[Q] Stuck in a boot loop - Droid Incredible Q&A, Help & Troubleshooting

Hello All
I purchased a phone from a friend of a friend so I don't have all the history of the phone. It looks like they attempted to root it and failed.
I only got it to boot op fully one time. (and I can't get it to boot up fully again) It goes to the htc incredible logo and starts over.) So here's what I know. I didn't see a superuser apk the one time I got it to boot. It has the radio that ends in 07.28. It has s-on. It has a recovery but not one that I'm used to (like on ogdroid)
Its says android system recovery <3e>
reboot
apply update.zip
wipe/factory
wipe cache partition
and at the bottom
E: Can't open /cache/recovery/command
I've tried the unroot method to try to get it going, but no luck. I'm stuck. Any thoughts? Thanks for any help.

You can follow this thread, part 2
http://forum.xda-developers.com/showthread.php?t=786436
Basically, download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename it to PB31IMG.zip, put it on the root of your SD card, boot the phone into the bootloader (hold vol + & pwr when turning on) and let it update. It should return it to a completely stock 2.2 with no root. From there you can go root it or do whatever you would like.

Ok I tried that. The update goes through successfully but I'm still stuck in the loop.

Is there a way to root or get s-off with out booting the phone? (I'm using a mac)

this happened to me recently - I reloaded RUU - hard reset - removed sd - left battery out for a while - used my wifes battery - power plugged in - Wiped everything possible in cwr (before ruu)
The phone is completely stock and wont stay on for more than 5 seconds if it even gets to the lock screen at all. In the end I had to put s-on and request a replacement
one thing I did notice though (hope this helps) I left my battery out of the phone overnight and in the morning without power connected it did boot all the way and I popped on to the market and used the browser for about 15 minutes - then fell back in to a boot loop and I wasn't able to reproduce that working state again.

Incredible
Try looking for a Ruu to return it stock,
make sure you wipe all.
Sometimes it helps to be patient and watch out for heat issues.
Not sure if this is related but My Hd2 on 2.3 and Mytouch 4g on 2.3 would boot loop when it got a little warm Remove the batter and let it sit for 10 minutes.

Ok
It's back to stock. I still have the same issue. It is the same problem that h0x90 had. This phone isn't activated and I'm not sure if it has a warranty or not. I would rather try to fix it if I can. Can I root it with adb or otherwise in its current state? I wonder if a rom would fix the problem. It seems to be software and not hardware, correct?

Before I was desperate enough to wipe everything (ruu) I loaded several different roms and loaded my backups - so in my case it was a hardware issue.
Verizon told me they cover the phone for 12 months from purchase date - and they're overnighting a refurb to me for free which is nice. Maybe if nothing else you can get a hold of the previous owner and attempt to get a replacement.
Best of luck though either way!

nothing0 said:
Ok
It's back to stock. I still have the same issue. It is the same problem that h0x90 had. This phone isn't activated and I'm not sure if it has a warranty or not. I would rather try to fix it if I can. Can I root it with adb or otherwise in its current state? I wonder if a rom would fix the problem. It seems to be software and not hardware, correct?
Click to expand...
Click to collapse
As the Incredible hasn't been on the market for a year yet, it's assuredly still within the warranty period.. As for trying to fix it yourself, I can all but guarantee that you cannot since what you're experiencing seems to be a relatively common hardware failure.

I finally gave up. I did find out that PCD at 1.800.229.1235 does warranty work for HTC. Maybe that information will help others. Thanks to all that helped.

