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Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
Glad to see I was not the only one having this problem. I had to call customer service and they sent me a new phone.
deusofhearts said:
Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
Click to expand...
Click to collapse
Did you recently install any new apps? I had that problem at one time, and realized that it was the app that i downloaded that caused my text messages not to work. the app that casued the error for me was True Caller. Once i uninstalled the app and soft reseted my phone, the text messages worked perfectly again.
I hope this helps.
Guys, about 90% of the time when i send a text message, of any size, to anyone, i get a 'message can not be sent' notification and the phone vibrates, this happens about 2-7 times before the text message is sent, and for each time it tries to send the text again, this amount is send to the recipient, for example if it retries 7 times i will send the message 7 times - very annoying
when using the froyo rom from both paul and richardtrip i did not have this issue, although i am almost certain this was due to the stock messaging app, i even tried using handcent on the froyo which i used on the stock and on the froyo it worked perfectly too, but handcent will not work on the stock rom.
so it seems to me that it is an issue with either the stock (sense based) rom or the htc messaging app
im on tmobile UK on a branded phone, this happens on any radio, both rooted and unrooted
does anyone have any advice, or know of a way to replace the htc messaging app with the stock android messaging app?
if i could get this sorted id be very happy, so i appreciate any help
thanks in advance
I've had this issue happen a couple of times aswell, not sure how to replicate it, it seems totally random, but i haven't seen a 90% change of getting it!
try a new radio lol
This happens to me if I use any messaging system other than the default one (e.g. handcent or chomp) and the signal changes whilst sending the message (i.e. H to 3G or E to G etc. etc.)
I am still using the default rom with the latest update as I am waiting for 2.2 before rooting
turn off GRPS/EDGE/ 3G Data
cgrec92 said:
Guys, about 90% of the time when i send a text message, of any size, to anyone, i get a 'message can not be sent' notification and the phone vibrates, this happens about 2-7 times before the text message is sent, and for each time it tries to send the text again, this amount is send to the recipient, for example if it retries 7 times i will send the message 7 times - very annoying
when using the froyo rom from both paul and richardtrip i did not have this issue, although i am almost certain this was due to the stock messaging app, i even tried using handcent on the froyo which i used on the stock and on the froyo it worked perfectly too, but handcent will not work on the stock rom.
so it seems to me that it is an issue with either the stock (sense based) rom or the htc messaging app
im on tmobile UK on a branded phone, this happens on any radio, both rooted and unrooted
does anyone have any advice, or know of a way to replace the htc messaging app with the stock android messaging app?
if i could get this sorted id be very happy, so i appreciate any help
thanks in advance
Click to expand...
Click to collapse
Had exactly the same problem on stock/sense based verions of romms. NEver had an issue on stock android messaging app, only with the sense one. Think it must be a bug with that app. I'm T-mo in UK to but have an unbranded phone.
dont resend it, just wait until the message is sent, the phone resends automatically, because if you click the resend, it will send another message. what i do is when i get that error message i just wait.
I'm getting this problem on my o2-uk Desire; they are sending me a replacement handset
ugmeme123 said:
dont resend it, just wait until the message is sent, the phone resends automatically, because if you click the resend, it will send another message. what i do is when i get that error message i just wait.
Click to expand...
Click to collapse
Thanks everyone for your replies
So it is confirmed that it is an issue with the HTC messaging app but not with the stock android messaging app, and no messaging clients can fix this as they use the default messaging app.
Is there anyway to change the HTC messaging app with the stock android? I prefer it anyway it works much better, the official froyo release will also contain the stock messaging app which I guess will have the same problem.
I will try flashing a different radio
Setting the phone to WCDMA only does not fix the issue
I am having this problem, and also another which I feel might be related, it tries to resend the message, and it eventually goes. I have also noticed that quite a number of times when I try to make a call, it doesnt dial, it just goes silent and returns to the call register screen. Maybe both related to a siganl problem . Somebody suggested switching off Edge or whatever, but thats not really a fix, and why should you have to do this to send a text. ?
melhookv12 said:
I am having this problem, and also another which I feel might be related, it tries to resend the message, and it eventually goes. I have also noticed that quite a number of times when I try to make a call, it doesnt dial, it just goes silent and returns to the call register screen. Maybe both related to a siganl problem . Somebody suggested switching off Edge or whatever, but thats not really a fix, and why should you have to do this to send a text. ?
