Develop Bugs

[Q] US vs UK price, warranty

Searched around, and find Importing from UK is about $695, shipping included (Handtec or Clove). While Expansys offers $750, Newegg offers $760. The difference is more than $50
So my focus is on warranty. Can we get US warranty when importing from UK?
Is expansys-us's warranty really US warranty or they also send it back to UK? How about Newegg?
Which one would you choose? Can anyone give better offers?
I'm on ATT and have to use it in China so I need the unlocked version
Decisions, please!

I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.

wonshikee said:
I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.
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Didn't go through the whole process, stopped at checkout page and chose shipping to US and see price at 445 pounds. Thanks for the notice for additional fees.
BTW, will there be 8% tax charged when going through custom?

I believe eXpansys do offer warranty but I have no idea how they are doing their warranty. However, based on my experience, I feel safer getting mine from eXpansys mainly because they have an office based here in US and they are well known for their good customer service (at least for me). So I am more comfortable getting it from them. That's just my opinion though

listairee said:
I believe eXpansys do offer warranty but I have no idea how they are doing their warranty. However, based on my experience, I feel safer getting mine from eXpansys mainly because they have an office based here in US and they are well known for their good customer service (at least for me). So I am more comfortable getting it from them. That's just my opinion though
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Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news

wonshikee said:
I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.
Click to expand...
Click to collapse
That's the credit card foreign transaction fee.
---------- Post added at 03:02 PM ---------- Previous post was at 03:02 PM ----------
taylorzhang said:
Didn't go through the whole process, stopped at checkout page and chose shipping to US and see price at 445 pounds. Thanks for the notice for additional fees.
BTW, will there be 8% tax charged when going through custom?
Click to expand...
Click to collapse
Shouldn't pay any extra tax or anything.

Found someone saying international version will be available on bestbuy at $529 after verizon release?
That will be a huge steal, but is it possible?
If not, I think I will go by expansys next week after they have new stocks

taylorzhang said:
Found someone saying international version will be available on bestbuy at $529 after verizon release?
That will be a huge steal, but is it possible?
If not, I think I will go by expansys next week after they have new stocks
Click to expand...
Click to collapse
Considering it's also speculated VZ will have a period of exclusivity and I don't believe Best Buy sells international versions - they only sell you phones that the carriers they support sell, I highly doubt it.
it'll be $649-$699 for off contract price, just like all other brand new high end android device.

I bought mine from amazon for $735
http://www.amazon.com/gp/product/B005ZEF01A/ref=oh_o00_s00_i00_details

They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
taylorzhang said:
Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news
Click to expand...
Click to collapse

taylorzhang said:
Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news
Click to expand...
Click to collapse
That was for the presales. I got mine from them this weekend for the 704.
Supposedly both expansys and they will send off your phone to the uk for warranty work. Supposedly.

1Brite1 said:
They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
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where do you get the $643? Is the verizon unlocked version a world phone? There's no point for an unlocked phone with only cdma/lte

I got mine from Expansys. They will take warranty returns back to ship for you to England for warranty service. That makes it easier than trying to deal with customs your self. (See a lot of warranty discussion in the General Forum, under Expansys USA Now Shipping thread, at (I think):
http://forum.xda-developers.com/showthread.php?t=1359169
Also, in the same thread, there are reports that Negri does not offer a warranty. I don't know if true or not.
Remember - buyer beware, and check very carefully! Good luck.

From Negri:
DEFECTIVE ITEMS: A defective item may be returned for repair within 25 days of date of purchase. If an repair is not possible we will offer a refurbished replacement. If this is not available you will be offered a store credit toward a future purchase. If you would prefer a refund (instead of a store credit), you may request a full refund, minus shipping charges. The exchange process typically takes 8-10 days to complete. Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase. PLEASE NOTE THAT YOU MUST request an RMA in order to return any device.
So, it looks like you can send it to Negri, and they'll just send it to the repair center, but charge for shipping. Lame, compared to expansys. Since you might a well just send it to the repair center yourself.
But expansys has branches in many countries, so they probably can help out more.

Yea I work for verizon, and if you purchased your phone outright then its just a simple equipment change, with no contract extention, althought you would need a micro sim for it to work so you might have to go to a verizon store for one of those. I was considering getting a verizon one but because of the google wallet thing and the brand on the back and the unknown battery life with the LTE radio I think I'd rather not, I already ordered my International Gnex from Expansys with the $20 off voucher, so I got it for $729, not a bad deal if you consider the warranty assistance. The $20 off voucher code is 20offls
1Brite1 said:
They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
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Click to collapse

Don't forget to use BigCrumbs.com for 4% cash-back when ordering from Expansys-USA, which is essentially another $30 off.