Related

[Q] Boot Loop with No Recovery

So before everyone yells because of my inability to search the forum, please understand that not only have i searched this forum, but just about every other one. And if someone finds a thread with an answer to my question than i will admit defeat and have myself stoned and crucified.
I will greatly appreciate anyone's and everyone's help.
History in cliffnotes
Rooted with Unrevoked about a month ago, since then been running CM 6.
Have been happy with just using stock CM 6 and nothing else, haven't flashed any other kernels, radios, or for that matter roms.
Have always had problems with random reboots but didn't care.
Last night my phone appeared to have the desire to random reboot, and on start up got into a boot loop, just HTC splash boot loop. I can get into bootloader but if i try to go to recovery it is just more boot loops.
I'm running mac OS X however i eventually just tried running RUU on my roommates computer but to no avail, mostly, i think, because my phone can't boot into a state where its recognized by the program or sync, etc...
The real problem
As of now i've gone as far as basically completely unrooting, using a pc36img that i found through you guys here
So if you guys have any ideas, at this point, i'm completely willing to try them because, this was completely random that it happened, and i really am at a complete loss as to what to do besides buy a new phone.
i love you all in a masculine plutonic way. thanks.
well you could always re-root with unrevoked. all it needs is bootloader mode to root it and then once its done, flash a rooted rom on it, then proceed to unroot.
EDIT:
btw, i am a mac user too and unrevoked works great. if it fails, run it again. and no need to use an ruu, look up a thread in our development section titled shpped roms and they have pc36img versions of the ruu. you will be able to root with your mac and unroot all on the device. unrevoked has an s-on zip on their web page. to unroot it, flash the s-on zip then run the pc36img zip from the base of your sd card. thats all!
EDIT#2:
YOU CAN ALWAYS FLASH A RECOVERY VIA BOOTLOADER ALSO AND FLASH A ROM. LET ME KNOW WHICH RECOVERY YOU PREFFER, I GOT BOTH CLOCKWORKMOD AND RA.
EDIT#3: LOL, Sorry i didnt see that you mentioned a pc36img to unroot.
why dont you just download download the recovery img of amon_ra 2.2.1 in pc36img format and run it from boot loader. done, problem solved.
if that doesnt work download caukulins format all zip and run it and them reload your recovery and rom
t3project said:
why dont you just download download the recovery img of amon_ra 2.2.1 in pc36img format and run it from boot loader. done, problem solved.
if that doesnt work download caukulins format all zip and run it and them reload your recovery and rom
Click to expand...
Click to collapse
I am not trying to thread jack, but i too am having the same problem. I am not a noob at flashing and I am stuck at the white Evo screen and it just reboots when I click on recovery from the boot loader.
I too have flashed the recovery image from amen ra and it flashed ok, but each time I reboot and try to get into recovery it just reboots, so that did not fix getting into recovery.
The problem with the above suggestion is that you need to be able to boot into a recovery to use Caukulins format all zip, and if you can't get into recovery it does no good.
If anyone has any other suggestions please let the both of us know!
Well since you can't get into recovery, we suggested to flash a recovery in pc36img.zip format in bootloader mode.
Sent From My HTC Evo 4G On The Now Network From Sprint Using Tapatalk Pro!
paulieb81 said:
I am not trying to thread jack, but i too am having the same problem. I am not a noob at flashing and I am stuck at the white Evo screen and it just reboots when I click on recovery from the boot loader.
I too have flashed the recovery image from amen ra and it flashed ok, but each time I reboot and try to get into recovery it just reboots, so that did not fix getting into recovery.
The problem with the above suggestion is that you need to be able to boot into a recovery to use Caukulins format all zip, and if you can't get into recovery it does no good.
If anyone has any other suggestions please let the both of us know!
Click to expand...
Click to collapse
thats why i said flash a recovery in pc36img format first. more specifically this:
http://forum.xda-developers.com/attachment.php?attachmentid=483320&d=1294435056
rename to pc36img.zip and boot into bootloader
t3project said:
thats why i said flash a recovery in pc36img format first. more specifically this:
http://forum.xda-developers.com/attachment.php?attachmentid=483320&d=1294435056
rename to pc36img.zip and boot into bootloader
Click to expand...
Click to collapse
If you read my message you will see that I DID flash a recovery, that same one you just linked, and it flashed ok, but when i restart and choose to enter the recovery the phone just reboots again!
Did you solve this?
Yes I did, I went back to the store and had them replace the phone. I could not get it to boot into recovery for some reason.
I dont know what causes this, but this is like the 10th person on a CM rom that's had this exact scenario. Its weird how it happens out of the blue, and then RUU and pc36img just don't work. Very strange. I was just trying to help a guy the other day in this exact scenario. Nothing would get him out of the splash screen. No RUU, PC36IMG of recovery OR a factory ROM, fastboot RUU didn't work. Nothing. Just bricked at the bootloader somehow. I always thought if you could get to the bootloader then you could recovery, but lately there have been quite a few of this exact scenario, and each one was on the same rom. I would love to know what causes this, when the phone is just sitting there, and then goes into a bootloop out of the blue, and then this is the result. It's leaving me frightened to run CM, seriously. What on earth could be causing this type of thing?
Sent from my PC36100 using XDA App
heppened to me too and since then ive seen at least 5 cases of this exact same problem from cm7 roms. so far no one has found a way to fix it that has been posted here. we have all had to have our phones replaced.
ChacocII said:
heppened to me too and since then ive seen at least 5 cases of this exact same problem from cm7 roms. so far no one has found a way to fix it that has been posted here. we have all had to have our phones replaced.
Click to expand...
Click to collapse
Did they give you any problems about s-off being visible in the bootloader when you got your phone replaced? I'm to that point of taking it back with the EXACT same problem but I didn't know if it was an issue. (or is there any trick to get s-on back without being able to load into recovery i.e. a fastboot command?)
i was worried about the s-off as well because i also was unable to change that. all i could find for that was the s-on tool but since u cant actually flash anything, had to leave it s-off. i even tried a battery pull during the radio update on a pc36img so that they wouldnt be able to get to bootloader but i couldnt even brick it. i live more than 50 miles from a sprint store so they didnt make me drive to a sprint store. they sent me a replacement and i mailed my evo back. on the paperwork for the new phone they said i could still be charged 75 dollars for a recoverable phone and 125 for an unrecoverable phone. it was probably 2 weeks ago or so when i sent my old broken evo back and i havent been billed yet so i dont know what if anything they will charge. when i talked to the sprint tech on the phone i told him it was rooted because i knew they would see the s-off and i didnt want to get screwed when i sent them my broken phone and they said "u rooted, ur problem" but he said he would still replace it and he did.
