Phone sold on eBay-how to ship? - Samsung Galaxy Nexus

Seeing if anyone has experience with this. Selling my incredible 2 on eBay within US only via PayPal payment. When I looked up selling to other countries I saw a bunch of complaints that buyers were scaming by receiving the phone and then filing no receipt claim with PayPal and getting their money back completely screwing the seller. This was even with delivery confirmation, but not signature verification. This made me cautious still for a US sale.
So question is- should I only ship via UPS or fedex with a mandatory "Signature Verification" when shipping a phone valued at $200-250? More Costly shipping To prevent a charge back scam..
Thanks for any insight!
Sent from my GalaxyNexus using xda premium

marcg611 said:
Seeing if anyone has experience with this. Selling my incredible 2 on eBay within US only via PayPal payment. When I looked up selling to other countries I saw a bunch of complaints that buyers were scaming by receiving the phone and then filing no receipt claim with PayPal and getting their money back completely screwing the seller. This was even with delivery confirmation, but not signature verification. This made me cautious still for a US sale.
So question is- should I only ship via UPS or fedex with a mandatory "Signature Verification" when shipping a phone valued at $200-250? More Costly shipping To prevent a charge back scam..
Thanks for any insight!
Sent from my GalaxyNexus using xda premium
Click to expand...
Click to collapse
1. Ensure Good feedback
2. Ensure you are seller protected
3. Ensure you make a note of the IMEI/Serial in case you need to get it barred (not sure if it will bar it internationally but worth doing still)
4. Package the item taking photographs at every stage, so in case there is a claim, you have proof you packed it
5. Post via signed and tracked delivery with the relevant amount of insurance for the package! (don't skimp on this or you'll get done over by paypal in case of a dispute)
6. What ever you do, don't lost the receipt and tracking number!
Hope that helps

My Samsung vibrant auction is ending today and i made sure I wrote " no international shipping".. also, NEVER ship the product until you receive the money on your PayPal account by going to there website, don't look at just the emails because people fake those... Mike is selling for 220.. I will ship with USPS priority with a signature confirmation...

I have only used USPS without any issues. And you can fill out and print the mailing label from within Ebay.

Why did you post this topic twice in two different forums
Sent by me, for me and i love you

Related

[Q] About to buy Epic Touch online, is this store legit?

