Develop Bugs

[Q] Sprint store Update?

My wife took her Evo to the Sprint store to get a new cover for her phone. She set her phone on the counter to get a credit card when a Sprint employee grabbed her phone and hooked it up to a computer. Any ideas on what they did..... btw she is rooted and now recovery is acting all screwey. Thanks in advance.
Dave

How long was it on the computer?
They may have run SLATE on it, which goes through all settings in the device to check for errors and battery saving methods. It shouldn't screw with recovery but it WILL NOT work on a rooted device.

She said it was pretty quick. Maybe the saw the super user icon or whatever and didn't do it. But her recovery is acting weird.... when I hit reboot it goes to the cwm icon and I have to do a battery pull to power down. Not a big deal I can still backup, restore, flash etc but can't power down from recovery screen.
Sent from my CM7 EVO 4G running ??? Kernel

maybe a recovery re-flash will clear that up?

Ahhhh!!!! Will try that when I get home. Thanks man!
Sent from my PC36100 using XDA Premium App

Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App

chefdave12118 said:
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can log in and then hit the thanks button.
Sent from my PC36100 using XDA App

k2buckley said:
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can hit the thanks button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I didn't know that, consider yourself thanked

I would be pissed, if someone grabbed my phone and just stared hooking it up and messing with it without my permission I would be talking to a supervisor and complaining. They have no right to do that.
We're comin from a pure power source.

miguelfp1 said:
I didn't know that, consider yourself thanked
Click to expand...
Click to collapse
Yea, I think that feature was implemented in the last update of the xda app. It definitely has not always been there. I just figured it out a short while ago myself! It comes in handy, for sure. Burn up those 5 thanks per day even quicker! Haha.
And yea, why the heck did the employee just grab it and hook it up??! Did he ask for permission? My anger level would not have remained low.
Sent from my PC36100 using XDA App

Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App

Well, I might have jumped over the counter too, it depends on the mood I was in when I walked in the store
We're comin from a pure power source.

chefdave12118 said:
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Agreed. Thief.

That'd be my first reaction.. WTF.. and why did he just grab the phone!?
You came for a cover, and instead it got hooked up to a computer... uh..

Ok. You guys convinced me. I'm finding that bastard...... Touching my wife's phone! Lmao. JK
Sent from my PC36100 using XDA Premium App

I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.

tailsthecat3 said:
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
Click to expand...
Click to collapse
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.

plainjane said:
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
Click to expand...
Click to collapse
What would I say? They effed up my wifes rooted Evos custom recovery? Her phone has been acting a little dopey since they did whatever they did.

For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....

tropicalbrit said:
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
Click to expand...
Click to collapse
true.
im contract free because sprint sucks and i call them on it. ive also received hundreds in credits...your voice needs to be heard. dont feel bad about complaining...it may take many calls and many different reps but stick with it. escalate, escalate, escalate. also, dont forget the better business bureau is on your side.
i hope you(op) get this rectified to your satisfaction...
i myself am disheartened about sprint services being turned off, disabled or roaming agreements being terminated across the country and may switch to either other carrier.

[Q] Lost my phone :( Any way to track??

Hi People,
as some of you may recall, just a couple of days back i decided to do some flashing with my wife's play. Installed ICS beta & DarkForest add-on.
However, from last night i am not able to find the phone
As luck may have it, the battery was dead too.
There was just a 15 min time frame when the maid was around the house (i know it's wrong to suspect but hell, i've turned the house upside down) when it went missing.
I wanto know is there any way i can trace the phone?
The sim is (or was) still in the phone at that time when the charge ran out...
And of course i have all the original documentation for the IMEI numbers and stuff..
Is there a way i can track the baby down?
Any help is appreciated!

As far as i can recall no technolgy can track a dead phone.