k2buckley said:
I dont know what causes this, but this is like the 10th person on a CM rom that's had this exact scenario. Its weird how it happens out of the blue, and then RUU and pc36img just don't work. Very strange. I was just trying to help a guy the other day in this exact scenario. Nothing would get him out of the splash screen. No RUU, PC36IMG of recovery OR a factory ROM, fastboot RUU didn't work. Nothing. Just bricked at the bootloader somehow. I always thought if you could get to the bootloader then you could recovery, but lately there have been quite a few of this exact scenario, and each one was on the same rom. I would love to know what causes this, when the phone is just sitting there, and then goes into a bootloop out of the blue, and then this is the result. It's leaving me frightened to run CM, seriously. What on earth could be causing this type of thing?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I'm in the same boat buckley. I don't get it?! I did run cm for a couple days but I was always looking at my phone wondering if something was going to happen. Almost gave myself a panic attack so I just went back to sense, lol.
ChacocII said:
heppened to me too and since then ive seen at least 5 cases of this exact same problem from cm7 roms. so far no one has found a way to fix it that has been posted here. we have all had to have our phones replaced.
Click to expand...
Click to collapse
And I just wanted to say, that although you've seen 5, and I've seen around 10, and that does suck, that the fact is, that this is an EXTREMELY low percentage of CM users that are experiencing this problem. With that noted, it's still enough for me to use a different rom, at least until someone can at least figure out what caused that to happen. I am just extremely curious, as to what the actual malfunction with the device is, when this sort of things happens. And why it seems to only be happening on CM. (at least from the reports I've seen around here)
Add me to the list of people with this problem. I think I'm going to try my chances at the Sprint store. They've been good to me so far.
k2buckley said:
I dont know what causes this, but this is like the 10th person on a CM rom that's had this exact scenario. Its weird how it happens out of the blue, and then RUU and pc36img just don't work. Very strange. I was just trying to help a guy the other day in this exact scenario. Nothing would get him out of the splash screen. No RUU, PC36IMG of recovery OR a factory ROM, fastboot RUU didn't work. Nothing. Just bricked at the bootloader somehow. I always thought if you could get to the bootloader then you could recovery, but lately there have been quite a few of this exact scenario, and each one was on the same rom. I would love to know what causes this, when the phone is just sitting there, and then goes into a bootloop out of the blue, and then this is the result. It's leaving me frightened to run CM, seriously. What on earth could be causing this type of thing?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It has nothing to do with CM. It is clearly a hardware problem. It has happened on other roms, but more likely to happen to someone using CM as it is the most used Rom.
Sent from my PC36100 using XDA Premium App
Sorry to open this again, but I'm having the same issue. I'm actually on the HTC Sensation, but I'm posting this here because after hours of searching, this is the ONLY place that seemed to address this seriously.
The reboots began even on the original stock rom. I bought it from a guy on Craigslist, but I'm fairly certain it was the original stock rom, with S-off, unrooted, etc. I thought flashing other roms would help, but they haven't.
Here's my furthest observations thus far:
I have actually found a way to get out of this incessant boot loop. As you said, even recovery is impossible. I was so confused when everyone kept telling me to just go into bootloader mode and go to recovery. I can always get into bootloader mode, but recovery, as you guys said, is pointless, because it just boot loops.
However! I have found that if I leave the battery out for an extended period of time, maybe an hour to several hours later, upon inserting the battery back in, I'm able to load up correctly. But that doesn't last long. Usually I only get one chance. If I use that chance to go into recovery mode the next time it'll just boot loop again.
So now I really think it's something to do with the battery, because when I leave it out for a while, I can finally boot up the phone or get into recovery. I do know that HTC has that lame battery problem of boot looping when the battery is low, so do you guys think that it could be related to the battery stats? When my next "battery-free shift" is over, I'm going to try charging the phone and wiping battery stats.
Sometimes the other way I can get out of the boot loop is to charge the phone fully until it's green, so I'm just not sure. This is insane... any input at all would be greatly appreciated..
jkxklutz said:
Sorry to open this again, but I'm having the same issue. I'm actually on the HTC Sensation, but I'm posting this here because after hours of searching, this is the ONLY place that seemed to address this seriously.
The reboots began even on the original stock rom. I bought it from a guy on Craigslist, but I'm fairly certain it was the original stock rom, with S-off, unrooted, etc. I thought flashing other roms would help, but they haven't.
Here's my furthest observations thus far:
I have actually found a way to get out of this incessant boot loop. As you said, even recovery is impossible. I was so confused when everyone kept telling me to just go into bootloader mode and go to recovery. I can always get into bootloader mode, but recovery, as you guys said, is pointless, because it just boot loops.
However! I have found that if I leave the battery out for an extended period of time, maybe an hour to several hours later, upon inserting the battery back in, I'm able to load up correctly. But that doesn't last long. Usually I only get one chance. If I use that chance to go into recovery mode the next time it'll just boot loop again.
So now I really think it's something to do with the battery, because when I leave it out for a while, I can finally boot up the phone or get into recovery. I do know that HTC has that lame battery problem of boot looping when the battery is low, so do you guys think that it could be related to the battery stats? When my next "battery-free shift" is over, I'm going to try charging the phone and wiping battery stats.
Sometimes the other way I can get out of the boot loop is to charge the phone fully until it's green, so I'm just not sure. This is insane... any input at all would be greatly appreciated..
Click to expand...
Click to collapse
If its anything like the evo you might want to try and wipe cache and dalvik cache when you get into recovery let it boot back up if that doesn't work try to fix permission if that doesn't work wipe battery stats when your phone is at 100% using battery calibration app and if none of that works do a full wipe and flash a new ROM or unroot and run the ruu of the stock ROM .
Sorry I know nothing about that phone so IDK if any of that will work for you just trying to help and those are pretty much the steps I would take.
Sent from my PC36100 using XDA App
Happened to me
Hey guys this happened to me and i was running cm and sense roms i have had alot of experience with this and its an actual glitch that causes the os to stack on each other and confuse the boot the only way to fix is to wipe the entire phone back to stock if that dosent work call sprint and they gladly replace ur phone due to manufacture defect its been happening to unrooted phones also from the updatesnot being installed properly phone needs to be wiped every time u do a new rom