Ok, so I found this site that sells wholesale electronics called ElecStreet. It says you can purchase an unlocked SGS II Epic 4G Touch for $202.50 at the lowest "VIP" price.
I need to know if this looks legit or if anyone has purchased merchandise from this site.
The site also says if you buy two items and spend over $400, you get a free iPod Touch or Sony PSP. ???
Please feel free to investigate!
ElecStreet Online
If it seems too good to be true, it probably is.
hackabusa said:
If it seems too good to be true, it probably is.
Click to expand...
Click to collapse
Ditto. 10 chars
Yep.
On the bottom, their "certifications" stickers are not clickable to verify, which they should be. And their one "Verify" button points to some Chinese website.
Fake. Not a Doubt
Android Amateur said:
Ok, so I found this site that sells wholesale electronics called ElecStreet. It says you can purchase an unlocked SGS II Epic 4G Touch for $202.50 at the lowest "VIP" price.
I need to know if this looks legit or if anyone has purchased merchandise from this site.
The site also says if you buy two items and spend over $400, you get a free iPod Touch or Sony PSP. ???
Please feel free to investigate!
ElecStreet Online
Click to expand...
Click to collapse
I can tell you that they are a China based company. That being said I know nothing else about them, and everything they sell looks in now way legit AT ALL.
For example:
http://www.elecstreet.com/views.asp?hw_id=2485
That is an Apple iMac MC814LL/A for $399(359.10 VIP according to them) That is a $2000 Apple computer. No way in hell a company even at wholesale would ever be able to sell that computer for even their non-VIP price.
They also advertise
http://www.elecstreet.com/views.asp?hw_id=2454
That is a Sony VAIO Z Series VGN-Z591U which retails for $3200-$3400 and they want under $400 for it. Not even possible to obtain it for that price, even if they got it straight from the Sony factory.
My official statement is they are going to take your money and hide in their country, and you will be forced to dispute the claim with your bank.
Yeah don't do it bro. You will send money to them and u wont see anything.
Sent From My Evo Killer!!!
Bogus! Like posted above the "verifed " icons should be clickable and lead you to said website verifying the website. Those icons either do nothing or lead to china crap!
Sent from my SPH-D710 using xda premium
i just might buy one!
if you do decide to buy one from here, use paypal. your protected. if you dont get your order you file a claim and if its bogus, paypal will investigate and refund you your purchase amount.
this is why i buy crap on ebay from china sellers. if its a fake phone you get, you also get a refund because they are advertising it as legit. take a screen shot of the page before you buy.
Khilbron said:
I can tell you that they are a China based company. That being said I know nothing else about them, and everything they sell looks in now way legit AT ALL.
My official statement is they are going to take your money and hide in their country, and you will be forced to dispute the claim with your bank.
Click to expand...
Click to collapse
I have found that they are a real Trading company in China, they have a phone number, physical address and live chat support that is not automated or a bot.
The live chat person said that PayPal was not available until AFTER the first purchase which is through Western Union.
I can't find any bad reviews or customers saying it is a scam or that they had an issue with the site.
I just don't know.
Ummm hello! That yells you right there, pay by western union, lmao! I hate for you to lose your money, but I won't feel bad for you as there are plenty of people warning you!
Once you pay via western union then you can use paypal, LOL that is a good one!!!
Sent from my SPH-D710 using xda premium
BiffTirkle said:
i just might buy one!
if you do decide to buy one from here, use paypal. your protected. if you dont get your order you file a claim and if its bogus, paypal will investigate and refund you your purchase amount.
this is why i buy crap on ebay from china sellers. if its a fake phone you get, you also get a refund because they are advertising it as legit. take a screen shot of the page before you buy.
Click to expand...
Click to collapse
The thing is, they told me I can't use PayPal until after being a return customer, with that being said, they want me to send a Western Union payment to a Zhen Zhang?
I just don't trust it...
Oh, and the reason you don't see bad reviews is they will burn that site out in a week, change a few pics and make a new site. They post on craigslist all the time, same crap!
Sent from my SPH-D710 using xda premium
The live chat person said that PayPal was not available until AFTER the first purchase which is through Western Union.