Click to expand...
Click to collapse
I agree, and I also experience the same problem, sometimes during a phone call the most strange sounds happen and then the call cuts out, I'm guessing is interference. Problems with calls, text messages, and the connection repeatedly drops when using the mobile internet, exactly the same problems as the hd2, they will not get fixed by HTC, speaking from experience.. very basic requirements of a phone still not being met
I have the exact same issue with both texts and calls that seem to take ages to connect and then just dump me back to the dialer. I've put it down to O2 being so awful but of people have the same issues on other networks id love to know
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Sent via the XDA Tapatalk App
I get it off and on, but I let it be and the messages eventually get sent out.
r47z said:
I get it off and on, but I let it be and the messages eventually get sent out.
Click to expand...
Click to collapse
Same here. I did the resending thing for a while, but now I just ignore those error notifications. The text messages arrive anyway
r47z said:
I get it off and on, but I let it be and the messages eventually get sent out.
Click to expand...
Click to collapse
same. I get it 10% of the time. On a unlocked Desire with a UK T-Mobile contract. just leave it to send a couple times, put your desire on a window sill and it should be okay.
but i think the message is not automatically sent if you lock the phone. can anyone confirm this? my unsent message was still not sent when i locked my phone.
As mentioned earlier in this thread, i used to get this issue all of the time when using handcent or chomp. However, since doing the following i've not had it happen once in 2 weeks (where it would happen 10+ times a day before)
1) uninstall any messaging software you have downloaded from the market
2) download sms unread count and sms popup from the market
3) put the sms unread count widget on the homescreen
4) configure sms popup to your liking
5) send messages to your heart's content
This uses the default 'messages' app rather than anything else and works perfectly
spud_work said:
As mentioned earlier in this thread, i used to get this issue all of the time when using handcent or chomp. However, since doing the following i've not had it happen once in 2 weeks (where it would happen 10+ times a day before)
1) uninstall any messaging software you have downloaded from the market
2) download sms unread count and sms popup from the market
3) put the sms unread count widget on the homescreen
4) configure sms popup to your liking
5) send messages to your heart's content
This uses the default 'messages' app rather than anything else and works perfectly
Click to expand...
Click to collapse
Thanks very much for your reply
I will try this right now
i also have the problem with the unsent messages and undialled calls, tmo uk contract phone.
Just been speaking to a guy from work who in the same situation as me, hes on orange, im on t-mobile, and basically, about 1 in every 10 messages sent, doesnt send, or some send twice etc...
Iv just installed a new rom and rooted, and if anything my issues are getting worse.
As i text a lot, this is rather annoying and i now it not just me!
So question is , is it a software issue or hardware?
and can it be fixed, or helped?
many of my messages are only sent half since i have my desire.....
I get the same. I kinda thought it was because I flashed with a stock ROM instead of the Orange one but when HTC sent back from repair with the Orange ROM it did the same bloody thing!
It only happens when I text Vodafone or O2. Orange, Virgin, 3 etc. are fine.
To be honest I think it's a network issue. Either that or your phone is in a weak 3g area, and as you are sending the text, it is changing from hsdpa, to 3g etc. That might cause it to double send, or fail.
Try setting it to 2g only and test it.
socktug said:
To be honest I think it's a network issue. Either that or your phone is in a weak 3g area, and as you are sending the text, it is changing from hsdpa, to 3g etc. That might cause it to double send, or fail.
Try setting it to 2g only and test it.
Click to expand...
Click to collapse
Yeah he's rite its prob ur signal, i get it when im on one bar hsdpa rather than, 4 bar gprs lol also data affects txt msgs, it sometimes happens when my fone is sending or receving data
if its signal why does it happen on my tmobile phone, and my friends orange phone???