[Q] Lost recovery, White screen boot loop.

Ok I'm lost. I'm working today and my phone tries to reboot for no apparent reason and is put into a boot loop that I cannot get out of no matter what. In boot loader I have no recovery. Downloaded amon ra recovery's PC36IMG.zip. Booted into bootloader it said it updated the recovery but after I've rebooted I still have no recovery. I don't think this is very good.
Bootloader asked you to update and reboot and it went through completely?
Yeah, it said update was succesful. Thats why I'm so confused.
So when you go into recovery from the bootloader, do you see the triangle?
Nope just back to white screen boot loop. Trying to flash sprint lovers with the pcm36img over it maybe that will bring me back to stock rooted stat.
Edit: Back to white screen boot loop.
this same thing happened to me a week ago. were u running a cm7 rom?
yeah ex10 i was going to switch last night guess its too late
Damn I feel bad for you
I had that same problem when i first rooted and flashed my evo. I suddenly got into an infinite boot loop where i no longer had a recovery. Sorry man i had to take it to a sprint store after i tried flashing a different bootloader and then retry flashing a different recovery from clockwork to amon. and then even tried to flash the stock rom none work. if none of those work then you most likely is going to have to go to a sprint store.
Well, you could try running an RUU. This will leave you unrooted and completely stock so you will need to root again.
Here's a how-to over on Android Central.
http://forum.androidcentral.com/htc-evo-4g-rooting-roms-hacks/19278-how-unroot-return-stock.html
when this happened to me last friday i looked around xda and i found a couple other people who had this problem as well. everyone i found (myself included) was running a cm7 rom. i still cannot get any farther than bootloader without a white screen loop. sprint sent me a replacement on warranty because i live too far from the sprint store for them to make me drive there but i have to send my old one back. its still s-off tho and even running the stock ruu does nothing to fix that. anyone know of how to get s-on without the ability to enter recovery or anything else? or a way to brick it completely so it wont boot to bootloader where they can see s-off?
Threw mine out of the window of my car and called sprint and told them I lost it. Cost me $100 to get a replacement and now I'm going to have to spend forever getting back to root and eng boot ect... sucks.
Has this only happened with the magnus cm7 or is the happening with the official cyanogen rc1 and nightlies? Because I'm really wanting to go to the CM7 nightlies but not if the chance this is going to happen again.
ChacocII said:
when this happened to me last friday i looked around xda and i found a couple other people who had this problem as well. everyone i found (myself included) was running a cm7 rom. i still cannot get any farther than bootloader without a white screen loop. sprint sent me a replacement on warranty because i live too far from the sprint store for them to make me drive there but i have to send my old one back. its still s-off tho and even running the stock ruu does nothing to fix that. anyone know of how to get s-on without the ability to enter recovery or anything else? or a way to brick it completely so it wont boot to bootloader where they can see s-off?
Click to expand...
Click to collapse
Does the bootloader let you run a PC36IMG.zip? If so, try running one (of a factory unrooted ROM), and when it goes to reboot and shows the green arrow facing down (if it gets that far) yank the battery at that point. I think that is when it's writing the radio image. If you can get it to that point, and then pull the battery, I'm pretty sure you'll have a brick. Aside from a battery pull during the radio flash, I'm not sure how to make a brick, without it being obvious of what you've done. You could rig your phone charger up to a 230 volt outlet from a drier or something, and plug it in. haha. maybe that would fry it, tell sprint you got a power surge when it was charging, and then it wouldnt turn on. (only 1/8 serious on that last part )
Has this only happened with the magnus cm7 or is the happening with the official cyanogen rc1 and nightlies?
Happened to me with official cm7 rc1
Does the bootloader let you run a PC36IMG.zip?
yes, but it doesn't actually do anything. it will go thru the whole update process but still goes back to a white screen loop and no recovery. tried a battery pull during the radio update a couple hours ago (i thought the same thing) but it did nothing. i think its because its not actually doing anything when u run the pc36img other than going thru the motions on the screen.
maybe i can microwave it hahaha
edit: after a couple battery pulls during the radio update in the pc36img im using, it will no longer go thru the full radio update when running the zip so i definately screwed up the phone. it still gets to bootloader no problem tho so ive accomplished nothing.
ChacocII said:
Has this only happened with the magnus cm7 or is the happening with the official cyanogen rc1 and nightlies?
Happened to me with official cm7 rc1
Does the bootloader let you run a PC36IMG.zip?
yes, but it doesn't actually do anything. it will go thru the whole update process but still goes back to a white screen loop and no recovery. tried a battery pull during the radio update a couple hours ago (i thought the same thing) but it did nothing. i think its because its not actually doing anything when u run the pc36img other than going thru the motions on the screen.
maybe i can microwave it hahaha
edit: after a couple battery pulls during the radio update in the pc36img im using, it will no longer go thru the full radio update when running the zip so i definately screwed up the phone. it still gets to bootloader no problem tho so ive accomplished nothing.
Click to expand...
Click to collapse
Damn, so you can still see s off? I have no clue how to get it to s on then, or make it so you can't even get to the bootloader. Yea, if you microwaved it (haha) i'm sure it wouldnt ever turn on again. However, whoever looks at it would be able to tell that something went very, very wrong, and it wasn't the phone's fault. ha. Maybe it won't even matter that it's s off. I've heard of people having luck with sprint looking at a phone that is s off, but I've also heard the oppositte (more often).
i actually told the sprint tech on the phone that i had rooted it and he still warranty replaced mine. im just hoping they dont change their minds when they get it back and see s-off and try to charge me 500 bucks for my new one.
Wow. Yeah, if it won't even run a PC36.img from bootloader, you're kinda SOL. That's pretty much a last resort. Granted, you should try a few different img's (different d/l sources) before assuming it's screwed. Sometimes, you can get a bad download. I had a stock Evo that wouldn't go into recovery, so I flashed a RUU from bootloader, and everything was fine. Best of luck with your replacement though, brother.
well i have 14 more days before i have to send it back. there must be some way to get it to not turn on at all without physical damage, just gotta figure it out.

