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I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
br//0k3/n said:
I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
Click to expand...
Click to collapse
Most employees wont know it's been rooted. Especially if they can't get into it like you're saying. If you can get into it, go into settings>Privacy>Factory Reset. This will erase mostly everything on the phone.
You should tell them it just stopped working and ask for an exchange. To me, it sounds like a hardware problem though.
Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
br//0k3/n said:
Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
Click to expand...
Click to collapse
Sprint Repair M&P states that rooted devices are to be triaged by normal process. Part of that triage process is to unroot the device if the problem is suspected to be caused by root.
Worst comes to worst, they unroot the device and you get an exchange.
I also got the red transparent screen once a few days ago. I am experiencing weird other problems now
Sent from my SPH-D710 using XDA App
http://www.forums.acsyndicate.net/s...-15-11-Closer-to-Real-Stock?p=12393#post12393
Sent from my SPH-D710 using xda premium
Have you tried using different usb cables? Just throwing it out there you would be surprised what a bad cable can do. Same with the power block you plug in the wall
They won't care about root. Just play dumb if they call you out on it (in other words say you didn't know root is bad - but only if they ask). As far as battery, put the oem battery back in, never use a non oem battery no matter what anyone tells you, I am an engineer who designs these things for a living, correct power supplies are crucial. Finally, they will probably ship you a refurb if you are out of your return period, not in time for your trip. It is just the way it is.
Sent from my SPH-D710 using Tapatalk
My phone works fine. But I did get a transparent blue screen once. Any idea what that means?
Sent from my SPH-D710 using Tapatalk
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
Any takers? If it is a hardware issue i want to fix it ASAP before my warranty is up!
I have it too, wipe doesn't help. I will try flash a stock rom..
dymex said:
I have it too, wipe doesn't help. I will try flash a stock rom..
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Click to collapse
i've found myself at 99% when it's plugged in and it won't charge anymore. not sure if it's a hardware thing or a rom thing. it's intermittent though... haven't found a fix yet...
Please share what you find out after you revert back!
Sent from my Galaxy Nexus using XDA
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
tokuzumi said:
When the screen comes on, does it say "Charging"? I am using Text Plus for my messaging, and I had to uncheck a setting to turn on the screen when I received a notification. Are you sure it isn't an app that is turning the screen on?
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Click to collapse
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
Hydera5 said:
Absolutely positive, when going into the battery stats, on the lock screen, and the icon on the top all show that the phone is charging, I seemed to notice it after I flashed the paranoid android ROM. Since then I have reverted back to AOKP and the issue is still there. I may restore stock, and if it persists I'll delete superuser APK. and run it over to Verizon while I still have the warranty. If anyone can tell me if is a hardware or software problem it would help me figure out the problem.
Sent from my Galaxy Nexus using XDA
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Click to collapse
I've seen a similar issue where the device will not charge while connected to power. A reboot will resolve the issue but, for obvious reasons, this is less than optimal.
Is there any way to identify what application (since this only changed recently) might be causing the issue?
Thanks!
M
Oh come on!! Don't people use the search function anymore!?!? See http://forum.xda-developers.com/showthread.php?t=1676711 or the other 20-30 threads regarding this issue.
Basically, you need to replace your USB charging board, and Samsung will claim water damage and make you pay for the whole repair...
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
Sorry, I'm not targeting you. I'm just not okay with people creating new threads instead of contributing in existing threads regarding the exact same issues.
MJMcMahon said:
Let's say for just a second that I didn't run any searches (which I did, not only here but Google as well) and have misinterpreted issue (where the device stops charging after a few moments, but only when the OS is running) and it is actually a hardware issue, how does being condescending help or encourage others to post here?
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Click to collapse
Problem solved (sorta) i called customer care and they said that it was a "common problem" and usually was a result of using a charger other than the one that came with the phone... Long story short they are sending me a new one, new post here if you are still in the helping mood (;
http://forum.xda-developers.com/showthread.php?p=26729008#post26729008
This issue just started happening on my Galaxy Nexus last week. I just called Verizon and explained what was going. I told the rep I hard reset the phone and it still occurs. He said it was a known issue and overnight ed a replacement. If you're having this issue Verizon seems very aware of it.
I had the same issue .... for me it went away with the newer CM builds [VZW].
Hydera5 said:
Hello, I have a CDMA GNex running build 36. At random points through the day I find my screen turning on because my phone thinks it is changing. The odd thing is its is not even plugged in. I just was wondering if you guys think it is a hardware issue or if it's just my ROM or Kernel. Any Tips on how to fix this issue are appreciated.
Thanks
Sent from my Galaxy Nexus using XDA
*UPDATE* Found that a battery pull solved the problem on my phone (or at least for now), never reverted back to stock. I had it charge for 20 or so minutes then unplugged the charger and it seemed to recognize it was no longer charging, thanks for the help again guys. If at first the battery pull doesn't work, wait a day and try it again (i pulled it 2 different days)
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Click to collapse
Mine just started doing this yesterday. Tried a couple of battery pulls but it still seems to think it's constantly charging. When it starts flopping back and forth between charging and discharging the phone becomes unusable. I'm just wondering if the battery pull was a permanent fix for you or did you have to send it in eventually?
