[Q] Email account issues post ROM flash - Verizon Droid Incredible 2

OK so I'm having some odd problems after I flashed the Gingersense ROM. Right after I flashed the ROM the add email account screen was missing all of the standard options I had seen before. So, I restored the data to the mail app using Titanium Backup. That worked for a little while. Then I needed to change my email password.
When I tried to go in and change my Yahoo password, it said it failed to communicate with the server. When I tried to delete the account I keep getting the same error. 504 0:null
Anyone have any idea what that means? Can I somehow reinstall the mail app? will that help or should I try reflashing the ROM?
And before anyone pokes fun at a person still using Yahoo, I've had that account for a lot longer than gmail has even existed.
Edit: Just did a nondroid backup to the original froyo, still broken!

As an additional piece of info, I keep getting emails from [email protected] saying that my account "could not be authenticated" though those are the only emails coming in to that account

In case anyone runs into the same problem, I thought I would post how I finally got it at least halfway back to normal.
I ended up having to run the factory reset, which wiped out all of the accounts that synced to my phone.
After running the setup and tying my google account back to my phone, the gmail account never showed up in my email.
It still won't let me setup an email using the quick account type shortcuts, only with the POP/IMAP shortcut. I was able to get both my yahoo and my gmail back up and working, though I am missing the nice little icons for the accounts I had seen previously.

In case anyone runs into the same problem, I thought I would post how I finally got it at least halfway back to normal.
I ended up having to run the factory reset, which wiped out all of the accounts that synced to my phone.
After running the setup and tying my google account back to my phone, the gmail account never showed up in my email.
It still won't let me setup an email using the quick account type shortcuts, only with the POP/IMAP shortcut. I was able to get both my yahoo and my gmail back up and working, though I am missing the nice little icons for the accounts I had seen previously.
Oh and in the process I also somehow lost the desktop dock app.

Related

Weird Gmail Issue

This really isn't for me but a customer of mine. He just recently purchased the dash and was trying to set up 3 gmail accounts on it. He had someone else set up two of his accounts and they are working fine. He came to me to set up his 3rd account when tech support couldn't get it. Everything is set up right but whenever you hit send receive it tries to log in and then pops up with the username and password. So I delete all his gmail accounts on his phone and started with the one we couldn't get to work. First time it worked right away, so I tried to put the other two back on. It seems what is happening is whatever the 3rd gmail I try to put on there won't work.
So does anyone know of a glitch that 3 gmail account will not work on the same phone?
Recently Gmail asked for the username/pass on my Mac too. It's a Gmail bug, not the Dash.

Gmail Problems

Hi guys,
Just need a bit of help as Im having a few problems setting up my gmail accounts.
I set up a gmail account when I first got the fone and everything worked fine. Now its stopped downloading my mail...
Ive checked my settings with the ones on the gmail website and deleted and resetup the account but to no avail.
When I force the account to receive mail (and even when I dont) it goes through the motions and connects to my account, downloading headers etc but its as though there is nothing residing on the server. Ive checked if Ive deselected the option to leave mail on the gmail server after viewing it on my pc but it seams fine.
I can send mail.
Help!
Im a bit thick in all honesty and could be missing something obvious but now its a case of not seeing the wood for the trees.
Any suggestions would be appreciated.
Damian.
Set it up as IMAP. You can find help for that from gmail help.
then it works
imap.gmail.com
imap4
smtp.gmail.com
make sure you use those settings
Still no joy with this, gonna go through the settings again but Im stumped as to why its not working anymore.
Could be there's a very large message in the inbox that's blocking the download. The HD won't download large files unless you tell it to.
gmail uses pop not imap?I had same problem but solved it by going into gmail account settings and enabling pop3

