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I seem to be having an issue with my phone overheating and rebooting. It seems to happen consistently when using navigation or when playing games (I'm hooked on Gem Miner). Always at an inopportune time. To me this seems like a result of bad hardware or something but is it possible that rooting and installing ROMs like CM7 or Kingdom Stock Sense?
I bought my phone at Best Buy and ended up getting the warranty, so assuming I can revert the phone back to stock, I should be able to get this covered under warranty. Right?
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
TheWhiteBandito said:
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
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I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
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Hot enough that it's shutting down. I couldn't tell ya specifically.
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
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Click to collapse
Its higher than 119F. Mine hit 122F the other day and didn't reboot, unless the safety shut off didn't kick in on mine. Don't think it is much higher than that though before it does.
I had heard it shuts down at 119 but my phone hasn't ever gotten that hot. I've only managed to get it up to about 114, that was multitasking and charging, overclocked to 1113.
When it reboots, do you get 5 vibrations and then the indicator flashes green until you pull the battery? If so, you are starting to have serious problems.
This thread helped me recover my Incredible..
http://forum.xda-developers.com/showthread.php?t=982454
I had mine at 120F the other day loading a new rom and no shut off
Sent from my Incredible using XDA Premium App
Mine gets hot when using wireless tether.
jetsaredim said:
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
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Click to collapse
I'm leaning toward a hardware issue. The reason I say that is because I'm using CM7.0.3 and Chad's Incredikernal and when I use navigation I also connect my car charger and have never had a heat issue nor any reboots. I drove from SC to FL back in Feb and had navigation running the whole time.
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
jetsaredim said:
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
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Click to collapse
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
fLaWx said:
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
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Click to collapse
I assume you're not completely an expert in this matter, but let me see if I get this right... I have to go back to having CWM on my phone so I can apply the S-ON zip and then re-run the stock recovery to get back to complete 100% stock. Sound right? I wouldn't even consider it if I didn't think there was a slight chance that I'd get flagged on the warranty review for having S-OFF set. I don't want them to have any reason to deny my getting a new phone.
Hi - long time lurker, barely ever post, but I'm gonna chime in here.
My DInc also reboots, and it is warm to the touch when it does happen. Don't know how hot though sry. I've been rooted since November, but haven't installed a Custom Rom, just removed bloat, and added some other useful tools. The biggest change I've made was changing the fonts. I don't over/under clock either (it runs just fine for me). My reboots seem to be increasing in number. At first it would be once a month, then a few times a week, and now a couple times a day.
Sometimes, my phone will reboot just once, and then continue to work. Sometimes 2-3x in a row, and then continue to work or not. Sometimes, it just vibrates 5x quickly, and then is locked (LED flashes), and the only way to recover is to pull the battery and start over.
Seems to happen MOSTLY around certain times of day - 4:30-6pm when I'm on my way home from work (no, not using my phone, but it happens anyway), and around lunchtime (again, not using it, or if I am it's barely). Other times it happens too - but really randomly. I'm ruling out different apps that might be triggering it, but don't think that's the issue.
QUESTION - if it is heat related, and the phone is supposed to go into shut-down mode at 119*, but seems to be different temps for everybody, could it be the thermostat? Could it be registering a false temp reading and think it needs to shut down? Has anyone explored this?
I'm not an engineer, or even a programmer, but I like to play one on TV. Thx
Oh - I forgot to add this:
There have been times when it would reboot, and I've placed my phone and battery (removed from phone) on the vents of an airconditioner, or even sitting on a frozen ice pack (the kind for a cooler) and it would still happen afterwards. To the touch, my phone would be cold, not freezing, but cold. Seriously lower temp than what it was when it was very warm to the touch...
I'm definitely with you on the first scenario. I just brought it to my local Best Buy where I bought it (with warranty) and they sent it off and gave me a loaner DInc to use till mine's repaired. They said, if they can't repair it, they'll give me a DInc2 as a replacement since the Dinc1 is "backordered" (aka not being carried).
jetsaredim - I was able to get a replacement DInc sent to me overnight (free!). My first replacement had a faulty USB port, so I couldn't charge my phone. I have 'another' DInc being sent to me now. Other than the faulty USB port, I haven't had any overheating issues so far (knock on wood).
