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It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
Please tell me you are kidding? YOU mishandled your phone and dropped it, causing physical damage. Now you want to take it into the store so they can exchange it and eat the cost? Go ahead and take it into them so they can laugh at you and essentially tell you the same thing.
Should have bought a case...
Sorry to hear. I dropped mine the other day and it doesn't have a scratch on it.
flameinthefire said:
It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
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No they won't exchange it over a scratch.
Sent from my Galaxy Nexus using xda premium
Wrap it in a case and learn from the experience.
Buy a replacement back on eBay for around 40 bucks and change it yourself.
Sent from my Galaxy Nexus using xda premium
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
flameinthefire said:
It has got scratched on the back on couple of places. I want to exchange it in radio shack is that possible?
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The battery cover is 5 dollars only at Verizon wireless website.......if the scratches are on the battery cover only then u will pay only 5 $ to fix it....
Sent from my Galaxy Nexus using XDA App
afma_afma said:
The battery cover is 5 dollars only at Verizon wireless website.......if the scratches are on the battery cover only then u will pay only 5 $ to fix it....
Sent from my Galaxy Nexus using XDA App
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its not the battery cover its the corners of the phone
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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low, that is low man.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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Oh sure, that will work. Please try that.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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This is THE reason places like Newegg used to have great return policies.
Just replace the cover, wrap the device in a cover and stop scamming the system.
If your within your 30 days you can exchange it. You might get hit with a restocking fee. Anyways if you want to make sure you get an exchange done, just brick the phone. Brick the phone to the point where it doesn't boot up. And then just play dumb tell them you woke up this morning and this happened. Trust me I work at Verizon I know the drill. The average radio shack employee couldn't tell you the difference from Odin and RSD... with the current policy radio shack has then they are forced to exchange it. Conclusion would be a faulty hardware. Yea its pretty low doing that, but I have done it multiple times. And its not like radio shack is my best friend, so your kinda screwing them over but they would do the same to you.
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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That would be dishonest. Better to have a few scratches on your phone than a guilty conscience.
Sent from my Xoom using xda premium
Too much internet police on here if he messed up and dropped it yes thats his fault
if he goes and lies and they dont believe him too damn bad
if they do believe him then good for him he got what he wanted
verizon wont exchange it over the phone right?
flameinthefire said:
verizon wont exchange it over the phone right?
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find out for yourself i doubt anyone will give u any help on this
flameinthefire said:
well i am not gonna say i am exchanging it because of scratch i ll say it doesnt work properly
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And the first thing they will check is if there is any physical damage to the phone...then laugh at you
Seriously dude, think before you ask a question and use common sense here.
yeah you cant get an exchange just because of scratches. 2 words.. large magnet
Isn't encouraging fraud breaking the rules around here? Not to mention illegal?
OP, I would advise you to NOT to scam the system. You may think it is harmless, but somebody, somewhere will suffer the consequences of your lying.
Besides, it's very dishonest. You're trying to get a new one by claiming a defect when YOU'RE the one who broke it? Come on, you aren't that much of a scumbag, are you?
Can anyone recommend a REPUTABLE site for finding an LCD replacement for this phone? I have seen many questionable sites with them, but I have 1 shot at getting this done and want to encounter as little risk as possible. Thanks everyone.
This place is pretty reputable, they've been around forever https://www.gounlock.com/details.php?itemId=7437 The price is a bit steep, but certainly better than what Ebay has to offer for the same product.
That was one of them I was looking at, but they have an F on their BBB report and never replied or attempted to resolve any of the complaints. Kinda worries me.
rebel1699 said:
That was one of them I was looking at, but they have an F on their BBB report and never replied or attempted to resolve any of the complaints. Kinda worries me.
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I was wondering how you made out finding a replacement screen for your Skyrocket. Please give us an update.
benmarvin said:
This place is pretty reputable, they've been around forever https://www.gounlock.com/details.php?itemId=7437 The price is a bit steep, but certainly better than what Ebay has to offer for the same product.
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I work at a cellphone repair store and that's where we get most of our parts. I highly recommend tthem especially if you're in the SF area. If you want to get it replaced, pm me and I can link you to my stores website if you live in the bay area
Sent from my HTC Glacier using xda app-developers app
http://www.galaxys3source.com/
Just thought I'd share
Just checked it out. Looks like pretty generic low end type of stuff.
Sent from my SGH-T999 using xda premium
Regardless of the quality of product it offers a wide selection. Thanks for sharing.
Sent from my SGH-T999 using xda app-developers app
I'm sorry, I dont subscribe to the "I dont know or recognize that brand name so it must be generic" train of thought. If that were the case I'd have never rcvd the sweet white carbon fiber battery cover I just got since it doesnt even have a name brand. Moral of the story, dont knock it till you try it
via Galaxy S III
Most, if not all of these same accessories can be found on eBay for a lot cheaper.
Sent from my SPH-D700 using Tapatalk 2
keekah said:
Most, if not all of these same accessories can be found on eBay for a lot cheaper.
