Develop Bugs

[Q] Returning htc evo to sprint help

Ok so im having the loose usb port problem with my phone and im going to be sending it in for warranty exchange. One thing is i rooted my phone and the S-off shows up if you look. Also i never installed custom roms or anything so it looks like a normal evo if you flip through the menus and stuff. Superuser is also gone and no root apps or anything is on the phone just that it shows s-off if you look. So will sprint look for the s-off when i ship it back to them a charge me or anything?? im also running the OTA 2.3.3

htc-evo-4g said:
Ok so im having the loose usb port problem with my phone and im going to be sending it in for warranty exchange. One thing is i rooted my phone and the S-off shows up if you look. Also i never installed custom roms or anything so it looks like a normal evo if you flip through the menus and stuff. Superuser is also gone and no root apps or anything is on the phone just that it shows s-off if you look. So will sprint look for the s-off when i ship it back to them a charge me or anything?? im also running the OTA 2.3.3
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Click to collapse
Different stores have different standards for root. My store here in knoxville told me, of course after I've unrooted sadly enough, that they do not check for s on. They only look to see if you have a custom Rom. And especially if it is a hardware, the rep told me they don't normally care either way. If it is software related, they will not work on a device running a custom Rom.
Sent from my PC36100 using XDA Premium App

ok well im actually sending it to sprint so do you think they will look when they receive it?

htc-evo-4g said:
ok well im actually sending it to sprint so do you think they will look when they receive it?
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Click to collapse
I'm curious as to why you are sending it? Going to the store is easier. And also, if they don't fix rooted devices, all they can do is tell you no and send you away.
But personally I don't think they will check. Especially because your issue seems to be a major hardware issue.
Sent from my PC36100 using XDA Premium App

well ill trying going there again but when i was there they treated me like i was stupid and must have taken my truck and ran my phone over millions of times just to break the small internal usb port! like really?? when i go what should i say? the first time i went i said my usb port is broken and they told be i abuse the phone as i expressed and there repair tech had left already.

htc-evo-4g said:
well ill trying going there again but when i was there they treated me like i was stupid and must have taken my truck and ran my phone over millions of times just to break the small internal usb port! like really?? when i go what should i say? the first time i went i said my usb port is broken and they told be i abuse the phone as i expressed and there repair tech had left already.
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Click to collapse
I also have had bad experiences at Sprint stores. They all seem to treat you like you're dumb, but soemtimes you get lucky and get to speak with a nice respectful rep.
Here is what I would say/do.
First, do you have insurance? That is very important.
If you do, try this. But proceed with caution.
Take your micro usb cord and really jam up your slot. Like, really bend the attachment piece out of place.
Go in and tell the rep that your device does not charge properly and really needs repair or replaced. Ask nicely. I'm sure those peeps deal with jerks all day long. Prolly why they dish back out to some of us nice folks.
Show the repair tech the damage.
If you have insurance they will be more than happy to help you.
If you don't have insurance please please please do not take this route!!!
Sent from my PC36100 using XDA Premium App

nope dont have insurance and the phone is only 7 months old and im having this problem and dont want to have to shell out mounds of cash to fix a pretty much brand new phone. wont sprint acknowledge this is a problem and replace it regardless?

