Hello
I've seen a couple threads on the issue but I find no right answer to my question. Does anybody know of a reliable, hopefully cheaper source to replace a cracked screen on a Galaxy Nexus?
I am in Spain for a while, called Samsung, they sent me to "the phone house" which required a store visit where they informed me it'd cost me 1 week wait plus 180€ for the replacement.
I find the cost excessive, only the glass needs replacement, the screen itself is working perfectly.
Do you know of any alternative, hopefully cheaper, to this?
Thanks for your help
PS: In case anyone's interested, here's the backstory: I dropped my phone on a hard surface a week ago. It was my fault as all drops are. I believe the amount of cracking is unreasonably large for the drop it took (less than 1m plus it had to yank my earbuds off, so even less "free fall energy"); it makes me think the screen was under heavy stress already and just took the slightest chance it could get a hold on to completely unravel the entropy within but that's just me.
it was also my fault not to have a bumper/case. As I said, I am in Spain right now and the cases are nonexistent in general stores but then again, my fault, should have bought online.
Pretty sure on a samoled the glass and the screen are one piece. They are fusing everything together to make it thinner.
Related
Title says all. I was goofing around and had my phone in my pocket and landed on it cracking the screen in the corner. Digitizer still works but where can I find a real honest to god OEM replacement screen?
http://www.ebay.com/itm/NEW-OEM-LCD-DISPLAY-SCREEN-REPLACEMENT-HTC-G2-DESIRE-Z-/350485715231?pt=LH_DefaultDomain_0&hash=item519a93991f
I don't want to get a cheap ripoff replacement but this looks legit (I guess) Anyone care to give an expert input on if I should get this or not?
Much thanks in advance. (Back to my Moto RAZR V3 til then)
are you sure you broke the digitizer, the lcd screen, or both?
the digitizer should cost you around $20
what you posted is the actualy lcd screen
I would buy from a US seller just avoid any complications.
check the feedback rating on the ebay seller you are buying from
chances are, they have sold the exact prduct before. See what other buyers have to say about their purchase
The digitizer is fine. I checked the function using droid explorer screencast. I cracked the LCD.
I just don't want to replace the screen with some knockoff poor quality LCD.
Thanks for the reply.
Then buying any lcd screen on ebay should be fine. You should understand that generally people on ebay aren't trying to sell you fake or non quality products, unless its blatantly a scam or too good to be true. Buy from a US seller just in case something goes, its easier to deal with. China and other overseas sellers may be able to get you the same product for less, but transit times can take a while. And paypal only has a 45 day grace period for opening disputes to get your money back, in case things go terribly wrong.
-- experienced ebayer
And there's many teardown guides on youtube to get you going. Easy peasy, as long as you're gently and can handle things carefully
By the way, Use the thanks button. A lot better than saying thanks in a post
Gotcha.. I whacked that button for you.
Tearing into the phone won't be an issue. The seller I have linked above is stateside so I will go ahead and purchase that and hopefully be tossing the V3 into backup phone status.
Yo guys, Had a bad day today.... Broke the screen on my phone. Does anyone know where to get replacement screen's from now a day's? Preferably not Ebay as i hate it but If that's the only place i guess i must. Now I have checked ebay but the ammount of Galaxy Nexus S Screen's that are on there it didn't seam like anyone would have any replacement screen's... could be wrong though! Any help appreciated
Kind Regard's James Mackay
You broke the screen already!? What happened?
You not going to tell me that you didn't insure device worth 500quid?
Sent from my GT-P7510 using xda premium
ill admit that this is the first phone ive had that i DID insure !
What happened? ... How is broke?
I was wondering how long it would be before someone killed one. I very much doubt you'll have any luck sourcing a screen for one this soon after it's release, your only choice might be to contact Samsung regarding repair I'm afraid.
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
There wont be any replacement screens out for quite a while im afraid, maybe 6 months or more as this is such a new phone and all available stock will be going to make the phone itself or held by samsung for repairs. As mentioned before your only option if you want it fixed is to send it back to samsung for repair or claim under your contents insurance if you have accidental cover.
Mark.
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
do you have accidental damage on your home insurance? might be worth checking if they will cover you that way. All my gadgets are covered this way, whether inside or outside the house.
