Related
My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?
Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express
I'll try your suggestion and report back
jimski said:
Are you plugging/unplugging the cables/phones while music is playing? There is some kind of quirky circuit in WP that will pause/mute sound when you plug something in while playing. Have seen this happen on both my Surround and L900. Try plugging/unplugging when music is paused and see what happens. Also, if you are using any kind of case, make sure the audio jack is fully seated.
Sent from my Lumia 900 using Board Express
Click to expand...
Click to collapse
Awesome. Thanks. I'll pay attention to what I'm doing the next time and see if your suggestion helps. I just don't want to exchange the phone if there isn't a reason to.
Possible jack problem
Alternatively, though, it could be a bad jack that makes only marginal physical contact when a plug is removed. If so, you have little to worry about with a warranty exchange. Just make sure you've sync'ed your phone to Zune on your PC, and your contacts/calendar to an Exchange or Windows Live account. You can wipe your phone yourself under Settings/About/More/Reset. About the only elements that won't be retained for a new phone once you've set up those Live and Exchange accounts are contact groups, settings, and old SMS messages.
sitizenx said:
My Lumia 900 was working fine then all of a sudden it didn't make any sound even with volume 30/30. Looking back I believe it started after I disconnected a car audio cable. I eventually tried some headphones. I removed the headphones and again nothing. I also used an audio cable for my car. After removing it the built in speaker sound was back. I thought the phone was fine but a few days later the same thing happened again. I tried the car audio cable and the sound did not come back. I tried some headphones and the sound came back. Totally random and very annoying. Is anyone else experiencing this? I really don't want to exchange my phone.
If I exchange my phone do they wipe it while you are in the store?
Click to expand...
Click to collapse
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Sorry. Swapped phones because of purple screen. Sound did come back. Not sure what actually worked.
My four day old Lumia did the same thing. I would press on the bottom of the phone and sound did come back while I was holding it. I slapped the back of the Lumia against my thigh (near the speaker) and sound came back. I am definitely taking it back soon.
I had the same problem w/my Lumia 900. I chopped off the end of a cotton swap (the kind with the paper shaft) and dipped it into some alcohol. I inserted the beheaded swab into the headphone jack and twisted it around slowly and eventually the speaker started working. I guess it though I still had headphones plugged into it and it muted the speakers.
bump. i'm having this same issue. Wish I would've read thsi before hand as the car headphone connector was in my friend's car. any more ways to work around this?
Just called AT&T...they're sending a replacement phone. It's frustrating though because I'm not sure if this is a hardware or software defect. I would hate if in a year when my warranty expires, I do the same thing on accident and can't get it replaced. I couldn't even receive calls with the phone after plugging it into the car audio. So hopefully this thread will be a good warning to anyone with a lumia not to plug it into the car stereo unless you want your speakers to blow.
tfn said:
Just wanted to know whether you managed to sort your problem out ?
Having the same problem on one day old lumia, but found that I press the edge of the glass between the windows logo and search button the sound returns.
I believe there is a loose connection at the bottom of the screen with regards to the sound speaker
Click to expand...
Click to collapse
Simply press on the glass... What the... You saved my mum's phone~~
I had a blue GS3 before and the headphones fit snug and now I have a new white one and if I turn the headphone jack slightly it cuts out completely on one ear and is very loose crackly also.....should I take it in the store for a replacement or what?
I'm having the same problem. Pissing me off. I'm noticing that it's with mostly with aux cables with 2 levels instead of 3 (don't notice with the OEM Samsung cables)
*although I have the white one*
tried different roms too, same problem.. didn't have this issue with me gs2
Im gonna take mine to the tmobile store and see what they say. Ill respawn later
Sent from my SGH-T999 using xda app-developers app
had that problem with a 3.5mm audio jack that was attached to the car. keep the audio jack plugged into your phone, reboot with it still plugged in, and it should start to work. that is, unless the wire is bad, or the base is too big- causing it to not go in fully.
is your headphone jack a right angle? i had the same issue with my one x that i returned but getting a headphone jack to jack adapter so instead of having a right angle and going to a straight one fixed it. waiting on a new adapter so i can try the same fix on my s3 that has the same issue with my right angle headphone jack...
having the same issue with multiple aux cables. rebooting while plugged didn't help
Sent from my SGH-T999 using xda app-developers app
Solution
Yep, That's the same here. Turns out that the jack is 'kinda cheapo' plastic that is, and if like me you use larger headphones (non-earbuds) that the side to side pull of the larger plug will eventually force a contact pin to no longer make that contact. You can pull and twist the cord and sound comes in and out on one side. in my case the right side.
