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Hi, I got an HTC Desire for my 21st birthday from my (awesome) family. They bought it unlocked off ebay. It was previously Orange-locked, and contains their logo branding on the back case.
When I first put my 3/4 year-old Vodaphone sim from my old Sony Ericsson P990i in it, it said the SIM card wouldn't allow a connection to the Vodaphone network (this was using both automatic and manual network selection). I looked up on the internet, and read somewhere that it was the age of the SIM meant it wasn't compatible with a 3G phone. Alright, I thought.
So I ordered a brand new pay-as-you-go Orange sim (Dolphin) off the Orange website. Stuck it in my phone, and it threw the same error back at me: "Your SIM does not allow a connection to this network". I tried it in my P990i just in case, and it seemed to work perfectly fine. Turns out I didn't want to be with Orange anyway, so I ordered TWO new 3 SIMs.
Now this is where I am today. Neither of those SIMs work in this phone either. I want to stay with 3 so I can switch my number over and get £10, along with the extra data and texts. Unfortunately, it gave me the same error. I spent all day today rooting my phone and installing the latest radio (from here showthread.php?t=687464) -- 32.42.00.32U_5.09.00.08 -- and still no luck. I have the cyanogen mod installed also, but even on the stock HTC ROM it was giving me the errors. I've got a little further, and it's now also giving me an error "Unable to connect to this network at this time. Please try again later." which I've googled, to no avail.
With the CyanogenMod-6.0.0 RC1, according to the network strength indicator I get full bars (that fluctuate). Which network these are signifying I have no idea, since it's not letting me connect to anything.
I've got to the point where I've had years shaved off my life. My hair is now grey and falling out in clumps, and I swear I'm now sterile. Any help would be appreciated before I brick this phone, and not in the usual way.
As its an ebay purchase, it COULD be an insurance jobby and now reported stolen so the imei blacklisted.
Check it HERE
Damn socktug, thanks. I just filed the report and it came back that "this item has been blocked during its lifetime by one or more UK networks", and that "This item is currently blocked on one or more networks. It may still work on some networks." It wasn't listed as stolen or anything though.
I wonder how I can get my money back now. I don't deal with e-bay often (at all) for this very reason. Sigh.
Thanks for your help socktug! hopefully I can get a replacement device/my money back and get a Desire that actually works.
Dekstar said:
Damn socktug, thanks. I just filed the report and it came back that "this item has been blocked during its lifetime by one or more UK networks", and that "This item is currently blocked on one or more networks. It may still work on some networks."
I wonder how I can get my money back now. I don't deal with e-bay often (at all) for this very reason. Sigh.
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Click to collapse
What a bummer, sorry to hear that. Sellers like that need to have their knees done!
You will need to open a dispute via paypal. I'd also contact the police with a print out of the listing and your check mend report.
socktug said:
What a bummer, sorry to hear that. Sellers like that need to have their knees done!
You will need to open a dispute via paypal. I'd also contact the police with a print out of the listing and your check mend report.
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Click to collapse
Will do. Thank you for being so helpful, if this forum had rep, you'd be getting a fist-full!
Lol. No bother. I hope you get it sorted.
Let me know how you get on. Good luck!
socktug said:
Let me know how you get on. Good luck!
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Click to collapse
Well luckily, I called Orange (the original retailer) and they unlocked the IMEI straight away for me. Took about 5 minutes to get all the networks, and now I'm just setting up my 3 account.
thanks for your help sock. Without it, I probably would have gone mental.
When I'm old and grey and re-telling this story to my grandkids, I'll make sure you're portrayed in shining armour on a white steed.
Nice one, glad you got it sorted.
If you decide to have a film made of this, then I'll be happy to have Russel Crowe play my role, lmao.
socktug said:
Nice one, glad you got it sorted.
If you decide to have a film made of this, then I'll be happy to have Russel Crowe play my role, lmao.
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Russell Crowe? Why?!?! The guy can't even do an accent correctly.
Sent from my HTC Desire using XDA App
Jabbafat23 said:
Russell Crowe? Why?!?! The guy can't even do an accent correctly.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Be careful, he might just come over and kick your ass!
