Hello all, long time lurker first time poster. First off this post is going to be pretty long, I apologize, but I think it's necessary to explain my situation in order to receive the best help I can get. For the tldr version skip to the bottom...
My first experience with Android was on a Huawei Ideos U8150 in late 2010. In California I used my Ideos with a H2O Prepaid SIM (no data). H2O uses AT&Ts network. The phone worked great! I loved it. I used Wi-Fi for my data and all was well. Fast forward a month or two and I moved to Vietnam.
In Vietnam I used my Ideos with Viettel. However, EVERY SINGLE TIME I put Viettel SIM in the phone the stock dialer app would crash and crash and crash. I was dumbfounded, WTF is my phone dialer crashing. I took the phone home and began to tinker with it. I discovered a few things after some time.
1) If I shut down, put the Viettel SIM in the phone and turned it on. The phone dialer would force close.
2) Then if I put the phone in Airplane mode the phone dialer app would stop force closing.
3) If I then shut down (while in airplane mode), wait a minute or two, turn it back on (it's back in airplane mode), wait about 10 minutes, turn off airplane mode, the phone dialer would NOT force close and actually get a signal! (If I waited only a minute or two after turning it back on it would still FC)
I was relived, I figured out how to get a signal! But it was a pain in the ass having to repeat the process. I lived with it for about a year. In that time I subscribed to Viettel 3G and the phone was fine. What does this have to do with a Galaxy Nexus? I'm getting to that part.
Yesterday, I picked up my brand new GSM Galaxy Nexus! I was sooo excited! I opened the box, admired my phone, popped open the battery cover, slid in the battery and SIM, turned on my phone and my excitement soon turned to frustration! The same damn problem!! The dialer kept force closing! I didn't think much of it since, hey I figured out how to get it working on my Ideos.
I repeated the process on my Galaxy Nexus and... it... did... not work. So now I am at a loss. I have no idea what to do now. I tried using my wifes SIM card (also on Viettel) on my Ideos and it works just fine. No voodoo dances or anything needed to get it working. I didn't get a chance to try her SIM on my Nexus but I will definitely do it as soon as I see her later tonight.
So now my only guess is that my SIM card is "bad". Can SIMs turn out bad? Can anyone shed some light? Does anyone have any tricks or tips for me? My Ideos stopped working correctly (touchscreen is wonky). So I would like to get my Nexus up and running as soon as possible. My wife suggested we go to Viettel and ask them to replace/exchange my SIM.
tldr: My Ideos with a Viettel SIM keeps crashing the stock phone dialer. I tried other Viettel SIMs and it works fine. I figured out a process to make it work. I picked up a Galaxy Nexus and my Viettel SIM again crashes my dialer. My process doesn't work on my Nexus. Suggestions?
OK, so I borrowed my wife's SIM and it worked on my Nexus. Needless, to say I was sure the culprit was my SIM. It's funny because it's been like that since day 1 on my Ideos. Anyways, this morning we headed down to our local Viettel office and transferred my SIM account to another SIM.
I popped the new SIM in and it works wonderfully. I guess this ends my "1 year saga". If I knew it was this easy I would have done it a long time ago on my Ideos.
Related
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
You might want to perform a hard reset. See the sticky at the top of the page.
Cinamon said:
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. Is there anyone out there with any ideas?
Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??
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What rom r u using? Have you called T - mobile and see if they had any signal reception problems in your area?, cause it can be a dead spot reception area.
Have you tried manually searching for other networks. Where I live, you can occasionally see TMo towers, but I do better to connect to a non TMo tower and be set on manual search.
Start, Settings, Phone, Networks (may be on second or third page)
Same here
I had the same problem with my Dash, and I gave up on it a year ago.
Symptoms:
Phone randomly loses signal every few minutes, gets it back a few minutes later.
Sometimes when it loses signal, it shows a SIM error or no SIM installed icon.
Battery meter varies wildly.
