Develop Bugs

Wtf?

Alright guys not trying to start another "I heard" thread but I read some upsetting news today.....it seems the community is going to begin to dwindle.....maybe not for us specifically but more for some of the newer phone models... I took some interest in the Droid bionic today and so I decided to go look at the thread for it.....under the general topic there was a discussion about Verizon beginning to crack down on root users. This is due mainly to the theft of services (WiFi tether). This crack down will mean Verizon completely locking down the bootloader and making phones unrootable. Theyre even going as far as to back this up with network locks. If your new device isn't verified on there network with an unrooted Rom, they will potentially lock down your service so you can't use your phone for anything essentially. Now as of right now it appears that they are focused mainly on new devices and they aren't so worried with us. I can completely understand why they would want to stop the theft of this service but at the same time this news comes as a bummer. How long will it be until Verizon locks down root altogether? And this isn't even just Verizon but rather a joint venture across multiple carriers. I don't know how to link but go look it up if youre interested guys. It's under Droid bionic general. I don't know how to take this information....but anyways let's get some input rolling here. What do you guys think about this? And better yet anyone think its gonna affect our devices at some point?
Sent from my Incredible using XDA App

Hey man, I can honestly say that I think this is complete bull! Haha. Why would they take away the boot loader?? Thats aa main trouble shoot tool in its self, and if this does happen. I highly doubt that it would stop root. We would be able to get past it.
Sent from my ADR6300 using XDA Premium App

Read the thread....even if they do get around it there will be back ups that will kill service to any rooted device. Idk if this is true but its interesting
Sent from my Incredible using XDA App

We have wayy too many smart devs to let this happen. I'm not worried

This is a rumor from ONE source. People have been getting all upset over this but until anything actually happens, it's just that. A rumor.
Besides, if Verizon is worried about people tethering for free, it would make more sense to charge for data on a tiered level like they're probably going to start doing anyway.

Wild rumors and speculation based on forum posts, which link back to other forum posts, which link to other forums.... which eventually circle back to one guy who doesn't provide any back-up for his claims.
The original panic started here:
http://www.mydroidworld.com/forums/...otloaders-rooting-manufacturers-carriers.html
Can we please restore some sanity to the community? Will people please stop panicking based on a bunch of "I heard..." and vague references to unnamed, unconfirmed sources?
Am I saying that this is impossible? No. But as intelligent adults, should we not demand a higher burden of proof than vague references to "multiple channels"? If there really are multiple channels that can confirm this vast conspiracy, why hasn't it broken as a reputable news story anywhere? One dude cracked the case, but no one else can corroborate it or cite anything?
This is claimed to be an effort to crack down on unauthorized tethering. If that is the goal, what seems more likely?
1. The claim that "Multiple carriers were working collaboratively on a program that would be able to identify rooted users and create a database of their meids."
or
2. Phone companies will just start phasing out unlimited data in favor of tiered plans
Given that we're already seeing #2 happen on some carriers, I'll put my money on that.
Of course, people love David and Goliath stories, so I doubt these rumors will ever die, just like the Placebo Throttle Remover will never die.
Yea, maybe all the phone companies have gotten together and are developing super secret methods of tracking us down. And maybe the Reverse Vampires are involved. And the Masons.
The original panic rumor claims that these things are already happening. For example:
"More than one major carrier besides Verizon has implemented this program and that all carriers involved had begun tracking rooted phones. All carriers involved were more than pleased with the accuracy of the program."
Sooooooo..... if it's already happening, there should be some evidence, right?
P.S. - I have heard from multiple sources that XDA is going to start tracking members by injecting code into any attachment that is placed on this forum. I've confirmed it through multiple channels. No, I can't be any more specific than that: I hope you understand. After all, this is top secret information... I can't just go tossing it around. It's a vast conspiracy, but they've managed to keep it completely bottled up.
Don't believe me!?!? Well, just wait until it happens to youuuuuuuu!!!!! (Scary music)

byrong, thank you!

byrong said:
Wild rumors and speculation based on forum posts, which link back to other forum posts, which link to other forums.... which eventually circle back to one guy who doesn't provide any back-up for his claims.
The original panic started here:
http://www.mydroidworld.com/forums/...otloaders-rooting-manufacturers-carriers.html
Can we please restore some sanity to the community? Will people please stop panicking based on a bunch of "I heard..." and vague references to unnamed, unconfirmed sources?
Am I saying that this is impossible? No. But as intelligent adults, should we not demand a higher burden of proof than vague references to "multiple channels"? If there really are multiple channels that can confirm this vast conspiracy, why hasn't it broken as a reputable news story anywhere? One dude cracked the case, but no one else can corroborate it or cite anything?
This is claimed to be an effort to crack down on unauthorized tethering. If that is the goal, what seems more likely?
1. The claim that "Multiple carriers were working collaboratively on a program that would be able to identify rooted users and create a database of their meids."
or
2. Phone companies will just start phasing out unlimited data in favor of tiered plans
Given that we're already seeing #2 happen on some carriers, I'll put my money on that.
Of course, people love David and Goliath stories, so I doubt these rumors will ever die, just like the Placebo Throttle Remover will never die.
Yea, maybe all the phone companies have gotten together and are developing super secret methods of tracking us down. And maybe the Reverse Vampires are involved. And the Masons.
The original panic rumor claims that these things are already happening. For example:
"More than one major carrier besides Verizon has implemented this program and that all carriers involved had begun tracking rooted phones. All carriers involved were more than pleased with the accuracy of the program."
Sooooooo..... if it's already happening, there should be some evidence, right?
P.S. - I have heard from multiple sources that XDA is going to start tracking members by injecting code into any attachment that is placed on this forum. I've confirmed it through multiple channels. No, I can't be any more specific than that: I hope you understand. After all, this is top secret information... I can't just go tossing it around. It's a vast conspiracy, but they've managed to keep it completely bottled up.
Don't believe me!?!? Well, just wait until it happens to youuuuuuuu!!!!! (Scary music)
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Click to collapse
Damn dude.....just trying to put some discussion into this topic. Ouch. I understand and preface this with not trying to start another I heard thread.....I wasn't trying to instill panic in anyone. No need to write up an essay and a half of flame. Simply giving some discussion topic.
Sent from my Incredible using XDA App

