Develop Bugs

HELP: Exchange Company Address Book Lookup

Hi all,
I am trying out a Desire this weekend, in general like it. I have got the Exchange sync to work for mail, cal & contacts however if I try to access the Company Directory (GAL) or Search the Inbox I get nothing returned.
I downloaded TouchDown to test and this works fine. But I dont want to use a 3rd Party tool for email (or I could have got a Nexus).
Has anybody else seen this error before, or have any idea's? Other wise its mail if back Monday.
Thank for your help.
Peter

Nobody can help
So HTC say, remove the sync and re-create. Does nothing.
Company IT say there are no more settings to change.
Am I the only person that has seen this, I found one other when searching web, but nobody replied.....
As an alternative would look at a GAL address book viewer?
Any help would be great, newbie with the phone and forum.

Whats your Exchange Version? For me with Echange 2010 it works fine.

dab_ch said:
Whats your Exchange Version? For me with Echange 2010 it works fine.
Click to expand...
Click to collapse
The OWA server and Exchange Server is 2007. Did you have issues in the past?

I have the same issue only with Exchange 2003 (we'll be moving to 2007 soon). Was chuffed to finally get my email working today (firewall and all that) and have realised I can't browse the GAL. Might try Touchdown (although I had installed it before - will it let me use it as a Trial again???)...

fuzzmo said:
I have the same issue only with Exchange 2003 (we'll be moving to 2007 soon). Was chuffed to finally get my email working today (firewall and all that) and have realised I can't browse the GAL. Might try Touchdown (although I had installed it before - will it let me use it as a Trial again???)...
Click to expand...
Click to collapse
I and a colleague of mine have the same problem with Exchange 2003 SP2. GAL search works fine on other phones (i.e. the iPhone).
I've seen people report that it works for them though, so I have no clue what's wrong, but I have an open ticket with HTC on the issue.

Well l'm using touchdown at the moment and it appears to work really well. Everything I could want from a client. Need to see if it is worth $20 though before taking the plunge. HTC Mail is a bit limited in comparison. although the OP doesn't want to buy a third party app I would say that is one of the points of Android that if the stock app doesn't work you can get hold of an app that does...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

xerath said:
I and a colleague of mine have the same problem with Exchange 2003 SP2. GAL search works fine on other phones (i.e. the iPhone).
I've seen people report that it works for them though, so I have no clue what's wrong, but I have an open ticket with HTC on the issue.
Click to expand...
Click to collapse
Thanks for the feedback, I also opened a ticket. Seems like very few people have reported this as and issue they either get all or nothing syncing.

fuzzmo said:
Well l'm using touchdown at the moment and it appears to work really well. Everything I could want from a client. Need to see if it is worth $20 though before taking the plunge. HTC Mail is a bit limited in comparison. although the OP doesn't want to buy a third party app I would say that is one of the points of Android that if the stock app doesn't work you can get hold of an app that does...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I tried Touchdown, the issuethat I have is that the calander is then not combined which I really do like as a feature, and as far as I can see I cant just use it for email and get it to link to the standard apps I have to use it for contacts and Cal as well.

Same for me. I am syncing mails, calendar and contacts without any problems. Only company directory does not work.
I think it is not a connection problem. It is always telling me that nobody could be found. That is even happening when network connections are disabled. So it seems if this tool does not even try to connect.

Thats interesting, I did not try turning off the comm's, so at least it points to a software issue then. More hope HTC might fix it.

I think there may be an issue with contacts lookup via GAL/ Exchange 2003 on HTC STOCK Mail app. nothing shows up.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I had the same problem running Exchange 2003
GAL becomes inaccessible if security profiles are enabled ("Enforce password on device", etc..) and "Allow access to devices that do not fully support password settings" is disabled.
A bad workaround is to enable "Allow access to devices that do not fully support password settings", but that may prevent you from remotely wiping some devices and prevent some devices from initializing security profiles.
A better workaround is to add your account to the exceptions list. Doing that will enable access to GAL but disable the exchange lock screen.
I believe this is happening because either Android 2.1 or HTC mail application either doesn't support Exchange security profiles completely, or doesn't report them correctly.