I turn 3g off most of the time, makes no difference , still messes up.
Both networks share the same masts don't they? If you are both in the same office and connected to the same mast that would explain it. Also this thread only has people complaining from tmob, and orange. I'd say that is a pointer. I'm on O2 and have never had this problem. I also don't remember seeing any other threads on the same issue.
I'm by no means saying this isn't an issue for you, but I'd be looking more at the network than the handset. Have you rang Tmob and asked them what might be up?
For me, this issue is related to spesific contacts. When I text some of my contacts, I always get an error message. I have reentered their number in phonebook, but it does not help.
This is rather annoying, as one of the contacts is my wife...
Sent from my HTC Desire using XDA App
Not a network issue. It also happens on Vodafone. I don't have so many messagee broken as you to but one out of eight is not sent. I think it desires problem.
Sent from my HTC Desire using XDA App
Yep same on my unlocked unbranded desire on 3 uk getting pissed off with it
Sent from my HTC Desire using XDA App
Im on orange generic non-branded phone with bog standard Sence ROM, I noticed I get this and as I have notice will all phones it only tends to happen if im sending a text at the same time I receive it, Of course actually getting it to resend is a bugger! and normally requires a battery pull, Im used to it these days but
Has anyone who is having problems tried a different messaging application, e.g Handcent?
Regards,
Dave
I've posted all of this before and there are loads of threads on this topic already
If you uninstall chomp/handcent (or any third party messaging app - even the HTC sense one) and use 'messages' instead this problem goes away.
Like you, I would get send failed/multiple messages received quite often, but since using the default app i've now sent 1, 127 messages without 1 problem I used to get this all of the time and this is what has cured it for me
1) uninstall any messaging software you have downloaded from the market
2) download sms unread count and sms popup from the market
3) put the sms unread count widget on the homescreen
4) configure sms popup to your liking
5) send messages to your heart's content
This uses the default 'messages' app rather than anything else and works perfectly
For me this happened continually, regardless of if the phone had just been hard reset and only had the stock message app.
In my case it was an issue with a local mast and the switching between WCDMA and GSM signal.
The issue went, as some other people have said, when I switched the phone to GSM only - keep in mind just turning Mobile data OFF isn't the same thing, you must go into settings and select 'GSM only'.
Give it a try and see if the issue remains.
There does seem to be several causes for the same issue so what works for me / someone else may not work for everyone
teffers said:
For me this happened continually, regardless of if the phone had just been hard reset and only had the stock message app.
In my case it was an issue with a local mast and the switching between WCDMA and GSM signal.
The issue went, as some other people have said, when I switched the phone to GSM only - keep in mind just turning Mobile data OFF isn't the same thing, you must go into settings and select 'GSM only'.
Give it a try and see if the issue remains.
There does seem to be several causes for the same issue so what works for me / someone else may not work for everyone
Click to expand...
Click to collapse
This was part of my problem too as my signal at home constantly moves between 3G and E, however, the method I posted above has fixed this too
kingkang said:
For me, this issue is related to spesific contacts. When I text some of my contacts, I always get an error message. I have reentered their number in phonebook, but it does not help.
This is rather annoying, as one of the contacts is my wife...
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Same issue for me one contact can sms me but every time i try to reply it fails other contacts seem to work just fine.
Sorry but how do you uninstall the sense messaging app?
This is defiantly a problem with the desire not network. I've never had this problem before with any of my phones. but since got the desire it happens a lot. it seems to be when I try to send multiple texts very quickly. plz stop blaming the network it didn't happen when I had an iPhone so how do you explain that.
I also have an issue sending multiple sms. My Desire is on Vodafone, unrooted.
Whether I use the default messaging app or Chompsms, if I try to send a message to multiple people it immediately fails to most of the recipients.
The phone will give me repeated warnings (vibration/failed msg reports) again and again, until it has managed to send the sms to all recipients. It will generally complete the request eventually, but in the process it's thrashing my battery down as I have to keep checking if the new notification is a warning or in fact an sms that I have received from someone else.