elixir911911 said:
Damn dude.....just trying to put some discussion into this topic. Ouch. I understand and preface this with not trying to start another I heard thread.....I wasn't trying to instill panic in anyone. No need to write up an essay and a half of flame. Simply giving some discussion topic.
Sent from my Incredible using XDA App
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I believe a thread about this was discussed a few weeks ago and closed. I dont believe it will happen snyways
Sent from my Incredible using XDA App

donnyp1 said:
I believe a thread about this was discussed a few weeks ago and closed. I dont believe it will happen snyways
Sent from my Incredible using XDA App
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I don't necesarilly believe it will happen but is it plausible? yes....You can't deny that major carriers and development teams have more knowledge, experience, and capability then ANY developer on xda. Look at the past. Apple actually brought out a lawsuit trying to keep people from jailbreaking devices. So while we may all sit around and laugh at the idea and while it is just a bunch of hear say at this point, it is definitely plausible. And i do agree that it may just be easier to do tiered data plans, but then that kind of screws over verizon's customers who actually pay for tether. So you can kind of understand why they wouldn't want to continue to move on that route. Both options are viable and neither of them appears to be any sort of threat right now. As stated above, right now it's just a bunch of threads linking back to other threads linking back to other threads. And I don't know how much there is to believe about it but none the less it definitely could happen.... But hopefully nothing will happen....I mean come on manufacturers hardly keep their devices up to date...2.3 has already been dropped on how many devices and we're still waiting for it. People are on to sense 3.0 and we still have 1.0 on our stock rom. If they decide to kill the independent dev community then they better start dropping crazy updates with extremely customizable roms. It just seems like too much work that would ultimately end in manufacturers and providers losing money. Sooo ya. probs not gonna happen

If people didnt abuse tether, it wouldnt be an issue. So much free wifi, i cant think of last time i tethered. I also actually pay for internet at hone, yet i know several who tether for home internet.
Sent from my Incredible using XDA App

Verizon would be foolish to do this. People are attracted to their service due to the freedom of android...

elixir911911 said:
Damn dude.....just trying to put some discussion into this topic. Ouch. I understand and preface this with not trying to start another I heard thread.....I wasn't trying to instill panic in anyone. No need to write up an essay and a half of flame. Simply giving some discussion topic.
Sent from my Incredible using XDA App
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Click to collapse
It's not a flame, it's just the truth... There really is not a whole lot to be concerned about. It's out of our control so whatever happens happens, we'll have to deal with it when it shows up, IF it shows up. But why be so concerned about it?
Having said that, as far as rooting goes, they SHOULD embrace developers and allow us to use our roms and stuff legally... but I think that there is stuff set in writing and signatures that are still in effect for the time being. I see them never allowing us to root, but compromising by letting us set our own defaults and not having to use their proprietary carrier BS eventually. Whatever we make our phones into (right now) creates a market, and where there's a market there's money. We'll either have the perfect phone or the option to make the perfect phone, just like we can buy the perfect PC or make the perfect PC. Well, at least as far as software goes.
I personally believe we'll ultimately get what we want to the point where rooting is useless as far as ordinary everyday users go. But right now we don't know what this whole smartphone craze is or what its gonna be when it finally plateaus, and neither do the manufacturers & carriers so they can't exactly crack whips on our backs for doing all of this yet.
Besides, the hackers that make these roms make the phones better. They turn us into brand and carrier loyalists. The Optimus, Galaxy S, Xperia, HTC & Droids all have followings for different reasons, and the developers are the most rabid and loyal of them all. They might not NEED us, but we're still pretty freaking important.

elixir911911 said:
Alright guys not trying to start another "I heard" thread but I read some upsetting news today.....it seems the community is going to begin to dwindle.....maybe not for us specifically but more for some of the newer phone models... I took some interest in the Droid bionic today and so I decided to go look at the thread for it.....under the general topic there was a discussion about Verizon beginning to crack down on root users. This is due mainly to the theft of services (WiFi tether). This crack down will mean Verizon completely locking down the bootloader and making phones unrootable. Theyre even going as far as to back this up with network locks. If your new device isn't verified on there network with an unrooted Rom, they will potentially lock down your service so you can't use your phone for anything essentially. Now as of right now it appears that they are focused mainly on new devices and they aren't so worried with us. I can completely understand why they would want to stop the theft of this service but at the same time this news comes as a bummer. How long will it be until Verizon locks down root altogether? And this isn't even just Verizon but rather a joint venture across multiple carriers. I don't know how to link but go look it up if youre interested guys. It's under Droid bionic general. I don't know how to take this information....but anyways let's get some input rolling here. What do you guys think about this? And better yet anyone think its gonna affect our devices at some point?
Sent from my Incredible using XDA App
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Okay I'm going to be as nice as I can about this. It's not true. We've had so many threads about this the threads are starting to scare people. Please stop. I don't mean to be rude to you. There is not on piece of solid evidence and I've talked to soooo many people it's not even funny. Don't buy it.