Gnex international warranty

Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!

bump... pls help out som1?? ne1 with a nexus, can u pls confirm the international warranty status?

I ordered from Negri. To my knowledge Samsung UK wont warranty imported GalNex directly.
Negri's policy:
Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase.
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Click to collapse
I would guess the other importers are similar. The device is covered under warranty, but needs to be shipped back to the importer you purchased from and from there back to Samsung UK. At least thats the impression I get, could be wrong.

psycho2097 said:
Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
Click to expand...
Click to collapse
I believe Samsung does not have international warranty atleast for this phone. If it was released in a particular country, you need to send ti to their repair center in that country for service.
If you buy it from expansys-usa, then you send the phone to them and they will send it to samsung uk for repairs.

warranty is what is definitely keeping me on the sidelines.
i'll wait for the release of the verizon version first and see if any announcements are made regarding a GSM release in the US.
Most likely i'll end up ordering sometime next week.
i hope BB sells the GSM unlocked version soon. i'd rather go through them.

Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.

deleted for redundant post.

got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.

BarryH_GEG said:
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
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Click to collapse
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH

Show of hands:
How many people have actually used their warranty? Seriously?
I mean, it's nice as a comforting thing, but in 10 years I have never needed a warranty.
Most things that go wrong aren't warranty issues anyway (dead battery, physical/water damage, etc).
It just seems like people are leveraging this as a reason not to buy.
Once you root, it's done with anyway (any warranty, that is).

I don't think you're done with warranty if you root. Or has anyone actually heard not getting support or service because of root? You can also always revert to stock, but I'm thinking if not to although I'm soon sending mine for inspection due to screen issues.
I was instructed by Samsung UK to contact local Samsung for support, but that can be because of all the neat customer rights things here in EU.
Sent from my Galaxy Nexus using XDA App

predation said:
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
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From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
psycho2097 said:
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
Click to expand...
Click to collapse
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.

BarryH_GEG said:
From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
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as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2. i dont know how that works. stupid dilemma. Then again, i dont want to buy the buy the phone then find out that it has a damaged screen/yellowish screen, non-responsive buttons and crap and have to live with that for the next 2 years. no sir. Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
ps, heres the reply from clove-
Thanks for your email. We cannot guarantee that the warranty is truly international. We do find in most cases that the service centres in different countries will accept the handset for repair, but not always. It does come with a 2 year UK warranty, but as you mentioned, this may not be suitable for yourself.

psycho2097 said:
as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2.
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Click to collapse
You're reading something made up by a third-party reseller listing on Amazon. The below link is for a SGS2 fulfilled by Amazon. You'll notice it says "no warranty" in the product title. There's no such thing as an "international warranty." The warranty is what's offered by Samsung which varies based on where the phone is sold.
http://www.amazon.com/gp/product/B004QTBQ2C/ref=olp_product_details?ie=UTF8&me=&seller=
Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
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I don't know what Samsung's warranty policy is for products sold in India. But you better check where an Indian purchased phone can be repaired otherwise, if it's the same policy as the rest of the world, that's where you'll be sending it should it need repair.

I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?

mstyle88 said:
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
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Click to collapse
Someone with an ISGS2 that needed a new display got all the way through the process to the point of it being received by the Samsung repair center in TX. When they got it, they sent it back. Samsung, more than any other manufacturer, does everything they can to make grey market imports distasteful. They are the only phone maker that belongs to AGMA.
http://www.agmaglobal.org/

Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.

I bought two Galaxy Nexus units and discovered that one has a defective speaker.
Anyone know if I can mail it directly to Samsung in the UK and they will mail it back to me here in Canada? I don't mind paying the postage to the UK and get it faster rather than having it forwarded to Samsung through unlocked-mobiles.

krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
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I used my warranty on both my Nexus One and Nexus S. I got a replacement N1 from HTC and a new PCBA in my NS from Samsung, both free of charge. Both phones were rooted but re-locked before sending them in.
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?

krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
Click to expand...
Click to collapse
The SGS2's weak link is the way the USB port is mounted. It can come loose and get pushed up in to the phone. It happened to a couple of people. It's too early to tell if the GN has a common failing. For warranty work, you ship the phone to Samsung in the UK and they repair it and pay shipping back.
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
irishrally said:
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
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Click to collapse
If you buy from Expansys-USA or Negri you ship the phone to them in the U.S. and they forward it on to their affiliates overseas for repair. It'll cost less for shipping but will take longer. The warranty is intact if you buy it from the UK.
As for Canada, that's a good question. The phone's not being sold directly there it's being offered via the carriers. If the carrier handles the repairs I don't know what happens when you're not a subscriber and don't have an account with them. I don't know if Samsung Canada will directly repair a carrier branded phone. If they will, Canada's a lot faster and cheaper if the phone needs repair.