This behaviour is absolutely AWFUL, and although I used to forward on jokes that I received to a list of about 20 people several times a day, I just cannot do it any more. The same action using the same sim in my old Dream completes fine without a hiccup.
how do you uninstall the htc sense messaging app?
do you just mount /system and remove the Mms.apk from the App folder?
will this still mean that the default messaging app is not removed?
Since this morning I am unable to send SMS on my UK GSM Orange Samsung Galaxy Nexus.
I am able to make and recieve calls, make and recieve MMS and recieve SMS but cannot send SMS.
Where in ICS can you check the SMS Message centre? Ive tried to view it in the *#*#info#*#* and there is a bit which says SMSC, but if I put in the orange message centre number which I believe is +44 797 3100973 and click update, the update fails. There no other settings I can find in Messager app, and the APN's are correct as I can send/recieve MMS and browse the internet etc.
Ive done a reset also, still same problem.
Can anyone help?
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just tried that, unfortunately it still does not send SMS.
Ring Orange up?
Meaple said:
Ring Orange up?
Click to expand...
Click to collapse
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Make sure you have the right number. I had the same problem. Updating did not work. Typing it in did.
Sent from my Galaxy Nexus using xda premium
call orange and ask them to send you an ORANGE MESSAGE UPDATE (OMU)
Have fun getting it sorted. Will be surprised if they fix it within 3 attempts
Fixed it myself!
Since you cannot (currently) go into messages options and set the message centre number normally, you have to use the info screen and the smsc bit.
However you cannot just put in the orange message centre number ( +447973100973). You have to encode it using the following site http://www.twit88.com/home/utility/sms-pdu-encode-decode and at the bottom left box type: n the message centre number in smsc then press convert. It will then give you on the right a Hexadecimal PDU Message. Copy the number excluding the letters and do not include anything after the 11. Ie for orange on the Samsung galaxy nexus the smsc is
0791449737019037. Click update and wait a few seconds then exit and it should work!
What a faff. Ics really needs the message centre number option in the messaging app.
Hope this helps someone.
Sent from my Galaxy Nexus using Tapatalk
I had exactly the same problem which the above has helped me fix, so thanks very much Marcus. For info Vodafone converts to "0791447758100650".
I had the same issue as well on my nexus.
I had this issue but fixed it by inserting a SIM from another network(Orange), waiting for it to set up and then swapping back to my Three SIM.
Here's the one for Three UK(contract) just in case anyone needs it 0791447728008000
Rik.
Sent from my Galaxy Nexus using Tapatalk
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
I have this problem and have not been able to find a solution. I'm in the US using SpotMobile. Their smsc is +16104680009, which converts to 07916101640800F911. When I enter this and press update, it gets saved (without the two ending 1s) and the messaging app doesn't give an error when sending a message (and I get charged for it -_-), but the recipient never receives the message.
I've also tried @rbiter's solution, but it doesn't work. The smsc doesn't get saved and I get an error when sending messages.
Any help on how to fix this would be greatly appreciated.
Take off the last "11". It should be 16 digits, not 18.
Sneaky Way of Fixing this
I too had the same problem. Out of curiosity, I went to check the Hidden phone settings on my Galaxy Nexus, I love looking at the temperature of the battery, network location and all that good stuff. But apparently ICS is glitchy regarding the SMSC settings. It apparently wipes the SMSC number as soon as you enter the hidden phone settings... To find this I went to a series of steps. The first thing I tried was popping in other SIM cards from my carrier (Telcel GSM in Mexico) All of them seemed to work fine.. And my primary SIM which didn't work on my Galaxy Nexus worked on an old Telcel-Locked phone I had.. so this sent me scrambling.. The next thing I tried was to update the SMSC through the process of encryption provided in an earlier post, and normally.. none of them which worked.. I then thought that the Phone must be keeping an erroneous configuration of my SIM card, so I resetted the phone, deleted my G-Account.. and still it would not work. I then popped another Telcel GSM SIM card in my old Blackberry 8520, went to the SMS settings and it had the SMSC number, which for Telcel Mexico is +5294100001410... I then popped in my primary SIM card which was giving me trouble in my Galaxy Nexus and when I went to the SMS settings in the Blackberry.. the SMSC value was gone.. empty.. So I just typed it in and hit save. Popped the SIM card Back in the Galaxy Nexus.. and It's all good again. Android ICS in the Galaxy Nexus just wipes the SMSC value as soon as you enter the hidden menu and is unable to rewrite it to the SIM card. I had to use the Blackberry to properly configure my SIM card again.. Funny, I thought I would never use the Blackberry for anything away.. I got to use some of the junk I keep around..