Unless the phone gets turned on...No and even then it's a long shot. What you need to do is install this app via google play https://play.google.com/store/apps/details?id=com.lookout.labs.planb&feature=more_from_developer and if your phone is turned on+connected ot the internet when its connected to the internet + logged into the google account you download plan B with you may just be able to find the phone.... Other than that your only option is to contact the authorities.

Xperia4life said:
As far as i can recall no technolgy can track a dead phone.
Click to expand...
Click to collapse
That's what i was afraid of

Nabeel_Nabs said:
Unless the phone gets turned on...No and even then it's a long shot. What you need to do is install this app via google play https://play.google.com/store/apps/details?id=com.lookout.labs.planb&feature=more_from_developer and if your phone is turned on+connected ot the internet when its connected to the internet + logged into the google account you download plan B with you may just be able to find the phone.... Other than that your only option is to contact the authorities.
Click to expand...
Click to collapse
Thanks.. so i need to install this app on any other android phone?

You install it on your lost phone via the Google Play website
Sent from my R800i using XDA

Just read about it.
Will install now.
It would certainly be miraculous if this works...

I'm so sad for you
I think it the maid cuz sometimes they do it!
That happened with my cousin, the maid took his 3GS for a while and she called her parents.....
Or look in around somewhere that you don't think you put it in.
Sent from my GT-S5660 using xda premium

hello all!
good news found the fone. my doggie assumed it to be something interesting to "play" with and had taken it outa the house.
am quite thrilled to say the least.. and so's the wife
thank you all for the concern & inputs!

Glad to hear it lol, maybe you should install where's my droid so you can find i next time it gets "lost" .

Nabeel_Nabs said:
Glad to hear it lol, maybe you should install where's my droid so you can find i next time it gets "lost" .
Click to expand...
Click to collapse
hehe.. in fact i already did... on the play & my Inc S.
BTW, PLAN B did not quite work...
After i found the phone & turned it on, plan b automatically installed..
The msg "Locate" which i had sent as per instructions just got delivered to the phone as msg & i didnt get the location of the phone

Is it scratched or something???
Inviato dal mio GT-S5660 con XDA Premium

Pancakes_Gio said:
Is it scratched or something???
Inviato dal mio GT-S5660 con XDA Premium
Click to expand...
Click to collapse
The pouch no loner lives & a few small scratches on the screen and sides..
changed the screen guard and the rest i can live with

Unless you have an app nope phone companies wont do it I was so pissed whwn I lost my old phonw and they woukdnt rrack it
Sent from my R800a using XDA

letmedanz said:
hello all!
good news found the fone. my doggie assumed it to be something interesting to "play" with and had taken it outa the house.
am quite thrilled to say the least.. and so's the wife
thank you all for the concern & inputs!
Click to expand...
Click to collapse
Can't believe how smart the doggies are these days, he actually figured out it was an Xperia Play!

Glad to hear you found it.
I have Look out installed on my phone encase I lose mine and I always try to keep the charge nice and high

Moved to Q & A

Qwertymash said:
Glad to hear you found it.
I have Look out installed on my phone encase I lose mine and I always try to keep the charge nice and high
Click to expand...
Click to collapse
What's the name of the app?
NYAN!!!

Look Out Mobile Security

letmedanz said:
Look Out Mobile Security
Click to expand...
Click to collapse
As letmedanz it is called Look Out Mobile Security
Sent from my GT-S5830 using XDA

My GNEX just got stolen!!

I stepped out to grab lunch and I suspect the guy at the deli took my phone when I put it down to get my wallet out. Of course he turned the device off, so I can't call it. I checked Google latitude and it shows my last location as IN FRONT OF the deli, but since the guy shut the phone off its been idle for two hours. Unfortunately I dont have a password on the device so my concern is he will get in there and mess around with my emails and so forth. Is there anyway for me to remotely setup a password/pincode on the device so that when he does turn it on its locked? Assuming its locked I should be able to track it using Google Latitude or perhaps install one of those other apps. Any help would be greatly appreciated...

disassociate it from google and change your password so he cannot access that. otherwise there is little you can do at this point. also contact your carrier to get it kicked off the network as well.