$530 for GSM version directly from Amazon

I thought I share this. Amazon.com now has the Samsung i9250 Galaxy Nexus 16GB (Unlocked, GSM) Fulfilled by Amazon for $530 with free shipping. Their normal and very fair return policy applies. One may find it a few dollars cheaper elsewhere, but it is hard to go wrong with Amazon.
For comparison, Daily Steals (no customer service) had it for $535 only a couple weeks ago. Expansys has it for $570.

This is really tempting
I agree that it's totally worthwhile to buy direct from Amazon even if it's not the absolute cheapest price. Right now there are three different Fulfilled by Amazon sellers competing against one another, which makes me think prices may drop even more soon.
Has anyone tried to return a defective phone that they bought Fulfilled by Amazon? I would think they would handle that well, but I'd like to hear people's actual experiences.
Also, would these phones be under warranty? Presumably they were originally marketed overseas. Would that mean I have to deal with an overseas branch of Samsung, or would I be totally out of luck?

The Fulfilled by Amazon item I linked to uses Amazon's return policy. I didn't check the other ones. Returning even a non-defective phone should be no problem as I have done in the past.

If amazon somehow helped with the warranty like expansys does, I would get this immediately, but I imagine that its the same issue as before.
Anyone know more about this?

You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.

So what's important here is that it is fulfilled by amazon and not the fact that it is being sold by a different company (FGS Trading in this case)?
You still get the same warranty and can register your product as being purchased over amazon?
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's own warehouses, and we directly pack, ship, and provide customer service for these items.
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Click to collapse

New2Houston said:
You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.
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Click to collapse
Really? Is this true?
Man, then I think I'm going to hold off on buying it from ebay and wait for amazon's price to go down a bit.

New2Houston said:
You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.
Click to expand...
Click to collapse
Source? I've called Samsung's international number, and was told that your receipt must show that the phone was purchased in the country that will handle warranty claims (which excludes the US).
Sent from my Galaxy Nexus

ragnarokx said:
Source? I've called Samsung's international number, and was told that your receipt must show that the phone was purchased in the country that will handle warranty claims (which excludes the US).
Sent from my Galaxy Nexus
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Same here....they said warranty has to go through the phones intended country of use + you have to show receipt that it was purchased in that country.
All amazon offers over some of the other deals sites is that you'll probably be able to make a return if needed. But I doubt any warranty will be provided.

AT&T 3G/4G Compatible?
Is this phone is compatible with AT&T 3G?
Will this phone be compatible with AT&T 4G LTE?
Thank you.

jfout said:
Is this phone is compatible with AT&T 3G?
Will this phone be compatible with AT&T 4G LTE?
Thank you.
Click to expand...
Click to collapse
ATT 3G yes, ATT 4G LTE no.

British websites
If you bought from a UK website and had it delivered here, would you be able to get warranty service via Samsung UK?
Handtec has the phone for 335 pounds, plus 15 pounds shipping to the US. According to Google, 350 pounds is currently worth $555. So you'd be essentially paying $25 for a UK warranty. To make this work, you'd also need a credit or debit card that doesn't charge foreign transaction fees.
http://www.handtec.co.uk/product.ph...gb-i9250--sim-free-unlocked--titanium-silver-

does anybody know if the Galaxy Nexus GSM mentioned in this thread
were originally the European or Asian version?
ThankS!

I registered my GSM Galaxy Nexus just fine on samsung.com. When entering the serial numbers the manufacturing date shows up.

New2Houston said:
I registered my GSM Galaxy Nexus just fine on samsung.com. When entering the serial numbers the manufacturing date shows up.
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When I tried to register a Nexus, it gave me the Verizon one instead, not the GSM one.

chlehqls said:
When I tried to register a Nexus, it gave me the Verizon one instead, not the GSM one.
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Click to collapse
Yep...the GSM model number isn't on the US site to begin with. Also entering a GSM serial comes up as invalid.