waylo said:
Take off the last "11". It should be 16 digits, not 18.
Click to expand...
Click to collapse
It gets saved without the last "11" anyway, so it doesn't make a difference.
It's looking like putting the SIM card in another phone and changing the SMSC might be the only way. Too bad I don't have any old phones that take SIM cards
Shoot, was hoping that would work for you!
wwfc said:
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
Click to expand...
Click to collapse
MarcusVanSciver said:
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Click to expand...
Click to collapse
Did Orange send out any updates to you? They refused to for me for 24 hours as my number only just got transferred from Virgin.
Edit: Turns out it was just a coincidence that my smsc got deleted as the number porting actually failed (I can receive texts and make/receive calls which is a bit odd).
I also ended up ballsing this up when I was looking at the 4636 menus.
For those interested, the number/code for T-mobile UK is 0791449785788938
Hey guys,
Not sure what happened with my T-Mo SGSII, but my outgoing SMS keep failing to send. I did not do anything to the phone or its software at all.
Everything was working perfectly fine about about 2 hours ago..I got home from work and it just stopped. All other services are working perfectly fine (3G/4G Data, Incoming/Outgoing Calls, even Incoming SMS).
Only Outgoing Text messaging is affected :S
I contacted my service provider (Wind Mobile), whom I actually work for..and they were unable to resolve the issue.
Furthermore, I am no longer able the to access the SMSC Service Menu via the dialpad (*#*#4636#*#*). After entering the code, nothing happens. It does not return an error, nor does it exit the dialpad..nothing.
Is there an alternate way to accessing the Service Menu so I can re-enter the SMSC Code, in case it is incorrect and the reason why the SMS aren't being sent ???
Oh, and, I've also formatted my phone and installed a new ROM (Malice)..tried accessing the menu, still nothing. And texts aren't working either.
Please help!!! I need my texts to be working for work purposes. I appreciate your time.
The same thing happens to me once in a while don't know why. When I send a text it just keeps saying sending, and never sends. I figured out that if I reflash my radio it fixes it. Try that, hope it works for you!
Sent from my SGH-T989 using Tapatalk
Check your message center
Sent from my Galaxy Nexus using xda premium
Just for giggles change your APN to internet2.voicestream.com ....
(I Know this should not affect SMS only MMS, but give it a try)
Thanks everyone for your input..
I tried another Sim card to check whether it was my actual device..it's not.
The message center does not have a number assigned, and I am unable to access the settings to manually input the SMSC.
I tried using a different phone to enter the information onto my SIM card, unfortunately that phone is too old and lacks the feature¿
Anyway, I've decided to just get a SIM swap. I work in a Wind Mobile retail store so I can easily swap out the SIM.
I still have one concern though..
Why am I not able to access the service menu via *#*#4636#*#* ???
I tried 2 other SIM cards, one from Wind and the other from Rogers. I was still unable to access that menu :S
I thought it was the ROM so I flashed cm7, as well as malice. Both resulting in the same manner; not working at all. Oh and I also changed the radio twice, and even the kernel..but to no avail.
I really appreciate everyone's time and help...but please help me resolve the issue with accessing that menu as well. (*#*#4636#*#*)
Thanks again.
-SH31KH
Sent from my SGH-T989 using xda premium