Sent from my HTC Desire using Tapatalk
Dekstar said:
Well luckily, I called Orange (the original retailer) and they unlocked the IMEI straight away for me. Took about 5 minutes to get all the networks, and now I'm just setting up my 3 account.
thanks for your help sock. Without it, I probably would have gone mental.
When I'm old and grey and re-telling this story to my grandkids, I'll make sure you're portrayed in shining armour on a white steed.
Click to expand...
Click to collapse
Hey Dekstar,
When u called Orange, what explanation did they have for the IMEI lock? Iv'e never experienced an IMEI lock in Denmark, except with stolen phones, and in some cases where companys bhought a lot of phones, and didnt pay...
ZibIeT said:
Hey Dekstar,
When u called Orange, what explanation did they have for the IMEI lock? Iv'e never experienced an IMEI lock in Denmark, except with stolen phones, and in some cases where companys bhought a lot of phones, and didnt pay...
Click to expand...
Click to collapse
I think it was something to do with a £10 debt or something from the previous owner, but I just said I got it second-hand, and they unlocked it.
So picked up a T-mobile G2 from a guy on craigslist. I forgot to check out the camera before I paid up. I came home and cannot get the camera to work at all. the camera app crashes everytime and I have to force close it. The dedicated camera button also does nothing at all. Have tried doing a factory reset a couple of time and have no luck.
Any ideas for options? I am pretty sure the warranty is not in play as I am the second(third /fourth) owner.
Looks like its running the stock firmware
Android Version
2.2
Baseband Version
12.28b.60.140eU_26.03.02.26_M
Kernel Version
2.6.32.17-g9ab3677
Build Number
1.22.531.8 CL277427
Thanks in advance
Did you try a 3rd party camera app to make sure the camera works?
No third party camera app works either. I think they all use the base app in the background or something.
At this point since you cant get your money back you might as well root it and install a different rom and see what happens.
Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk
Oops double.post
Just out of curiosity how much did you pay for it
Sent from my myTouch_4G_Slide using XDA Premium App
Strange, some others have mentioned it, have you tried rooting and installing a custom rom? Or is that something you didn't have interest in doing?
eunkipark92 said:
Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk
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Click to collapse
Hiw sure are you that this will work on a G2 that was purchased back in October? I have a legitimate problem....traded my N1 for G2 on craigslist and now the screen is white w/black lines. I have a custom ROM installed (but didn't tell them that). I called and they said it's not under warranty (since I'm not the original owner). I'm guessing that conversation is in the system, but I'm willing to try this method. This seems incredibly sketchy and it seems like they would have the phone in the system on the original owner's account.
Hello there,
i just found some selling his Galaxy Nexus, a half year old, no scratches and with original boxing etc.
We will met so i can check the phone, before i give him the money.
What should i check?
Are there any common things i should pay more attention for?
Thanks in advance,
GD
Signal issues.
(Also turn the screen off...wait ~2 minutes...and turn it back on. It should immediately display a data connection. Not have it pop up after ~10-15 seconds. This was supposedly fixed via software updates, but I've seen a couple people complain about it still.)
Screen issues (nav bar [the bar with home/recents/back] burning into the screen or weird purple/blue tints).
Saying it's charging when it's not.
Yeah normal stuff. Make sure the IEMI is clean, make sure there's no water damage, banding and other screen issues, etc.
You should check if it can maintain a 4g signal. Some nexus devices are defective. I have one. Vzw is sending me another one due to it. My wife's nexus is perfect. Mine will hold 4g and drop all cellular and data every 2-5 mins. 3g works perfect. About all I could think of checking on a used nex
Check the screen for purple tints/banding in grey and white backgrounds.
What's IEMI?
and how do i check for water damage?
GotDamned said:
What's IEMI?
and how do i check for water damage?
Click to expand...
Click to collapse
In short it is an I.D. for the phone that has to be clean to activate the phone. DO NOT BUY the phone without either going to or checking with your carrier making sure the phone can be activated and is not stolen.
The number is listed on the phone label under the battery.
The seller should have no problem giving the number unless it's stolen.