According to androidcentral.com a regional carrier in Iowa is getting the GN tomorrow for $609.99. This is your chance if you want a US warranty.
Sent from my Galaxy Nexus

ragnarokx said:
According to androidcentral.com a regional carrier in Iowa is getting the GN tomorrow for $609.99. This is your chance if you want a US warranty.
Sent from my Galaxy Nexus
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Or instead of going to Iowa, you buy it from a deal site for $460 and just get insurance or don't break your phone.
http://mobile.dailysteals.com/

martonikaj said:
Or instead of going to Iowa, you buy it from a deal site for $460 and just get insurance or don't break your phone.
http://mobile.dailysteals.com/
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Click to collapse
That doesn't include a defect out of box. And I haven't seen a US cellphone insurance company that would insure grey market devices or be able to replace a broken galaxy nexus.
Sent from my Galaxy Nexus using Tapatalk

lazaro17 said:
That doesn't include a defect out of box. And I haven't seen a US cellphone insurance company that would insure grey market devices or be able to replace a broken galaxy nexus.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Squaretrade does at least. Lots of people here have it.

[Q] Buying the glide from AT&T store without contract

Is it possible? i have a friend that should be int the sates on October and i want him to buy it from the AT&T store, but can he buy it without any contract or a sim card?
if not is there any other way? i don't want to buy it directly and ship it to my country cos the taxes here will make the purchase unjustified (will add more the 125$ not including the shipment).

Yes, you can buy any phone that AT&T sales in stores without a contact.....except the iPhone. Currently the off contract of the Captivate Glide is $500 though from AT&T
If I helped you, please press the Thanks button

taiber2000 said:
Is it possible? i have a friend that should be int the sates on October and i want him to buy it from the AT&T store, but can he buy it without any contract or a sim card?
if not is there any other way? i don't want to buy it directly and ship it to my country cos the taxes here will make the purchase unjustified (will add more the 125$ not including the shipment).
Click to expand...
Click to collapse
Or via amazonwireless.com
(ps. I hit thanks by accident on your message and i don't know how to remove it!)

I bought mine from Amazon Wireless, as phone only (phone upgrade), $ 399, and then unlock with an on-line service ($ 25).

the problem wit amazonwireless for me is that i need to have a US adress, there is a service for that but the charge an arm and a leg.
plus the taxes to import the phone makes it unwise to buy it online. i need to cheack with the customs again, maybe (if buddha will premit) there wont be import taxes on this phone (VAT will probley will be but its low amount).

I live in Europe and went to US in March and a tried to buy this phone in a AT&T Store and it was not possible. Even to buy the phone without contract they require a contract plan. I did buy the phone thru ebay later. I would suggest you the same if you have access to US address.

SoulSooth said:
I live in Europe and went to US in March and a tried to buy this phone in a AT&T Store and it was not possible. Even to buy the phone without contract they require a contract plan. I did buy the phone thru ebay later. I would suggest you the same if you have access to US address.
Click to expand...
Click to collapse
That makes no sense why does a no contract purchase require a contract??

dudejb said:
That makes no sense why does a no contract purchase require a contract??
Click to expand...
Click to collapse
They will only sell you the phone if you have a plan subscribed

is there anybody who tried to order thr glide from amazonwireless to a non-us adress?

I bought mine on ebay (is quite cheaper than amazonwireless), altough shipping to Germany took a while the purchase was flawless.
Sent from my SAMSUNG-SGH-I927 using XDA

Alex2221 said:
I bought mine on ebay (is quite cheaper than amazonwireless), altough shipping to Germany took a while the purchase was flawless.
Sent from my SAMSUNG-SGH-I927 using XDA
Click to expand...
Click to collapse
Do you mind telling us how much you paid without shipping then how much was shipping. Just to give others an idea on what they can get via eBay?

dudejb said:
Do you mind telling us how much you paid without shipping then how much was shipping. Just to give others an idea on what they can get via eBay?
Click to expand...
Click to collapse
The phone itself has cost $389,99 and international USPS Express shipping was $44,99. This was quite cheap compared to the $600 (+ shipping) on Amazonwireless back then.
Btw. If any German is interested in the taxes I had to pay: It was about 63€ (~19%)

now days the glide cost 400 dollors via amazonwireless and the shiping in the staes is free.
i think i got lucky cos i have a friend that is gona visit is family in the states sooner then expected and he agreed that i will ship this to his family house, and he will bring it to me when he come back. so i can get away from shiping and taxes via customes.

