Just received my GN from Expansys a few days ago (I'm in CA) and I'm looking for the right insurance for it. Does anyone have any advice on which one to go with? Do they both cover grey market devices? Does anybody have any experience with either one?
Sent from my Galaxy Nexus using XDA App
I called sqauretrade about my imported GN... They said that they might not cover it because it is a black market products... He said that if you can get it serviced in America, then they could cover it. But if you need to send it out of the country in case of a repair, it sounded like they won't warranty the product.. I use sqauretrade for all my new appliances so I know their good, I would just give them a call and tell them you have a imported phone...
Squaretrade will NOT cover this phone.
Ensquared will.
joshnichols189 said:
Squaretrade will NOT cover this phone.
Ensquared will.
Click to expand...
Click to collapse
Thank God I read this! I was about to purchase 2 warranties for my Nexus'!
Have any details on the deductible or how much the plans cost?
Sent from my SAMSUNG-SGH-I777 using XDA App
Ensquared will definitely cover the Galaxy Nexus. I purchased mine through Negri and its all good.
Sent from my Galaxy Nexus using xda premium
seh6183 said:
Thank God I read this! I was about to purchase 2 warranties for my Nexus'!
Have any details on the deductible or how much the plans cost?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ensquared.com
$58 for one year + $75 deductible up to two claims
Sent from my Galaxy Nexus using XDA App
greensnow said:
ensquared.com
$58 for one year + $75 deductible up to two claims
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Wow their plans are much better.
Sent from my SAMSUNG-SGH-I777 using XDA App
Bought my square trade warranty online... bummer if they won't honor my warranty. I listed where I bought the phone. Its not black market its grey market. The site will insure eBay products so this doesn't make any sense. If I could use the Samsung warranty I would never have needed this! Nothing in their agreement said anything about not insuring my phone.
Sent from my Galaxy Nexus using xda premium
Negri will warranty the phone for 1 year, but they just send it to Sammy for you.
This ensquared warranty sounds interesting as I emailed SquareTrade back when I first bought it and they said they would NOT cover it.
This is definitely interesting. Does anyone have any experience with Ensquared? I have never even heard of them...
Sent from my Galaxy Nexus using xda premium
I wonder if squaretrade will honor a claim on my GN. It is purchased from Dailysteal, and the item page says nothing about imported, US plug charger inside the box. I even uploaded the receipt and it says approved on the warranty page.
same here. They have the receipt and everything. My phone is Korean with a little banding but it gets great banding and UV/of well so I'm just going to keep it. Would have rather had the Chinese made model
Sent from my Galaxy Nexus using xda premium
BruceCLin said:
I wonder if squaretrade will honor a claim on my GN. It is purchased from Dailysteal, and the item page says nothing about imported, US plug charger inside the box. I even uploaded the receipt and it says approved on the warranty page.
Click to expand...
Click to collapse
That has nothing to do with anything. If it is not a Verizon Galaxy Nexus it came from Europe, whether your charger is US or not.
There was a huge thread on this in Q&A a while back and Squaretrade will not cover a GSM Galaxy Nexus.
Hmmm i'm looking at the ensquared one for my Canadain Nexus. I mean that seems to be a good price for insurance i just never heard anything about them. Can anyone vouch for them ?
Guys, I really don't think Ensquared covers the international GN.
From their terms: http://www.ensquared.com/1_Year_Phone_Insurance_Terms.htm
Under exclusions:
Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
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Click to collapse
I honestly really don't see any company offering insurance for a grey market item. The only way I see to have a warranty is through Negri or Expansys, who will physically handle the phone for warranty work in the UK.
This morning I had to place an insurance claim for my Galaxy Nexus with Ensquared. They took the claim and said I should have the new device within 1-2 business days. I'll keep you guys updated.
NextNexus said:
This morning I had to place an insurance claim for my Galaxy Nexus with Ensquared. They took the claim and said I should have the new device within 1-2 business days. I'll keep you guys updated.
Click to expand...
Click to collapse
What is their deductible and I'd assume you're referring to the GSM version?
jonathan3579 said:
What is their deductible and I'd assume you're referring to the GSM version?
Click to expand...
Click to collapse
Yes and $75.
Damnit, I just bought a Squaretrade warranty through eBay for my GSM Gnex. If they don't cover it, is there any way to cancel my warranty?
EDIT: Just got off the phone with Square Trade. They said since my phone was purchased on eBay it will be covered under their warranty. *phew*
I bought the phone through newegg, and purchased their 1 year ADH phone warranty, is that good, or did i make a mistake?
Related
So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!
Or don't order from sprint...
Sent From My Sprint Galaxy Nexus via Xda Premium
Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.
Don't break your phone ever!