Hi guys,
Since yesterday my Gnex doesn't get power from the adapter anymore when it's turned on. Only if I shut it down, it will get power.
Also when I connect it to the computer, it says: "device is not recognized".
Can anyone help me?
Casparovic said:
Hi guys,
Since yesterday my Gnex doesn't get power from the adapter anymore when it's turned on. Only if I shut it down, it will get power.
Also when I connect it to the computer, it says: "device is not recognized".
Can anyone help me?
Click to expand...
Click to collapse
i don't know, your phone is dying?
those of us who have never experienced that particular behaviour, we need something more.
please provide more information; ac/usb charging or both? other charger/cable? running stock, stock+custom kernel, custom rom? list the apps you have installed. fastcharge y/n? if you turn it on after it begins to charge, does it keep charging? have you tried another battery? how do the pins/usb port on the device look: dirty, bent, any kind of damage?
Before thiis happened, I didnt change much things at my nexus. I use AndroidHD rom for quite a while now, and didnt install any new apps.
I tried several chargers but nothing is working. Only of its off, but even then it says its charging but thats not the case all the time.
Sent from my Galaxy Nexus using xda app-developers app
reflash stock images if you want, relock bootloader, turn it in for warranty, if you checked usb port state.
Casparovic said:
Hi guys,
Since yesterday my Gnex doesn't get power from the adapter anymore when it's turned on. Only if I shut it down, it will get power.
Also when I connect it to the computer, it says: "device is not recognized".
Can anyone help me?
Click to expand...
Click to collapse
I know it's obvious, but have you tried a different cable? My stock cable needs to be wiggled just right to charge now, but my nexus 7 cable or any other cable works fine
bk201doesntexist said:
reflash stock images if you want, relock bootloader, turn it in for warranty, if you checked usb port state.
Click to expand...
Click to collapse
The problem is that my pc doesn't recognize the phone as a usb-device anymore, so it will be hard to change it back to stock and locked bootloader. Or do you think there is a way? I would like to here it
I also tried different chargers, but it doesn't change anything unfortunately.
Thnx for trying to help guys, it's appreciated.
Casparovic said:
The problem is that my pc doesn't recognize the phone as a usb-device anymore, so it will be hard to change it back to stock and locked bootloader. Or do you think there is a way? I would like to here it
I also tried different chargers, but it doesn't change anything unfortunately.
Thnx for trying to help guys, it's appreciated.
Click to expand...
Click to collapse
Post three of my guide.
Stock and locked with no usb.
Jubakuba said:
Post three of my guide.
Stock and locked with no usb.
Click to expand...
Click to collapse
I've looked at the post, re-locked the bootloader --> that worked.
Now I want to download the ODIN.tar files for de Odin Mobile app, but I can only find the .tar files voor Verizon models.. I however have a GSM model from a Dutch carrier.
Do you have a link for ODIN.tar file(s) for the GSM version of the GNex?
Mine just started doing this as well.
Sent from my Galaxy Nexus using xda premium
---------- Post added at 08:46 PM ---------- Previous post was at 08:45 PM ----------
That worked as in the phone charges now?
Sent from my Galaxy Nexus using xda premium
Gnex charging problems.
Casparovic said:
Hi guys,
Since yesterday my Gnex doesn't get power from the adapter anymore when it's turned on. Only if I shut it down, it will get power.
Also when I connect it to the computer, it says: "device is not recognized".
Can anyone help me?
Click to expand...
Click to collapse
You're not on your own. I'm having the exact same problem with my Galaxy Nexus. since a couple of days.
Only way I can charge it is by turning the device off. Then while its rebooting plugging it in.
I also have the 3 dot connect docking station. Same problem with that way of charging... So I know it is not the USB thats faulty.
My device is rooted. with superuser permission. no special rom. only a different launcher,
never had any problems with it. and I did not change anything in my phone for 2 weeks.
I have no clue how to relock my bootloader without USB.
Casparovic i have a GSM model too. also from a Dutch carrier Vodafone.
Ill try Jubakuba his guide.
Well, I relocked the bootloader (without usb), but it's still not charging when turned on.
I can't figure out what it is. Also i can't send it to the carrier because it's rooted.
Can someone tell me how to go further?
I have the same issues, I just bought 3 spare batteries, and only 2 of them work on my Nexus. So basically I switch between the original battery and the extra battery I bought and charge them with wireless chargers. Very inconvenient, I hate samsungs absolute garbage quality, never again.... 6 years of a loyal HTC customer, guess this is what I get lol
Sent from my Galaxy Nexus using xda app-developers app
Having the exact same problem. It won't charge when connected to the AC adapter as well as through USB. Computer doesn't always recognize it either.
