I have a screen problem.
All over the screen it seems that there is a very thin strip of rubber or something.
On the right hand side, just below half way it seems that this has been pushed towards the greyish thing on the outside.
And it has been pushed up a little.
So i have put my phone sideways and there is a little dink which is where it has been pushed up.
Now you can see the dust is getting in the rubber thing.
And if you just roll your finger over the edge of the screen you can feel it.
Is there anything I can do about this?
you could perhaps describe it a little better, maybe take some photos..
I can not take a photo at the moment.
http://www.navigadget.com/wp-content/postimages/2010/02/htc-desire.jpg
The image shows three phones, but the one on the right, of it showing sideways.
Imagine a bump on the black thing, where the screen is.
So instead of being flat and smooth it is not!
sounds like a manufacturing issue, little hard to suggest things you could try. Might have to be a returns mission..
Sounds like you have dropped it or more likely it was damaged in transit from China.
Get it replaced.
I know that I have not dropped it.
I have been so careful that I put it back in the box when I am charging it lol.
It is always on a clean surface.
When I get a new device I am always careful. lol
It is like a baby! I suspect a lot of you are careful too!
I have only taken it out my house once or twice and that was when I went to work!
To replace it who would I have to ring.
Sorry i am a complete noob ... I am only 18!
Just to let you guys know,
I just rang up T-Mobile and got this very helpful person who will replace my phone!
She was very helpful and it was no nonsense!
She mainly did it because of my battery life and partly due to the screen!
I would greatly appreciate any insight as to how screwed, or not screwed i am. I poured 50% rubbing alcohol into my phone where the usb plug is on the bottom because the connection has been bad or loose. I was not thinking about the "touchy" nature of LCD screens, i just knew that rubbing alcohol was good for almost everything else. I dried the phone off, of course had the battery out the whole time... and let it sit for 13 hours. I turned it on, and after that, the screen is a lot darker (in certain spots, actually most spots) and you can see all these blotches inlaid into the screen. IS THIS PERMANENT? Can i use a blow drier with success? put the phone into rice? stick the phone right underneath a dehumidifier?? ive also read crazy things like spraying WD40 in there will displace the liquid, sounds dumb to me though. Please offer me some insight, is this happening because there is liquid in there still? or because the chemical nature of the alcohol permanently ruined or stained the LCD components? THANK YOU VERY MUCH FOR YOUR TIME.
No responses? I've gone with inserting the phone into a vent of a dehumidifier, on high, with a space heater a foot away to help with evaporation further. if this doesnt fix it, nothing will. Can anyone who has better knowledge of LCD's then me (obviously) tell me whether or not there is any hope?, waiting to see what happens is driving me crazy.
Nice troll attempt, but looks as if it isn't going to work.
No human being who's able to type is actually that stupid.
as if i dont feel like an idiot. so moisture voids a warranty, insurance with ATT doesnt care right?
I had the same problem with a blackberry.
I used a contact cleaner to clean the usb port and some of it entered into the layers between the lcd glass plates. I make circles and cloudy lines across the screen. What I did was place the phone on the dash of my car on a hot sunny day. After the day in the sun the contact cleaner had started to evaporate from under the screen. Rubbing alcholol has a very high evaporation rate as compared to the liquid used to suspend the liquid crystals. I would try a hot light buld placed 6 to 10 inches above the phone to heat it slowly and evenly. The rubbing alcohol should eventually evaporate/dispurse to the edges of the lcd glass plates and remove itself. The hairdryer may also work on medium heat. If it is no longer hot where you live the dashboard techniques may not work for you. I may take a day but it worked for me.
Good Luck.
Thanks very much for a glimmer of hope. I appreciate that. Its no longer warm here in the northeast so im resorting to methods similiar to what you said, and actually had a light bulb on the phone that i use to keep my reptiles warm, earlier today. I really appreciate your response. The thing that worries me is that it was 50% isopropyl alcohol, so the other 50% percent is water, obviously i feel like an idiot and was slightly buzzed, not thinking. Im hoping the water aspect of the solution doesnt screw me, id rather have dumped 100 percent alcohol on it. what did this cleaning solution you used consist of? Once again, thanks for your response because the stupid feeling of "im an idiot" has been eating at me all day, now i feel some hope. and possibly less stupid. once again, i do know im a freakin dummy for not thinking about this first, etc. thanks for the responses.
If you have insurance in addition to your warranty, as you stated, AT&T should cover the water damage just the same. You could just called them and ask them to confirm or deny that they would cover it, though. Otherwise, if you're using the light bulb, Make sure to keep an eye on it so you don't damage the digitizer. Plastic does melt.