Solution: I bought a replacement Speaker/Headphone assembly. Took me less then 5 minutes to disassemble the device and pop in the new OEM part. Problem solved. I got the part here ---> http://www.2buya.com/spare-parts/components/genuine-samsung-galaxy-s3-i9300-speaker-intenna-ear-jack-gh59-12159a.html
I chose this rather then wait for Mobilicity to take weeks to get it fixed for me.
Note: Ignore the i9300 part label. The stock part I removed from my t-999v also said i9300 on it. There the same.
Did you test the headphones on anything else? Try another set of headphones?
Of course
psykhotic said:
Did you test the headphones on anything else? Try another set of headphones?
Click to expand...
Click to collapse
Naturally. I tested on two identical Sony studio monitors, and a few earbuds. The problem was 100% hardware.
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Hope So
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
_Kippo_ said:
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
Click to expand...
Click to collapse
Hmm, I think i'm starting to have the same issue as you. When I had my LG i had the issue with the plug and lint.. it seems this time with the S3 it's just not as well made. Where would you be purchasing the part from? I would consider fixing it on my own..
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
Unfortunately, I have the same problem, I will try to follow your method of
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Aerolith514 said:
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Click to expand...
Click to collapse
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
baillou2 said:
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
Click to expand...
Click to collapse
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Honestly I've only tried my old and new iphone earbuds. Both have the same problem, but what I discovered by shaving the plastic away from the tip of the jack is that the further in it goes the more it cuts off, hence shoving paper into the hole to keep it from going in too far.
Another thing I did notice is that this problem started when the headphones became much looser. When I first bought the SGS3 I had to really push hard to get the headphones into the phone. I could literally drop the phone from my pocket and it wouldn't detach and would just dangle from my ears. Now it comes out really easily. Clearly something isn't gripping well enough. That seems to be the real issue I guess, but I have no idea how to get in there and fix it. I don't want to risk breaking my phone trying to take it apart.
sounds like the inside of the jack is messed up. When you were having to push hard to put them in, it most likely bent or wore out the part it snaps into over time.
Only real solution to that, that I can think of, would be to replace the jack I'm afraid.
Sent from my SGH-T999L using xda premium
My HTC earphones won't output audio to my left plug.
This is the third pair I've gone through as all the previous earphones had the same fault. And it's always the left plug that stops working.
Are the HTC branded earphones really that bad?! I'm going to buy myself some quality earphones than wait once again a week to get another pair of soon to be faulty earphones.
Has this happened to someone else?
I would be inclined to think that this is connector problem, not the ear plugs. I have used the original plugs for just over a year with no problems whatsoever.
Sent from the bottom of my underpants
Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.
DeniCevap said:
Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.
Click to expand...
Click to collapse
I don't think it will be the phones, try some pure alcohol or similar cleaning fluid on earbud jack and phone socket
Interesting, I had the exact same thing. I just ordered a new pair off amazon about 3 weeks ago. They were working perfect one day then the next time I went to use them the left one didn't make the slightest sound at all
Hi,
I'm just curious if this is only my case or it happen to someone else.
In the headphone Jack it seem to be a little gap between the metal and the jack, and if u plug some headphones the jack can move a little like if its loose
Also sometimes it don't detect my iphone headphones(it have a mic), but a normal headphone always works.
Anyone have this issues too ?
Same thing here about the headphone jack, it moves as well and I can even push it in sometimes. What I don't know is if it is intended or not.
Your Apple headphones should work with sound, mic and basic control functions (skip, play, pause, answer call) The only thing that should not work is advanced control functions (decrease/increase volume). In your case there could be a problem with the headphones itself. Do they work flawlessly with other devices?
ty for replay KbaB.BroS
the headphones seems to be working fine, probably was some dust, its my first time I use some headphones in the Z5P since i bought it like 1 month ago.
Im still worried about the jack, hope its like that because of the waterproof protection. Its not like im going to use it underwater but dont want to get some issues because of that.
In my Z3 seems to be almost perfect, there is no gap, but it can move a little bit, never tried the z3 underwater so i dont know if it was properly sealed.
Hope more ppl could tell us if its normal.
It's the same on my Z5P too. There's a little gap between the jack-(hole) and frame which causes a very little movement of the jack- stick... Sorry for the weak English
Mine too!!! It just started. My apple headphones stopped working (first time i had problems with it) and it really moves, i got really worried and remembered this threads name( i had seen it before while browsing)
. Has anyone tried water test after this "problem" ??????? Well it should be working fine i think.. Well we will see tomorrow at morning shower lol. I really paniced cus i have unlocked bl so warranty is void
Think this is the case for all the Z5P devices. Mine does the same (wiggles around a little). Sometimes for whatever reason the headphone jack doesn't detect my headphones properly. Same thing happened with my Xperia ZR/A. I think the problem is that it's not detecting the proper pins on the 3.5mm headphone plug. Since the device can recognize 5 pins some things might be misaligned causing it to think that no headphone is plugged in. That's my best guess. I don't think there will be any water problems though. In fact, it's probably only this way because of the water proofing since they need to properly seal things on the inside while leaving the jack exposed.