htc-evo-4g said:
nope dont have insurance and the phone is only 7 months old and im having this problem and dont want to have to shell out mounds of cash to fix a pretty much brand new phone. wont sprint acknowledge this is a problem and replace it regardless?
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Click to collapse
Oh.......
Here is the deal. I've asked several different sprint reps about this over the phone as well as in the store.
Once you purhase your Evo, sprint gives you a 30 day warranty. Within 30 days, you are eligible to return phone, trade phones, or replace phone with a brand new one if there are manufacture defects.
After 30 days, your Sprint purchase warranty ends. But HTC also has a warranty. It is a one year limited warranty. It is mainly for defects and other various issues. Basically, you send your phone ($6 shipping handling) to HTC and they diagnose it. If it is manufacture defect, they either repair or send you a refurbished device without charge. If they decide it is user error or you damaged phone, they call or email you to inform you that you have two options. A. pay full price for repair and shipping back home. B. Pay 35$ fee to get phone back unrepaired.
The deal is this. Sprint offers you the service and guarantees you service and only the service. Your device was not made by sprint but by HTC, and being so, issues must be dealt with through HTC...unless you purchase insurance.
This is my advice to you. Call sprint. Ask them about insurance. It is $7 a month. Ask them how soon it takes affect after you purchase it. Usually is immediate. Then, in the next week or so, go to sprint store. Now you have insurance and they will deal with you and repair your phone right there and then. And if you want, later after your device is fixed, you cancel insurance.
Sent from my PC36100 using XDA Premium App

ok ill go with the insurance way. they wont suspect fraud or anything thats the only reason i didnt want to do the insurance method

Whatever you decide to do, good luck to you!
Sent from my PC36100 using XDA Premium App

[Q] Quick Question about Rooted Phone at Sprint

I'm 100% positive I just bricked my phone. I was not thinking last night and pulled the battery while flashing a radio update. I know that I've got a literal brick on my hands but I had a couple quick questions:
Can Sprint tell that my phone is rooted at all if I take the SD card out when I bring it in?
Is there are actual solution to this problem that involves NOT taking my phone to Sprint?
I'm prepared for ****ty answers, but I've got high hopes that I'll just eat the insurance cost and get a new one.

thistimearound said:
I'm 100% positive I just bricked my phone. I was not thinking last night and pulled the battery while flashing a radio update. I know that I've got a literal brick on my hands but I had a couple quick questions:
Can Sprint tell that my phone is rooted at all if I take the SD card out when I bring it in?
Is there are actual solution to this problem that involves NOT taking my phone to Sprint?
I'm prepared for ****ty answers, but I've got high hopes that I'll just eat the insurance cost and get a new one.
Click to expand...
Click to collapse
There are quite a few threads about brick restores...might want to look them up...but if you can get to recovery most problems will be solved. I would confirm brick before panic...I mean it will all good intentions.

thistimearound said:
I'm 100% positive I just bricked my phone. I was not thinking last night and pulled the battery while flashing a radio update. I know that I've got a literal brick on my hands but I had a couple quick questions:
Can Sprint tell that my phone is rooted at all if I take the SD card out when I bring it in?
Is there are actual solution to this problem that involves NOT taking my phone to Sprint?
I'm prepared for ****ty answers, but I've got high hopes that I'll just eat the insurance cost and get a new one.
Click to expand...
Click to collapse
Did something like that to my captivate on at&t and all I did was take it in and told them that when I woke up there was a black screen and I couldn't do anything, and I just acted really stupid and told them that I had no idea what happened to it. Play real stupid and it might work or idk, see they can jtag that device
Sent from my SGH-T959V using xda premium

I appreciate it. As for the brick restore methods, unless there's one for a "completely dead, USB doesn't recognize it, and LED doesn't turn on" brick, then I'm just wasting time. I looked at most of them, and they all require the phone to actually do something... which mine will not.

Damn, sorry to hear that. Yeah if its not doing ANYTHING I would just bring it in an claim insurance on it, tell them you have no clue what happened, just woke up and it was like that (like someone else said to do). Good luck. I'll keep my fingers crossed for you.
Sent from my PC36100 using XDA App

It could be if your lucky you might have just fried your battery somehow maybe and I mean MAYBE you still get lucky and that's all it is assuming you haven't tried switching batteries yet lol if that's not it, sorry for your bad luck. I'm pullin for ya man
Sent from my PC36100 using xda premium

I wouldn't worry about it. If the phone won't turn on and you take it in & just play dumb, they'll give you a replacement. You won't have to pay the deductible. You lost whatever data you didn't have backed up, but other than that you don't have much to worry about.
There's no coming back from pulling the battery during a radio update, and I doubt Sprint will make it difficult for you. If they do happen to tell you that you have to pay the deductible, argue against it or take it to a different store. Most likely they'll just file a claim and get you a new (or refurbished) phone within a day or two.
Good luck!
Sent from my PC36100 using Tapatalk

I went to my Sprint store the other day. They said they don't care if it's rooted or not. Just bring it in and they will look at it. They said usually they can fix most problems.

