OTA update leads to HTC logo stuck - Desire 816 Q&A, Help & Troubleshooting

My brother got HTC Desire 816 a month ago.
He found OTA Update and he installed it and when phone was updating he noticed that phone stuck on htc logo.
He keep waiting for almost hour to see if it is finished or not, but ???
Well i am using ATrix 2 and i suggested him to go to recovery and try for system restore. But still no luck.
Phone was above 65% and wifi connection was proper that time. I don't know what went wrong?
I Google regarding this and searched in xda also, for same, but i didn't find anything helping.
Can any one help me regarding this.

Gr8mobiPro said:
My brother got HTC Desire 816 a month ago.
He found OTA Update and he installed it and when phone was updating he noticed that phone stuck on htc logo.
He keep waiting for almost hour to see if it is finished or not, but ???
Well i am using ATrix 2 and i suggested him to go to recovery and try for system restore. But still no luck.
Phone was above 65% and wifi connection was proper that time. I don't know what went wrong?
I Google regarding this and searched in xda also, for same, but i didn't find anything helping.
Can any one help me regarding this.
Click to expand...
Click to collapse
This is the second case so far I came across that has issues with updating OTA on HTC desire 816. May I please ask whether it was rooted and xposed module installed ? If not, the only way is to look for a custom rom or else, install the custom recovery (if your brother can manage to boot into fastboot mode) and restore from the cwm backups floating around in xda. @jithumon has the indian backed up version, which will allow you to get your phone back alive, if not already is.

vbrsekhar said:
This is the second case so far I came across that has issues with updating OTA on HTC desire 816. May I please ask whether it was rooted and xposed module installed ? If not, the only way is to look for a custom rom or else, install the custom recovery (if your brother can manage to boot into fastboot mode) and restore from the cwm backups floating around in xda. @jithumon has the indian backed up version, which will allow you to get your phone back alive, if not already is.
Click to expand...
Click to collapse
His mobile is not rooted, even he is not technical person at all.
Yeah! he was able to go to fast boot mod by pressing volum and power botton. He also managed to hard reset. But no luck. Fiinally he returned the phone to ebay. He will be gettiing his phone by 5th september (hopfully). The thing is phone is almost new (~1 month old). So neither he noe I wanted to take chance.

Related

HTC Boot Logo Brick (Devs please make sticky untill solved)