Wow same for me, but my headphones works without any problems, so I think it's the same case for all Z5P maybe that is the reason why Sony say "Don't put the phone on water"
masaforce said:
Mine too!!! It just started. My apple headphones stopped working (first time i had problems with it) and it really moves, i got really worried and remembered this threads name( i had seen it before while browsing)
. Has anyone tried water test after this "problem" ??????? Well it should be working fine i think.. Well we will see tomorrow at morning shower lol. I really paniced cus i have unlocked bl so warranty is void
Click to expand...
Click to collapse
Same jack problem but my headphone( not apple's) is always working. As for water resistance, i have tested my z5p several times and nothing goes wrong.
Me too, but not after i discovered this problem. Thanks, it seems to be very common.. And i thought this maybe the reason why sony said that dont take your z5 premium or any underwater.. Yeah, im not gonna probably take it underwter never.. Only shower lol. But really creepy that its so movable
---------- Post added at 08:25 AM ---------- Previous post was at 08:23 AM ----------
xda_shinyda said:
Same jack problem but my headphone( not apple's) is always working. As for water resistance, i have tested my z5p several times and nothing goes wrong.
Click to expand...
Click to collapse
Up.there is my answer XDDDD i accidentally didt quote
Hello Everybody
Iv been using the Sony Z5 Premium for about less than a year so far since its release to the world. Had this issue as well with the jack not reading any earphones plugged in it at times since the beginning even before and after using it under water. Had no problems so far despite falls, etc. But for now the jack is not reading any earphones, having hard time to make it work and in order for it to read it i need to move it a little. I fairly believe the reason is coz of the sealing process of the jacks on the phone since its water proof, if you notice there are black plastic parts inside the jacks and become movable as well which is why they interfere and make it hard for the USB plug earphone metal to touch the inner metal of the jack which then does not read the earphones, etc. If having such phones with water proof then better be careful and extra cautious when using plugs. And so far i have noticed its a common issue with the phone itself.
Problem is that im looking forward to finding a way to fix it although i dont want to open the phone (internal opening/maintenance) for if it is open then will not be water proof anymore.
If ever used in/under water make sure you dry it after by using a brush on the tight hard to reach areas, a med-cold air blower, etc on the jacks & stuff. Beware i do not suggest using the phone in sea since salts will dry and pain to clean afterwards. And one great thing about the phone is that it does not condense/fog in the inside unless if it does then you need to do maintenance to your phone for it is open, An example is just like a watch.
Hope this was helpful and my bad if this is long, since were all in the same club of Sony phone users lol.
Goodluck to Everyone & Hope we all get to fix it.
Chevellio said:
Hello Everybody
Iv been using the Sony Z5 Premium for about less than a year so far since its release to the world. Had this issue as well with the jack not reading any earphones plugged in it at times since the beginning even before and after using it under water. Had no problems so far despite falls, etc. But for now the jack is not reading any earphones, having hard time to make it work and in order for it to read it i need to move it a little. I fairly believe the reason is coz of the sealing process of the jacks on the phone since its water proof, if you notice there are black plastic parts inside the jacks and become movable as well which is why they interfere and make it hard for the USB plug earphone metal to touch the inner metal of the jack which then does not read the earphones, etc. If having such phones with water proof then better be careful and extra cautious when using plugs. And so far i have noticed its a common issue with the phone itself.
Problem is that im looking forward to finding a way to fix it although i dont want to open the phone (internal opening/maintenance) for if it is open then will not be water proof anymore.
If ever used in/under water make sure you dry it after by using a brush on the tight hard to reach areas, a med-cold air blower, etc on the jacks & stuff. Beware i do not suggest using the phone in sea since salts will dry and pain to clean afterwards. And one great thing about the phone is that it does not condense/fog in the inside unless if it does then you need to do maintenance to your phone for it is open, An example is just like a watch.
Hope this was helpful and my bad if this is long, since were all in the same club of Sony phone users lol.
Goodluck to Everyone & Hope we all get to fix it.
Click to expand...