Arghhh... Hotmail/Gmail sync issues

Hey All,
Had the desire for a couple of weeks now and I must say I'm impressed with it, as most of you are as well.
I've come across the following very irritating problem though:
My primary e-mail address is hotmail. Been using it for years and years and I've never had the need to change to gmail. Having switched to android now I understand that I can't sync the phone to hotmail. I have it working on pop which is 'fine' but I want proper syncing of mail and calendars which is not supported.
Fair enough, I thought this was the time I'm supposed to switch to gmail. When I booted the phone up for the first time I was asked for a gmail account for google maps, etc. and I just used one I had created a while back. Now that I'm looking to migrate to gmail completely in order to benefit from syncing, etc. I want to change this e-mail address to another gmail one.
Has anyone managed to do this without doing a factory reset on the desire??
I've tried:
i. Changing the gmail password from a pc and rebooting the phone - it just says it failed to sign in and prompts for the new password, won't let you change e-mail address though.
ii. Clearing all cache's from google related application - gtalk, gmail, maps, gapps, etc. - This doesn't work either as somehow the account information is still held.
iii. Creating a secondary e-mail address and try get everything to use it instead then remove the primary one - didn't manage either. I changed google maps, gmail and the calendar app to use the new e-mail address but it still won't let me delete the other one as it says it's being used by some other app!
Any help would be much appreciated... I really don't feel like going through a factory reset and installing everything again!
Thanks!
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
icedan86 said:
Fair enough, I thought this was the time I'm supposed to switch to gmail.
Click to expand...
Click to collapse
On this subject, my advice to anyone is to get their own domain name and then use Google Apps for Domains.
At present this is what I do for my email, but if in a few years time something better than Gmail comes along, chances are I can repoint my domain to a new mail service and thus keep my email address in perpetuity.
Regards,
Dave
Bulls-eye1 said:
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
Click to expand...
Click to collapse
Forgot to mention I tried this as well but it won't let me remove it as it says the account is being used by some application
Really frustrating!
I got this same problem as this old post, but can not find the solution....does anyone know the answer as time has moved on and maybe it is an available solution.
My issue is that I just flashed LeeDrOid 2.3b&c to my Desire. I entered my HOTMAIL e-mail details as the first address at the set up prompt. Now i can not findout how to delete that account.
It seems that the whole Android E-mail setup and operation is not really as good as Windows Mobile! or its operator error ;-)
For my Sync'd HOTMAIL I'm currently using TouchDown and set the server name to 'm.hotmail.com' this thirdparty software allows full syncronisation to my Hotmail account both ways including any folders that i choose, apart from the deleted bin on my Webmail does not get emptied if i delete all from the TouchDown application on my Desire.
On my Gmail i have created my account in the Exchange option and used m.gmail.com for the server, whilst this gives me a view of all the account folders all of them show "no mail" even though i have set the Receive days to 30 days and know that I have e-mails in the folders that are newer than 30 days old.
I really would like a fully operational integrated IMAP set up for both my Gmail accounts (i have 2 account) and one HOTMAIL account, ideally using the built in Gmail and "standard Mail" programs that come with FROYO Sense.
So anyone know the answer to achieving this?
i) How to delete my original Hotmail account entered on start up of my new ROM.
ii) Is it possible to set up withing the Sense builtin applications for Exchange Gmail and also for Exchange Hotmail so that i can do away with hte TouchDown application?
Thanx for any assistance on this.

Ghost E-mail Account

Does anyone know how to delete an e-mail account that is displayed but doesn't really exist...I'll explain...I have a gmail account that worked fine and one day it just stopped getting e-mails (to the phone). When I went to delete it off my phone it basically told me I have no e-mail account yet when I go to the email tab I can see it. When I try to click inbox it just brings me to the accounts screen, and it does NOT display it. So I had to set up another link on my phone to my gmail account. Now it displays two accounts, one that I can't access and can't delete, and another perfectly working one. Is there anyway I can get rid of it?
I ran the Unread Fix count script and it goes through BOTH email accounts yet my phone doesn't seem to think there is two, it just decides to display two.
This happened to me as well... If I remember correctly what I did to get rid of the ghost account was to create a temporary email account that was not gmail (i just gave fake credentials)... then I reset my device, deleted both gmail accounts, then reset phone again, deleted fake account and finally added credentials for the gmail account that had been giviing me probs. Not sure how important resetting device is, I suspect that the key was adding a non-gmail account. I hope this helps and sorry if my explanation isnt clear... I am still waking up! Good luck.