Darunion said:
disassociate it from google and change your password so he cannot access that. otherwise there is little you can do at this point. also contact your carrier to get it kicked off the network as well.
Click to expand...
Click to collapse
I am trying to install Android Lost on it now so that when he does turn it on it will have a PIN lock. However, once I have done that I plan on wiping the device if possible. How do I disassociate all the Google services on the device?

Not sure if this would work but you could log into the playstore and download the prey project app and make it install on your phone and then from there possible set it up from there website to add a lockcode and such
Im not sure though if the app will automatically download as soon as its turned on and if the app will work if you dont set it up though your phone
heres the link
https://play.google.com/store/apps/details?id=com.prey&hl=en

seanrobot said:
Not sure if this would work but you could log into the playstore and download the prey project app and make it install on your phone and then from there possible set it up from there website to add a lockcode and such
Im not sure though if the app will automatically download as soon as its turned on and if the app will work if you dont set it up though your phone
heres the link
https://play.google.com/store/apps/details?id=com.prey&hl=en
Click to expand...
Click to collapse
Since I already have Android lost (attempting) to run when he turns it on, at this point my primary concern is disassociating all Google services on that device. I am trying to figure out how to do that so if you have a suggestion please let me know!

As he said ..change ur Google password
sent from my limited edition red Gnex

http://support.google.com/a/bin/answer.py?hl=en&answer=166847
http://support.google.com/a/bin/answer.py?hl=en&answer=173390
maybe this is helpful a little?

Damn, bad luck. Maybe you can find something useful on the following link that might help:
http://www.pcworld.com/article/250040/how_to_locate_your_unprotected_android_device.html
If (hopefully) you can get this device back or for your next device anyway, I have one word for you: Cerberus
Good luck!
EDIT: NVM, seems all the stuff on that link has pretty much been suggested to you already

Install plan b
Change google padssword should be enough to disassociate it anyway
Inviato dal mio Galaxy Nexus con Tapatalk 2

Darunion said:
http://support.google.com/a/bin/answer.py?hl=en&answer=166847
http://support.google.com/a/bin/answer.py?hl=en&answer=173390
maybe this is helpful a little?
Click to expand...
Click to collapse
Those links are great, but they appear to be for Google Apps users. Is there something similar for "regular" Google users who don't have Google Apps?

If I change my Google password what happens when the thief turns my phone back on? Will he still be able to see the old messages in my Gmail inbox, as well as all my contacts? Also, if I change the password now what happens to a pending installation from a service such as Android Lost? Will it still be able to install or will it fail since it cant authenticate to the device? Lastly, if I wait for Android Lost to authenticate and then change my Google password will it still work?

Dude. I stead of messing with apps go back to the frikin deli and see if they found your phone. Tell them you have a tracking device and it says its last location was the deli and where you last left it. Why assume the deli cashier room it. Some Joe behind you could have taken it also and turned it off and ran off . That's what I would do instead of installing apps.
Sent from my Galaxy Nexus using xda app-developers app

Personally, I would get some animal tranquilizers and wait for the deli worker to be alone. Knock him out and bring him back to the deli after hours. Then put plastic tarps over everything and duct tape him down to the prep board. Using a scalpel, cut his cheek and save a drop of blood for your trophy. Put pictures of your GNex around the room and talk to him about his crime before plunging a huge ass knife into his chest. When done, cut up his body and place the parts into 2-3 garbage bags. Finally, take a boat out on the water and dump the bags.
That should take care of the problem...until the next phone is stolen...
Sent from my Nexus 7 using Tapatalk 2