damn! that certainly makes it an inconvenience. paypal was the clincher for me. if you do buy it, let us know how it works out. i can wait. i might wait to buy one until cm7 is available for it.
---------- Post added at 08:26 PM ---------- Previous post was at 08:23 PM ----------
the sketchy part is the western union. i mean, the whole site is sketchy, but paypal is safe. if you have to do western union first then i wouldnt do it. you might be able to check with paypal to see if they have any complaints against the site.
---------- Post added at 08:31 PM ---------- Previous post was at 08:26 PM ----------
well, just for kicks i tried to follow through with a purchase. when i chose to check out with paypal it took me back to a list of their payment methods.
---------- Post added at 09:13 PM ---------- Previous post was at 08:31 PM ----------
this is the email i got from them when i tried to place the order via paypal.
Sales Promotion for National Day
You are welcome to register to be our member first,and it's free for registration.
When your order amount is over 300$,you will get a free gift.
For one item ordered, you will get product price.
For two items ordered, you will get vip price and some discount in the shipping cost.
For the same 3 items ordered, you will get a discount of 5% of the product price and another one for free.
For more than 3 items ordered, you will get vip price and some discount in the shipping cost.
For more than 6 items ordered, you will get vip price and free shipping as well as a free gift.
The more you order,the more discount you will get,and you will get more savings.
Dear friend:
Thank you very much for your interest and order.
You buy today,we can send your order out today and email the tracking number for you to track the order status.and you can get your order in 3-5 days.
All items are original, brand new and real with 1 to 3 years original manufacturer's warranty, we hope to set up a long-term business relationship with you.
The following is the details of your order list :
Order Number : *******************
Product Model: Samsung Galaxy S II Epic 4G Touch *1
Product Price : 225 USD
Shipping Charge: 40 USD
Total Price : 265 USD
Receiver's Name : biff tirkle
Phone No. : *************
Shipping ******************
Shipping Method: UPS\EMS\DHL\FEDEX\TNT
Please confirm your information and your shipping address which we will use for delivery, in order you can receive your items without any dealy.
We accept western union and money gram at present . You can also use your master card, visa card, or credit card to pay for your order in a local western union or money gram agency. As paypal makes every deal last a long time and sometimes lead our business to be cheated by disloyal buyers, and we have much bad experience. So now we can accept paypal for old customers or for the next order you buy from us,sorry for the inconvenience,friend .
This is the Receiver's account information :
1.The Western Union address is as below:
- first name is ZHAN
- last name is ZHENG
-City: Beijing
-Country: China
-Post code : 100088
-We need the below info from you after you have made the payment:
- MTCN (Money Transfer Control Number)
- sender's first name and last name on the print copy of the receipt
- print copy of the transfer receipt
This is our company guarantee :
1. We are legal company and our business is legitimate.You can click the button of 'about us ' to check our business license , we do business by law and honesty.
2. You can click the button of 'send goods' to check the tracking number from our customers, we ship items to customers every day. We will offer you tracking number at the same day you pay for your order . It is safe for you to track your items in shipping agency website.
3. We are able to provide stamped preformal invoice as valid as contract for law . You can ask for money back by the invoice and your order number if you don't receive your items on time .
4.You may check the truth of our website by the official website www.iocu.us , the wicp number is 9201127339
Our return policy is : 15 days full refund , 30 days exchange a new product .
Should you have any questions or comments ,kindly feel free to contact us.
Friend,i am online now, you can also chat with me online.
We are looking forward to getting your order shipped out at the earliest time.
Thanks and best regards
Representative : Elsa
Website : www.elecstreet.com
Company : Beijing Wantong Foreign Trading Co,Ltd
Tel: 0086-010-89649481
MSN : [email protected]
Email : [email protected]
there is a guy on craigslist selling this phone new in box for 350. i might pick it up tuesday if i feel like it. who knows, maybe he purchased some from this company and is making a profit. as long as the esn is clear im happy.