[Q] Boot Looping + No Recovery Access

Hi Guys, Idon't post too often as you can see, but I have had a great time rooting my Evo and learning from all the awesome members here. I do my research, and until now I have not run across a problem I could not fix on my own.
I am running CM7 nightly 26, and out of nowhere today, my phone rebooted and proceeded to get stuck in a boot loop. I am not surprised by that kind of thing at this point, but for the first time ever, I was not able to boot into recovery. If I select that option from the boot loader, I just get the white Evo 4G screen and it proceeds to boot loop.
Ok, I thought, maybe my recovery was corrupted somehow, so I pull the SD card and put Amon Ra 2.3 in the root directory and named it PC36IMG.zip and flashed it. No good. I still can't get into recovery.
I also tried downloading the stock (rooted) sprint ROM, putting on the root of my SD card and naming it PC36IMG.zip. After the bootloader detects it and the progress bar finishes, it says "Parsing PC36IMG.zip", and then it just takes me back to the bootloader main menu without an option to flash anything.
Also, is there a way to get S-ON back (with my only access being to the bootloader) in the event that I have to take it in? The alternative would be to drown it or smash it (as a last resort)
Any ideas? Thanks very much in advance for any help!
Westibone said:
Hi Guys, Idon't post too often as you can see, but I have had a great time rooting my Evo and learning from all the awesome members here. I do my research, and until now I have not run across a problem I could not fix on my own.
I am running CM7 nightly 26, and out of nowhere today, my phone rebooted and proceeded to get stuck in a boot loop. I am not surprised by that kind of thing at this point, but for the first time ever, I was not able to boot into recovery. If I select that option from the boot loader, I just get the white Evo 4G screen and it proceeds to boot loop.
Ok, I thought, maybe my recovery was corrupted somehow, so I pull the SD card and put Amon Ra 2.3 in the root directory and named it PC36IMG.zip and flashed it. No good. I still can't get into recovery.
I also tried downloading the stock (rooted) sprint ROM, putting on the root of my SD card and naming it PC36IMG.zip. After the bootloader detects it and the progress bar finishes, it says "Parsing PC36IMG.zip", and then it just takes me back to the bootloader main menu without an option to flash anything.
Also, is there a way to get S-ON back (with my only access being to the bootloader) in the event that I have to take it in? The alternative would be to drown it or smash it (as a last resort)
Any ideas? Thanks very much in advance for any help!
Click to expand...
Click to collapse
Many of us are racking our brains trying to figure out what is causing this situation. Everyone who are experiencing this were using CM7, like you, and it happened to of nowhere and for no known reason. I don't think anyone has figured out a workaround, but I could be wrong. I haven't ready through the forums today regarding this issue. Just know that you are not alone, my friend....
Well, it doesn't look too hopeful from what I have seen so far, but thanks for the support. It's good to know that I am not alone.
If you can still access the bootloader, you should still be able to run an RUU through fastboot.
It happened to me, I was one of the first on the forum it happened to, in January. Was never able to fix it, you could spend a loonnngggg time, and get no results. If you search for my threads you can see the ones I started about the subject.
Long story short, I was never able to fix the problem or get S-On. However by doing a battery pull while flashing a rom with a different radio, during the radio installation, I bricked my phone to the point that it wouldn't even turn on. So thats basically your only way out that I know of. You'll have to perform the battery pull upwards 20 times probably before you get the phone to fully brick.
I'm on CM7 nightlies. What are the HW specs of those having these problems? I thought it was due to CWM but there have been some on RA experiencing this too. Just wondering if this is more specific to the newer HW builds/hboots or occurs with all phones.
My Evo is hardware version 003 for what it's worth.
Westibone said:
My Evo is hardware version 003 for what it's worth.
Click to expand...
Click to collapse
When you select recovery, what happens?
I had same issue in Jan after flashing miui.
tried the suggestions on this thread..but nothing worked:
http://androidforums.com/evo-4g-support-troubleshooting/267018-struck-boot-loop.html
Had to replace my phone...that seems to be the only way out of this.
This is the reason I have stayed away from CM for so long. I keep seeing these horror stories about bootlooping, etc. I know its awesome when its running, but when it comes to the point where bricking your phone on purpose is a good thing, something is wrong For those that it has happened to above, did you get your new one and go back to CM (or any other AOSP rom)?
teh roxxorz said:
When you select recovery, what happens?
Click to expand...
Click to collapse
When I select recovery, it just goes back to the white Evo 4G screen and proceeds to boot loop. Over and over again
My God, another one. It's weird these seem to be happening more and more...
Westibone said:
When I select recovery, it just goes back to the white Evo 4G screen and proceeds to boot loop. Over and over again
Click to expand...
Click to collapse
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip Rename it to PC36IMg. Its 3.70 ruu, flash it in the bootloader, then re-root.
teh roxxorz said:
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip Rename it to PC36IMg. Its 3.70 ruu, flash it in the bootloader, then re-root.
Click to expand...
Click to collapse
Hopefully, your RUU will work. Others who have attempted to this this very thing still couldn't make it work. Me, k2buckley and others have yet to figure it out and believe me, we've tried everything within our experience range. A solution will be found, I have no doubt about that, but "when" is the question that I cannot answer.
teh roxxorz said:
