, you have 30 days to apply for TEP.
Sent from my Samsung Epic 4G Touch using Tapatalk

I ended up not doing it, but thanks for the info
Sent from my SPH-D710 using xda premium

[Q] lost my phone

OK so I lost my phone 4 days ago and I did not know where I lost it. I called sprint and they sent me a replacement and paid the deductible. Today i was getting on the bus and the bus driver handed me my phone. I must have dropped it in the bus and someone turned it in to her. My picture with my gf was my lock screen picture so she knew it was mine. My question is what do I do with my replacement phone? No refund on deductible
Sent from my SPH-L710 using xda premium

Sephirothvfc said:
OK so I lost my phone 4 days ago and I did not know where I lost it. I called sprint and they sent me a replacement and paid the deductible. Today i was getting on the bus and the bus driver handed me my phone. I must have dropped it in the bus and someone turned it in to her. My picture with my gf was my lock screen picture so she knew it was mine. My question is what do I do with my replacement phone? No refund on deductible
Sent from my SPH-L710 using xda premium
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The other phone (Lost one) has a locked SOC code on it.. So can't be activated again. (Shouldn't be able to) I'd call sprint and talk to them.

Sephirothvfc said:
OK so I lost my phone 4 days ago and I did not know where I lost it. I called sprint and they sent me a replacement and paid the deductible. Today i was getting on the bus and the bus driver handed me my phone. I must have dropped it in the bus and someone turned it in to her. My picture with my gf was my lock screen picture so she knew it was mine. My question is what do I do with my replacement phone? No refund on deductible
Sent from my SPH-L710 using xda premium
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Try swapping the esn on sprint.com to see if it will activate. I was in the same situation and sprint.com reactivated my old phone so i sold the replacement.
Sent from my SPH-L710 using xda premium

solehjeff said:
Try swapping the esn on sprint.com to see if it will activate. I was in the same situation and sprint.com reactivated my old phone so i sold the replacement.
Sent from my SPH-L710 using xda premium
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I was talking with a tech yesterday about a similar thing.. if they have a Lost SOC code.. they won't work.. Go to http://checkesnfree.com/ Check the ESN on it.. It'll tell ya if it's clean or not.

Sprint doesn't do replacements, your insurance does. (Insuarian or something like that)
Your insurance does not talk to Sprint.
It most likely has a fine ESN still.

milky1112 said:
I was talking with a tech yesterday about a similar thing.. if they have a Lost SOC code.. they won't work.. Go to http://checkesnfree.com/ Check the ESN on it.. It'll tell ya if it's clean or not.
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If the old phone reactivates on sprint.com they didnt blacklist the esn or forgot too, so your free to do what ever you want with the replacement.
Sent from my SPH-L710 using xda premium

IF it's fine.. Sell the bad boy on Craigslist, ebay your choice.. if the ESN is bad, Can still sell and can be connected on prepaid service such as Boost.

The esn is locked and recorded lost or stolen until the owner calls sprint and says they have received it back and then it will work out

OP, check your pm...
ROM - Odexed Blue JB "Holy Grail" LJ7
Baseband - LJ7
Kernel - Stock LJ7
Sent from my Sprint Samsung Galaxy S3 using XDA-Premium

Heads up: Sprint non-TEP S&R fee increase

Just wanted to let you guys know ahead of time, it was communicated to us yesterday via the Playbook that the fee for a Service & Repair fix/replacement for people that do NOT have TEP or ESRP is increasing from $35 to $50. This will go into effect 1/11.
It's still a good deal, considering things like OEM screens and refurbs cost well over that amount, but wanted to forewarn you guys anyway. So for you non-TEP people, if you plan on bricking your phone, do it and get in to the store by the 10th Or if you're in need of a legit repair obviously lol.
As always, you'll still have the option to add TEP the day of a paid repair/replacement.
EDIT: also, this change in policy does NOT qualify you to get out of contract early, as it is considered a voluntary service. This was communicated explicitly.
Your friendly neighborhood technician.
Sent from my Nexus 7 using xda premium

such a rip off.. i personally have tep and a replacement battery they are saying is 50$. how much is it without tep? lol. if your going to brick your phone id use the replacement money and buy one off the internet instead of going to sprint to have it repaired.. thats my opinion lol
Sent from my SPH-D710 using xda app-developers app

I've had 5 replaced without TEP for $35 each. Yep, I'm good at bricking them. Anyway, let's say I only bricked 1, then $35 at the time or even $50 after the 11th is a lot cheaper than buying one anywhere else. Unless you have a supplier willing to sell refurbs with a warranty for that cheap. Which I doubt.
Thanks for the heads up squshy!

