[Q] Touchscreen Problem with Xperia Play - Xperia Play Q&A, Help & Troubleshooting

Hi dears.i bought a Xperia Play a week ago and have 2 problems with it!
1: when my phone is on a table (its angel with table is 0 degree) my touchscreen doesn't work good but as i change angel to more than 10 it works perfectly, even in my hands when i hold it Parallel with ground my touch screen sometimes doesn't work but as i change angel it works perfectly.
i updated my phone to 0.42 as i bought and after see my problem i updated to 0.62 with update service and chose update+factory reset, also i did factory reset many times but nothing changed! and i still have that problem.
2:i have another problem! when i have incoming call my brightness start to change many times (low-up-low-up) but as i accept call it stops,also it doesn't appear in outgoing call, only when phone ringing(without vibrate) it start to change brightness like it has noise.
NOW PLEASE HELP ME! I REALLY NEED YOUR HELP!
Thanks a lot

someone please help me! i posted in many forums but no one helped me

I suggest that you try to run a firmware repair via PC Companion or Update Service. And if problem remains I think the phone needs to be examined at a repair center.
Contact you local support team for info about repair centers.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist

Related

Freezing problem

I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?

urgent help

Hi
I am having O2 Orbit.
The Green Send key is getting pressed automatically as soon as I switch ON the device and it auto dials the last dialed number continuesly.
I opened the case all through and tried to find any obsticles physically, but its fine.
Can any one suggest any tips.
How do I disable the SEND Button, (I can use the touch screen to access the phone).
Thanks in Advance
Regards
Laxmikanth
Hi,
I don't have a solution, but I had a similar problem - my phone would just cycle through the lower buttons randomly, and I never found out what it was.
But I might have got it wet a bit, after a week or so it went away.
Then I had the phone replaced with another problem.
Is it still under warranty? If so, just take it back.
Good luck!
PS: I don't think your question should have been in the WM6 section..

my Desire reboots on call close !!

Hi everybody...
yesterday i was sitting at my desk with my Desire in standby...
suddenly i heard a vibration and i noticed that the phone was rebooting....
i thought that was "normal instability"...and i continued working...
some minutes later i received a phone call, i answered and i spoke normally....when it was time to end the call, like always, i touch the red button on screen to close the call and BUM !!!
my phone rebooted himself.....
from that moment every call ending , done by me or received, cause a reboot of my Desire....
i' ve already called HTC tech support for assistance, but,prior to send the phone to the repair center, i would like to know from you "experts" if this problem can be a "software related" problem or it is for sure an "hardware problem"...
obviously i've already performed an HARD reset of the phone (either by the provacy menu and by the HBOOT menu) and nothing has changed...
last thing....my phone has 7 days of life....SIGH
thank's in advance for your help
Francesco
francesco131177 said:
Hi everybody...
yesterday i was sitting at my desk with my Desire in standby...
suddenly i heard a vibration and i noticed that the phone was rebooting....
i thought that was "normal instability"...and i continued working...
some minutes later i received a phone call, i answered and i spoke normally....when it was time to end the call, like always, i touch the red button on screen to close the call and BUM !!!
my phone rebooted himself.....
from that moment every call ending , done by me or received, cause a reboot of my Desire....
i' ve already called HTC tech support for assistance, but,prior to send the phone to the repair center, i would like to know from you "experts" if this problem can be a "software related" problem or it is for sure an "hardware problem"...
obviously i've already performed an HARD reset of the phone (either by the provacy menu and by the HBOOT menu) and nothing has changed...
last thing....my phone has 7 days of life....SIGH
thank's in advance for your help
Francesco
Click to expand...
Click to collapse
Mines done that a few times, as well as when ive disconected from a bluetooth headset. It happened on 1 device and i sent it back to orange and got a replacment, the 2nd device now does it with the generic rom on it, im hoping the custom rom ive put on it will fix it if not im screwed and so need a orange rom to revert back 2
im starting to think its something ive installed on the phone that it doesnt like

[Q] reboot when receiving calls

After almost a year long battle against the repair center and my HD2, I recently received a brand new HTC Desire. The phone is working fine, except for the really annoying reboot which happened already 3 times while receiving calls. On the 3 occasions the phone got stuck once I slided the bar to accept the call. The screen freezes and then it reboots (just once and not on a loop which apparently is more likely to happen with the desire). The repair center advised to perform a hard reset and if the problem persists, they want me to send it back to install a new rom.
Anybody got a similar issue or a solution that will allow me to keep my phone?
Cheers
will send it back for repairs. Probably a mainboard issue like the more common reboot issue
Thanks anyway
Happened to me on a custom ROM. Changed the kernel and the problem was gone.
Thanks for the tip man, but the phone has this problem out of the box, with factory settings. So I am guessing that this rules out a kernel problem. Or I just hope cos if every machine they sell has this issue, boy they are gonna be busy on the helpdesk
The phone came back from HTC repair with a new board and guess what... I still have the same problem. frak me right?
Anybody have any theory before I completely go bonkers?

[Q] No picture on screen

hey to all
one problem with friends Xperia M (c1905). The phone works, receiving mails, sms, calls everything but the screen don't works. it acutly response(sound) when you press with finger but nothings is showing on screen and no light.
If the screen is broken then can't response when you handling with finger.
Please help if anybody was having this problem and has resolved.
I do the master reset with sony pc suite, but still don't work.
Thenks
Well then, it seems like the display is broken. I suggest you to bring it back to the shop as we technically can't resolve it :c Sorry though, but hopefully the warranty should cover it as I assume the phone hasn't dropped and got damaged in any way. Good luck!

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