Recently I had a brick on my Desire, which caused that I couldn't boot past the HTC Boot logo. I already made a thread about it, but without a solution. I sent my desire back for repair, but I think it wouldn't be a good idea if we all had to do this. So I would advice everyone to unroot, untill one of the genius devs has found a solution.
Symptoms:
-Boot stuck at HTC Boot Logo
-Going in to recovery takes a long time
-Recovery usually doesn't even work
Posible Solution:
-Some users are reporting, they can boot without SD and SIM (dont know if repartitioning the sd totally solves everything)
-Some users report, say that the situation is solved if you flash a diffirent rom (didn't work for me)
Finally I would like to motivate my opinion why people should unroot.
When I posted my first entry I though I was the only one, but now more and more people are getting this problem.
This problem is as said above probably something which can be solved but right now its a dangerous development.
This is the first I've heard of this issue and it not being solved by the SD card removal or reformatting.
How many people have this problem unresolved, and what exactly were you running when it happened? What rom, radio, which recovery was used etc.
I have rooted my phone and flashed about 20-30 ROM's and haven't had a single problem.
I must have been lucky to get a phone that don't brick so easy. I hope that you who have problem with this get a solution soon.
socktug said:
This is the first I've heard of this issue and it not being solved by the SD card removal or reformatting.
How many people have this problem unresolved, and what exactly were you running when it happened? What rom, radio, which recovery was used etc.
Click to expand...
Click to collapse
I've read about 5 diffirent posts about this. All the post are on the first two pages i think. I was running DeFrost, and used r5's recovery. And I was running the most recent radio that is now availible
@Milioo So what you said make me feel like you blame all the devs here at XDA comminity bricking your phone and have to be responsible for your bricked phone and it was bricked because of THEM. Hello, when you first rooted it and started to get cooked roms into it, you should have known there are chance that you phone would be bricked. That's always the first thing you need to put in your mind and every single dev has told so.
So if I were you, I would just shut and find the way to solve the problem or ask for solution. Anyone here would try to help. Clearly, you are not asking for solution but complaining.
khoaitaychienvn said:
@Milioo So what you said make me feel like you blame all the devs here at XDA comminity bricking your phone and have to be responsible for your bricked phone and it was bricked because of THEM. Hello, when you first rooted it and started to get cooked roms into it, you should have known there are chance that you phone would be bricked. That's always the first thing you need to put in your mind and every single dev has told so.
So if I were you, I would just shut and find the way to solve the problem or ask for solution. Anyone here would try to help. Clearly, you are not asking for solution but complaining.
Click to expand...
Click to collapse
I'm really sorry if i made you or anyone else feel like that. I've always have great respect for the devs who work their asses of to make great roms for us. and always look forward to new cooked roms made by them. The only reason the I made this thread is that i don't want other people to get bricked.
Could you please tell me where i implied that the devs were a fault here?
And finally, if anyone is to blame its HTC who are working so strongly against people putting custom roms on their phone, who ust want to make their user experience better.
I've had the same problem that the phone wont boot at all and get stuck at the white HTC Logo.
But it was easy fixed with a run of all the wipe options, and then flash the rom again.
Giland said:
I've had the same problem that the phone wont boot at all and get stuck at the white HTC Logo.
But it was easy fixed with a run of all the wipe options, and then flash the rom again.
Click to expand...
Click to collapse
Ok guys i'm sorry for posting this thread, clearly it isn't really a problem. I just wanted to post it because these instructions dind't work for me. But i will gladly remove this thread (If its possible)
hi mate .
I have the exact problem and I think it is a real problem - see my thread
Can someone help me - stuck on htc boot - very strange situation -- I was not allowed to put the link to it...
I did everything do get it started but no luck at all. is strange that can access fastboot, the pc recognize the device but the recovery didn't work at all, even one time I couldn't get it: when I push the power button the logo htc screen just appear and get stuck there.
so if every one has any idea what could be please help us,there are more than a week I tried every day to get it work again.
many thanks.
I had this problem months ago I was running my desire on a custom rom had a2sd installed formated the sd card and the phone wouldnt boot reflashed a fresh rom and everything worked fine again.
I too had this problem...
You didn't by any chance apply the unrevoked recovery did you? If so, did you also use ROM Manager.
If you read the top page of the unrevoked thread you'll see that it says that the two combined cause a problem with flash memory. To fix the brick I ran an offical HTC RUU, re-rooted using Paul's method, and then re applied unrevoked. I now definitely DO NOT use Rom manager.
Hope it was some help mate.
Yes best option if u can access hboot is to go back to stock using ruu
then re root it shd solve all probs
in my case I can acces hboot.
I did also stock ruu and PB99IMG.zip, and installed ok but just won't load OS getting stuck again on htc logo screen. I mention that I had hboot 0.75 and after stock ruu I got hboot 0.80...
still in truble, really don't know what else to try, because recovery don't work at all and I can't install a new recovery.
Is there a way to flash a recovery from fastoob???
RUU
When I flashed a RUU, it was still stuck at the bootloop.
Milioo said:
When I flashed a RUU, it was still stuck at the bootloop.
Click to expand...
Click to collapse
If you can do a logcat of the boot-loop and pastebin it. We'll see what the problem is...
In terminal or command, write adb logcat or adb-windows logcat and then run it for the duration of the loop.
laupc said:
in my case I can acces hboot.
I did also stock ruu and PB99IMG.zip, and installed ok but just won't load OS getting stuck again on htc logo screen. I mention that I had hboot 0.75 and after stock ruu I got hboot 0.80...
still in truble, really don't know what else to try, because recovery don't work at all and I can't install a new recovery.
Is there a way to flash a recovery from fastoob???
Click to expand...
Click to collapse
Yea the RUU upgrades your H-boot, Does just running the RUU achieve anything, you should just have a fresh clean non-rooted ROM load up on your device straight after running it?
Pop onto irc and visit the modaco chat room....we can have a talk about possible fixes
chat.freenode.net
#modaco
Feel free to look for me, and message me
just give the adb logcat comand while in bootloop and saying waiting for device and that's all
Have you tried restoring a good misc image? Just incase this could be related to that like other forms of brick are...
how can I restore the misc?
laupc said:
how can I restore the misc?
Click to expand...
Click to collapse
http://android.modaco.com/content/h...com/309939/usb-brick-rickrolled-b0rked-fixed/
Although... with the mention of recovery taking an age, is that standard recovery, unrevoked or fake flash?
The above method uses the standard HTC recovery image, similar to fakeflash does. Worth a try *if* you can get it to work... May or may not resolve the issue though (I'm just guessing here) but could possibly in a weird kinda way help you to do a successful RUU restore using the PB image method...