First phone manufactured in June 2010
First replacement phone, manufactured in April 2010, and remanufactured June 2011 (via ##7764726)
I just got my replacement Incredible today. I just tested my original phone again by watching 15 minutes of video on youtube and BANG!!!!!!!!!! It rebooted as usual. Screen and battery get very warm. The reboots seem to happen when watching videos online or offline, playing games for 10 to 15 minutes, browsing the web for 15 to 20 minutes, using Google Maps with or without charging at the same time, and charging and talking on the phone at the same time. Well, I'm sending back the original and hoping that the replacement doesn't fail me. Glad that I swapped it just before the manufacturer warranty was up.
Have had the Dinc since week one. 100% stock - have not rooted (yet) and stock battery - in the past month it has 'overheated" and rebooted twice. Never happened before. Both times while using navigation and charging. Could it simply be the battery? It's not holding a charge like it used to too which also makes me wonder about the battery.
the battery was almost dead last night and i plugged it in before i went to bed, when i woke up phone would not respond had to pull the battery to get it to come back on, only thing i did different was use my old blackberry charger and set an alarm , any ideas?
Is this stock rom? Rooted? Are you running Setcpu? Could be sleep of death in SetCpu if you didn't set it right.
its completely stock still,not rooted .the battery didnt fully charge also when it happened.....no set cpu
mziol said:
Is this stock rom? Rooted? Are you running Setcpu? Could be sleep of death in SetCpu if you didn't set it right.
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What are the settings for sleep of death? I am running SetCPU and on two occasions I haven't been able to turn the phone back on. Had to do a battery pull.
Do you have a screen off profile? Sometimes if you set the clock too low during screen off it will cause it to just go into a "sleep of death" at least I've had it happen once or twice before I fixed it.
mziol said:
Do you have a screen off profile? Sometimes if you set the clock too low during screen off it will cause it to just go into a "sleep of death" at least I've had it happen once or twice before I fixed it.
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I do. I have it set to 192mhz (min) and 384mhz (max). Maybe I will try adjusting it if it happens again. Thanks.
tigerz0202 said:
the battery was almost dead last night and i plugged it in before i went to bed, when i woke up phone would not respond had to pull the battery to get it to come back on, only thing i did different was use my old blackberry charger and set an alarm , any ideas?
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maybe the usb plug did not connect properly?
because that has happened to me a couple of times already with other phones
Did this only happen while charging?
mine shuts down at any given time, I'm gonna exchange next week.
Just trying to see if a rom fixes it, which at this point doesn't so I guess back to the store.
It sucks because my screen ain't messed up like a lot of folks are saying and yes I did the test.
Hercules, Hercules
htc2364 said:
Did this only happen while charging?
mine shuts down at any given time, I'm gonna exchange next week.
Just trying to see if a rom fixes it, which at this point doesn't so I guess back to the store.
It sucks because my screen ain't messed up like a lot of folks are saying and yes I did the test.
Hercules, Hercules
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mine reboots about 3-6 times a day, sucks
---------- Post added at 03:35 PM ---------- Previous post was at 03:19 PM ----------
samsung support on twitter told me this in a direct message "You might need to. Dial 1-888-987-4357, then press 0 for immediate support. ^JB" referring to the random reboots
Yeah it happened when it was plugged in , but then it happened in the middle of a call also so i said frick it and went ahead and rooted it and un-installed all bloat ware ,i was gonna wait till the update but went ahead and rooted it
Sent from my SGH-T989 using XDA Premium App
tigerz0202 said:
Yeah it happened when it was plugged in , but then it happened in the middle of a call also so i said frick it and went ahead and rooted it and un-installed all bloat ware ,i was gonna wait till the update but went ahead and rooted it
Sent from my SGH-T989 using XDA Premium App
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Click to collapse
rooting didn't stop the random reboots for me, nor did flashing a new rom. have you noticed any difference?
I guess I'm lucky no random reboots and I'm a flash addict
Sent from my SGH-T989 using xda premium
movieaddict said:
I guess I'm lucky no random reboots and I'm a flash addict
Sent from my SGH-T989 using xda premium
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after I flashed EB, it went a full day without a reboot, then they started again.