Sent from my Galaxy Nexus
I was going to break mine tomorrow. Thanks for the heads up!
Lol I spent 2 months with a cracked GSM at least you have asurion
Smokeey said:
Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.
Click to expand...
Click to collapse
Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.
ragnarokx said:
I was going to break mine tomorrow. Thanks for the heads up!
Click to expand...
Click to collapse
Hey, I'm happy to help!
Ryjabo said:
Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.
Click to expand...
Click to collapse
Those and tep is a rip off / for suckers
Sent from my PG86100 using xda premium
ckoadiyn said:
Those and tep is a rip off / for suckers
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Click to collapse
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
Click to expand...
Click to collapse
I agree that's just what I have seen some say about it lol
Sent from my PG86100 using xda premium
Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
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Click to collapse
Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA
theking_13 said:
Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium
ckoadiyn said:
That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Not too shabby, only better insurance I know of is carrier sometimes, don't remember how much their deductible is. Might get insurance, hate that the AMOLED+Digitalizer are stuck together. Broke the damn screen on my Vibrant twice.
Sent from my Galaxy Nexus running Apex
When was it ever a good idea to break your phone? Your thread title does say, right now.
Sent from my Galaxy Nexus using xda premium
Ryjabo said:
So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!
Click to expand...
Click to collapse
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2
najaboy said:
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I don't know about fortuitous... it has been a week and I haven't heard jack **** from them (not even emails) and all I get over the phone is "its on back order"
Now I understand that there have been quite a few threads on insurances companies but I want to know what you guys went for and why.
SquareTrade covers everything except lost and stolen but i have seen exceptional reviews with them
-They require you to buy their insurance within 30days
-$69 for 1 year (Coverage up to $750)
-$99 deductible
Ensquared does cover lost and stolen and I have seen decent reviews with them.
-They require you to buy their insurance within 90days
-Claims all phones are replaced NEW
-$58.99 for 1 year (Coverage up to $1000)
-Max of $75 deductible on any smartphone
I've read much on SquareTrade but i havent found much on Ensquared in terms of reviews. If anyone does have experience with Ensquared that would be nice. Insurance that covers lost and stolen is golden.
Now there are other companies too such as Negri and Asurion. I've read Negri is unreliable with their umbrella insurance company. Asurion is okay but doesnt cover every carrier.
Input would be great. Remember, we all just want to secure our investments
Also interested. I have a coupon for square trade, but ensquared is tempting with those prices.
Att/Asurion is pushing it with that $200 deductable
I wouldn't recommend Ensquared. Here's why.
mysterioustko said:
I wouldn't recommend Ensquared. Here's why.
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Click to collapse
I read that but I've also read positive ones. If you go to the xda thread that he links in his write up, you can see good experiences on the last page.
Sent from my SPH-D710 using xda premium
iastonish said:
Also interested. I have a coupon for square trade, but ensquared is tempting with those prices.
Att/Asurion is pushing it with that $200 deductable
Click to expand...
Click to collapse
Yeah I agree about that with Asurion. And haha lucky, wish I had a coupon too
Sent from my SPH-D710 using xda premium
Subscribed for more user reviews. :good:
Had a friend use Ensquared. She had a At&t Samsung Captivate, lost it, and filed a claim. They sent out a brand new international S2 as a replacement (when they were JUST released).
She later found the Captivate, and they told her she can go ahead and keep both phones. Cool.
bigb252 said:
Had a friend use Ensquared. She had a At&t Samsung Captivate, lost it, and filed a claim. They sent out a brand new international S2 as a replacement (when they were JUST released).
She later found the Captivate, and they told her she can go ahead and keep both phones. Cool.
Click to expand...
Click to collapse
Yeah these are the type of reviews I'm looking for
Sent from my SPH-D710 using xda premium
I've used square trade over the years and have been very satisfied
Sent from my SAMSUNG-SGH-I747 using xda premium
msd24200 said:
I've used square trade over the years and have been very satisfied
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
So have I, on many many electronic devices.... but their rates are just ridiculous now! Here's an email dated 7.7.07 (odd....)
SquareTrade Care Plans are available everywhere you shop, whether it's Amazon.com, Best Buy, or your local store, and always cost just 10% of the purchase price.
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Click to collapse
10% of the purchase price? That would have been $15 for me buying this phone.... What about big expenses? Here's one from 11.23.07:
Covered Plan Price:
$87.74
Coverage Term:
3 years
Level of Coverage:
Standard
Covered Item:
Phones & PDAs
Other
Coverage Amount:
$749.99
Coverage Starts:
11/14/2007
Coverage Through:
11/14/2010
Click to expand...