Actions taken:
Purchased new battery.
Tried another known good SIM (my wife's SIM - worked great in her phone).
Flashed WM 6.0 and 6.1
Result: Look at my sig
Anyone else experience this or have any ideas on how to fix? I don't even need the phone anymore, but it still stumps me and annoys me that such an expensive phone (it was expensive when I bought it 2.5 years ago) would suddenly quit working.
Thanks for the reply - at least I'm not the only one. Not that it helps, but .... did your Dash ever work when you first bought it?
Worked wonderfully for a year. I loved it. It started my addiction to smartphones and constant connectivity.
somehow...my gnxs no longer plays nice with att sms-outbound. after an hour with att help desk i got nowhere. they want i reset smsc # but i can't find where ics has the setting buried. when running *#*#4636#*#* it is clearly missing the number but i guess i'm incapable of getting the number to stick. i'm told to set the att sms call through # to 13123149810.
funny that since day one running my existing sim in the phone i have been sending texts no problem. do not know if related but bounce-back sms started after i flashed a new bake of Ir4 and also loaded up Widgetsoid2.x over the last 12-hours or so
any suggestions?
Put your sim back in your previous phone that AT&T saw you have last. like when this happened to me the last phone they knew I had was a iPhone 3G... since I bought the N1 outright and then went to the Nexus S and then f'ed up the settings on my own... I placed my sim card back into my iPhone 3G since i still had it and sent a test message and got a message back and then went back and put my sim back into my Nexus S at the time and I was fine again... f'ed up a little but it worked... try that...
jonnydopemsr said:
Put your sim back in your previous phone that AT&T saw you have last. like when this happened to me the last phone they knew I had was a iPhone 3G... since I bought the N1 outright and then went to the Nexus S and then f'ed up the settings on my own... I placed my sim card back into my iPhone 3G since i still had it and sent a test message and got a message back and then went back and put my sim back into my Nexus S at the time and I was fine again... f'ed up a little but it worked... try that...
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good solution. worked. fired up an old Tilt 2 and re-set smsc # which provisioned the att server and then replaced sim in gnxs and i can send sms again. it is amazing that att level 2 android help desk couldn't figure this out. thanks!
Hey guys, I have a Galaxy S3 from Wind (T999V) It worked perfectly fine for over a year. After the warranty was up, I decided to root since I didn't really have much to lose. I flashed everything from, CM to Illuzions ROM. Everything worked great. One night I was on the phone with my girlfriend, we got off around 12. I put my phone on charge and then the next morning I woke up around 6:30, checked my phone and all was still good. Then after taking my dog for a walk, I checked once again at 7:30, and I was not connected to wind anymore. I turned airplane on and off, hard resets, unroot and back to stock. I have actually tried everything. Spent hours upon hours with wind tech support, and they even gave me a new sim. Went to a warranty center to pick up the sim and even with the new sim my phone wouldn't work. While there, I asked if they could try the sim in a different phone, and it worked in the other phone, so I'm pretty much certain its a hardware issue now, though it worked perfect for over a year,
Can someone please help me, PLEASE?!?!?!?!??!?!?!!?!!?!?!?!?!?!?!?!?!???!!??!!??!!??!?!?!?!?!?!?!
P.S. Already tried to manually select a network, All it will find is Wind Away. I put in my friends SIM from bell and it got bars, connected to the network, just wouldnt let me place calls because it is locked to wind.
Sounds more like an account issue to me. Find someone with a wind phone, and try their SIM in your phone. The way it sounds to me after testing with the Rogers SIM, is that the device is fine. If it were hardware your friends SIM would have done nothing more than yours.
Sent from my SCH-I535 using Tapatalk 4
Yea, but when I went to the wind store to get my new SIM, they tested it out on another device so I know the SIM is working, so wouldn't testing his SIM on mine be the same as testing my SIM on any other wind phone?