Click to collapse
Hi Cevellio (and everybody else),
we discussed this problem in a thread in the general section.
http://forum.xda-developers.com/z5-premium/general/z5-premium-audio-jack-failed-t3352062
If the jack moves it disconnects the flat cable, and the solution seems to be swapping the entire frame because (at least in my case) I replaced the jack socket with a new one but it's still moving and can't stay in place.
When you remove the jack socket you still have a "pipe" inside the hole in the frame that holds the socket in position, I think it's the broken piece.
I got a brand new pair of earbuds (Brainwavz Delta something) and plugged them into my HTC 10.. they work fine for a bit then if I move the phone just right (or sometimes do nothing) the music stops, there's no longer a headphone icon in the status bar, and I have to unplug and plug them back in.. any idea what this may be caused by?
My Xiaomi Piston 3s worked fine with it, they just died in one ear :/
Edit** the headphones work fine with my Nexus 7, so it's not an issue of compatibility... unless the fact that it's a 3-ring plug (which should be fine, so were the pistons)
Same issue with headphone jack
I was using a pair of Fischer Audio Consonance Pro IEM's on my M8 and now 10 and experiencing the same issues. Songs skipping all over the place, starting, pausing, the OK Google app starting up and saying it couldn't hear what I said, or picking up something from what I am listening to. It is maddening. I love this phone so far, but this issue will drive me crazy if I can't be easily fixed.
It's as if the jack/plug is coming loose, since it fails to recognize the headphones until I unplug it and replug. It's very annoying, and seems to happen only if I tip the phone just the right way :/ hope it's not a hardware defect...
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Phil750123 said:
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Click to expand...
Click to collapse
Any way to fix it? I love the quality, when it works...
lancespahr said:
Any way to fix it? I love the quality, when it works...
Click to expand...
Click to collapse
Not really, the best way would be to get a very small 3.5m extension cable, one that isn't so sensitive,but you would only find out through trial and error. Or buy another set of headphones. For example my bose qc25 aren't to bad but a cheap sony set I have if I move abit they crackle.
Is the one bit of design htc messed up. If they would of moved it a few mm to the front and problem solved.
Surprised more people aren't moaning about it as one big points is the 24 bit audio.
Can we confirm that this is an issue across all HTC 10's and not just an unlucky few? I thought my phone might've been defected. 2 Beats headphones I have (got both as gifts) do not seem to work properly. But if I use other a plantronics headset I have, works just dandy. I'm afraid to buy any headphones not knowing which would or wouldn't work. This is not a good thing at all.
I have a Sol republic headphone with mic integrated and doesn't work properly on mine either. However, a friend of mine has a sol republic headphone too, and it works. I bought a panasonic tcm 125 and it works really well.. so IDK, I'm going to change the cable on my sol rep to see if that fix the problem.
Might be headphones with integrated control/mic which has the extra ring :/
Question: when does the issue happen for everyone else? Mine almost always acts up when I turn the screen off, maybe that has something to do with it
I can confirm this is NOT a wide spread issue, I even dropped my phone, not low enough to hang on the cord but enough movement to yank on it, I have messed with it, played around to see if I can make it have an issue, but no issue exists, its either an unlucky few or your headphones.
The only issue I have not related to this is my headphones I tested, the "Audio Technica ATH-M50" jack is too big to fit in the headphone jack while my phone has its case on (Spigen Neo Hybrid Crystal), taking the case off solves it, just barely not big enough cut out on the case for that model of headphones, regardless they don't sound as good as my IEM's so F em! lol
Have you guys tried other headphones or AUX cords? I don't have this issue anywhere, not via Headphones, not at my work on are speaker system, and not in my car via AUX.
So the actual shape or design of the headphone jack it self is NOT flawed like I noticed some have speculated.
I've been using my m50x or bose qc20's. Both work fine with no issues.
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
jgeorge15 said:
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
Click to expand...
Click to collapse
Wish that were the case.. mine are specifically Android remote headphones :/
Experiencing similar issues with my Sennheiser Urbanite XL headphones. Seemingly random moments where the headphones seem to just disconnect with the slightest movement (or non-movement).
lancespahr said:
Wish that were the case.. mine are specifically Android remote headphones :/
Click to expand...
Click to collapse
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
jgeorge15 said:
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
Click to expand...
Click to collapse
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
lancespahr said:
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
Click to expand...
Click to collapse
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
jgeorge15 said:
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
Click to expand...
Click to collapse
I'm not a huge fan of Verizon anyway.. parents are just too afraid to lose the coverage (T-Mobile is top of my list but they're not so convinced)
I accidentally whacked my headphone jack very lightly with the tip of my finger and now my headphones seem to randomly disconnect. It works fine with my aux cable, but with my headphones with a mic it seems this happens.