Develop Bugs

Googlemail and gmail - warning and advice

A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone​
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help

I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.

NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
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Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.

Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22

Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.

is there anywhere we can ask google to provide android switchover instructions?

You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.

Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.

Plus side:
Picasa web albums now sync

Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
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Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Contacts

Hi, i`ve had my Desire a few months now, (first Android device).
I decided to sort out all my contacts via the Contacts manager on the Gmail website, as i had loads of them sort out, my old phone hadnt sorted them very well at all so i had to re-enter every contact.
What I`ve noticed is......IF i add a new contact (or edit an existing contact) via my Desire, it`ll stay on the phone ok UNTILL SYNC has occurred, then it resets all contacts Purely to what is on the Gmail site.
Is that normall?? Surely it should update the website with the new Contact ?
The only real way for me at the moment is to add a new contact via the gmail site, this way i just Sync phone and it appears but i should be able to do it from anywhere
cheers

I think if the contact has the same details, then it'll merge them or something if the contact is still on the Gmail server. Only way to get around it is to delete it off the server and phone then put it back in as a Gmail contact. Or delete it off your phone, make sure it syncs with the server then put it on or edit it. Something along those lines anyway. Sorry if I have gone a bit wobbly with my answer.

GoogleJelly said:
I think if the contact has the same details, then it'll merge them or something if the contact is still on the Gmail server. Only way to get around it is to delete it off the server and phone then put it back in as a Gmail contact. Or delete it off your phone, make sure it syncs with the server then put it on or edit it. Something along those lines anyway. Sorry if I have gone a bit wobbly with my answer.
Click to expand...
Click to collapse
i tried add a `new` contact earlier today, as a Gmail contact from phone earlier today, it didnt merge nothing as i was carefull to pick something random, perfomed a Sync, it was removed from phone, not on Gmail site....even as a Gmail-contact....

It shouldn't be doing anything like that at all :S maybe if you remove the Gmail account and re-add it on your phone it might help. Just a weird thing to happen.

GoogleJelly said:
It shouldn't be doing anything like that at all :S maybe if you remove the Gmail account and re-add it on your phone it might help. Just a weird thing to happen.
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Click to collapse
agree, should not happen. seems that it is only using a 1-way sync?? I am also using Gmail's contact management with my Desire and it syncs 2-way, tried it with a contact and an additional phone number for instance. Added it on my Desire, sync to Gmail.

chrismast said:
agree, should not happen. seems that it is only using a 1-way sync?? I am also using Gmail's contact management with my Desire and it syncs 2-way, tried it with a contact and an additional phone number for instance. Added it on my Desire, sync to Gmail.
Click to expand...
Click to collapse
could it be a setting on gmail website ?

GoogleJelly said:
It shouldn't be doing anything like that at all :S maybe if you remove the Gmail account and re-add it on your phone it might help. Just a weird thing to happen.
Click to expand...
Click to collapse
yeah tried deleting and re applying the acc. a couple of times...

[Q] Email account issues post ROM flash

OK so I'm having some odd problems after I flashed the Gingersense ROM. Right after I flashed the ROM the add email account screen was missing all of the standard options I had seen before. So, I restored the data to the mail app using Titanium Backup. That worked for a little while. Then I needed to change my email password.
When I tried to go in and change my Yahoo password, it said it failed to communicate with the server. When I tried to delete the account I keep getting the same error. 504 0:null
Anyone have any idea what that means? Can I somehow reinstall the mail app? will that help or should I try reflashing the ROM?
And before anyone pokes fun at a person still using Yahoo, I've had that account for a lot longer than gmail has even existed.
Edit: Just did a nondroid backup to the original froyo, still broken!

As an additional piece of info, I keep getting emails from [email protected] saying that my account "could not be authenticated" though those are the only emails coming in to that account

In case anyone runs into the same problem, I thought I would post how I finally got it at least halfway back to normal.
I ended up having to run the factory reset, which wiped out all of the accounts that synced to my phone.
After running the setup and tying my google account back to my phone, the gmail account never showed up in my email.
It still won't let me setup an email using the quick account type shortcuts, only with the POP/IMAP shortcut. I was able to get both my yahoo and my gmail back up and working, though I am missing the nice little icons for the accounts I had seen previously.