Expansys USA now shipping

Just got this email a few hours ago from them:
"Dear Customer,
The item that you pre-ordered from us on the order reference above is
now available, please confirm your pre-order so that we may ship your
goods as soon as possible.
The item you ordered is:
Google Samsung Galaxy Nexus I9250 Android Smartphone (Unlocked, 16GB)
Our sale price is:
$749.99 US
$809.99 Canadian
Please indicate how you would like your item shipped.
If you no longer require the goods please let us know so that we can
allocate your stock to another customer.
For your convenience you can now log on to the ‘My Account’ function
and update any of the following:
• View dates/times of when orders are placed
• View status of orders
• View tracking information on shipped orders
• Change payment details
• Change billing address
• Change delivery address"
I mad this way back in October and kept it as a backup in case Handtec didn't come through but seeing as they did get it, already have my money, and are cheaper I'm canceling this one and going with them.
For anyone in the US who still wants to order one despite the SAV issue and doesn't want to deal with making an international order they're another viable option.
Don't know if 750 is viable.. what a mark up.
xManMythLegend said:
Don't know if 750 is viable.. what a mark up.
Click to expand...
Click to collapse
They're just passing the import fees along to the consumer and trying to make a $30-$40 profit like Negri did. Personally I have no problem going through a UK retailer but a lot of folks were hesitant.
I just received the same email too.
They were actually expecting stocks due next Monday. It looks like it arrived earlier.
For the price, I think it is OK. There is a $20 coupon which brings the total down to 729, plus they do not charge tax outside IL.
I just placed an order through expanys usa, only because my bank was blocking transactions though Handtec due to "fraud", which is rubbish because they are a legit company. Anyway Expansys charged me for shipping, while advertising free shipping, also none of the coupon codes worked (10OFFLC nor 20OFFLC).
I believe it is free shipping for 3-5 day.
Sent from my GT-N7000 using Tapatalk
I just placed an order with them clicking through Mr. Rebates to get 2% back and $20 off. The email acknowledgement shows -$20 for a total of $729.99.
I'll check my CC to see if they did only charge $729.99 or added to that.
rashad1 said:
I just placed an order through expanys usa, only because my bank was blocking transactions though Handtec due to "fraud", which is rubbish because they are a legit company. Anyway Expansys charged me for shipping, while advertising free shipping, also none of the coupon codes worked (10OFFLC nor 20OFFLC).
Click to expand...
Click to collapse
I tried 20OFFLC and it did apply it. It shows it at the bottom. For warranty is expansys USA a authorized Samsung reseller?
oh man, soo tempting. I could probably have one in my hands this Friday
ruthlesset said:
I tried 20OFFLC and it did apply it. It shows it at the bottom. For warranty is expansys USA a authorized Samsung reseller?
Click to expand...
Click to collapse
Anything sold outside its intended country of sale is considered grey market by Samsung and has no warranty. However, during the life of the two-year warranty Expansys-USA will send the phone to their UK affiliate for service on behalf of their customers. Anyone buying from Negri, Amazon, or eBay has no warranty. No one in the U.S. is authorized to sell the phone by Samsung and it's not a U.S. product. Should the phone need service, Samsung UK will ask for a receipt and/or credit card statement. The purchase had to be made in the UK in GBP and from an authorized reseller for the warranty to be valid. They also keep a database of which phone serial numbers were sent to specific dealers/distributors. Many i9100 repairs were rejected because they didn't meet the requirements I described. All us i9100 owners went through this when the phone first came out so what I'm sharing is fact.
I got the same email. My total was 729.99 and I was more comfortable buying from a company with a US presence.
$750 + $29 for 1 day shipping. = $777.94
is it worth it?
BarryH_GEG said:
However, during the life of the two-year warranty Expansys-USA will send the phone to their UK affiliate for service on behalf of their customers.
Click to expand...
Click to collapse
Where does it say that the phone comes with a two-year warranty? Does it say that one the Expansys USA website?
Any word if EX will ship these with USA plugs?
bmstrong said:
Any word if EX will ship these with USA plugs?
Click to expand...
Click to collapse
They will ship with a UK/EU to USA adapter.
Has anyone's Expansys USA order status for this phone changed to "Shipped" yet?
bmstrong said:
Any word if EX will ship these with USA plugs?
Click to expand...
Click to collapse
Good question.
BarryH_GEG said:
Anything sold outside its intended country of sale is considered grey market by Samsung and has no warranty. However, during the life of the two-year warranty Expansys-USA will send the phone to their UK affiliate for service on behalf of their customers. Anyone buying from Negri, Amazon, or eBay has no warranty. No one in the U.S. is authorized to sell the phone by Samsung and it's not a U.S. product. Should the phone need service, Samsung UK will ask for a receipt and/or credit card statement. The purchase had to be made in the UK in GBP and from an authorized reseller for the warranty to be valid. They also keep a database of which phone serial numbers were sent to specific dealers/distributors. Many i9100 repairs were rejected because they didn't meet the requirements I described. All us i9100 owners went through this when the phone first came out so what I'm sharing is fact.
Click to expand...
Click to collapse
Thank you for the clarification. Any idea as to how is their customer service in case something goes wrong with the phone?
Buying from EXPANSYS USA does not void a warranty by any means. I sent my GS2 back for a repair with no problem at all. In fact, I called EXPANSYS and spoke with a rep there that offered to take care of everything for me. I shipped it back to EXPANSYS and they forwarded it on to France for me, got it repaired, and shipped my phone back to me when it was finished. They also gave me all the information I would have needed if I wanted to do it myself. I just went through them to alleviate any huge shipping fees and any unforeseen obstacles. It looks like they do have the Galaxy Nexus in stock now.... It's hard not to buy one!!!
aaronmoe said:
It looks like they do have the Galaxy Nexus in stock now.... It's hard not to buy one!!!
Click to expand...
Click to collapse
I am tempted, but I really want the 32GB version.
Agreed. It baffles me that they didn't put any expandable memory slots on this device.

