Develop Bugs

[Q] What firmware will i get back from warranty?

Ok, my phone finally decided it didnt like being rooted etc..
It wasnt bricked but the amount of random reboots was becoming a joke! After reinstalling the RUU for about the 7th time - it got to the stage it would always reboot at some point on the setup screens of the stock ROM. I could not get to the homescreen without it rebooting
I have no idea why - formatted sd card/booted without sd card in it/flashed stock ROM! - all still the same. The phone was totally unstable and unuseable..
I got so annoyed i walked straight into my local o2 shop and got it sent away for repair. Its running stock ROM and i couldnt get anywhere near to re-rooting so i am happy on that part that they will be happy warranty wise(never did s-off either)..
Question is - what firmware am i likely to get back??.. Anything remotely rootable or not??

Was it branded from o2 when you got it? Chances are it'll come back with their FroYo ROM on it...and ALL ROMs are rootable

Yes it was branded - Cheers. You helped me the first time mate to get the phone working after it hung at the splash screen... Well this was the end result!
Phone was hanging where i would have to reflash the RUU when using 3g network. Then the reboots...
I am still clinging to some hope that it was the phone and not me!!!!

[Q] Stuck in a boot loop

Hello All
I purchased a phone from a friend of a friend so I don't have all the history of the phone. It looks like they attempted to root it and failed.
I only got it to boot op fully one time. (and I can't get it to boot up fully again) It goes to the htc incredible logo and starts over.) So here's what I know. I didn't see a superuser apk the one time I got it to boot. It has the radio that ends in 07.28. It has s-on. It has a recovery but not one that I'm used to (like on ogdroid)
Its says android system recovery <3e>
reboot
apply update.zip
wipe/factory
wipe cache partition
and at the bottom
E: Can't open /cache/recovery/command
I've tried the unroot method to try to get it going, but no luck. I'm stuck. Any thoughts? Thanks for any help.

You can follow this thread, part 2
http://forum.xda-developers.com/showthread.php?t=786436
Basically, download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename it to PB31IMG.zip, put it on the root of your SD card, boot the phone into the bootloader (hold vol + & pwr when turning on) and let it update. It should return it to a completely stock 2.2 with no root. From there you can go root it or do whatever you would like.

Ok I tried that. The update goes through successfully but I'm still stuck in the loop.

Is there a way to root or get s-off with out booting the phone? (I'm using a mac)

this happened to me recently - I reloaded RUU - hard reset - removed sd - left battery out for a while - used my wifes battery - power plugged in - Wiped everything possible in cwr (before ruu)
The phone is completely stock and wont stay on for more than 5 seconds if it even gets to the lock screen at all. In the end I had to put s-on and request a replacement
one thing I did notice though (hope this helps) I left my battery out of the phone overnight and in the morning without power connected it did boot all the way and I popped on to the market and used the browser for about 15 minutes - then fell back in to a boot loop and I wasn't able to reproduce that working state again.

Incredible
Try looking for a Ruu to return it stock,
make sure you wipe all.
Sometimes it helps to be patient and watch out for heat issues.
Not sure if this is related but My Hd2 on 2.3 and Mytouch 4g on 2.3 would boot loop when it got a little warm Remove the batter and let it sit for 10 minutes.

Ok
It's back to stock. I still have the same issue. It is the same problem that h0x90 had. This phone isn't activated and I'm not sure if it has a warranty or not. I would rather try to fix it if I can. Can I root it with adb or otherwise in its current state? I wonder if a rom would fix the problem. It seems to be software and not hardware, correct?

Before I was desperate enough to wipe everything (ruu) I loaded several different roms and loaded my backups - so in my case it was a hardware issue.
Verizon told me they cover the phone for 12 months from purchase date - and they're overnighting a refurb to me for free which is nice. Maybe if nothing else you can get a hold of the previous owner and attempt to get a replacement.
Best of luck though either way!

nothing0 said:
Ok
It's back to stock. I still have the same issue. It is the same problem that h0x90 had. This phone isn't activated and I'm not sure if it has a warranty or not. I would rather try to fix it if I can. Can I root it with adb or otherwise in its current state? I wonder if a rom would fix the problem. It seems to be software and not hardware, correct?
Click to expand...
Click to collapse
As the Incredible hasn't been on the market for a year yet, it's assuredly still within the warranty period.. As for trying to fix it yourself, I can all but guarantee that you cannot since what you're experiencing seems to be a relatively common hardware failure.