Hi all, we have a product that might be of interest to you called GALSync Server. Unfortunately I can't post a URL but I'm sure you can find it with a bit of Googling.
It works by sync'ing a copy of the GAL into selected users' Exchange mailboxes which ActiveSync or BES then syncs in turn to the user's device. Works with iPhone or Windows Mobile.
We love it.
But we would wouldn't we.
Thanks for your time!
Slipstream Solutionts

Thanks for the heads up, however its not what I am looking for:
1. You dont support Android from what I can tell.
2. I have to get the company to set it up.
I was hoping to either fix the HTC sync or an app on the handset that can get access.
Thanks

Agree with baronb. HTC needs to fix this issue. Corp IT Administrators will not make exceptions to their security settings. Also, I know from using Touchdown by Nitrodesk that it does, and CAN work.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I talked with HTC hot desk who were not very helpful and seemed to have lost my previous information. They said I should wait for an update!
At this point I am starting to look at alternatives as the lack of GAL for me while on the road was an issue last week.

Is there any more info on this one? I am having this bug too and it is the only thing stopping me from recommending the Desire as a suitable phone for my company to use for all staff right now!

Nothing, yet will bug Hotdesk again this week. The more people to log the error maybe the faster they will fix it.....+44 8458900079

baronb said:
Nothing, yet will bug Hotdesk again this week. The more people to log the error maybe the faster they will fix it.....+44 8458900079
Click to expand...
Click to collapse
Thanks for that. Will get myself on the phone later!

WLM and Skydrive, *!Nokia Maps integration not only WP7

Thoughts
http://m.engadget.com/default/artic...id-ios-and-window/&category=mobile&postPage=1
I thought this was the biggest plus for WP7.
However the business side of me says smart move Microsoft. The user base of WP is too small to let this integration go unnoticed.

vetvito said:
Thoughts
http://m.engadget.com/default/artic...id-ios-and-window/&category=mobile&postPage=1
I thought this was the biggest plus for WP7.
However the business side of me says smart move Microsoft. The user base of WP is too small to let this integration go unnoticed.
Click to expand...
Click to collapse
If it works like WL currently works, there's really no point. Sure, WL will do some stuff. But it just isn't as integrated as it could be to gain a lot of following.
I remember Hotmail from a long time ago...in the early 2000s...that I used extensively. Hotmail was the main online email account. I had a lot of info stored in it...lots of mails, contacts and all kinds of stuff...and MS claimed they were doing some kind of system maintenance and everything was lost. My whole account, all accumulated files, mails contacts...everything...was gone. I stopped using MS services from that point. I felt they were trying to manipulate people into paying for the non-free service.
I have a MS email account, but it isn't trusted with important stuff that I can't cope losing. It wasn't me only. A friend I know that used Hotmail suffered the same thing.

Seems to intergrate only your contacts, photos and messenger (no office, music and other things stored on skydrive), it also would be restricted to an app not the same as it being intergrated into the phone.

MartyLK said:
If it works like WL currently works, there's really no point. Sure, WL will do some stuff. But it just isn't as integrated as it could be to gain a lot of following.
I remember Hotmail from a long time ago...in the early 2000s...that I used extensively. Hotmail was the main online email account. I had a lot of info stored in it...lots of mails, contacts and all kinds of stuff...and MS claimed they were doing some kind of system maintenance and everything was lost. My whole account, all accumulated files, mails contacts...everything...was gone. I stopped using MS services from that point. I felt they were trying to manipulate people into paying for the non-free service.
I have a MS email account, but it isn't trusted with important stuff that I can't cope losing. It wasn't me only. A friend I know that used Hotmail suffered the same thing.
Click to expand...
Click to collapse
I have ZERO issues with my windows live account. don't know what's wrong with yours. so back off Gmail and google fanboy lárgate!

Had a Hotmail account since 2001, no problems ever.

efjay said:
Had a Hotmail account since 2001, no problems ever.
Click to expand...
Click to collapse
i Have mine since 2000 and no problem either

eric12341 said:
I have ZERO issues with my windows live account. don't know what's wrong with yours. so back off Gmail and google fanboy lárgate!
Click to expand...
Click to collapse
whoa.... He didn't say anything about Gmail or gogle services in that post. Relax. He had a bad experience and holds a grudge
That's his prerogative.
Btw, I've also had a hotmail account since 2001, never had an issue.
Sent from my SGH-i917 using XDA Windows Phone 7 App

munkeyphyst said:
whoa.... He didn't say anything about Gmail or gogle services in that post. Relax. He had a bad experience and holds a grudge
That's his prerogative.
Btw, I've also had a hotmail account since 2001, never had an issue.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
in other threads he has. he would always tot that his Gmail would instantly sync his contact info while windows live wouldn't ni matter if he edited it or not. I haven't had such an issue on my hotmail account but u can kinda see the undertone that was hinting that Gmail would handle this better.