Sent from my SPH-D700 using Tapatalk 2
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I'd have to agree with that. But most of if not all of those same accessories ship from Hong Kong too...everything ordered from the site I posted might cost a few bucks more, but they're shipped from the USA and arrive much faster. To some, that's worth the few extra bucks spent.
Gadgetz said:
I'd have to agree with that. But most of if not all of those same accessories ship from Hong Kong too...everything ordered from the site I posted might cost a few bucks more, but they're shipped from the USA and arrive much faster. To some, that's worth the few extra bucks spent.
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I am always willing to pay a little extra to get it from the states. I order stuff because I want it now, not in 3 weeks. I have my eBay app set up to show only US sellers for that reason alone. I know it's all the same stuff. I contacted Amazon about putting that feature into their app twice, with no response
Sent from me and my SG3
burghfan3 said:
I am always willing to pay a little extra to get it from the states. I order stuff because I want it now, not in 3 weeks. I have my eBay app set up to show only US sellers for that reason alone. I know it's all the same stuff. I contacted Amazon about putting that feature into their app twice, with no response
Sent from me and my SG3
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I hear ya. Some things I don't mind waiting for, others I want them quick and don't mind spending a few bucks extra.
burghfan3 said:
I am always willing to pay a little extra to get it from the states. I order stuff because I want it now, not in 3 weeks. I have my eBay app set up to show only US sellers for that reason alone. I know it's all the same stuff. I contacted Amazon about putting that feature into their app twice, with no response
Sent from me and my SG3
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Ditto lol
And that would be an awesome feature on amazon for real.
OP: Thanks for the link! About to browse it now, on the hunt for some chargers
Heh they have my cheap little Ebay temp case I bought. *And still use*
Although mine is full black it is the same case.
http://www.galaxys3source.com/samgxys3armor-18167.html
That site is so overpriced, it's not funny. Not one bit. Especially for cables, including MHL adapters! Good Lord! This is where the world should be buying its cables: www.monoprice.com
pieces of cake said:
That site is so overpriced, it's not funny. Not one bit. Especially for cables, including MHL adapters! Good Lord! This is where the world should be buying its cables: www.monoprice.com
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I buy all my cables from them, except when what I need is sold out
Gadgetz said:
I'm sorry, I dont subscribe to the "I dont know or recognize that brand name so it must be generic" train of thought. If that were the case I'd have never rcvd the sweet white carbon fiber battery cover I just got since it doesnt even have a name brand. Moral of the story, dont knock it till you try it
via Galaxy S III
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All those recognized name brands had to start off as unknowns at one point aswell. People these days cant seam to grasp that concept tho. Lots of times thats where NEW ideas come from. The NEW guys.
Well, sad day today. A golf ball landed on my galaxy s3's screen. Needless to say, golf ball > galaxy s3.
Called customer service to see how much it is to be replaced, and with my insurance, its a big 166$. Ridiculous.
EDIT:
My brother works at a Radio shack, and they'll fix it for like 100$.
Has anyone used Radio shack before to get a screen replacement? If so, how long did it take, and did they do a goob job?
feet taiserva
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
MiG8GT said:
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
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The 100$ is what my brother said, after looking online it actually ends up to being 329$.
I'm thinking I'll let T-Mobile do it... I don't want to risk destroying it myself..
Kind of sucks though, a golf ball dropped and cracked it as bad as it did, it's at the bottom, like right on the home button, but the crack went to nearly the top of the screen.
Did you check eBay?? I would think they were way under $100 for the screen.
MiG8GT said:
Did you check eBay?? I would think they were way under $100 for the screen.
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Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
MiG8GT said:
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
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Yea, I will look around.. But I do like that I can take it to T-Mobile, and they will loan me a phone while it's being fixed. I'll have to odin it back to stock though. Oh well.
Thanks for the input!
Can't hurt to check around. Anytime!
Ontop of having Radio Shack doing it...it will void your warranty...to keep your warranty either have T-Mobile or Samsung fix it.
Sent from my Galaxy S III
CodyRst said:
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
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Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
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Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
ucantak3dis said:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
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Yeah, I have had that experience as well... Although more often than not, I end up with a busted camera which is more than a *minor* defect...
Asurion sometimes sends out BNIB devices but only if a) they don't have a refurb on hand or b) you've gone through a few refurbs in a short time.
I tried fixing my Nexus One's cracked screen...ROYALLY ****ed it up (just a little too much glue & ripped a ribbon) and ended up wasting $150 even after selling it for parts on eBay.
I would say if you are thinking about doing it yourself and don't have a lot of patience/manual dexterity/proper tools & work environment, don't try.
Also I figure the S3 is probably a lot harder to take apart than my old N1.
CodyRst said:
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
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Yeah it may come plastic wrap and all but it's a refurbished one. Fixing the one you had at least you knew it was ok and how old it is compare to a used one that may bring a host of issues.
