Develop Bugs

Telus Desire HD Help Thread

Hi, I have an Desire HD from telus, It was rooted, s-off, then hboot-off to get fastboot commands, I flashed CWM 3.0 then CM7 and finally reinstalled the proper radio via fast boot.
However I seem to have no sound at all, not in the earpiece during calls or the back speaker.
Did I kill the phone?

mafiaboy01 said:
Hi, I have an Desire HD from telus, It was rooted, s-off, then hboot-off to get fastboot commands, I flashed CWM 3.0 then CM7 and finally reinstalled the proper radio via fast boot.
However I seem to have no sound at all, not in the earpiece during calls or the back speaker.
Did I kill the phone?
Click to expand...
Click to collapse
When you say you reinstalled the proper radio via fastboot... could you explain precisely what you mean? Usually HTC Androids of different hardware bands can still all use the same radio firmware.

When I downgraded it changed the radio so I put the telus one back on.
Sent from my Desire HD using Tapatalk

menu-settings-sound-volume
is it on max?

Yup it was at max, I ended up getting it replaced, I'm gonna hold out on rooting it and stuff until people find out why the telus version is having these problems.

mafiaboy01 said:
When I downgraded it changed the radio so I put the telus one back on.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
How did you locate the Telus radio to put it back on? To my knowledge there is no such radio easily available on the forums. Are you saying you made a backup of the radio and restored it later? Please clarify exactly how you did this and be as specific as possible. I have a gut feeling this is how you broke it.

Same thing Happened to me. bought a Desire HD this morning from telus, Rooted , S-Off and super-CID...
now theres no sound at all

Got it off the forum
Sent from my Desire HD using Tapatalk

hydroxide said:
Same thing Happened to me. bought a Desire HD this morning from telus, Rooted , S-Off and super-CID...
Return to stick and get it exchanged at TELUS.
We should have a warning for this before more people start rooting.
now theres no sound at all
Click to expand...
Click to collapse
Sent from my Desire HD using Tapatalk

mafiaboy01 said:
Got it off the forum
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Again... please give more detail? Can you provide a link to the Telus radio you flashed to your DHD?

cmstlist said:
Again... please give more detail? Can you provide a link to the Telus radio you flashed to your DHD?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=877295
Sent from my Desire HD using Tapatalk

Okay now I see what you mean. There's a thread.
Question: When you say you tried flashing back to stock, did you use the Telus Ace RUU that is posted on the forums?
http://forum.xda-developers.com/showthread.php?t=932771
And your sound still didn't come back?

No I didn't, I already got it replaced and haven't tried again. But it seems like more people are back.g the problem.
Sent from my Desire HD using Tapatalk

hydroxide said:
Same thing Happened to me. bought a Desire HD this morning from telus, Rooted , S-Off and super-CID...
now theres no sound at all
Click to expand...
Click to collapse
I would also try flashing the TELUS ruu as recommended above.
Sent from my Desire HD using Tapatalk

And let us know if that fixes it =)
If I am not mistaken, the route:
Downgrade -> Radio S-OFF -> Telus RUU
should lead you to almost back where you started from but now with S-OFF. If everything is functional at that point, perhaps you could permroot from there and put in the custom recovery. Then try flashing custom ROMs and hopefully the sound won't go away.

Ya, but still would be nice to know the root of the problem.
Sent from my Desire HD using Tapatalk

I wonder if there is a specific sound component in this phone that is just different hardware from the Euro/Asian versions, and the older firmwares (maybe in radio, maybe in HBOOT?) don't have a driver for it.
On the non-HD Desire there was an issue where if you try to downgrade to an Eclair firmware meant for an AMOLED phone and you have SLCD, you end up with no display. I am reminded of that. The quickest solutions were to upgrade back using the RUU with the right hardware support.
Thankfully it's easier to find your way around a no-sound phone than a no-screen phone!

Ya that does sound easier then the original one.
Where is the TELUS ruu?
Sent from my Desire HD using Tapatalk

mafiaboy01 said:
Ya that does sound easier then the original one.
Where is the TELUS ruu?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=932771
RUU_Ace_TELUS_WWE_1.84.661.1_R_Radio_12.35d.60.140 f_26.06.03.24_M2_release
This appears to match exactly the reported baseband version and build number for the unmodified Telus Desire HD.

mafiaboy01 said:
Ya that does sound easier then the original one.
Where is the TELUS ruu?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply to me at howard forums...
Here you go...
http://forum.xda-developers.com/showthread.php?t=932771&highlight=telus

[Q] Help me get back to stock!!