Click to collapse
Yes, I did buy my first unlocked, international Windows Mobile phone for $750 back in the day, it was F-ing nuts.... okay, okay, so times change, let's see something newer and more relevant then! On 7.21.10, I bought my girlfriend a warranty for her Captivate, here's the breakdown:
Your Care Plan Summary
Care Plan Price $67.20
Care Plan Term 2 Years
Level of Coverage ADH
Covered Item Phones & PDAs - Samsung
(later on in the email....)
A $50 deductible applies on ADH-related claims for Cell Phones only.
Click to expand...
Click to collapse
That's on par with today's plans, and they have nearly doubled the purchase price and has doubled the deductible! There's got to be a better solution here, especially when we all baby the crap out of these phones and only have an accident every 5-6 warranties or something....
I haven't had any experience with those two companies, but might I suggest you look into Best Buy? Within the initial 30 days you can add it. Its $9.99 a month, they don't cover lost or stolen, but don't have a deductible. I've used them on my Original Galaxy S II, when the screen broke they shipped it off and then gave me the cash value. I used the in store cash value to get the Skyrocket. Anyway, just an idea!
I think I'm gonna go with ensquared lol
Sent from my SPH-D710 using xda premium
I think I am too. I've never broken a phone before but after buying this off contract I don't want to risk it.
I tried best buy but since I'm tmobile and didn't buy it from them I can not get their insurance, black tie.
Sent from my SGH-T999 using xda premium
You can get best buy insurance regardless of where you buy it from
Sent from my SPH-L710 using xda premium
circuit.007 said:
I think I am too. I've never broken a phone before but after buying this off contract I don't want to risk it.
I tried best buy but since I'm tmobile and didn't buy it from them I can not get their insurance, black tie.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'll just feel safer with insurance. Just to have a good mindset haha. And best buy sounds okay to me if they accept our phone like the guy above me says. Oh well
Sent from my SPH-D710 using xda premium
Just curious, does best buy cover international phones?
Sent from my SPH-D710 using xda premium
gtuansdiamm said:
You can get best buy insurance regardless of where you buy it from
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
I asked them once and they told me I had to buy the phone there to get it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I am interested in this as well. And for whatever it is worth here are the BBB ratings for the "big three" discussed. (can't yet post links)
Ensquared has an A- rating with BBB.
Squaretrade has an A+ rating with BBB.
Asurion has an A+ rating with BBB.
ctbaker said:
I am interested in this as well. And for whatever it is worth here are the BBB ratings for the "big three" discussed. (can't yet post links)
Ensquared has an A- rating with BBB.
Squaretrade has an A+ rating with BBB.
Asurion has an A+ rating with BBB.
Click to expand...
Click to collapse
Asurion with a A+ rating? I find that very hard to believe.
ctbaker said:
I am interested in this as well. And for whatever it is worth here are the BBB ratings for the "big three" discussed. (can't yet post links)
Ensquared has an A- rating with BBB.
Squaretrade has an A+ rating with BBB.
Asurion has an A+ rating with BBB.
Click to expand...
Click to collapse
I can live with an A- right? Haha
Sent from my GT-I9300 using xda premium
When is the Best Buy exclusive on the white Galazy S3 for Sprint going to end? I need to get one off contract, but I refuse to pay $699. I know Sprint is an option but I'm trying to avoid paying tax on the purchase.
Don't only chics buy white phones?? ;-)
Radio shack?
SpicyBurrito said:
Radio shack?
Click to expand...
Click to collapse
Nope, they don't carry it for Sprint. Apparently only Verizon and AT&T. Seems Best Buy and Sprint are the only places that carry it for now. Sucks. Guess I'll have to keep checking Swappa and Ebay.
munnarg said:
When is the Best Buy exclusive on the white Galazy S3 for Sprint going to end? I need to get one off contract, but I refuse to pay $699. I know Sprint is an option but I'm trying to avoid paying tax on the purchase.
Click to expand...
Click to collapse
how does purchasing from a retailer let you avoid tax?
Amazon wireless has the blue one only for 140$ Even tho is blue is the cheapest price I seen
Sent from my SGH-T999 using Tapatalk 2
dLo GSR said:
how does purchasing from a retailer let you avoid tax?
Click to expand...
Click to collapse
Most online places won't charge state tax if they don't have a retail presence in your state. Plus Sprint is forced to charge both a state and federal tax on the sale of their phones which ended up being about 15%. I'd rather wait and find it somewhere else.
jgalan14 said:
Amazon wireless has the blue one only for 140$ Even tho is blue is the cheapest price I seen
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I'm looking to buy it full price. My contract is up in a year so I have no interest in renewing.
munnarg said:
I'm looking to buy it full price. My contract is up in a year so I have no interest in renewing.
Click to expand...
Click to collapse
Mm I see well I'm pretty sure amazon still cheaper tho, but not white version
Sent from my SGH-T999 using xda app-developers app
I bought one on eBay for 500 today for my wife.