I finally gave up. I did find out that PCD at 1.800.229.1235 does warranty work for HTC. Maybe that information will help others. Thanks to all that helped.

[Q] Cant boot up my HTC

Hello everybody,
i dont know if is ask already, and i´m sorry if it is, but i didnt found and answer to my problem.
My problem is that my desire is hang up at the boot screen with the green HTC Logo. I was playing (yoo ninja) on my htc when suddenly the game was frozen and then my mobile went down. After a while it reboot but was stuck at the HTC screen. I try several things:
- take out the battery and then restart
- restart with/without sim and sd card
- let the mobile run out of battery then recharge it and start again.
- go to fastboot and clear the storage and reboot
- go to the recovery menu
- well i know it wasnt clever but i even put the mobile in the freezer for a while
none of this solve my problem. I´ve been reading a lil bit in this forum and now my question is should i try to root my desire? is it even possible at this stage?
i cant get my desire to connect to the pc and i cant access the main menu of the mobilephone.
When it comes to the desire i´m a complete noob , so i never did any change to it. I hope is not a hardware problem cause if it is, i´m screwd up. Cause i dont have any warrant for it.
Some data about my desire:
- is not branded (i think)
-
PHONE:
bravo pvt1 ship s on
hboot 0 93.0001
microp 031d
touch panel synt0101
radio 0-5.05.27
aug 10 2010 1752
i hope my desire is not bricked , thanks for all ur answer/ help in advant

can you boot to recovery?
vol -, and press and hold power?
Should boot to recovery

dont try to root it! It probably is a hardware issue - a very comon one. You'll probably need to send it in to get a new mainboard, so I wouldn't do anything to my phone what might void waranty.
Try to do a factory reset in recovery (apparently you already did that) - if that still doesnt solve the problem, I'd send it in, if I were you.

@moscow desire
yeah i can boot from recovery, and i already try it. Even made clear storage, which didnt help at all. I stuck at the same problem. but thanks for the tip.
@tillus
the problem is i dont have a warrant for it. It was a gift from my cousin in the UK and i live in germany. He bought a new ipone so he gave me his desire so I dont have any "quittungen/bill" for it and i think he doesnt have it too.
So ifs really a hardware problem, i can let if fall down on the floor, maybe violence help like on the old nitendo system =P

goovil said:
@moscow desire
yeah i can boot from recovery, and i already try it. Even made clear storage, which didnt help at all. I stuck at the same problem. but thanks for the tip.
@tillus
the problem is i dont have a warrant for it. It was a gift from my cousin in the UK and i live in germany. He bought a new ipone so he gave me his desire so I dont have any "quittungen/bill" for it and i think he doesnt have it too.
So ifs really a hardware problem, i can let if fall down on the floor, maybe violence help like on the old nitendo system =P
Click to expand...
Click to collapse
u shut be able to get it covered anyway
because htc can see when the warrenty is running out
try give htc a call

The warranty is already run out. So that is not an option.
The question is, he can boot to recovery, so he is not bricked.
All is not lost.
Look, at this point, I would do this,
1, find a stock froyo Rom, should not be a problem
2. Boot into recovery, When you flash, before installing the stock rom, I would wipe all caches, including going into advanced, and wipe the devalc cache if applicable,
Make sure you wipe the data cache also, if applicable.
3, Then flash the stock rom.
Worth a shot.

Overheat issue i think?

Warranty can't have run out, it comes with 2 years warranty...
Sent from my HTC Desire using XDA Premium App

okay i called up HTC but they told me the warranty has run out... One posssibilty is to send it to them anyway and they will look into the matter.
But since the warranty has run out, i rather not do it, since the repair cost will be the same as buying a new one.
So i will try moscow desire method for now, thanks.
keep u guy up to date

Bricked again?