I'm rooted and I have wireless tether. However, there are apps in the market (Easy Tether and PDANet, for example) that do the same thing as wireless tether, but use a USB cable and work on unrooted phones, so the argument that VZW is cracking down on rooted users due to wireless tether isn't valid. I use WT every now and then if I need to connect my laptop for work reasons when I am at a customers location. If VZW feels the need to lock my phone, well, it IS their network and they have that right. I rooted my phone to get rid of the software that was bogging my phone down.
Sent from my ADR6300 using XDA Premium App

ucluglee said:
I'm rooted and I have wireless tether. However, there are apps in the market (Easy Tether and PDANet, for example) that do the same thing as wireless tether, but use a USB cable and work on unrooted phones, so the argument that VZW is cracking down on rooted users due to wireless tether isn't valid. I use WT every now and then if I need to connect my laptop for work reasons when I am at a customers location. If VZW feels the need to lock my phone, well, it IS their network and they have that right. I rooted my phone to get rid of the software that was bogging my phone down.
Sent from my ADR6300 using XDA Premium App
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+1 true
Sent from my ADR6300 using Tapatalk

Carrier IQ Rootkit

So after Carrier IQ sent a cease and desist to one of our own, reminding us they exist in the first place, do any of the roms remove the spyware yet?
Sent from my SPH-D710 using Tapatalk

The roms posted here do have it removed (at least the ones I've seen). It will say noCIQ as a feature.
Blasted from my Epic4GTouch con XDA-PA

I think pretty much all the cooked roms have CIQ removed.

kingsway8605 said:
So after Carrier IQ sent a cease and desist to one of our own, reminding us they exist in the first place, do any of the roms remove the spyware yet?
Sent from my SPH-D710 using Tapatalk
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What do u mean carrier iq sent a cease/desist.....CIq is a company? Tht it was just a feature sprint used?

dastin1015 said:
As many of you know TrevE has helped to discover CIQ problems that were prevalent throughout a plethora of devices. Due to his efforts to educate us in what was going on in our devices CIQ has now issued a C&D to him. I urge you all to read this article and please help spread the word: http://www.xda-developers.com/android/carrier-iq-sues-treve/
Petition: http://www.change.org/petitions/tel...iq-to-leave-treve-along-and-stop-tracking-you
BREAKING NEWS!
TREV WINS
Mountain View, CA – November 23, 2011 – As, of today, we are withdrawing
our cease and desist letter to Mr. Trevor Eckhart. We have reached out to Mr.
Eckhart and the Electronic Frontier Foundation (EFF) to apologize. Our action
was misguided and we are deeply sorry for any concern or trouble that our letter
may have caused Mr. Eckhart. We sincerely appreciate and respect EFF’s work
on his behalf, and share their commitment to protecting free speech in a rapidly
changing technological world.
We would like to take this opportunity to reiterate the functionality of Carrier IQ’s
software, what it does not do and what it does:
- Does not record your keystrokes.
- Does not provide tracking tools.
- Does not inspect or report on the content of your communications, such as
the content of emails and SMSs.
- Does not provide real-time data reporting to any customer.
- Finally, we do not sell Carrier IQ data to third parties.
Our software is designed to help mobile network providers diagnose critical
issues that lead to problems such as dropped calls and battery drain.
Here’s what our software does:
- Our software makes your phone work better by identifying dropped calls
and poor service.
- Our software identifies problems that impede a phone’s battery life.
- Our software makes customer service quicker, more accurate, and more
efficient.
- Our software helps quickly identify trending problems to help mobile
networks prevent them from becoming more widespread.
We look forward to a healthy and robust discussion with EFF that we believe will
be helpful to us, to our customers, and to consumers that use mobile devices.
We welcome feedback on our products and understand that Mr. Eckhart and
other developers like him play an important role by raising questions about the
complicated and technical aspects of the mobile ecosystem.
Click to expand...
Click to collapse
Sent from my SSGSIIE4GTuvwxyz!.....Should I touch my nose or walk a straight line now?

I still don't want it on my phone.

If ever there were a reason to donate to the EFF this is it!

Another question: how to simply detect this rootkit?
Thanks

kronat said:
Another question: how to simply detect this rootkit?
Thanks
Click to expand...
Click to collapse
Haven't tested this app on our phone, so use with caution, but it is just an apk.
http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
Sent from my SPH-D710 using Tapatalk

kingsway8605 said:
Haven't tested this app on our phone, so use with caution, but it is just an apk.
http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
Sent from my SPH-D710 using Tapatalk
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Click to collapse
I used it Thanksgiving morning and it installs and works fine......but..
Just don't buy the key yet and try to remove CIQ. I'm sure they will get it to work soon on our phone but for now it didn't. I ended up with what I though was a bricked phone. Thankfully the Odin of the stock tar brought it back to life.
Had I of scrolled through a few more topics in this thread, I would have seen Metal_Head allready did it and suffered the same out come a day earlier.
Sent from my SGSIIE4GTuvwxyz....should I touch my nose or walk a straight line now?