Just to update you folks that may have also been interested:
I went in and played stupid. I also pulled my SD Card so they couldn't use that against me. This was the dumbest thing I've ever done to brick my phone, but it looks like all is well. As of today they said they've already ordered me a free replacement due in on Monday. Apparently it won't even cost $100 due to having TEP. I'm not sure that I believe that, but that's what the guy said on the phone. If anyone is interested I can update this once I know more.

Sprint openly supports rooting.. Idk if anyone else knows that.. After the new policy kicked in, they might as well just say that seeing as how the TCs are required to work on rooted devices. If they can't fix them, its a DHRP. that's the word on the street anyway
Sent from my nocturnally stocked EVO using xda premium

That's good to know. I took my phone in 2 or 3 weeks after the Gingerbread update and all the tech did was ask if it was rooted. Someone looked at it the day before and and I had just unrooted it about an hour before that. Someone else was telling the tech to look for the s-on/s-off. I really don't think the tech cared. Glad they might have changed.

Yet my friend Rachel, who is a tech at the local store confirms yet again that they are NOT authorized to work on Rooted phones......

HipKat said:
Yet my friend Rachel, who is a tech at the local store confirms yet again that they are NOT authorized to work on Rooted phones......
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Click to collapse
Well that's funny seeing as how I am a TC for a corp. Store in Texas. Hmm... Seems like we're getting two different stories from the same company... Our superiors within our region have confirmed what I have said verbatim. We are required to work on them if they are rooted. If we can not fix the device we must replace it.
Sent from my PC36100 using xda premium

Best bet is to fully unroot just to be on the safe side. Then whether or not techs are authorized to work on the phone is moot.

Confirmed by three stores in Connecticut, 2 corp stores, 1 authorized reseller/repair store.. That they do not support rooted phones.. Had to unroot to get my replacement phone when the USB started only partial charging and was clearly a hardware defect and had nothing to do with software.. They opened it confirmed so physical damage after I brought it back unrooted.

Didn't mean to abandon this post guys. I just simply forgot about it. Sprint replaced my phone free of charge since I truly did fry it. They couldn't recover anything and I didn't leave the SD card in for them to check.
Best bet: unroot if it works at all or brick the **** out of it. Also note I had TEP. So, that's important. All in all I think Sprint is still a bit douche on the root business, but they handled this situation relatively easy and painless.

[Q] Am I completely screwed?

I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig.
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.

Isnt this same post in General?
One post in one section is all you really need...
Sent from my SPH-D710 using xda premium

First you say it's a hardware issue then you blame root. You should just take it back for a replacement. And never root again unless you know what you're doing.
Sent from the future.

I've posted this message before in the og epic forum: my grandfather always told me, of you can't afford to replace it, you have no business messing with it. Don't get started modding unless you are willing to buy another phone.
And I agree with the other guy, its either your flash issue or hardware. Not both.
Sent from my SPH-D710 using XDA App

Your screwed
Sent from my SPH-D710 using XDA App

I saw a video that someone posted here today. Let me try and find it, it's hella funny and it reminds me of you.
Here you go
http://forum.xda-developers.com/showthread.php?p=19597685#post19597685

If the battery is dead resulting in a phone that won't power on... there is no solution that can be offered here besides finding a cable that works to charge it.
If you bought this phone "a couple weeks ago" I'm going to bet we are past your window for returns, and if you modified your phone and don't know how to fix it, or can't do a simple troubleshoot of the USB cable/port... yes, you are completely screwed for the timeline you have setup.
Bring it to a sprint store, ask if you can test to see if their charger will charge your phone. If it does, its the cable and you can go buy a new one (better one) and all the other problems are probably moot.
If it doesn't charge, then its hardware issue on your phone (or an issue with something you did that we cannot reverse without the phone gaining power plus being able to be in download mode,) and you already know what I'm going to say.