Exchange Mail Problem with HTC Mail - Help Needed

Let me start off by saying that this issue has had me running in circles going batsh!t crazy for weeks now. Generally speaking, Exchange contacts and mail worked for me right out of the box using the built in Sense Mail and continued to work through several iterations of the Fresh ROM. Definitely occasional issues but all in all it worked. And, since I was constantly experimenting with new ROMs, I always just assumed it was me who had done something when syncing stopped working.
That said, after weeks of no tweaking Exchange Mail suddenly stopped working and despite all efforts I can't get it to work well again. Moxier, Roadsync, and Touchdown all work without a hitch. And, even the AOSP Email app I used when trying out Cyanogen continued to sync despite the occasional "connection error." Unfortunately, I would really prefer to use the built in Sense Mail app and hope someone here can help me fix whatever it is that is not working.
What Works and What Doesn't:
Exchange Mail - If I delete the account and start over I can nearly always set the account up but, on occasion get continuous "Failure, Try Again Later" dialogs. Once set up, the phone immediately starts trying to sync. The most frequent result at this point is no mail shows up but the syncing icon will spin for hours to no avail. However, if I go to view the folders, I can see my different folders which are clearly from my exchange account. However, sometimes after I set the account up and it starts syncing, some mail WILL start to show up in the inbox (10-20 messages) but then stop while the sync icon spins indefinitely.
Exchange Contacts - Always worked and continues to work
Exchange Calendar - From the very beginning had "connection timeout socket" issues but so I use a workaround using Google Calendar Sync. I am perfectly fine with this workaround so, if it can't be fixed it is no big deal.
Numerous times I have tried
-deleting and re-adding the account
-changing up the sync options
-wiping the phone and re-flashing ROM's (including stock)
-Using apps that prevent the phone from locking
-screaming and yelling
If anyone can help I would be very grateful. I also attached a logcat that ran this morning.
http://dl.dropbox.com/u/4716709/Log.txt
hmmmm...
For clarification:
After a hard reset, no rooting, no ROM, just a plain stock 2.2 EVO, you cannot sync Exchange mail? Contacts are OK, and Calendar requires workaround?
I would check with your IT dept and see if they have any restrictions on device synchronization. Ensure they are running at least Exchange 2007, and try having them delete the synchronization from the server-side.
I would test on a different EVO, preferably one that has never been rooted or flashed. Does your account sync, or can you duplicate the symptoms?
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
okolowicz said:
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
Click to expand...
Click to collapse
Check your settings for SSL and TLS. Maybe something is off there. Also check how much mail you are trying to sync and the size of the mails you're trying to download. These are all in the account settings.
Also find out if your IT dept has changed anything on their end. I had issues when upgraded from Exchange 2007 to Exchange 2010, it could be something related to that also...
Perhaps you can provide your settings and we can take a look. It's hard to pinpoint a problem without specific info.
there are some good suggestions in the thread already, but I have something relatively basic you could try. At anytime after deleting your exchange info, did you ever go into manage applications and see if there was any data still in the mail app, and if so, did you try to clear the data and cache before reloading your exchange info?
Regarding the amount of mail I am trying to sync, I've tried the default 14 days down to 3 days with no difference in reliability. I've also tried changing up the allowed size of emails from anywhere between 10kb and entire mail but still no consistency.
The settings I use are pretty straight forward and haven't messed around too much because I haven't seen to many areas to tweak. The server address is mail.companyname.com and the domain is companynameI've tried with and without the SSL box checked which has made no real difference.
What makes it frustrating is the inconsistency. For example, yesterday I deleted and set the account up again with another combination of settings and email started syncing almost immediately. But, as is typical, after syncing the first 20 messages or so nothing else showed up and the sync icon spun indefinitely. And, contacts of course synced without issue.
If there are other settings you recommend me looking at, please let me know.
fachadick had an excellent suggestion. I've seen similar sync issues when the local cache remains even after having removed the account (client-side), or if a particular mailbox in Exchange was previously synced with a Windows Mobile device (server-side).
1. Try removing the account from your EVO, and wiping out the local cache in Settings - Applications - Manage Applications (the 'All' tab). Check every app that is associated: Calendar, Calendar storage, Calendar Sync Adapter, Contacts Storage, etc, etc
2. Have your IT dept delete any and all sync relationships on the server side.
After these two items, reboot your phone, wait a while, and try again. Question: what version of Exchange does your company run?

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