Still reboots randomly threw the day. Went back to stock, no difference. Samsung support knows nothing, T-Mobile is more clueless. Can't return to the store anymore (past 14 days) so I guess I need to do a exchange threw T-Mobile. (at least its prob too soon for a refurb)
had the same issue, believe you posted in the thread i made about it, from talking to reps at tmo and a little research this seems to be a problem with the phone its self, getting my replacement tomorrow and will run it stock for awhile to see, and trust me when i had this issue with the first one i tried everything (root, no root, different roms, etc etc)
IProbablyDidit said:
had the same issue, believe you posted in the thread i made about it, from talking to reps at tmo and a little research this seems to be a problem with the phone its self, getting my replacement tomorrow and will run it stock for awhile to see, and trust me when i had this issue with the first one i tried everything (root, no root, different roms, etc etc)
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Yup, same w/ the root, no root, different roms... I got my replacement yesterday, so far no reboots at all. Keeping my fingers crossed it stays that way, holding onto my original for a few more days.
don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
It hapend to me to I waS watching a video in flash ...its his first day with me)
Sent from my Galaxy Nexus using Tapatalk
I had the same issue while using juice defender which I originally bought for my s2. It seems to bug the nexus really bad at the moment.
Sent from my Galaxy Nexus using XDA App
Mine has done this twice now I think. At least the reboot is pretty quick, but not great even though.
Sent from my Galaxy Nexus using XDA App
Same here. Returned the 1st phone due to the random reboots and now the new one is starting to reboot randomly too. The phone reboots at least 4-5 times daily.
I've had this happen to me about once a day.
I noticed something unusual while travelling for the holidays: I did not experience a single reboot or hard freeze while having a Rogers SIM card in my phone while in Canada for a week.
Within 15 minutes of returning to the US and inserting my T-Mobile SIM card I had another hard freeze.
This seems pretty systematic, over 8 days with a T-Mobile SIM card I've had about one hard freeze per 24 hours. Over 7 days with a Rogers SIM card, not a single freeze or reboot.
Happens to mine as well every now and then. Today just after I had started it and it was lying on my desk.
Snakehn said:
don't know if this is happening to you guys but i've had this phone for a week and a couple of times out of nowhere it just reboots, is not often and i definitively don't play with it much, like right now it was just sitting there at the desk and boom, it rebooted, that's like the second or third time in a week, anybody else experiencing this issue?
i'll be pissed if i have to replace it as i just put an invisible shield on that shinny screen.
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Click to collapse
I also experienced this when I was on stock rom (4.0.1) but it hasn't happened since I started flashing custom roms 3 weeks ago. on 4.0.3 now and not a single random reboot.
Sent from my Galaxy Nexus using xda premium
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
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Sounds defective man. I wouldn't sit around waiting for 4.0.3 expecting it to help you out. Just get a replacement if its not a huge inconvenience (although random reboots are a big inconvenience ).
Well i went ahead and swapped it out, fingers crossed for no more issues.
the only thing i hate is that i'll have to install another InvisibleShield
Snakehn said:
done it a couple more times after my last post, seriously thinking about taking it back to verizon, or should i wait for 4.0.3?
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I would switch it out for another one.
Mine does it only when my battery gets to a certain percentage, usually when it's low. Also notice it when I use wifi Tether app, when I close the program a few seconds later it reboots.
I dont have one myself but have been flashing and re-flashing on my NS4G since the first SDK port of ICS. My own experience and observation has been as follows: Once the official sources were release and the initial source builds began coming out, there was a problem with random reboots and as things were tweaked and adjusted they became less frequent then more frequent again and eventually in the right ROM/kernel combinations have almost entirely ceased. Its most likely a software glitch and until an update or you flash something custom it isnt likely to go away no matter how many times you exchange it....just my thoughts and opinion on it.
Happens to occasionally too... starting to wonder if its not all the phones or maybe just all androids in general
happens to mine when using gallery..but the phone doesnt reboot, it just powers off.....
Here's a funny off topic, after swapping the phone i picked up another invisibleshield from best buy as i had a rewards certificate, thought of using it instead of going through the hassle of shipping with zagg, got home, got my hands washed and ready to install and my invisibleshield package is empty.....
No $h!t so im pissed now and going back to best buy tomorrow hoping they dont think i stole it or something
Hi there!
My girlfriend just bought a T989 and we're having a horrible time with it so far.