SocialReject said:
First you say it's a hardware issue then you blame root. You should just take it back for a replacement. And never root again unless you know what you're doing.
Sent from the future.
Click to expand...
Click to collapse
This. Don't root your phone if you don't have the means or the willingness to deal with it if you bust it!

[Q][Asurion]Question before I send back my freshly dropped E4GT

So I dropped my phone today and cracked the screen. Already made the claim, listed a major crack or multiple cracks, blah blah blah.
What I'm wondering is this: Since it's obviously hardware damage and in no way linked to software, should I even worry about flashing back to stock before I send it in? If so would it not be just as easy, and in a sick/twisted way fulfilling, to just render the screen completely unusable after I activate the replacement? I'm thinking as long as the screen is inoperable they won't even worry about firmware/modem/etc, but wonder if that's just me being naive.
Sent from my SPH-D710 using XDA

Asurion could care less if it's rooted/ROM'd, etc... It's not their job to care. Even if the damage to the phone was caused by rooting, like a hard brick or something, they would still replace it. It's incidental damage, which is what they cover.

_MetalHead_ said:
Asurion could care less if it's rooted/ROM'd, etc... It's not their job to care. Even if the damage to the phone was caused by rooting, like a hard brick or something, they would still replace it. It's incidental damage, which is what they cover.
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Click to collapse
You are the man. I figured as much, just wanted the highly regarded opinion of some XDA members . Anyways, thanks for the quick reply.
Sent from my SPH-D710 using XDA

_MetalHead_ is correct, I recently cracked a E4GT just like you and it was rooted.
Asurion does not care, send it in.

rpnunez said:
_MetalHead_ is correct, I recently cracked a E4GT just like you and it was rooted.
Asurion does not care, send it in.
Click to expand...
Click to collapse
Thanks for the additional input.
So really the only people who would care are the service techs if its a software problem or some issue they can write off on rooting? I know it voids your warranty, but who if anyone would care at all?
Sent from my SPH-D710 using XDA

This is some good information to know just in case this exact circumstance may happen to others. I thought there was an FCC rule stating that rooting/jailbreaking a phone was allowable?

Dude if you a bit technical, you can swap the lcd and send back the refurbish mother board back to them with the crack screen, unles you are having sw issues or you have them send the device activated already, then just keep the refurbish unit
Sent from my Sony Tablet S using xda premium

elephant007 said:
This is some good information to know just in case this exact circumstance may happen to others. I thought there was an FCC rule stating that rooting/jailbreaking a phone was allowable?
Click to expand...
Click to collapse
I remember hearing the buzz
about this when it was fresh, albeit the exact details are eluding me. Anyways, the legality of rooting is no longer in question when you sign that 2-year contract. Yes you are in the legal clear to root, but the contract states clearly that rooting will void your warranty
jhgti said:
Dude if you a bit technical, you can swap the lcd and send back the refurbish mother board back to them with the crack screen, unles you are having sw issues or you have them send the device activated already, then just keep the refurbish unit
Sent from my Sony Tablet S using xda premium
Click to expand...
Click to collapse
I don't doubt for a second the possibility of doing so, however I've yet to have an issue with a refurbished phone. Yes I'll have to reroot, relocate my data, etc. but I'm sure all of that will take a fraction of the time it'll take me to swap out screens. Although I do see some of the perks for those that are far more technologically inclined, as you're basically refurbing your own phone. But for $100 I expect to get more than just a new screen. These scratches are just plain ugly all around the bezel and on the battery door.
Thanks for the advice though, just because it isn't right for me doesn't mean someone else won't find it useful in some way, shape or form.
Sent from my SPH-D710 using XDA