FBI = CIQ

http://www.muckrock.com/news/archiv...rrier-iq-files-used-law-enforcement-purposes/
Thanks all you devs for keeping us safe from the people who are supposed to be keeping is safe!

crzchn said:
http://www.muckrock.com/news/archiv...rrier-iq-files-used-law-enforcement-purposes/
Thanks all you devs for keeping us safe from the people who are supposed to be keeping is safe!
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Click to collapse
Looks like the FOIA request was denied because the data the FBI has is currently part of an investigation. It is possible that the investigation is into CarrierIQ instead of some person. It may be sign of a good thing.
Sent from my SPH-D710 using Tapatalk

That's some scary stuff.. so since my phone is rooted.. they can't do this? Honestly.. I've never doubted the fact that the FBI or the government had the ability to trace my calls and see everything I did.. In my plot to take over the world I.. I never planned to use a cell phone
Sent from my SPH-D710 using xda premium

Dwayneiztheshyt said:
That's some scary stuff.. so since my phone is rooted.. they can't do this? Honestly.. I've never doubted the fact that the FBI or the government had the ability to trace my calls and see everything I did.. In my plot to take over the world I.. I never planned to use a cell phone
Sent from my SPH-D710 using xda premium
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lol.. hopefully they use it for the greater good.... thats all i would have to say, there is a lot of sickos out there.

Dwayneiztheshyt said:
That's some scary stuff.. so since my phone is rooted.. they can't do this? Honestly.. I've never doubted the fact that the FBI or the government had the ability to trace my calls and see everything I did.. In my plot to take over the world I.. I never planned to use a cell phone
Sent from my SPH-D710 using xda premium
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Click to collapse
Your phone has to be more than rooted to get rid of CarrierIQ, it needs to have a custom ROM as well that states that it has CIQ removed. Unnamed ROM is the best I have used so far.
But if they want to know something, they will find a way. I think, however, we should not make it easy for them.

crzchn said:
Your phone has to be more than rooted to get rid of CarrierIQ, it needs to have a custom ROM as well that states that it has CIQ removed. Unnamed ROM is the best I have used so far.
But if they want to know something, they will find a way. I think, however, we should not make it easy for them.
Click to expand...
Click to collapse
Aha ha I agree!
Sent from my SPH-D710 using xda premium

crzchn said:
Your phone has to be more than rooted to get rid of CarrierIQ, it needs to have a custom ROM as well that states that it has CIQ removed. Unnamed ROM is the best I have used so far.
Click to expand...
Click to collapse
Actually you can disable CIQ once you are rooted without needing a custom ROM.

the worst part about ciq and other non government agencies collecting data is that they are used by the fbi and cia to share info... which is illegal through direct channels. also, a third party collecting our info and delivering it to the carriers is totally unacceptable. theres tons of threads in the OG epic forums... as thats where konane first found and decided to kill CIQ. i honestly wonder if all the anti-ciq stuff really started there... then the tech pundit sites reported what was in these forums as usual... then the mainstream noticed... idunno. as far as plots to take over the world/bring down systems... keep it analog like good music. all the major telecoms have an open door policy w the feds... so its not like they would need CIQ for normal investigations... and they have a grace period to get warrants after they look at the info... patriot acts sealed the fate of privacy and liberty in this country. all because of a now dead boogeyman living in a cave... good job america... something about a jackboot on a human head... forever...
/rant

nivron said:
Looks like the FOIA request was denied because the data the FBI has is currently part of an investigation. It is possible that the investigation is into CarrierIQ instead of some person. It may be sign of a good thing.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
It's the FBI. You don't think while they are combing through all that data while investigating CIQ they won't "stumble" upon certain things? Or mirror those servers? Or realize how useful to them CIQ is and say they've found nothing wrong with what CIQ or the carriers are doing?
Do you think for a moment the FBI isn't already using CIQ as a resource to catch 'terrorists'? Like how the airlines use full body scanners and the TSA to catch 'terrorists' with the same high (lmao!) efficiency.
http://www.forbes.com/sites/andygreenberg/2011/12/12/fbi-says-carrieriq-may-be-used-in-law-enforcement-proceedings/
Not saying you think any of that, just making a point. I'm pretty sure most of us are on the same page with this crap.

I think even if it is big brother watching over us, who cares? For the 99.99999999% of the US population, nothing your talking about is that important or a danger, for the small fraction of the folks that this applies to, i welcome it. I do however take issue with the fact that once the lid was blown off, how the company responded (legal action against Treve) and their continued un-truth's. Do we really think that this sort of monitoring isn't taking place now? Pretty much anytime you use a computer/IT resource for any company or agency, you consent to monitoring, the difference is declaration.

sfhub said:
Actually you can disable CIQ once you are rooted without needing a custom ROM.
Click to expand...
Click to collapse
Actually the code may be embedded deeper than we thought. Not just at the system or kernel level, but further. I'm no microprocessor engineer but doesn't almost every chip have instruction sets or at least some sort of code written into it? Because when CIQ itself says one of the 3 methods of loading it on the device is at the hardware level - that's what it sounds like to me. Literally the chips are programed with CIQ in the code.
Remove that.