I SINCERELY appreciate all the input guys, as opposed to giving me the run around. GREATLY APPRECIATED, THANK YOU! Will post the results of this in due time.
Well, after 24 hours of first putting the phone under a heat lamp, then literally shoving the phone into a dehumidifier, with a space heater nearby to aggravate evaporation, turned the phone on after all that and the screen seems improved but still far from acceptable. So i came across the old "put the phone in rice trick" im goin balls to the wall, phone is submerged in rice, multiple silica packets, and to top it off i put a heat lamp 10 inches above this rice/silica concoction, after an hour of doing this i already saw a considerable amount of water condensing onto the inside of the rice bag. Will post the results, ive heard 6 hours works for people, 24 hours, 3 days, and a couple weeks in extreme cases, most seemed to resolve. I think ill wait 24 hours, most people dont use rice AND silica AND a heat source. And ill take another dig at myself: I know most people (the majority of people) dont pour liquid onto their phone intentionally.
Just keeping the community informed. And again, thanks for the helpful responses.
ITS NOT AN OLD WIVES TALE OR AN URBAN LEGEND!!!!!
After 24 hours of my phone being in a bag of white rice, with silica packets, and a warming bulb 8 inches above, the screen looks freakin amazing! there are only a small amount of pixels at the bottom of the screen that look wet, i 99 percent have my screen back! NO NEED FOR A NEW PHONE NOW!!! Just letting it shake and bake for a little more to get that tiny remainder out. When i first heard about rice working (after having tried a dehumidifier) i thought theres no way in hell that is going to work. I was a skeptic, used this as a last resort (should have been my first resort and will be in the future), and am definitely no longer a skeptic about this method. IT WORKS!
I AM AMAZED.
You should have posted before, during, and after pics of this little experiment. It would have been interesting. Perhaps you could spill some water on it and try again with pictures.
Hope for solution
The solvent that i used was a cleaner with a lubricant in it. All fluids had evaporation rates that vary on their molecular size and shape. The alcohol with evaporate first because it has a higher evaporation rate than water. Mine took a while-approx a week- of slow applied heat. If you can't get it repaired under warranty and are willing to risk it you can try this. I had a plantronics earpiece that fell into a cup of coffee. I filled a glass with rubbing alcohol %70 and dropped in the earpiece. This dillutes the water and rubbing alcolol (iso-propyl) alcohol will bond to the remaining water and increase the evaporation. You can also used denatured alcohol (methanol) avalable at Lowes. It contains no water and evaporates even faster than isopropyl. Test spot first. Make sure it doesn't damage the case. Danger is my earpiece did not have a screen. I still use the earpiece today. Make sure you take the battery out during this process and leave out untill dry. Ware flowing air will be the best thing to blow over your phone to help it dry.
Good Luck.
I have nothing to gain by saying this worked : ) only you do.
Thank you for the info, I will consider it in the future. I dont mean at all to be rude, I appreciate your time and efforts, but to me right now, my phone is as good as 100% golden!
CAJUNFLAVOREDBOB, i wish i had taken pictures of this to prove the results, but to be perfectly honest as i said, i did not expect this rice method to work whatsoever. I was completely skeptical, so to me pictures were pretty much pointless. I've had retarded anxiety for two days now thinking about buying a new phone and reloading an appreciable amount of data. So considering how much anxiety I suffered, while I am confident that if I did get my phone wet again, and take pictures of the whole rice process, it would prove it works.. I am not willing to deal with the anxiety of waiting more then six hours for my phone, I'm not a gambler, and Unemployment is a ***** lol. I was skeptical, but I have my phone back as I knew it, thats all I can say : )
This will only help you, blast me all you want
I think everyone should read this thread and save themselves from a lot of anxiety after getting their phone wet by putting it in the washer, toilet, whatever. People are gonna get annoyed because I brought this thread back to attention but guess what. I DONT HAVE STOCK IN ANY RICE COMPANIES OR SILICA MANUFACTURERS. I have nothing to gain by bringing attention to the fact that this really works, and incredibly. Hope I help someone out there. And if you have crap to spew about me posting this. I DIDNT SQUEEZE YOUR HEAD, keep it in.
I'd like to help someone. Read this thread and keep this solution in mind for the future. Thats all. Here comes the groaning because I brought this thread to the top of the list, whatever, its with nothing but good intent.
Happy New Year. Read this thread for your own benefit if you run into some kind of moisture scenario this year.
if people get mad at me for posting in this thread again, karma will come and splash water all over your phone. I dont have stock in any rice companies, nor do i know any asian people (and thats not by discriminatory choice at all) this thread is meant to help YOU. Not me.