[Q] does anyone know this site: Negri Electronics (SGH-M919 unlocked for $698.5)

Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html
cotasa said:
Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html
Click to expand...
Click to collapse
Although I haven't bought from them personally, I know that Negri is a reputable seller that has been around for some time.
Isn't it cheaper to get the phone form T-Mo directly though?
Yes they are a reputable dealer, and yes direct from T-mobile is cheaper by $20-30.
I bought the original Note from them back in the days when it was first released.
cotasa said:
Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html
Click to expand...
Click to collapse
Let us know if you need some help with your order. You can check out some reviews of our company (below) before ordering if you prefer.
Amazon
Google
Reseller Ratings
We offer live support on our site, and also a FAQ page as well. Stop by today. Thanks for your note.
- Negri Electronics
Take note these guys will charge a 20 - 30% restocking fee on any phone you buy from them. I for one will never buy from them again because of this.
Sent from my SGH-M919 using xda premium
wavrunrx said:
Take note these guys will charge a 20 - 30% restocking fee on any phone you buy from them. I for one will never buy from them again because of this.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
That is actually incorrect. The fee is based on many different variables, all of which are covered in the store policies.
You may be referencing a return of a new release. In that case if you order a product at $800, and return it unused after 7 days, your restock fee is based on the current site price, time out of our possession and condition of exterior packaging and accessories within the box. If the price of the device happens to be $600, your restock fee would be close to 25%.
Restocking Fees are not used to generate profit for our business. We use restocking fees to recover costs incurred during shipping and receiving of returned items, as well as price changes that may have occured while the device was out of our possession and unable to be sold.
We are very transparent in everything we do. If there is an issue please contact us so that we can explain in greater detail. Please do not mislead XDA readers. When posting your issue, please provide further detail so that others may make a educated decision as to where to purchase their next device.
We apologize that you are upset, but we do have the store policies posted and do not assess fees as a form of punishment, or to generate profit. We can only hope that you read the policies and ask questions if you have them.
Fair and Balanced - Always.
- Negri Electronics