Ok one more thing :
Nokia Maps now on Android and IOS. Thoughts ...

vetvito said:
Ok one more thing :
Nokia Maps now on Android and IOS. Thoughts ...
Click to expand...
Click to collapse
Nokia Maps has simply made their mobile maps site compatible with Android and iOS browsers, that is all. So yes, its not anything earth shattering, but Nokia Maps are simply now compatible with their browsers. We're expecting much deeper app-based and possibly even OS-level integration with Windows Phone, so it'll be a different experience with Windows Phone.
Also, the Windows Live integration on other platforms is only an API. Someone still has to build these apps for them, so they aren't available yet till someone makes an app, Microsoft is simply opening up Windows Live to be more accessible on other platforms. You still get top-notch integration with a Windows Phone 7 device.

eric12341 said:
in other threads he has. he would always tot that his Gmail would instantly sync his contact info while windows live wouldn't ni matter if he edited it or not. I haven't had such an issue on my hotmail account but u can kinda see the undertone that was hinting that Gmail would handle this better.
Click to expand...
Click to collapse
there was no mention, or undertone of gmail in the entire thread, until you did. giving a persons personal experience isn't being a fanboy, or depreciating another service.
where did you pull that out of. anyway ?
hotmail account since 200x, but changed to omg-alternate-service and enjoy it.

I haven't really looked into it much but this sounds like a good idea. If the right tools/apps are developed, it can allow for a seamless experience no matter what devices you're using. Moving from one platform to another won't require a change of services. The SkyDrive stuff should be interesting, could allow it to become a better alternative to other cloud storage services.
Although all that could be completely wrong as I really didn't read the blog post. It just sounds like a good idea

I have had a Hotmail account since I beta tested the MSN Internet service in the mid 90s. My Hotmail is @msn.com. I have never had an issue with lost data that I didn't cause myself. Besides, now you can use the Outlook connector and store a copy of all your mail, contacts, and calendars locally.
I also find it rather foolish to dwell on the past. Things change so rapidly that holding a 10 year old grudge against one company could mean missing out on something really great. I have issues with Apple, Google, and Microsoft. I also have devices based on all three OSs. They all have good and bad points but I am willing to overlook the bad for the most part.
What I will not do is walk around with blinders on, thinking that any one of these systems are supremely better than the other. This simply isn't true. Nothing can be all things to all people.
I think the WLM integration is a positive change, and shows that Microsoft is learning from past mistakes.

One of these mistakes being the limitations on Zune pass availability. If they'd made Zune pass widespread I'm not sure people would care today about Spotify reaching the US.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App

vetvito said:
Ok one more thing :
Nokia Maps now on Android and IOS. Thoughts ...
Click to expand...
Click to collapse
If I noticed correctly, it's the exact same integration available on our WP7 IE9, isn't it? I tried accessing the Nokia Maps site with my Focus, and it seems to work fine. I have not tried with my Android yet, so don't know if there's a difference.

SuperSport said:
If I noticed correctly, it's the exact same integration available on our WP7 IE9, isn't it? I tried accessing the Nokia Maps site with my Focus, and it seems to work fine. I have not tried with my Android yet, so don't know if there's a difference.
Click to expand...
Click to collapse
Android and iOS display a more 'mobile' optimized version of the site. I've only been able to view the full Nokia Maps website on Mango (which works just great as well).

I like Hotmail but honestly it's the only service I used which has constant problems with showing embedded pictures in emails. Refusing to show them actually. On Wp7 it happened in 30% of cases. Also problems with attachements. For me Hotmail is not reliable but I wonder if it has anything to do with my location - Poland.

SuperSport said:
If I noticed correctly, it's the exact same integration available on our WP7 IE9, isn't it? I tried accessing the Nokia Maps site with my Focus, and it seems to work fine. I have not tried with my Android yet, so don't know if there's a difference.
Click to expand...
Click to collapse
That's my point/question, is WP losing the little exclusives it has?
Nokia is supposed to save WP with its map service, but Nokia is making its service for everyone.
WLM and Skydrive is going the same route.
Netflix is on all the major players.
What's left Zune pass and the metro UI?

https://market.android.com/details?id=shoozhoo.sorami&feature=search_result
Already in beta.

Oh ****, its for any file.
Decisions, this or drop box.