ExploreMN said:
Personally, I would get some animal tranquilizers and wait for the deli worker to be alone. Knock him out and bring him back to the deli after hours. Then put plastic tarps over everything and duct tape him down to the prep board. Using a scalpel, cut his cheek and save a drop of blood for your trophy. Put pictures of your GNex around the room and talk to him about his crime before plunging a huge ass knife into his chest. When done, cut up his body and place the parts into 2-3 garbage bags. Finally, take a boat out on the water and dump the bags.
That should take care of the problem...until the next phone is stolen...
Click to expand...
Click to collapse
Seriously, you have issues.
Sent from my Galaxy Nexus using xda app-developers app

killyouridols said:
Seriously, you have issues.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Your name is killyouridols....
Sent from my LG-P930 using xda premium

ExploreMN said:
Personally, I would get some animal tranquilizers and wait for the deli worker to be alone. Knock him out and bring him back to the deli after hours. Then put plastic tarps over everything and duct tape him down to the prep board. Using a scalpel, cut his cheek and save a drop of blood for your trophy. Put pictures of your GNex around the room and talk to him about his crime before plunging a huge ass knife into his chest. When done, cut up his body and place the parts into 2-3 garbage bags. Finally, take a boat out on the water and dump the bags.
That should take care of the problem...until the next phone is stolen...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yes!!!!!!! Ahahahahaha XD. THIS^^^
Guys try not to freak out too much. It's everyone's favorite serial killers MO. It's from a HBO series on TV. Dexter is the name of it.
Sorry your GNex got stolen. I'd be livid. Hope you can recover it...
Sent from my Galaxy Nexus using xda app-developers app

rani9990 said:
Your name is killyouridols....
Sent from my LG-P930 using xda premium
Click to expand...
Click to collapse
LMFAO
get GEE`D

lookout security can remotely wipe your phone, but you need it to installed on the phone first.

Does the Deli itself have any security cameras?

I wasn't being overly serious
Sent from my Galaxy Nexus using xda app-developers app

How difficult would it be to fix my power button?

My power button stopped working. It's not the actual button, but i guess whatever is behind it. Does anyone know what the process is for replacing something like that? Luckily, I'm able to use an app to enable lockscreen and another app to use the volume rocker to wake the device, so I actually don't NEED to have it fix. Of course, if and when I decide to sell, i want it working.

my button broke too, is your phone also randomly restarting?
what app do you use for volume rocker and lockscreen

eagles16 said:
my button broke too, is your phone also randomly restarting?
what app do you use for volume rocker and lockscreen
Click to expand...
Click to collapse
This may help
http://forum.xda-developers.com/showthread.php?t=1584342
its only 3 pages wrong but someone posted how he fixed his power button

eagles16 said:
my button broke too, is your phone also randomly restarting?
what app do you use for volume rocker and lockscreen
Click to expand...
Click to collapse
I'm running cm10 Paranoid Android and it has a feature to use the gilume rocker to wake the device.
Oh and yes I was having random reboots. Maybe it's not the physical button. Maybe it is software related. I'm keeping an eye on that thread. Hopefully, there will be a solution.
Sent from my SPH-D710 using Tapatalk 2

pariah1570 said:
This may help
http://forum.xda-developers.com/showthread.php?t=1584342
its only 3 pages wrong but someone posted how he fixed his power button
Click to expand...
Click to collapse
Thanks for the thread but there wasn't a direct fix. I already took my phone apart today. Mad sure it was clicking. No dice, but I'm subscribed to the thread now. Thanks
Sent from my SPH-D710 using Tapatalk 2

No problem just trying to help in some way, instead of posting junk to get my ten posts.

pariah1570 said:
No problem just trying to help in some way, instead of posting junk to get my ten posts.
Click to expand...
Click to collapse
Thanks for the lead. I just got done ripping the phone apart and even tightened the power button. Still no go. My last option is to Odin back to el26.
Sent from my SPH-D710 using Tapatalk 2

As far as I know this isn't a software issue. My broken power button is driving me nuts but I'm not in the mood to send it into repair.