mdhscanes24 said:
I remember hearing the buzz
about this when it was fresh, albeit the exact details are eluding me. Anyways, the legality of rooting is no longer in question when you sign that 2-year contract. Yes you are in the legal clear to root, but the contract states clearly that rooting will void your warranty
I don't doubt for a second the possibility of doing so, however I've yet to have an issue with a refurbished phone. Yes I'll have to reroot, relocate my data, etc. but I'm sure all of that will take a fraction of the time it'll take me to swap out screens. Although I do see some of the perks for those that are far more technologically inclined, as you're basically refurbing your own phone. But for $100 I expect to get more than just a new screen. These scratches are just plain ugly all around the bezel and on the battery door.
Thanks for the advice though, just because it isn't right for me doesn't mean someone else won't find it useful in some way, shape or form.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No problem I had so refurbish issues before, so I try to go that route
ICS E4GT

So my next thought is if by some chance I brick the phone before I send it back, will that have any affect in itself? I'm debating on using my 10 day window to see if by flashing from ICS to GB to see if there's any information I can find to share with our devs as to what's bricking everybody. That is, only if there is any actual information that that could provide. If not I'll just let this horse die and just migrate to the next handset quietly.
Obviously if I could I'd just donate the phone to one of you guys as a spare to try tinkering with, but Asurion takes insurance fraud quite personally from what their site says
Sent from my SPH-D710 using XDA

You can brick it, submerge it in water, drive over it with your Hummer H1, toss it out a 10 story window, microwave it, urinate all over it and then send it back to them and it would make no difference.

Gotcha, as long as they get the phone they could care less about its actual condition.
Now would it even be helpful to flash back and forth grabbing logcats along the way or is it pretty much at a point where only source will help?
I'd like to contribute some how, figured maybe that could be my start.
Sent from my SPH-D710 using XDA