Help ebay phone warranty issue

I got a Verizon HTC One by auction from ebay and the seller claimed it is brand new.Everything looks like it is new but there is a defect on the screen.Looks like a purple blemish and it doesn't seem like a dead pixel or something since I can see the defect even when the phone is powered off.The seller said he got it from craigslist and I contact Verizon and HTC and looks like they only take care of the phones sold by them.Any suggestions?
Thanks in advance.
fix for you
You aren't stuck with this. eBay has a money-back program that you reach thru their Resolution Center.
Quote from eBay:
What is the eBay Money Back Guarantee?
We guarantee that you will get the item you ordered or get your money back. We have a simple three-step eBay Buyer Protection process to assist you in case something goes wrong with a transaction. You can go to the Resolution Center and contact the seller. Most sellers will quickly help you, but if you are not happy after a few days you can easily refer the case to eBay. If you haven't received your item, or the item is not as described, we'll refund your purchase price plus original shipping on virtually all items. If return shipping is not payable by seller in accordance with the seller’s return policy, return shipping costs are the buyer’s responsibility.
michaelbsheldon said:
You aren't stuck with this. eBay has a money-back program that you reach thru their Resolution Center.
Quote from eBay:
What is the eBay Money Back Guarantee?
We guarantee that you will get the item you ordered or get your money back. We have a simple three-step eBay Buyer Protection process to assist you in case something goes wrong with a transaction. You can go to the Resolution Center and contact the seller. Most sellers will quickly help you, but if you are not happy after a few days you can easily refer the case to eBay. If you haven't received your item, or the item is not as described, we'll refund your purchase price plus original shipping on virtually all items. If return shipping is not payable by seller in accordance with the seller’s return policy, return shipping costs are the buyer’s responsibility.
Click to expand...
Click to collapse
Yeah I'm aware of this.However it looks like it is a manufacturing defect.The seller just claims it is brand new and I guess new device could have defects so it's not the seller to blame I guess.The seller should be an individual though,not a company or something like that.
yes, but
He sold it to you and is obligated to send exactly what was described, not a reject.
And he's likely in a better position to get it replaced than you.
No shame to say you didn't get what you expected and would like a refund.
michaelbsheldon said:
He sold it to you and is obligated to send exactly what was described, not a reject.
And he's likely in a better position to get it replaced than you.
No shame to say you didn't get what you expected and would like a refund.
Click to expand...
Click to collapse
Thanks for your help.I sent the seller a message asking if I can just return it.Hope he agrees then there's no need to ask ebay get into this.
michaelbsheldon said:
He sold it to you and is obligated to send exactly what was described, not a reject.
And he's likely in a better position to get it replaced than you.
No shame to say you didn't get what you expected and would like a refund.
Click to expand...
Click to collapse
The seller refused to accept the return stating that he claimed no return on his listing.Looks like I have to ask eBay to step in.Do you think I have a chance to win this?
anderssonyang said:
The seller refused to accept the return stating that he claimed no return on his listing.Looks like I have to ask eBay to step in.Do you think I have a chance to win this?
Click to expand...
Click to collapse
If it's not as described yes.
Sent from my HTC6600LVW using Tapatalk
dottat said:
If it's not as described yes.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
+1 I buy and sell on eBay daily and I can assure you will get your money back. I also recommend paying with PayPal to add an "extra layer of protection".
next
My cynical take: he bought it from a shady Craigslist seller, discovered the flaw, then turned around and sold it on eBay with no returns.
Even though he specified No Returns, eBay will still open a case if the item is not As Described.
You can explain to eBay that you did not get a New item as was posted by the Seller because there is a flaw.
Clearly describe flaw. Document it well with multiple pictures from several angles.
No fight or argument here; just you saying you'd like to return it because of the undisclosed flaw. Then let eBay decide it.
This happened to me and after a week or so, I was refunded thru Paypal and returned it to Seller's address.
dottat said:
If it's not as described yes.
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply.He always emphasizes that it is factory sealed phone and there is no way for him to check if there's defect but actually if you own a One you know the box is not sealed and anyone can open the box and take the phone out.The plastic wrap can also stick multiple times.He just put brand new on his listing and he said he sold me exactly what the listing said.He even said my request is "ridiculous"now I'm done arguing with him.Just wait until Friday to ask ebay step in.
Chilidog said:
+1 I buy and sell on eBay daily and I can assure you will get your money back. I also recommend paying with PayPal to add an "extra layer of protection".
Click to expand...
Click to collapse
I guess if you purchased through ebay you have to pay with paypal right?Anyway I paid with paypal and hope everything goes well after ebay steps in.This seller looks good at first but starts to get ridiculous after I told him about the defect.Now I think he just put no return on his listing trying to avoid this kind of problem.
anderssonyang said:
I guess if you purchased through ebay you have to pay with paypal right?Anyway I paid with paypal and hope everything goes well after ebay steps in.This seller looks good at first but starts to get ridiculous after I told him about the defect.Now I think he just put no return on his listing trying to avoid this kind of problem.
Click to expand...
Click to collapse
PayPal is usually the only payment option but not always.. Anyways eBay will get it all sorted out for you.
michaelbsheldon said:
My cynical take: he bought it from a shady Craigslist seller, discovered the flaw, then turned around and sold it on eBay with no returns.
Even though he specified No Returns, eBay will still open a case if the item is not As Described.
You can explain to eBay that you did not get a New item as was posted by the Seller because there is a flaw.
Clearly describe flaw. Document it well with multiple pictures from several angles.
No fight or argument here; just you saying you'd like to return it because of the undisclosed flaw. Then let eBay decide it.
This happened to me and after a week or so, I was refunded thru Paypal and returned it to Seller's address.
Click to expand...
Click to collapse
Now I feel the same way as yours.He replied several times stating that it is a factory sealed phone and he can't check if anything is wrong and since I powered on the device,it becomes an used phone.Actually the box is not sealed and anyone can take the phone out and power it on.He even blame me about this saying I could make the defect myself.Reminds me of rude sellers back in China on taobao years ago.
Again,thanks very much for your help.
Chilidog said:
PayPal is usually the only payment option but not always.. Anyways eBay will get it all sorted out for you.
Click to expand...
Click to collapse
Hope so.Made a lot of purchases on ebay and got no problem at all.This one is the first time and the seller is unbelievable.
Thanks for your reply.
anderssonyang said:
Hope so.Made a lot of purchases on ebay and got no problem at all.This one is the first time and the seller is unbelievable.
Thanks for your reply.
Click to expand...
Click to collapse
Make sure that you're sending him message through the e-bay page and not personal e-mail. This way you'll have a "paper" trail showing paypal/ebay all of the sellers BS and how rude he is to you. If all else fails you can contact your bank and they will forcefully reverse the transaction and get you back the money. I would use that as a last resort after trying paypal/ebay.
zetsumeikuro said:
Make sure that you're sending him message through the e-bay page and not personal e-mail. This way you'll have a "paper" trail showing paypal/ebay all of the sellers BS and how rude he is to you. If all else fails you can contact your bank and they will forcefully reverse the transaction and get you back the money. I would use that as a last resort after trying paypal/ebay.
Click to expand...
Click to collapse
Thanks for your advice. I did contact him through eBay and they should have all the records.I think my request is pretty reasonable and hope I won't need to contact my bank.
From tapatalk on my Moto X