Are you covered under Sprint with either warranty or insurance? If you are, take it in. They will probably just replace the entire phone for you. I speak from experience.

crkdslider said:
Are you covered under Sprint with either warranty or insurance? If you are, take it in. They will probably just replace the entire phone for you. I speak from experience.
Click to expand...
Click to collapse
Nope. Neither.
Sent from my SPH-D710 using Tapatalk 2

jinwu57 said:
Nope. Neither.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I'm pretty sure tdunham started a thread in the General section about replacing a power button. That is probably going to be your best bet then.

word of caution..be VERY VERY careful when clamping down the power button with pliers...or else you'll break the button and be forced to upgrade to a new and better phone.
PS - my broken phone is now for sale: http://forum.xda-developers.com/showthread.php?p=33975509#post33975509

Restart
jinwu57 said:
word of caution..be VERY VERY careful when clamping down the power button with pliers...or else you'll break the button and be forced to upgrade to a new and better phone.
PS - my broken phone is now for sale: http://forum.xda-developers.com/showthread.php?p=33975509#post33975509
Click to expand...
Click to collapse
My phone has started to do that as well. It randomly restarts. I started having this problem when I clicked yes on the ota update from samsung while using a blazer rom. I wiped everything, running codename android's jellybean rom and still having these problems. I thought it was a battery issue as I had a previous battery that restarted every so often and the battery would be wiped out. Here, the battery doesn't get wiped out but it suffers a significant drop. In the previous case, the phone never restarted when connected to a charger but now, even the charger doesn't seem to help.

Mine started doing the same thing. I took it to sprint and they just sent me a new one. But a lot of ppl on the forums are having that issue
Sent from my SPH-D710 using Tapatalk 2

I fixed mine a few times by taking it apart..... my only problem now is battery at say.. 69 percent then reboot and its at 19
Sent from my SPH-D710 using xda premium

moparfreak426 said:
I fixed mine a few times by taking it apart..... my only problem now is battery at say.. 69 percent then reboot and its at 19
Click to expand...
Click to collapse
Whenever this happens take out the battery for a few minutes. When you put it back in you should gain a little, like maybe have 35% instead of 19%.

faceyourfaces said:
Whenever this happens take out the battery for a few minutes. When you put it back in you should gain a little, like maybe have 35% instead of 19%.
Click to expand...
Click to collapse
Do you think I have the dreaded battery bulge?... I'm almost scared to check
Sent from my Galaxy Nexus using xda premium

Random Airplane mode?

Hey every one. My wife has a totally stock Note 2. Its fully up to date from the last OTA. Its actually a warranty exchange since her first hand sets microphone stopped working..
So since yesterday her device has been randomly gong into airplane mode.. You can turn it off but it will switch back again in just a few minutes. She has had it just over a week and this just started yesterday.
She barley has any apps installed. And hasn't downloaded aided anything has permissions for changing that state..
I factory reset it. But that doesn't seem to have helped.
Any ideas? Should we just exchange it again?
Sent from my Nexus 4.

OK.. I see you guys are real helpful over here..
I just exchanged it.
Sent from my Nexus 4.

PJcastaldo said:
OK.. I see you guys are real helpful over here..
I just exchanged it.
Sent from my Nexus 4.
Click to expand...
Click to collapse
50 minutes might be a bit small for a time window to judge helpfulness... that being said I would say you made the right call. It definitely should not be doing that, and it seemed you already ruled out any sort of app or custom tinkering that may have driven such odd behavior. Hope the "third time's the charm" idiom holds for you on this one!

dwitherell said:
50 minutes might be a bit small for a time window to judge helpfulness... that being said I would say you made the right call. It definitely should not be doing that, and it seemed you already ruled out any sort of app or custom tinkering that may have driven such odd behavior. Hope the "third time's the charm" idiom holds for you on this one!
Click to expand...
Click to collapse
Haha yeah.. I'm impatient..
And I hope so. I consider this phone to be a top dog device.. Of it goes wrong again I might just have T-Mobile switch her to something different.
Sent from my Nexus 4 using xda app-developers app