Sent from my Galaxy Nexus using Tapatalk 2
ok, but shouldn't that be IMEI?
i don't think it's stolen, because he has the original bill.
is checking with my sim-card enough to prove it's not stolen?
GotDamned said:
ok, but shouldn't that be IMEI?
i don't think it's stolen, because he has the original bill.
is checking with my sim-card enough to prove it's not stolen?
Click to expand...
Click to collapse
Ask him for the imei and Google free imei check. The website allows you to check the imei and if the phone is available for activation or not.
Sent from my Galaxy Nexus using xda premium
GotDamned said:
ok, but shouldn't that be IMEI?
i don't think it's stolen, because he has the original bill.
is checking with my sim-card enough to prove it's not stolen?
Click to expand...
Click to collapse
You're correct it is IMEI. Just make sure that the one behind the battery matches the one in settings/ about phone.
If it is a Verizon Nexus definitely get the IMEI checked because if an account holder hasn't paid their bill carriers can ban the IMEI from the network. There are free sites you can use to check this.
If it is a GSM model it isn't as serious since the device isn't branded to a specific carrier. There are Docomo Nexus's out there that have been reported to all have the same exact IMEI as one another and they're still using their phones fine.
Sent from my Galaxy Nexus using Tapatalk 2
You have to take the Gnexus apart to see the water damage sticker. So be careful with that
Hi guys I had flashed hellybean on my n7100 (UK phone on orange network) 2 weeks ago and then stupidly without thinking flashed an add-on which wasn't compatible with the rom. Unfortunately it corrupted my imei or I did something wrong when flashing various bits. I can confirm the rom was working brilliant until I started playing around with it. I cannot remember which add-on I flashed as I tried a couple of different kernels as well before I noticed what had happened. I didn't have a backup of my imei stupid me... (it changed the imei to the fake 004 number) as assumed from reading other posts and help topics I didn't have any service or network coverage. After a few days of trying my hardest to find a solution I had to give up and give into a warranty repair. So I reverted back to stock while using Triangle Away and Odin to put my correct regional stock non rooted rom into XXDMB2 and sent it back to Samsung.
Now they have cancelled the repair and are sending it back to me with broken imei no explanation given just cancelled and returning the phone.
Question is when it has been returned is there anyway I can inject the imei like the U.S. qualcomm version? (I know UK based n7100 doesn't have the qualcomm chip before anyone rips into me about it) I'm completely out of my depth with this one and I am assuming I have ruined my note 2 forever.
Any help will be much appreciated.
Well try to contact the user cvxcvx.
this is SPARTAAA
UtkarshGupta said:
Well try to contact the user cvxcvx.
this is SPARTAAA
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Click to collapse
Already been there thanks anyway I received an email from him, I read his post via a link he sent to me here on XDA and he cannot do it as it didn't work according to the testing he carried out quite recently.
Now I am totally lost and clueless, shall I just accept Ive killed my note 2 (as a phone anyway) through my lack of common sense by not backing up the efs
I have been searching but there is no solution to my problem that I can find anyway.
How have other users overcome this problem assuming they have managed to fix/inject/restore their imei number?
Demand answer for what reason they are cancelling the warranty repair and or try to force them if you can. Go to citizens advie borough and get documents with regards to consumer rights etc. If they think you ll give them a headache they might just get it done just to avoid issues. Ask your local paper to publish an article about it. Its all to do with how much you wanna push. Worst scenerio get them to repair it and pay the bill
Sent from my GT-N7100 using xda app-developers app
So the story unfolds as to why it has been cancelled, the screen has been cracked in transit to the service centre aaarrrrggggghhhhh. They have quoted me £138 for the repair of the screen before they look at the imei fault. So in having it returned and putting a claim in through my insurance absolute nightmare this is cannot believe this has happened. Thanks for the replies anyway.
Get insurance then get imei fixed
this is XXXDDDAAA
Are you sure it is the N7100? - Orange UK provide the N7105 AFAIK (That's what they sent me anyway!)
If it is the LTE version (The N7105) then your missing IMEI number is most likely due to having a Kernel for a N7100 installed. This is exactly what happened to me - took me hours to find and download the legit firmware for EE to flash with Odin - If you need it, let me know and I will upload it somewhere for you!
ruskairabbit said:
Are you sure it is the N7100? - Orange UK provide the N7105 AFAIK (That's what they sent me anyway!)