I have a Telus Desire HD and I managed to downgrade then root and Radio s-off,then installed Revolution HD 5.2.3 and everything is great.
However now i am selling it and the person that wants it says he wants it stock with no root or custom anything.
Honestly I don't know how to go about it to do this and that is why I need some help from someone that has more experience and knowledge than me.
Thanks in advance and if i left out any important info about my phone let me know and i will include it.

You should have made a backup of your stock rom .
if you did flash it though recovery. It will lose root. Still be s-off but they wont know ha.
failing that you need an official ruu. This is an .exe file used. With a windows pc. You will find these in the dev forum or the htc website. Ruu will.remove s-off radio-off and the eng hboot.
if you dort have a pc or cant connect your dhd to it. Flash a stock (but custom) ·rom and tell them its done.
.if they dont mod phones they wont know the difference.
Sent from my HTC Desire HD using XDA Premium App

Thanks twiztedvvv for replying...
I'm gonna run down once more what is on the DHD at the moment so I can get the correct info on how to bring this back to stock.
Revolution HD 5.2.3
Clockworkmod latest
cid TELUS001
ACE PVT SHIP S-OFF
HBOOT-085.0007
Radio-26.03.02.26_M
eMMC-boot
Oct 11 2010,12:47:02
Before I rooted and installed custom rom the phone had the Telus logo when it booted but now its gone since I rooted and flashed the custom rom.
I managed to download to RUU's...
RUU_ACE_GINGERBREAD_S_TELUS_WWE_2.43.661.1_R_Radio_12.56.60.25_26.10.04.03_M_release_194001_signed
and
RUU_Ace_TELUS_WWE_1.84.661.1_R_Radio_12.35d.60.140f_26.06.03.24_M2_release_168987_signed
So after reading this what is your recommendation?Do i still need the gold card to flash the stock rom?
Thanks for the help bud!

Personally i would go for the first one you listed. Connect your phone to htc.sync and double click the ruu. It should run the update and return your phone to stock. No goldcard or special method needed. Let me know if it goes well?
Sent from my HTC Desire HD using XDA Premium App

Oh man I think something is wrong....I fired up the first RUU and went trough all the instructions and hit update and it rebooted the phone to the black screen with the htc logo and its been sitting there for like over 30 min.What should I do,should I disconnect and try again or what.
I am so scared that this damn phone is bricked,please help!!
Edit:
Wow I almost got a heart attack and thought it bricked but was relieved when it booted up again.
But now I am scared to attempt this again and I don't know what went wrong.

Did it flash the RUU? or are you still rooted?
Sent from my HTC Desire HD using XDA Premium App

No,unfortunately it did not flash cause it got stuck at the black HTC screen and then I disconected the cable rebooted the phone.
And now I am totally scared to even make a second attempt but eventualy I will have to.What is the chance of bricking the phone while running th RUU?

I have never heard of it happening before but I don't want you to be the first.
I don't understand why it didn't flash. If Ruu are not compatible it won't try to flash them. Usually.
I know its not morally right. But could you flash a stock rom via recovery then remove the superuser app. Giving the impression of being stock. Will be safer for you.
Sent from my HTC Desire HD using XDA Premium App

twiztedvvv said:
I have never heard of it happening before but I don't want you to be the first.
I don't understand why it didn't flash. If Ruu are not compatible it won't try to flash them. Usually.
I know its not morally right. But could you flash a stock rom via recovery then remove the superuser app. Giving the impression of being stock. Will be safer for you.
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
Is it possible to even brick with RUU at all?I want to give it a second try but the thought off bricking is scaring me.I use to own an Iphone before I switched to Android and I had the worst experience with the Iphone that it left a mental scar on me.
Anyway I spoke to the guy that wants to buy my phone and he is basicaly now saying that he wont mind having the phone rooted but he would like to have a stock rom on it.
I tried to tell him that the current rom that I have on (Revolution HD 5.2.4) is way better than stock but he is not listening to me.