We flashed Juggernaut ROM on it because the stock battery life was completely ridiculous (I'm talking losing 80% in 3 hours ridiculous, with the screen off and no apps running apart from the basic ones).
Ever since we flashed Jugs, though, the phone just keeps dying every so often, although usually when she's in a skype call. The screen will turn off, and the phone won't turn back on unless you pull the battery. If you try to plug it in to charge, it just vibrates weakly.
What the hell is going on -- can anyone shed any light? Is it a ROM issue or a phone issue? Should we send it back to Samsung/T-Mobile?
Thanks.
When you installed the ROM did you do a compete wipe?
Sent from my SGH-T989 using xda premium
Yes we did, and we cleared the cache and dalvik-cache.
re re
try a different rom or reflash it
---------- Post added at 08:24 PM ---------- Previous post was at 08:22 PM ----------
it could be the battery you can call t-mobile and just tell them your phone is getting hot and they will send you a new one free lol
Had this problem with my first gs2 still stock...would also over heat allot...had get a replacement...id suggest doing the same
Sent from my SGH-T989 using XDA
Mrettercap said:
Hi there!
My girlfriend just bought a T989 and we're having a horrible time with it so far.
We flashed Juggernaut ROM on it because the stock battery life was completely ridiculous (I'm talking losing 80% in 3 hours ridiculous, with the screen off and no apps running apart from the basic ones).
Ever since we flashed Jugs, though, the phone just keeps dying every so often, although usually when she's in a skype call. The screen will turn off, and the phone won't turn back on unless you pull the battery. If you try to plug it in to charge, it just vibrates weakly.
What the hell is going on -- can anyone shed any light? Is it a ROM issue or a phone issue? Should we send it back to Samsung/T-Mobile?
Thanks.
Click to expand...
Click to collapse
It's an undervolting issue. Juggernaut has a pretty aggressive undervolting and not all phones can handle it. You don't need a replacement or a new ROM, just download system tuner from market and up your voltage settings by 1 or 2 steps (12.5mV per step). A lot of random reboots are due to undervolting too much and are simple to fix but devilishly hard to identify if you're never encountered it before.
I am having similar issue with mine. i have stock rom running. and here is the thing. it happens to me about twice a week. It will turn off, in order for me to power it back on i need to pull the battery. it will come on and then turn off again. and i need to pull the battery again. after the second attept it will finally come on! I did a clean install twice and still has not resolved that issue!
Maybe its a hardware issue? i got that phone 2 months ago will t-mobile replace it for free? i have the 7.99 a month insurance!
thanks in advance
Hey guys, i need some help. Recently I Odin the latest Tar OG1, and used the debloated OG1 stock Rom that is in the Developer Forums. Everything was going well and after a few weeks I started noticing that my phone would start to lag really bad and then just freeze for long periods. I can't do anything while it's frozen and more than often it will restart on it's own. I've wiped everything and restored it using the Tar and even on complete stock it does this. I'm starting to think it has something to do with my actual phone but I don't know how to make sure. I had twrp and even that lags and freezes sometimes. I don't know what I could have done to make this happen, I had xposed installed, and i was running the beastmode kernal as well. Anyone have thoughts on this?
Update: so now my phone just cut and restarted again out fo the blue (I was trying to set an alarm) and my screen went black with fading lines on it, then suddenly it started vibrating nonstop., had to yank the battery. turned it back on and now it just restarts when idle.
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
FanOfSkynyrd said:
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
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Click to collapse
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
HunterKiotori said:
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
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Click to collapse
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
FanOfSkynyrd said:
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
Click to expand...
Click to collapse
Im not gonna lie, i don't know exactly what it does. Does it drain your battery quick by chance? Mine dripped from 79% to about 40% in the span of an hour. Not sure if its because of the fresh flash or not
The Note which has issues is my wife's phone and she is a "power" user, lots of screen on time (think her timeout is set to like 2 minutes or something like that). I dont think she has seen any appreciable difference in battery life, but I'm sure it does drain a little bit as the partial wake lock never really allows the phone to enter into a true sleep/battery saving mode.
I had freezes and boot loops, and it turned out to be a bad battery. Strange, right? But it's true. I replaced the battery with a new one and everything worked fine again.
The battery had just started to swell, which is a sign of a failing battery. So, even if the battery isn't your problem, it's always good to check it now and then for changes in thickness.