God know's ha, I'm currently living at my mother's so no idea if she has or not! Ahhh well, as i said i didn't expect there to be any screens. I can still use the phone, and at the moment can't be arsed with the hassil of ringing all these place's to check if they will replace it. Thanks anyway's guys, Got a perspective from it if anything .
Did you pay for it with a credit card? You may be covered for accidental damage eg barclaycard:
Purchase protection
Buy eligible goods worth over £50 with a Visa or MasterCard credit card and they will be protected against accidental damage, loss or theft for the first 90 days, subject to an excess of £50. If any of these occur in that period, you should notify us within 45 days of the incident, and the police within 36 hours. You're covered for:
Sent from my Galaxy Nexus using XDA App
You might want to look into a warranty like square trade. I was looking at insurance options myself and square trade seems to be the best. They allow you to buy insurance for a phone that is up to 30 days old. It might not be the most ethical thing to do to buy it for an already broken phone but they wouldn't offer that service if it wasn't profitable for them.
The plan is not cheap, and there is a deductible for replacement but it beats having a broken phone for 2 years.
http://www.squaretrade.com/pages/android-landing1#coveragePop
wizkid6000 said:
can't be arsed with the hassil of ringing all these place's to check if they will replace it.
Click to expand...
Click to collapse
I am shocked . 500 quid phone barely a couple of weeks old and you can't be arsed to get it fixed? I would have literally in tears!
i saw on eBay it has already full housing.
The only parts site I know of is cnn.cn.
It doesn't look like they have anything for this phone right now though.
Well it isn't that bad. I can still use the phone perfectly and only notice the cracks when the screen is off. I can't get hold of a screen and am not dealing with insurance company a cause I feel them to be a majour pain in the arse. No point in getting worked up over something I can't change . I'll buy a screen when I find one online. Thanks for all your options though
Sent from my Galaxy Nexus using Tapatalk
I'll be going to china on december 7-8 and 14-16, i'll check it out for you, i'll look on the 7, and let you know, and if the price is ok, you can paypal me and i'll buy it on the dec 14, at present i'm searching for white nexus s battery cover for members in this forum.
dont expect the screen to be cheap, i remember the nexus s screen cost approximate USD 120 when the phone was first released.
I have had my Galaxy Nexus for 5 days, and have also cracked the screen.
Problem is I have no idea how it happened. Phone was fine this morning when I set out for work and put it in my trouser pockets. But when i got to work and went to use it there was a huge crack across the screen, about at the point where the curve starts.
So i thought i would try my luck and see if I could get it replaced under warranty, as i had not dropped it or damaged it in any other way, so felt it was a manufacturing defect. Unfortunately I had no luck. As far a Phones4u (Where ig got it from) are concerned a cracked screen is accidental damage, so i will have to pay to get it repaired.
Then they quoted me a cost of £40-£70 for the repair, with the final cost inside that range depending on the amount of damage they had to fix. Now if the fix comes in under £70 i will be extremely happy. When i broke a Galaxy S screen it was £70 for the part alone, so under £70 for the part and fix looks like a good deal, so i accepted thinking i would get nowhere with my warranty argument.
I am waiting for the catch as currently it sounds too good to be true, as i was expecting something closer to £200. I will let you all know how it goes.
Pics or it didn't happen
telepathically sent with my Galaxy Nexus which is being imprisoned by FedEx
pics
same thing happened to me, dropped from 2 feet onto linoleum.
still very usable, only somewhat annoying. guess i will wait a few months for replacements to appear. in the meantime i am ordering a case. also just want to say i have never dropped and broken a phone in my life before this.
I am one of those people who have a crack on my nexus screen.
its not a major crack in the middle of my screen so I am not rushing to get it fixed, but when I contacted a lot of repair shops near me, the price to replace the LCD is seems to range in $300-400.
will this price ever go down? some guy told me it will only go up as time passes..
im not sure if he said that so I'll go fix my phone at his shop
or
if he was being honest...
so the question is
will the price of repair cost for this phone go down eventually? if so, will it ever be around $100-200?
Sent from my Galaxy Nexus using XDA
Gonna have to do it yourself for a fraction of the price. It is not worth it to pay $300 for a repair... that's well over 1/2 the price of what a used device goes for. Even like $200 is atrociously high.