yeah ebay its the only place to buy a phone anymore, altho some pawnshops will cut good deals. seems 300 for a new or refurbished phone on ebay is the going rate & most folks dont mind shipping outa country.

helpslip is there a problem buying from amazonwireless if i ship it in the US?
i can arrange a frined living there to get my package, dont know if he have AT&T service and actualy don't care only want the phone with no contract.

i wouldnt think so altho i have zero 1st hand experience w/ amazonwireless, if its ran the same way as amazon your purchasing from an independent seller sometimes just a dood w/ a garage no different than ebay & ebay now has 30 day buyer protection so they refund price & shipping (& return shipping if needed) if something doesnt arrive or doesnt work etc... ive even been refunded after more than a year for an item that didnt arrive from australia (to usa) altho i keep in contact w/ seller through ebay so they could verify a problem.
damn i sound like a shill for ebay sorry.

now i got confused. i saw that i can buy from amazon wireless an locked phonw with or without a contract and also from amazon.com itself that its seems sells from independet seller (like the market). whoshould i choose? at least i have some time to think about it cos my firned will be in the states in a month from now.

I bought from Amazon Wireless, which is Amazon direct. They will sell you a locked phone without contract.
When I bought it, it used to be wrongly labled as "unlocked" I contacted them and they offered a full refund. Since I'm in the UAE I didn't want that, just an unlock code, to which they said they can't help me with that. So I ended up unlocking from AmericanUnlocker.
I prefer to buy direct, in this case it would be Amazon Wireless, that'll help with returns.

thank incidentflux you made my choice clearer. i will buy it from amazon wireless direct. also the delivery is free and will take 2-3 days to my friend's door.
unfourtuntly it will take a while until i will get it, hope ics will be out by then and if not the inc3ption rom will be a great choise

Glad to help. Yes shipping is free as well. But the smartphone will still be locked to AT&T by the way, which is an inconvenience.
I also ordered the SanDisk 64GB MicroSDXC

[Q] does anyone know this site: Negri Electronics (SGH-M919 unlocked for $698.5)

Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html

cotasa said:
Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html
Click to expand...
Click to collapse
Although I haven't bought from them personally, I know that Negri is a reputable seller that has been around for some time.
Isn't it cheaper to get the phone form T-Mo directly though?

Yes they are a reputable dealer, and yes direct from T-mobile is cheaper by $20-30.

I bought the original Note from them back in the days when it was first released.

cotasa said:
Does anyone have bought anything from this site?, they are offering a preorder of the t-mo S4 for less than $700 no contract an unlocked.
thx.
negrielectronics.com/samsung-sgh-m919-galaxy-s-iv-16-gb-tmobile-unlocked-black-mist.html
Click to expand...
Click to collapse
Let us know if you need some help with your order. You can check out some reviews of our company (below) before ordering if you prefer.
Amazon
Google
Reseller Ratings
We offer live support on our site, and also a FAQ page as well. Stop by today. Thanks for your note.
- Negri Electronics

Take note these guys will charge a 20 - 30% restocking fee on any phone you buy from them. I for one will never buy from them again because of this.
Sent from my SGH-M919 using xda premium

wavrunrx said:
Take note these guys will charge a 20 - 30% restocking fee on any phone you buy from them. I for one will never buy from them again because of this.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
That is actually incorrect. The fee is based on many different variables, all of which are covered in the store policies.
You may be referencing a return of a new release. In that case if you order a product at $800, and return it unused after 7 days, your restock fee is based on the current site price, time out of our possession and condition of exterior packaging and accessories within the box. If the price of the device happens to be $600, your restock fee would be close to 25%.
Restocking Fees are not used to generate profit for our business. We use restocking fees to recover costs incurred during shipping and receiving of returned items, as well as price changes that may have occured while the device was out of our possession and unable to be sold.
We are very transparent in everything we do. If there is an issue please contact us so that we can explain in greater detail. Please do not mislead XDA readers. When posting your issue, please provide further detail so that others may make a educated decision as to where to purchase their next device.
We apologize that you are upset, but we do have the store policies posted and do not assess fees as a form of punishment, or to generate profit. We can only hope that you read the policies and ask questions if you have them.
Fair and Balanced - Always.
- Negri Electronics