Sent from my SGH-T999 using xda app-developers app
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
CodyRst said:
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
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Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Towle said:
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
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Sounds good, just dont want to be charged for a battery or usb cable
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Five0nIt said:
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
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That thought makes no sense at all,
Sent from my Nexus 7 using xda premium
I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?
calashu said:
I managed to crack my tablet already . It's just the glass, the tablet works fine and the screen looks and works normally underneath. If I call samsung how much will it cost? Is it possible for me to fix it myself, or is everything fused together?
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Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.
Geordie Affy said:
Sorry to hear that. This is just my opinion but because this tablet is newly released I doubt you will find much on the internet on how to replace the screen on your own, I think you will also struggle to find the parts. Calling samsung would probably be your best bet if you want it fixed now or if you can wait a couple of months I'm sure there will be videos online about how to do it. Hopefully it works out for you mate.
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Would a warranty cover that anyway? I thought that just covers defects.
Han Solo 1 said:
Would a warranty cover that anyway? I thought that just covers defects.
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I should have made my point clearer, apologies, I meant that they should give you contact details of samsung aprroved technicians in the area but yes he would have to pay for the service.
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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if you purchased it with a premium credit card, you might be covered with that. You should check.
http://boardingarea.com/viewfromthe...on-pays-to-fix-my-samsung-s3s-cracked-screen/
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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Ouch. So then you'd have an $800 tablet. I don't know. Depends on your funds and ability to toss money around.
calashu said:
Thanks for the replies...I called up Samsung and they said to send it and they'd fix it for 200$..ouch. I'm not sure if that's worth it or not. I'm considering taking it to a third party computer repair shop or just dealing with it until the parts become widely available. It works fine, it's just ugly XD. This all depends on if the price was reasonable. Is 200$ reasonable to replace the glass? If it is I'll just ship it off to Samsung now
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I think $200 is way too much - I know this is easy for me to say but if I were you I'd wait a while, to put it into perspective the OLD note 10.1 Digitizer costs just $20 and maybe a few tools will cost you no more than $10.
Honestly I'd wait and see if its really difficult or not and then attempt it yourself if you think your capable to do it. I bet there will be videos online of people taking the 10.1 2014 edition screen apart soon but then again if you mess it up you've wasted a $500 device. Also call a few local electronic shops once the Digitizer becomes available on ebay surely they will charge a lot less for labour.
Like I said its easy for me to say all this but obviously you know whats best. Best of luck mate I really do hope it works out.
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
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It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
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I should get that with everything I buy because I drop things every minute and a half -_-
calashu said:
I purchased it with a prepaid debit card so no purchase protection. I think I'll just take Geordie Affy's advice and wait it out. 200 bucks is a pretty significant amount of money for me. The wait will punish me enough so I'll know to be super careful with expensive new items in the future lol.
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I would sell it on ebay for $75 less than what you paid for it.
You may get a bite.
Then chalk up the loss as experience.
Curious to know how much force did it take or what happened that made it crack.
Han Solo 1 said:
It's too bad you didn't purchase Square Trade protection for it. $99 but they repair it or give you what it's worth if it can't be repaired.
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Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.
Mr_Armageddon said:
Search online for SquareTrade discounts. I got 30% off mine for the GN 2014. If you are within 30 days of your purchase, you can still purchase a warranty, and claim it down the road at some point. That's kind of in the "Grey Zone", but may be your best bet until the parts are easily available.
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I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
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If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4
ajamudc said:
If I were you, I would get the SquareTrade warranty. There is no way that they would know about any conversations that you had with Samsung. Plus, even after you get this issue taken care of, it will still benefit you to have the warranty to tackle any future problems. They are pretty easy to deal with in my experience.
Sent from my SM-P600 using Tapatalk 4
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I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy
calashu said:
I bought in only about 3 weeks ago but....since I called Samsung and they have me on record saying it cracked, wouldn't ST find out from them and not cover it anyway? I really wish i had been more careful. I wonder how many months it will be until parts are available
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SquareTrade doesn't care if you ROOT your device. I spoke with one of their service reps, and asked that specifically before I purchased the warranty.
calashu said:
I'm just worried that since samsung sent me an email to send the tablet to them and everything, they have it on record that I called it in. Then when squaretrade calls them...Still though, I guess I can get the insurance and even if they don't fix it, it'll be useful to have for any future issues. I'm pretty clumsy
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I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4
ajamudc said:
I'm not sure I understand. If you buy a SquareTrade warranty, the warranty is with them. Samsung has nothing to do with it.
Sent from my SM-P600 using Tapatalk 4
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You're absolutely right...I'm just being paranoid. I purchased the warranty today. Thanks to everyone for your help!
My tab pro s cracked too, and I have no idea how. Is this screen particularly fragile? Mine shows pitting on the keyboard at the same place where the fracture begins. I'm thinking it might have something to do with the magnet that shuts it. Read on Amazon that someone had cracked theirs twice already and the screen was super fragile. ???