elliwigy said:
such a rip off.. i personally have tep and a replacement battery they are saying is 50$. how much is it without tep? lol. if your going to brick your phone id use the replacement money and buy one off the internet instead of going to sprint to have it repaired.. thats my opinion lol
Sent from my SPH-D710 using xda app-developers app
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Grumblings in the company are that this will likely be changed soon, as it is generally implied the battery is covered under TEP, not a 1 year warranty. Obviously I would agree with you, I find it asinine that they currently aren't.
Sent from my Nexus 7 using xda premium

Verizon gives free warranty service, just saying...
Sent from my SPH-D710 using Tapatalk 2
---------- Post added at 04:44 PM ---------- Previous post was at 04:40 PM ----------
elliwigy said:
such a rip off.. i personally have tep and a replacement battery they are saying is 50$. how much is it without tep? lol. if your going to brick your phone id use the replacement money and buy one off the internet instead of going to sprint to have it repaired.. thats my opinion lol
Sent from my SPH-D710 using xda app-developers app
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Just an fyi, you can get never opened oem batteries on Amazon for 10 dollars. But regardless, you can get almost anything from a cellular service if you threaten to cancel to the retention department. Dan Hesse will personally come to your home and perform fellatio to keep you from switching to another carrier.
Sent from my SPH-D710 using Tapatalk 2

kingsway8605 said:
Verizon gives free warranty service, just saying...
Sent from my SPH-D710 using Tapatalk 2
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They must have changed then, cause when I was with them, my wife's eris had to be replaced and it was $50 to have it replaced without TEP.

kingsway8605 said:
Verizon gives free warranty service, just saying...
Sent from my SPH-D710 using Tapatalk 2
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Thank you for pointing that out?
Also, word on the street (some vendor reps) is that this may change...who would have thunk that full replacements for things like blown speakers would be a financial burden?
This guy, who replaces those speakers for something like $5 cost to my company.
Sent from my Nexus 7 using xda premium

stonesaber said:
They must have changed then, cause when I was with them, my wife's eris had to be replaced and it was $50 to have it replaced without TEP.
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idk, I just know that I was with them from April 2010 to September 2011. During this period, I had my Motorola Droid replaced approximately 8 times (poor build quality on that phone - dust under the screen and flaky headphone jack). It wasn't me causing the problems because my epic touch has held up just fine for me. They eventually replaced my droid with a Droid Incredible 2 at no charge. I never had TEP and never paid a penny for warranty service. It was always a hassle free replacement. Maybe it's changed since then, idk.
I only switched to Sprint after Verizon started throttling the "unlimited" data they sold me. I was able to switch without an etf after some complaining and threatening a small claims lawsuit.
Sent from my SPH-D710 using Tapatalk 2

Asurion Insurance help?

So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
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My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
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I've tried everything and the phone works it's just it's so slow my gfs epic 4g runs faster lol but thank you a lot for the info
Sent from my HTCONE using Tapatalk 4

How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!

That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.

patrao_n said:
How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
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Click to collapse
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
mkfryan said:
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
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And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4

chriswbush said:
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4
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What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
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News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium
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No problem. It's even noted on the site when filing a claim. I go through phones like crazy and I read everything. It goes something along the lines like any found devices claimed through Asurion are the property of Asurion and must be returned yada yada.. Something like that, it's been a while I lost or had a phone stolen lol
Ps: I had two claims this year. I would gladly screencap the email they sent me thanking me for returning my liquor damaged EVO LTE that was completely fried. So if they would take a liquor damaged one with a fried motherboard why not a water damaged one which still powers on?
Sent from my SPH-L900 using xda app-developers app

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
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A big part of me thinks Asurion is complete rip off. I used them once and paid the $100 deductible which pi$$ed me off because I had been paying them $9 a month over the past 4 years- enough to cover the cost of a new premium smartphone and the $100 deductible. And once I got my replacement phone (refurbished, not new) the first month or so were covered by the Sprint warranty yet, I still got charged me $9 for the "Asurion".
They want you to believe the replacement phone they are sending you cost them the same retail price you'd have bought it for from Samsung but that's bull****. I am sure they get them for buy them from sprint for whatever sprint pays for recycled phones., probably $50 then they mark it up 100% and viola $100 deductible. And if you tell Asurion you want a new phone instead of a refurbished phone they'll lie to you and tell you Samsung doesn't make the D710 anymore. But one visit to the Samsung website suggests otherwise.
In short I wouldn't think twice about getting over on Asurion.
And no it's NOT Insurance fraud. Insurance fraud is a crime when committed against a real insurance company which is regulated by the state.
Ask these people if they think you should stick it to Asurion.

Take the phone apart and hit the board lightly with rubbing alcohol and a soft tooth brush.
Before you do tho take a few pics of the board and post them and ill let ya know the extent of the damage
Sent from my SPH-D710 using xda premium

I just went ahead and reported the phone water damaged and I'm just going to pay the 100 deductible I did get a call from assurion saying they do limited these forums and advises against fraud and they do monitor these forums.
Sent from my HTCONE using Tapatalk 4