So got the Incredible S in the beginning of July and was very happy with it, beat the hell out of my old HD2 who got bricked Desided not to root this one cause it was already android and i didnt want to break the warranty. But then the 2.3.3 update came and i didnt recieve text and calls was dismissed. (it is an own thread about this issue on the forums) so i desided to try a rom from XDA to see if this could help solve the issue. It did not but i rooted the phone (S-off right?) and used it with GSM only.. today i talked with HTC support and got a hold of the RUU_Vivo_HTC_WWE_1.36.405.1_Radio_Radio_20.23.30.0802U_38.02.01.11_M_release_172670_signed.. the cusomter support guy uploaded it and i installed it with the USB cable.. the installer said everything went fine.. the phone reebots.. boots to the HTC logo screen and turns off again.. and keeps on going in the same cycle..
I can get into bootloader, but when i press "power" to choose recovery it goes straight to the white htc screen again and reebots.. what to do now? Is this one dead also?

iNzzane said:
So got the Incredible S in the beginning of July and was very happy with it, beat the hell out of my old HD2 who got bricked Desided not to root this one cause it was already android and i didnt want to break the warranty. But then the 2.3.3 update came and i didnt recieve text and calls was dismissed. (it is an own thread about this issue on the forums) so i desided to try a rom from XDA to see if this could help solve the issue. It did not but i rooted the phone (S-off right?) and used it with GSM only.. today i talked with HTC support and got a hold of the RUU_Vivo_HTC_WWE_1.36.405.1_Radio_Radio_20.23.30.0802U_38.02.01.11_M_release_172670_signed.. the cusomter support guy uploaded it and i installed it with the USB cable.. the installer said everything went fine.. the phone reebots.. boots to the HTC logo screen and turns off again.. and keeps on going in the same cycle..
I can get into bootloader, but when i press "power" to choose recovery it goes straight to the white htc screen again and reebots.. what to do now? Is this one dead also?
Click to expand...
Click to collapse
um.... This is the Incredible Forum, as in not the Vivo or Vivow. Don't think we're going to be much help.

This looks like what my 1st DInc was experiencing...and the verdict was, brick. I could get into Hboot but anything else would bootloop to HTC screen. Tried flashing stock RUU...nada.
Sounds like you may be screwed.

Oh, geez wrong forum, il try the right one..

OTA update leads to HTC logo stuck

My brother got HTC Desire 816 a month ago.
He found OTA Update and he installed it and when phone was updating he noticed that phone stuck on htc logo.
He keep waiting for almost hour to see if it is finished or not, but ???
Well i am using ATrix 2 and i suggested him to go to recovery and try for system restore. But still no luck.
Phone was above 65% and wifi connection was proper that time. I don't know what went wrong?
I Google regarding this and searched in xda also, for same, but i didn't find anything helping.
Can any one help me regarding this.

Gr8mobiPro said:
My brother got HTC Desire 816 a month ago.
He found OTA Update and he installed it and when phone was updating he noticed that phone stuck on htc logo.
He keep waiting for almost hour to see if it is finished or not, but ???
Well i am using ATrix 2 and i suggested him to go to recovery and try for system restore. But still no luck.
Phone was above 65% and wifi connection was proper that time. I don't know what went wrong?
I Google regarding this and searched in xda also, for same, but i didn't find anything helping.
Can any one help me regarding this.
Click to expand...
Click to collapse
This is the second case so far I came across that has issues with updating OTA on HTC desire 816. May I please ask whether it was rooted and xposed module installed ? If not, the only way is to look for a custom rom or else, install the custom recovery (if your brother can manage to boot into fastboot mode) and restore from the cwm backups floating around in xda. @jithumon has the indian backed up version, which will allow you to get your phone back alive, if not already is.

vbrsekhar said:
This is the second case so far I came across that has issues with updating OTA on HTC desire 816. May I please ask whether it was rooted and xposed module installed ? If not, the only way is to look for a custom rom or else, install the custom recovery (if your brother can manage to boot into fastboot mode) and restore from the cwm backups floating around in xda. @jithumon has the indian backed up version, which will allow you to get your phone back alive, if not already is.
Click to expand...
Click to collapse
His mobile is not rooted, even he is not technical person at all.
Yeah! he was able to go to fast boot mod by pressing volum and power botton. He also managed to hard reset. But no luck. Fiinally he returned the phone to ebay. He will be gettiing his phone by 5th september (hopfully). The thing is phone is almost new (~1 month old). So neither he noe I wanted to take chance.