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip Rename it to PC36IMg. Its 3.70 ruu, flash it in the bootloader, then re-root.
Click to expand...
Click to collapse
Don't know why this keeps happening dude. Just like all the other ones. I promise (unfortunately) that this guy isn't going to be able to recovery. Same as the others. THe RUU won't work, neither will the PC36IMG. I don't know why. THey may appear to complete successfully, but the result will still be hanging at the splash screen. That is my prediction, let's see his results. I hope I'm wrong, truly, I do.
k2buckley said:
Don't know why this keeps happening dude. Just like all the other ones. I promise (unfortunately) that this guy isn't going to be able to recovery. Same as the others. THe RUU won't work, neither will the PC36IMG. I don't know why. THey may appear to complete successfully, but the result will still be hanging at the splash screen. That is my prediction, let's see his results. I hope I'm wrong, truly, I do.
Click to expand...
Click to collapse
I hope you are too, but I have saved 1 person with the RUU, so I can hope to save more, but yea, I don't know what's causing this pandemic cuz I've been flashing the latest nightlies, reflashing my kernel, with no problems...I hope it works.
Same Here
Wow, what a coincidence, this just happend to me last night. I had just finished installing and flashing the new, SavagedZen(MOD)-RC1-Evo4G, Rom. Went to bed and sometime during the night the phone got stuck on restarting on the EVO white screen and turning off and on continusly. I have tried all the efforts of putting the stock ROM back on and everything else mentioned in this thread, but to no avail. Like you said, cant get into recovery or anything, just keeps looping through startin and stopping.
With all that is said so far on this thread, it looks like a new phone is the only way to fix this.
Westibone said:
Hi Guys, Idon't post too often as you can see, but I have had a great time rooting my Evo and learning from all the awesome members here. I do my research, and until now I have not run across a problem I could not fix on my own.
I am running CM7 nightly 26, and out of nowhere today, my phone rebooted and proceeded to get stuck in a boot loop. I am not surprised by that kind of thing at this point, but for the first time ever, I was not able to boot into recovery. If I select that option from the boot loader, I just get the white Evo 4G screen and it proceeds to boot loop.
Ok, I thought, maybe my recovery was corrupted somehow, so I pull the SD card and put Amon Ra 2.3 in the root directory and named it PC36IMG.zip and flashed it. No good. I still can't get into recovery.
I also tried downloading the stock (rooted) sprint ROM, putting on the root of my SD card and naming it PC36IMG.zip. After the bootloader detects it and the progress bar finishes, it says "Parsing PC36IMG.zip", and then it just takes me back to the bootloader main menu without an option to flash anything.
Also, is there a way to get S-ON back (with my only access being to the bootloader) in the event that I have to take it in? The alternative would be to drown it or smash it (as a last resort)
Any ideas? Thanks very much in advance for any help!
Click to expand...
Click to collapse
By some awkward chance, have you tried a full wipe, and then flash a sense rom?
teh roxxorz said:
I hope you are too, but I have saved 1 person with the RUU, so I can hope to save more, but yea, I don't know what's causing this pandemic cuz I've been flashing the latest nightlies, reflashing my kernel, with no problems...I hope it works.
Click to expand...
Click to collapse
There was actually one guy that I was able to help recover. (it was short lived though). After trying like 10 different RUU's, one of them had finally took. The phone booted up into a stock sense rom, and the kid was stoked. About 10 minutes after he was up again, his phone rebooted again. Stuck at the splash screen again (this was stock, and he still had s off, because we couldn't ever turn it on). I had him try flashing a recovery again, and low and behold it worked, and he flashed a sense rom. Things seemed fine, and I didn't hear back from him. A few days later, he PM'd be back, saying that it randomly rebooted again, and was stuck at the same splash screen loops. He ended up exchanging his phone. He was the ONLY one, out of quite a few that I've tried to assist through this problem, that was actually able to boot the phone again. Unfortunately, it wasn't stable for him, and then it ended up doing the same thing. Somehow, some way, I believe that the damage was already done, and he just got lucky to be able to squeeze a few extra days out of his Evo, but it was still a short lived recovery.
It's a very perplexing phenomenon that's going on here.
k2buckley said:
There was actually one guy that I was able to help recover. (it was short lived though). After trying like 10 different RUU's, one of them had finally took. The phone booted up into a stock sense rom, and the kid was stoked. About 10 minutes after he was up again, his phone rebooted again. Stuck at the splash screen again (this was stock, and he still had s off, because we couldn't ever turn it on). I had him try flashing a recovery again, and low and behold it worked, and he flashed a sense rom. Things seemed fine, and I didn't hear back from him. A few days later, he PM'd be back, saying that it randomly rebooted again, and was stuck at the same splash screen loops. He ended up exchanging his phone. He was the ONLY one, out of quite a few that I've tried to assist through this problem, that was actually able to boot the phone again. Unfortunately, it wasn't stable for him, and then it ended up doing the same thing. Somehow, some way, I believe that the damage was already done, and he just got lucky to be able to squeeze a few extra days out of his Evo, but it was still a short lived recovery.
It's a very perplexing phenomenon that's going on here.
Click to expand...
Click to collapse
I hope my case doesn't come back to haunt me. Seems like we got a T Virus of phone crashings going around...those already along their way [like you and I] are imune...the newer ones get sucked in. we haz to fix this soon-ishly.