The cheapest I have found the replacement screen is $269, so the quotes you are getting sound about right. You could try to buy the screen and do it yourself. If you want to try it, here is a link to the part on Ebay: http://tinyw.in/vXxI. Also, for a complete teardown tutorial go here: http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/1. Even though that is for the GSM model, it should still help you out because there isn't much difference.
As far as him telling you that it will get more expensive, I don't know. It is possible because because of supply and demand. It's also possible it could get cheaper especially if third party Chinese vendors start making them. You can get a screen & digitizer for an iPhone 3GS for $8 from China. They are not the same quality you would get from OEM's, but they do work. I have bought and fixed many, many broken iPhones and used the aftermarket screens and sold them for profit. The problem is, the Galaxy Nexus is not near as popular as the iPhone, so it's hit or miss whether or not these thrid party vendors will make them. If it was a Galaxy S 2, you could probably find it.
Good luck!
PS. Get the insurance next time. You would have to pay $100 deductible, but you would get a refurbished or brand new phone and usually the next business day after filing the claim.
You should definitely give Samsung a call, you should see the answers I posted in my related thread: [Q] Galaxy Nexus (SCH-i515) Replacement Screen -- Answered and see if my notes there help you. I got my phone repaired for less than $165.00 which seems to be in your $100-$200 range.
Getting it repaired for $270 is INSANE people...you could get a new Galaxy Nexus for $349 from the Play Store right now.
I just cracked my screen (so dumb and I just knew it was cracked fro mthe way it hit the ground completely flat on the screen)...Samsung told me it will cost me $250 not including shipping...others have told me different prices from Samsung which is very disconcerting....I said screw it and ordered the entire LCD/Digitizer display from Ebay for $199 with expedited shipping which came out to $224....I'm pissed about about paying this price but I have a white Galaxy Nexus and want to keep a white one....so I just got fed up and ordered it...the process for doing it yourself doesn't seem too hard...and I already have a screw driver that fits the screws holding the phone together behind the battery door...hopefully all goes well tomorrow.
I actually just got off chat support with a Samsung rep, and they told me that it would be roughly $165 to send it in for replacement. Most everything else hovers around $150-$200, so I figure I'll just send it in to them.
Botched Attempt, WHAT TO look out for
http://forum.xda-developers.com/gal...-glass-lens-replacement-t1946828/post51659636
Botched Attempt, WHAT TO look out for
I just bought a new OEM screen digitizer LCD for less than 85. shipped on eBay.
Yeah, I had a crack in the digitizer glass. I bought a used ebay screen for $50 and replaced it myself. Works like a charm.
I purchased my Galaxy Note around 1.5 months ago and, whilst I have yet to get any scratches or damage done to my device, it will soon be the summer holidays. During the holidays, I'll be quite busy and in all my activities causing damage to my device will be quite easy. Plus, since I don't have any insurance and am in a 24-month long contract, I want my Note well protected. Here is what I was thinking of to get the job done nicely...
http://www.cruzerlite.com/cases/samsung/galaxy-note/cruzerlite-androidified-a2-tpu-case-for-samsung-galaxy-note
http://www.spigen.com/cell-phone/samsung/galaxy-note/sgp-samsung-galaxy-note-screen-protector-glas-t-premium-tempered-glass-series.html
Any opinions about these two different accessories? Anyone here using them?
yeah its better to get a scratch gaurd ive heard the pen can scratch the surface in some conditions
Did not use any of those 2 , but I can tell you that I did read about them in a thread on this forum. The spigen seems to be doing great and offers you really that added glass surface. It also seems to work good with the s-pen leaving no marks on it. You can find some reviews on youtube about the spigen. Despite al the benefits I also did read about complaints. The protector can fall off after a couple months use, and loose its sticky ability. On the other hand it is quite expensive , with costs aprox 30/40 us dollars. But it did get me exited about it. So maybe I also going to purchase one in the nearby future!
http://youtu.be/aVlr4DpNQKA
First things first i'm glad to say that i'm a new Note 4 owner and god it feels good to be back (came from a iPhone 6+ and a G3 before that). So today i went to a local AT&T corporate store wanting to get the black Note 4 on the AT&T next plan. To my dismay they only had the white ones in stock and after having two white phones i wanted something else. I got the phone and i knew it was love at first sight. About 30 minutes after leaving the store i noticed at the very bottom of the screen there was a gap that stuck out like a sore thumb (bottom left). Being an expensive device i was unhappy so i decided to take it back to see if they could exchange it.
