HTC Desire keeps cutting out mid-call - Desire Q&A, Help & Troubleshooting

My HTC Desire is unable to maintain a call for some reason, and in fact I am having a number of different call-related issues with it. Firstly, sometimes it will not call a number at all, it simply says it is connecting and then beeps and ends the call, before the call has connected. It will do this lots of times, then eventually it will call. This is not a signal issue as if I put my SIM card in a different phone, standing in the same place I have an excellent signal. The phone will also often cut off mid-call by beeping and just ending the call.
In addition to this, sometimes it makes a staticky 'pfffftttt' noise and cuts out mid-call. Again, my other phone works fine with my sim card in and has a full signal. I know it is not the handset itself as this is my third handset (due to other issues) so I wonder whether this must just be a common fault....
Any suggestions as to how to fix this problem? (I would call Vodafone and ask for a new phone but calling is somewhat of an issue right now!!!)
I have my desire 1,5 year and the problem starts last week...help please.

Hey!
If you are using stock firmware, give your phone for repair. However, if you are on custom rom, try updating your radio or make a full wipe (This should help you).
Regards

Tried a different rom, different kernel, and instal the latest radio(32.56.00.32U_5.17.05.23) didnt help... the phone hangs up during call...

SIM problems

Related

[Q] Not Getting Any Text's

Can any one help me
i am not getting any text's untill i send one and then they all come in like a flood
it is starting to get a pain cos i am missing some important texts's
how often do you power cycle your phone? aka do you leave it on all of the time?
if that is the case then do a power cycle...even take the battery out for a minute or so and see if that does the trick...for some reasons some phones act weird if they're left on all of the time..
I think it's the problem from update 1.72.
Sent from my Desire HD using XDA App
i keep it on all the time
when i do restart the phone the meassages come's in to my phone !
I found this a lot in Manchester City Centre, phoned Orange about it and they said a number of masts in my area were experiencing issues.
I could usually tell if I was having problems by dialing a number (150 mostly) and if it'd connect then txt's would come through, if not then it was most likely an issue with Orange and none were coming through.
Don't believe it was ever an issue with the phone itself.
Do you notice that this happens in certain locations or everywhere?
Do you use a Cumstom Rom and Radio?...if so try using to reset your connection setting or even to flash another radio.

[Q] Answer inconvenience phone use, No power display

Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.
Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC
Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.
You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.
Yes. Friday would be correct.
So if the issue is global, it is the end of the world of mobile
This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC

[Q] Missed Calls/Hang up issue, faulty unit?

I just started my Galaxy Nexus yesterday for the first time after fully charging it as advised by the quick start guide, went through the wizards normally till the end.
From the very first hour of use, my GN went online and found an update to the volume issue and it asked to update and reboot. I accepted, and the update completed. So, from the very first use, I have an up-to-date unit.
The first test was to try a missed call. I called my GN from a phone far from it (in another room), then aborted the call from my other phone, and bang! A GN reboot. Tried again. Also GN reboot. And a third, a fourth. The following have been tried, but did not help:
1. Used a more recent SIM card from another carrier.
2. Disabled data services, and 3G
3. Used only 2G network
4. Manually powered off the device, then on instead of an auto-reboot
5. Added the number of the missed call to my contacts
6. Did a factory data reset
7. Did a missed call from a 3G connected device
8. Did a missed call from a 2G connected device
9. Wiped battery, its contacts on phone, and SIM card with a clean soft cloth
The missed calls are not recorded!
I have also experienced the following:
1. Random reboot while playing music
2. When calling a number, my GN hangs and reboots. Reboot probability is 70%
3. Rejecting a call causes a reboot 50% of the times
4. A very few times, I got missed calls. Not specific pattern for success. Success rate is very much less than 95%
5. The failure rate is higher after an auto-reboot
6. After the call ends, the phone hangs and then reboots
Given the above:
1. What exactly might be wrong here? Is it the hardware itself? The software? Or something else related to the network?
2. Has anyone seen this issue or a similar one?
I have now paid 25% of the device price to get it from UK to my country. Returning it will also cost a fortune!
Please give me a sincere advice.
Thanks in advance.
M. Fareed
Does it look like an issue with radio software only? or also the image?
Will it help if I flash it with Google factory image? Or is it a hardware related issue?
Any thoughts, please?
Hassle continues
Without changing anything since yesterday, I can now receive missed calls most of the times, BUT I am completely unable to dial number.
Dialing any number just causes a phone reboot!

[Q] Cellular radio "freezing" after 1.28 update

I have owned this phone only for three days now, coming from a DHD.
Today I installed the 1.28 update and since then my cellular signal has been all over the place. I normally get a solid 5bar HSDPA signal where I live and since the update I have had nothing but issues.
My Sim card seems to be rejected (I am baseing this around the fact that when the radio seems to cycle I get a message saying "preparing sim") but aso it seems to just lock up entirely. Earlier I thought I had a signal only to make a call and have it fail, I tried to cycle the power to the radio by putting the phone into airplane mode but this didnt work so had to do a hard reset which then allowed me to make a call, but the call froze after 5 minutes, again with a seemingly locked up radio.
Any one else got these issues, as my phone is effectively a small but expensive tablet at the moment!
I have that issue BEFORE the 1.28 update. The other day my wife rang me at work and whilst we were talking we were cut off but my phone still showed as connected with signal. I figured she maybe lost signal herself. I tried to ring her back both on her mobile and the land line and my phone would not ring out (as far as I was concerned) I tried to put Airplane mode on but it didn't work so I had to reset the phone.
I haven't had it since but the strange thing is even though the phone didn't give me any indication that it was ringing out my wife said that both her mobile and the land line rang.
It seems strange that I couldn't toggle the radio/airplane mode or hear anything but the phone did actually ring out. Maybe the issue effected the radio and speaker? That's something to test if yours does it again. Ring a phone nearby to see if that does actually ring?
Update from yesterday, I currently have a signal as I am typing this, if however I make a call it will connect and I can listen for a second then it drops with the signal dieing. Followed right away by coming back up.
A reboot seemed to fix it for the moment, but not sure how long for. Next step is a factory reset for me and see how I get on from then.
AFAIK, the radio isn't updated?
I have taken it back and swapped it for another one now. Just waiting for it to charge then I am going to do the FOTA update and then install everything. So far though so good and the three calls I have made/recieved worked perfectly.
Seems to have beena faulty handset *fingers crossed"

Signal and calls issues

Hi guys, I am currently on T-mo with a HOX completely stock no root nothing, recently calls have started dropping when I make or receive a call it will work for a while then just go dead but still connected then it will eventually drop the call, not sure if it is the caller at the other end terminating the call. Prior to this happening the phone completely lost signal, I tried rebooting several times, turning the airplane mode on and off, and replacing the sim card, nothing worked until I went into Hboot selected recovery upon which it came up with an error(Not Sure cant mount ??) rebooted and started working again, but I am still getting the calls dropping, I think it could be related to signal, although when I look I always seem to have a good signal.
Any Ideas?

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