There are stock roms in the dev section. Ill grab a link for you if I have time. Bit busy at the monent sorry.
Idont think you can brick with an ruu but I'm not 100 percent. Id go with the stock rom through recovery.
Sent from my HTC Desire HD using XDA Premium App

twiztedvvv said:
There are stock roms in the dev section. Ill grab a link for you if I have time. Bit busy at the monent sorry.
Idont think you can brick with an ruu but I'm not 100 percent. Id go with the stock rom through recovery.
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
No problem bud I will wait patiently for that link.
Maybe the ones I have are not compatible or the wrong ones,I have no idea at all.
I apreciate your help my friend and I am sure glad I signed up here and I have a great deal of learning to do.Thanks again!

http://forum.xda-developers.com/showthread.php?t=1059563
This, I believe, is the best option. And the safest.
Its a standard zip to flash through recovery. Its rooted but as the person buying the phone said they want stock. This is the closest you will get without an RUU. Glad to be able to help.
Out of interest are you getting another android after selling your dhd.
Sent from my HTC Desire HD using XDA Premium App

twiztedvvv said:
Out of interest are you getting another android after selling your dhd.
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
I am definetely getting another Android.I am never going back to iPhone ever,it was a nightmare owning an iPhone in the past and it left me disappointed.
I am gonna get the sane as I have now a desire Hd but one that is new and comes with warranty.The one I am selling was used when I bought so no warranty.
I will let you know how it goes and thanks again for helping out,much appreciated.
Sent from my Desire HD

Not sure why the ruu failed. But if you want to give an alternative a try is run the ruu for the first two steps, right before it begins flashing. Go into your temp folder. You'll see a folder named bunch of gibberish. In there look for rom.zip. copy it and rename it PD98IMG. Place in the root of your SD card and flash through hboot

So I am on Windows 7 and where is this temp folder located specifically?
Could it be possible that the RUU failure is caused by win7?
Sent from my Desire HD

In the start menu search %temp%.
Not sure. Could be maybe a driver issue? Did you have USB debugging on? Maybe a bad download?
I've ran ruus on windows 7. So I doubt its the os

I think I did have usb debuging on....you think tat could be the problem?
And thanks for the search tip I managed to find the folder.
I will give this a shot in the morning with a nice cup of coffee .
Sent from my Desire HD

ive always have mine to have usb debugging on when connected to a pc, but not positive that it is required for the ruu. Ive only ran an RUU a couple of times.
Also do you have HTC Sync installed? if not install it and try RUU again. Personally i prefer the PD98IMG method though. keep us posted

I do have HTC synch installed so I think that can't be the problem.
I'll try the RUU method one more time and if it fails then I will try your method.
Thank's for your kind help sir.
Sent from my Desire HD

ok. let me know if it works. maybe try the other ruu this time. first one you tried must be wrong. good luck

Should I unroot?

I'm due my upgrade in a few days and am selling my beloved desire to one of those mobile flashback sites and wanted to know if I should unroot it as I have s-off and rcmix Rom installed. On these site they only really state that itmys full switch on.
What's your thoughts?
Sent from my HTC Desire using XDA App

I'd unroot it personally

And probably load Froyo on it too
@Eddy: Sold your Desire, have you?

If I was you I'd unroot it. Leaving on a custom ROM just means there's something for the cashback website to moan about (and possibly not accept).
Unroot. It's not like it takes long to do it.

thanks folks.
issue i have is that my desire is a branded t-mobile uk device and i rooted using unrevoked and every time i have tried to create a goldcard it hasn't worked.
is there any other way to unroot branded devices?

stewart30 said:
thanks folks.
issue i have is that my desire is a branded t-mobile uk device and i rooted using unrevoked and every time i have tried to create a goldcard it hasn't worked.
is there any other way to unroot branded devices?
Click to expand...
Click to collapse
Search for the threads on Goldcard. See my thread on "How to unbrick the Desire". It has a good Goldcard FAQ

Just got confirmation from fonebank. They accepted the phone even though it had root and s-off
Sent from my GT-I9100 using XDA App

[Q] No signal at all after rooting?

Hi guys I have a HTC wildfire, and when I got it, it was locked to Orange (UK) and
thought I would root it, I followed a full guide here on XDA and I used HBoot x.2 to x.1 downgrade then rooted with revolutionary and it has successfully been rooted with ClockworkMod Recovery v.2.5.0.1 and with any rom I flash, it will say "NO service" requesting a sim unlock code at lockscreen unlock.
I REPEAT ORANGE (THE ORIGINAL CARRIER) does not give me a signal.
Does anyone know whats wrong?
Do I need a newer radio?
I went to some market stools with people that have the XTC clip to unlock phones and they needed to find out the original carrier, I told them 'Orange' they said they can't do it because every sim card they tried, they couldn't get a signal so they couldn't modify it.
Thank you.

Try to Reflash the Radio.
Sent from my HTC Wildfire using xda premium

Yeah, most probably going to need a radio reflash... check out the complete wildfire index (stickied on the wildfire development forum) to find a list of radios.. try them all one at a time, and one should work!
Good luck!
Sent from my HTC Wildfire using XDA App

Yeah, update: I flashed a Rom that came with a radio update but it was the same radio so I guess reflashing was the solution lol, thanks
Sent from my HTC Desire HD using XDA

[Q] Need help Getting S-on for my device!