Long story short they acknowledged that there was a gap however they said that "all of their batches" had this problem and when i asked if they could bring one out to show me they quickly denied my request and told me to try a different store and that if i wanted to return it i could, but would be charged a $35.00 restocking fee I left the store infuriated and called AT&T directly and told them what was on my mind. Luckily the representative was VERY understanding and very nice her manager was also standing behind her and also agreed it was outrageous that they tried to charge me a restocking fee considering i just bought the phone less than an hour ago and that they would credit me $35.00 to my account in case i got charged.
I went to a second AT&T store and they weren't helpful either but at least they brought out two other devices showing me that there were gaps (not noticeable like mine though) the AT&T representative stayed on the phone the whole time listening to my conversation with the store manager and representative. She was nice enough to let the store know that her and her manager were standing by my side and that they wanted me to be happy with my purchase. At that point i decided that i wanted a black Note 4 considering it hides everything better. Unfortunately they didn't have any and i was referred to a 3rd store. Luckily that store had 1 left and the guy who helped me understood and saw the gap and exchanged it out for me within seconds!
Happy to hear you eventually got everything sorted. It's unfortunate that AT&T stores vary so much from each other, let alone have different decisions from the "big guys" over the phone. Has a similar issue with my Note 3. I simply believe they choose to go this route with deflecting problems and telling you you have to pay a fee because they know people will fall for it. Glad you got it worked out, and the exact phone you wanted!! The black looks much better in person to me anyways.
I hadn't noticed the gap at the bottom on my white Note until reading your post lol. Still doesn't bother me but glad you got yours resolved. I was considering getting rid of the white at first because the back was noticeably more slippery than that in the black. I almost wonder if it was worse than the Note 3's difference in texture. But then I had the bright idea to see what it looks like with the grayish flip cover and man there's something gorgeous about the white contrast in between the grey covers. Either way, awesome devices.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
i dont have any gaps on mine. I guess i'm lucky? When I got the phone, i looked at the gaps and actually said to myself "this is what people were complaining about"?
what is this gap you guys are talking about? can anyone please take a pic? thanks
lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
Click to expand...
Click to collapse
i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.
nyydynasty said:
i dont have a pic because my device is fine (there might be pics online) but basically, the gap between the screen and the frame around the edge was large for some people to handle.
Click to expand...
Click to collapse
Now that you mention it, I kind of see it but nothing that warrants a replacement. thanks
Sorry to hear about your bad experience.
I just had a great experience at the AT&T store.
The sales consultant who helped me was courteous and knowledgeable.
Just happy that I was able to pick one Note 4 unit up today after being disappointed yesterday at the BestBuy as my preorder unit wasn't available. I also got $100 credit for turning an old iPhone 4 in for a trade up deal.
What a great phone!
This entire thread is stupid because there is no such thing as a "gapgate" issue. (1) YES, there is a slight, minuscule gap found on ALL Samsung Note devices. (2) This is BY DESIGN and intended. (3) ALL Note's have featured this purposefully-made gap, since the Note 2, and it is detailed in the OWNER'S MANUAL of the Note 2, Note 3, and now Note 4. (4) No one paid the gap any attention since it's barely noticeable, until the CrApple bendgate scandal came into play. Magically, CrApple aficionados tried to find something to fault Samsung/the Note on, and somewhere they found that tiny gap. (5) The gap is NEEDED so that when the phone heats up and the glass naturally expands, it can do so without any harm. Without the gap, the glass will expand and CRACK. Also, the gap is needed to prevent damage when the phone is dropped. If the glass was welded to the side of the phone (almost impossible) the glass will almost certainly shatter when you drop it. Samsung has stated in the manual, that the gap can be more noticeable on certain side of the phone (varies by device), and on some phones it's not even noticeable. Enjoy your phones and stop obsessing over something so asinine and trivial.
lurch0101 said:
what is this gap you guys are talking about? can anyone please take a pic? thanks
Click to expand...
Click to collapse
there are no gaps on mine either. not sure what these guys are seeing.
This for the most part is hogwash! If everyone stops to read the manual it actually points out that this is by design. Case closed!
Sent from my SAMSUNG-SM-N910A using Tapatalk