then we would have to disable it in drivers

xlGmanlx said:
I think even if it is big brother watching over us, who cares? For the 99.99999999% of the US population, nothing your talking about is that important or a danger, for the small fraction of the folks that this applies to, i welcome it. I do however take issue with the fact that once the lid was blown off, how the company responded (legal action against Treve) and their continued un-truth's. Do we really think that this sort of monitoring isn't taking place now? Pretty much anytime you use a computer/IT resource for any company or agency, you consent to monitoring, the difference is declaration.
Click to expand...
Click to collapse
Oh man, here we go with the "I don't have anything to hide so why should I care" section of this conversation.
I'm not embarrassed about having sex but I sure as hell am not going to let you watch. It's called privacy. Has nothing to do with having things to hide, it has to do with the basic human right to have our own space, time, thoughts, gadgets, property, voice, opinion, and so on.
There are no saints either. Everybody has lied, cheated, stolen, done something wrong that would get them in trouble. Sometimes it was a mistake or even an accident. Does that mean black helicopters should have descended on you to whisk you away to a 5x5 cell without trial? No, and why without trial? Because at this point they don't need a warrant and as per the Patriot Act you don't even have to be charged with something to be held for, well, forever. So no trial is the next logical step.
Just a little interesting fact, the US Patriot Act is actually an acronym for "Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act"

just calling out the fact that more than likely this already takes place and we didn't even know it before and how many CIQ's were there before them? Also, I think you are making the same similar leap. CIQ is step one, step 2 is no trial/minority report type tactics? I agree that privacy when possible should be maintained, but lets not be naive and think that it hasn't already happened.
KCRic said:
snip
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Prime example of the worst offender? Facebook, yet no one is up in arms about that......

I never doubted the gov would trace. Glad its gone.

This whole CIQ thing is being blown out of proportion if you ask me.
If you have nothing to hide then you really shouldn't worry, regardless.
At the end of the day these agencies are trying to help protect us weather you believe it or not. Just like with every system there are flaws that doesn't mean we should abolish them, but rather make them better !!
Pete

xlGmanlx said:
just calling out the fact that more than likely this already takes place and we didn't even know it before and how many CIQ's were there before them? Also, I think you are making the same similar leap. CIQ is step one, step 2 is no trial/minority report type tactics? I agree that privacy when possible should be maintained, but lets not be naive and think that it hasn't already happened.
Prime example of the worst offender? Facebook, yet no one is up in arms about that......
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Click to collapse
You can choose weather or not to participate with Facebook, and it is in their TOS, CIQ however, was not.

pasta1234 said:
This whole CIQ thing is being blown out of proportion if you ask me.
At the end of the day these agencies are trying to help protect us ....
Pete
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Protect us from what?
Sent from Tapatalk

Agreed, and I believe this was a huge oversight on their part. The point i was trying to make is there are plenty of other spaces where the privacy is willing given away with little notification and facebook is one of them. Hell they have been told they are to comply with any audits for the next 20 years.
phatmanxxl said:
You can choose weather or not to participate with Facebook, and it is in their TOS, CIQ however, was not.
Click to expand...
Click to collapse

pasta1234 said:
This whole CIQ thing is being blown out of proportion if you ask me.
If you have nothing to hide then you really shouldn't worry, regardless.
At the end of the day these agencies are trying to help protect us weather you believe it or not. Just like with every system there are flaws that doesn't mean we should abolish them, but rather make them better !!
Pete
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Click to collapse
Ugh, that argument just makes me sick. Those agencies are trying to protect their livelihood, which comes from protecting us, but it's not the same thing. Police detectives get promotions partly based on their case closure rates, that means they have self interest in closing cases that might not be quite airtight. Because who doesn't want a promotion, with the prestige and money that comes with it. The CIA was certain iraq had WMD's, and was trying to obtain yellowcake uranium from Niger, because blockbuster findings like that lead to more funding, which means more turf for those section directors. They aren't all bad obviously, on the contrary I'm certain most of them want to do the right thing. It's the few that don't because they care more about their career than anything else, or the guy that is trying to do the right thing but simply gets it wrong. Mistakes happen, data gets misread or incorrectly analyzed, and people suffer for it. I don't want to be that unlucky person, so I don't want that crap operating on my phone.

ANY SPRINT employees???? Need some questions answered please.

Just wondering if any of you sprint workers here can tell me some things about the tech positin. What to expect and what is usually done there. I got an interview tomorrow with them for a tech position, so i just wanted to find out the benefits of working for sprint. Any help will be greatly appreciated . Thank you.

Benefits of working at Sprint? That would be amazing customers like us here on XDA, what more could you hope for? lol
Good luck on your interview.

First off, #1 benefit is a $0 phone plan.
As far as the position goes, having experience rooting, flashing and just general understanding of Android will be the biggest thing. Followed by customer service (you can't be one of those closet nerds who can't talk to people) and lastly, third main task is handling inventory.
Honesty, most of the job is hard resetting Android phones since no one takes the time to understand their own phone. Also, learning the basics of Blackberries will help you a lot if you have no understanding of them going into it.
Sent from my SPH-D710 using xda premium

Sabbathia said:
First off, #1 benefit is a $0 phone plan.
As far as the position goes, having experience rooting, flashing and just general understanding of Android will be the biggest thing. Followed by customer service (you can't be one of those closet nerds who can't talk to people) and lastly, third main task is handling inventory.
Honesty, most of the job is hard resetting Android phones since no one takes the time to understand their own phone. Also, learning the basics of Blackberries will help you a lot if you have no understanding of them going into it.
Sent from my SPH-D710 using xda premium
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Click to collapse
Totally agree with all of this. Plus, it helps to have a thick skin.
Good luck!
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So your going to work in a corporate store? or a 3rd party reatiler (often mistaken for retail stores), or deep in the bowls of sprint with fancy switches or tower sites?