Hi all,
Recently, I used the Advanced Ace Hack Kit, to successfully root my DHD. After a few days, I wanted to return to stock for warranty purposes.
Then I came across this thead which explains how to go back to vodafone australia, I was with hutchison (3) australia.
http://forum.xda-developers.com/showthread.php?t=920876
This worked nicely getting unroot, stock radio and everything, except s-on.
I did use the correct nandroid backup, (instead of vodafone, i used a 3 australia one which i found here: http://forum.xda-developers.com/showthread.php?t=843998) and the correct CID, which was HUTCH001
I am unable to find a stock ruu for this particular carrier/country combo for the ACE.
Can someone, please help me in getting s-on on my device?
HBOOT Information:
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.09.04.11_M2
eMMC-BOOT
Apr 12 2011,00:55:45
Thnx in advance for a any help.

What you could probably try was to re-load a stock FROYO RUU back onto your device.
There should then be a Gingerbread OTA update which would put it back to S-ON.
I've accidentaly done this before and it went completley back to stock BUT I don't think it's an entireley safe option and there may be a chance that something goes wrong - like your phone gets bricked.

Thnx scaryshark, ill try it.
Do you mean s-on when you update with gingerbread ota?
Sent from my Desire HD using xda premium

rmuruga said:
Thnx scaryshark, ill try it.
Do you mean s-on when you update with gingerbread ota?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Yep! Sorry, that was a typo - fixed now!

Hi again, by anychance did you brick yours? When you tried it.
Also there are lots of warnings, not to flash froyo onto GB released handsets. dont really know what to do, damn
Sent from my Desire HD using xda premium

rmuruga said:
Hi again, by anychance did you brick yours? When you tried it.
Also there are lots of warnings, not to flash froyo onto GB released handsets. dont really know what to do, damn
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
What i would recomend would be to do a full wipe and install the stock froyo from BOOTLODER ie from a PD98IMG thing. ( i havent done this for over a year so my memory is a bit iffy, ypu should be able to find the froyo image from one of the rooting guides for, dont just jump in though i reccomend you throuroughly read those guides first).
Its ok to flash froyo onto it because the DHD was released as a froyo device, we didnt get gb untill about 6 months down the line
Also, ill explain my old situation to help you along.
I was on froyo
Accidentally updated to GB
Had to get temp root to get soff and goldcard etc to downgrade back to froyo
Back on froyo
Was supposed to install a rooted GB but accidently upgraded AGAIN back to GB by accident!
I then realised that my bootloader went back to stock with s on so i did that all over again
If i can find the guide ill try to get you some step by step instructions
Sent from my GT-P7510 using XDA Premium HD app

scaryshark said:
What i would recomend would be to do a full wipe and install the stock froyo from BOOTLODER ie from a PD98IMG thing. ( i havent done this for over a year so my memory is a bit iffy, ypu should be able to find the froyo image from one of the rooting guides for, dont just jump in though i reccomend you throuroughly read those guides first).
Its ok to flash froyo onto it because the DHD was released as a froyo device, we didnt get gb untill about 6 months down the line
Also, ill explain my old situation to help you along.
I was on froyo
Accidentally updated to GB
Had to get temp root to get soff and goldcard etc to downgrade back to froyo
Back on froyo
Was supposed to install a rooted GB but accidently upgraded AGAIN back to GB by accident!
I then realised that my bootloader went back to stock with s on so i did that all over again
If i can find the guide ill try to get you some step by step instructions
Sent from my GT-P7510 using XDA Premium HD app
Click to expand...
Click to collapse
DO NOT flash a froyo RUU is your phone was shipped with GB, you will mess the bootloader. Just try to find the GB OTA update.
Sent from my Inspire 4G using XDA

I second what glevitan has stated. If you have a recent Desire HD that came with gingerbread, never take the advice from someone who tells you to flash a froyo ROM. Not to mention, flashing a RUU or even a PD98IMG will not give you S-ON.
If your phone is pre Aug 2011 Then you may be alright in flashing the unbranded froyo and then let your phone update itself OTA. Good luck finding your RUU but I don't think it exists for Gingerbread.

So how do I find out what it was shipped with?
I got my original handset in June 2011, but had a problem with so, sent it to Vodafone for repair, they then sent a new Hutchison handset early this year. But as soon as I got it, I had to update it like 3 times to get to sense 3.0.
Does that mean it was froyo or GB?
Thnx for your help guys.
Sent from my Desire HD using xda premium