Wrong Rom: A Cautionary Tale

I'd like to share with you all my tale of rom flashing gone horribly wrong. It's really only important for 2 pieces of misinformation that I've seen kicking around the forums. First, the story.
I had already rooted my Telus Galaxy S3 (SGH-i747M), but was still running stock. I started looking around for compatible roms running JB, but didn't have much luck (finding ones that support the Canadian version is not easy). At the same time, I had to update and reset my old Galaxy S2 for a relative who was taking it off my hands. I found a JB rom that was available for both the S2 and S3, from the same dev. I decided to try both out, downloaded them and copied the respective files to the S2 and S3, but quickly realized that the S3 version didn't support my Canadian phone. No problem, I'll leave the S3 as rooted stock.
I proceeded to flash and install the rom on my S2. Everything seemed to be going fine until the first reboot after flashing. The phone appeared to be completely dead. I tried putting the phone into download mode but it was completely dead and would not even show signs that it was plugged into a power outlet. Then, horror. Both my S2 and S3 are in Otterbox Commuter cases. They look very similar. At 1 in the morning in a dimly lit room, they look identical.
Yes. Like an idiot, I had installed the incompatible S3 rom to my Canadian S3. I had, in fact, hard bricked my phone. I set aside my grief for 10 minutes and got the S2 done, as that was the original goal of this adventure. That worked fine. Of course.
For the next several hours and most of the following day, I searched and searched. I ended up on the posts talking about QHSUSB_DLOAD and how I'd screwed myself. No hope. Only option is either JTAG service or, and this brings me to misinformation #1, sending it back to Samsung. Why send a rooted and screwed phone back to Samsung? Well, the argument was that in all likeliness they wouldn't be able to tell and would probably just get it up and running anyway, perhaps with some nominal fee. Also, and here comes misinformation #2, there was a good chance that they would have to fix the problem in order to verify it.
Thankfully, in my only intelligent move in the last year, I had opted to choose the extra device protection offered by my carrier. Which meant, if it wasn't covered under warranty, I could get a brand new phone at a significantly reduced rate. But it did mean I had to send it in to Samsung first. And so, I walked into a carrier store and simply stated that it wouldn't power up. I neglected to mention the whole "I'm an idiot and accidentally installed an incompatible rom at 1AM". At the end of the day, they don't care anyway.
So I waited for almost 3 weeks before getting an update from my carrier. Samsung had looked at it and had a quote. I called the store to find out the cost. The phone needs a new mainboard. $350+ (I remember it being more than $350 but less than $400). Ah, no thank you. I politely declined and contacted the company providing the device protection. No problem, phone would be in my hands in 2-3 business days. I just need to send the damaged phone back when I get it from Samsung.
When the phone did get back from Samsung (within 24 hours, I might add), it came with a note to the carrier indicating that the phone had been rooted. The store manager actually made a good point too. If they were able to get it up and running to figure out it was rooted, why did it need a new mainboard? In all likeliness, they just wanted to teach me a $350+ lesson in voiding the warranty. So, what did I learn from this experience?
1) If you are rooting multiple phones, don't leave them all laying around in identical cases in a dimly lit room at 1AM.
2) Don't root phones in a dimly lit room at 1AM.
3) If you royally mess up your bootloader and it won't boot up, Samsung can still boot up that phone.
4) If that same phone is rooted, Samsung can not only tell, but ensure that the phone remains in it's screwed state for return.
5) They might just try and teach you a $350+ lesson; my guess is this ultimately depends on who looks at it (just like walking into an Apple store and walking out with a replacement, prior to Applecare+).
If anyone is curious why I didn't JTAG service the phone, it's simply because I can't afford to wait that long without a phone and the cost difference between JTAG and my device protection plan is not significant.

I think the are full of it.. I bet they did not even boot it up.

It would be possible for them to boot into download mode using a JTAG device, flash a working bootloader and at the very least load up a recovery environment terminal to check for root access. This is assuming of course they couldn't do this directly from their JTAG skipping having to fix the bootloader. Even so whats to stop them flashing a non working bootloader back to the device after they found what they are looking for. Not only would this not take very long, for the chance at turning 350 bucks work of profit vs a warranty fix im sure the techs are required to do this. This of course doesn't justify the obvious fact that a replacement motherboard is completely ridiculous. I'm of the opinion that it isn't right to cheat the manufacturers by getting warranty replacements on user created errors, however if they are attempting to gouge the end user instead of just charge them to fix the problem then i say all's fair. Lets face it, its not as if they don't take these warranty devices, especially the hard bricked ones, and simply fix the software, repackage and sell them again.

Exactly. I sent it in and fully expected some kind of charge, like labor, to get it working again. But not almost $400.

Yea, that is pretty lame. Its no different than a damaged led lens, which they charge the full LED assembly price of $175 instead of just fixing the problem. I just did this today on my phone for $20 and an hour or so of my time.

Wow that sucks. At least your other phone still works.
sent from my rooted galaxy 3.6

Noob question:
Did you use Triangle Away? If they can just boot up the device and find if you have root access, is the point of Triangle Away just aesthetics?

I think that is more or less an easy give away the uneducated rep at the sales counter can look for.

i must confess i've rooted my phone dozens of times, and i can say that over 80% of those were in the dark after midnight.

Yeah, me too. It only takes one mistake though ...

yes rooting is such another .apk on the phone and certainly does not void the hardware warranty... Obviouisly they should charge you for software issues which you did.. did you get the phone back and have someone else jtag and fix it?