No idea. All I know is you mentioned that when you tried a Rogers SIM it seemed like it worked, or would if unlocked. Only way to know is to try another SIM on your phone. Could be an account issue. But if it appeared to work as expected with his SIM, that tells me it's probably not hardware.
Maybe a wind tower is having problems....
Sent from my SCH-I535 using Tapatalk 4
Any help would be greatly appreciated, this issue is quite obnoxious.
My Verizon LG G3 was running 5.0.1 lollipop just fine until last wednesday.
I was sitting reading a phandroid article at my desk, when a message popped up saying sim card not recognized. I tried restarting, removing battery, and finally removing sim. Sometimes after restarting it would get a greyed out 3g signal and allow phone calls but no data and say entering global mode. I got on the phone with verizon and by the time they answered after pulling sim and doing a couple restarts it had started working again. It worked for a few restarts and a battery pull, but then stopped working about an hour later. I went to verizon store got a new sim card, and it worked phone. I switched it off global because they told me that wastes battery (is this bull**** or true?) it worked for a couple of days, then died again. Then it started working again the next day or 2, and it automatically forced the 5.1.1 update while in my pocket. It worked for a few hours after that then lost sim again. The next day it worked again. Now I can't get it working again.
I should also mention this might just be coincidental, but everytime it stopped working was within 10 minutes of me swapping in a fresh battery. Both of my batteries are official LG batteries, and I charge them with the official
TL: DR
my phone keeps not recognizing my sim and is now running 5.1.1.
Any ideas for what my next step should be?
Should I replace sim a 2nd time?
Should I do a factory reset, is there any chance that would fix this? (I haven't done one since I got my phone and used the image from my first G3. So my phone has done 3 updates without a FDR. But i'd really also hate to lose my progress on some games unless I absolutely had to.
Should I have verizon send it to LG for repairs (takes like 2 weeks) (I think it's still in warranty since I got the phone 12/16/2014) But that was after returning my first G3 i got in september i'm not sure when they start their warranty period
Should I replace it through my asurion insurance?
Other ideas?
Has anyone been successful shuffling SIMs after being hotlined, and currently having Verizon service? I'm assuming Verizon notices any SIMs activating in the N7 pretty quickly, but hoping I'm wrong. Anyone?
kat3k said:
Has anyone been successful shuffling SIMs after being hotlined, and currently having Verizon service? I'm assuming Verizon notices any SIMs activating in the N7 pretty quickly, but hoping I'm wrong. Anyone?
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I have been hot lined 3x. 1st time I waited a few days and activated with no problem. 2nd time when I went to activate, the sim wouldn't work. So I clicked Verizon's "free sim card delivery" button and had a new sim sent to me. It came I popped it in and voila my n7 was back in business. The 3rd time was only a week ago and after I realized they hot lined me again I called had my n4 activated, hung up, and reactivated the n7 I'm using now without problem. Will this happen a 4th time? Probably. But not for a minute at least, so no they won't notice right away if ever. And nothing to stop you from doing what I did.
tricktaylor said:
I have been hot lined 3x. 1st time I waited a few days and activated with no problem. 2nd time when I went to activate, the sim wouldn't work. So I clicked Verizon's "free sim card delivery" button and had a new sim sent to me. It came I popped it in and voila my n7 was back in business. The 3rd time was only a week ago and after I realized they hot lined me again I called had my n4 activated, hung up, and reactivated the n7 I'm using now without problem. Will this happen a 4th time? Probably. But not for a minute at least, so no they won't notice right away if ever. And nothing to stop you from doing what I did.
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Thanks. That's exactly what I was looking for. I have my previous phone activated after being hot lined, and am using N7 with a prepaid carrier, but the service is severely lacking. I was thinking about putting in the previous phone's Verizon SIM in, but don't like the sudden de-activation that happened originally, especially if it might only be a day or two. Also was not aware of the free SIM card on Verizon's site. Good to know. Will definitely re-SIM my phone this weekend!