Try wirefly?
Sent from my SPH-L710 using xda premium
Naddict said:
Try wirefly?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
They only have blue
Radioshack has them, something called direct2u meaning they don't have it in store, and can only be shipped to you
Coupon code for 30% off warranty plan:
17B904H104L
I bought the 2 year warranty with accidental damage coverage for $90. The deductible for replacement is $100. Their customer service is awesome, and I've read good things about their repair/replacements.
I heard people would get 40% off this coming BF.
Already doing Best Buy warranty, but thanks for posting this. Sounds like a good deal.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
keplenk said:
I heard people would get 40% off this coming BF.
Click to expand...
Click to collapse
I believe that was only if you signed up your email early last week.
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Astom22 said:
Already doing Best Buy warranty, but thanks for posting this. Sounds like a good deal.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
I would recommend to switch to your carriers warranty or any insurance that covers stolen/lost. I had Bestbuy's warranty and they do not cover stolen phones, at the time I had bought a brand new iPhone 4 and it was stolen after a week of having it. Bestbuy told me I was SOL...
Does Squaretrade cover stolen phones?
It does not cover lost or stolen. It covers damage or problems after the manufacturers warranty is over. I bought this through Amazon this week for 99 for my Galaxy Note 2. I usually do not buy warranties but received a $100 Amazon gift card for a work contest. So I decided to get the 2 year accident warranty. Nice thing is it can be transferred with the phone!
Do you get a new phone or refurb if phone is accidentally broken beyond repair?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I got 35% off codes via SNAIL mail. Got a card with 3 of them on it.
Available in Canada?
How do warranty issues get handled? All my previous nexus devices have been from the play store. If bought from Walmart or best buy, are warranty issues handled any differently? Usually I called Google support directly for replacements.
Sent from my Nexus 4 using xda app-developers app
Google takes care of their own customers.
Anyone else deals with ASUS directly.. A fairly unpleasant thing from what I've heard.
If you buy from Walmart, however, they sell a 2 year drop and spill warranty for $28 (with purchase) that's eerily similar to Square Trade.
danvee said:
Google takes care of their own customers.
Anyone else deals with ASUS directly.. A fairly unpleasant thing from what I've heard.
If you buy from Walmart, however, they sell a 2 year drop and spill warranty for $28 (with purchase) that's eerily similar to Square Trade.
Click to expand...
Click to collapse
I'll have to check on that damage warranty, reason I'm in the marker for a new one. Have to check on cost of square trade too in order to compare price, because I'm thinking it would be much easier to deal with Google on non damage related warranty issues.
Sent from my Nexus 4 using xda app-developers app
For the first year, for manufacturing defects, yes. After that, IDK.
Bad part, and a personal example: after 3 months mine developed a bad charge cord.
Google wanted me to send everything back, including the perfectly functioning tablet, just to replace the defective cord.
They were incredibly nice, but their policy is incredibly dumb.
Square Trade is $59.99
Just checked yesterday.
ST and WallyWorld guarantee 3 day turnaround.
ASUS makes no claims whatsoever.
Seems square trade does it by 3 yr, and it's 74.
Sent from my Nexus 4 using xda app-developers app
Wow I don't know but I regret purchasing it from a third party now.I actually thought google still had involvement in rma claims or the like.
Best Buy has their own warranty service. It costs about $99. You can get a new device anytime and free repairs.
Sent from my Nexus 7 using Tapatalk 4 Beta
Walmart seems to have a good deal, I'll check them out tonight, if not I guess I'll get from Google.
Sent from my Nexus 4 using xda app-developers app
scream4cheese said:
Best Buy has their own warranty service. It costs about $99. You can get a new device anytime and free repairs.
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
For 50% of the purchase price, they better.
memphian said:
Seems square trade does it by 3 yr, and it's 74.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, they do a 2 year as well.
phonic said:
For 50% of the purchase price, they better.
Click to expand...
Click to collapse
they also force you to use geek squad from what the guy at the store told me, said that is what the warranty is through.
Just use your amex
Sent from my Nexus 7 using Tapatalk 4 Beta
finalhit said:
Just use your amex
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Man I'm glad I turned down Best Buy's extremely overpriced coverage. I used my Discover card and same thing, it extends mfr. warranties by a year on all warranties of 36 months or less.
Damn wish I knew Walmarts plan was so cheap.
A 32gb plus 2 year square trade is $330, at Walmart this would be $300.
But insurance is for suckers anyway right?
And I just looked it up, the CC (Chase freedom MC) I bought my tablet with offers extended warranty coverage as well. Just saved me $60! But that doesn't cover accidental., I'll just be careful.
Sent from my Nexus 7 using xda premium