It does charge however with my rocketfish car adapter and a BlackBerry ac adapter.
Not sure if this could related to the OS, currently running Cm10 v1.7. Or is it something else?
Sent from Samsung Galaxy Nexus.
Devices:
Samsung Galaxy Nexus
Asus Transformer tf101
I have had the same problem running Jellybro and AOKP.
Only way to fix it for me was to go back to stock and wipe everything on the internal storage. Then unlock, root etc.. all the way back to whatever nightly I was running and put all my apps and data back on.
This has happened 3 times now in the past 2 months. I really panicked the first time!!
Also, sometimes I have had an issue with it showing that it was charging when nothing was plugged in! Same method to fix... oh well, the price for being a rom flash addict...
Mine randomly started working again. I've been on cm10 nightlies since they started, never changed the kernel. I also have 2 Hyperion 3800mah batteries and the stick battery. Everything charges like normal now.
Sent from my Galaxy Nexus using xda premium
Well I haven't been able to unroot my phone so I thought it just take my phone to my carrier and get it Fixed,
There the Tech guy Told me.. that you are alowed to root all nexus phone's. So basicly there is no need to be scared. just take your phone to your carrier and they will fix itt.:good:
Hi,
I don't actually know if this is ROM related or kernel related or something just wrong with my phone. My phone keeps 'randomly charging' even when the charger isn't plugged in. The status bar icon changes to the lightning one and it says it's charging on the lock screen.
Sometimes the charger doesn't seem to charge the phone till I reboot (It works perfectly with my Nexus 7 and Tab 2).
I'm running the latest CM10 20120930 with Franco kernel (only because I had the problem with the stock kernel and wanted to try another). And yes, I did wipe everything before updating.
If anyone can help, please do. It's really annoying since the screen turns on every time the phone decides to 'wirelessly charge' and runs down my battery.
Thanks for any advice, tips, etc.
Sent from my Galaxy Nexus
AndIKnow said:
Hi,
I don't actually know if this is ROM related or kernel related or something just wrong with my phone. My phone keeps 'randomly charging' even when the charger isn't plugged in. The status bar icon changes to the lightning one and it says it's charging on the lock screen.
Sometimes the charger doesn't seem to charge the phone till I reboot (It works perfectly with my Nexus 7 and Tab 2).
I'm running the latest CM10 20120930 with Franco kernel (only because I had the problem with the stock kernel and wanted to try another). And yes, I did wipe everything before updating.
If anyone can help, please do. It's really annoying since the screen turns on every time the phone decides to 'wirelessly charge' and runs down my battery.
Thanks for any advice, tips, etc.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
There are a lot of topics about this. It's a hardware problem.
I have the same problem, so I bought this USB port replacement http://www.ebay.com/itm/310412314270 and I'm waiting it to arrive so I can change mine... If it works, I'll post it in the General section of this forum.
If your phone is still under warranty, use it, and don't let samsung tell you that is not a manufacturing problem, because it is, there are thousands of people whit the same problem.
Sorry for my bad english.
I've been using the phone since January so I doubt they're gonna listen. Anyways if you're gonna replace the whole port could you make a how-to so anybody who has the same problem could fix it themselves?
Sent from my Nexus 7 using XDA Premium HD app
AndIKnow said:
I've been using the phone since January so I doubt they're gonna listen. Anyways if you're gonna replace the whole port could you make a how-to so anybody who has the same problem could fix it themselves?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
as soon as I replace the port, if it works, I'll post a video and some explanation on how to do it.
Had this problem , sent it back to Samsung and they replaced it and sent it back with a broken screen. Poor customer service but they fixed. As people have stated its the USB port , replace it or send it back under warranty
J
Sent from my supercharged iPhone 5 killing galaxy nexus
I'm replacing mine with the part in the second post. Shipping to Australia is gonna take some time but hopefully it's worth the wait.
Thanks for all the help.
Sent from my Galaxy Nexus using XDA.
Hey Guys, i got my Nexus here in my hand. I love that phone but mine has a really annoying "bug": If i charge it, it charges normally, everythings fine. But if i unplug it, it says for about 5 minutes that its charging. Okay then, but later, the charging symbol starts to "flash". So it lights up the locked screen and sucks my battery down. I had that issue with all ROMs i ever had on my phone. (Srock 4.0.4, Stock 4.1.2, Parandroid, MIUI, CM10.1).
So im out of ideas. Can someone help pls?
Greets!
BTW, excuse me for my bad english please ;P
Was this issue happening since the time you bought your phone or only recently? Which kernel are you running?
If this is an issue with all Roms I'd pop in a buddies battery if available. If you don't see the problem go away it's got to be a hardware problem = insurance claim if you've got insurance...
Sent from my Galaxy Nexus using xda app-developers app
Clean your USB port on the nexus.
Beamed from my Maguro.
USB port issue. Plenty of threads on this
Gonna Try that.
Thanks Guys, gonna try that out.