Techie
I started as a tech in a preferred retailer, I am now the store manager. Some of the previous comments were on point, You will be dealing with mainly android phones, likely EVO 4G's. Knowing the in's and outs of an android device is the best route. Having a general understanding of Blackberries is helpful. The hardest devices are the iden/nextel devices. They are a pain in the ass to work on. Having solid customer service and the ability to understand and empathize with your customer is key. You will get alot of angry people who say something like, " I have been with sprint for so many years, and I have 4 lines and my bill is $200/month, give me what I want!" The inital response is to say, "You and 40 million others too" Point being is that you have to be thick skinned and not take it personal. The best advice I can give, is to BACK UP CONTACTS prior to doing any work on the phone. Android makes it easy, export them to the SD. Blackberry, run a backup on desktop manager, other devices, make a backup using the cellbrite. The goal of a repair center is to repair first, triage second, and exchange as a last resort. Learning how to actually open up a phone and replace parts and assess whats liquid damage and whats fixable just comes with experience and it isn't generally something you can learn about ahead of time. Please PM me is you have some specific quesitons, I've dealt with the good, the bad and the ugly in my location. It's a tough job, but can be really fun if your a geek. It's the ultimate geek job.

Best advice I can give is to learn how to not take crap from anyone. Customers will do anything and everything to get something for free. The customer is not always right.
Memorize anything you can about Sprint phones. Settings, hard reset buttons, tweaks, etc. The more you can do from memory without having to look it up, the better off you'll be.

Yes. And I cannot emphasize enough that you will be dealing with some of the angriest people you might ever encounter. Nothing equals the rage of some random corporate big head who might face a day without their mobile device. They are out for blood. No matter how courteous and understanding you could possibly be.
Make sure to have thick skin and learn the eccentricities of passive aggressive conversation.
Many inconsiderate, ignorant, and inept employees in your prospective position, have soured the public towards cellular employees.
A bad experience on the phone or at another location will mightily influence the attitudes of customers that you serve face to face. So you might spend 90% of your time fixing the wrongs of some idiot who doesn't care. (Usually from call centers, but other customer facing locations as well.)
It can be a very amazing position. Frequently gratifying by helping a less technically knowledgable person through the varying issues they encounter. But many bad apples are to be prepared for.
Sent from my SPH-D710 using Tapatalk

azyouthinkeyeiz said:
Yes. And I cannot emphasize enough that you will be dealing with some of the angriest people you might ever encounter. Nothing equals the rage of some random corporate big head who might face a day without their mobile device. They are out for blood. No matter how courteous and understanding you could possibly be.
Make sure to have thick skin and learn the eccentricities of passive aggressive conversation.
Many inconsiderate, ignorant, and inept employees in your prospective position, have soured the public towards cellular employees.
A bad experience on the phone or at another location will mightily influence the attitudes of customers that you serve face to face. So you might spend 90% of your time fixing the wrongs of some idiot who doesn't care. (Usually from call centers, but other customer facing locations as well.)
It can be a very amazing position. Frequently gratifying by helping a less technically knowledgable person through the varying issues they encounter. But many bad apples are to be prepared for.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
Your going to scare him off! Good techs are hard to come by. While the above is correct, you may get yelled at for something that happened at another sprint store, but because your shirt says Sprint, you are the person getting it. Don't take it personal and do the best you can to help them. While I've dealt with plenty of upset people, I've also dealt with tons of people have thrive on the knowledge that I have of the android operating system, and really enjoy learning about something new. Other customers just want to learn the basics and be on their way. Find out the customers needs and address those needs.

I had an interview for sprint customer service rep today actually. Would have gotten the job but I didn't like the schedule. they gave me 2pm to 3am. Reapplying in a few months Because the job pays very good money and seems fun IMO.
Sent from my SPH-D710 using xda premium

They should get paid good money, customer care reps get smashed on by sprint customers.

eeeeeeeeek said:
I started as a tech in a preferred retailer, I am now the store manager. Some of the previous comments were on point, You will be dealing with mainly android phones, likely EVO 4G's. Knowing the in's and outs of an android device is the best route. Having a general understanding of Blackberries is helpful. The hardest devices are the iden/nextel devices. They are a pain in the ass to work on. Having solid customer service and the ability to understand and empathize with your customer is key. You will get alot of angry people who say something like, " I have been with sprint for so many years, and I have 4 lines and my bill is $200/month, give me what I want!" The inital response is to say, "You and 40 million others too" Point being is that you have to be thick skinned and not take it personal. The best advice I can give, is to BACK UP CONTACTS prior to doing any work on the phone. Android makes it easy, export them to the SD. Blackberry, run a backup on desktop manager, other devices, make a backup using the cellbrite. The goal of a repair center is to repair first, triage second, and exchange as a last resort. Learning how to actually open up a phone and replace parts and assess whats liquid damage and whats fixable just comes with experience and it isn't generally something you can learn about ahead of time. Please PM me is you have some specific quesitons, I've dealt with the good, the bad and the ugly in my location. It's a tough job, but can be really fun if your a geek. It's the ultimate geek job.
Click to expand...
Click to collapse
Thank you so much man I really appreciate that I'll definitely pm . Thank you all for replying so fast. I'm really excited about his job because I've been working on the customer service jobs all my life. Right now I'm working at a dealership so I know what to expect from a few customers. And as far as android system goes
I'm really comfortable with it. I know how to root and flash and the basics so thats covered for me. Ya'll should of seen the faces of some of the employees there when i pulled out my E4GT with the ics rom it was pricesless lol. Wow the benefits sound really freaking awesome!! I think is a retail store. And is a tech position like helping people out with their phone probs. The only thing worrying me is blackbarry since I heavent had any of those phones. Good thing there is always room for learning . Ones again thank you all