No. I have to send it back in to the company I have device protection through. But I have a new S3 already. JTAG would probably work, but it would take too long and isn't much cheaper than getting the new one.
Sent from my SGH-I747M using Tapatalk 2

And yeah your full of it lmao. I had a galaxy s3 that just stopped working after being left in charger a night. Took it.to a rsi (Samsung official customer service and service center here in dallas Texas) and they said the motherboard was ruined. And it was stock non rooted. And it was covered under warranty and they had to create a new imei for the phone. So $350? Yeah right
Sent from my SGH-I747 using xda premium

Sorry, I'm full of it? Your phone is non rooted, so your point is completely moot. Your phone legitimately died. Mine was screwed because of my own fault of flashing the wrong rom. There was and is nothing wrong with the motherboard on this phone. They were just trying to teach me a $350 lesson in rooting/voiding my warranty. But thanks for your insightful comment.

JTAG
bionemesis said:
Sorry, I'm full of it? Your phone is non rooted, so your point is completely moot. Your phone legitimately died. Mine was screwed because of my own fault of flashing the wrong rom. There was and is nothing wrong with the motherboard on this phone. They were just trying to teach me a $350 lesson in rooting/voiding my warranty. But thanks for your insightful comment.
Click to expand...
Click to collapse
happened to be last night,only option was to JTAG it so sent it to MTV Mobile Tech Videos,sucks ass....will se how long i am in Texas and sent it to Bryan Texas.Hopefully Get it back albeit in one piece by Wednesday Meanwhile i have no Phone.

This is not to offend anyone or cause a flamme war.
But I don't think people should be lying to Samsung or any carrier, that 1. Your phone isn't bricked/rooted and 2. That you have no idea of what's going on and it just wouldn't turn on.
You as a user should hold all responsibility for a bricked device. Should they charge you 400$? Damn right they should.
That's one of the many reasons why Samsung and many other carriers either ship their devices with locked bootloaders or don't release source code. And don't say the whole "I played 500$ for my phone I get to do what I want," yeah you're completely right. But let's say you're changing your cars oil and the person being the n00b that they are decides to mix synthetic oil and convention oil in the engine. Oh no you're screwed. You dont take your car to the dealership saying "I don't know what happened the engine just won't turn on," THEYRE GOING TO KNOW lol, and expect to get a free car or not get charged for your miss hap. C'mon. If you screw up at least be responsible to pay some kind of fee to get it fixed. I despise folks who "try to play the system" because of them phones will be locked down in the near future. Now its illegal to carrier unlock your device unless its paid for because of folks like that. I understand the OPs mistake. Yeah I've done it. But I paid to fix my mistake. Be responsible people. We're grown ups here. Same with flashing stuff. Do a little reading before you start a thread on how you "bricked your phone" but its really stuck in a boot loop.
Just my 2¢
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I couldn't read all of that I must have a terrible attention span these days.
But I did read that you were with telus, not at&t; but of course its morally wrong to lie to at&t but the way I see it is I pay them $2000+ over the course of my contract for this phone and if I want to take advantage of their warranty system to save $300-400 (a small fraction of what they're making off of 1 customer) and try my best to get a free replacement you can bet your ass I will.

Heisenberg420 said:
I couldn't read all of that I must have a terrible attention span these days.
But I did read that you were with telus, not at&t; but of course its morally wrong to lie to at&t but the way I see it is I pay them $2000+ over the course of my contract for this phone and if I want to take advantage of their warranty system to save $300-400 (a small fraction of what they're making off of 1 customer) and try my best to get a free replacement you can bet your ass I will.
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I see were you're getting at but you pay ATT for a service, not a phone. Those 300-400$ are for Samsung, which is different. They're kind of giving you a discount. Phone cost 700$ but they'll kindly replace it for 300$ they're being lenient about it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

bionemesis said:
If anyone is curious why I didn't JTAG service the phone, it's simply because I can't afford to wait that long without a phone and the cost difference between JTAG and my device protection plan is not significant.
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JTAG costs $50 and has a two day return.

Did you try a jig to force the phone into download mode.?