If it is the LTE version (The N7105) then your missing IMEI number is most likely due to having a Kernel for a N7100 installed. This is exactly what happened to me - took me hours to find and download the legit firmware for EE to flash with Odin - If you need it, let me know and I will upload it somewhere for you!
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Click to collapse
cheers mate im 100% its n7100 I had it from orange as soon as it was released iv checked to be certain it wasn't n7105 in case I mucked up somewhere it defo n7100 though thanks for the offer anyway
iamsloany said:
the screen has been cracked in transit to the service center
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Click to collapse
Regarding my Notes return from a Samsung repair .... the packaging was a joke. One postage sized stamp of bubble wrap in what looked like a bright yellow medical waste bag without the hazard emblem. I was stunned this thing survived its transit back undamaged.
Try to claim from post office
Sent from my GT-N7100 using xda app-developers app
Just got it back from samsung in the hope they may have repaired imei out of goodwill but there hopes and theres dreams and neither came true. Spoke to mobile phone insurance just had to email some paperwork off to them and it will be sent to them to sort out. FML
Sent from my GT-N7100 using xda app-developers app
Latest update from my problem finally got mobile phone insurance to sort the problem out (for anyone in the u.k stay away from peotect my bubble.com USELESS) had a new phone sent to me today. only took a couple of months to sort the problem out.
So im with my note 2 once again forgot how big and lovely it was lol. Bit dubious about flashing roms snd will always backup efs from now on. will root it later got the latest update over wifi soon as I turned it on.
Sent from my GT-N7100 using xda app-developers app
Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If the IMEI is blocked then the seller has reported the phone to be stolen. There's not much that can be done in that case to the phone. You can talk to the Seller if you want.
Doesn't sound like a police officer to me. Probably lied to you to make the sale. Either he reported it lost/stolen like Perseus said, or he never fully paid it off and stopped making payments. Either way, the device is now almost certainly considered to be stolen property. You can unlock it and sell overseas, but otherwise you are pretty much screwed I am sorry to say.
You need to call T-Mobile to find out why it's been blacklisted. If it's been reported stolen, or was never fully paid for try to contact the seller and ask about it. If you can't get in touch with him you may want to consider filing a police report.
Only other possibility, but highly unlikely, is if some a$$ cloned their device using your imei (either randomly entered or obtained some other way). In this very unlikely scenario it wouldn't be the sellers fault, unless he gave the IMEI to someone to use or used it himself.
It's much more likely the seller did this to you since this, unfortunately, happens all the time.
Like stated previously, there isn't much you can do if you can't resolve things with the seller.
Sorry to hear about your misfortune.. good luck though.
Sent from my SGH-T999N using Tapatalk
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Sent from my SGH-T999 using xda app-developers app
In the general section is a SIM Unlock thread. Should be on the first page or two.
If he is actually a cop, I'd call him up and ask about it. If he only recently cut his service, it may have been unintentional that you got screwed as a result. Maybe he had forgot all about it. Considering how long it's been, he probably had it close to paid off, so maybe he'd be willing to pay off the balance to T-Mobile to have it unblocked. Or it might be worth it to you, depending on the amount owed, to pay it yourself if he can't or won't.
Granted, it would suck to have to, but if he only owes like $50, might be worth considering.
Sent from my SGH-T999N using Tapatalk
bek23 said:
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Click to expand...
Click to collapse
If its not paid for then t-mo will release it after you pay up. Nexus 5 is ways away. You will have to go without a phone.
Unlock, ask T-mo or use online services on ebay
Well it is pre unlocked, or should I unlock again?
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bek23 said:
Well it is pre unlocked, or should I unlock again?
Click to expand...
Click to collapse
No Need. If you know its unlocked then go ahead and sell Overseas.
Thank you very much who helped me with this issue, and of course the seller cut his services and even his number is not available anymore, no replies from email, but I am happy that nexus 5 is play store now, yeey
Sent from my SGH-T999 using xda app-developers app