[Q] OMG! Accidentally Formatted system data!

Alright. For starters, xda has been VERY VERY helpful to me over the past few months and I thank everyone who has ever contributed to a question or a discussion I have read. That being said, this is my first post. I watched the newb video, read many forums (both xda and others), google searched, read some more threads, kept reading threads, tried some methods described in some threads, bookmarked some interesting threads for if my phone ever works again, and read some more threads.
I am not saying the answer is not already out there, I am saying I have reached my resourcefulness cap.
Anyway, to the root of the problem: I'm not entirely new to rooting, and am comfortable using recovery and hboot to flash roms. I also had a nandroid backup! for SOME SILLY reason, while in my clockworkmod recovery this morning (maybe slightly due to being half asleep which is why I now recommend being fully awake before entering hboot or recovery or rom manager....etc) I formatted the system on my phone. I THINK.
My phone will now load up to display the bootloader, and go into recovery mode, and flash roms, but when I flash a rom, nothing changes. If I boot my phone up, it will show a notification bar at the top like usual, a stock wallpaper, and that is IT! it will show a message notification and missed call icon since I have them, but the touch screen will not work. The rosie buttons at the bottom do not show up (i.e. phone button or all aps button) no apps appear, no clocks except for in the notification bar... hardkeys have no effect (home button search button menu or back) and volume keys will not work. The lock button will only lock and unlock the screen, not power off or reboot or anything. If plugged in at this point, it is charger only.
So, I can take the micro sd card out and put files on it from my PC via a microsd-usb converter thing...
I have tried putting new roms on the sd and flashing them from recovery, no effect. Tried the RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253.exe program, it always says that my phone has below 30% battery and will not continue (this is not the case as I have two batteries both have been fully charged because the phone will still charge them...)
And I have tried putting PC36IMG.zip files on my sd card to no avail.
I am thinking that the system was wiped because it seems like there is no boot image on the phones internal memory itself. I am currently looking for a way to place a boot image on the sd card to possibly flash it or some sort of update.zip so that my bootloader will ask me to update upon reading it.
Sorry for the long post, and ask any questions I will answer as best I can.
I am posting preemptively to the boot image adventure so that if it does not work, maybe I can have some help finding a solution by then.
I was going to take my evo to the sprint store since it is under warranty but if they go into recovery they will see clockworkmod recovery.
Thanks to all for any form of guidance!
I did just notice in my Bootloader menu (HBOOT-2.10.0001) that it says Supersonice evt2-3 **** S-ON
I don't know how because I thought it was a requirement that it says S-OFF to be rooted and flash roms, but I have definitely flashed roms before and gained su access to applications and such. BUT since it says S-ON would it then be covered by the warranty if it is not rooted?
Thanks again.
I you want to flash a boot image, you can take the boot.img from an RUU for the firmware you are, place it in your adb tools folder, then flash it using the commands:
fastboot flash boot boot.img
fastboot reboot
I'm not sure how to identify what firmware I am. Unless your talking about the Hboot version? and also, I can't place anything in any folder except onto my sd card. I have no access other than that to the phone. On the sd card there are no files except for what I put on there.
...aaand not to mention I don't know what adb is exactly...
Does your phone still go to clockwork when you go to recovery?
Am going to try it right now, but will that work if I cannot tell my phone to allow usb debugging? i remember something about unrevoked needing that to root the phone in the first place. will update as soon as I try it. May not have time right now as I have to leave in about 15 mins. If no reply by 9:45, then I will be back online tomorrow morning. and thanks!
Timeconsumer10 said:
Am going to try it right now, but will that work if I cannot tell my phone to allow usb debugging? i remember something about unrevoked needing that to root the phone in the first place. will update as soon as I try it. May not have time right now as I have to leave in about 15 mins. If no reply by 9:45, then I will be back online tomorrow morning. and thanks!
Click to expand...
Click to collapse
Welcome, but yes, you do need to have had usb debugging enabled, so we'll see how that goes.
SUPER THANKS! S-OFF tool worked perfectly just flashed a rom and now so far so good. Will post tomorrow to let you know if everything works well. So much appreciated =) I would thanks a million times if i could don't know what to do without my evo.
Timeconsumer10 said:
SUPER THANKS! S-OFF tool worked perfectly just flashed a rom and now so far so good. Will post tomorrow to let you know if everything works well. So much appreciated =) I would thanks a million times if i could don't know what to do without my evo.
Click to expand...
Click to collapse
Lol, it'd take you 200,000 days since you can only thank 5 times a day Though glad you're rooted now.
shortydoggg said:
Does your phone still go to clockwork when you go to recovery?
Click to expand...
Click to collapse
Yes it still goes to clockwork because its rooted.. now my screen legitimately does not work in certain areas of the screen (not responding to touch) so I'm going to try and get it stock stock stock unrooted and go for warranty replacement. Any ideas please let me know. Currently trying RUU Supersonic...
So, I got an ERROR [110] message from the RUU package its a file open error... :/ now i dont know what is up. Says I need a complete RUU package. Looking for another one or another option now.
If i boot phone normally now it just goes to a black screen with "htc" in the middle and "!" in a triangle in all four corners. Can't do anything from that screen.
If I boot into bootloader once where it says SHIP S-OFF at the top and instead of recovery and all those options it just says RUU but you cant do anything there... :/ I now, however cannot even get to the bootloader screen.
Could they tell it is rooted?
Maybe I could say I finally decided to do sprints OTA update that I've been denying for a while and this is the result.
Anyone agree disagree?
COCLUSION!
So. Since it has just the HTC logo and four error icons one in each corner... I took it into a sprint repair store. It would not boot into bootloader as a hard reset, so the guys at the store were stumped. They had actually never seen this before =). They asked me if I rooted it and all so I just played dumb. I told em I didn't know what that really was. They kinna explained it and I told em I didn't even have a computer (not a lie actually I sold mine and now use my dads or gfs lol). The logo on the screen was an oooold htc logo from like hero or so. So they just put it in the system as a wont even turn on type of thing and gave me a new phone since I was under warranty =) gonna see if I can live without root juuust for a little bit because work and school are gonna keep me busy for a while. I am certain to return though!
Can't wait to see what the devs can do by then!
Thanks to all for the help!