Skydrive Warning

Hi Guys,
Heres a little warning for you all, I've just been caught out by this. Hopefully you can all avoid this trouble.
Basically my Skydrive account was suspended, which made my Omnia 7 (running Mango) almost useless.
Emails still worked, but contacts wouldn't update, Twitter wouldn't sync, I couldn't access ANYTHING stored on Skydrive. From the Phone or my PC's.
Even now that I've got my Skydrive account unlocked, something is still wrong, as new Skydrive files sometimes don't show up on the phone and contacts added/changed on the phone will show on the web, but not the other way round.
Why did this happen.....
I was at a party, had a few drinks and used my phone to take some 'stupid' photos of my mates doing some 'silly' things.
These photos were then automatically uploaded to Skydrive.
Where Skydrives automatic management system decided they were in contravention with the T&C's and insantly suspended my Skydrive account.
According the the T&C's link on the 'Blocking Page' you'll get a warning first, but I and a few others on the Live/Hotmail forums didn't.
The 'Blocking Page' also has a link to request assistants, but all you get is an automated response. Telling you you've broken the T&C's.
To make matters worse, the Mod's on the Windows Live Solution Centre do not have enough authority to help, so they send you to the same link thats on the 'Blocking Page'
Which gets you the very same automated response, telling you you've broken the T&C's.
It's taken me almost two weeks to get sorted out, but my account (the Primary account on my phone) still isn't working right. As noted above.
So Its a reset and start again with a new Live ID, which means changing the default ID's on both Zune and Xbox.
Hopefully you guys can learn from my mishap and avoid all this trouble.

was your skydrive settings set to private or me only?

havox22 said:
was your skydrive settings set to private or me only?
Click to expand...
Click to collapse
I don't think it matters what your privacy settings are. You can't upload stuff that is against their terms of service.

I took quite a lot of nude photos of myself but my skydrive auto uploads is set to private. Havent gotten in trouble yet.

Don't sync your camera roll with SkyDrive.
Problem Solved.
Create a New Windows Live ID and factory Reset your phone.
Yea, it sucks, but if you want everything to work seamlessly that's what you're going to have to do.

If you have similar issues and want to get them resolved pretty quickly, try and contact @microsofthelps on twitter. Takes around 2 or 3 days at max until your account is unlocked again.

I guess calling them, would be faster, though.

Localhorst86 said:
I guess calling them, would be faster, though.
Click to expand...
Click to collapse
When I faced the issue that my account was blocked, calling the hotline was no solution as they were not able to help me. At least not the german hotline. The guys on twitter DID resolve the problem though.

Log in problem with the official Twitter app.

Just wanted to find out if anyone is experiencing log in problems with the official twitter app on Windows Phone. I cant log in since 3:00 pm yesterday and it's driving me nuts. Have tried everything from reinstallation to time change etc but still not able to log in. Please help.
Sent from my HTC HD7 Windows Phone using Board Express.

I think it's a common error of the host network .

fewer people using that type of mindless nonsensical BS is beneficial to society as a whole, however, so you may consider halting your attempt to login

Thanks y'all. Thought hard reset will solve the problem but still not able to login after hard reset...regret I even did it coz I've lost important lab files....oh my!
Sent from my HTC HD7 using Board Express

The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.

Svpernaut said:
The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.
Click to expand...
Click to collapse
Agree!
That is why I would recommend Mehdoh [or our twitter client - TwiDeep]. Have heard good things about Carbon as well.

You should try out Rowi or Carbon. They are both excellent twitter client for Windows Phone.

The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express

Kenzibit said:
The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
Kenzibit, had this anoying problem here and what i discover is that once u signed with your Live ID and then add Twitter account from settings, this account become linked to your ID and then this error starts cause you arew already signed in twitter and then the official app understand that and cant sign u account.
What i had to do is signed first with other ID that i had that i use only for business so no contacts no Twitter,Facebook nothing linked to this account than i download Twitter and worked since. Try this.

Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?

Kenzibit said:
Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?
Click to expand...
Click to collapse
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.

xpc21 said:
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.
Click to expand...
Click to collapse
Wow...I went to my windows live ID and removed all associated social networks and apps and hard reset again (for the 8th time and now fear phone might start acting funny). Installed twitter app first, loged in and hurray i'm in.
Now fear if it will stop working again after adding all the removed apps and social networks. This wasn't so before why is it happening to me now.
Anyways thanks for your suggestion becuase it really worked.
All the best in what you do.

Stock Email Client

Anyone else having an issue where read messages don't stay marked as read? I've been having to re mark emails as read daily.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.