In case anyone runs into the same problem, I thought I would post how I finally got it at least halfway back to normal.
I ended up having to run the factory reset, which wiped out all of the accounts that synced to my phone.
After running the setup and tying my google account back to my phone, the gmail account never showed up in my email.
It still won't let me setup an email using the quick account type shortcuts, only with the POP/IMAP shortcut. I was able to get both my yahoo and my gmail back up and working, though I am missing the nice little icons for the accounts I had seen previously.
Oh and in the process I also somehow lost the desktop dock app.

[Q] I changed my gmail password and.....

I recently changed my gmail password on my computer, but I cant find the setting to change the password in my phone so my account will sync on my phone, without factory resetting my phone. Any help would be appreciated.

Try going to accounts and sync and just add another google account with you new password just make sure you check all the boxes so everything will sync correctly. You'll prob just have to have two accounts like that until you can backup everything and delete the main account.

kingphreak13 said:
I recently changed my gmail password on my computer, but I cant find the setting to change the password in my phone so my account will sync on my phone, without factory resetting my phone. Any help would be appreciated.
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Click to collapse
You should be able to go to accounts and sync, delete the current google account, add new account, then put in the correct info.

I added another google account then synced it, but when i tired to delete the other one I need to reset the password to it said I have to format the phone because my apps on my phone need that gmail account to function correctly....it let me delete my other account I made tho. Any other ideas or easier way to do this? It seems it should be simple to change the password set up in my phone.....

Try opening talk or market on your phone, it well ask for new password.
It is how it works for me..
Sent from my HTC Desire S

I got it........the solution was for me to leave 3g on and I got a box to pop after a bit asking to re-enter my password for google because my account could not be authenticated. Hope this helps anyone in the future having a similar issue.

Glad you got it worked out!

How to change default Google account?

I just picked up an M9 from Verizon over the weekend and set up both my personal and work Google accounts. Coming from an S3, I'm not very familiar with Lollipop yet. The phone apparently thinks that my work account is my main account, and every app seems to default to using it.
For instance, in Chrome, I'm automatically signed in with my work account. I do not recall ever being asked which one to use. If I switch to my personal account, close the tab, then open a new one, I'm signed into my work account again in the new tab.
In other apps as well, my work account is default and I have to manually switch to my personal account using the drop down box.
Any ideas on how I can make my personal account the default?

You can go into each accounts sync settings and put a check next to that box.
For example, I have my Mothers account on my phone cause she's not a techie. I just want her Gmail to sync so I have a check next to just her Gmail account.
I hope that helps.

I don't think that the sync settings have anything to do with it. Besides, I need to have my work account synced up with at least mail, calendar, contacts, docs, etc.
I figured out how to properly switch accounts in Chrome. I should have completely signed out of my work account in the Chrome settings rather than through the "switch account" link at the bottom of the Google search results page. Once I did that, I was able to sign in with my personal account.
Edit: Chrome sync for my work account was turned off the entire time.

ajgonzales said:
I don't think that the sync settings have anything to do with it. Besides, I need to have my work account synced up with at least mail, calendar, contacts, docs, etc.
I figured out how to properly switch accounts in Chrome. I should have completely signed out of my work account in the Chrome settings rather than through the "switch account" link at the bottom of the Google search results page. Once I did that, I was able to sign in with my personal account.
Edit: Chrome sync for my work account was turned off the entire time.
Click to expand...
Click to collapse
When you started the phone setup, did you put your work Gmail account in first? If so, that's probably why. I would suggest removing your work Gmail, then add it after a reboot. My hope here is that the personal account takes over a the primary, as I don't think you can do it any other way.
Edit: I've also read that your only hope may be a factory reset... But I would recommend the above method--you may also want to open chrome, play store, and other g-apps prior to adding your work account back.

No, I set up my personal account first. But yeah, I might have to try that and see if it works.