Amazon is issuing refunds for some Galaxy Note 7 accessories

Amazon is issuing refunds for some Galaxy Note 7 accessories
http://www.theverge.com/2016/10/12/13262538/samsung-galaxy-note-7-amazon-accessory-refunds
So I just got of the phone with amazon and although you are outside the return period they will give refunds once they have received the products back. So when you contact Amazon choose the "phone call" option as the means to communicate with amazon on the returns.
I did this and they were very helpful. The biggest PITA part was having to box everything up individually based on how it was ordered but free ship back and refunds coming.
When I referenced the Note 7 recall they knew immediately what I was talking about so +1 for Amazon customer service
I did have a rather difficult time finding an actual phone number to call as they want to solve the worlds issues via chat or FAQs.
Here is what I used if anyone else wants it
1-888-280-4331
I used the chat feature and they set up individual returns for each item. I asked to be able to put them all together in one box but it had to be separate.
I realized that they were charging shipping. The rep said he would adjust the refund to credit the shipping fee back as well.
billinaz said:
I used the chat feature and they set up individual returns for each item. I asked to be able to put them all together in one box but it had to be separate.
I realized that they were charging shipping. The rep said he would adjust the refund to credit the shipping fee back as well.
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Same here. I have to pay $5 - $6 to refund a $10 case. Not worth the trouble
asolman said:
Same here. I have to pay $5 - $6 to refund a $10 case. Not worth the trouble
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I got the $2 credit for a case, but one online chat changed all my returns to refund all the shipping.
The trouble was minimal. Print a label, drop the item in an envelope and drop it off.
They sent me prepaid labels. I was told to put all items (4 separate returns in one box) Put 4 separate labels on the box drop off at a USP location. I am doing that today, I will follow up when I get my credits.
Here's what I did.
1)Ask for the labels, explain that these are N7 items and it was out of your control
2) Ship them
3)You'll see that you're charged $6 for shipping
4)Chat with customer service after and ask them refund the shipping charges.
4) They will say yes and you'll get confirmation.
QED.
Wow, this is great to know. Thank you guys. I purchased a glass screen protector that broke trying to get off the phone and I threw it away, I'll probably be out of luck with that one, but maybe I'll ask them about it.
Samsung is going to let me keep the accessories and refund my money. I bought the led case and the clear case from the Samsung website with a coupon I had.
I will most likely sell both cases as a bundle on ebay or craiglist for cheap.

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