Yes. Even my note 1 was terrible with this. I'd delete messages even and they pop back up multiple times randomly. It's been pretty agitating, and I've gotten to the point where I just stopped the notifications.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

722ish said:
Yes. Even my note 1 was terrible with this. I'd delete messages even and they pop back up multiple times randomly. It's been pretty agitating, and I've gotten to the point where I just stopped the notifications.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Did you try using a 3rd party email app to see if it made a difference?
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.

Yes, no change. This is yahoo, road runner, gmail, and the att.net via yahoo that all do it repeatedly on any device except via web browser. Tried an ipad, iphone, note 10.1, the first note phone, and both of the note 2's I have had. The apple devices don't copy the alerts for only the roadrunner account, otherwise all 4 accounts repeated the same problem.
Have you found any solution? I am not sure why all those different gmail and yahoo accounts would act so strangely but it is typical for me. Haha
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Nope, unfortunately no solution as of yet but it's annoying as he'll, and I know that much!
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.

This probably won't help, but I'll put it out there anyway. I've noticed that when I go into any web based email client (Comcast, for instance) the mail on my phone from that account...refreshes, is the best way I can put it. Mail I've already deleted from my phone pops up again as new and I have to go through and delete it again. That has happened on pretty much every phone I've used. Never really looked into it too deeply, but it is annoying.

Synner12 said:
This probably won't help, but I'll put it out there anyway. I've noticed that when I go into any web based email client (Comcast, for instance) the mail on my phone from that account...refreshes, is the best way I can put it. Mail I've already deleted from my phone pops up again as new and I have to go through and delete it again. That has happened on pretty much every phone I've used. Never really looked into it too deeply, but it is annoying.
Click to expand...
Click to collapse
Definitely true! I never had an issue with any devices for years now until my note 1 hit ICS official. I am not sure how it coincides but that is the only thing I know of that changed. Strange stuff. I have the same trouble, especially clear from device to device.

I may just try a 3rd party app to see if that helps. Maybe K9 Mail or similar. Will report back.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.

Just a few thoughts of what I've seen in the past. You may already know all this but FWIW, whatever.
1. pop3 email accounts are crap. Usually when you delete, it still stays on the server until you delete in webmail or something with true access to email.
2. Setting up email accounts with imap will delete off the server. It's not perfect like Exchange but better than pop.
3. I've often used the settings in gmail to push or pull email from my other none gmail accounts. For example my home internet company will only send usage alerts to the email account they provide. They also don't allow access to see the email unless you are on their network (at home) or go to their site and check their webmail app. So I use gmail pull tool to automatically check for new emails every so often (Gmail decides the frequency) and pull the new mail into my gmail account, then they show up on my phone. One time I accidently created a loop of three email addresses, one pushing and one pulling email so 1 email continually delivered over and over until I realized what I had done. "Broadcast storm anyone??" You may want to check how many devices are getting access to that email address, it could be something like #4.
4. I've seen a problem where my home desktop PC has Outlook installed. When outlook is open I think it would receive the email before my phone and save it to the PST, so my phone would never see it. Except there was a setting in outlook to "Leave emails on the server for X amount of time. Which was great because then my phone would see them even though outlook pulled them into the PST file. However I also noticed when I deleted the email from my phone it would reappear and I think it was because I had outlook leave it on the server. If my PC was shut off I had no problems. Another way I could clear it was to go to a webmail site and login to my email and delete them off the server. Then they would still be in my PST from the first time they arrived and I could also delete them off my phone only this time they would not reappear because I had gone into the server and deleted them. I bet this is as clear as mud right. Meh
One of these above may be a factor.

I am using apex launcher and the symptoms have minimized or fixed.... but this is an android issue... android doesn't do push like the iPhone...
on the iPhone...you delete an email and a couple of secs later.. it is gone from the web... and vice versa...
on android you have to wait till it syncs... it doesn't do push...
these are the things that make me want to go back to iPhone... i wish we could install iOS on this big phone!

highlanderx said:
I am using apex launcher and the symptoms have minimized or fixed.... but this is an android issue... android doesn't do push like the iPhone...
on the iPhone...you delete an email and a couple of secs later.. it is gone from the web... and vice versa...
on android you have to wait till it syncs... it doesn't do push...
these are the things that make me want to go back to iPhone... i wish we could install iOS on this big phone!
Click to expand...
Click to collapse
Yahoo mail app does push for certain, and so does hotmail, even to the native email app. I just cant seem to get the yahoo mail app to zoom ever, and it makes reading messages impossible. I get the same repeated emails in ios also, so it isn't free of similar issues for me at least.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Try pushing aosp email & exchange APK to your phone and see if that fixes it by replacing the stock apps
Sent from my SGH-I317 using xda premium