Nextel blackberries are the worst, but whoever trains you will teach what you need to know. You won't get thrown to wolves upon hiring. There are alot of training courses. You won't deal to much with root, only when you see a rooted phone that won't activate. Good Luck let us know how it goes.

tomaro is my final in training, or my initial 90 days. in fact, my manager made me a new name tag without the in training
whoever mentioned knowing the basics of blackberry has it right. i know EVERYTHING about android, and an sufficient amount about iOS, but let me tell you, my first 20 tickets were all blackberries with problems like JVM errors and no gps lock...those being so hard i mainly just exchanged -_- then again, even with the easiest question "how do i turn wifi on" threw me off. its like i didt even know blackberies exsisted before i was hired at sprint. lmfao but thankfully one of my coworkers is a major RIM guy so hes since taught me the ropes
one more thing on the blackberry front...is it just me or do they taking FOREVER to boot??? it gets akward after the first 5 minutes and im shouting from behind the glass....half way there, imma fix it, dont worry! lol
however. whoever said you wont get thrown to the wolves is trippin, yo. they stripped me naked, powdered me with sea salt and threw me into the fire. i dont ****in know how to change an evo speaker!
bETTER FIGURE IT OUT QUICK, WE TOLD HER YOUD bE DONE IN 15 MINUTES (youtube the rescue)
i have since learned the ropes and have really proven myself. my manager is hiring me on for 2$ more than i asked for, plus commission on the NASCcalander, and awesome benefits. ive drastically brought up our overall csats, and my personal csat and ready now is always at 100%. my first months AE budget was blown out of the water, but the past two months have been well below what they expected.
all in in all id say you need to know how to work blackberry desktop manager, the hard key reset for the entire line up, and youd better pick up a soldering gun 'cas those evo charging ports dont last a lick.
---------- Post added at 08:28 PM ---------- Previous post was at 08:27 PM ----------
sorry my asus keyboard dock sux

kurtiskobain said:
tomaro is my final in training, or my initial 90 days. in fact, my manager made me a new name tag without the in training
whoever mentioned knowing the basics of blackberry has it right. i know EVERYTHING about android, and an sufficient amount about iOS, but let me tell you, my first 20 tickets were all blackberries with problems like JVM errors and no gps lock...those being so hard i mainly just exchanged -_- then again, even with the easiest question "how do i turn wifi on" threw me off. its like i didt even know blackberies exsisted before i was hired at sprint. lmfao but thankfully one of my coworkers is a major RIM guy so hes since taught me the ropes
one more thing on the blackberry front...is it just me or do they taking FOREVER to boot??? it gets akward after the first 5 minutes and im shouting from behind the glass....half way there, imma fix it, dont worry! lol
however. whoever said you wont get thrown to the wolves is trippin, yo. they stripped me naked, powdered me with sea salt and threw me into the fire. i dont ****in know how to change an evo speaker!
bETTER FIGURE IT OUT QUICK, WE TOLD HER YOUD bE DONE IN 15 MINUTES (youtube the rescue)
i have since learned the ropes and have really proven myself. my manager is hiring me on for 2$ more than i asked for, plus commission on the NASCcalander, and awesome benefits. ive drastically brought up our overall csats, and my personal csat and ready now is always at 100%. my first months AE budget was blown out of the water, but the past two months have been well below what they expected.
all in in all id say you need to know how to work blackberry desktop manager, the hard key reset for the entire line up, and youd better pick up a soldering gun 'cas those evo charging ports dont last a lick.
---------- Post added at 08:28 PM ---------- Previous post was at 08:27 PM ----------
sorry my asus keyboard dock sux
Click to expand...
Click to collapse
Yeah, I hate the blackberry start up time!
Okay, I need to learn how to fix charging ports, is that on YouTube or somewhere else I can learn.
Sent from my SPH-D710 using xda premium

I wanna job at a sprint store
In all seriousness I really do
But I need a high school deploma or a GED
Man I still have to wait till June to graduate and I'm willing to bet I can troubleshoot phones better than most sprint employees that don't come here
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JasonK75 said:
Yeah, I hate the blackberry start up time!
Okay, I need to learn how to fix charging ports, is that on YouTube or somewhere else I can learn.
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Click to expand...
Click to collapse
Every EVO port I see is so totally ****ed theres no chance of saving it.
If the anchor legs break off you can forget about trying to fix it.
Im not sure why anyone thinks the Nextels are hard to fix? 90% or the time its swapping a front flip assembly or doing a master reset on the sim card.

Been a tech for 2 years now, its not a bad job like he said if you can spot the bull**** and keep the tough skin mentality...tons of people with the "Customer service said...." and then having to explain the TRUTH, get alot of the people who said they were told by CARE to bring their phone that fell into the toilet into me and I would replace it on the spot....not so much, call Asurrion....alot of that and replacing EVO speakers lol....its not bad at all....