[Q] Desire Z Rooted or not?

i have purchased a 2nd hand desire z from someone, i noticed it has clockwork and rom manager installed, i think it also has super user rights. I also noticed that the rom is Virtuous 1.0.1. Thinking this meant that the phone was already rooted, i used rom manager to download and install CM7, however it caused the phone to be semi bricked, then i also realised that the phone was also S-ON.
Fortunately i managed to reboot the phone into CWM and restored the previous image, so now the question is, what is wrong?
PS. new to this whole android thingy..
hmmm... sounds like MAYBE you had a temp root?? Is you had superuser you definitely had some form of root, however, i am not sure you can flash a new rom if you dont have S-off (but i could be TOTALLY wrong here)
I have an Evo (and dont have this temp root issue), but i am helping a friend with a similar problem with his G2.
Can you get into recovery? (while phone is off, hold the volume down and power on the phone) If you can, do you have Clockwork recovery or stock android (says 3e at the top i think)?? If you have CW, just enable USB, download a CM7 through your computer, put it on your SD and flash it. SHould be good to go.
If you have stock recovery and S-on.. WELCOME TO MY BOAT... I am trying to find a solution to this for my friends phone. If i figure it out, i can let you know (please do the same??)
I am having the same problem, with the same rom. I can use all root apps, but it says S is ON? I can't put any other rom on my phone with out it going into boot loop or just staying on, HTC screen. Some one please help us, I know there are many phone guru's on this site. Any help would be over the top. O-yeah and I can not get the wifi to connect either says error or turns it self off after scanning? Please please please help. Thank you in advance.
Sent from my SGH-T959 using XDA App
[email protected] said:
I am having the same problem, with the same rom. I can use all root apps, but it says S is ON? I can't put any other rom on my phone with out it going into boot loop or just staying on, HTC screen. Some one please help us, I know there are many phone guru's on this site. Any help would be over the top. O-yeah and I can not get the wifi to connect either says error or turns it self off after scanning? Please please please help. Thank you in advance.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you can boot to an OS, you are WAY ahead lol. Here is description of my problem: http://forum.xda-developers.com/showthread.php?t=1009593
CHeck the links in that post. MAY be able to help if you can boot to OS?
frettfreak said:
Can you get into recovery? (while phone is off, hold the volume down and power on the phone) If you can, do you have Clockwork recovery or stock android (says 3e at the top i think)?? If you have CW, just enable USB, download a CM7 through your computer, put it on your SD and flash it. SHould be good to go.
Click to expand...
Click to collapse
tried using CW to flash CM7 again.. no go.. just stuck at HTC screen after rebooting...
i was also reading thru the goldcard portion of the guides. Should i create one so that i can downgrade my phone back to an earlier ROM? Would appreciate some help to get permaroot.
ok.. i have managed to downgrade to an older rom and did a full root after that.. finally managed to get cm7 working..
was using this guide all the way..
http://forum.xda-developers.com/showthread.php?t=905261

[Q] I bricked my phone flashing Endeavor CM10 ROM

I need help. I thought I knew what I was doing, as I had flashed roms on my old Evo 4G, but since I switched to the One X, I blew it. I had 2.20 firmware, so when I found out about the root method for that I was stoked. I rooted it using the all-in-one toolkit that was posted last week, and it was all good. I decided to try and flash a new rom, so first I tried RebelRom, but I got stuck in a bootloop. I was able to get to recovery (TWRP) and put the zip folder for the Endeavor CM10 rom on there. I flashed it, and it looked like it took that just fine. I wiped the caches and went to reboot it, but it hasn't turned back on since. That was over an hour ago. It won't boot into recovery or bootloader, and it won't even charge as far as I can tell. The notification light doesn't come on when I plug it into the wall or my computer. I'm stuck, and I really don't know what to do. Can anyone help me?
you have htc one xl. this is for international version.
Try fastboot OEM lock? Or is device even recognized by ur computer?...I ****ed mine up too but did the lock n found the 2.20 ruu online and downloaded after relocking bootloader....it is diff flashing roms on the hox. Me myself keep gettin stuck in cm10 and 9 boot loops? I even flash boot.img....I'm lost on this part tho n could use help myself....
Sent from my HTC One X using xda app-developers app
2.20 firmware?
Kindly provide more info, like where your phone from? carrier?
FYI, we don't have 2.20 version.
You most probably having a One XL not One X..
And if true, you had flash wrong things.
The situation is severe may be hard brick.
@HebeGuess: I have an AT&T One X in America. It's not the international version. If this is in the wrong forum, I can try posting this elsewhere.
@teambeck: My computer doesn't recognize it. It chirps at first like it does, but then it beeps at me and doesn't show up anywhere.
i have had the same problem ive try to mount usb storage on clockwork mod its saying unable to ums lnfile (no such file or directory) please help p.s its unlocked though htcdev
Go to device manager and check and see if there are any yellow astericks by ur Android our HTC device.... Try to update drivers if that device is fine on device manager.... Do u have HTC program... Can't remember name... Comes with phone when first plugged in¿
Sent with my fast aZZ [email protected] Android.....hox+ is waiting rooted for none stock roms