Incredible won't boot into CM7 or Recovery

I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?
This is a known issue. This happened to my phone and 2 subsequent replacements before I got one that it didn't happen to.
I'd call Verizon or take it in - hopefully you're still in your warranty.
thumpernc24 said:
I've look around for over an hour and can't find anything quite like this. I didn't try to change anything or put on a new rom - nothing - it just stopped working.
I've been running CM7 for months just fine. I've had to re-install it a few times due to various random errors and whatnot but for the most part it has been fine.
Phone was working fine. I plugged it in and went to bed.
I woke up this morning to my phone getting to the white HTC Incredible page and then perpetually rebooting.
I can't get past that either to get into recovery or CM7.
I can get into hboot but I have no idea what to do there.
What the hell could have happened over night?
Any chance this can be fixed or is it bricked?
Click to expand...
Click to collapse
If you can get into hboot. you should be able to RUU to stock and re root.
synisterwolf said:
If you can get into hboot. you should be able to RUU to stock and re root.
Click to expand...
Click to collapse
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?
thumpernc24 said:
tried to do that too at the hboot menu and I get the same problem.
I have the extended warranty from Verizon but are they going to check if it is rooted?
Click to expand...
Click to collapse
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on
synisterwolf said:
if you can get into hboot they will see at the top it says S=off. you might want to try to get it back to S=on
Click to expand...
Click to collapse
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!
In order to get s-on you will need a custom recovery installed and then use the s-on tool provided by unrevoked. So you will need to flash a custom recovery thru hboot and then flash the s-on tool thru recovery, and then ruu either thru hboot with a PB31IMG.zip, or with a ruu.exe with your pc. You can get the recovery image and ruus from here http://www.pvillecomp.com. You can get the s-on tool from the unrevoked forever site.
thumpernc24 said:
any clues how to do that?
i've been looking around like crazy and can't seem to figure it out.
Feel dumb - I just need to get this done so I can take it in and get a new phone - it is driving me insane!
Click to expand...
Click to collapse
same way you got it off.
unrevoked.com has this info see link below. i also quoted the area you need to look but read it all please.
http://unrevoked.com/rootwiki/doku.php/public/forever
Installation Instructions
To install unrevoked forever on your phone, perform the following steps.
If your phone does not already have a custom recovery, use unrevoked3 to root your phone.
The installation process cannot take place if the phone does not have a custom recovery installed.
Download the most recent ''unrevoked-forever.zip'' to a temporary location on your computer.
The update can be installed like any custom .zip file. Simply flash it from your custom recovery. Both Amon_RA and Clockworkmod Recoveries support custom .zip installs from the sdcard.
Either select the option to install a .zip from your SD card, or apply it as an update.zip as follows:
Place the update.zip file into the root of your SD card. You can do this with adb with the command: adb push unrevoked-forever.zip /sdcard/update.zip
Reboot your phone into recovery mode. You can do this by removing your phone's battery, holding down the VOLUME DOWN button, and inserting the battery; at the menu, press VOLUME DOWN to highlight recovery, then press POWER to select it.
Did you read the important safety information above?
Do so now before continuing.
Select apply sdcard:update.zip from the menu.
Press VOLUME DOWN until Yes is highlighted, then select it.
Review the output to determine if there were any errors.
If messages beginning in E: appear, stop! If possible, join IRC for support.
Restart the phone normally, then reboot the phone into the bootloader. This can be done by holding VOLUME DOWN while powering the system up. Observe at the top that S-OFF appears.
Optional, but recommended: show your support (and your S-OFF bootloader) by flashing a custom splash screen!
"How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update."
---------- Post added at 12:10 PM ---------- Previous post was at 12:01 PM ----------
i also found this video for you. i hope it helps.
http://androidforums.com/incredible...ideo-howto-unroot-incredible-downgrading.html
I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say
thumpernc24 said:
I tried that and it didn't work
I followed the video and now my phone is even more messed up.
Won't get past bootloader, still have s-off.
now when i power on it boots straight into bootloader so it's really obvious. Wonderful. fml.
I obviously can't fix it and I need a phone. I'm going to the verizon store and see what they say
Click to expand...
Click to collapse
So you can get into hboot and your s-off, but you cant get clockwork recovery to flash as a PB31IMG.zip? What does it say when it auto searches for the file? You say you cant get into recovery, what exactly happens when you select recovery in hboot?
Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!
thumpernc24 said:
Same thing it does when it tries to regular boot.
Well - it did before i tried to apply that PB file in Hboot. Now it doesn't do anything at all period.
Verizon didn't really look at it and just said they would warranty it for me. Woo!
Click to expand...
Click to collapse
Well if they cant get into hboot they cant check if you are rooted so your good to go. once it gets to factory they just plug it into a machine and it reflashes everything so they dont check it.
as I said before - when I select recovery it does the same thing as when i tried to normal boot (well now the recovery option isn't even there anymore)
But what it did was go to the white HTC Incredible screen and then just start rebooting over and over....
similar problem
i flashed the new cyanogen 7.1.0 stable earlier today and did a complete wipe. 3g wouldn't work no matter what i tried. suddenly, the phone is now in a boot loop (just rebooted on it's own). I get one vibrate, the white "HTC Incredible" screen and it reboots, rinse, repeat. I do have access to hboot (0.92).
I have attempted to flash what appears to be every available option for recoveries including clockwork, RA, and stock. it says everything installs fine and i reboot. still unable to access recovery in any way, just starts the same boot loop.
attempted RUU both via PC and .zip extraction. PC method says i'm not connected via usb despite proper drivers and phone recognition by window 7 and .zip acts as if everything applies appropriately then produces the same boot loop.
I have tried everything I can find over the last 6 hours of searching various forums. Anyone have an idea on a potential fix or a way to get s-on without being able to access recovery?
I'm about to exercise my insurance plan and put this phone under my tires and slowly back up...all replies are greatly appreciated

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