If everyone would bump their thread to the top all the time, we'd have lots of threads with completely useless additions in the last x number of posts (so far, 4 in this thread).
ok.. good point... anyone reading this thread: There is no reason to read past post #13. everything after that isnt really important, but read everything up to post 13.
Bumping the thread once a month or so is fine, but once a week is excessive if you aren't adding any new information. Plus it gets mod's attention as spamming the board. This thread does have good information, but it would be best if you wouldn't bump it more than once a month.
Read about some users on the IncS that had the same issue. Just curious if anyone with the Inc.2 has this happening. I have two little specs under the screen on of each side of the screen =/
Not that I have noticed, and the phone has been in and out of my pockets all week. I guess it would have to do with the tiny gap between the screen and the sides of the phone?
Probably. I have had mine since the first week of release. It's only two, but when I owned the iPhone 3G it had an issue with dust under the screen. I had it replaced once and it happened again but I just ignored it.
It's not a huge deal, but just kind of annoying knowing it's there.. (OCD? )
YEah I'd feel the same way about it...the last device that happened to me on was the my PSP, bugged the crap out of me but eventually I learned to forget about it
This happened to me with my Droid 1. I made the mistake of using a can of compressed air to get the dust out of the cracks i couldnt remove myself. This then caused so much dust under the glass the phone looked horrible. So if anyone decides to do this also DONT. Learned my lesson the hard way.
Im posting in regaurds to that phenom known as "zombie finger". I appearantly have the zombie finger affliction, and curious as to why. Old school resistive screens dont have this issue.
A little background, growing up electronics have been known to act strangely for me. Infrequently, computers which normally work fine for others had a tendency to just fail when i would try to just power them on. Only thing that would fix this 100% of the time was standing up and allowing someone else to sit down and boot up.
In one town, there was a series of street lamps which would turn off when i walked close and turned back on after i passed by. Albeit this didnt always happen, however my friends could never get it to happen.
Appearantly, I am somewhat sensitive to e.m. fields, best description of the sensation would be pressure. I start feeling more pressure around my face, giving me a slight headache and causes me to either cross my eyes abit, or makes me want to just close my eyes.
Watches and such tend to drain quicker than normal, i give them about a month.
Sticky hand syndrome as well, meaning, i can place my hand on light enough objects (paper, plastic cards, small stationary items) lift my hand up and whoa magically levitate the object with me. Flat handed palm down with verticle lift. Touchscreens suffer from this effect due to my finger not wanting to slide across the screen (when its actually registering my touch).
Could these experiences be linked to each other in some fashion? I do know my body chemistry is different than most (A.D.H.D. is fun) , and blood type (AB-, yes im one of the 1% of the population). This issue has been just a minor annoyance to me, however intriguing. Anyone have any insight into this?
Sorry about the long winded nature of this post.
Reading your post I presume your means of transportation looks like this??
http://api.ning.com/files/Y9Yc5qVXV...g6nT0ZT4QkofobRz-GtzXibYTQf/maxresdefault.jpg
lol
HANSB57 said:
Reading your post I presume your means of transportation looks like this??
api.ning.com/files/Y9Yc5qVXVzT2wwbUaGper0-wfwx6363UTkCEJnn9Tz7h81klJBfIjMYq0Sld4w33zSx28g6nT0ZT4QkofobRz-GtzXibYTQf/maxresdefault.jpg
Click to expand...
Click to collapse
I wish lol, no... Sadly i drive a Ford Ranger. =(
I guess some of that does sound a little strange.... =/
Last week my wife noticed she has a pretty deep scratch on her phone. I was just looking at it thinking it has to be transfer or something. I've tried like hell to scratch my screen (since I've got to be give it back- eventually -maybe) with my knife. Well I was just looking at it again and turns out it's got a hairline scratch over halfway down one edge. Maybe this edge screen ain't so great after all.
You got replacement on ebay.
this was discussed long time ago, if there is a scratch, someone made it, as to how or when, people tend to forget or notice about it
Hmm. I don't know.
Judging from the photos, it looks like it's on the left side of the screen, yes?
That's where the battery is.
Did your wife complain about overheating batteries?
No she said it never got warm and it's not bulging. It's literally on the curved part and thin. Very hard to photograph. She says she didn't drop it or anything but she is a chick and just puts it in her cavernous purse. I on the other hand have attacked and scraped my phone with a knife on several occasions and it's fine. Some very very fine scratches that you can only see when the screen is off and just barely. I don't think there are from the knife. Probably sand or something (I work in the concrete industry). Mostly the screen seems indestructible until I see hers. Still trying to decide what to get next. Don't want to but i see no choice. I'm on at&t and their phone selection sucks monkey balls.