[Q] Weird issues after applying factory Kernel

Firstly I am sorry if this has been covered in the forums - however I did not bump into this query or issue yet nor was Google able to find anything like it.
A few months ago I attempted to root my HTC one x by using the HTC One X AIO Kit.
It did not work - the phone stated it was Rooted however I was unable to run any custom roms or specific Apps. It wasn't causing any issues and the phone was running stable though so I left it as it was.
A few weeks ago my provider released out a new update that would fix the consistent issue I had with Data over 3G but since the phone was rooted it would updated it for me.
So after searching around I figured "why not just factory restore the phone and apply the Stock Kernel (2.6.39.4)
That was this morning... since then the phone has been stuck in a boot loop.
Tried clearing cache and tried a few different walk through to get it up and running but to no avail.
I managed to get it to boot into the phone however I get no reception, no Wifi, unstable, and once reset will once again go back into a boot loop cycle.
Does any one have any suggestions on what I can do to fix this issue?
At the moment the phone is not being recognized by the PC by USB as well.
Thank you Developer Gods.
*UPDATED*
Well looks like its hard bricked!
FML - New lesson learned I guess.
So your phone won't turn on at all now?
Sent from my HTC One X using xda app-developers app
Try going into fastboot
Well its got be bloody confused.
It wont turn on and then sometimes it does and goes into the rom.
Rom is unstable though, doesn't pick up sim card - Wifi goes bonkers. In other words its corrupted as hell.
Go to charge it and it says it charges but doesn't (4% it sits on - leave it for an hour come back 4% is still there)
So there might be hope after all in getting this back up and running.
Scouring the net and forums now for something similar but nothing so far.
tomascus said:
So your phone won't turn on at all now?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Tried that as well just now since its somehow booting.
But again once in, cant flash it and PC still doesn't pick it up so I cant run any tools.
Also connect it by USB cable and it looks up in fastboot. Disconnect the cable and its fine again.
XxVcVxX said:
Try going into fastboot
Click to expand...
Click to collapse
Can you go into recovery?

[Q] Help please, need my phone back

Hello all, I bought a rooted HTC one x a couple months ago but i wasnt able to install the software updates (kept sending me to twrp and it would fail ). while try to unroot, accidentally deleted the operating system(thru twrp advanded wipe) and right now i am not able to access the phone, its just stuck on the HTC symbol
twrp is still on the phone and i still can access it and im just wondering if there is any way to save this situation?
much appreciated !!
ngammoh said:
Hello all, I bought a rooted HTC one x a couple months ago but i wasnt able to install the software updates (kept sending me to twrp and it would fail ). while try to unroot, accidentally deleted the operating system(thru twrp advanded wipe) and right now i am not able to access the phone, its just stuck on the HTC symbol
twrp is still on the phone and i still can access it and im just wondering if there is any way to save this situation?
much appreciated !!
Click to expand...
Click to collapse
For one if you want to update the stock OS you need the Stock recovery so . I could go through all the introductions or I can teach a man to fish.
http://forum.xda-developers.com/showthread.php?t=1832891
go to the page above go to guides and read these "Disaster Recovery, Reverting to Stock"
find out your CID number by putting your phone in fastboot while connected to your computer and use WinDroid HTC One X Toolkit v3.0
I think the guide section should help you fix the problem easily
m.jordan89 said:
For one if you want to update the stock OS you need the Stock recovery so . I could go through all the introductions or I can teach a man to fish.
http://forum.xda-developers.com/showthread.php?t=1832891
go to the page above go to guides and read these "Disaster Recovery, Reverting to Stock"
find out your CID number by putting your phone in fastboot while connected to your computer and use WinDroid HTC One X Toolkit v3.0
I think the guide section should help you fix the problem easily
Click to expand...
Click to collapse
I'd like to return the phone back to its factory settings if its possible. my laptop isnt currently recognizing the phone, and the phone is in continuous loop at the htc logo unless i hold the volume down and power button, but from there i cannot do anything as it says "No OS installed"
I have absolutely no idea how to fix this, and would appreciate any help.
Hope this helps
ngammoh said:
I'd like to return the phone back to its factory settings if its possible. my laptop isnt currently recognizing the phone, and the phone is in continuous loop at the htc logo unless i hold the volume down and power button, but from there i cannot do anything as it says "No OS installed"
I have absolutely no idea how to fix this, and would appreciate any help.
Click to expand...
Click to collapse
Sorry for the late reply, hope this helps
Let me know how it goes

Categories

Resources