TonyTurboII said:
Every EVO port I see is so totally ****ed theres no chance of saving it.
If the anchor legs break off you can forget about trying to fix it.
Im not sure why anyone thinks the Nextels are hard to fix? 90% or the time its swapping a front flip assembly or doing a master reset on the sim card.
Click to expand...
Click to collapse
Yea it's crazy how bad people destroy EVO charging ports. And screens. People with EVOs seem to take no care with their device.
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azyouthinkeyeiz said:
Yea it's crazy how bad people destroy EVO charging ports. And screens. People with EVOs seem to take no care with their device.
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Click to collapse
It's a crying shame for those poor Evos.
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[Off Topic] Self Defense

Started a new thread for anyone that wanted to continue the conversation about self defense from this thread because it is getting way off topic from the OP.
Self defense: what's your stance? Firearm, or no?
Open discussion, let's not attack someone else's views/opinions, or say things that will have a mod close this thread.

Is anyone ANTI-self defense? I mean, you can be pro-self defense (martial arts) and be anti-firearm.
Personally, I have a shotgun, a .22 and a .45. I'm seriously considering getting a license to conceal and carry but I don't currently. I also have had years of living with a Dad who was a gun nut and he filled my head with more opinions on the various aspects of gun control, concealing and even gun ownership than you could imagine. What stuck with me though is that you should NEVER own a gun unless you are SURE you can use it. You must be of the mindset that you can take a life, because if you don't - if you hesitate - your gun could be used against you. I don't know if many people actually mull over the fact that bad guy or not, everyone is someone's son or daughter. And once the aggression drains from that face you laid down, you are looking at a human being. Who is scary dying or dead? Can you live the rest of your life with that on you?
If I lived alone, I wouldn't own a gun. But I have a family and their well being is my responsibility. Would I kill if I had to? Only for them. Nothing I own is worth a life otherwise.
Just my two cents. You're welcome to disagree. I spent years arguing with Dad, "I could do it. No problem." And then I had kids and my perspective changed. I am changed.
Much respect to all who participate in this thread.

What is this doing on XDA ????
Sent from my 4G LTE HTC One

Well said. I also have a family, and would do absolutely anything necessary for them. I conceal carry anywhere its legal, any time I am able to, as well as my wife. Of course, I would only use a firearm when absolutely necessary, and would not hesitate when it can to my family. Like you said, you have to have already decided if the time came to take a life, you need to know if you will or not, and not hesitate.
I'm also a life member of the NRA, and platinum member of the USCCA - they provide funds in the event of a criminal or civil lawsuit, as you as you did everything correctly.
I don't comprehend the government's views on the 2nd amendment, and states like Illinois where it is extremely difficult to legally defend yourself with a firearm. There are clear statistics showing that pro-gun states/cities have a lower crime rate over a period of time. I'm at work at the moment, so I don't have a link to provide as a reference currently.

jbh00jh said:
What is this doing on XDA ????
Sent from my 4G LTE HTC One
Click to expand...
Click to collapse
Check out the link in the OP. Background info - someone got their new HTC One stolen at gunpoint. That thread got way off topic, as the OP was inquiring what they could do to possibly locate the phone.

In some states its illegal to claim self-defense if you were already carrying a weapon with "intent" to defend yourself.

I begin self defense up to and including killing someone in self defense. But of course situation dictates, I'm not going to shoot someone for stealing my $30 grill from my front porch. But if someone were to break into my house and I were in the house, who ever comes through my door better be ready to die.
Sent from my HTC6500LVW using Tapatalk 4

peteschlabar said:
Check out the link in the OP. Background info - someone got their new HTC One stolen at gunpoint. That thread got way off topic, as the OP was inquiring what they could do to possibly locate the phone.
Click to expand...
Click to collapse
I understand why the thread was started. My wife and I both have a carry permit and believe in the second amendment.
What I was saying was XDA is not for NRA and gun control debates, it's for phone info.
Sent from my 4G LTE HTC One

123421342 said:
In some states its illegal to claim self-defense if you were already carrying a weapon with "intent" to defend yourself.
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Click to collapse
Yea, and this logic baffles me.
sacnotsack said:
I begin self defense up to and including killing someone in self defense. But of course situation dictates, I'm not going to shoot someone for stealing my $30 grill from my front porch. But if someone were to break into my house and I were in the house, who ever comes through my door better be ready to die.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Agreed. One should never even reach for a firearm unless its something serious to begin with, which includes breaking into my home with my wife and kids. In Kentucky (and probably most states) you can only legally self defend with a deadly weapon for serious injury/bodily harm/death, rape/sexual act, kidnapping. As far as property, the law isn't perfectly clear, but if the perp is in your home, it's all bad for them.
jbh00jh said:
I understand why the thread was started. My wife and I both have a carry permit and believe in the second amendment.
What I was saying was XDA is not for NRA and gun control debates, it's for phone info.
Sent from my 4G LTE HTC One
Click to expand...
Click to collapse
Fair enough. But it was already being discussed anyway, and if fellow xda members wanted to discuss it further, here is the thread. No disrespect, but you're also basically saying 'why are people talking about sports in the off topic thread?' Same logic.

This has nothing to do with the Verizon HTC One or any other phone. There is a forum on XDA for off topic discussions unrelated to phones, appropriately titled Off-Topic Forum. Nothing personal, I just come here for info about the phone I use and would like to keep it that way. I rather not see the thread popping up to the top every time someone comments on this sometime volatile subject.

Or we could just take the discussion here:
http://forum.xda-developers.com/showthread.php?t=2415379